Page 2 - Trademark Information:; 01 Explorer Boulevard
Trademark Information: OpenView is a registered trademark of Hewlett-Packard Company.SunNet Manager is a registered trademark of Sun Microsystems, Inc.Netview is a registered trademark of IBM.IQ View is a trademark of ADTRAN, Inc. This product includes software developed by the University of Califor...
Page 3 - ABOUT THIS MANUAL
ABOUT THIS MANUAL This manual is arranged so you can quickly and easily find theinformation you need. The following is an overview of thecontents of this manual: • Chapter 1, Introduction, familiarizes you with frame relay networks and IQ Probe highlights. • Chapter 2, Installation, describes the IQ...
Page 4 - Notes provide additional useful information.; IMPORTANT SAFETY INSTRUCTIONS
Notes provide additional useful information. Cautions signify information that could prevent service interruption. Warnings provide information that could prevent damage to theequipment or endangerment to human life. IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS When using your telephone equ...
Page 6 - CANADIAN EMISSIONS REQUIREMENTS
FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant toPart 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interferencewhen ...
Page 7 - CANADIAN EQUIPMENT LIMITATIONS
CANADIAN EQUIPMENT LIMITATIONS Notice: The Canadian Industry and Science Canada label identifies certifiedequipment. This certification means that the equipment meets certain telecom-munications network protective, operational, and safety requirements. TheDepartment does not guarantee the equipment ...
Page 8 - Siemens EWSD
ISDN Service Ordering Information for the ADTRAN IQ Probe With ISDN DialBackup For ADTRAN IQ Probe ISDN dial backup applications, the following guide can beused as an aid in ordering basic ISDN service from your local telephone company.The ADTRAN IQ Probe ISDN includes NT1 and Terminal adapter funct...
Page 13 - Chapter 6. DTE Port Configuration
Table of Contents 6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l i i i Chapter 6. DTE Port Configuration Physical Layer Options (PHYS LYR OPTS) ............................................................... 44 Interface Type ..................................................................
Page 15 - Chapter 9. System Configuration
Table of Contents 6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l v SPID 1/2 ........................................................................................................... 62LDN 1/2 ..................................................................................................
Page 19 - Chapter 1; PRODUCT OVERVIEW; The following are features of the IQ Probe:
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 1 Chapter 1. Introduction Chapter 1 Introduction PRODUCT OVERVIEW The ADTRAN IQ Probe provides the visibility and controlneeded for both the physical and logical connections made inframe relay networks. The IQ Probe provides logical layermoni...
Page 20 - UNDERSTANDING FRAME RELAY
2 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 1. Introduction information rates (CIRs), and excess burst rates on each PVC • True non-intrusive, in-band transmission of statistics• Embedded SNMP and TELNET through the DTE, DCE, or SLIP/PPP port • Embedded SNMP and TELNET access...
Page 21 - SNMP MANAGEMENT; Network Manager
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 3 Chapter 1. Introduction This header information contains a virtual circuit address knownas a DLCI (data link connection identifier). The header informa-tion also contains bits used for network congestion control. Frame relay virtual circuit...
Page 22 - Agent; TELNET
4 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 1. Introduction Agent Control program that resides in each connected network device.This program responds to queries and commands from thenetwork manager and returns requested information or invokesconfiguration changes initiated by...
Page 23 - ESP CARD OPTIONS
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 5 Chapter 1. Introduction ESP CARD OPTIONS 4-Wire Switched 56 DBU Card This dial-up 4-wire SW56 DBU card allows you to pay for dataconnection only for the time the unit is active. The regionaloperating companies provide the 4-wire local loop ...
Page 24 - WARRANTY AND CUSTOMER SERVICE
6 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 1. Introduction WARRANTY AND CUSTOMER SERVICE ADTRAN will replace or repair this product within five yearsfrom the date of shipment if it does not meet its publishedspecifications or fails while in service. For detailed warranty,rep...
Page 25 - Chapter 2; Receipt Inspection; ADTRAN Shipments Include; • Power cord
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 7 Chapter 2. Installation Chapter 2 Installation UNPACK, INSPECT, POWER UP Receipt Inspection Carefully inspect the IQ Probe for any shipping damage. Ifdamage is suspected, file a claim immediately with the carrierand contact ADTRAN Customer ...
Page 26 - Customer Provides; Power Up
8 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 2. Installation The ADTRAN IQ Probe MIB is available from ADTRAN in thesupport section of the ADTRAN Web page at www.adtran.com. The following items are included in ADTRAN shipments of ESPDBU cards: • ESP DBU card• An 8-position mod...
Page 27 - REAR PANEL
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 9 Chapter 2. Installation REAR PANEL Connectors for the IQ Probe are located on the rear panel. TheDTE and DCE connectors provide DTE DB-25 interfaces. Theseconnectors can be cabled to V.35 or X.21 interfaces (using op-tional ADTRAN adapter c...
