Aastra VentureIP - Manual

3 Model VentureIP 480i User Guide Installation Direct Network Connection Located at the back of the phone are two fully switched 10/100 Mbps Ethernet cable ports. Use the port marked with l to connect the phone to the network, and to provide power to your phone. See “ Connect to the Network and to a...

Model VentureIP 480i User Guide 4 Installation Connecting When Inline Power is Not Provided 1 . On the back of your phone, connect the Ethernet cable (provided with your phone) into the network port marked with l . 2 . On the PoE power supply, plug the other end of the Ethernet cable into the networ...

5 Model VentureIP 480i User Guide Installation Shared Network Connection To connect a network device (such as a computer) to the phone, connect an Ethernet Cable into the network port on the back of the phone marked with ` . Plug the other end of the Ethernet Cable into the network jack on the netwo...

Model VentureIP 480i User Guide 6 Installation Inserting the Number Card 1. Write your phone number on the number card, and place it into the card slot on the phone, located under the mouthpiece in the handset cradle. 2. Gently bend the clear plastic lens into the slot, over the number card.

7 Model VentureIP 480i User Guide Key Description Getting to Know Your VentureIP 480i Telephone Conf Ser vices Xf er Icom 480 Speaker Status LightHeadset/Handsfree ButtonMute buttonVolume BarDial PadSoftkeys Key Description Large Backlit DisplayNavigational KeysStatus LightLine or Call Appearance Bu...

Model VentureIP 480i User Guide 8 Key Description Key Description Keys Key Description 1 Places an active call on hold. For more information, see “Hold ”. 2 Redials previously dialed numbers. For more information, see “ Redialing a Recently Called Number” . 3 Ends an active call, or exits an open li...

9 Model VentureIP 480i User Guide Set Overview Set Overview Display Screen The display screen provides an interactive interface that shows information about calls and features. The upper portion of the screen displays information, and the lower portion displays options that correspond to six “softke...

Model VentureIP 480i User Guide 10 Set Overview Editing text When you need to edit onscreen display text, (for example, to enter a directory list name), use the following guidelines: Entering Letters and Characters You can enter characters using the telephone’s dial pad. To enter a letter, press the...

11 Model VentureIP 480i User Guide Set Overview Display Icons Status Lights There are three sets of status lights: • Status Light – located above the 2 key • speaker light – located beside the d / f key • call appearance lights – located beside each 6 key Icon Description s r Use the up and down nav...

Model VentureIP 480i User Guide 12 Set Overview Handset, Headset, and Handsfree Operation You can use your phone in handset, headset, or handsfree operation. Handset is the default operation. To switch to headset operation, plug in the headset. To switch to handsfree operation, use the d / f key. Us...

13 Model VentureIP 480i User Guide Services Services Services Menu Speed Dial Redial List Call List Corp. Directory My Directory Voicemail Paging Zones DND Menu Services Menu 1. Call List2. Corp. DirŁ3. My Dir4. Voicemail — Shortcut — Exit Select — S

Model VentureIP 480i User Guide 14 Services Services The 9 key provides access to all available services. Use the display screen to view and access available services. Administering Services Most services have customizable options to allow you to personalize your phone to best meet your needs. The 4...

15 Model VentureIP 480i User Guide Changing Your Personal Information Changing Your Personal Information Last Name You can set the name that is associated with your telephone. Your name is automatically entered in the Corporate Directory. Your name is also used by the Auto Attendant’s dial-by-name f...

Model VentureIP 480i User Guide 16 Customizing Your Phone Customizing Your Phone Language Selection You can use the Language selection feature to set you preferred language on the display screen. Currently English and French languages are provided. 1. Press the 4 key. 2. If your user options passwor...

17 Model VentureIP 480i User Guide Customizing Your Phone Self Test and Diagnostics You can perform various hardware and software tests on the telephone set. 1. Press the 4 key. 2. If your user options password is enabled, enter your password and press Done . 3. Navigate to the Diagnostic list item ...

Model VentureIP 480i User Guide 18 Making and Receiving Calls Making and Receiving Calls Handsfree Calling The Handsfree feature allows you to speak to someone without using the handset. To dial using Handsfree, press d / f and then enter a number. To answer using Handsfree, press d / f when a call ...

19 Model VentureIP 480i User Guide Making and Receiving Calls Making a Call Using an Incoming Call, Directory, or Speed Dial List 1. Press the 9 key. The list of services is shown on the display screen. 2. Using the s r keys: • View the list of incoming (received) calls, navigate to the Call List it...

Model VentureIP 480i User Guide 20 Making and Receiving Calls Call Duration You can view the elapsed time of an active call at any time by viewing the timer on the display screen. End a Call The method for ending a call depends on whether the phone is in handset or handsfree operation. • For handset...

21 Model VentureIP 480i User Guide Call Handling Call Handling Hold You can put a call on hold to receive additional incoming calls, to add callers to a conference call, or to temporarily remove yourself from the call. 1. To put a call on hold: • If you are handling one active call, press the 1 key....

Model VentureIP 480i User Guide 22 Call Handling 3. To add held callers, navigate to the desired caller in the list and press Select . Go to Step 4. OR • To dial a call to be added directly to the conference call, press Enter# . OR • To dial a call to be added directly to the conference call using a...

