AT&T 518-455-317 - Manual

About This Guide Purpose This guide is intended for the system manager. It explains what thePARTNER® II Communications System can do, provides instructions for programming and using the system, and tells you how to get the most out of itsmany features and capabilities. Terminology Throughout this gu...

■ ■ ■ Using Auxiliay Equipment. The system supports a wide variety ofauxiliary equipment, including fax machines, modems, voice messaging systems, and call reporting devices. Chapter 4 provides advice on setting up these devices to work effectively with the system. Daily Operation. Depending on how ...

Overview 1 Contents Important Safety Instructions Features and Capabilities System Components ■ Control Unit System Modules System Capacity ■ Telephones System Telephones Intercom Autodialers Standard Telephones 1-2 1-4 1-4 1-5 1-5 1-6 1-6 1-7 1-ii 1-1 1-2 Auxiliary Equipment ■ Requirements Connecti...

Important Safety Instructions WARNING:The following list provides basic safety precautions that should alwaysbe followed when using your telephone equipment: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug all te...

Overview 1 Features and Capabilities The following list provides an overview of the system’s features: ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Full line of system phones, providing access to multiple lines from asingle phone at each extension. Programmable buttons on system phones, providing one-touch access tosystem f...

■ ■ ■ ■ ■ ■ ■ Flexible dialing restrictions and permissions so you can control telephone activity and phone bills. Special hospitality features that let Bed and Breakfast proprietors, for example, regulate phone use in guest rooms and schedule wake up calls for guests. Easy-to-use programming proced...

CONTROL UNIT P r i m a r y Carrier E x p a n s i o n Carrier Main Circuit Breaker Main Circuit Breaker 206 Modules 4 0 0 M o d u l e s PrimaryProcessor Module ExpansionProcessor Module Grounding Screw Outside Line Jacks Outside Line Jacks Power Indicators (LEDs) PAGE Jack Extension Jacks (206 module...

System Modules The following system modules can be installed in your system: ■ ■ ■ ■ ■ Primary Processor Module provides the software intelligence thatcontrols the system’s features. It has jacks for a music-on-hold audiosource, a loudspeaker paging system, and a call reporting (SMDR)device, such as...

Telephones System Telephones This guide refers to AT&T telephones specifically designed to work with the system as system phones. These include the MLS-34D, MLS-18D, MLS-12D,MLS-12, MLS-6, and MLC-6 telephones. System phones have several buttons in common: volume control buttons, and the [ Featu...

Intercom Autodialers The system phones at extensions 10 and 11 each support up to two MLS-CA24Call Assistant™ Intercom Autodialers, which provide Auto Dial buttons for all ofthe extensions in your system (up to 48). Users can program the Auto Dialbuttons for either intercom ringing, voice signaling,...

Auxiliary Equipment You can connect many types of telecommunications devices to your systemwithout expensive adapters or additional phone lines. Many industy-standard,single-line devices will work with the system regardless of the manufacturer: ■ ■ ■ ■ ■ ■ ■ ■ Touch-tone, rotary, and cordless teleph...

Contents Using System Programming 2-12 The Programming Overlays 2-12 Programming Mode 2-14 Changing Programming Types 2-14 Telephone Programming Options 2-15 ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Automatic Line Selection Extension Name Display Line Ringing Personal Speed Dialing Programming Telephone Buttons Pr...

Programming 2 Overview After the system hardware is installed, you can customize the system andindividual telephones. This chapter explains how to use programming toaccomplish that. There are two types of programming: ■ ■ System Programming allows you to customize the system to meet theneeds of your...

Hardware Considerations Programming procedures use line and extension numbers. The line number represents the line jack on a 206 or 400 module to which the outside line is connected. Similarly, the extension number represents the extension jack on a 206 module to which the system phone or standard d...

Initial System Setup After the control unit is installed, you set up the system using a combination ofsystem and telephone programming procedures. In this guide, System Programming procedures are identified by a code (# and three digits); Telephone Programming procedures are identified by the featur...

Customizing Extensions In addition to line assignments, the following procedures can be used tocustomize an extension: ■ ■ ■ ■ ■ ■ ■ ■ Display Language (#303) to specify the language (English, French, orSpanish) for messages that appear on a system display phone. Automatic Extension Privacy (#304) t...

Changing Settings after Installation As your business grows or changes, you will probably need to change the wayyour system was originally programmed. This section provides some examplesand lists the procedures you would use to change settings after installation. Forspecific details on a procedure, ...

Changing Settings to Support PBX or Centrex Services This section applies only if you use PBX or Centrex services with your system. Ifit does not apply, go to the next section, “System Programming Options.” ■ ■ PBX services are provided by a private telephone switch. Centrex services are provided by...

System Programming Options This section discusses programming options that involve multiple procedures(such as dialing restrictions and auxiliary equipment settings), as well asfeatures that can be used throughout your system (such as Speed Dialing). Youcan use a combination of programming procedure...

Controlling Calls on Outside Lines When an extension is allowed access to an outside line, you can use thefollowing procedures to control calling: ■ ■ ■ ■ ■ ■ Outgoing Call Restriction (#401) defines the type of calls (inside only,local only, or inside, local, and long-distance) that users can make ...

Summary Tables 2-1 and 2-2 summarize the available dialing restrictions and permissions, showing how they can be combined in a variety of ways to customize anextension’s dialing privileges. Table 2-1. Settings that Restrict an Extension’s Access to a Specific Line Type of Restictions or Setting for ...

Setting Up Groups of Extensions You can set up four types of extension groups: ■ ■ ■ ■ ■ ■ ■ ■ ■ Pickup Group Extensions (#501) assigns extensions to one of fourPickup Groups. A Pickup Group lets any user in the system answer callsfor any extension in that group. Calling Group Extensions (#502) assi...

■ ■ ■ ■ SMDR Record Type (#608) specifies the type of calls that you want torecord for call reporting—either all calls or outgoing calls only. AccountCode Entry lets users specify account codes for outside telephone calls;if used, the account codes are included on the call report. SMDR Top ofPage (#...

Using System Programming System Programming changes settings for the system as a whole, or forindividual lines or extensions. You can use System Programming to set updialing restrictions, define groups, or set up auxiliary equipment. Refer to thefilled-out System Planner when you are changing system...

Programming Mode 1 . 2 . 3 . 4 . 5 . 6 . Place the Programming Overlay over the dial pad of the system display phoneat extension 10 or 11—see “The Programming Overlays” earlier in thischapter for more information. To enter programming mode, press [ Feature ] [ 0 ] [ 0 ]. The display reads: PROGRAM E...