Page 28 - LAN; tem; IQ Probe Rear View
1 0 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 2. Installation VT 100 Terminal or device running SLIP or async PPP protocol Frame Relay Router or FRAD DSU/CSU DCE DTE DBU INTERFACE 90 - 240 VAC 50 / 60HZ LAN 10 BASE-T CONTROL ON OFF DBU TELCO V.34, ISDN, 4-Wire Switched 56 DBU...
Page 29 - DBU Interface Card Slot; ) for the installation of dial backup and DCE cards. To; DCE Interface
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 1 1 Chapter 2. Installation DBU Interface Card Slot The IQ Probe rear panel has one card slot (labeled DBU INTER-FACE ) for the installation of dial backup and DCE cards. To insert cards, perform the following procedure: 1. Remove power from ...
Page 30 - LAN 10baseT Interface
1 2 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 2. Installation To prevent possible radio frequency interference emissions, a shieldedcable is required. LAN 10baseT Interface This port is an 8-pin modular connector that provides a 10baseTethernet local area network (LAN) interf...
Page 31 - Chapter 3; FRONT PANEL; LCD Window; Displays menu items and messages in 2 lines by 16 characters.; Enter
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 1 3 Chapter 3. Operation Chapter 3 Operation FRONT PANEL The IQ Probe faceplate is shown in Figure 3-1. Descriptions ofeach part of the front panel follow. LCD Window Displays menu items and messages in 2 lines by 16 characters. Enter Selects...
Page 32 - Quick Key
1 4 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 3. Operation Quick Key Pressing the Quick key returns the front panel to the Mainmenu. Numeric Keypad The numeric keypad contains the numbers 0 through 9 andalpha characters A through F, which are used to activate menuitems and en...
Page 33 - page holder for foldout Figure 3-1
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 1 5 Chapter 3. Operation page holder for foldout Figure 3-1
Page 34 - page holder for back of foldout Figure 3-1
1 6 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 3. Operation page holder for back of foldout Figure 3-1
Page 35 - LED Descriptions; Reflects the status of the RS pin of the DTE/DCE interface.; TR: Data Terminal Ready
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 1 7 Chapter 3. Operation LED Descriptions The IQ Probe has seven LED indicators: RS, CS, TD, RD, CD,TR, and ALM. These LEDs are identified as follows: RS: Request to Send Reflects the status of the RS pin of the DTE/DCE interface. CS: Clear t...
Page 36 - Front Panel Operation; Activate PHYS LYR OPTS by using the arrow keys or by; Choose FORCED ON by using the arrow keys or by press-; Example of Basic Front Panel Menu Navigation
1 8 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 3. Operation Front Panel Operation To choose a menu item, press the corresponding number oralpha character on the keypad. Press Shift to activate menuitems with alpha selections. Scrolling to the selection by press-ing the up and ...
Page 37 - VT 100 Terminal Connection and Operation; Set the IQ Probe baud rate to match the terminal through the; Open the connection and press Enter repeatedly until the; Select Local Login to configure the IQ Probe unit connected; Enter the password. The factory default password is adtran.; Make selections by entering the number corresponding to
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 1 9 Chapter 3. Operation VT 100 Terminal Connection and Operation To control the IQ Probe using a VT 100 terminal, follow thisprocedure: 1. Set the IQ Probe baud rate to match the terminal through the front panel (maximum rate is 38.4k). Sele...
Page 38 - Terminal Login Menu
2 0 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 3. Operation In the upper right-hand corner of the VT 100 screen, LOCAL orREMOTE is displayed, indicating which unit the current screenrepresents. See Figure 3-3. Figure 3-3 Terminal Login Menu
Page 39 - Terminal Main Menu; IQ PROBE MENU STRUCTURE
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 2 1 Chapter 3. Operation Figure 3-4 Terminal Main Menu IQ PROBE MENU STRUCTURE The opening menu is the access point to all other operations.The Main menu branches are Configuration, View Statistics, Test,Dial, and Logout. See Figure 3-4. Each...
Page 40 - Main Menu; Definitions for the branches of the Main menu follow:; Test; This parameter logs out of the system.
2 2 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 3. Operation Main Menu Definitions for the branches of the Main menu follow: Configuration (CONFIG) Configuration is used to select DTE, DCE, dial backup, andsystem operating parameters. For more information on configu-ration opti...
Page 41 - IQ Probe Front Panel
I Q P r o b e U s e r M a n u a l 1 5 Chapter 3. Operation Figure 3-1 IQ Probe Front Panel SHIFT * 7 D 4 A 1 8 0 E 5 B 2 QUICK IQ PROBE # 9 F 6 C 3 ENTER CANCEL NEXT PREV ADD DELETE Numeric Keypad Activates menu items and enters numerical information. TD LED Active when the DTE/DCE port transmits da...
Page 43 - Chapter 4; MANAGEMENT APPLICATIONS
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 2 3 Chapter 4. Applications Chapter 4 Applications This chapter provides examples of some common IQ Probemanagement options as well as an example of a dial backupapplication. The management application examples include VT 100 management, out-...
