AT&T 962 - Manual

Wall Installation 1 Remove the base. Place your thumbs in the two openings at the large end of thebase. Push down with your thumbs, and lift the base up and awayfrom the phone. 2 Connect the bundled line cord(s) to the telephone. Leave the telephone line cord(s) bundled.• If you have a two-line jack...

• If you have two separate jacks, plug the free end of the cordwith the blue plugs into the modular wall jack for Line 1. Plugthe free end of the cord with the clear plugs into the modularwall jack for Line 2. Make sure the cords snap firmly intoplace. Place the phone on the wall jack mounting studs...

11 PROGRAMMING OPTIONS See the following list of options which are programmable for this product: Phone Options To change the Language, Area Code, Dial Mode, Primary Line, or AutomaticLine Selection settings you made during installation, press O , then select PHONE and continue to select OK or DONE ...

TELEPHONE OPERATION 13 Display Make a callfrom Line 1 Make a call from Line 2 Redial the lastcall made Conferenceboth linesat once Access telephone subscriber services such asCall Waiting Accesstwo-touchmemorylocations Indicates Line 1 in use (red steady)and Line 1 on hold (red flashing) forLine 1. ...

TELEPHONE OPERATION 14 Making and Answering a Call The green LINE light f lashes for a line that is ringing. The green LINE lightis on steady for the line that will be selected when the handset is lifted or S is pressed. The red LINE light is on steady for a line that is in use and f lashes slowly f...

TELEPHONE OPERATION 16 Switching Between Lines During a Call During a call on one line, you can make or answer a call on the other lineby pressing H . You can use the H and Line buttons to switch back and forth between calls as often as necessary. For example: With Automatic Line Selection on, while...

17 TELEPHONE OPERATION Conference Call Options To place a conference call on Hold: 1 Press H to hold both lines. Both red LINE lights will f lash. 2 Press C to release hold and continue your conference call. To talk privately with one caller: 1 Press H . The red LINE light for the active line will b...

18 TELEPHONE MEMORY Store numbers in telephone memory MemoryLocationbutton Softkeys—program system features Softkeys— program system features WhiteMemoryLocations Gray Memory Locations Redial thelast numberdialed inmemory

TELEPHONE MEMORY 19 This telephone has nine white dial locations (white spaces on the directorycard) and nine gray dial locations (gray spaces on the directory card). Eachlocation can store up to 24 digits. Numbers stored will not be lost even inthe event of a power failure, and even if you have not...

TELEPHONE MEMORY 20 Storing Numbers from Call History in Memory While reviewing Caller ID information, you can store information fromCaller ID call history in telephone memory. 1 Use + or - to scroll through the call history. 2 Press O to see choices of how the number can be dialed. For example, 555...

CALLER ID OPERATION 21 NOTE: You must subscribe to Caller ID and Call Waiting service with your local telephone company for this system to work. You must alsosubscribe to Call Waiting Deluxe service for the Call Waiting Deluxefeatures to work. Contact your local telephone company for informationabou...

LOCAL 1 LOCAL 2Change whicharea code?HOME DONE 23 CALLER ID OPERATION Message Waiting and NEW CALL Lights There is a NEW CALL light for each line at the top of the set. The NEWCALL light will stay on steadily when you have new calls in the call log.The light will turn off after you have reviewed all...

24 CALLER ID OPERATION Call Screening You can see who’s calling before you answer the phone. The screendisplays the name and number of your caller, if the information is available.If both lines have calls, the top two lines of the screen display informationabout Line 1, and the bottom two lines on t...

25 Repeat Calls You can choose whether you want repeat calls listed separately, or eachrepeat call combined with the original call (for unreviewed calls only).Combined calls include the repeat count, the time/date ref lects the mostrecent call, and the call history is reordered (if necessary). 1 Pre...

26 CALLER ID OPERATION Display Dial Options You can change how the call history is set up for review. Use this feature if you want to check and/or change the way a number incall history is dialed. 1 Press + or - to locate the number you want to call. 2 Press d to make the call — OR— Press O to see c...

27 CALLER ID OPERATION Using Call Waiting Deluxe Options 1 To access the Call Waiting Deluxe options menu, press O . 2 Select LINE 1 or LINE 2 . 3 The Screen prompts Which options do you use? , then prompts, in order, HOLD? , ANNOUNCE? , CONFERENCE? , FORWARD? . 4 Select YES if you subscribe to the ...

28 CALLER ID OPERATION Conference Call Waiting Call To use this service, you must subscribe to it as explained in “About Call Waiting Deluxe” in BEFORE YOU BEGIN. While on a call, you can use the Call Waiting Deluxe Conference feature toconference in a Call Waiting call. For example: 1 You are on a ...

Call Forward Call Forward allows you to forward an incoming call from your home telephone to a different location. This feature requires Call Forwarding, aservice available through your local telephone company. This service maybe called by different names by different local telephone service provide...

IN CASE OF DIFFICULTY 30 If you have difficulty operating this phone, tr y the suggestions below.For Customer Service, visit our website at www.telephones.att.com or call 1 800 222–3111. Please retain your receipt as your proof of purchase . No Dial Tone • Make sure all plugs are connected properly....

Problems with Line Status Lights Make sure all plugs are connected properly. Inspect the line cord connections at the modular jack and at the telephone. Also inspect thecoiled handset cord connections at both ends. NEW CALL Light Stays On Make sure you have reviewed the entire call history. Low Batt...