Page 3 - Copyright; Disclaimer
Prestige 2000W_V2 User’s Guide Copyright 3 Copyright Copyright © 2005 by ZyXEL Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any m...
Page 4 - Federal Communications; Notice 1; Certifications
Prestige 2000W_V2 User’s Guide 4 Federal Communications Commission (FCC) Interference Statement Federal Communications Commission (FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: • This device may not cause harmful int...
Page 5 - Safety Warnings
Prestige 2000W_V2 User’s Guide Safety Warnings 5 Safety Warnings For your safety, be sure to read and follow all warning notices and instructions. • Do NOT open the device or unit. Opening or removing covers can expose you to dangerous high voltage points or other risks. ONLY qualified service perso...
Page 6 - ZyXEL Limited Warranty; Note
Prestige 2000W_V2 User’s Guide 6 ZyXEL Limited Warranty ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase. During the warranty period, and upon pr...
Page 7 - Customer Support
Prestige 2000W_V2 User’s Guide Customer Support 7 Customer Support Please have the following information ready when you contact customer support. • Product model and serial number.• Warranty Information.• Date that you received your device.• Brief description of the problem and the steps you took to...
Page 9 - Table of Contents
Prestige 2000W_V2 User’s Guide Table of Contents 9 Table of Contents Copyright .................................................................................................................. 3 Federal Communications Commission (FCC) Interference Statement ............... 4 Safety Warnings ..........
Page 15 - List of Figures
Prestige 2000W_V2 User’s Guide List of Figures 15 List of Figures Figure 1 SIP Proxy Server Application ................................................................... 23Figure 2 IP to IP Calling ......................................................................................... 23Figure 3...
Page 17 - List of Tables
Prestige 2000W_V2 User’s Guide List of Tables 17 List of Tables Table 1 Prestige Hardware Descriptions ............................................................... 24Table 2 LCD Main Screen ..................................................................................... 27Table 3 Web Configu...
Page 19 - Preface; About Your Prestige
Prestige 2000W_V2 User’s Guide Preface 19 Preface About Your Prestige Congratulations on your purchase of the Prestige 2000W_V2 VoIP Wi-Fi Phone. About This User's Manual This manual is designed to provide background information on some of the Prestige’s features. Note: You may use the keypad and th...
Page 20 - User Guide Feedback
Prestige 2000W_V2 User’s Guide 20 Preface User Guide Feedback Help us help you. E-mail all User Guide-related comments, questions or suggestions for improvement to [email protected] or send regular mail to The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-B...
Page 21 - H A P T E R; Getting To Know Your Prestige; Dynamic Jitter Buffer
Prestige 2000W_V2 User’s Guide Chapter 1 Getting To Know Your Prestige 21 C H A P T E R 1 Getting To Know Your Prestige This chapter describes the key features and applications of your Prestige. The Prestige 2000W_V2 is a wireless telephone that operates over the Internet. It gives users the benefit...
Page 24 - Getting to Know the Prestige Hardware
Prestige 2000W_V2 User’s Guide 24 Chapter 1 Getting To Know Your Prestige Figure 3 Ad-Hoc Mode 1.3 Getting to Know the Prestige Hardware Figure 4 Prestige Hardware Pre Table 1 Prestige Hardware Descriptions NAME DESCRIPTION 1 LCD Screen Use this screen to display information and navigate the phone’s...
Page 27 - Using the LCD Screen Menus
Prestige 2000W_V2 User’s Guide Chapter 2 Using the LCD Screen Menus 27 C H A P T E R 2 Using the LCD Screen Menus This section introduces the Prestige’s LCD screen menu system. Note: See the web configurator section of this guide for background information on the Prestige’s features. 2.1 LCD Main Sc...
Page 28 - Navigating the LCD Screen Menus
Prestige 2000W_V2 User’s Guide 28 Chapter 2 Using the LCD Screen Menus 2.2 Navigating the LCD Screen Menus Press the Left button to enter the menus. After you enter the menus, use the Up or Down arrow keys to scroll through the menu items. Figure 6 LCD Screen Menu Navigation • Press the Left key to ...
