Page 2 - AT&T Customer Information Center; All Rights Reserved
NOTICE While reasonable efforts were made to ensure that the information in this documentwas complete and accurate at the time of printing, AT&T can assume noresponsibility for any errors. Changes or corrections to the information contained inthis document may be incorporated into future issues....
Page 3 - Contents
Contents Your 7410 Plus Voice Terminal 1 What the Features Do 3 How to Use the Features 5 Special Instructions 5 Conventions 6 Troubleshooting 6 Quick Reference Lists 6 Abbreviated Dialing (AD) 7 Automatic Callback 9 Bridging 10 Call Coverage 10 Call Forwarding All Calls 11 Call Park 11 Call Pickup ...
Page 4 - Your 7410 Plus Voice Terminal; Communications System Generic 1 and System 75.; Starting at the top of Figure 1 and continuing clockwise:; Usually 3 of these 10 buttons are devoted to handling; This jack is used for connecting an external; speakerphone or a headset adapter to your voice
Your 7410 Plus Voice Terminal The 7410 Plus voice terminal is designed so that you can conveniently use the manyfeatures of the DEFINITY ® Communications System Generic 1 and System 75. Familiarize yourself with your voice terminal, shown in Figure 1 below and explainedon the following page. Handset...
Page 6 - What the Features Do; Allows you to store selected phone numbers for quick; Automatic Callback; Sends you a special 3-burst ring indicating that a previously; Bridging; Temporarily forwards all your calls to another extension; Call Park; Call Pickup; Allow
What the Features Do Here are brief descriptions of 21 features, including what each one does and how youmight want to use it. You will have the Conference, Drop, Hold, Message, SelectRing, Self-Test, Speaker, and Transfer features. In addition, you may have many ofthe other features listed here; yo...
Page 8 - How to Use the Features; Special Instructions
How to Use the Features The procedures that follow give short, step-by-step instructions for using each of thefeatures. For your convenience, features are listed alphabetically. Special Instructions The first time you use these procedures, you will need to customize them for yourselfby following the...
Page 9 - Conventions; The following conventions are used in the procedures:; Gray Type; Each of these boxes represents a button that has a feature; Troubleshooting
Conventions The following conventions are used in the procedures: Gray Type Procedural steps in gray type are steps that you shouldfollow if you do not have a button assigned for thefeature. [ xxxxx ] This box represents a call appearance button, which isused exclusively for placing or receiving cal...
Page 10 - or Dial Program code; Hang up or press [
Abbreviated Dialing (AD) To program/reprogram 1 an AD button Note: AD buttons mustfirst be assigned by yourSystem Manager. 2 3 4 5 On a separate sheet of paper, jot down the outsidenumbers, extensions, and/or feature codes you wantto program Note: Each AD button will hold one complete phonenumber or...
Page 12 - or Dial the Automatic Callback Cancel code
Automatic Callback To automatically place 1 Press [ Auto Callback ] during call attempt another call to an [confirmation tone] extension that was busy,did not answer, or ● Green light goes on steadily until callback is returned a call waiting completed or canceled ringback tone Note: If you send you...
Page 13 - or Dial co-worker’s extension
Bridging To answer a bridged call 1 Press [ xxxxx ] of bridged call Note: If your voice terminal has Ringing AppearancePreference, this step is not necessary; you willautomatically be connected to the call when you liftthe handset. To use Manual Exclusion 1 Press [ Exclusion xxxxx ] while connected ...
Page 14 - Call Forwarding All Calls; or Dial Call Forward code
Call Forwarding All Calls To temporarily redirect all 1 calls to an extension oroutside number of yourchoice 2 3 Press [ Call Forward ] or Dial Call Forward code [dial tone] Note: If you have console permission, next dial theextension number whose calls are to be forwarded;receive dial tone. Dial ex...
Page 15 - Pickup handset or press [; or Dial Call Pickup code; Conference; Press
To retrieve a parked call 1 Pickup handset or press [ Speaker Reset Spkr ] from any extension [dial tone] 2 Dial Answer Back code [dial tone] 3 Dial extension number where call is parked [confirmation tone] Note: If you receive intercept tone, parked call hasbeen disconnected or retrieved by someone...
