Page 2 - NOTICE; this document may be incorporated into future issues.; TO ORDER COPIES OF THIS DOCUMENT
NOTICE While reasonable efforts were made to ensure that the information in this documentwas complete and accurate at the time of printing, AT&T can assume noresposibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues....
Page 3 - Contents
Contents Your ISDN 8503T Voice Terminal 1 What the Features Do 4 Phone Features 4 Switch Features 5 How to Use the Features 7 Special Instructions for General Use 7 Conventions Used in Procedure Descriptions 7 Quick Reference Lists 8 Phone Features 9 Answering and Placing a Call 9 Conference 10 Drop...
Page 4 - Your ISDN 8503T Voice Terminal; Figure 1. ISDN 8503T Voice Terminal
Your ISDN 8503T Voice Terminal The ISDN 8503T voice terminal is comprehensively equipped so that you can makethe best use of the many features of the AT&T DEFINITY® CommunicationsSystem. Familiarize yourself with your 8503T voice terminal by looking over Figure 1and reading the explanations on t...
Page 7 - What the Features Do; only; Phone Features
What the Features Do The following lists 19 voice features and briefly explains what each one does and howyou might want to use it. The features in this guide have been divided into 2 categories: ● ● Phone Features Those voice terminal features that you can use immediately no matter which communicat...
Page 8 - Switch Features
Self-Test Activates the lights and ringer on your voice terminal. Use when you want to test the operation of the lights, ringer, and dial pad keys. Transfer Transfers a call from your voice terminal to another extension or outside number. Use when your caller needs to speak further with someone else...
Page 9 - Send All Calls; Temporarily sends all your calls to the extension of a person; Voice Message Retrieval; Gives you messages (via computerized voice) left for you
Send All Calls Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary or receptionist).Use when you will be away from your desk for awhile, or when you do not wishto be interrupted by voice terminal calls. Voice Message Retrieval ...
Page 10 - How to Use the Features; Special Instructions for General Use; following general rules.; Conventions Used in Procedure Descriptions; Gray Type; Procedural steps in gray type are steps that you should
How to Use the Features The procedures which follow give short, step-by-step instructions for using eachfeature. For your convenience, features are listed alphabetically. Special Instructions for General Use As you operate the features assigned to your voice terminal, keep in mind the following gene...
Page 11 - Quick Reference Lists
[feedback tone] The tone that appears in brackets directly across from aprocedural step indicates what you should hear from yourhandset after successfully performing that step. Feedback tones may also be included in the bullet listingof resulting light indications and tones after an individualstep h...
Page 12 - Answering and Placing a Call; Pick up handset; and then dial pad key on which
Phone Features The following features can be used immediately, no matter which communicationssystem your 8503T voice terminal is connected to. To the right of each Phone Feature is a box marked with a check [ ✓ ]. This check indicates that you can use any of these features immediately, without any h...
Page 14 - H o l d
H o l d [ ✓ ] To place a call on hold 1 Press [ Hold ] while you answer another ● Red light goes off and green light flutters next to call, place a call, orperform another task call appearance button ● Call is put on hold Note: If you put a conference call on hold, the other parties remain connected...
Page 15 - Memory Dialing; to store the last
Memory Dialing [ ✓ ] To program a 1 While handset is on-hook, press [ Program ] memory-dialing number ● Red light next to [ Program ] goes on steadily Note: You can store one 2 Dial telephone number or extension that you want to telephone number on store (up to 16 digits) each of the dial padbuttons...
Page 16 - R e d i a l
M e s s a g e [ ✓ ] To retrieve a message 1 When your Message light is on, you have at least one when your Message light message. See your System Manager for retrieving is on your messages. M u t e [ ✓ ] To turn off the handset 1 While on a call, press [ Mute ] microphone so the other ● Red light ne...
