Actiontec R7000M - Manual

2 Action tec Dual PC Modem User Manual Modem Features This section contains a quick description of the Modem’s lights (LEDs), and portsand switches on its rear panel. Front Panel The Modem features 4 lights on its front panel: Power, Modem, Network 1, andNetwork 2. Power Light The Power Light displa...

3 Chapter 1 Introduction Rear Panel There are 5 ports (Power, 2, 1, Line, and Phone) and a Reset Switch on the rearpanel. Reset Switch Depressing the reset switch for one or two seconds will reset the Modem. Torestore to factory default settings, depress and hold for at least 10 seconds. Power Port ...

4 Action tec Dual PC Modem User Manual Line Port This port is used to connect a phone cord between the Modem and a phonejack. Phone Port This port is used to connect a phone cord between the Modem and a telephone. Technical Support Action tec Electronics prides itself on making high-quality, durable...

5 Setting Up theModem The instructions that follow parallel the steps contained in the Action tec Installation Buddy™, which provides a visual guide to setting up the Modem. Action tec recommends the user run the Installation Buddy first, before attempting any other procedures. Connecting the First ...

6 Action tec Dual PC Modem User Manual 3. In the next window, click in the box next to “First computer”, then click Next . 4. Select No in the next window, then click Next . This Modem does not operate with AOL. 5. Read the onscreen instructions, then click Next .

7 Chapter 2 Setting Up the Modem 6. Read the onscreen instructions, then click Next . 7. Get the Modem from the Quick Start Kit, then click Next . 8. Get the Yellow Ethernet cable from the Quick Start Kit, then click Next .

12 Action tec Dual PC Modem User Manual 21. Insert the other end of the Phone cord into the Green port (marked “Phone”) on the back of the Modem, then click Next . 22. The Modem is connected to the computer. Click Next , the go to “Configuring the Modem,” on the next page.

13 Chapter 2 Setting Up the Modem Configuring the Modem After physically connecting the Modem to the computer, it must be configured toconnect to the ISP (Internet Service Provider). 1. In the next window, enter the main telephone number used to connect to theISP in the “1st number” text box, then c...

14 Action tec Dual PC Modem User Manual 3. When the Modem has successfully connected, click Next . 4. A “Congratulations” window appears. Click Next . 5. Click Finish . The Modem is connected to the first computer. To connect to the ISP, click theConnect icon (two arrows, one pointing up and one poi...

15 Chapter 2 Setting Up the Modem To change other Modem settings, see chapter 3, “Basic Setup,” chapter 4, “CustomSetup,” and chapter 5, “Utilities.” To connect a second computer to the Modem, goto “Connecting a Second Computer,” below. Connecting a Second Computer 1. Insert the Installation Buddy C...

16 Action tec Dual PC Modem User Manual 3. In the next window, click in the box next to “Additional computer,” then click Next . 4. Get the second Yellow Ethernet cable from the Quick Start Kit, then click Next . 5. Insert one end of the Yellow cable in the Yellow port (marked “2”) on the back of th...

19 Basic Setup This chapter is a guide through the basic setup of the Action tec Dual PC Modem’s functions, including how to connect to the ISP. Basic Setup To perform a basic setup of the Modem: 1. Open a Web browser. In the address bar, enter http://192.168.0.1 then press Enter on the keyboard. 2....

20 Action tec Dual PC Modem User Manual 4. In the next window, “Dial Configuration,” enter the user name and pass-word used to connect to the ISP in the appropriate text boxes. Then, enterthe main telephone number used to dial up to the ISP in the “#1 NumberTo Dial” text box (and, if applicable, a s...

21 Chapter 3 Basic Setup Dial X To Disable Call Waiting Activate this option (by clicking in the check box) to disable call waiting, thenenter the numbers that disable call waiting in the text box after “Dial.” If callwaiting is left enabled, when someone calls on the same line on which theModem is ...

23 Custom Setup This section contains information concerning the custom setup of the Modem Custom Setup To access the Custom Setup configuration screens, follow these instructions: 1. Open the Web browser. In the address bar enter: http://192.168.0.1 then press Enter on the keyboard. 2. The “Main Me...

24 Action tec Dual PC Modem User Manual DHCP Server Configuration Clicking Custom Setup in the “Setup/Configuration” screen generates the “DHCP Server Configuration” screen. Change the LAN IP address and DHCP server range here. LAN IP Address The value in the LAN IP Address text box is the IP addres...

25 Chapter 4 Custom Setup Setting the IP Address Range The beginning and ending IP addresses define the IP address range of the Modem.If the default values are left intact, the Modem supplies a unique IP addressbetween 192.168.0.4 and 192.168.0.254 to each computer on the network. Notethat the first...

26 Action tec Dual PC Modem User Manual Status After configuring the Modem, settings can be viewed by selecting Status in the Main Menu. The “Current Status” screen appears, displaying many of the Modem’ssettings. No settings (other than connecting or disconnecting from the Internet)can be changed f...

27 Utilities To access the Dual PC Modem’s utilities, select Utilities from the “Main Menu” screen. The “Utilities” screen appears. From here, the Modem’s factory default settings can be restored, the active user listviewed, and the firmware upgraded. Restore Default Settings To restore the Modem to...

