AT&T 518-600-016 - Manual

System Overview The MERLIN® II Communications System is aprogrammable digital telephone system with many features to make voice and data easy to manage. It supports up to 56 outside lines and 120 stations, depending on the configuration. Voice terminals allow access to thesystem for conversations, f...

Analog Digital Tie Basic Power Processor station telephone line station supply module module module module module Modern pool types MERLIN II System control unit Local host access Digital Digital Digital port port port MTDM MTDM MTDM Digital Digital port port MPDM MPDM PT510D Digital Voice/Data 7406...

Central office lines \ 25 Pair cable Network interface 66 Type hardware DIW cable / Digital PBX (System 25, System 75, or System 85) 4 0 8 4 0 8 4 0 8 4 0 8 4 0 8 Jack Field for outside lines D2R Z122C Box cords with Z61OA Adapters DIW cable P o w e rSupply PFT 0 4 0 3 0 2 0 1 PFT 0 8 0 7 0 6 0 5 PF...

SYSTEM FEATURES Table 1-1 lists the features that are available for MERLIN II System Feature Modules 1 and 2, andRelease 3. NOTE: The features in Table 1-1 are described fully in the MERLIN II Communications System System M a n u a l . The following paragraphs describe feature that are either new in...

Call transferred to receptionist; MERLIN II Attendant disconnects MERLIN II Attendant answers call. ▲ No Caller enters routeor extension number. No Route or extension valid? Yes Route or extension answers? Yes No Second route or extensionanswers? Yes No call transferred; connection announcement play...

TABLE 1-1 MERLIN II System Features (continued) Feature FM1 FM2 Release 3 Call Forwarding and Follow Me x x Call Park x x x Call Pickup x 4 x 4 x 4 Call Pickup Groups x x Call Report (SMDR) x x x Call Restriction x x x Camp On x x Centralized Programming x x x Conference x x x Coverage Inhibit x x x...

TABLE 1-1 MERLIN II System Features (continued) Feature FM1 FM2 Release 3 Executive Barge-In x 5 x Extended Station Status (ES Status) x x Flexible Numbering x x Follow Me x x 6 Forced Account Code Entry (FACE) x x Group Call Distribution (GCD) x x x Group Listening x x x 7 Group Page x x x Hold x x...

System Hardware The MERLIN II system includes the following hardware: MERLIN II SYSTEM COMPONENTS ● ● ● ● ● ● CONTROL UNIT COMPONENTS Control unit Voice terminals > Analog > Digital Basic Touch-Tone Digital data equipment Modems System accessories/auxiliary devices The assembly of modules cont...

Basic carrier E x p a n s i o n carrier FIGURE 1-4 Control unit components. ● Power Supply Module. The Power Supply Module receives an input of 117 VAC and supplies the systemwith the following dc voltages: +5, -5, and -48 VDC.The Power Supply Module can support up to 45 unit loads per carrier. (A u...

Processor module (R3) (with feature m o d u l e ) Power supply module P r o c e s s o r m o d u l e (FM1 and 2) (with feature m o d u l e ) Line module with DTMF (400) Line module (800) Tie line module(400EM) Line/station module ( 4 0 8 ) Digital station-module (008D) Station module (000) Basic tele...

● Processor Module. The Processor Module contains the circuitry that controls the system’s programs and features. It houses the Feature Module. Release 3 of the MERLIN II System must use Processor Module 517B7 with Feature Module 517F6. ● Feature Module. The Feature Module contains the Read Only Mem...

P o w e r i n d i c a t o r A u x i l i a r y p o w e ri n p u t j a c k O n / O f f s w i t c h P o w e r c o n n e c t o r G r o u n d l u g Label Diagnostic 96-pin connector SMDR port Application port Warning light Power supply module Processor module (517B7) for Release 3 FIGURE 1-5 Module contr...

Label Status indicators (LEDs) DIP switch (S2) Port 4 Port 3 Port 2 Port 1 DIP switch (S1) SMDR port Application port Warning iight l a b e l Diagnostic 96-pin connector Tie line module (517A14) Processor module (517A7) for Feature Moduies 1 and 2 FIGURE 1-5 Module controls and indicators (continued...

VOICE TERMINALS Processor Module. This module has the following port and light: ● SMDR port. This port is an interface to Station Message Detail Recording (SMDR) for call reports oncall activity or a printout of system administration. ● Warning light. When this red light is lit it indicates that the...

● Analog voice terminals > > > > > . > > > > > > > > > 7102A 5-Button 10-Button 10-Button HFAI 10-Button with Built-In Speakerphone (BIS-10) BIS-22 BIS-22 with Display 34-Button 34-Button Deluxe 34-Button (SP-34) 34-Button (SP-34D) BIS-34 BIS-34 with Display...

1 0 - B u t t o n 1 0 - B u t t o n HFAI BIS-10 BIS-22D with display 3 4 - b u t t o n BIS-34 BIS-34D with display Display console FIGURE 1-6 A selection of analog voice terminals. 1-28 System Hardware

7406D with display and Data Stand 7406D with Data Stand FIGURE 1-7 A selection of digital voice terminals. BASIC OPERATIONOF VOICE TERMINALS Voice terminals perform a variety of functions. With a voice terminal, a user can make and receive intercom andoutside calls, page someone, and, with the prope...

SYSTEMACCESSORIES Figure 1-8 shows several of the MERLIN II systemaccessories described here. ● Alerter Accessories. Devices such as a horn, bell, strobe, or chime can be connected to a SupplementalAlert Adapter so that people working in noisy orremote areas of a building can be alerted to incoming ...

B a s i c T e l e p h o n e a n d M o d e m interface 2 (BTMI-2) G e n e r a l P u r p o s e A d a p t e r ( G P A ) Off-Premises Telephone Interface (OPTI) Hands-Free Unit (HFU) I n d o o r bell Extra alert s t r o b e In-Range Out- of- Building Protectors (IROB) Headset with Headset Adapter Alerte...

● Basic Telephone and Modem Interface 2 (BTMI-2). The BTMI-2 is a replacement for the BTMI. Itconnects telephones and data communications devicessuch as autodialers, answering machines, cordlesstelephones, facsimile machines, and modems to theMERLIN II system. A timer may be connected to aBTMI-2 for...

● ● ● ● Off-Premises Range Extender (OPRE). The OPRE will be available in place of the Off-PremisesTelephone Interface (OPTI) for users of FeatureModule 1, Feature Module 2, and Release 3. TheOPRE will allow users to connect off-premisesTouch-Tone Basic telephones to the MERLIN IIsystem. NOTE: As of...

Theory of Operation SYSTEM ARCHITECTURE The MERLIN II system architecture provides a digitalnetwork that supports voice and data communications.The modular nature of the system makes the baseconfiguration efficient and easy to expand. The controlunit contains the memory for the system’s features,Inp...

FIGURE 1-9 System architecture. Theory of Operation 1-37

● Power Supply Module. The Power Supply Module converts 117 VAC line voltage to the followingoutputs: +5 VDC, -5 VDC, and -48 VDC (tip/ring). ● Processor Module. The central processor complex consists of a main board and the Feature Module. Themain board contains the 68000 microprocessor, RAM,a real...

If you use a 008 module in this slot, you must providefor outside lines using another module. The 408 module has a port processor to handle real- time intensive tasks such as ATL line protocol and central office rotary outpulsing. The port processorreceives instructions from the main processor over ...

Each module has a DSE to interface codecs or digitaltransceivers to the TDM bus. The actual digital switchingoccurs when the DSE is programmed by the system I/Obus to place (transmit) data or retrieve (receive) data onthe TDM bus in specific time slots. This process alsoinvolves time slot interchang...

SYSTEM CAPACITY The MERLIN II system hardware limits the system capacity for the items found in Table 1-2. TABLE 1-2 MERLIN II System Capacity Item Capacity Module slots 17 Board signatures 16 Time slots - 256 Simultaneous duplex connections 108 Tones 40 Table 1-3 lists items that the system archite...

E&M SIGNALING Most signaling systems, other than loop signaling, are separate from the trunk equipment. They are normally located between the trunk equipment and the line facility. E&M signaling systems derive their name from the historical designations of the signaling leads on schematics c...

MERLIN II System TRT 1R1ME Central office RJ2GX T 1R1TREM Off-hook Site #1 dials number for site #2 E lead On-hook RJ2GX Central office SITE #l Dial tone M lead E lead M lead SITE #2 M lead of site #1 connected to E lead of site #2 M lead of site #2 connected toE lead of site #1 Conversation Disconn...

Direction A tie line may be administered in one of the three following ways: ● Two-way (default): Calls may be made in either direction. ● Outgoing only: Calls may be made but not received. ● Incoming only: Calls may be received but not made. Type There are four types of tie line options. ● ● ● ● Wi...

● Unprotected mode: Must be used for the E&M Type 1 Standard interface in order to meet voltage drop criteria for the interface. This mode is usedwhen there is a network interface. ● Protected mode: Resistance is added in tie M lead to provide additional protection from foreign voltages and tran...

Dialing Mode This option sets the dialing mode for the tie line. ● Touch-Tone ● Rotary (default) Dial Tone This option determines whether the dial tone originates from the remote or local end of the tie line, orboth (you receive a second dial tone). ● Remote (default) ● Local Answer Supervision Time...

TABLE 1-4 Tie Line Preferred Signaling Formats (continued) Insulation Situation Preferred Signaling Format From MERLIN II System MERLIN II System Far End Signaling Protected Signaling Protected Mode and or Mode and or To Location Type Unprotected Type Unprotected Other Inter- E&M Protected E&...

System Connectivity This section describes typical hardware configurations for a MERLIN II system with accessories and auxiliaryequipment Connectivity diagrams with descriptions areprovided for the following: ● ● ● ● ● ● ● Simultaneous voice and data (analog station) using theanalog station module (...

R e m o t e h o s t c o m p u t e r Modem C e n t r a l Office P o w e rS u p p l y 4 0 8 4 0 8 4 0 8 4 0 8 4 0 8 0 4 PFT 0 30 20 1 PFT080706 05 PFT12111009 PFT16151413 PFT 20 1918 17 B r i d g i n g a d a p t e r BR 241-B1 Even Station Odd ■ ■ ■ A n a l o g v o i c e D 8 W t e r m i n a l c o r d ■...