23 Model VentureIP 480i User Guide Call Handling Transfer You can transfer an active call to any of the following: • another dialed number • another number contained in a Directory • a Voicemail system If you transfer a call to another number, you can choose to transfer the call directly, or you can...

Model VentureIP 480i User Guide 24 Call Forwarding Call Forwarding Options for Forwarding Calls You can forward all calls automatically, or you can forward all unanswered calls after a specified number of rings. You can forward calls to: • a Voicemail system • an internal (company) number • an extern...

25 Model VentureIP 480i User Guide Using Voicemail Using Voicemail Voicemail Menu About Voicemail Each VentureIP 480i stores up to twenty minutes of Voicemail messages. It is recommended that you delete messages (using the Delete softkey button) regularly to ensure that callers can leave you a messa...

Model VentureIP 480i User Guide 26 Using Voicemail Logging In and Viewing Messages 1. Press the 9 key. 2. Navigate to the Voicemail list item, and then press Select . You can also access your Voicemail list by pressing the Voicemail softkey . 3. Using the dialpad, enter your password. 4. Press Done ...

27 Model VentureIP 480i User Guide Using Voicemail Copying the Caller Information to your Directory or Speed Dial List 1. With the desired Voicemail entry shown on the display screen, press Copy . 2. Navigate to the desired copying location and press Select . 3. To add the contact information to you...

Model VentureIP 480i User Guide 28 Using Voicemail Change Voicemail Options You can record and change your name and greeting. Recording Your Name and Greeting 1. Press the 4 key. 2. If your user options password is enabled, enter your password and press Done . 3. Navigate to Voicemail . 4. Navigate ...

29 Model VentureIP 480i User Guide Using Voicemail Callers When callers reach a mailbox they can review or delete their message before they commit it to the mailbox. The following keys can be used: # break from recording 1 store message 2 review message 3 erase and re-record 4 append more informatio...

Model VentureIP 480i User Guide 30 Using Directories Using Directories About Directory Lists Directory lists contain stored contact information. You can quickly dial calls using directory entries. For information about making calls using a directory listing, see “ Making a Call Using an Incoming Cal...

31 Model VentureIP 480i User Guide Using Directories Add, Delete, and Edit Entries You can add, delete, and edit entries in your Personal Directory only. Adding Entries Manually 1. Access your Personal Directory. 2. From the main directory page, press AddNew . 3. Using the dialpad, enter the name fo...

Model VentureIP 480i User Guide 32 Using a Call List Using a Call List About Call Lists There are two call lists: • Redial Call List — contains a record of dialed numbers. • Incoming Call List — contains a record of received calls, regardless of whether the calls were answered.* The call lists conta...

33 Model VentureIP 480i User Guide Using a Call List Add a Call List Entry to a Personal Directory or Speed Dial List If you want a permanent record of a call list entry, you must copy the entry to either your Personal Directory, or your Speed Dial list. Copying an Entry from a Call List 1. Access t...

Model VentureIP 480i User Guide 34 Using Speed Dial Using Speed Dial About Speed Dial The Speed Dial list allows you to store frequently called numbers for instant dialing. For information about making calls using Speed Dial, see “ Making a Call Using a Speed Dial Number or Making a Call Using an In...

35 Model VentureIP 480i User Guide Using Speed Dial Editing Entries 1. Access your Speed Dial list and navigate to the desired entry. 2. Press Edit . 3. If desired, edit the name, and then press Next. 4. If desired, edit the number, and then press Done . 5. If you want to change the key assignment, ...

Model VentureIP 480i User Guide 36 Special Features Special Features Do Not Disturb You can use the Do Not Disturb feature to prevent your phone from ringing for incoming calls, and to prevent your phone from broadcasting pages. Note: Incoming calls will be sent directly to voicemail. Enabling and D...

Model VentureIP 480i User Guide 38 Troubleshooting Troubleshooting Why can’t I add, edit or delete directory entries? You cannot edit the Corporate Directory, which is automatically maintained by the 480IP system. If you are attempting to edit your Personal Directory, ensure that the directory is no...

39 Model VentureIP 480i User Guide Troubleshooting Why are Callers not identified on the display? Caller ID † information usually arrives between the first and second ring. Let the telephone ring at least once before answering. Make sure you subscribe to Caller ID † services from your local telephone...

Model VentureIP 480i User Guide 40 Limited Warranty Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one (1) year period from the date of original purchase. If there is a defect or malfunction, Aastra Telecom shall, at its option, and as the exclusive r...

Model 1 User Guide 42 Index Index I Inserting the Number Card 6Installation 2Installing on a Desk 5 Intercom 36 K Key Description 7, 8 L Language Selection 16, 27Last Name 15Logging In and Viewing Messages 26 M Making a Call Using an Incoming Call List, a Directory List, or a Speed Dial List 19 Maki...

Index Index V View, Play, and Monitor Incoming Voicemail Messages 25Voicemail Menu 25Monitoring Incoming 26Retrieving 28Options 28 Volume 16 Handset 16Key 8, 16 Z Zero Redirect 27