28 Action tec Dual PC Modem User Manual Active User List Selecting Active Users from the “Utilities” screen generates the “Active User List”screen. Here, the MAC (Media Access Control) address of the network card and IPaddress of the computer connected to the Modem are displayed. Upgrade Firmware Se...

29 Troubleshootingand FrequentlyAsked Questions This chapter includes a list of troubleshooting options and frequently asked ques-tions concerning the Dual PC Modem. Troubleshooting Slow Speed/Dropped Connections If experiencing problems with slow speeds or dropped connections while using theModem, ...

30 Action tec Dual PC Modem User Manual Windows 2000 and XP 1. From the desktop, click the “My Network Places” icon (if using XP and theicon is not on the desktop, see “Placing the ‘My Network Places’ Icon on theDesktop,” below). 2. Right-click in the “My Network Places” window and select Properties...

31 Chapter 6 Troubleshooting and FAQs Frequently Asked Questions I’ve run through the setup of the Modem and put in all my user informationcorrectly, but the Modem won’t connect. What do I do? Different ISPs use different formats for their user names. There is an addendumon the back of the “Start He...

32 Action tec Dual PC Modem User Manual What is the valid IP range I can use for my home network? The default valid IP range for the Actiontec Dual PC Modem is 192.168.0.4 to192.168.0.254. These values can be changed in the “DHCP ServerConfiguration” screen of the Web configurator Custom Setup secti...

33 Chapter 6 Troubleshooting and FAQs Everything appears to be setup properly with the Modem, but I can’t con-nect to the Internet. What should I do? If the Modem is not dialing out, it may need to be power cycled. To do this,unplug the power cord from the Modem. Leave it unplugged for about 30 sec-...

35 Setting Up StaticIP Address To communicate with the Modem from a computer on the network (to use theWeb Configuration Utility, for example), the user may have to switch the IPaddress settings from DHCP -enabled to static IP , so that the computer and the Modem are on the same subnet. To set up st...

36 Action tec Dual PC Modem User Manual 3. Another menu appears. Select Control Panel . 4. When the “Control Panel” window appears, double-click Network .

37 Appendix A Setting Up Static IP Address 5. The “Network” window appears. In the "The following network components are installed" list box, locate and double-click the TCP/IP configuration matching the network card installed in the computer. 6. The “ TCP/IP Properties” window appears. Sele...

38 Action tec Dual PC Modem User Manual 9. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Do not include the periods; they are automatically entered. 10. Select DNS Configuration . 11. Activate Enable DNS by clicking in the appropriate circle, then enter 192.168.0.1 in the ...

39 Appendix A Setting Up Static IP Address 14. Click OK . The TCP/IP Properties window disappears. 15. In the Network window, click OK . The Network window disappears. 16. The “System Settings Change” window appears, asking whether the computershould be restarted. Click Yes . The computer restarts. ...

44 Action tec Dual PC Modem User Manual 3. Another menu appears. Select Control Panel . 4. When the “Control Panel” window appears, double-click Network and Dial- up Connections .

45 Appendix A Setting Up Static IP Address 5. In the “Network and Dial-up Connections” window, double-click Local Area Connection . A number may be displayed after the Local Area Connection. If there is more than one Local Area Connection listed, locate the one that corre-sponds to the network card ...

46 Action tec Dual PC Modem User Manual 8. In the “Components checked are used by this connection” list box, double- click Internet Protocol ( TCP/IP ) . 9. The “Internet Protocol ( TCP/IP ) Properties” window appears. 10. In the General tab, make sure the the circle next to “Obtain an IP Address au...

47 Appendix A Setting Up Static IP Address 12. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Do not include the periods; they are automatically entered. 13. Enter the following numbers in the “Default gateway” text box: 192.168.0.1 Do not include the periods; they are auto...

48 Action tec Dual PC Modem User Manual Windows XP 1. From the desktop, click on the Start button in the lower left corner. 2. From the menu that appears, select Settings . 3. Another menu appears. Select Control Panel .

49 Appendix A Setting Up Static IP Address 4. When the “Control Panel” window appears, double-click Network Connections . 5. In the “Network Connections” window, double-click Local Area Connection . A number may be displayed after the Local Area Connection. If there is morethan one Local Area Connec...

50 Action tec Dual PC Modem User Manual 6. The “Local Area Connection Status” window appears. Select General , then click Properties . 7. The “Local Area Connection Properties” window appears. Select General . 8. In the “Components checked are used by this connection” list box, double- click Interne...

51 Appendix A Setting Up Static IP Address 9. The “Internet Protocol ( TCP/IP ) Properties” window appears. 10. In the General tab, make sure the the circle next to “Use the following IP Address” is selected. When active, a black dot appears in the circle. If the circlealready contains a black dot, ...

53 Specifications General Model Number R7000M (Dual PC Modem) Dimensions Length: 5.375 in.Width: 4.35 inHeight: 1.25 in Standards IEEE 802.3 (10BaseT)IEEE 802.3u (100BaseTX) LAN 10/100 RJ-45 switched ports (2) Speed LAN Ethernet - 10/100 Mbps Cabling Type Phone, Ethernet Modem 56 Kbps V.92 quick con...