See Note 2 M P D M D 8 W DCP DCE See Note 3 c o r d ■ jack interface ■ RS 232-C 4 0 8 4 0 8 4 0 8 4 0 8 0 0 8 D M P D M ( M 2 5 B ) Power Supply DCP DCE ■ ■ jack interface PFT08070605 2 01 91 81 7 ■ ■ ■ ■ PFT0 40 30 20 1 PFT12111009 PFT16151413 Local host c o m p u t e r M P D M ■ DCP j a c k DCE in...

Basic Requirements for Modems ● ● ● ● ● ● ● ● ● Requirements for Outgoing ModemPools The following paragraphs describe the basic requirements for any modem, and specific requirements when used in outgoing and incoming modem pools. NOTE: Modems can meet these requirements through fixed features or th...

S p e a k e r 8-Ohm wire J5 4BU cord PowerSupply 4 0 8 4 0 8 4 0 8 4 0 8 4 0 8 J1 PFT0 40 30 20 1 PFT0 80 70 60 5 PFT1 21 11 00 9 PFT1 61 51 41 3 PFT 2 0 1 91 8 1 7 1 0 3 A c o n n e c t i n g b l o c k P o w e r m a t e Music In J 2 (Music) 1 2 3 4 5 6 7 8 0 80 70 60 50 40 30 20 1 1615141312111009 ...

● J 1 P1 D 4 B U c o r d Music in Page Pac 20 Page Powermate input Common control Switch unit P o w e rSupply 4 0 8 4 0 8 4 0 8 4 0 8 4 0 8 Page input C K L SD L G S PFT0 40 30 20 1 PFT0 80 70 60 5 PFT1 21 11 00 9 PFT16151413 PFT 20 1918 17 D4BUcord M u s i c p o r t D4BU P a g e p o r t o o o o o o...

Section 2: installation Preinstallation Requirements Reviewing the Planning Forms Environmental Requirements Spare and Location Requirements Power Requirements and SecificationsGrounding Requirements Wire Length Limitations Wall Attachment Requirements 2-1 2-1 2-1 2-2 2-2 2-32-32-4 System Grounding ...

Preinstallation Requirements REVIEWING THEPLANNING FORMS ENVIRONMENTALREQUIREMENTS Review the completed system planning forms, which should be on site, before starting installation. The forms for Release 3 are titled: ● Form la, System Form—Incoming Lines ● Form 1b, System Form—Tie Lines ● Form 1c, ...

System Grounding Requirements Proper grounding of the installation site is fundamental toprotect the MERLIN II communications system against these types of electrical discharges: ● Lightning strikes near the ● Power surges ● Power crosses on Central ● Static discharge The following procedures serve ...

● Adequate bonding of the Central Office line protector ground and the power company ground Refer to Figure 2-1 for an example of a typicaI MERLIN II system grounding plan. Power Supply 4 0 8 4 0 8 4 0 8 4 0 8 CO lines To Central Office MERLIN II System control unit CO l i n e protector ● - - AC sur...

AC OUTLET TESTS The following tests verify proper grounding of the ac outlet. WARNING: Hazardous voltages are present during the following tests. Use great care when working with ac power line voltages. Check the ac outlet for proper ground with a circuit tester. NOTE: You may use any generic unit (...

CO LINE PROTECTOR SURGE PROTECTORS The following test can be used to check CO line protectorgrounding. This test does not check the bond between thepower company and telephone company protectorgrounds. 1 Connect a craft test set between the protector ground lug and the ring side of the CO line. 2 If...

over ac circuit wire. When crossing station wire overac circuits is unavoidable, try to maintain a 3-footclearance. ● ● ● ● ● ● ● ● Use conduit for wiring runs whenever possible. Be sure that the conduit is grounded. If the conduit is notgrounded, run a No. 12 wire from the conduit andterminate it o...

Wiring the System TYPICAL MERLIN II SYSTEM WIRING Figure 2-2 illustrates typical MERLIN II system wiring.Central office lines enter the site through a 25-pair cable. The network interface in this example is a 66-type blockconfigured as an RJ21-X-type connector. From thenetwork interface, a DIW cable...

Power Supply (Jack field Central for outside lines) office lines Z122C Box D2R cords 25 Pair cable RJ21-X DIW cable interface With Z610A Adapters 4 0 8 4 0 8 4 0 8 4 0 8 4 0 8 Outside lines PFT04030201 PFT08070605 PFT12111009 PFT16151413 PFT 20191817 (Jack field for voice terminais) 0 80 70 60 50 40...

MODULE JACKS There are various types of jacks on the line and stationmodules (Figure 2-3). Each type of jack has a specificfunction as follows: ● ● ● ● ● Analog station jacks. These jacks are for analog voice terminals, analog data devices, and accessories. Basic telephone jacks. These jacks are for...

Outside line jacks PFT jack 400 w/DTMF 8 0 0 B a s i c t e l e p h o n e jacks PFT jack O u t s i d e i i n e j a c k s O u t s i d e l i n e j a c k s P F T j a c k Outside line jacks Digital station jacks 012 008D FIGURE 2-3 line and station module jacks (continued). 2-16 Wiring the System

Outside Line Wiring PREPARING THENETWORK INTERFACE The local telephone company provides the telephonenumbers for outside lines, as well as an installed networkinterface that may consist of 1-Line adapters (RJ11-type),2-line adapters (RJ14-type), or 25-line (50-pin, RJ21-type)connectors. You can conn...

S i n g l e - l i n e adapter (RJ11) 2-Line adapter ( R J 1 4 ) ( 2 6 7 C ) 66-Type block (RJ21-type) 25 line interface Line 1 Line Tip Ring Phone Number 1 1 2 6 555-3827 2 2 2 7 555-3828 3 3 2 8 555-3829 Line 2 Line 3 ● ● ● ● ● ● ● ● ● ● ● ● 25 25 50 555-3851 Line 4 Line 5 Line 6 Line 25 FIGURE 2-4...

● Single-pair modular line cords. You need one D2R cord for each outside line. The cord must be long enough to reach the network interface. ● Green line-cord labels. These labels are marked 01, 02, 03, etc. You need a matching pair for each linecord. ● Outside line numbering strips. These labels are...

4 Write the telephone number assigned to each of the TIE LINE MODULE WIRING line jacks next to the number for that line jack on theoutside line numbers label found on the inside of thecontrol unit’s front cover or on the inside of the leftdoor of the jack field box containing the outside lines. WARN...

P o w e rS u p p l y 4 0 8 4 0 8 4 0 8 4 0 8 4 0 0 E M 25 pair cable RJ2GX Jack Position Connector Position 1 3 2 4 3 5 4 2 5 1 6 6 7 7 8 8 MERLIN II System control unit P o w e rSupply 4 0 8 0 1 2 D C P 4 0 8 4 0 0 E M D8W cord D8W cord RJ2GX 3 5 6 A Adapter 26 T 1 R 2 7 T 1 2 R1 28 E 3 M To Networ...

Voice Terminal Wiring CONNECTlNG VOICE You can connect up to 120 station jacks, which support up TERMINAL WIRING to 120 voice terminals in the MERLIN II system. TO THE CONTROL NOTE: The terms “voice terminal” and “station” are UNIT synonymous when describing the wiring andlabeling of the voice termi...

Refer to “Jack Field Wiring” on page 2-33 for instructionson how to construct a jack field. You need the followingitems to complete the connections: ● ● ● ● ● System directory label. Use this label to record the end locations of each intercom number in the system. Blue station-cord labels. These lab...

3 Beginning with a pair of labels marked 01, label each cord at both ends with matching labels. If the distance between a voice terminal location and the control unit requires the use of extension cords,label each end of the wiring run. Attach one label nearthe plug to the voice terminal and the mat...

WIRING A VOICE If an analog voice terminal requires either the Voice TERMINAL FOR TWO Announcement to Busy Voice Terminal feature or the VOICE-PAIRS Simultaneous Voice and Data feature, you need to assigntwo adjacent odd/even station jacks (01 and 02, 13 and 14,etc.) on an analog station module to t...

4 0 8 4 0 8 4 0 8 4 0 8 4 0 8 C O l i n e s PFT 0 40 30 20 1 PFT0 80 70 60 5 PFT1 21 11 00 9 PFT1 61 51 41 3 PFT2 01 91 81 7 0 80 70 60 50 40 30 20 1 1 61 51 41 31 21 11 00 9 2 42 32 22 12 01 91 81 7 3 23 13 02 92 82 72 62 5 4 03 9 3 83 73 63 53 43 3 D8W cords Note: Power Supply M E R L I N I I S y ...

MERLIN II System control unit Odd numbered jack (Even numbered station) Bridging adapter Even Even numbered jack (Odd numbered Station (Voice station) Terminal) Odd Voice terminal Line O O O O O O O O O O O O O O O O O O O O O O O O R T R T R T R T R T R T R T R T R T R T R T R T 4 4 3 1 1 3 2 2 4 4...

Brand Rex part # BR866-JC Standard 8-pin jack wiring 1 — T 2 – – – – R 2 – – – – T 3 – – – – R 1 – – – – T 1 – – – – R 3 – – – – T 4 – – – – 8 — R 4 – – – – 2 T — 1 2 R 3 T 1 R 1 T 3 R 4 T 4 R — 8 Odd number CM jacks to be affixed to b u i l d i n g w i r i n g b l o c k 66-Block free of building wi...

Follow the diagram in Figure 2-9 if you are performing apostwire surface-mounted application or if you are usingapparatus boxes in a jack field. The postwire surface-mounting requires a 104Aconnecting Block. Two 4-pair modular cords comingfrom the control unit (adjacent odd/even jacks) plug into ita...

Odd port Even port T 1 — — 1 R 1 — — 2 T 2 — — 3 R 2 — — 4 T 3 — — 5 R 3 — — 6 T 4 — — 7 R 4 — — 8 110-Type standard 8-pin wiring O O O O O O O O R 4 T 4 R 3 T 1 R 1 T 3 R 2 T 2 8 7 6 5 4 3 2 1 Voice terminal Note: If ZI22C apparatus boxes are used, two Z601A adapters are required per terminal. 1 — ...

the point of connection to the outside lines from thenetwork interface, which is provided by the localtelephone company, to jacks in a jack field for the outside.lines. Refer to the topics referenced below depending on yourwiring needs. ● If you decide not to have direct connections from the voice t...

CONSTRUCTING A JACK FIELD FOR VOICE TERMINAL WIRING Jack Field ConstructionRequirements You may also decide to connect the outside wiringdirectly from the network interface to the control unit andthe voice terminal wires directly from the voice terminallocations to the control unit. If the installat...