Page 19 - T r a n s f e r; cannot
T r a n s f e r [ ✓ ] To send a call to another 1 Press [ Transfer ] extension or outside Present call is put on hold number ● ● Red light next to [ Transfer ] flutters 2 3 4 When you hear dial tone, dial number to which call is to be transferred (third party) ● ● Remain on line and announce call wh...
Page 20 - Special Instructions; You can store these feature codes in memory-dialing locations on; gray
Switch Features Since your 8503T voice terminal is connected to a DEFINITY CommunicationsSystem, you may be able to use some of the following features. Check with yourSystem Manager to see which of these features have been assigned to your voiceterminal. Special Instructions Before you use these pro...
Page 21 - A b b r e v i a t e d D i a l i n g
A b b r e v i a t e d D i a l i n g [ _ ] Note: The 8503T voice terminal allows 12 programmed memory-dialing locations accessed with the dial pad buttons. At these dial pad locations, you can storetelephone numbers or access codes. In addition, the DEFINITY CommunicationsSystem allows you to store n...
Page 22 - A u t o m a t i c C a l l b a c k
To place a call using a 1 Dial appropriate Abbreviated Dialing List code: personal, group, system, ● List 1 or enhanced list ● List 2 [dial tone] ● List 3 2 Dial desired list item (1, 2, 3...) ● Stored number is automatically dialed A u t o m a t i c C a l l b a c k [ _ ] To automatically place 1 Pr...
Page 23 - Call Forwarding All Calls; or Dial Call Forward Cancel code; Call Park
Call Forwarding All Calls [ _ ] To temporarily redirect all calls to an extension or outside numberof your choice 1 2 3 Press [ Call Forward ] or Dial Call Forward code [dial tone] Note: If you have console permission, you may next dial extension number whose calls are tobe forwarded. Dial extension...
Page 24 - or Dial Call Pickup code
To retrieve parked call 1 Dial Answer Back code from any extension [dial tone] 2 Dial extension where call is parked [confirmation tone] Note: If you receive intercept tone, parked call has been disconnected or retrieved by someone else. Call Pickup [ _ ] To answer a call to a 1 Press [ Call Pickup ...
Page 25 - Leave Word Calling; after; or Dial Leave Word Calling code; or Dial Leave Word Calling Cancel code
Leave Word Calling [ _ ] To leave a message after 1 Press [ LWC ] before hanging up your handset dialing an extension [confirmation tone] (when your call is not ● Message light goes on at called voice terminal answered, you hearcoverage or busy tone, Note: If reorder tone is heard, message is not st...
Page 26 - Priority Calling; or Dial Priority Calling code; or Dial Send All Calls code; or Dial Send All Calls cancel code
Priority Calling [ _ ] To place a priority call 1 2 3 Press [ Priority ] or Dial Priority Calling code [dial tone] Dial extension Wait for called party to answer Send All Calls [ _ ] To send all incoming calls 1 Press [ Send All Calls ] (except priority calls) or Dial Send All Calls code immediately...
Page 28 - Tones and Their Meanings; Ringing Tones
Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which you hear through the handset (receiver). Ringing Tones ● 1 ring — A call from another extension. ● 2 rings — A call from outside or from the attendant. ● 3 rings — A priority call from another exte...
Page 29 - Key Words to Know; Audio Information Exchange,
Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service that provides coverage for calls to you by recording callers’ mess...
Page 30 - Communications System Generic 1 or Generic 3.)
pickup group A group of voice terminal users who can answer calls for each other through the Call Pickup feature. Group members are determined by theSystem Manager and are usually located in the same work area or perform similar jobfunctions. priority call An important or urgent call that sends a sp...
Page 31 - Feature Codes; Feature
Quick Reference Lists Feature Codes Feature Code ABBREVIATED DIALING List 1 List 2 List 3 Program AUTOMATIC CALLBACK Cancel CALL FORWARDING ALL CALLS Cancel Feature Code CALL PARK Answer Back CALL PICKUP LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS Cancel VOICE MESSAGE RETRIEVAL Coverag...