Page 31 - Wireless LAN Setup Menus
Prestige 2000W_V2 User’s Guide Chapter 3 Wireless LAN Setup Menus 31 C H A P T E R 3 Wireless LAN Setup Menus First you need to associate your Prestige with a Wireless LAN Access Point (AP). This provides your Prestige with the basic services for communication. When you turn the Prestige on, it sear...
Page 35 - Authentication Type
Prestige 2000W_V2 User’s Guide Chapter 3 Wireless LAN Setup Menus 35 3.7 Authentication Type Some APs require the wireless clients to send the WEP key to the AP for authentication. 4 Select a WEP key to configure. 8. WEP key 29. WEP key 3 Select Back 5 Select a keypad mode and use the keypad to ente...
Page 36 - use
Prestige 2000W_V2 User’s Guide 36 Chapter 3 Wireless LAN Setup Menus Note: Only set the authentication type to shared key if the wireless clients are required to send the WEP key to the AP for authentication (not just for encryption). Many networks use an open system where you would only use WEP for...
Page 39 - Network Settings
Prestige 2000W_V2 User’s Guide Chapter 4 Network Settings 39 C H A P T E R 4 Network Settings Use this chapter to configure your Prestige to access the Internet. The Prestige restarts when you return to the main screen after changing the network settings. If you were given a user name and password f...
Page 43 - SIP Settings; Registrar Server
Prestige 2000W_V2 User’s Guide Chapter 5 SIP Settings 43 C H A P T E R 5 SIP Settings The Prestige uses Session Initiated Protocol (SIP), an internationally recognized standard for implementing VoIP. Your Prestige is configured to register with your voice service provider’s SIP server. Note: You sho...
Page 44 - Outbound Proxy Server
Prestige 2000W_V2 User’s Guide 44 Chapter 5 SIP Settings 5.2 Outbound Proxy Server These menus will display the Outbound Proxy server that your Prestige uses if your LAN is behind a NAT router that does not support SIP. If your voice service provider provides an outbound proxy server address and por...
Page 49 - Phonebook; Adding a Phonebook Entry
Prestige 2000W_V2 User’s Guide Chapter 6 Phonebook 49 C H A P T E R 6 Phonebook Use the phonebook feature to store and later retrieve names and corresponding telephone numbers. The following sections describe how to create and erase phonebook entries. 6.1 Calling Methods There are two ways the Prest...
Page 50 - Editing Phonebook Entries
Prestige 2000W_V2 User’s Guide 50 Chapter 6 Phonebook 6.3 Editing Phonebook Entries Use the following instructions to locate and edit an existing entry in your phonebook. 1 Select Phonebook in the first menu. 4. Net Settings5. SIP Settings Select Back 2 Select Add Entry . 3. Erase1. Search Select Ba...
Page 51 - Erasing Phonebook Entries
Prestige 2000W_V2 User’s Guide Chapter 6 Phonebook 51 6.4 Erasing Phonebook Entries Use the following instructions to remove an existing entry from your phonebook. 1 Select Phonebook in the first menu. 4. Net Settings5. SIP Settings Select Back 2 Select Search . 2. Add Entry3. Erase Select Back 3 Se...
Page 52 - Speed Dial Phonebook Entries
Prestige 2000W_V2 User’s Guide 52 Chapter 6 Phonebook 6.5 Speed Dial Phonebook Entries Use the following instructions to make an existing phonebook entry into a speed dial entry. Press a configured speed dial entry’s key for about two seconds to dial the entry. 4 If you chose One by One , select an ...
Page 53 - Call History
Prestige 2000W_V2 User’s Guide Chapter 7 Call History 53 C H A P T E R 7 Call History The call history feature is useful for checking missed, received, and dialed calls. 7.1 Missed Calls Follow these directions to use the missed calls list to check for missed calls and then edit and save (or erase) ...
Page 57 - Miscellaneous Settings; Setting the Ring Melody
Prestige 2000W_V2 User’s Guide Chapter 8 Miscellaneous Settings 57 C H A P T E R 8 Miscellaneous Settings These sections detail how to change the Prestige’s other settings. 8.1 Setting the Ring Melody Follow these directions to change the Prestige’s ring melody. 1 Select Settings in the first menu s...