Page 44 - Local VT 100 Terminal Management; Frame; VT 100 Management Application Example; Minimum Configuration Requirements for VT 100 Management
2 4 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 4. Applications Local VT 100 Terminal Management Connect a VT 100 terminal to the IQ Probe CONTROL port.This interface provides full-screen configuration and all-inclu-sive statistics access. VT 100 management also allows for remo...
Page 45 - Control Port Mode; made through the IQ Probe's control port.
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 2 5 Chapter 4. Applications Control Port Mode Set the Control Port Mode for TERMINAL (which is the defaultsetting). This selection is found in the SYSTEM portion of theCONFIGURATION menu (SYSTEM -> CONTROL PORTOPTIONS -> CONTROL PORT MO...
Page 46 - Out-of-Band Management Application Example; Minimum Configuration Requirements for Out-of-Band Management; Enter the IQ Probe IP address.; Subnet Mask
2 6 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 4. Applications Router 10BaseT Ethernet SLIP/PPP Router NMS DSU IQ RD1 TD2 RD2 TDN RDN TD1 ALM /TST 1 A C B 4 D F E SHIFT DELETE QUICK NEXT PREV ADD 7 2 5 # 3 6 9 8 0 DSU IQ RD1 TD2 RD2 TDN RDN TD1 ALM /TST 1 A C B 4 D F E SHIFT D...
Page 47 - The next five settings are applicable for SNMP access only:; Read Community; Set the Write Community name to match the NMS settings.; Trap Manager DLCI
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 2 7 Chapter 4. Applications Gateway IP Address (if required) Enter the Gateway node IP address. This address is applicableonly if the IQ Probe and the network manager are connectedthrough a Gateway node. This address is available from thenetw...
Page 48 - Local PVC Management
2 8 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 4. Applications All PVC-based in-band management traffic must be noncompressed IPand use RFC 1490 encapsulation. Local PVC Management Local PVC management refers to a PVC created between the IQProbe and the frame relay router on t...
Page 49 - Local PVC Management Application; IP Address; Management DLCI; Set the Read Community name to match the NMS settings.
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 2 9 Chapter 4. Applications NMS Router Router IQ Probe IQ Probe DSU IQ RD1 TD2 RD2 TDN RDN TD1 ALM /TST 1 A C B 4 D F E SHIFT DELETE QUICK NEXT PREV ADD 7 2 5 # 3 6 9 8 0 DSU IQ RD1 TD2 RD2 TDN RDN TD1 ALM /TST 1 A C B 4 D F E SHIFT DELETE QU...
Page 50 - Write Community
3 0 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 4. Applications Write Community Set the Write Community name to match the NMS settings. Trap Manager DLCI Identify the virtual circuit used for all traps generated by the IQProbe. This selection is found under TRAP MGR OPTIONS int...
Page 51 - Shared PVC Management Application; Management DLCI 1 and/or DLCI 2
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 3 1 Chapter 4. Applications Since the unit is set up for shared PVC management, all managementtraffic will be intercepted prior to reaching the remote router. NMS Router Router IQ Probe IQ Probe DSU IQ RD1 TD2 RD2 TDN RDN TD1 ALM /TST 1 A C B...
Page 53 - Dedicated PVC Management Application; DIAL BACKUP APPLICATION
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 3 3 Chapter 4. Applications traffic, and it also acts as a fire-wall that restricts managementdata to the IQ Probe. Dedicated PVC management is also idealwhen the user wants to guarantee access to a remote IQ Proberegardless of the state of t...
Page 55 - Dial Backup Application
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 3 5 Chapter 4. Applications See Figure 4-6 for an example of a dial backup application.Tables 4-A and 4-B provide example setups for the DBU Options(CONFIG ->DIAL BACKUP) and the PVC Configuration Table(CONFIG ->DCE PORT ->PVC CONFIG...
Page 56 - Example Settings for Dial Backup Options
3 6 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 4. Applications Table 4-A Example Settings for Dial Backup Options AUTO DBU Enable WITH CARRIER DETECT LOSS Disable WITH NO LMI Enable FAIL TIMER 10 seconds RESTORE TIMER 1 minute REDIAL COUNTER 5 WAIT TO REDIAL 15 seconds PHONE N...
Page 57 - Chapter 5; LOCAL AND REMOTE CONFIGURATION; The terminal configuration menu is shown in Figure 5-1.
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 3 7 Chapter 5. Configuration Overview Chapter 5 Configuration Overview LOCAL AND REMOTE CONFIGURATION The IQ Probe can be configured locally, or communications canbe established so that a local IQ Probe can configure a remote IQProbe using a ...