● ● ● See the equipment supplier to obtain the correctadapters for the system. Z122C apparatus boxes. Each box holds six single- port voice terminaI connectors. Modular wall jack adapters. These adapters (or connecting blocks) terminate the wiring runs at the voice terminal locations. Various adapte...

A backboard should be in place at the location where youplan to install the control unit. If no board is ready, see “Wall Attachment Requirements” on page 2-4. If thebackboard is in place, do the following: 1 2 3 4 5 Mark positions on the backboard mounting surface forthe control unit and the jack f...

6 7 8 Insert and punch down (connect the wires of thespooled cable into the cutdown section of the adapternext to the label for wiring run 1 in the jack field (the top jack in the box labeled ❑ 1-6). If necessary, trim the ends of the wires with a pair of scissors or diagonalpliers. Run the other en...

6 7 8 9 10 11 12 13 14 15 Wrap the jacketed cable around the center post untilthe colored wires extend over the two plastic caps. Align the cable in one of the notches on the jack, andattach the jack to the wall. One type of jack requires screws, while another uses adhesive backing. Remove the two p...

EXTENDING THENETWORK INTERFACE TO A JACK FIELD FOR OUTSIDE LINES If the local telephone company has provided an RJ2l-typenetwork interface, you can connect the control unit to thenetwork interface using adapters that allow you to plugD2R cords directly into the interface. You can also extendthe netw...

● Cable termination tool. You need this tool to strip some of the jacket from the raw end of the 25-paircable. If the connecting block on the 4-line adapterdoes not have two caps that automatically punch downwires when the cap is snapped onto the block, you alsoneed a tool for punching down the wire...

Labeling Jacks and Boxes 3 4 5 Depending on the kind of line wiring, follow the orderand color codes listed in Table 2-4, “CO Line Wiring,6-Position Jack, Single-Pair,” Table 2-5, “CO LineWiring, 6-Position Jack, Two-Pair,” and Table 2-6,“CO Line Wiring, 6-Position Jack, Multipair” on pages 2-46 thr...

4 5 6 Attach the label, ❑ 1-8, to the outside of the right door of the apparatus box. Attach the long, narrow label showing jacks 1 through8 to the inside of the right door of the apparatus box. Attach the telephone number directory inside the left door of the apparatus box, and close the left door....

Wiring Reference Tables The following tables provide reference information onwiring equipment and wiring designations for the MERLIN II system and CO line wiring. TABLE 2-2 Wiring Parts Cross Reference PPEC Description Apparatus Code COMCODE Z122B Apparatus Box 103962239 Z122C Apparatus B OX 1039808...

TABLE 2-3 4-Pair Wiring Signal Pair Modjk Pins ModularCord WireColors 102A103AZ601ATerm Stmp DIWCable Colors 25-PairCabIe Colors 25-PairCorn. PinNo. V1TV1R CTCR -48VGND V2TV2R 1 2 3 4 54 12 36 78 GREENRED BLUEORANGE BLACKYELLOW BROWNSLATE 1 2 34 56 78 W-BBLUE W-OORANGE W-G W-BRBROWN W-BB-W W-OO-W W-...

TABLE 2-5 CO line Wiring, 6-Position Jack, Two-Pair RJ14 NI Specification Signal T1 R1 T2 R2 Pin 43 25 Color GREENRED BLACKYELLOW 267A2 Adapter Plug 43 2 5 Jack 1 43 25 Jack 2 43 25 267C Adapter 43 1 25 2 Plug P i n Jack 43 43 Wiring the System 2-47

TABLE 2-6 CO Line Wiring, 6-Position Jack, Multipair RJ21 NI Specification CO Line Wiring Z610A Adapter 25- Pair Conn Jack Pin Signal Color Terminal Pin Number No. Terminal Jack No. T1 B-W 1 26 4 1 4 R1 W-B 2 1 1 3 2 1 3 T2 O-W 3 27 4 3 4 R2 W-O 4 2 2 3 4 2 3 T3 G-W 5 28 4 5 4 R3 W-G 6 3 3 3 6 3 3 T...

TABLE 2-7 Wiring Tie Line Ports to Network interface From MERLIN II Signal Pin No. R 4 T1 1 R1 2 E 3 M 6 Network Interface RJ2GX, 25 pair connecting block Tie Line Number 1 2 3 4 5 6 7 8 T 5 26 29 32 35 38 41 44 47 1 4 7 10 13 16 19 22 27 30 33 36 39 42 45 48 2 5 8 11 14 17 20 23 28 31 34 37 40 43 4...

Installing the Control Unit CONTROL UNIT The required components of a MERLIN II COMPONENTS Communications System control unit are shown in Figure2-10 and are listed below: ● ● ● ● ● Basic Carrier Assembly Power Supply Module Processor Module Feature Module 4-Line/8-Analog. Voice TerminaI (408) Modul...

MOUNTING THE BASIC CARRIER The basic earner is designed to be mounted on a plywood backboard that is attached to a wall. The four mounting bosses secure the basic carrier to the backboard (refer to Figure 2-1 1). A number 10 panhead screw fits into each mounting boss. Four screws are provided with t...

M o u n t i n g bosses Front view Mounting surface O O 18” O 9 7/16" O Backboard FIGURE 2-11 Preparing the backboard for the basic carrier. Installing the Control Unit 2-53

To mount the basic carrier to the backboard, refer toFigure 2-12 and follow these steps: 1 2 3 4 5 Use the basic carrier as a template to mark the holelocations on the mounting surface. Position the carrier on the backboard and check that allmeasurements are correct. The vertical distancebetween mou...

1. Use the basic carrier as a template to markhole Iocations on theb a c k b o a r d . 2. Drill pilot holes and mount M o u n t i n g s u r f a c e B a s i cc a r r i e r B a c k b o a r d the basic carrier on the backboard. B a s i c c a r r i e r M o u n t i n g Screws (4) 3. Slide the earner into...

MOUNTING THEEXPANSIONCARRIER To attach the expansion carrier to the backboard and to the basic carrier, refer to Figure 2-13 and follow these steps: 1 2 3 4 5 6 7 8 Locate the breakaway plastic tab on the right side ofthe basic carrier. Use a flat-bladed screw driver togently pry the tab open until ...

Mounting surface Basic carrier Expansion carrier Connector C a r d e x t e n d e r Backboard FIGURE 2-13 Mounting an expansion carrier. DETERMINING UNIT LOADREQUIREMENTS Review the following paragraphs that discuss unit load requirements and module slot assignments beforeinstalling modules. A unit l...

Supply Module and allows the carrier to support anadditional 20 unit loads. With an Auxiliary Power Unit, asingle carrier MERLIN II system can add accessorieswithout the expense of an expansion carrier. Refer toTable 2-8 for the approximate unit load requirements for the equipment listed. NOTE: Only...

P o w e r supply m o d u l e P r o c e s s o r m o d u l e S l o t Basic Carrier identification: Power O 1 2 3 4 5 P o w e r s u p p l y m o d u l e E x p a n s i o n c a r r i e r Power 6 7 8 9 10 11 Supply Supply slot s l o t FIGURE 2-14 Module slot assignments on basic and expansion carriers. Mod...

INSTALLING AMODULE “On-Line Module Swap” on page 4-7 and be sureto follow the procedures exactly. In a system without the On-Line Module Swap feature,turn the power off in the following sequence beforeinstalling or removing a module: 1 2 3 4 Turn the power off at the Power Supply Module on thebasic ...

● “Installing a Tie Line Module” on page 2-80, ● “Installing a Basic Telephone Module” on page 2-81. 1. Lower module onto rod oncarrier 2 S w i n g i n FIGURE 2-15 Installing a module on the carrier. REMOVING A MODULE To remove a module, refer to Figure 2-16 and follow these steps: 1 Press up on the...

1 . P u s h u p o n t a b 3. Disengage module from rod on carrier 2 . P u l l o u t a n d swing up FIGURE 2-16 Removing a module from the carrier. Installing the Control Unit 2-65

Installing a Frequency Generatorin the Power Supply Module 4 Connect one end of the ac power cord to the connector marked “AC INPUT” on the Power Supply Module. 5 Do not plug the power cord into the outlet at this time. Refer to “Connecting the Control Unit to an AC Outlet,” on page 2-90. The Freque...

5 6 7 8 9 10 11 12 13 14 15 CAUTION: Be sure to follow proper electrostatic discharge precautions. Refer to “Static DischargeProblems” on page 2-9. With the Power Supply Module out of the carrier andon its left side, remove the five screws. Carefully turn the module over on its right side andremove ...

1. Position the Power Supply Module so that the recessed holes atefacing up. Remove five screws. 2. Separate the module halves. 3. Locate the Frequency Generator and the two cables. F r e q u e n c y G e n e r a t e ; Transformer Long cable (4-pin connectors) F r e q u e n c y Short cable G e n e r ...

Upper copper label Tuck label tightly in corner Lower copper label Power unit information label U L l a b e l FIGURE 2-18 Proper placement of foil shields and labels on the Power Supply Module. 7 With the copper-foil shielding in place, place the power unit information label on the lower piece of fo...

A u x i l i a r y power unit A C o u t l e t AUX AC AC power output input AC line cord C o n t r o l unit A C p o w e r c o r d 4 0 8 4 0 8 4 0 8 4 0 8 4 0 8 PFT04030201 PFT08070605 PFT1 21 11 00 9 PFT16151413 PFT20191817 D 6 A P - 8 7 m o d u l a r line cord Power Suppty A u x i l i a r y p o w e r...

The Release 3 Feature Module can only be used with theProcessor Modules (517B7 and 517C7) developed forRelease 3. CAUTION: When replacing a Feature Module, make sure that you have all the necessary records toreadminister the system. When the Feature Module isreplaced, all system memory is lost, and ...

Featuremodule Processor module FIGURE 2-20 Installing the Feature Module. Modifying the 517A7 The MERLIN II system can be configured to operate Processor Module for solely as a square (key) system. As such, every outside Square (Key) line appears on the same button at each voice terminal. If O p e r...

3 On the header at the center right of the module, locate the shunt (blue plug) attached to one of the pins. 4 Remove the shunt from the single header pin, then reinsert it so that it covers both pins on the header. 5 Snap the module halves back together. 6 Locate the KF (Key Function) label that ca...

S n a p s 1. Release 7 snaps 2. Open the processorc a s e Shunt P i n 3. Locate top 4. Adjust the shunt on h e a d e r ( A A ) top header (AA) o n p r o c e s s o r to cover both pins b o a r d P r o c e s s o r b o a r d Bottom header (AA) (Do not touch) FIGURE 2-21 Modifying the 517A7 Processor Mo...