Page 58 - Setting the Vibration Mode
Prestige 2000W_V2 User’s Guide 58 Chapter 8 Miscellaneous Settings 8.2 Setting the Vibration Mode You can have the Prestige vibrate to alert you to incoming calls. Follow these directions to turn the Prestige’s vibration mode on or off. 8.3 Adjusting the Ring Volume Follow these directions to adjust...
Page 59 - Setting the Time
Prestige 2000W_V2 User’s Guide Chapter 8 Miscellaneous Settings 59 8.4 Setting the Time Follow these directions to change the Prestige’s time settings. 8.5 Setting the Date Follow these directions to change the Prestige’s time settings. 1 Select Settings in the first menu screen. 7. Wireless8. Resta...
Page 60 - Setting the Banner
Prestige 2000W_V2 User’s Guide 60 Chapter 8 Miscellaneous Settings 8.6 Setting the Banner Follow these directions to change the text that displays in the Prestige’s main screen. 8.7 Setting the Key Lock The Prestige’s key lock function automatically locks the keypad if the Prestige is in standby mod...
Page 61 - Setting the Don’t Disturb
Prestige 2000W_V2 User’s Guide Chapter 8 Miscellaneous Settings 61 8.8 Setting the Don’t Disturb Enable the Prestige’s don’t disturb function, to not receive any incoming calls. Anyone calling the Prestige gets a busy signal when you enable the don’t disturb function. Follow these directions to enab...
Page 63 - Information Menus; Displaying Information
Prestige 2000W_V2 User’s Guide Chapter 9 Information Menus 63 C H A P T E R 9 Information Menus These sections detail how to use the information menus. 9.1 Displaying Information Follow these directions to display important Prestige information. 1 Select Information in the first menu screen. 2. Call...
Page 65 - Prestige Usage; Dialing a Telephone Number
Prestige 2000W_V2 User’s Guide Chapter 10 Prestige Usage 65 C H A P T E R 1 0 Prestige Usage This chapter describes how to use your Prestige for basic tasks. 10.1 Dialing a Telephone Number Use the following instructions to call a number that is not already in your Prestige’s phonebook. 1 When the P...
Page 66 - Answering a Call; Rejecting a Call
Prestige 2000W_V2 User’s Guide 66 Chapter 10 Prestige Usage 10.5 Answering a Call Press the Call key to answer a call. 10.6 Rejecting a Call Press the Off key to reject a call. 10.6.1 Changing the Volume Press the volume buttons to increase or decrease the volume during a call. Use the web configura...
Page 67 - Using the Web Configurator; Introduction to the Web Configurator
Prestige 2000W_V2 User’s Guide Chapter 11 Using the Web Configurator Screens 67 C H A P T E R 11 Using the Web Configurator Screens This chapter describes how to use the Prestige’s web configurator to view and configure the Prestige’s settings. 11.1 Introduction to the Web Configurator The embedded ...
Page 68 - Navigating the Prestige Web Configurator
Prestige 2000W_V2 User’s Guide 68 Chapter 11 Using the Web Configurator Screens • For user access: Type the default user name: admin and password: 1234 for user-level access, the first time you login. • For administrator access: Type the default user name: zyxeladmin and password: 1234 for administr...
Page 71 - User Web Configurator Screens; IP Address Assignment
Prestige 2000W_V2 User’s Guide Chapter 12 User Web Configurator Screens 71 C H A P T E R 1 2 User Web Configurator Screens This chapter details the settings that you can configure in the web configurator using the user account. 12.1 Device Information Use this screen to view read-only information ab...
Page 72 - IP Address and Subnet Mask
Prestige 2000W_V2 User’s Guide 72 Chapter 12 User Web Configurator Screens You can obtain your IP address from the IANA, from an ISP or have it assigned by a private network. If you belong to a small organization and your Internet access is through an ISP, the ISP can provide you with the Internet a...
Page 77 - VoIP Introduction
Prestige 2000W_V2 User’s Guide Chapter 12 User Web Configurator Screens 77 12.9 VoIP Introduction VoIP (Voice over IP) is the sending of voice signals over the Internet Protocol. This allows you to make phone calls and send faxes over the Internet at a fraction of the cost of using the traditional c...