Page 58 - Terminal Configuration Menu
3 8 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 5. Configuration Overview Configuration menu trees are shown in Figures 5-2 (for theterminal) and 5-3 (for the front panel interface). Figure 5-1 Terminal Configuration Menu
Page 63 - Terminal Configuration Menu Tree
I Q P r o b e U s e r M a n u a l 3 9 Chapter 5. Configuration Overview Figure 5-2 Terminal Configuration Menu Tree le if an ESP DBU card is installed. 1 X.21 1 INTERFACE TYPE 2 V.353 EIA-5304 EIA-232 2 FLOW CONTROL 1 NONE2 HARDWARE 1 FORCED ON 3 FECN/BECN 3 CTS OPTION 2 FOLLOW RTS 4 DSR OPTION 1 FO...
Page 65 - Front Panel Configuration Menu Tree
I Q P r o b e U s e r M a n u a l 4 1 Chapter 5. Configuration Overview Figure 5-3 Front Panel Configuration Menu Tree e if an ESP DBU card is installed. X.21V.35 1 INTERFACE EIA-530EIA-232 2 FLOW CONTROL NONEHARDWARE 3 CTS OPTION FORCED ON FECN/BECN FOLLOW RTS 4 DSR OPTION FORCED ON 5 CD OPTION NOR...
Page 67 - Chapter 6; Terminal DTE Port Configuration Menu
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 4 3 Chapter 6. DTE Port Configuration Chapter 6 DTE Port Configuration Configure the physical layer and frame relay protocol options forthe DTE port located on the rear of the IQ Probe by selectingDTE PORT from the Configuration menu. Figure ...
Page 68 - DTE Port Menu Tree; Interface Type
4 4 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 6. DTE Port Configuration In this chapter, the terminal selections are listed first followed by theFront Panel selections in parenthesis (if the names differ). 1 X.212 V.35 1 INTERFACE TYPE 3 EIA-530 4 EIA-232 1 NONE 2 FLOW CONTRO...
Page 69 - Set the CTS lead to FORCED ON or FOLLOW RTS.
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 4 5 Chapter 6. DTE Port Configuration None No flow control is used and the IQ Probe drops frames duringsevere congestion while in DBU operation. Hardware The IQ Probe varies the DTE TC clock as necessary to relievecongestion during DBU operat...
Page 70 - Forced On; The CD lead is always on.; Normal; Clock for DTE's transmit data normal phase.; Inverted
4 6 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 6. DTE Port Configuration Forced On The CD lead is always on. Normal The CD lead is off when the IQ Probe does not receive CD fromthe DSU/CSU on the DCE port. TC Clock Option (TC CLOCK OPT) Normal Clock for DTE's transmit data nor...
Page 71 - Guidelines for Configuring Management DLCI
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 4 7 Chapter 6. DTE Port Configuration For example:If N392=3 and N393=4, then if three errors occur within any fourevents, the interface is determined inactive. The status of the connection can be viewed in the Status menuunder DTE Port Signal...
Page 73 - Chapter 7; DCE PORT
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 4 9 Chapter 7. Configuring the DCE Port Chapter 7 Configuring the DCE Port DCE PORT Access the DCE port menus by selecting DCE PORT from theConfiguration menu. Full menu trees for the DCE Configurationselections are shown in Figures 5-2 (Term...
Page 74 - Terminal DCE Port Configuration Menu
5 0 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 7. Configuring the DCE Port Figure 7-1 Terminal DCE Port Configuration Menu Physical Layer Options (PHYS LYR OPTS) The following sections describe the physical layer optionsavailable for the DCE port: Interface Type Select the DCE...
Page 75 - Terminal DCE Port Frame Relay Options Menu
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 5 1 Chapter 7. Configuring the DCE Port Frame Relay Options (FR OPTS) The terminal screen in Figure 7-2 appears when Frame RelayOptions is selected from the DCE Port Configuration Menu. Figure 7-2 Terminal DCE Port Frame Relay Options Menu Si...
Page 76 - Management DLCI 1 and 2 Mode (DLCI 1 and 2 MODE)
5 2 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 7. Configuring the DCE Port N391 Determine how many link integrity polls occur in between fullstatus polls. N392 and N393 These parameters define the error threshold for the UNI formedby the IQ Probe DCE port and the frame relay s...
Page 77 - , and Delete keys are used. See the chapter Operation for more; DLCI
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 5 3 Chapter 7. Configuring the DCE Port Maximum PVC Count (MAX PVC COUNT) Sets the maximum number of PVCs that the IQ Probe willmonitor for statistical information. This value determines theamount of history intervals available for storage. T...
Page 78 - Edit the next entry in the PVC Options table.
5 4 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 7. Configuring the DCE Port Only PVCs that are used in DBU should have the DBU DLCI set to anon-zero value. The range for the DBU DLCI field is from 16-1007. Therefore,you cannot manually enter 0 for the PVCs not used in DBU.When ...
Page 79 - Add a new entry to the PVC Options table.
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 5 5 Chapter 7. Configuring the DCE Port Add (ADD key on front panel) Add a new entry to the PVC Options table. Delete (DELETE key on front panel) Delete the current entry in the PVC Options table.