Modifying the 517B7 If you have Processor Module 517B7, use the following Processor Module for inductions to modify it for square (key) operation: Square (Key) Operation 1 2 3 4 5 Before you insert the Feature Module, orient theProcessor Module case as shown in Figure 2-22. Donot open the Processor ...

Top header (HD1) S h u n t P i n Bottom header (HD2) (Do not touch) W i r e manager Closed processor module FIGURE 2-22 Modifying the 517B7 Processor Module for square (key) operation. INSTALLING LINE AND STATION MODULES The following installation procedure applies to thesemodules: ● 4-Line/8-Analog...

Before connecting a printer to the control unit, make surethat all modules are installed on the control unit Refer toFigure 2-23 and the following instructions to connect aprinter to the control unit: 1 2 3 4 Locate the Z200A EMI filter. Notice that the filter iscloser to one end of the cord than th...

M o d u l a rc o r d S M D R p o r t Z200A EMI fitter M o d u l a r c o r d o r 3 5 5 A F 3 5 5 A a d a p t e r ( S e e N o t e ) P r i n t e r interface cable (25 pin, RS 232-C) A T & T 5 7 2 (or equivalent) P r i n t e r MERLIN II System control unit Note: If the printer has a female connector...

TABLE 2-10 AT&T 572 Printer Programming Options 0102030405060711131415161718223132333435818283 09010101010101020101020101010101020103070102010202020203010104 11 6 10LQONBUILT-IN144N-LINEON-LINEB1-DIR.1LF+CRACTIVECR+LF 0 CR ONLYOFFUSAUKGELINE DRAWINGALL RECEIVEOFFRTSOFFOFF256 8 XON/XOFF 1 NON1200...

TABLE 2-11 AT&T 475/476 Printer DIP Switch Settings Switch 1 Switch 2 Switch 21 DIP1-Open DIP1-Open DIP1-Open DIP2-Closed DIP2-Open DIP2-Open DIP3-Open DIP3-Open DIP3-Open DIP4-Open DIP4-Open DIP4-Closed DIP5-Closed DIP5-Open DIP5-Open DIP6-Closed DIP6-Open DIP6-Open DIP7-Closed DIP7-Closed DIP7...

1 2 3 4 5 Locate the Z200A EMI filter. Notice that the filter iscloser to one end of the cord than the other. Plug theend of the cord closest to the filter into the SMDR portof the Processor Module. The SMDR port is the topport on the Processor Module. Plug the other end of the EMI filter into the m...

6 At the remote printer location, connect another 400B2 power adapter, as described in step 4. the output fromthe 400B2 adapter is connected to the building wiringand the input modular jack should be connected to theADU. 7 If the printer interface cable has a female connector, connect the output mod...

3 5 5 A F a d a p t e r S M D R p o r t M E R L I N I I S y s t e m c o n t r o l u n i t M o d u l a r c o r d Z 2 0 0 A EMI filter Modular cord EIA Crossover c a b l e ( M 7 U - 8 7 ) Z 3 A 4 A D U M o d u l a r c o r d Power 400B2 adapter (Note 3) Modular cord I A D U C r o s s o v e r c a b l e ...

CONNECTING THECONTROL UNIT TO AN AC OUTLET POWER TO THESYSTEM A properly grounded outlet protects the system againstdamage from power surges and other disturbances. Referto “System Grounding Requirements” on page 2-5. Theoutlet should be 117-volt, 60-Hz, third wire grounded. Toensure proper operatio...

T O Turn the Power On 1 If there is an Auxiliary Power Unit(s), plug it (them) into the ac outlet. 2 If there is an expansion carrier(s), set that power supply switch to the ON position. The green power light on the Power Supply Module goes on. 3 Set the power switch on the basic carrier’s Power Sup...

Connecting the Voice Terminals ● ● ● ● ● ● ● ● ● ● ● ● ● ● You can connect any of the following analog voiceterminal models to the MERLIN II system: 7102A 5-Button 10-Button 10-Button HFAI BIS-10 BIS-22 BIS-22D 34-Button 34-Button Deluxe 34-Button (SP-34) 34-Button (SP-34D) BIS-34 BIS-34D with Displ...

ASSEMBLING THEVOICE TERMINALS The following voice terminal items come boxed together: Voice terminal body Handset ● Coiled handset cord ● Modular voice terminal cord ● Desk stand and/or wall mount ● Instructions for assembling the voice terminal ● Refer to Figure 2-25 and follow the steps below toas...

C o n n e c t h a n d s e t Set Test/Program switch t o c e n t e r p o s i t i o n Adjust ringer volume switch Connect modular cord to jack labeled “LINE” FIGURE 2-25 Assembling a voice terminal. 2-94 Connecting the Voice Terminals

CONNECTING VOICE TERMINALS TO THE SYSTEM TESTING THE VOICETERMINALS To connect each voice terminal to the system, do thefollowing: 1 Place the voice terminal in its designated location. 2 Plug the voice terminal into the system either by direct connection or through a jack field. Connecting a voice ...

Verify Intercom Number LABELING EACH VOICE TERMINAL 5 6 7 Lift the handset. Red and green lights are on and a dial tone is present. Touch one or more dial pad buttons. The dial tone stops. Hang up the handset. The green light goes out. If the voice terminal does not respond as described, makea note ...

CONNECTING THEPOWER FAILURETELEPHONE A module that has outside line jacks also has at least onePower Failure Telephone (PFT) jack (Figure 2-26). If apower failure temporarily disables the MERLIN II system control unit and voice terminals, you can still gain accessto an outside line through a basic T...

TESTING THE PFT To test a PFT jack for proper operation, the outside line JACKS numbers to the module’s line jacks must be assigned andthe lines must be operational, When you are certain of this, follow the procedure below to test the PFT jacks: 1 2 3 4 5 6 7 8 9 Plug a Touch-Tone or rotary dial tel...

Testing the System Perform the following tests to determine that the system isworking properly. If these tests reveal any problems, referto Section 4, ‘Troubleshooting,” and take correctiveaction TESTING THE VOICE To test each voice terminal jack for intercom and outside TERMINAL JACKS line dial ton...

Testing lntercom- R i n g 2 3 4 5 6 1 2 3 4 Lift the handset. The green light next to the red light goes on and you hear anintercom dial tone. Dial the intercom number of the voice terminal wheresomeone is waiting for the call. You hear a single tone. At the other voice terminal, on tonesounds, the ...

Placing Outside Calls Use any voice terminal in the system to test the ability toplace outside calls on each outside line as follows: 1 2 3 4 Lift the handset. The green light goes on next to the red light. Dial the outside number of someone you know willanswer the call. Verify two-way communication...

Testing Outgoing and Test dial repeating he lines, wink start, immediate start, Two-way Dial and delay start tie lines when you are sure that someone is Repeating Tie Lines available to receive your call at the far end. Follow these steps: 1 2 3 4 5 At any voice terminal that has a tie line appearan...

Testing Incoming and Test dial repeating tie lines when someone is available at Two-way Dial the far end to place calls to your system. Follow these Repeating Tie Lines steps: 1 2 3 4 At a preset time, the person at the far end places a dial repeating call to your system by dialing the tie line numb...

Installing the Top Cover To install the top cover, see Figure 2-28 and follow these steps: 1 2 3 4 5 Be sure the cords have been pressed through the wiremanagers at the base of the modules. Install the empty module that came with the system inthe rightmost slot of the carrier if it is lacking afunct...

Top cover E m p t y m o d u l e FIGURE 2-28 Installing the control unit top cover. Testing the System 2-109

Installing the Front Cover To install the front cover, see Figure 2-29 and follow thesesteps: 1 Hook the top of the front cover onto the top cover just installed. 2 Push down on the bottom of the front cover until it locks securely on the base of the wire managers on themodules. 2-110 Testing the Sy...

Front c o v e r E m p t y m o d u l e FIGURE 2-29 Installing the control unit front cover. Testing the System 2-111

Modifying the System The MERLIN II communications system is designed sothat you can make changes quickly and easily. If thesystem is not at full capacity, you can add an expansioncarrier, additional outside lines or voice terminals, or moredata equipment. Modular plugs on much of the systemwiring an...

MOVING A VOICE TERMINAL 2 3 4 If the voice terminal locations connect to the controlunit through a jack field, install a wiring run for each new voice terminal location according to theinstructions in “Jack Field Wiring,” on page 2-33. Ifthe voice terminals connect directly to the control unit,see &...

3 Determine whether the new location has a jack field ora direct connection to the control unit. If you have a jack field, follow these steps: a Locate the jumper cord with the voice terminal’s intercom number. b Unplug it from the jack in the jack field for the voice terminal’s old location. c Plug...

Adding Accessories GENERAL ACCESSORIES There are many accessories that can be added to thesystem, some of which are shown in the followingillustrations. There are two types of accessory equipment available, general accessories and power accessories. To add accessory equipment, follow the instruction...

Alerter Accessories Alerter accessories (Figure 2-30) such as horns and bells provide audible alerts to make you aware of voice terminalringing in noisy or large working environment. The strobe emits a high intensity flashing light to alert you of voice terminal ringing in high ambient noise environ...

Hands-Free Unit The Hands-Free Unit (HFU) is a speakerphone that allows people to place and answer outside and intercom calls without using the handset (Figure 2-32). Connect a HFUto the “OTHER” jack on the voice terminal. D 8 A C c o r d M i c r o p h o n e l i g h t S p e a k e r p h o n e l i g h...

Loudspeaker PagingS y s t e m An optional Loudspeaker Paging System allows people with MERLIN II system voice terminals to page co- workers and/or make announcements through loudspeakers. Music Coupler A Music Coupler connects a music source to the MERLINII system. This enables you to have backgroun...

Basic Telephone and The Basic Telephone and Modem Interface 2 (BTMI-2) Modem Interface 2 connects most types of telephones to analog module jacks on the control unit (Figure 2-34). NOTE: The BTMI-2 replaces the BTMI, which is no longer available. 2-124 Adding Accessories

IROB Protectors Equipment that is connected to the analog station jacks(408/008) and is located in a building outside of the main(control unit location) building, but within 1000 feet of thecontrol unit, is called In-Range, Out-of-Building (IROB)equipment. To protect both the control unit and the IR...