54 Action tec Dual PC Modem User Manual Environmental Power Input External, +9V +- 5% @ 1 A Certifications FCC Class B (part 15, 68)UL Operating Temperature 0º C to 40º C (32ºF to 104ºF) Storage Temperature -20ºC to 70ºC (-4ºF to 158ºF) Operating Humidity 10% to 85% non-condensing Storage Humidity 5...

55 Non-WindowsSystem Setup The Modem supports both the Classic Macintosh operating systems ( 9.2.2 and below), as well as OS X . ☞ Note : When installing any software, consult the user manual and help files supplied with the software for detailed information. Action tec provides the following inform...

57 Appendix C Non-Windows System Setup OS X 1. Open the “System Preferences” application via the Dock or Apple Menu. The“Network” window appears. 2. Select Built-In Ethernet from the “Show” drop-down list. 3. Select TCP/IP and, from the “Configure” drop-down list, select Using DHCP . 4. Click Apply ...

59 File and PrinterSharing The Modem supports file and printer sharing, allowing any computer on the net-work to share files and access a shared printer. To configure file and printer shar-ing, select the operating system and follow the instructions. Windows 98 and Me File Sharing 1. Click Start , S...

60 Action tec Dual PC Modem User Manual 4. In the “Select Network Component Type” window, select Service in the “Click the type of network component you want to install” list box, then click Add… . 5. The “Select Network Service” window appears. Select File and printer shar- ing for Microsoft Networ...

61 Appendix D File and Printer Sharing 7. The “Network” window reappears. Select Identification . The “Identification” tab contains three text boxes: Computer Name - Enter the name of the computer (i.e., MyComputer, John, CPU654) in this text box. All computers on the network must have aunique name....

62 Action tec Dual PC Modem User Manual 8. Select Configuration . In the “Primary Network Logon” list box, ensure Client for Microsoft Networks is selected. If not, select it from the drop- down list, then click OK . 9. The “System Settings Change” window appears. Click Yes to restart the com- puter...

63 Appendix D File and Printer Sharing Locate the file or drive to share (navigate via “My Computer” or use Windows Explorer). 11. Right-click the file or drive to share. In the pop-up menu that appears,select Sharing . 12. Select Shared As from the “File Share Screen Properties” windows and enter a...

64 Action tec Dual PC Modem User Manual Full - Allows other users on the network to read, modify, move, and delete any information in the selected file or drive. Sharing privileges can berestricted by entering a password in the “Full Access Password” text box.

65 Appendix D File and Printer Sharing Depends on Password - Allows both read-only and full access on the shared file or drive. The level of access depends on the passwords entered inthe “Read-Only Password” and “Full Access Password” text boxes.

66 Action tec Dual PC Modem User Manual Users with access to the read-only password have read-only privileges to theshared file or drive; users with access to the full-access password have fullaccess to the shared file or drive. When finished, click Apply , then OK . Printer Sharing 1. To share a pr...

67 Appendix D File and Printer Sharing Windows 2000 1. After configuring the computer (including installing and configuring the net-work adapter), Windows 2000 automatically enables file and print sharing.The only item to be checked is the computer and workgroup names. All com-puters on the network ...

68 Action tec Dual PC Modem User Manual 5. The “Network Properties” window appears. Click OK , and restart the computer. Macintosh To set up file and printer sharing on a Macintosh computer: File Sharing 1. Select Apple , Control Panels , then File Sharing . 2. When the “File Sharing” window appears...

69 Glossary Access Point A device that allows wireless clients to connect to one another. An access pointcan also act as a bridge between wireless clients and a “wired” network, such asan Ethernet network. Wireless clients can be moved anywhere within the cover-age area of the access point and remai...

70 Action tec Dual PC Modem User Manual Ethernet Network A standard wired networking configuration using cables and hubs. Firewall A method preventing users outside the network from accessing and/or damag-ing files or computers on the network. Gateway A central device that manages the data traffic o...

71 Appendix E Glossary PPPoE (Point-To-Point Protocol over Ethernet)/PPPoA (Point-To-Point Protocol over ATM) Methods of secure data transmission. Router A central device that manages the data traffic of your network. Subnet Mask A set of four numbers configured like an IP address used to create IP ...

73 Notices Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to Part 15 of the FCC Rules. These limits are designed toprovide reasonable protection against harmful interference in a residential ins...

75 Limited Warranty Hardware : Action tec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials,under normal use and service, for twelve (12) months from the date of purchasefrom Action tec Electronics or its author...

76 Action tec Dual PC Modem User Manual THIS ACTION TEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPA- RATE END-USER LICENSE AGREEMENT. THIS ACTION TEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRD- PARTY SOFTWARE. FOR THE APPLICA...

77 Limited Warranty NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAIN- TENANCE OR USE OF ITS PRODUCTS. ACTION TEC ELECTRONICS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE AL...

78 Action tec Dual PC Modem User Manual Governing Law : This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excludingthe United Nations Convention on Contracts for the International Sale of Goods.