Page 16 - Drop; Note: If pressed during a conference call, the last
To add a call you’ve put 1 Press [ Conference/Ring ] [dial tone] on hold to another call ● Held call light continues to flutter; current call you’re connected to light also flutters ● You are given a new call appearance 2 Press [ xxxxx ] of call on hold (first call) 3 Press [ Conference/Ring ] again...
Page 17 - Hold
Hold ✓ To keep a call on hold 1 Press [ Hold ] while you answer another ● Green light flutters call, make a call, orperform some other task Note: If you put a conference call on hold, the otherparties remain connected. To answer a new call 1 Press [ Hold ] while active on another ● Green light flutt...
Page 18 - Last Number Dialed; or Dial Last Number Dialed code
To answer any 1 Pick up handset intercom call ● You are connected to call Note: If you are active on another call, first press[ Hold ] , then press flashing [ xxxxx ] Last Number Dialed To automatically redial 1 Press [ Last Dialed ] the last number you or Dial Last Number Dialed code dialed (extens...
Page 19 - or Dial Leave Word Calling Cancel code; Message; or Dial Priority Calling code
To cancel a Leave Word 1 Press [ Cancel LWC ] Calling message or Dial Leave Word Calling Cancel code Note: You cannot cancel [dial tone] a message left for an 2 Dial extension [confirmation tone] AUDIX subscriber. Note: If reorder tone is heard, message is notcanceled; try again. Message ✓ To retrie...
Page 21 - or Dial Send All Calls code; or Dial Send All Calls Cancel code; Adjust speaker volume if necessary
Send All Calls To send all calls (except 1 Press [ Send All Calls ] (while on-hook) priority calls) immediately or Dial Send All Calls code to coverage [confirmation tone] Note: You may hear a ring-ping tone from your voiceterminal as each call is forwarded. To cancel Send All Calls 1 Press [ Send A...
Page 22 - Transfer; Note: Only calls from another extension can be sent
To change from handset 1 While handset is off-hook, press [ Speaker ] to speaker ● You can now hang up handset and call willremain active on speaker To end a call while 1 With handset on-hook, press [ Speaker ] to end call speaker is active Transfer ✔ To send present call to 1 Press [ T r a n s f e ...
Page 23 - Voice Message Retrieval; Note: When you call back an extension with [
Voice Message Retrieval To retrieve your voice 1 messages when yourMessage light is on 2 3 4 Dial the Voice Message Retrieval code [dial tone] Press [ # ] [voice prompting] Note: Do not press [ # ] if calling from someone else’s extension; instead, dial your own extensionnumber and your security cod...
Page 24 - Tones and Their Meanings; Ringing Tones
Tones and Their Meanings Ringing tones are produced by an incoming call. Handset tones are those which youhear through the handset (receiver). Ringing Tones ● 1 ring — A call from another extension. ● 2 rings — A call from outside or from the attendant. ● 3 rings — A priority call from another exten...
Page 25 - Problem; Reread the procedure and try again.; Solution
Troubleshooting Problem A feature doesn’twork as noted inthe book. 1 2 3 4 There are noFeature Codes(such as CallForward code orSend All Callscode) written inthe appropriateblanks in thisguide. Problem There’s nodial tone. Solution Reread the procedure and try again. For many features you must lift ...
Page 27 - Key Words to Know
Key Words to Know activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Audio Information Exchange, an optional voice mail and message service that provides coverage for calls to you by recording callers’ mess...
Page 29 - Quick Reference Lists; Feature Codes; Feature
Quick Reference Lists Feature Codes Feature ABBREVIATED DIALING List 1 List 2 List 3 Program CALL FORWARDING ALL CALLS Cancel CALL PARK Answer Back Code Feature CALL PICKUP LAST NUMBER DIALED LEAVE WORD CALLING Cancel PRIORITY CALLING SEND ALL CALLS Cancel VOICE MESSAGE RETRIEVAL Coverage Code 2 6