I R O B lROB Protector Protector Inter buiding- wiring Analog voice Control terminal unit Approved ground Ilr’— -1+ ‘,, 11 IROB protector FIGURE 2-35 Grounding protection for IROB telephones. Adding Accessories 2-127

Off-Premises Range The Off-Premises Range Extender (OPRE) will be Extender available for Feature Module 1, Feature Module 2, and Release 3 users to connect a basic Touch-Tone telephone at a remote location line. to the system via an outside telephone NOTE: As of this printing the Off-Premises Range ...

'Power MERLIN II System control unit Off-premises Telephone e Jack field box o Moduiar Iine cord I Outside I l Adding Accessories 2-129

Upgrading an Existing System If you are upgrading a MERLIN 11 System with Feature Module 1MERLIN11 System or 2 to a MERLIN II System with Release 3 or aII System with Feature Module 1 m a MERLIN with Feature Module 2, you may need to do some site preparation work before installing the new modules th...

GET A PRINTOUT OF THE EXISTING SYSTEM • If adding more stations, and if there is a jack field for them, you may need to enlarge that jack field. If no jack field exits, one may have to be built, especially if there are to be more than 30 stations, since a jack field would be the preferred method of ...

3 Press [More], [More], [Print], [All] Wait until printing is complete before leaving administration mode. Don’t remove the printoutafter you’ve left administration mode or printing alignments will be affected. 4 Press Conference to return to the administration until page menu or leave administratio...

2 3 4 5 6 7 8 9 10 Remove Processor Module 517A7 from S 1 O t of the Basic Carrier. See “Removing a Module” on page 2-64 for instructions. Insert Feature Module 3 in the Release 3 Processor Module (517B7). See “Installing the Feature Module on the Processor Module” on page 2-73 forinstructions. If n...

11 12 13 14 15 > If no jack field is used to connect the CO lines to the network interface, connect new CO linesdirectly to the appropriate jacks on the linemodules. See “Testing Outside Lines" on page 2-103 and/or “Testing Tie Lines” on page 2-104 for instructions on testing the line jacks f...

Section 3: Administration The Administrator/Attendant Console 3-1 Types of Administrator/ Attendant Consoles 3-1 Assigning Intercom Numbers 3-6 Display Console Shift Buttons 3-6 Using the Display During Administration 3-7 Before Administering a System 3-12 Review Planning FormsKabkes fir tge Adninis...

Administering StationsAssigning Lines to Stations Identifying Analog Voice Terminal Type Identifying Jacks for the Voice Announcement to Busy Voice Terminal Feature S e t t i n g O p t i o n s Identifying, Music-on-Hold Line Jack Identifying Loudspeaker Page Line Jack Administering Data Identifying ...

The Administrator/Attendant Console After the MERLIN II system hardware has been installed. you set its operating conditions and features through a series of administration procedures, which are described in this section. You use similar procedures, also described in this section, to change an exist...

FIGURE 3-I A MERLIN II System Display Console. The Administrator/Attendant Console 3-3

TABLE 3-1 Display Console Station Shift Buttons Label Selects Intercom Numbers Shift 1 10 through 49 (or the equivalent Flexible Numbering codes) Shift 2 50 through 69,700 through 719 (or the equivalent Flexible Numbering codes) Shift 3 720 through 759 (or the equivalent Flexible Numbering codes) If...

The Display on the With the Display Console, the entire administration Display Console process is menu-driven. You use the buttons beneath the display to select the action you want to perform. The buttons beneath the display change their functions to match the labels on the display as the display ch...

Before Administering a System Once a system has been installed, it can be administered.How you do this depends on whether you are administering a new system, upgrading from an older to a newer system or making changes to an existing system. Read the remaining paragraphs under this heading and then g...

Master Planning Form Flexible Numbering Form System Configuration Form Station Configuration Forms Enhanced Night Service Forms Call Restrictions and Allowed Lists Forms Group Page Form Group Call Distribution Forms Call Pickup Group Forms System Speed Dial Form Forms for Automatic Route Selection T...

● On-Line Module Swap Port. Station port 19 is designated as having the capability to reset modules for on-line module swap (for Release 3 only). ● Posted Message. Users can choose from among 20 messages and leave one posted for information to callers with display sets (for Release 3 only). There ar...

TO ENTERADMINISTRATION MODE TO LEAVEADMINISTRATIONMODE SUMMARY OF ADMINISTRATIONPROCESS Follow these steps to enter the administration mode: 1 2 Slide the T/P switch on the left side of the console to P. Press Conference twice. On the DisplayConsole, the administration menu appears. On the BIS-34D C...

• Set options > Identify music-on-hold line jack SYSTEM BUSY MESSAGES >Identify loudspeaker page line jack Administer data > Identify analog jacks needing simultaneous voice and data feature • Administer tie lines (R3 only) • Administer optional features The administration procedures for op...

Module renumbering Flexible numbering Line pool administration Tie line direction assignment Tie line incoming type Tie line outgoing type Tie line signaling - Tie line inward dial plan administration Voice announcement to busy voice terminal Music-on-Hold port assignment Page port assignment Simult...

Administering a New System SETTING SYSTEM A MERLIN II system can be set for two different sizes: SIZE small and large. The small setting is for systemsadministered for eight or fewer lines. The large setting is for systems administered for more than eight lines. This large size setting allows the sy...

SETTING SYSTEM TYPE 5 Dial number to designate system size: 0 = small 1 = large The message “System is Re-starting... ” appears. When renumbering is complete, after a short delay, the lights flash nextto Adm Tel, Adm Pool, Message, and Speaker. 6 Continue administration or leave administration mode ...

With a BIS-34D Console DESIGNATING ATTENDANT POSITIONS 1 2 3 4 5 6 Enter administration mode by sliding the T/P switch to P. Press Conference twice. Lights flash nexto to Adm Tel, Adm Pool, Message, and Speaker. Press Message. The green light goes on steady next to Message. All flashing lights go of...

you want to designate a new attendant position and the system already has the maximum number, you must change an existing attendant position to a nonattendant voice terminal before you designate the new attendant position. With a Display Console 1 2 3 4 5 6 7 Press [System], [Attendnts]. Press [Posi...

5 Press the Auto Intercom button until the green light next to the button shows the setting you want: Studygreen light = attendant position Flashing green light = potential attendant positionGreen Iight off cannot be assigned as an attendant position 6 Press #. The message "System is Re-starting...

OPTI, you cannot dial flexible numbers longer than two digits. • If a flexible number is invalid or conflicts with a number already assigned, the console beeps. • There are some unused numbers already available that you can assign to stations without initializing. The number are 784 through 799, 857...

3 Press [FlexNum], [Block], [InitSp]. BLOCK RENUMBERING 1 Enter P. 2 Press administration mode by sliding the T/P switch to Conference twice. The administration menu appears. All the intercom numbers are assigned numbers in the 7000 range. (Add 7000 to the default intercom number. Intercom 10 become...

Press [Enter] SINGLE RENUMBERING 8 9 10 11 12 Press the line button or Auto Intercom button of thelast (highest-numbered) line or station in the string of lines or stations to be changed. Press [Enter]. The system prompts you to enter the first new Fiexible number dial code. Dial the first (lowest-n...

Administering Lines ASSIGNING LINES TO If your system is pooled, follow this procedure. If your LINE POOLS system is square or behind-switch, follow the “Assigning {POOLED SYSTEMS Lines to Stations” procedure in this Section under ONLY) “Administering Stations” on page 3-36. DESCRIPTION To administe...

assigned to a pool, it cannot be assigned to a second pool nor to an individual as a personal line. • The system can have as many as 11 different line pools. If the business has special-purpose lines, suchas WATS or FX lines, they should be assigned to separate pools. Do not mix types of lines in a ...

Refer to Form 1a, System Form- Incoming Lines and/or Form 1b, System Form-Tie Lines for Release 3, and the Master Planning Form, Line Jacks for Feature Module 2 which shows how each line jack should be administered. Follow the steps below to add or remove lines from the main pool. If a line should b...

3 Press Adm Pool. Green light comes on steady and two beeps sound. 4 Dial the pool code. 5 Press line buttons until your selection is shown: Red light on = line in poolRed light off = line not in pool 6 Press Adm Pool. 7 Press Conference to continue administration or leave administration mode by sli...

With a BIS-34D Console 1 2 3 4 5 6 7 Enter administration mode by sliding the T/P switch to P. Press Conference twice. Lights flash next to Adm Tel, Adm Pool, Message, and Speaker. Press Message. Green light goes on steady and two beeps sound. Dial #302 Press line buttons for the selection you want:...

With a Display Console 1 2 3 4 5 6 Enter administration mode by sliding the T/P switch to P. Press Conference twice. The administration menu appears. Press [Stations], [Line/Pool]. Press the Auto Intercom button or dial the code for thestationPress [Enter] . Press the the buttons until your selectio...

e Press [ E n t e r ] g Press [Exit] to return to the Stations screen. 7 8 9 You hear a 2-beep signal to let you know that a copy procedure is complete. f Repeat steps b through e for each station for which you want to copy line assignments. To assignlines to another station, press [Line/Pool] and r...

Press [Enter]. Press the Auto Intercom button or dial the intercom number of the station you are copying to. Press [Enter]. 7 8 c d e f g You hear a 2-beep signal to let you know that the copy procedure is complete. Repeat steps a through e for each station for which you want to copy line assignment...

Follow the appropriate procedure below to identify any voice terminals in the system that are membrane-buttonrather than BIS/HFAI (raised button) models. With a Display Console 1 Enter administration mode by sliding the T/P switch to 2 P. Press Conference twice. The administration menu appears. Pres...

6 Press Message. 7 Press Conference to return to the administration menu or leave administration mode by sliding the T/P switch to the center position. IDENTIFYING JACKS Refer to Form 1d, System Form-Station Planning for FOR THE VOICE Release 3, or the Station Jacks section of the Master ANNOUNCEMEN...

4 The system prompts you to assign voice/voice pairs of jacks by pressing the appropriate Auto Intercom buttons. Each successive press of a button gives you one of the following codes: Green light on = station jack is in a voice/voice pairGreen light off = station jack is not paired 5 Press Conferen...

Setting Options IDENTIFYING MUSIC-ON-HOLD LINE JACK If the MERLIN II system has Music-on-Hold, you need to identify the control unit line jack to which the music source is connected. Remember that the Music-on-Holdline can't be placed in a line pool, assigned to a voice terminal, used for Loudspeake...