Telephone Programming Options System telephones are ready to use when they are installed, but they can becustomized to meet the needs of your business and individual users. Thiscustomization is accomplished through Telephone Programming. Automatic Line Selection When a user lifts the telephone’s han...

Button Programming The MLS-34D phone shown in Figure 2-4 illustrates the following programmed buttons in addition to some other system features: ■ Extension Numbers. Auto Dial buttons are programmed for extensions11 through 28, starting with the top left button shown in Figure 2-4. The receptionist ...

Alternatively, the receptionist can use an MLS-CA24 Intercom Autodialer for theextensions the receptionist disk most frequently. This leaves buttons on thephone free for more features and phone numbers. Using Telephone Programming There are two ways to program a telephone: Centralized TelephoneProgr...

6. To change the settings for another extension, press [ Central Tel Program ], then dial the new extension number. 7. To exit programming mode, you can press [ Feature ] [ 0 ] [ 0 ] or lift the handset off-hook, then place it back in the cradle. Changing Programming Type When you are in programming...

Learning About Telephones 3 Contents System Telephones 3-1 ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Buttons and Indicators 3-2 Lights 3-4 Ringing Patterns 3-5 Dial Tones 3-5 Using the Handset, Speaker, and Microphone 3-5 Hands-Free Answer on Intercom (HFAI) Voice Interrupt on Busy Calls Speakerphone Performance Tips...

Learning About Telephones 3 This chapter explains how system and standard phones work with the system,as well as combination extensions where more than one phone or standarddevice is installed. System phones are described first, followed by standardphones on page 3-7 and combination extensions on pa...

Buttons and Indicators M L S - 3 4 D Display Line/ProgrammableButtons (32 with lights) Intercom Buttons (2) MLS-18D MLS-12D/MLS-12 Display (not on MLS-12) Programmable Buttons (6 without lights) Line/ProgrammableButtons Intercom Buttons (2) The following buttons and indicators appear on system phone...

Lights Each line button has a green light and a red light. The meaning of these lights varies, depending on whether a button is used to access an outside line, is programmed with a system feature, or is programmed for Auto Dialing an extension number (intercom Auto Dial button). (Auto Dial buttons f...

Ringing Patterns System phones have these ringing patterns: An outside call will ring . . . ring . . . ring. An intercom call will ring BEEP . . . ring BEEP. . . ring BEEP. If you havea system display phone, the caller’s extension number (and name ifprogrammed) will show on the display. A transferre...

Voice Interrupt On Busy Calls A voice interrupt on busy call is a special intercom call that lets you interrupt and speak to another user who is busy on a call and who has the Voice InterruptOn Busy feature (#312) activated for that user’s phone. When you use Voice Interrupt on Busy to interrupt ano...

Standard phones can do many of the things that system phones can do, andyou can save money by using them in certain situations when a system phone is not needed. Follow these guidelines when using standard phones: ■ ■ ■ ■ ■ ■ ■ ■ Use standard phones as power failure backups. In the event of a powerf...

Dial Tones Standard phones have two different dial tones: ■ ■ ■ ■ ■ ■ ■ Outside dial tone is generated by your local telephone company to indicate that you are connected with an outside line. lntercom dial tone is generated by the system to indicate that you are connected with an inside line. You he...

Users cannot access the following system features: Account CodeEntry, Background Music, Caller ID Name Display, Caller ID Inspect,Do Not Disturb, Exclusive Hold, Manual Signaling, Privacy, Save Number Redial, VMS Cover, Voice Interrupt On Busy, Voice Interrupt On Busy Talk-Back or Voice Mailbox Tran...

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ A second call can ring at the system phone while the standard phone isbusy, but do not use the system phone to answer the second call until the standard phone is idle or the first call will be disconnected. If you make a voice-signaled intercom call to a combination extension...

Contents Night Service with Auxiliary Equipment 4-21 PARTNER Attendant 4-23 ■ Backup for Receptionist 4-23 Voice Messaging Systems 4-24 ■ Delayed Call Handling 4-24 4-ii

■ ■ ■ ■ ■ Specialty Handsets are designed for those individuals who need greaterfunctionality than that provided by the handsets on system phones andstandard phones. For example, an ampiified handset is available forcertain system phones for hard-of-hearing users. In-Range Out-of-Building (IROB) pro...

Answering Machines You can use an answering machine to answer calls at night when no one is around, or during business hours when no one can get to the phone. If youhave an AT&T answering machine with the Call Intercept feature, you can pickup a call that has been answered by the answering machi...

Single Answering Machine The single answering machine setup (Figure 4-1) serves the entire system. The answering machine is connected to its own extension, and can cover all the lines in the system, or as many lines as you assign to it. You can install ananswering machine on an extension by itself, ...

Call Reports A call report a page of information that begins with a header. The header includes field names that describe the information in each call record. The callrecord is a line of information that includes the fields shown in Figure 4-4. DATE TIME NUMBER DUR. LINE STN. ACCOUNT C 11/17/93 11:1...

■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Account Code. This is the account code (up to 16 digits) assigned tothe call. This code is typically used for charging calls to a specificproject or department. Considerations The System Date (#101) and System Time (#103) must be set correctlyto ensure accurate call reports. If...

Credit Card Scanners Many retail businesses and restaurants use credit card scanners to get instant approval of credit card purchases. The system allows your credit cardscanners to share the lines in your system (as shown in Figure 4-5). You caninstall a credit card scanner on an extension by itself...

Fax Machines This section suggests several ways you can set up fax machines to work withyour system. It includes instructions for programming and using a Fax Management button on a system phone (in order to monitor the status of a fax machine and transfer calls to it with a single touch), transferri...

Transferring a Call to the Fax Machine There are two situations in which you would want to transfer a call to your faxmachine: You answer an outside call and hear a fax machine signaling. (A faxsignal is a single beep sequence—beep . . . . beep . . . . beep). If you hear this, you should transfer th...

For all of these examples, program the fax machine extension’s Automatic LineSelection to select intercom first, followed by whatever outside lines you want toassign to it. (If you set the fax extension to select intercom first and the machinehas an auto dial feature, program a 9 and a few pauses be...

Single Fax Machine The single fax machine setup (shown in Figure 4-6) is good for moderate traffic.The fax machine has its own line (Line A), the number of which is published asthe fax number. (The fax line can be used by other phones when all other lines are busy.) The fax machine is connected to i...