Page 81 - Chapter 8; DIAL BACKUP OPTIONS
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 5 7 Chapter 8. Configuring Dial Backup Options Chapter 8 Configuring Dial Backup Options DIAL BACKUP OPTIONS The Dial Backup Configuration menu (Figure 8-1) is availableonly when an optional ESP DBU card is installed in the IQ Probe.Use this ...
Page 82 - Dial Backup Menu Tree
5 8 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 8. Configuring Dial Backup Options 1 AUTO DBU 1 DISABLE2 ENABLE 1 BEEPER OPTION 1 DISABLE 2 PASSWORD OPT 2 ENABLE 2 DBU OPTIONS 3 DBU PASSWORD4 DAILY LOCKOUT 1 DISABLE 5 LOCKOUT START 2 ENABLE 6 LOCKOUT END7 WEEKEND LOCK 1 DISABLE...
Page 83 - Auto DBU; Password Opt
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 5 9 Chapter 8. Configuring Dial Backup Options In this chapter, the terminal selections are listed first followed by theFront Panel selections in parenthesis (if the names differ). Auto DBU The AUTOMATIC DBU option specifies whether the unita...
Page 84 - Lockout End; DBU Criteria; With No LMI; DBU Timers; Redial Counter
6 0 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 8. Configuring Dial Backup Options Lockout End Enter the hour that the daily lockout ends and dial backup isreactivated (0 to 23). This setting only applies if the DAILYLOCKOUT parameter is enabled. Weekend Lock If enabled, no bac...
Page 85 - DBU Card Configuration Options; Modem Options; Select the dialing method for the dial backup service.; ISDN Options
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 6 1 Chapter 8. Configuring Dial Backup Options IQ Probe encounters a busy or reorder, it attempts to establishthe call the specified number of times. The factory defaultsetting is 5. Wait to Redial (REDIAL DELAY) This option works in conjunct...
Page 86 - DCE Options
6 2 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 8. Configuring Dial Backup Options B-Channel Bit Rate (B-CH BIT RATE) Select the channel bit rate for the ISDN service. Select 64k unlessyour service only provides 56k. Number of B-Channels (NUM B-CHANNELS) Select the number of B-...
Page 87 - Chapter 9; Change Password (not available on front panel)
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 6 3 Chapter 9. System Configuration Chapter 9 System Configuration Access System configuration selections by first choosing CON-FIGURATION from the Main menu. Then choose SYSTEM fromthe Configuration menu. Full menu trees for the System con-f...
Page 88 - port is attached to.
6 4 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 9. System Configuration Subnet Mask Enter the subnet mask assigned to the LAN that the LAN10baseT port is attached to. Figure 9-1 System Configuration Menu Gateway IP Addr (GW IP ADDRESS) Enter the Gateway IP address. The gateway ...
Page 89 - Trap Mgr Options
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 6 5 Chapter 9. System Configuration Changing this option causes a complete system configuration and unitreset. Read Community (RD COMMUNITY) Enter the authentication strings used for SNMP management.Match the IQ Probe to the SNMP manager for ...
Page 90 - Edit the next entry in the Trap Manager Options table.; System LEDs Reflect
6 6 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 9. System Configuration Next (NEXT key on front panel) Edit the next entry in the Trap Manager Options table. Previous (PREV key on front panel) Edit the previous entry in the Trap Manager Options table. Add (ADD key on front pane...
Page 91 - ENTERING LETTERS USING THE FRONT PANEL; Press the up arrow to scroll to the desired character.; Press the Enter key to complete the entry.
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 6 7 Chapter 9. System Configuration ENTERING LETTERS USING THE FRONT PANEL Configuring the Read/Write Community names requires theentry of letters rather than numbers. When configuring the unitusing the front panel, special steps must be take...
Page 93 - Statistics; VIEWING STATISTICAL INFORMATION (TERMINAL INTERFACE)
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 6 9 Chapter 10. Statistics Chapter 10 Statistics For descriptions of the terminal statistics menus, see the follow-ing section, Viewing Statistical Information (Terminal Interface). Forfront panel menu descriptions, see the section Viewing St...
Page 94 - View Statistics Menu; Terminal Statistics Display Options; View by Interval
7 0 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 10. Statistics Figure 10-1 View Statistics Menu Terminal Statistics Display Options DTE port, DCE port, DBU port, and DLCI statistics are given intwo formats: View by Interval and View by Day. View by Interval In this view, the fi...
Page 95 - View by Day
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 7 1 Chapter 10. Statistics To configure the interval time frame, go to the System Configu-ration menu under History Interval Size and select the time youwant the history interval to be set for (from 5 to 30 minutes, infive minute intervals). ...
Page 96 - Hot Keys; Press the + and - keys to scroll through statistics menu pages.
7 2 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 10. Statistics Hot Keys Once you have entered one of the statistics menus, hot keys aredisplayed across the bottom of the screen, allowing you toquickly access other menus or navigate within the current menu.These keys vary depend...
Page 97 - DTE Port Statistics; Leads On
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 7 3 Chapter 10. Statistics The following sections describe the information given on theDTE port, DCE port, DBU port, DLCI, and System Statisticsmenus. DTE Port Statistics Information given is for the DTE port since the last reset. SeeFigures ...