With a BIS-34D Console I D E N T I F I N GLOUDSPEAKER PAGE LINE JACK 1 2 3 4 5 6 Enter administration mode by sliding the T/P switch to P. Press Conference twice. Lights flash next to Adm Tel, Adm Pool, Message, and Speaker. Press Message. Dial #204. Green light nex t o Message goes on steady and tw...

Administering Data IDENTIFYING ANALOG JACKSNEEDING SIMULTANEOUS VOICE AND DATA FEATURE Considerations Refer to Form 1d, System Form-Station Planning for Release 3, or the Station Jacks section of the Master planning Form for Feature Module 2. The form showswhether a second station jack has been assi...

With a Display Console 1 2 3 4 5 Enter administration mode by sliding the T/P switch to P. Press Conference twice. The administration menu appears. Press [More], [More], [Data], [Voe/Data] Assign voice/data pairs by pressing the appropriate Auto Intercom-buttons. Each successive press of abutton giv...

Administering Tie Lines Available only with MERLIN II System Release 3, a tie line module provides up to four tie line ports. For many installations, placing tie lines in one or more pools will be most convenient for their use. By default, lines in poolsare set to not ring at stations. No ring is th...

S2(controls Ports 3 and 4) P o r t 4 P o r t 3 Switches 1 through 5 control Port 4 (E&M unprotected) Switches 6 through I o control Port 3(E&M protected) P o r t 2 P o r t 1 S1 (controls Ports 1 and 2) Switches 1 through 5 control Port 2(simplex) Switches 6 through 1 0 control Port 1(E&M...

NOTES: The unprotected mode must be used for the E&M Type 1 Standard interface in order to meet the voltage drop criteria for that interface. Switch positions designated n/a can be either on or off. Refer to Form lb, System Form-Tie Lines and set the options for each tie line port as described h...

TABLE 3-2 Tie Line DIP Switch Settings Switch Switch Port Options Position Setting 4 or 2 3 or 1 E&M . Simplex E&M Protected o f fo f fo f f Simplex Unprotected protected Unprotected 1 2 3 4 5 1 2 3 4 5 1 2 3 45 678 9 10 678 9 10 6 7 8 n / an / aO nO nO n 9 10 o f f o f f o f f o f f o f f n...

DEFAULT TIE LINE SETTINGS SELECTING THE DIRECTION The default settings for tie line options are summarized below in Table 3-3. TABLE 3-3 Default Tie Line Settings Tie Line Option Default Setting Answer supervision time 300 ms Dial mode (incoming line) Rotary Dial mode (outgoing line) Rotary Dial Ton...

5 Press the button beneath the display to select the direction of the tie line: > Two way (default) > Outgoing > Incoming The direction screen appears. 6 Repeat step 4 for each line port. 7 Press Conference to return to the main administration menu or leave administration mode by sliding th...

SELECTING THE SIGNAL TYPE NOTE: If the tie line is Touch-Torte signaling, the immediate start (Imm) option is disallowed. 6 Repeat steps 4 and 5 for each incoming tie line port. 7 Press [Exit] and select [OutType] of [InType] to select the outgoing line type repeat steps 4 and 5 for each outgoing ti...

SELECTING THE ANSWER SUPERVISION TIME To select the answer supervision time for tie lines, follow these steps: 1 2 3 4 5 6 7 8 9 Enter administration mode by sliding the T/P switch to P. Press Conference twice. The administration menu appears. Press [More], [More], [More], [TieLines], [More], [More]...

SELECTING THE DISCONNECT TIME To select the disconnect time for tie lines, follow thesesteps: 1 2 3 4 5 6 7 8 9 10 Enter administration mode by slding the T/P switich toP. Press Conference twice. The administration menu appears. Press [More], [More], [More], [TieLines], [More], [More]. [InDisc] . Th...

These default dial plan numbers can be changed to a 3- digit number or some other 4-digit number. However, 3- digit and 4-digit numbers cannot be mixed. Flexible numbering for the tie lines is not related to the flexible numbering of stations, lines, line pools, and groups. Therefore, any 1-or 2-dig...

1 Enter Administration mode by sliding the T/P switch to P . 2 Press Conference twice. The administration menu appears. 3 Press [More], [More], [More], [TieLines], [More], [More]. [More], [InDPin] . The inward dial plan screen appears. 4 Press [Block] . 5 Press [Stations] . 6 Dial the first (lowest ...

Administering an Upgraded System Use the printout of the prior system obtained at thebeginning of the procedure for upgrading an existing system plus the new FM2 planning forms or the new R3 planning forms to readminister the system. See “Get a Printout of the Existing System” on page 2- 132 if the ...

Administering a Changed System Performing system administration on an existing system that has been changed involves some special considerations. Read the following information carefullybefore you install or remove modules or change the basic settings for a MERLIN II system that is already in use. Y...

Follow the appropriate procedure below to renumber the system. Be sure to update all of the planning forms that are affected by the replacement or addition of a module. With a Display Console 1 2 3 4 Enter administration mode by sliding the T/P switch to P. Press Conference twice. The administration...

CHANGING SYSTEM If you change the system size designation from small to SIZE large, or vice versa, the system reverts to the default setting. See "Default Setings" on pg 3-15. In addition,the line assignments will change on all attendant consoles. NOTE: Be sure to record the changes on the a...

TYPE CHANGING SYSTEM 6 Continue administration or leave administration mode by sliding the T/P switch to the center position. If you change the system type (square, pooled, or behind- switch), you delete all system line administration and voice terminal programming formerly in place. You'll have to ...

3 Press [System], [Type] . 4 Press the appropriate button: > For a square system, press [Square] . > For a pooled system, press one of the following: [ButnAcc], [ARS], [DialAcc] . > For a behind switch system, press [More], [BehindSw] . The message "System is Re-starting..." appears...

CHANGING ATTENDANT POSITIONS If you change a standard voice terminal station port to an attendant position or vice versa, you have reassign linesand features to it, since all settings return to the default condition. Depending upon the equipment plugged intothe port and the port’s new use, you may h...

5 6 7 Press the appropriate Auto Intercom buttons until the green lights show the code you wan Steady green light = attendant position Flashing green light = potential attendant position used as nonattendant voice terminal Green light off = cannot be assigned as attendant position Press [Store] . Th...

MODULES WHILEON-LINE (RELEASE 3ONLY) REPLACING A module that needs to be replaced can be exchanged with another module of the same type while the system is in operation. This procedure requires the designation of astation port to place modules in reset. The default port isstation 19, the first port ...

Optional Features FEATURES COMPATIBILITY TABLE After you have completed system administration, you can assign the optimal features listed on the following table to the system. If the system has a printer, you can get a printout showing the current status of these features. See “Printouts” in Table 3...

QUICK REFERENCE Table 3-5, “Display Console Administration,” provides an TO ADMINISTRATION alphabetized list of features that can be administered from FEATURES a Display Console for MERLIN II System Release 3 and Feature Module 2. Consult Table 3-4, “Features Compatibility Table,” to see which featu...

Administering Features from a Display Console Table 3-5 Display Console Administration F e a t u r e Allowed Lists To set up allowed lists t h i s l i s t .o r .Press [Enter], [AlwList] and follow steps 2 through 6 to createa new list. Press Conference to return to the administration menu. Press [Mo...

TABLE 3-5 Display Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button F e a t u r e twice then follow steps for feature Allowed Lists 1 Press [ M o r e ] , [ M o r e ] , [Print], [ M o r e ] , [ A l l o w T o ] . (continued) To get a 2 Press Conference to ret...

TABLE 3-5 DispIay Console Administration (continued) Feature Call Report To administer Call Reportoptions Press [More], [Options], [More], [SMDR] . To get a printout of Call Report options Call Restrictions To assign outward and tollcall restrictions to stations 1 To set lines to identify longdistan...

TABLE 3-5 Display Console Administration (continued) F e a t u r e Call Restrictions(continued) 2 To assign call restrictions to stations To Copy line assignments and call restrictionassignmentsfrom one station to another Procedure: Slide T/P switch P, press Conference button twice, then follow step...

TABLE 3-5 Display Console Administration (continued) Feature Direct Inwardsystem Access(continued) Disallowed Lists To create disallowed list To assign lists to phones Procedure: Slide T/P switch to P, press Conference button twice, then follow steps for feature 5 Press line button: Green light on =...

TABLE 3-5 Display Console Administration (continued) F e a t u r e T O print the disallowed lists Press [Enter] . To print the disallowed list phone assignments [DisAlTo] . Extended StationStatus To change the mode of ES Status operation Press [More], [Options], [More], [Status] . To put consoles in...

TABLE 3-5 Display Console Administration (conntinued) Procedure: Slide T/P switch to P’, press Conference button Feature twice, then follow steps for feature Group Call Distribution To assign lines 1 Press [Stations], [More], [GrpCall] . and stations to 2 Dial code (870 through 875), or logical ID n...

TABLE 3-5 Display Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button Feature twice, then follow steps for feature Hold Disconnect 1 Press [Lines], [More], [HidAband] . lnterval 2 Press line buttons: Steady green on = line drops held call on long (450 millise...

TABLE 3-5 Display Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button F e a t u r e twice, then follow steps for feature Night Service. Enhanced To assign stations to attendant’s Night Servicegroup Restriction bycreating apassword To set up O u t w a r d 1 2 ...

TABLE 3-5 Display Console Administration (continued) Feature Night Service, Enhanced(continued) To set up an allowed list of emergency numbers Press [More], [Night], [Emerg]. To set up a Night ServiceExclusion list To set times for Night Service to go on and off automatically Procedure: Slide T/P sw...

TABLE 3-5 Display Console Administration (continued) F e a t u r e System Time Touch-Tone or Rotary Signaling Transfer ReturnInterval Procedure: Slide T/P switch to P, press Conference buttontwice, then follow steps for feature 1 Press [ S y s t e m ] , [ M o r e ] , [ T i m e ] . 2 Press Backspace ...

Administering Features from a BIS-34D Console Table 3-6, BIS-34D Administration, below describes the administration procedures for optional features using the BIS-34D Console. NOTE: You cannot administer Release 3 features using the BIS-34D console. Not all features have a procedure for getting a pr...

TABLE 3-6 BIS-34D Console Administration F e a t u r e Allowed Lists To set up allowed lists To assign access to allowed lists to phone To get a printout of an allowed list To get a printout of phone access to allowed lists Procedure: Slide T/P switch to P, press Conference button twice, then follow...