Send and Receive Fax Machines If your business has high-volume fax traffic, you can set up two fax machines, one that only sends and the other that only receives. For example, in Figure 4-8,fax 1 is the send machine, fax 2 is the receive machine. Line A is the fax line,the number of which is publish...

Modems There are several ways to use modems with your system, as described below. NOTE: Modems can connect directly to an extension jack without an adapter.However, if you connect a high-speed modem through the control unit, you may experience some degradation of efficiency and throughput, depending...

Night Service with Auxiliary Equipment You can set up modems, fax machines, and answering machines to receive calls automatically after hours. When Night Service is on, calls ring immediatelyat the appropriate extensions, so that no human intervention is required to transfer calls to the fax, modem,...

NOTE: If answering machines are connected to Night Service extensions, you can join a call that was already answered by an answering machine from any system phone. If you have an AT&T answering machine with the Call Intercept feature, the answering machine drops off the call when you join it. To...

PARTNER Attendant The PARTNER Attendant answers calls and directs them to a specified extension, Calling Group, or Hunt Group (based on the digits the caller dialsafter listening to a list of choices in a recorded greeting). For example, thePARTNER Attendant could answer calls and tell callers to pr...

Feature Reference 5 Contents Overview AA Extensions (#607) Abbreviated Ringing (#305) Account Code Entry (F12) Allowed List Assignments (#408) Allowed Phone Number Lists (#407) Answering Calls Auto Dialing Automatic Extension Privacy (#304) Automatic Line Selection Automatic System Answer Button (#1...

Allowed List Assignments (#408) Description This System Programming procedure lets you assign up to four Allowed Phone Number Lists to specified extensions. Related Features You must use Allowed Phone Number Lists (#407) to create up to four lists of allowed telephone numbers before you use this pro...

Allowed Phone Number Lists (#407) Description This System Programming procedure specifies telephone numbers that users can dial regardless of other dialing restrictions, as long as they have access to an outside line. For example, if you restrict an entire category of calls through Disallowed Phone ...

Examples The examples below show how to enter telephone numbers for an Allowed Phone Number List in Step 4 of “Programming.” When an Allowed List is assigned to an extension, users can dial numbers on that list, even if thenumbers would otherwise be restricted. ■ ■ Specific Telephone Numbers. Enter ...

Answering Calls Description This section describes how users can answer calls ringing at their own extensions. Additional features enable users to pick up calls ringing at otherextensions—see “Related Features” below. Related Features A user can answer an outside call, an intercom call, or a transfe...

How to Answer Calls Ringing at Your Extension System Phone You can answer a call on any line that is ringing, or select a specific line if more than one is ringing: ■ ■ ■ ■ When the telephone is ringing, lift the handset.You are connected to the incoming call. If more than one line is ringing, youar...

Auto Dialing Description This Telephone Programming procedure lets users dial outside numbers, extension numbers, feature codes, or account codes with a single touch, bypressing a programmed button. An Auto Dial number can be stored on any programmable button (a button with no line assigned) on a sy...

Examples The examples below show some possible entries for an Auto Dial number in Step 4 of “Programming.” Outside Phone Number. Enter the phone number (up to 20 digits) exactly as you would dial it. For example, to program 555-2398, press [ 5 ] [ 5 ] [ 5 ] [ 2 ] [ 3 ] [ 9 ] [ 8 ]. Extension Number....

Examples System Phone With Automatic Line Selection at its factory setting, the system first searches to find an idle outside line in numerical order (starting with the lowest line number).Then, if all outside lines are busy, the system searches for an idle intercom line.This order can be changed, h...

Programming Using To assign or unassign an Automatic System Answer button with lights atextension 10: 1 . Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 1 ] [ 1 ] [ 1 ]. 2 . If you want to assign Automatic System Answer to the first available button on the system phone, ...

Automatic System Answer Delay (#110) This System Programming procedure specifies the number of times (0–9) an incoming call should ring before it is answered by the system. Related Features ■ ■ ■ Automatic System Answer affects incoming calls only on lines identified using Automatic System Answer Li...

Automatic System Answer Lines (#204) This System Programming procedure identifies the lines on which incoming callsshould be answered and placed on hold by the Automatic System Answerfeature. Related Features You must program an Automatic System Answer button on the systemdisplay phone at extension ...

Automatic System Answer Record/Playback (I891) This feature lets you record and play back the message that callers hear when acall is placed on hold with the Automatic System Answer feature. The maximumlength of the message for Automatic System Answer is 10 seconds. Related Features Automatic System...

5 . 6 . 7 . If a message has been previously recorded, the display reads: ASA: 1=Rec 2=Play Press [ 1 ]. The following message displays for 3 seconds: Record at tone After 3 seconds, you will hear a confimation tone and you can begin recording your message. While you are recording, the following mes...

Automatic VMS Cover (#310) Description This System Programming procedure automatically routes an extension’s unanswered intercom and transferred calls to the Call Answer Service of the voice messaging system after three rings, so callers can leave a message. Related Features ■ ■ ■ To turn VMS Cover ...

Background Music (F19) Description This feature provides background music through the speaker of an idle system phone (except the MLC-6) for a user’s work area. Background Music plays therecorded material from the Music On Hold audio source. Related Features Background Music is available only if Mus...

Using To turn Background Music on: 1. From a system phone (except an MLC-6), press the programmed button or press [ Feature ] [ 1 ] [ 9 ]. If the system phone is idle, you hear background music. If the Background Music button has lights, the green light turns on. 2. To adjust the volume of Backgroun...

Call Forwarding/Call Follow-Me (F11,XX,XX) Description This feature forwards all intercom, outside, or transferred calls from a user’s extension to another system extension (where XX is an extension number from 10–57). Users can activate this feature from their own extension (CallForwarding) or from...

Caller ID Caller ID, also known as Individual Calling Line Identification or ICLID, isavailable on system display phones on all lines for which you subscribe to Caller ID service. Caller ID information is the caller’s telephone number (or name, if available). When active on a call, a user automatica...

■ ■ ■ ■ ■ ■ ■ ■ ■ Caller ID information is displayed if you Join a call; however, you cannot joina call at any extension that has Privacy activated. Caller ID information is displayed if users pick up calls with Direct LinePickup—Active Line, Call Pickup, or Group Pickup, but the restrictions stated...

Caller ID Inspect (F17) Description This feature allows a user active on a call to view Caller ID information for a second call, without disconnecting the current call or putting it on hold. Userscan inspect ringing, active, or held calls. Related Features If you program a Caller ID Name Display but...