Page 98 - Interval Remaining
7 4 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 10. Statistics Figure 10-3 DTE Port Statistics (View by Day) Interval Remaining Number of seconds remaining in the current timed interval.This field is only shown in View by Interval menus. Signaling State Indicates if the frame r...
Page 99 - Time in seconds the signaling state is down.
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 7 5 Chapter 10. Statistics Local PVC Tx Bytes Total bytes transmitted by the DTE port across the localmanagement PVC. Signal Down Time Time in seconds the signaling state is down. Signal Error Number of signal frames received with PVC signali...
Page 100 - Number of frames received on an inactive DLCI.; DCE Port Statistics; Indicates if the signaling state is currently up or down.
7 6 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 10. Statistics Octet Align Number of frames received with a bit count that does not fall on8-bit boundaries. This transmission error is also reflected in theDiscard Frame field. Length Error Number of frames received with fewer th...
Page 101 - Number of frames received by the DCE port.
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 7 7 Chapter 10. Statistics Interval Remaining Number of seconds remaining in the current timed interval.This field is only shown in View by Interval menus. DBU State Current state of the DBU circuit. This field is only shown if anESP DBU card...
Page 102 - DCE Port Statistics with DBU Card Installed (View by Interval); Maximum Tx Throughput
7 8 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 10. Statistics Figure 10-4 DCE Port Statistics with DBU Card Installed (View by Interval) Maximum Tx Throughput Maximum throughput sample in the transmit direction for thegiven interval. This is displayed in kbps. Average Tx Throu...
Page 103 - Port UA Time; Time in seconds the signaling state has been down.; Signal Error; Number of T391 timeouts that have occurred.; Signal State Change; Number of changes in the signaling protocol state.
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 7 9 Chapter 10. Statistics Figure 10-5 DCE Port Statistics (View by Day) Port UA Time Time in seconds the DCE port is unavailable for data delivery.This means that the data link is down or in test, or that the framerelay signaling state is do...
Page 104 - Number of full status responses received on the DCE side.
8 0 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 10. Statistics Rx Full Status Number of full status responses received on the DCE side. Tx Full Status Number of full status polls transmitted by the IQ Probe. Rx LI Only Number of link integrity (LI) only responses received on th...
Page 105 - for more information.; DBU Port Statistics
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 8 1 Chapter 10. Statistics Length Error Number of frames received with fewer than 5 octets or greaterthan 4500 octets. This link violation is also reflected in theDiscard Frame field. EA Violation Number of frames received with an error in th...
Page 106 - Current state of the DBU circuit.
8 2 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 10. Statistics DBU State Current state of the DBU circuit. Interval Remaining Number of seconds remaining in the current timed interval.This field is only shown in View by Interval menus. Rx Frames Number of frames received by the...
Page 107 - Average Tx Throughput; Time in seconds that the DBU port was active.; Discard Frame; Number of frames discarded by the IQ Probe due to bad IP
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 8 3 Chapter 10. Statistics Average Tx Throughput Average throughput in the transmit direction for the giveninterval. This is displayed in kbps. Maximum Tx Utilization Maximum utilization sample in the transmit direction for thegiven interval....
Page 108 - Aborts
8 4 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 10. Statistics frames received on the dedicated management DLCI, transmis-sion errors, or link violations. Aborts Number of frames received without a closing flag. This trans-mission error is also reflected in the Discard Frame fi...
Page 109 - Length Error; Unrouteable; DLCI Statistics
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 8 5 Chapter 10. Statistics Length Error Number of frames received with fewer than 5 octets or greaterthan 4500 octets. This link violation is also reflected in theDiscard Frame field. Encapsulation Error Number of frames received on a dedicat...
Page 110 - DLCI Statistics for a Specific DLCI (View by Interval); DLCI Statistics for a Specific DLCI; Displays the current CIR utilization sample for this PVC.; Remaining; Number of seconds remaining in the current timed interval.; Rx Frames
8 6 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 10. Statistics Figure 10-8 DLCI Statistics for a Specific DLCI (View by Interval) DLCI Statistics for a Specific DLCI Throughput (Tx and Rx) Displays the current throughput sample for this PVC. This isdisplayed in kbps. Utilizatio...
Page 112 - Time in seconds that the PVC is in the inactive state.
8 8 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 10. Statistics Average Tx Utilization Average utilization sample in the transmit direction for the giveninterval. Utilization is displayed as a percentage of CIR. Time in DBU Time (in seconds) that the specified DLCI is in DBU mod...
Page 113 - Size of smallest frame received across the DLCI.
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 8 9 Chapter 10. Statistics Tx CR Number of frames transmitted from the DCE port over thespecified DLCI with the CR bit of the frame relay header en-abled. Lost Frames Number of frames lost across the PVC. This field is applicableonly if the D...
Page 114 - Average Tx Frame; Average size of frames transmitted across the DLCI.; Minimum Frame Delay; Number of changes in the PVC state.