TABLE 3-6 BIS-34D Console Administration (continued) F e a t u r e Automatic Route Selection(ARS) (Continued) To associate an absorption type with a pool number after addingthe pool number To delete a pool number (action also deletes any other digits and absorption type) To add other digits in the S...

TABLE 3-6 BIS-34D Console Administration (continued) Feature Automatic Route Selection (ARS) (continued) To get a printout of ARS tables Behind-Switch Operation To assign a code or Recall to a fixed button Call Pickup Groups To assign phone to groups. Call Report To set minimum all duration time Pro...

TABLE 3-6 BIS-34D Console Administration (continued) Feature Call Report (continued) To record outgoing and incoming calls To get a printout of Call Report options T O set printer to scroll to top of page automatically.printer must be off and scrolled to top of nextpage Call Restrictions To assign o...

TABLE 3-6 BIS-34D Console Administration (continued) F e a t u r e Call Restrictions (continued) 2 To assign call restrictions to phones (continued) To copy line assignments and call restriction assignments from one phone to another Camp On Return Interval Procedure: Slide T/P switch to P, press Con...

TABLE 3-6 BIS-34D Console Administration (continued) F e a t u r e Centralized Programming Dialing Timeout Interval for Rotary Lines Direct Inward System Access To assign lines for DISA To specify a password for DISA users Procedure: Slide T/P switch to P, press Conference button twice, then follow ...

TABLE 3-6 BIS-34D Console Administration (continued) Procedure: Slide T/P switch to P, press Conference Feature button twice, then follow steps for feature Direct Inward System Access T O set up DISA outward 1 Press Message. restriction 2 Dial #325. 3 Dial 0 for outward restriction or 1 for no restr...

TABLE 3-6 BIS-34D Console Administration (continued) Procedure: Slide T/P switch to P, press Conference Feature button twice, then follow steps for feature Forced Account Code Entry 1 Press Message. Group Call Distribution To assign phones togroups for Group Call Distribution To associate lines with...

TABLE 3-6 BIS-34D Console Administration (continued) Procedure: Slide T/P switch to P, press Conference Feature button twice, then follow steps for feature Group Paging To assign phones to 1 Press Message. groups for Group Page 2 Dial #. 3 Dial default Group page group number (881 through 886). 4 Pr...

TABLE 3-6 BIS-34D Console Administration (continued) Feature Night Service, Enhanced (continued) To set times for Night Service to go on and offautomatically 1 2 3 4 5 6 7 8 9 To record current day for Night Service with TimeSet Procedure: Slide T/P switch to P, press Conference button twice, then f...

TABLE 3-6 BIS-34D Console Administration (continued) Feature Night Service, Enhanced (continued) To suspend Night Service with Time Set To get a printout of Enhanced Night Service lnformation One-Touch Call Handling To set system for One- Touch Transfer (default) To set system for One-Touch Hold wit...

TABLE 3-6 BIS-34D Console Administration (continued) Procedure: Slide T/P switch to P, press Conference Feature button twice, then follow steps for feature Reminder Service Cancel 1 Press Message. 2 Dial #333. 3 Dial a time using 24-hour format (0000 through 2359) or touch Drop to remove entry. 4 Pr...

TABLE 3-6 BIS-34D Console Administration (continued) Procedure: Slide T/P switch to P, press Conference Feature button twice, then follow steps for feature System Speed Dial To assign System Speed 1 Press Conference. Dial codes 2 Dial 0. 3 Dial System Speed Dial Code (#60 through #99 for FMl and FM2...

TABLE 3-6 BIS-34D Console Administration (continued) Procedure: Slide T/P switch to P, press Conference button Feature twice, then follow steps for feature Transfer Return Interval 1 Press Message. 2 Dial #306. 3 Dial number of rings (1 through 9) before call return to original p h o n e .o rDial 0 ...

Administering Basic Telephones The MERLIN II system may include basic telephones installed in the office or at remote locations. A basic telephone is any single line telephone set (a zero buttonset such as the 7102A), any rotary telephone (a 500 set), or any Touch-Tone telephone (a 2500 set). A basi...

• lf the system is square, users with basic telephones can get an outside line by dialing 88. If the telephone has more than one line assigned to it, the systemautomatically searches through the lines in the order assigned, and provides the first idle line it finds.Assign identical types of lines, s...

If a user needs to access specific lines or line pools,refer to the list of dial codes on the StationConfiguration Form, Basic Telephones (PooledSystems) for Feature Module 2 or Form 3e, StationConfiguration Form, Basic Telephones (PooledSystems) for Release 3. • In a behind-switch system, users are...

Programming Voice Terminals CENTRALIZED PROGRAMMING When you performed system administration, you assigned lines and line pools to the individual voice terminals in the system. In administering optional features, you may also have assigned Call Restriction or Forced Account CodeEntry to voice termin...

1 Enter programming mode by sliding the T/P switch to P. NOTE: Digital phones: Dial #33. 2 Take the appropriate action: > To assign immediate, delayed, or no ringing to an individual line or line pool button, press the buttonand dial the appropriate code: - Dial *35 for No Ring. The red light nex...

Call Coverage 4 Leave programming mode by sliding the T/P switch to the center position. NOTE: Digital phones: Dial #00. The Call Coverage feature allows you to cover calls, including intercom calls, for other voice terminals in your system. To program this feature, follow these steps: 1 2 3 4 5 6 L...

Call Pickup P . Dial ✱ 84. Automatic LineSelection You can use the Call Pickup feature to answer a call that isringing, parked, or on hold anywhere in the system. To program this feature, follow these steps: 1 2 3 4 5 6 Label a button. Enter programming mode by sliding the T/P switch to NOTE: Digita...

Rapid Dialing 4 To program other features, you must dial ✱✱ to exit Automatic Line Selection. Dialing ✱✱ applies only to exiting the Automatic Line Selection programming routine. Otherwise, leave programming mode by sliding the T/P switch to the center position. NOTE: Digital phones: Dial #00. There...

1 Label a button. 2 Enter programming mode by sliding the T/P switch to P . NOTE: Digital phones: Dial #33. 3 Press the button you want to program. 4 Dial ✱ 74 (you do not need to dial an outside number). 5 Leave programming mode by sliding the T/P switch to the center position. NOTE: Digital phones...

Section 4: Troubleshooting Basic Troubleshooting Procedures 4-1 Troubleshootig Checklist 4-2 Merlin II System Planning Forms 4-4 General Operating Conditions 4-5 0n-Line Module Swap 4-7 Tie Line Troubleshooting 4-11 Testing Tie Lines 4-11 Procedures for Specific Symptoms Locating the Symptom Difficu...

General Tests 4-55 Reaming the Control Unit 4-55 Testing Outside Lines 4-56

Basic Troubleshooting Procedures This section shows you how to diagnose and solve basicproblems in the MERLIN II system. It also provides you with the procedures for making an on-line module swap in a Release 3 system. Most of the troubleshooting procedures are based onidentifying the symptom, deter...

FIGURE 4-1 Specific areas of the MERLIN II system for troubleshooting reference. TROUBLESHOOTNG When a problem occurs with the MERLIN II system, CHECKLIST follow this general procedure: 1 Identify the symptom. 2 Isolate the problem area and/or the faulty component(s). 4-2 Basic Troubleshooting Proce...

3 If the symptom is hardware related: a b c d Check the connections. Replace individual components in the area of tie problem with components known to be workinguntil the malfunction is connected. Test the system. Notify the local telephone company if the problem is on the outside Iines. 4 If the sy...

MERLIN II SYSTEM Each MERLIN II system site should have the following PLANNING FORMS planning forms completed and available for referenceduring service and maintenance. For Release 3: • Form la, System Form-Incoming Lines • Form 1b, System Form-Tie Lines • Form 1c, System Form-Module Identification ...

GENERALOPERATINGCONDITIONS • Form 5k, Allowed Lists • Form 5l, Disallowed Lists • Form 6, System Speed Dial Assignments • Forms 7a through 7c, Enhanced Night Service • Forms 8a through 8c, Label Forms For Feature Module 1 and Feature Module 2: • Enhanced Night Service Forms • Call Restrictions and A...

> The red warning light on the Processor Module is o f f > All lights on the Tie Line Module are off • Module jacks. Check that all module connection are securely seated in the line and station jacks. • AC power. Check the ac power outlet and make sure that it is working properly and that it i...

On-Line Module Swap Troubleshooting the MERLIN II system somtimes involves replacing control unit modules. It is possible with Release 3 of the MERLIN II system, to remove and insert modules while the system is in operation. NOTE: The Processor Module and Power Supply Modules cannot be removed using...

remove the controller station port designation. The green light goes out.. 5 Now select the station port you want to designate as the controller station port by touching its Auto Intercom button. The green light goes on. T O Replace a Module When replacing a module, you need a MERLIN system voice te...

12 Exit the procedure by: > Touching Intercom Ring. or > On an analog voice terminal, sliding the T/P switch to the center position. > On a digital voice terminal, dialing #00. 4-10 On-Line Module Swap

Tie Line Troubleshooting TESTING TIE LINES Before performing the following tests, make sure that thetie lines for the system are connected and properly configured. These tests procedures verify proper installation for Type 1 Standard, Type 1 Compatible, and Type 5 Simplex, or E&M signaling types...

6 Print out the tie line translation and make sure that the ports are configured as described in step 4. > If the tie lines are translated correctly, go on to step 7. If the tie lines are not translated correctly according to Form 1b, repeat steps 4 through 6. If the tie lines still aren’t transl...

11 Listen for ringback tone. > If there is ringback tone, go on to step 12. > If there is no ringback tone, hangup and repeat steps 8 and 9 for any other ports being tested. When all ports have been tested, go on to step 17. 12 Pickup the handset at station B. > If you are connected to stat...

17. Hang up. Repeat steps 8 and 9 for any other ports > If all the line are good, go on to step 25. > If one or more of the tie lines are not good, go to step 18. NOTE: For the following steps, refer to Table 4-1 to identify the pin numbers of the tie line jack associated with the leads identi...

20 21 22 b Try another tie line port, then retest the condition. > If the condition has been corrected, the original tie line port is faulty. Go back to step 8. > If the condition has not been connected, go on to step 19c. c Replace the Tie Line Module, then retest the condition. > If the c...

23 24 25 26 Connect a craft set between leads T1 and RI. Select the tie line being tested using station A. The receiving end should provide dial tone. NOTE: The tie line dial tone option should be administered for remote in order to send dialtone out to the port being tested. > If you hear dial t...