Caller ID Name Display (F16) Description This feature lets users with system display phones toggle the display betweenCaller ID number and Caller ID name. Caller ID name is an optional feature ofthe Caller ID service provided by your local telephone company and may not beavailable in your area (even...

Conference Calls Description This section explains how to set up conference calls using the [ Conf ] button on a system phone or the switchhook on a standard phone. A conference callconnects up to five parties (including the conference originator) in a single call. Users can connect both outside and...

Using System Phone 1. 2. 3. 4. 5. Set up the call to the first party. (You can call the party, pick up the call from hold, or answer an incoming call.) You are connected with the first party. Press [ Conf ]. The first party is now on hold. Set up the call to the second party. You are connected with ...

Dial Mode (#201) Description This System Programing procedure identifies individual lines as touch-tone or rotary. You should check with your local phone company if you are not sure which type of line is being provided to you. Related Features ■ ■ If you are having difficulty using touch-tone phones...

Valid Entries 1 = Assigned2 = Not Assigned ✔ 3 = Select button (and then press a programmable button to assign Direct Extension Dial to that button) Programming To assign or unassign a Direct Extension Dial button with lights at extension 10: 1 . Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ Sy...

Direct Extension Dial Delay (#112) Description This System Programming procedure specifies the number of times (0–9) an incoming call should ring before it is answered by the system. Related Features ■ ■ ■ Direct Extension Dial affects incoming calls only on lines identified usingDirect Extension Di...

Direct Extension Dial Lines (#205) Description This System Programming procedure identifies the lines on which incoming calls are to be answered for Direct Extension Dial (DXD). Related Features ■ ■ ■ ■ ■ ■ You must program a button on the system display phone at extension 10 toturn Direct Extension...

Direct Extension Dial Record/Playback(I892) Description This feature lets you record and play back the message that callers hear when acall is answered with the Direct Extension Dial feature. The maximum length ofthe message for Direct Extension Dial is 20 seconds. Related Features Direct Extension ...

Direct Line Pickup—Active Line (I68LL) Description This feature allows users to access a ringing or held call, or to join a call in progress on a specific outside line (where LL is a line number from 01–24). Thisfeature is useful for picking up a ringing or held call or joining a call on a linethat ...

Using System Phone 1. If you want, lift the handset. 2. Press a button programmed with Direct Line Pickup—Active Line, then dial the two-digit line number (01–24) of the line you want to pick up or join; or dial [ Intercom ] [ 6 ] [ 8 ] and the two-digit line number. If you did not lift the handset,...

Disallowed List Assignments (#405) Description This System Programming procedure lets you assign up to four Disallowed Phone Number Lists to specified extensions. Related Features You must use Disallowed Phone Number Lists (#404) to create up to four listsof disallowed telephone numbers before you u...

Disallowed Phone Number Lists (#404) Description This System Programming procedure specifies telephone numbers that users cannot dial. For example, you may want to prevent calls to a specific telephonenumber or to categories of numbers, such as international numbers. Use thisprocedure to create up t...

Considerations ■ ■ ■ ■ ■ ■ The current date, day, and time is the default display. The call timer records the time a user is active on a call. It begins when the handset is lifted off-hook and ends when either the handset is placed backin the cradle or the call is placed on hold. (This is not the ca...

Display Language (#303) Description This System Programming procedure identifies the language in which display messages appear if the extension has a system display phone. Tthe language is set for each extension, so phones in the same system can display different languages. Considerations If SMDR is...

Do Not Disturb (F01) Description This feature lets a system phone user press a programmed button to preventincoming calls for the extension from audibly alerting (lights still flash); buttransferred calls that are not answered and return to the extension where Do NotDisturb is active still ring. Whe...

Emergency Phone Number List (#406) Description This System Programming procedure creates a list of up to 10 telephone numbers that all users can dial regardless of dialing restrictions provided theyhave access to an outside line. Typical list entries include fire, police, and other emergency service...

Programming To create an Emergency Phone Number List: 1 . 2 . 3 . 4 . 5 . 6 . Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 4 ] [ 0 ] [ 6 ]. The display reads: EmergencyListEntry: Select a list entry (01–10). For example, to select the third entry, press [ 0 ] [ 3 ]. Th...

Emergency Telephone (#311) Description This System Programming procedure identifies an emergency telephone extension. When a user lifts the handset of an emergency phone, a predetermined outside number is dialed automatically. The emergency phonenumber might be, for example, the fire department, pol...

Programming To identify an emergency phone extension: Using 1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 3 ] [ 1 ] [ 1 ]. 2. At the Extension: prompt, enter the emergency phone extension number— see “Valid Entries” on the previous page. For example, to programextens...

Exclusive Hold (F02) Description This feature prevents other extensions from picking up outside calls placed on hold at a specific extension with a system phone. Related Features You can use the fixed Hold button to put calls on regular hold (anyextension can pick up the held call). Placing a call o...

Extension Name Display Description Users can assign a name, up to 12 characters long, to their extension. Then, when that extension is used to make an intercom call, group call, or transferredcall, the name appears on the system display phone receiving the call.Similarly, users receiving a transfer ...

Programming To assign a name to an extension: 1 . Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ]. 2. Enter the number of the extension to be programmed. For example, toprogram extension 12, press [ 1 ] [ 2 ]. 3. Press left [ Intercom ]. For extension 12, ...

Forced Account Code Entry (#307) Description This System Programming procedure identifies specific extensions at which users must enter an account code prior to making outside calls. The accountcode can be used to charge telephone calls to a department or client; it prints on call reports if you are...

Forced Account Code List (#409) Description This System Programming procedure lets you identify a list of up to 99 account code verification entries for extensions that are forced to enter account codes.Once a list is created, any user at an extension programmed for Forced AccountCode Entry must ent...

■ Wildcard Characters. You can use wildcard characters in list entries. For example, your company’s Sales Department has a three digit accountcode—the first digit represents the department and the second and thirddigit represent the individuals in the department. You enter 4!! as the listentry. - Th...

Group Call Distribution (#206) Description This System Programming procedure assigns outside lines to Hunt Groups.Doing so allows outside calls to ring directly into a Hunt Group instead of beinganswered and transferred by the receptionist. You can assign lines to HuntGroups 1–7. (Hunt Group 7 is us...

Group Calling—Ring/Page (I7G/I*7G) Description This feature lets users ring, page, or transfer calls simultaneously to all the extensions in any one of four Calling Groups (G is a Calling Group number from1–4). When paging, the caller hears a beep and begins speaking; the caller’s voice is heard on ...