Page 87 - NAT Traversal Configuration
Prestige 2000W_V2 User’s Guide Chapter 12 User Web Configurator Screens 87 12.12.3 STUN STUN (Simple Traversal of User Datagram Protocol (UDP) through Network Address Translators) allows the Prestige to find the presence and types of NAT routers and/or firewalls between it and the public Internet. S...
Page 89 - Phone Book Configuration
Prestige 2000W_V2 User’s Guide Chapter 12 User Web Configurator Screens 89 12.14 Phone Book Use the phone book feature to store and later retrieve names and corresponding telephone numbers. 12.14.1 Calling Methods The Prestige can dial a telephone number by using the SIP proxy server or an IP addres...
Page 91 - Wireless Introduction
Prestige 2000W_V2 User’s Guide Chapter 12 User Web Configurator Screens 91 12.16 Wireless Introduction A wireless LAN can be as simple as two wireless devices communicating in a peer-to-peer network or as complex as a number of wireless devices communicating through access points which bridge networ...
Page 95 - Administrator Web Configurator; NAT Traversal Configuration
Prestige 2000W_V2 User’s Guide Chapter 13 Administrator Web Configurator Screens 95 C H A P T E R 1 3 Administrator Web Configurator Screens This chapter details the Prestige’s administrator-accessible web configurator settings. Only edit these settings if you understand the technology involved. Not...
Page 96 - SIP Proxy Configuration
Prestige 2000W_V2 User’s Guide 96 Chapter 13 Administrator Web Configurator Screens Figure 32 NAT Traversal Configuration 13.2 SIP Proxy Configuration Your Prestige is a SIP client and must connect to a SIP server. The SIP proxy server receives your Prestige’s SIP requests and forwards them to the n...
Page 99 - PSTN Call Setup Signaling
Prestige 2000W_V2 User’s Guide Chapter 13 Administrator Web Configurator Screens 99 13.3.2 G.729 G.729 is an Analysis-by-Synthesis (AbS) hybrid waveform codec that uses a filter based on information about how the human vocal tract produces sounds. G.729 provides good sound quality and reduces the re...
Page 101 - Quality of Service
Prestige 2000W_V2 User’s Guide Chapter 13 Administrator Web Configurator Screens 101 13.6 System Administrator access allows you to use this screen to set up the Prestige’s administrator user name and password. Figure 35 System Settings 13.7 Quality of Service Quality of Service refers to both a net...
Page 102 - Introduction to DiffServ
Prestige 2000W_V2 User’s Guide 102 Chapter 13 Administrator Web Configurator Screens 13.8 ToS The second byte in an IPv4 packet is the Type of Service (ToS) byte. The first three bits (by themselves) of the ToS byte are referred to as the IP Precedence bits and refer to a priority from 0 to 7. The n...
Page 103 - Troubleshooting; Problems Starting Up the Prestige
Prestige 2000W_V2 User’s Guide Chapter 14 Troubleshooting 103 C H A P T E R 1 4 Troubleshooting This chapter covers potential problems and the corresponding remedies. 14.1 Problems Starting Up the Prestige 14.2 Problems Using the Keypad Table 23 Troubleshooting the Start-Up of Your Prestige PROBLEM ...
Page 104 - Accessing the Prestige
Prestige 2000W_V2 User’s Guide 104 Chapter 14 Troubleshooting 14.3 Problems Accessing the Prestige 14.4 Warning Message Troubleshooting The Prestige displays warning messages when it detects a condition that may disrupt your Prestige service. Table 25 Troubleshooting Accessing the Prestige PROBLEM C...
Page 105 - Error Message Troubleshooting
Prestige 2000W_V2 User’s Guide Chapter 14 Troubleshooting 105 14.5 Error Message Troubleshooting The Prestige displays error messages to let you know that an error has occurred. An error may prevent you from connecting to the network or from using the Prestige. For some of the error messages, you ma...