9 0 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 10. Statistics Average Tx Frame Average size of frames transmitted across the DLCI. Minimum Frame Delay Minimum round trip delay of the DLCI. This field is applicableonly if the DCE port's PVC Delay Measurement option (accessedthr...
Page 115 - DLCI List; DLCI Statistics Summary for All Available DLCIs; System Statistics
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 9 1 Chapter 10. Statistics DLCI List This menu lists all available DLCIs and classifies them as active(A), inactive (I), or unknown (U). See Figure 10-9. A byte andframe break out of each DLCI is also provided including an in/out count and a ...
Page 116 - System Statistics Screen; VIEWING STATISTICAL INFORMATION (FRONT PANEL INTERFACE); Control Signal Status Screen
9 2 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 10. Statistics Figure 10-10 System Statistics Screen VIEWING STATISTICAL INFORMATION (FRONT PANEL INTERFACE) Select STATS from the Main menu. From this menu, choose toview DTE, DCE, DBU, DLCI, or System statistics or to reset thes...
Page 117 - RS; Signal State; Signal State Screen
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 9 3 Chapter 10. Statistics RS request to send TR data terminal ready CS clear to send CD carrier detect SR data set ready RS TR CS CD SR * * 1 Figure 10-11 Control Signal Status Screen Signal State Current signaling state of DTE port (up or d...
Page 118 - DCE Port Statistics Available on Front Panel
9 4 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 10. Statistics Signal Errors Total signal frames received with PVC signaling protocol viola-tions. Errored Frames Total errored frames received since last reset. CRC Errors Number of frames received with CRC violations. Abort Fram...
Page 119 - DBU Port Statistics Available on Front Panel
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 9 5 Chapter 10. Statistics Signal Timeouts Total T391 timeouts that have occurred since the last reset. Signal Errors Total signal frames received with PVC signaling protocol viola-tions. Frames In Total received frames since last reset. Fram...
Page 120 - to return to the STATS menu.
9 6 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 10. Statistics Frames In Total received frames since the unit went into dial backup mode(or since last reset). Frames Out Total transmitted frames since the unit went into dial backupmode (or since last reset). Errored Frames Tota...
Page 123 - Testing; Terminal Test Menu
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 9 9 Chapter 11. Testing Chapter 11 Testing This menu allows you to perform diagnostics by initiating PVCloopback tests and ping tests. See Figure 11-1 for the terminalTest menu. See Figure 11-2 for the Front Panel menu tree. Figure 11-1 Termi...
Page 124 - Front Panel Test Menu; PVC Loopback
1 0 0 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 11. Testing FRAMES RX 1 DLCI FRAMES TX 1 PVC LOOPBACK 2 START TEST MIN RESP TIME 3 STOP TEST MAX RESP TIME 3 TEST 4 VIEW TEST AVG RESP TIME LOST FRAMES 1 PING ADDRESS RMT LOST FRAMES 2 PING 2 START PINGPINGS TXPINGS RXMIN RESP T...
Page 125 - PVC Loopback Menu; Test Length
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 1 0 1 Chapter 11. Testing Figure 11-3 PVC Loopback Menu DLCI <0 = all> (DLCI) Enter the DLCI of the PVC to be tested (or enter 0 to test allavailable PVCs). Test Length Amount of time (in minutes) that you want the test to take place.En...
Page 126 - • Active; : There is currently a physical or frame relay layer; • Undefined: The PVC is undefined for the switch.
1 0 2 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 11. Testing View Test Displays the Test Statistics menu shown in Figure 11-4. Descrip-tions of each field in the Test Statistics menu follow: PVC Active/Inactive/Undefined Displays current state of the selected PVC as determined...
Page 127 - Average Loop Response Time (AVG RESP TIME); Test Status Screen; Reset Test Stats
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 1 0 3 Chapter 11. Testing Average Loop Response Time (AVG RESP TIME) Average round-trip time (in seconds) for the current test. Figure 11-4 Test Status Screen Reset Test Stats Resets the information shown in the Test Statistics menu (onlyavai...
Page 128 - Ping; Start Ping
1 0 4 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 11. Testing Ping Select PING to send a ping request to a specific address. Pingtesting is only available when the ethernet port is enabled(CONFIG -> SYSTEM -> ETHERNET PORT). Address to Ping (PING ADDRESS) Enter the IP add...
Page 129 - Activating Dial Backup Options; Dial Options Menu; Dial Options when Dial Backup is Idle; Dial Backup
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 1 0 5 Chapter 12. Activating Dial Backup Options Chapter 12 Activating Dial Backup Options The dial backup options available from the Main menu(4=DIAL) appear in Figure 12-1. These options are only avail-able when an ESP DBU card is installed...
Page 130 - Dial Options During Dial Backup; Hang Up
1 0 6 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Chapter 12. Activating Dial Backup Options Dial Options During Dial Backup Hang Up Terminates the dial backup connection and attempts to reestab-lish communication on the data line. Stay On Line This IQ Probe remains in dial backup mode...