Programming To program a Calling Group button: 1 . 2 . 3 . 4 . 5 . 6 . Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ]. Enter the number of the extension to be programmed with this feature. Press a programmable button. If you want calls to ring the group, ...

Group Hunting—Ring/Voice Signal (I77G/I*77G) Description This feature lets you distribute call volume among extensions in a group, tooffload call activity from a single user. When an intercom or transferred call is placed to a Hunt Group (where G is a Hunt Group number from 1–7), the systemrings or ...

■ ■ ■ If you have a voice messaging system, you can program Hunt Group 7([ Intercom ] [ 7 ] [ 7 ] [ 7 ]) on a button to retrieve messages with one touch. Examples Here are some useful applications for a Hunt Group: Place the extensions of employees who work in a department sharing calls, such as a c...

Group Pickup (I66G) Description This feature allows users at any extension in the system to answer any outside, intercom, or transferred call ringing at an extension in a Pickup Group (where Gis a Pickup Group number from 1–4). In other words, when a call rings at anextension that is in a Pickup Gro...

Using System Phone To use Group Pickup when programmed on a button, press the programmed button. To use manually: 1 . Lift the handset and press [ Intercom ]. You hear intercom dial tone. 2 . Dial [ 6 ] [ 6 ] and a group number (1–4) to pick up a call ringing at any extension in the group. Standard ...

Hold Description This section explains how to place and retrieve calls on hold, either using the[ Hold ] button on a system phone or the switchhook on a standard phone. (Users can make and receive other calls on another line while a call is on hold.) Related Features System phone users can use Exclu...

Standard Phone To put a call on hold press the switchhook down once rapidly.You hear intercom dial tone. The call is on hold. (Do not hang up the handsetwhile the call is on hold. If you hang up the handset, the phone rings. Liftingthe handset reconnects you with the held call.) To retrieve a call t...

Hold Disconnect Time (#203) Description This System Programming procedure lets you change the hold disconnect time for an outside line. When a caller on hold hangs up, the local telephone company may send a special signal to the system to free the line. There are twopossible signals: along signal (4...

Hotline (#603) Description This System Programming procedure identifies a hotline extension and its alertextension. When a user lifts the handset of the hotline phone, the alert extensionrings. You can set up several hotline and alert extension arrangements. Thealert extension can be the same or dif...

Programing To identify a hotline extension and its alert extension: 1. 2. 3. 4. 5. 6. Using Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 6 ] [ 0 ] [ 3 ]. At the Extension: prompt, enter the hotline extension number—see “Valid Entries” on the previous page. For example,...

Hunt Group Extensions (#505) Description This System Programming procedure lets you assign any number of extensionsto a Hunt Group. The system supports up to seven Hunt Groups; however, Hunt Group 7 is used exclusively for the voice messaging system. Related Features for Hunt Groups 1–6 For instruct...

Valid Entries 1 = Assigned to group2 = Not Assigned to group ✔ Programming To assign extensions to a Hunt Group: 1. 2. 3. 4. 5. 6. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 5 ] [ 0 ] [ 5 ]. At the Group: prompt, enter a group number (1–7). For example, to select gro...

Joining Calls Description Joining is adding yourself to a call in progress, the same way you do on a home telephone by picking up an extension. (This is different from conferencing, in which the originator “pulls you into” the call.) Up to three system extensions can join a call on an outside line (...

How to Join a Call System Phone A steady red light at a line button indicates a call is in progress at anotherextension. To join a call: Press the line button next to the steady red light and lift the handset, or Lift the handset and press [ Intercom ] [ 6 ] [ 8 ] and the two-digit line number. The ...

Last Number Redial (F05) Description This feature redials the last outside number dialed (maximum 20 digits per phone number). This feature is useful for immediately redialing a busy number. Related Features You can use Save Number Redial if you want to temporarily save the last number dialed. The d...

Line Access Restriction (#302) Description This System Programming procedure restricts an extension from receiving and/or making outside calls on specific lines. For example, you may want a secretary to answer calls on a manager’s line, but not to make any outgoing calls on the line; in this case yo...

Line Assignment (#301) Description This System Programming procedure assigns the outside lines that are availableat an extension. The default order of line assignment to the buttons on a system phone is from left to right, starting with the bottom row of line buttons. To put the lines in a different...

Valid Entries 1 = Assigned ✔ 2 = Not Assigned 3 = Select Button (then press a line button to assign the line to that button) Programming To assign lines to a specific extension: 1. 2. 3. 4. 5. 6. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 3 ] [ 0 ] [ 1 ]. The display...

Line Ringing Description This Telephone Programming procedure determines how each outside line assigned to an extension rings. A line can ring immediately, ring with a 20second delay, or not ring at all. Delayed Ring is useful for backup coverage onshared lines, such as for secretaries who cover eac...

Programming To change the way outside lines ring at an extension: 1. 2. 3. 4. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ]. Enter the number of the extension to be programmed for Line Ringing.The green lights next to the line buttons on the phone show t...

Standard Phone To make an announcement over the loudspeaker paging system: 1. Lift the handset.You hear intercom dial tone. 2. Dial [ 7 ] [ 0 ]. 3. Speak into the handset. Your voice is heard through the loudspeaker system. For touch-tone phones only, if your paging system supports announcements to ...

Making Calls Description A user can make a call by dialing an outside phone number or an extension number. There are also several ways to “speed dial” a number—see “Related Features” below. Related Features ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ You can store an outside number, an intercom number, or a feature code on...

Considerations ■ ■ The following instructions assume that system phones are set (using Automatic Line Selection) to automatically select outside lines first, andstandard phones are set to select intercom first. This means that when a user with a system phone lifts the handset, the user hears outside...

To make an outside call on a specific line: 1 . Lift the handset.You hear intercom dial tone. 2 . Dial [ 8 ] plus the two-digit line number. 2 . Dial the phone number. How to Make an Intercom Call An intercom call, or inside call, is a call between two extensions without using an outside line. There...

Manual Signaling (F13XX or F13*XX) Description This feature lets you program a button that you can use to signal a co-worker’sextension with a beep. It is typically used by a receptionist to alert a user when the user is busy on another call. In addition to beeping, you can use a Manual Signaling bu...

Programming To program a Manual Signaling button: 1. 2. 3. 4. 5. Press [ Feature ] [ 1 ] [ 3 ]. 6 . Using ■ ■ ■ Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ]. Enter the number of the extension to be programmed with this feature. Press a programmable butt...