Page 107 - Appendix A; Specification Tables
Prestige 2000W_V2 User’s Guide Appendix A Product Specifications 107 Appendix A Product Specifications See also the Introduction chapter for a general overview of the key features. Specification Tables Table 28 Hardware Specifications Default Network Mode DHCP client Default User Account User name a...
Page 109 - IP Addressing
Prestige 2000W_V2 User’s Guide Appendix B IP Subnetting 109 Appendix B IP Subnetting IP Addressing Routers “route” based on the network number. The router that delivers the data packet to the correct destination host uses the host ID. IP Classes An IP address is made up of four octets (eight bits), ...
Page 110 - Subnet Masks
Prestige 2000W_V2 User’s Guide 110 Appendix B IP Subnetting Since the first octet of a class “A” IP address must contain a “0”, the first octet of a class “A” address can have a value of 0 to 127. Similarly the first octet of a class “B” must begin with “10”, therefore the first octet of a class “B”...
Page 113 - Example: Four Subnets
Prestige 2000W_V2 User’s Guide Appendix B IP Subnetting 113 Example: Four Subnets The above example illustrated using a 25-bit subnet mask to divide a class “C” address space into two subnets. Similarly to divide a class “C” address into four subnets, you need to “borrow” two host ID bits to give fo...
Page 114 - Example Eight Subnets
Prestige 2000W_V2 User’s Guide 114 Appendix B IP Subnetting Example Eight Subnets Similarly use a 27-bit mask to create 8 subnets (001, 010, 011, 100, 101, 110). The following table shows class C IP address last octet values for each subnet. The following table is a summary for class “C” subnet plan...
Page 115 - Subnetting With Class A and Class B Networks.
Prestige 2000W_V2 User’s Guide Appendix B IP Subnetting 115 Subnetting With Class A and Class B Networks. For class “A” and class “B” addresses the subnet mask also determines which bits are part of the network number and which are part of the host ID. A class “B” address has two host ID octets avai...
Page 117 - Appendix C; PPPoE in Action; Traditional Dial-up Scenario
Prestige 2000W_V2 User’s Guide Appendix C PPPoE 117 Appendix C PPPoE PPPoE in Action An ADSL modem bridges a PPP session over Ethernet (PPP over Ethernet, RFC 2516) from your computer to an ATM PVC (Permanent Virtual Circuit) which connects to a DSL Access Concentrator where the PPP session terminat...
Page 118 - How PPPoE Works
Prestige 2000W_V2 User’s Guide 118 Appendix C PPPoE Figure 38 Single-Computer per Router Hardware Configuration How PPPoE Works The PPPoE driver makes the Ethernet appear as a serial link to the computer and the computer runs PPP over it, while the modem bridges the Ethernet frames to the Access Con...
Page 119 - Appendix D; Wireless LAN Topologies; Ad-hoc Wireless LAN Configuration
Prestige 2000W_V2 User’s Guide Appendix D Wireless LANs 119 Appendix D Wireless LANs Wireless LAN Topologies This section discusses ad-hoc and infrastructure wireless LAN topologies. Ad-hoc Wireless LAN Configuration The simplest WLAN configuration is an independent (Ad-hoc) WLAN that connects a set...
Page 120 - ESS
Prestige 2000W_V2 User’s Guide 120 Appendix D Wireless LANs Figure 41 Basic Service Set ESS An Extended Service Set (ESS) consists of a series of overlapping BSSs, each containing an access point, with each access point connected together by a wired network. This wired connection between APs is call...
Page 121 - Channel
Prestige 2000W_V2 User’s Guide Appendix D Wireless LANs 121 Figure 42 Infrastructure WLAN Channel A channel is the radio frequency(ies) used by IEEE 802.11a/b/g wireless devices. Channels available depend on your geographical area. You may have a choice of channels (for your region) so you should us...
Page 123 - Index; Numerics
Prestige 2000W_V2 User’s Guide Index 123 Index Numerics 110V AC 5 230V AC 5 64kbps 100 8kbps 100 A Abnormal Working Conditions 6 AbS 99 AC 5 Accessories 5 ACK Message 78 Acts of God 6 Address Assignment 73 Administrator Screens Summary 70 Airflow 5 ALG 86 Alternative Subnet Mask Notation 111 Analysi...