Testing Type 1 To test tie lines configured for Type 1 Compatible, follow Compatible Tie Lines these steps: 1 2 3 4 5 6 7 Connect an attendant console to station port 10. Connect a printer to the SMDR port on the ProcessorModule. Set the printer port to 1200 baud. Set the Tie Line Module switches to...

8 9 10 11 12 From the 66-type block, cross-connect tie line port 1 to one of the ports you want to test (ports 2, 3, or 4). SeeFigure 4-2. NOTE: Test only one port at a time. Go off-hook on station A. > If you hear dial tone, go on to step 10. > If you do not hear dial tone, hangup and repeat ...

13 Go off-hook on station B. > If you hear dial tone, go on to step 14. > If you do not hear dial tone, go on to step 14 14 Dial station A. > If the tie line does not drop (within five seconds) go on to step 15. > If the tie line drops within five step 17. 15 Listen for ringback tone. &g...

18 Ensure that all phones are on-hook. Connect a volt meter between the M lead and ground at the 66-type connecting block for one of the bad tie lines. > If the voltage is 48 volts, go to step 20. > If the voltage is not 48 volts, go on to step 19. 19 Try the following steps one at a time: a b...

20 21 22 23 24 Connect the volt meter between the E lead and ground at the 66-type block for the tie line being tested. > If the voltage is 0 volts, go to step 21. > If the voltage is not 0 volts, go to step 19. Select the tie line being tested and go off-hook station A. Reconnect the volt met...

25 Readminister port 1 for Type 1 Compatible. Testing Type 5 Simplex Tie lines 26 Print out the tie line translation and make sure that all the ports are configured for Type 1 Compatible. > If the tie lines are translated correctly according to Form 1b, testing is complete. > If the tie lines ...

6 7 8 Print out the tie line translation and make sure that the ports are configured as described in step 4. > If the tie lines are translated correctly, go on to step 7. > If the tie lines are not translated correctly according to Form lb, repeat steps 4 through 6. If the tie lines still aren...

FIGURE 4-3 Cross-connect field for Type 5 Simplex 9 Go off-hook on station A. > If you hear dial tone, go on to step 10. > If you do not hear dial tone, hangup and repeat steps 8 and 9 for any other ports being tested. When all ports have been tested, goon to step 17. 10 Dial station B. > I...

11 Listen for ringback tone. > If there is ringback tone, go on to step 12. > If there is no ringback tone, hang up and repeat steps 8 and 9 for any other ports being tested. When all ports have been tested, go on to step 17. 12 Pick up the handset at station B. > If you are connected to st...

20 21 22 23 c Replace the Tie Line Module, then retest the condition. > If the condition has been corrected, the original Tie Line Module is faulty. Go back to step 8. > If the condition has not been corrected, stop testing and call the equipment supplier. If the problem was either the tie lin...

24 25 26 > If you hear a dial tone and connot break it, go to step 24. > If you do not hear dial tone, go to step 19. Connect a craft set between leads T and R. Select the tie line being tested using station B. The transmitting end should provide dial tone. > If you hear dial tone and can b...

Procedures for Specific Symptoms LOCATING THE Use the contents page of this Section to locate a specific SYMPTOM symptom and the page number on which itstroubleshooting procedure can be found. Then performthe recommended action to isolate and correct the problem. If you encounter a symptom that is n...

C A L L S DIFFICULT TO PLACE Symptom: People have difficulty placing outside talk and/or intercom calls from one or more voice terminals. Possible Cause To Investigate Further 1. A faulty accessory is c o n n e c t e dt e r m i n a l . 2. The Call Restriction feature is activated on the malfunctioni...

CALLER CAN'T HEAR PERSONANSWERING Symptom: The person placing a call from the MERLIN II system, doesn't hear the person answering. Possible Cause Possible Solution To Investigate Further The Dialing Timeout interval Step 1. Check Form 1a If the lines are rotary, the is too long. System Form-Incoming...

PERSON CALLED Symptom: A person called with the voice CAN'T HEAR CALLER announcement to idle voice terminal procedure cannot hear the caller. Possible Cause Misadministration of the membrane button set. Possible Solution C h e c k t o s e e i f t h emembrane button set isadministered as a BIS/HFAIvo...

CALLS ARE CUT OFF Symptom: Calls to voice terminals connected to 408 OR DROPPED or 008 modules are cutoff or dropped. Possible Cause Too many Off-Premises Telephone Interfaces (OPTIs), Basic Telephoneand Modem Intererfaces(BTMIs), or Basic Telephoneand Modern Interface 2s(BTMI-2s) are connected toth...

Possible Cause 3. The Do Not Disturb feature is activated. Possible Solution Step 1. Look at the light next to a Do Not Disturb button. If the green light is on, touchthe button to deactivate thefeature. Step 2 Do Not Disturb maybe programmed on a mislabeled or unlabeled button, or on a buttonwithou...

PHONE CONSTANTLYR I N G S Symptom: There is trouble with voice terminal lights,speaker, and/or ringing. Possible Cause 1. The T/P switch on an analog voice terminal is not set in the center position. 2. A digital voice terminal is in programming mode. 3. The system is in administration mode and thev...

LIGHTS, SPEAKER, Symptom: There is trouble with voice terminal lights, RINGING PROBLEMS speaker, and/or ringing. Possible Cause 1. A faulty control unit or Power Supply Module. Possible Solution Analog set: Slide the T/P switch on the left side of thevoice terminal to the T position and hold it ther...

Possible Cause 2. A faulty voice terminal (Continued). Possible Solution If some (but not all) of the lights flash Continually and/or a tone sounds at irregular intervals or If all lights are off and a tone sounds continually orirregularly, the original malfunctioning voiceterminal probably is notfa...

P R O G R A M M E D FEATURE DOESN'T W O R K Symptom: A feature programmed on a voice terminaldoesn't work. Possible Cause 1. The feature was programmed incorrectly or c h a n g e d . 2. A faulty control unit orvoice terminal. Possible Solution To Investigate Further Turn to the programming If the fe...

MODULE DOESN'T WORK Symptom: A module doesn't work properly in a slot. Possible Cause Possible Solution To Investigate Further 1. The module needs to be To correct this problem, it is If the module is correctly cleared of previous preferable LO have a printer administered for the system administrati...

CHANGED INTERCOM NUMBERS OR Symptom: Intercom numbers have changed or features assigned to a person's station have changed. FEATURES Either of these conditions can occur when a system hasbeen readministered and the wires to the stations affected have not been connected to the jacks that reflect the ...

RECALL BUTTON Symptom: When you touch the Recall button or DOESN'T WORK access the Recall feature, nothing happens. Possible Cause Possible Solution To Investigate Further 1. Your system has Ask the system administrator If the system does not have Automatic Route Selection if the system has ARS. If ...

SYSTEM LOOSES ITS MEMORY DUE TO A POWER FAILURE Symptom: All programmed features don't work after a power failure. Possible Cause To Investigate Further 1. The blue shorting plug in the Processor Module that is used in dumping the memory has been placed incorrectly over the pins. Possible Solution U...

General Tests RESTARTING THE CONTROL UNIT Administrative Restart If you are experiencing a problem not described in the previous tests, or if none of the tests reveaI a specific problem, try the following procedures before calling the equipment supplier. If the portion of the memory that maintains a...

Hardware Restart To restart the control unit, remove and restore its power by following these steps: 1 2 3 4 5 6 Turn the power off at the Power Supply Module on the basic carrier. If there is an Auxiliary Power Unit, turn the power off. If there is an expansion carrier, turn the power off. Turn the...

Testing a Single-Line Network Interface Plug the telephone’s modular cord into the network interface and listen for a dial tone. • If a dial tone is present, the trouble is in the control unit or the wiring. • If no dial tone is present, have the local telephone company check the line and the networ...

Section 5: Ordering Information O r d e r i n g I n f o r m a t i o n 5-1 Product Listing 5-1 Ordering Information 5-1

Ordering Information PRODUCT LISTING ORDERING lNFORMATION This section contains a comprehensive listing of allMERLIN II system components and accessories. All products listed are compatible with all releases of theMERLIN II system unless otherwise noted. AT&T Service technicians can order most p...

TABLE 5-2 Products: Voice Terminals and Accessories (continued) Apparatus PEC Description Comcode Code Code Button Label Sheets 10-Button BIS VT 105-336-978 D-181785 N/A 22-Button BIS VT 105-336-960 D-181784 N/A 22-Button BIS VT with Display 105-690-770 D-182211 N/A 34-Button BIS VT 105-336-956 D-18...

Index A Accessories alerter, 2-118 general, 2-118 — 2-122 power, 2-122 — 2-130 that extend telephone range, 2-130 Adapter brand Rex, 2-30 Z601A 2-32 Adapters. See also Connector 4-line, 241 modular wall jack 2-36 1-line (RJ1l-type), 2-17 2-line (RJ14-type), 2-17 Administered system changing, 3-63 — ...

C Cable connectorized, 2-41spooled DIW, 2-36 Cable termination tool, 2-42 Cables running, 2-38 — 2-39 terminating, 2-39 — 240 Call Coverage, 3-114 programming on voice terminals, 3-116 Call Distribution groups, printout of, 3-84, 3-102 Call Pickup, 3-114 programming on voice terminals, 3-117 Call Pi...

Display Console in administration mode, 3-3 use of shift buttons with, 3-6 — 3-7 uses of, 3-1 Display Console administration overlay, description of, 3-14 Display Console display, use of, 3-8 Do Not Disturb, 4-39 E E&M defined, 1-45E&M signaling, 1-45 — 1-51E&M tie line module, descripti...

Module (continued) line, installing, 2-79 – 2-80 power supply, adding labels to, 2-71power supply, adding a shield to, 2-70power supply, installation procedure, 2-66 — 2-67 power supply, installing frequency generator in, 2-67 — 2-70 processor (517A7), modifying for square operation, 2-75 — 2-78 pro...

Power supply module, 1-38 controls and indicators, 1-23 description of, 1-19 Power supply units, auxiliary, 2-122 — 2-123 Printer connecting to the control unit, 2-81 — 2-85connecting to the control unit 50 or more feet away, 2-86 — 2-89 set to scroll to top of page method of, 3-98 Printout of Call ...

Time, setting Night Service with Time Set, 3-87, 3-105 Time, system BIS-34D console administration, 3-108Display console administration, 3-92 Time division multiplex bus, 1-38 description of, 1-42 Toll call restrictions, assigning to phones, method of, 3-98 Touch-Tone or rotary signaling BIS-34D con...