Message Light Off (F10XX) Description This feature turns off the message light at a specified extension (where XX is an extension number from 10–57). Related Features For instructions on turning on the message light, see Message Light On. Considerations ■ ■ ■ ■ ■ This feature turns off the message l...

Using System Phone To turn off the message light: 1 . Press the programmed button or press [ Feature ] [ 1 ] [ 0 ]. If you programmed the destination extension number on the button, themessage light for the destination extension goes off. Skip Step 2. 2 . If no extension number was programmed on the...

Message Light On (F09XX) Description This feature turns on the message light at a specified extension (where XX is anextension number from 10–57). Related Features For instructions on turning off the message light, see Message Light Off. Considerations ■ ■ ■ ■ ■ This feature turns on the message lig...

Using System Phone To turn on the message light: 1. Press the programmed button or press [ Feature ] [ 0 ] [ 9 ]. If you programmed the destination extension number on the button, the message light for the destination extension goes on. Skip Step 2. 2. If no extension number was programmed on the bu...

Music On Hold (#602) Description This System Programming procedure activates or deactivates the MUSIC ON HOLD jack on the primary processor module. To provide recorded music or messages to callers on hold, the jack must be active and an audio source must be connected to the jack. Related Features ■ ...

Valid Entries 1 = Active ✔ 2 = Not Active Programming To change the setting of the MUSIC ON HOLD jack: 1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 6 ] [ 0 ] [ 2 ]. 2. To activate or deactivate the MUSIC ON HOLD jack, press [ Next Data ] until the appropriate value ...

Programming To program a Night Service button at extension 10: 1. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 5 ] [ 0 ] [ 3 ]. 2. At this point: ■ ■ ■ ■ ■ ■ ■ If you want to assign Night Service to the first available button on thesystem phone, press [ Next Data ] unt...

Night Service Group Extensions (#504) Description This System Programming procedure assigns extensions to the Night Service Group. When Night Service is on and a call comes in, all extensions in the NightService Group ring immediately, regardless of normal Line Ringing settings. Related Features You...

Number of Lines (#104) Description This System Programming procedure determines the number of outside linesthat are automatically assigned to all system extensions. (This number does not have to match the actual number of lines connected at the control unit.) This feature should be used only for ini...

Outgoing Call Restriction (#401) Description This System Programming procedure identifies the types of outgoing calls that can be made on all lines at an extension. See “Dialing Restrictions andPermissions” in Chapter 2 for a summary of calling restrictions. Related Features You can program a button...

Programming To identify the types of outgoing calls that can be made on all lines at anextension: 1 . Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 4 ] [ 0 ] [ 1 ]. 2. At the Extension: prompt, enter the number of the extension to be programmed. For example, to select e...

Outgoing Call Restriction Button (#114) Description ■ ■ ■ ■ ■ ■ This System Programming procedure identifies a button on the system phone at extension 10 to be used to change the current Outgoing Call Restriction settingfor a specific extension. This button is useful for quickly changing anextension...

Programming To program an Outgoing Call Restriction button at extension 10: 1 . Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 1 ] [ 1 ] [ 4 ]. 2 . At this point: If you want to assign Outgoing Call Restriction to the first availablebutton on the system phone, press [ Ne...

Outside Conference Denial (#109) Description This System Programming procedure determines whether users can includemore than one outside party in a conference call. Related Features ■ ■ ■ ■ For instructions on making conference calls, see Conference Calls. Use Conference Drop to drop the last outsid...

Personal Speed Dial Numbers Description This Telephone Programming procedure lets you store up to 20 frequentlydialed numbers for each extension. Personal Speed Dial numbers can bedialed quickly by pressing [ Feature ] (or [ # ] at intercom dial tone on a standard phone) and the two-digit code from ...

Programming To program Personal Speed Dial numbers: ■ ■ ■ Using 1. 2. 3. 4. 5. 6. Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ Central Tel Program ]. Dial the number of the extension to be programmed with this feature. Assign a two-digit code to the number by pressing [ Feat...

Pickup Group Extensions (#501) Description This System Programming procedure lets you assign extensions to a PickupGroup. When a call rings at an extension in a Pickup Group, a user at any otherextension in the system can answer the ringing line by dialing the Pickup Groupcode. The Pickup Group feat...

Using To access a PBX, central office, or Centrex feature (such as Call Waiting) whileactive on an outside line: System Phone 1. Press the programmed button or press [ Feature ] [ 0 ] [ 3 ]. 2 . Enter the access code for the feature (if required). 3. To return to your original call, press the progra...

Recall Timer Duration (#107) Description This System Programing procedure lets you change the length of the timedsignal, or switchhook flash, generated by the system Recall feature (as well asby the Recall option used in Auto Dial and Speed Dial numbers). Recall sendsthis timed signal over the phone...

Rotary Dialing Timeout (#108) Description This System Programming procedure changes the length of the Rotary DialingTimeout. You may need to change the length of the timeout if you have any rotary lines and are having trouble calling out on standard touch-tone phones.For example, if users dial slowl...

Save Number Redial (F04) Description This feature saves the last outside number dialed from an extension with asystem phone into temporary memory. Users can use this feature to save anumber before they hang up on a busy or non-answering call. Once saved, thenumber can be redialed again at any time. ...

SMDR Record Type (#608) Description This System Programming procedure allows you to specify whether all calls oroutgoing calls only are to be included on call reports. Call reporting (often referred to as Station Message Detail Recording or SMDR) provides detailedtracking of telephone usage in a pri...

SMDR Top Of Page (#609) Description This System Programming procedure notifies the system that the printer has been aligned to the top of a new page. Use this feature after inserting paper orclearing a jam. When this feature is used, the system prints a new call reportheader. Related Features You ca...

Special Dialing Functions Description This feature lets you add Special characters for System Speed Dial numbers, Personal Speed Dial numbers, and Auto Dial numbers, as follows: Function Button Display Description Pause [ Hold ] P Inserts a 1.5-second pause in the dialingsequence to wait for a respo...

Stop. Your local bank-by-phone service requires that you enter a password before the account number. To program a Personal Speed Dial number or an Auto Dial button to call the bank at 555-7898, include a stop for manually entering the password, and continue with the account number (679 88), enter [ ...

System Date (#101) Description This System Programming procedure sets the month, day, and year. The system displays only the month and day on display phones when the phone isidle; the month, day, and year print on SMDR call reports. Considerations Include leading zeros for single-digit months or day...