Page 131 - Appendix A; Pin Assignments for 10baseT Connector; Pin
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 1 0 7 Appendix A. Pinouts Appendix A Pinouts The following tables give the pin assignments for the IQ Probeconnectors, adapter cables, and card options. For more informa-tion, see the chapter Installation. Table A-A Pin Assignments for 10base...
Page 132 - Pin Assignments for Control Connector; Function; EIA -232 Connector Pin Assignments
1 0 8 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Appendix A. Pinouts Table A-B Pin Assignments for Control Connector RJ Pin# Function Direction 1 GND 2 RTS I 3 T D I 4 D S R O 5 RD O 6 CTS* O 7 DTR I 8 D C D O *Used for hardware flow control. Table A-C EIA -232 Connector Pin Assignmen...
Page 133 - EIA-530 Connecotr Pin Assignments
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 1 0 9 Appendix A. Pinouts Table A-D EIA-530 Connecotr Pin Assignments Pin E I A Description 1 - Shield 2 B A Transmit Data 3 B B Receive Data 4 CA/CJ Request to Send/Ready for Receiving 5 CB Clear to Send 6 C C DCE Ready 7 A B Signal Ground 8...
Page 135 - Pin Assignments for DB-25 to V.35 Adapter Cable; Description
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 1 1 1 Appendix A. Pinouts Table A-F Pin Assignments for DB-25 to V.35 Adapter Cable (Rear Panel Connector) DB25 Pin# V.35 Pin# Description CCITT 1 A Protective Ground (PG) 101 2 P Transmitted Data (SD-A) 103 3 R Received Data (RD-A) 104 4 C R...
Page 137 - Dial Backup Card Connectors
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 1 1 3 Appendix A. Pinouts Table A-H Dial Backup Card Connectors Pin Name Description 4-wire Switched 56 1 R1 Transmit Data from DSU to Network-Ring 1 2 T1 Transmit Data from DSU to Network-Tip 1 3-6 - Not Used 7 T Receive Data from Network to...
Page 139 - Appendix B; SPECIFICATIONS AND FEATURES; Operating Modes; Frame relay 56 kbps to 2.048 Mbps synchronous; Configuration
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 1 1 5 Appendix B. Specifications Summary Appendix B Specifications Summary SPECIFICATIONS AND FEATURES This appendix provides the standard specifications and featuresof the IQ Probe. Operating Modes 100 DLCIs supportedFrame relay using EIA-23...
Page 140 - SLIP/PPP Port Interface; edition; Physical; Operating temperature: 0 to 50
1 1 6 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Appendix B. Specifications Summary SLIP/PPP Port Interface Electrical: EIA-232Physical: female DB-25 (provided female DB-25 adapter)Data rates: Async 9.6 to 38.4 kbps Diagnostics IP Ping modePVC testing with test patternsPVC round trip ...
Page 141 - Acronyms and Abbreviations; mation Interchange
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 1 1 7 Acronyms and Abbreviations Acronyms and Abbreviations ACK ........................................................ acknowledgmentALM ........................................................ alarmANSI .......................................
Page 142 - code
1 1 8 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Acronyms and Abbreviations DSU ......................................................... data service unitDTE ......................................................... data terminal equipmentDTR ............................................
Page 145 - Glossary
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 1 2 1 Glossary Glossary ANSI American National Standards Institute. Devices and proposes recommendationsfor international communications standards. ASCII American National Standard Code for Information Interchange. The standardand predominant...
Page 148 - CTS
1 2 4 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Glossary office. A CSU regenerates digital signals. It monitors them for problems, andprovides a way of testing the digital circuit. CTS clear to send. A signal on the DTE interface indicating that the DCE is clear tosend data. dB The s...
Page 154 - synchronous
1 3 0 I Q P r o b e U s e r M a n u a l 6 1 2 0 0 2 1 4 L 1 - 1 Glossary synchronizing bits (sync bits) A fixed pattern in synchronous transmission used to identify the boundaries offrames. synchronous Communications in which the timing is achieved by sharing a single clock. Eachend of the transmiss...
Page 155 - Index; Symbols
6 1 2 0 0 2 1 4 L 1 - 1 I Q P r o b e U s e r M a n u a l 1 3 1 Index Index Symbols 10baseT LAN port 8, 9, 25 pin assignments 107 4-wire SW56 DBU card 5 A abort frames 94, 95 DBU port 96 aborts 75, 80, 84activating menu items 13, 18add 55, 66ADD key 14, 15, 55, 66address to ping 104addressing 2agent...
Page 163 - Product Support Information; Pre-Sales Inquiries and Applications Support; Applications Engineering; Repair and Return; CAPS Department
Product Support Information Pre-Sales Inquiries and Applications Support Please contact your local distributor, ADTRAN ApplicationsEngineering, or ADTRAN Sales: Applications Engineering (800) 615-1176 Sales (800) 827-0807 Post-Sale Support Please contact your local distributor first. If your local d...