Page 3 - nd; Contact Information; Product Liability
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 3 OF 82 2 nd Edition (November 3, 2011) © Copyright 2011 Aastra USA Inc. All r...
Page 4 - Software License Agreement
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 4 OF 82 Software License Agreement Aastra Telecom Inc., hereinafter known as &...
Page 5 - Warranty Repair Service; Revision History
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 5 OF 82 paragraph, however, shall not apply to consequential damages for injur...
Page 7 - Table of Contents
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 7 OF 82 Table of Contents 2 nd Edition (November 3, 2011) .......................
Page 11 - Table of Figures
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 11 OF 82 Table of Figures Figure 1 The 6731i IP Phone ...........................
Page 13 - About this Publication; Overview; References
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2786-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 13 OF 82 1 About this Publication 1.1 Overview This guide explains how to use ...
Page 15 - Introduction
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2786-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 15 OF 82 2 Introduction 2.1 Overview The 6731i IP telephone provides communica...
Page 16 - Phone Features; General Requirements; Handset/Headset Connection
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 16 OF 82 2.2.1 Phone Features 3-line LCD screen. 2 line appearance keys (L...
Page 19 - Getting Started; Installation and Setup; Startup Sequence; Configuration and Updates
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2786-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 19 OF 82 3 Getting Started 3.1 Installation and Setup If your system administr...
Page 20 - Language Packs; Incomplete Configuration
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 20 OF 82 Do not unplug or remove power from the phone while it is restarting. ...
Page 21 - No Service Message; Network Disconnected
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 21 OF 82 3.2.6 No Service Message See Appendix B, No Service for information. ...
Page 22 - Key Description
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 22 OF 82 3.4 Key Description Key Description Hold Controls the Hold feature. R...
Page 23 - Clearspan Features
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 23 OF 82 3.5 Clearspan Features Because Clearspan features are available by li...
Page 25 - Clearspan Feature Access Codes; Line and Call Appearance Keys; Hard Keys as Line Appearances; Status Lamps for all Line Appearances
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 25 OF 82 Feature Description Shared Call Appearance Location Control Activatio...
Page 26 - Speaker and MWI Status Lamps; Speaker Lamp; Volume Keys
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 26 OF 82 3.9 Speaker and MWI Status Lamps The Speaker lamp and the Message Wai...
Page 27 - Call Timer
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 27 OF 82 3.11 Call Timer This timer displays the elapsed time of a call. 3.12 ...
Page 29 - Customize your Phone; Options List
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2786-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 29 OF 82 4 Customize your Phone 4.1 Options List You can customize your phone ...
Page 30 - Access the Options List
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 30 OF 82 Menu Item Number Main Menu Options Sub-menu Options Description 6. Re...
Page 32 - Or; Turn All Call Forward Features On or Off
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 32 OF 82 Step Action Result 12. Enter the phone number. 1003 Cfwd Number Set C...
Page 33 - Preferences; Tones
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 33 OF 82 4.4 Preferences 4.4.1 Tones Step Action Result Ring Tone: Sets ring t...
Page 34 - Contrast Level
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 34 OF 82 Tone Sets: Provides country-specific tone set options for call progre...
Page 35 - Live Dialpad
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 35 OF 82 4.4.4 Live Dialpad This option controls the Live Dialpad feature. L...
Page 36 - Set the Audio Option and Headset Volume
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 36 OF 82 4.4.5.1 Set the Audio Option and Headset Volume Step Action Result 1....
Page 37 - Time and Date; Set Time and Date Manually
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 37 OF 82 Step Action Result 6. Press Enter . The Headset Mic Volume settings s...
Page 40 - Language
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 40 OF 82 Step Action Result 1. Go to the Set Date option. The Set Date screen ...
Page 42 - Password
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 42 OF 82 Copyright: 1. Press Next to go to Error Messages . Copyright 6 Enter ...
Page 43 - Administrator Menu
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 43 OF 82 4.8 Administrator Menu The options in this menu are configured by a s...
Page 44 - Phone Lock
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 44 OF 82 4.10 Phone Lock You can lock the phone to prevent it from being used ...
Page 45 - Call Handling; Place a Call; Receive a Call; Mary Jones
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2786-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 45 OF 82 5 Call Handling 5.1 Place a Call You can place a call using one of th...
Page 46 - Answer an Incoming Call; Connected Call; Handle Calls Using the Speaker
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 46 OF 82 5.2.1 Answer an Incoming Call If the phone is already connected to a ...
Page 47 - Handle Calls Using a Headset; End a Call
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 47 OF 82 5.5 Handle Calls Using a Headset Ensure that you have selected a head...
Page 49 - Place a Call on Hold; or; Retrieve a Held Call
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 49 OF 82 6 Phone Features 6.1 Overview Features are configured on your phone a...
Page 50 - Automatic Hold; Do Not Disturb; Transfer
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 50 OF 82 6.2.3 Automatic Hold The 6731i will automatically place your current ...
Page 52 - Conference; Establish the Conference
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 52 OF 82 6.5 Conference The 6731i supports up to three parties in a conference...
Page 53 - Park and Pickup; Default Display
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 53 OF 82 Drop a party from an active conference: 1. Use or to point to the par...
Page 56 - Call Return
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 56 OF 82 Deactivate: 1. Press the Call Forwarding deactivation key. Or Dia...
Page 57 - Directed Call Pickup Feature Interactions; Directed Call Pickup with Barge-In
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 57 OF 82 Step Action Result 2. Dial the ringing extension. You are connected t...
Page 58 - Intercom; Outgoing Intercom; Use the Intercom Softkey
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 58 OF 82 6.12 Autodial (Hotline and Warmline) Your System Administrator can co...
Page 59 - Stuttered Dial Tone; Edit a Speeddial Key using the Options List
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 59 OF 82 End an Intercom Call: 1. Hang up the phone. Or Press . Or Press...
Page 60 - Add a new Speeddial Key (Press and Hold)
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 60 OF 82 Step Action Result 8. Press Save . The Line screen displays. Line 1 i...
Page 61 - Shared Call Appearance Call Retrieve
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 61 OF 82 6.16 Speed Dial/Xfer A Speeddial key allows you to use one key to dia...
Page 62 - Keys States and LED Behavior
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 62 OF 82 Figure 4 SCA Call Bridging In the example above, when a call comes in...
Page 63 - Softkey Line Keys
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 63 OF 82 Active Solid Green Far-end Solid red Far-end Held Slow Flashing Green...
Page 64 - SCA Call Location and SCA Call Retrieve; XML Keys; Access XML Applications
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 64 OF 82 6.18.5 SCA Call Location and SCA Call Retrieve Allows for retrieval o...
Page 67 - Callers List and Redial List; Callers List; Callers List Display
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 67 OF 82 7 Callers List and Redial List 7.1 Callers List The Callers list is a...
Page 69 - Missed Calls Indicator; View Missed Calls; Delete Entries in the Callers List; Redial; Last Number Redial
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 69 OF 82 7.1.3 Missed Calls Indicator The 6731i displays the “<Number of>...
Page 79 - Appendix B - Troubleshooting
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2817-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 79 OF 82 Appendix B - Troubleshooting The following are common problems associ...
Page 81 - Index
___________________________________________________________________________________________ CS AASTRA 6731i IP PHONE USER GUIDE V3.2.2 AASTRA – 2786-002 CLEARSPAN® IS A RGISTERED TRADEMARK OF AASTRA TECHNOLOGIES LTD. PAGE 81 OF 82 Index 6 6753i IP phone .................................................