System Day (#102) Description This System Programming procedure sets the day of the week that appears on system display phones. Valid Entries 1 = Sunday ✔ 2 = Monday3 = Tuesday4 = Wednesday5 = Thursday6 = Friday7 = Saturday Programming To change the System Day: 1. Press [ Feature ] [ 0 ] [ 0 ] [ Sys...

System Password (#403) Description This System Programming procedure defines a four-digit password that users can enter from system phones other than the MLC-6. The password has twopossible functions: To turn Night Service on and off (if Night Service is programmed). To override dialing restrictions...

System Reset—Programming Saved(#728) Description This System Programming procedure resets the system while retaining thecurrently programmed settings. Reset the system only when it fails to functioncorrectly after a power failure or down period. Considerations ■ ■ ■ ■ ■ Using This procedure is skipp...

System Speed Dial Numbers Description This feature lets you program a list of up to 60 frequently dialed numbers for the system. Anyone on the system can then dial a System Speed Dial number by pressing [ Feature ] (or [ # ] at intercom dial tone on a standard phone) and the two-digit code from 20 t...

Valid Entries Any phone number—up to 20 characters consisting of the digits 0–9, [ ✳ ], [ # ], and special dialing functions that you can access by pressing [ Hold ] (Pause), [ Mic ] (Stop), [ Spkr ] (Recall), and [ Transfer ] (Touch-Tone Enable)—assigned to codes 20 through 79 No number assigned to...

Using System Phone You can lift the handset or press [ Spkr ] before dialing: 1 . If you want to call on a specific line, press the line button (or press [ Intercom ] [ 8 ] and the two-digit line number.) 2 . Press [ Feature ]. 3 . Dial the two-digit System Speed Dial code (20–79).If you did not spe...

System Time (#103) Description This System Programming procedure sets the time that appears on systemdisplay phones. Considerations ■ ■ Enter the time in 24-hour notation. In this scheme, the hours of the day are0000 (12 midnight) to 2359 (11:59 p.m.). Since each time must have fourdigits, use leadi...

Toll Call Prefix (#402) Description This System Programming procedure indicates whether users must dial a 0 or 1 before the area code to make a long-distance call, or just the area code and number. This feature should be set to reflect the dialing patterns of your local telephone company. Related Fe...

Touch-Tone Enable (F08) Description This feature lets a system phone user send touch-tone signals on an outside call over a rotary line. For example, a user may need to dial touch-tone digits whileon a call to a bank-by-phone service. Related Procedures You must use Dial Mode (#201) to identify rota...

Transferring Calls Description This section explains how to transfer calls using the [ Transfer ] button on a system phone or the switchhook on a standard phone. Transferring a call lets users “pass” a call from one extension to another. Users can transfer both outside calls and intercom calls to ot...

On a system phone, a transferred call rings with an intercom ring (ring BEEP) until the originator hangs up, then it changes to a transfer ring (ringBEEP BEEP). On a standard phone, a transferred call rings with an intercomring (ring ring) until the originator hangs up, then it changes to a transfer...

Transfer Return Rings (#105) Description This System Programming procedure, which applies to all system extensions, defines the number of times a transferred call rings before it goes to the transferreturn extension. Related Features ■ ■ ■ ■ ■ If you program Hunt Group Extensions (#505), make sure t...

Using From a system phone, press the programmed button to turn VMS Cover on;press it again to turn it off. Use the button like a switch—when the light is on, VMS Cover is on and your unanswered transferred and intercom calls receive coverage after three rings. 5-152 VMS Cover (F15)

VMS Hunt Delay (#506) Description This System Programming procedure determines when outside calls should be answered by the Automated Attendant Service of the voice messaging system. You can set the system for either immediate call handling (after the second ring) or delayed call handling (after the...

VMS Hunt Schedule (#507) Description This System Programming procedure determines whether the outside linesassigned to Hunt Group 7 hunt through the VMS Hunt Group all the time, onlyduring Day operation (Night Service is off), or only during Night operation (NightService is on). This feature affects...

Voice Interrupt On Busy (#312) Description This System Programming procedure identifies extensions that can receive voice interrupt on busy calls. A voice interrupt on busy call is a special intercom call that lets a user (the originator) interrupt and speak to another user (the recipient) who is bu...

Voice Interrupt On Busy Talk-Back (F18) Description This feature lets you program a button that is used to respond to a voiceinterrupt on busy call while you are active on another call. Related Procedures You must use Voice Interrupt On Busy (#312) to identify extensions that canreceive an intercom ...

Wake Up Service Button (#115) Description This System Programming procedure identifies a button on the system phone at extension 10 to be used for scheduling wake up (or reminder) calls for system extensions. When a wake up call is scheduled for an extension, the system makes an intercom call to the...

Programming To program a Wake Up Service button at extension 10: 1 . Press [ Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] [ # ] [ 1 ] [ 1 ] [ 5 ]. 2 . At this point: ■ ■ ■ If you want to assign Wake Up Service to the first available button onthe system phone, press [ Next Data ] until...

Troubleshooting 6 Contents When You Need Help Power Failure Operation Problems with System Phones System Phone Does Not Ring System Phone Display Does Not Work Phone Display Does Not Show Caller ID Name/Number Some Caller ID Information Does Not Display System Phone Does Not Work Problems with Stand...

Contents System Problems 6-11 ■ ■ ■ ■ ■ ■ Call on Hold Hangs Up, but Line Does Not Disconnect 6-11 Calls on Hold Are Disconnected 6-11 All Phones Dead: No Dial Tone or Lights 6-11 Multiple Phones Dead: No Dial Tone or Lights 6-12 Poor Transmission Quality on Modem 6-12 Other Problems with System 6-1...

Troubleshooting 6 When You Need Help If you have a problem with your system, you may be able to solve it by followingthe appropriate troubleshooting procedures described in this chapter. If not,you can call for help: in the continental U.S., call the Helpline at 1 800628-2888; outside the continenta...

The following sections describe various difficulties that might occur, possible causes for the difficulty, and procedures you can follow to try to solve theproblem. Programming procedure names are shown in boldface type; for moreinformation on a specific procedure, refer to the procedure name in Cha...

System Phone Does Not Work Possible Cause 1: Phone needs to be reset. What to do: Unplug the cord from the base of the problem phone and (with the handsethung up) plug the cord in again. If the phone works properly, the problem is solved. If the problem remains, go to Possible Cause 2. Possible Caus...

Possible Cause 2: The standard phone’s message waiting light is not compatible with thesystem. What to do: See “Standard Telephones” in Chapter 1 for a list of supported standardphones with message waiting lights and check with your local AT&T Authorized Dealer tofind out if there are others. ■ ...

Possible Cause 4: Wrong bridging adapter is used in combination extension. What to do: First, unplug the bridging adapter from the wall jack. Then, unplug the phonefrom the adapter and plug the phone directly into the wall jack. If the phone works, there is a problem with the bridging adapter. Repla...

Possible Cause 4: Local phone company is not accurately receiving the dialing signals. What to do: Isolate the problem. Use the telephone to make calls on different lines. Then,make calls on different phones using the same line. If you cannot make calls from one phone on all lines, follow the proced...

Possible Cause 2: An auxiliary device answers when it should not (could occur with a faxmachine, voice messaging system, answering machine, or modem). ■ ■ ■ ■ ■ ■ What to do: Be sure the device is set to answer correctly. If the device answers before itshould, adjust it to answer on a later ring. If...

Using the Recall Feature Disconnects Call This problem applies when the system is installed behind a PBX or Centrex system or withthe local phone company’s “Call Waiting” feature. Possible Cause: Recall Timer Duration setting is too long. What to do: Decrease the Recall Timer Duration (#107) by 100 ...

System Problems Call on Hold Hangs Up,but Line Does Not Disconnect ■ ■ ■ ■ ■ ■ ■ ■ Possible Cause 1: Hold Disconnect Time setting is too long. What to do: Change Hold Disconnect Time (#203) from Long to Short. If abandoned calls on hold are disconnected, the problem is solved. If abandoned calls on ...

Possible Cause 2: The power outlet may be faulty. What to do: Test the outlet by plugging in an appliance, like a lamp or radio. If the appliance does not work, the outlet is faulty. If possible, plug the control unitinto a different outlet. Then check the fuse box or call an electrician. If the app...

Specifications A Capacities System 206 Module Extension Jack 24 outside lines via line jacks on ■ 2 outside lines ■ Maximum 2 devices per extension four 206 plus four 400 modules ■ 6 extensions jack, total REN on jack not to 48 extensions via extension jacks exceed 2.0* (System phone REN on eight 20...

Maintenance, Repair and Ordering Information B Maintenance Your system is designed to provide trouble-free performance without anyspecial maintenance procedures. To reduce the risk of accidental damage: ■ ■ ■ ■ Keep the system modules in an area free of dust, smoke, and moisture, and do not block th...

In-Warranty Repairs If you purchased or leased your system directly from AT&T, AT&T will repair itfree of charge during the one-year warranty period. Simply call the Helpline andask for service. Business-Day service is standard during the warranty period for both the controlunit and system p...

If you purchased your system directly from AT&T, AT&T will perform warrantyrepair in accordance with the terms and conditions of the specific type of AT&Tmaintenance coverage you selected. A written explanation of AT&T’s types ofmaintenance coverage may be obtained from AT&T by c...

Product Ordering Information Reference Materials In addition to this guide, the following materials are available (the order numbersare in parentheses): ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ System Planner (518-455-319) provides the forms needed to plan andrecord how your system and telephones are to be programmed....

Hardware Components Ordering additional telephones and modules, accessories, and replacementparts for your system is convenient. Table B-1 (on the next page) shows whereyou can buy system components in the United States. To take full advantage of your system, the sources shown below can alsoprovide ...

FCC Information C Federal Communications Commission (FCC) Interference Information This equipment has been tested and found to comply with the limits for a ClassA digital device, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference...

FCC Notification and Repair Information This equipment is registered with the FCC in accordance with Part 68 of its ■ ■ ■ ■ ■ rules. In compliance with those rules, you are advised of the following: Means of Connection: Connection to the telephone network shall bethrough a standard network interface...

DOC Notification and Repair Information The Canadian Department of Communications (DOC) label identifies certifiedequipment. This certification means that the equipment meets certaintelecommunications network protective, operational, and safety requirements.The DOC does not guarantee the equipment w...

Renseignements sur la notification du ministére des Communications du Canada et laréparation L’étiquette du ministére des Communications du Canada identifie le matérielhomologué. Cette étiquette certifie que le matériel est conforme à certainesnormes de protection, d’exploitation et de sécurité des ...

Speed Dial Form D Speed Dial Form This appendix contains a Speed Dial Form to be photocopied and handed outto system users. It provides space on which to write System and PersonalSpeed Dial numbers. For instructions on programming and using System andPersonal Speed Dial numbers, see Chapter 5. We su...

PARTNER ® II Communications System AT&T To Dial ● On a system phone, press [ Feature ] + Code ● On a standard phone, press [ # ] + Code while receiving intercom dial tone. System Speed Dial Numbers Code Name/Company ✶ Telephone Number Code Name/Company ✶ Telephone Number 2 0 Code Name/Company ✶ ...

Glossary A Account code A code of up to 16 digits that is associated with incoming or outgoing telephone calls. Entry of anaccount code may be optional or forced. If entered,an account code appears on the call record for acall. See also Call report and Forced Account Code Entry. ASA See Automatic Sy...

Index A AA Extensions (#607), 5-2Abbreviated Ringing (#305), 5-3Accessories, B-6Account Code Entry, 5-4 - 5-6Adding lines and extensions, 2-3, 2-5Allowed List Assignments (#408), 5-7Allowed Phone Number Lists (#407), 5-8 - 5-9Amplified handset, B-6Answering a call at your extension, 5-11ringing at a...

Centralized Telephone Programming Quick Reference Place the Programming Overlay on the dial pad of the system display phone at extension 10 or 11 TO ENTER PROGRAMMING MODE TO PROGRAM ANOTHER FEATURE TO ERASE A FEATURE OR AUTODIAL BUTTON PRESS [ Feature ] [ 0 ] [ 0 ] AT THE SAME EXTENSION PRESS the p...

System Programming Quick Reference Place the Programming Overlay on the dial pad of the system display phone at extension 10 or 11 TO START SYSTEM PROGRAMMING TO END SYSTEM PROGRAMING TO CYCLE THROUGH SYSTEM TO CYCLE THROUGH AVAILABLE SETTINGS PRESS [ Feature ] [ 0 ] [ 0 ] PRESS [ Feature ] [ 0 ] [ ...

System Speed Dial Numbers (p. 5-140) SYSTEM RESET – PROGRAMMING SAVED (p. 5-139) To program a number: To remove a number: IMPORTANT: Using this procedure PRESS [ Feature ] [ 0 ] [ 0 ] to enter programming mode PRESS [ Feature ] [ 0 ] [ 0 ] to enter programming disconnects any active calls but retain...