Page 3 - Contents
Contents G ETTING S TARTED ............................................................... 1 C ABLE M ODEM S ERVICE ........................................................... 1 S YSTEM R EQUIREMENTS ........................................................... 2 W HAT Y OU W ILL N EED F OR I NSTALLAT...
Page 5 - Getting Started; Your Zoom; Cable Modem Service
Getting Started 1 Getting Started Your Zoom ® USB (Universal Serial Bus) Cable Modem is designed to connect your personal computer to the Internet through the same cable that you use for television reception. A cable modem provides several advantages over traditional dial- up analog modems: • Transm...
Page 6 - System Requirements
2 Zoom USB Cable Modem User’s Manual System Requirements • A computer running Windows ® 98, Windows Me (Millennium Edition), or Windows 2000. • A USB port on your computer. If you do not have one, you will need to acquire a USB expansion card and install it in an available PCI slot. What You Will Ne...
Page 9 - Installing Your Cable Modem; or office and describes how to connect the Zoom Cable; Contacting your Cable Company; Information section at the end of this manual.
Installing Your Cable Modem 5 1 Installing Your Cable Modem Note: If your cable company provides you with an installation procedure, follow it instead of the procedure described in this chapter. This chapter illustrates a typical cable installation in your home or office and describes how to connect...
Page 11 - Making the Connections; CAUTION
Installing Your Cable Modem 7 Making the Connections Connecting your cable modem is simple. Typical connections are shown below. Coaxialcable USB cable(Do not connectuntil after youinstall the driver) Poweradapter CAUTION Locate the modem so that there is one inch of free space between its top and s...
Page 12 - Cable and Power Connections; DO NOT connect the USB cable until after you install the; Automated Power-Up and Synchronization
8 Zoom USB Cable Modem User’s Manual Multiple USB-compatible devices can share one USB port through the use of a hub or splitter cables. Because the Zoom USB Cable Modem is a high-speed network device, we advise against sharing its USB port with low-speed peripherals such as keyboards, printers, or ...
Page 13 - USB Cable Modem Driver Installation; Computer on your desktop. Then select the icon for your
Installing Your Cable Modem 9 After the modem completes a self-test, it synchronizes with the cable network. During this process, the SYNC light blinks, rapidly at first, then slowly. The USB and ACT lights may flicker briefly. Note: Synchronization may take several minutes. When the process is comp...
Page 14 - USB Cable Connection; Note
10 Zoom USB Cable Modem User’s Manual 5 When the Zoom Cable Modem Driver Installation screenreappears, click the Close box to exit. 6 Shut down your computer and complete the following steps to connect the USB cable and finish the installation. USB Cable Connection Note : The driver must be installe...
Page 15 - Windows 98/Me Network Settings; Network dialog box appears.
Installing Your Cable Modem 11 Windows 98/Me Network Settings To configure network settings on a computer running Windows 98/Me, follow these steps. Note: The dialog boxes shown below are representative of a typical computer. Individual computer dialog boxes may vary. 1 From your computer’s desktop,...
Page 16 - In the Network dialog box, if TCP/IP is not listed, click the; In the Select Network Protocol dialog box, under; Manufacturers, click to highlight Microsoft. Under Network
12 Zoom USB Cable Modem User’s Manual 2 In the Network dialog box, if TCP/IP is not listed, click the Add button. 3 In the Select Network Component Type dialog box, click to highlight Protocol and then click Add. 4 In the Select Network Protocol dialog box, under Manufacturers, click to highlight Mi...
Page 17 - In the Network dialog box there should now be an entry for
Installing Your Cable Modem 13 5 In the Network dialog box there should now be an entry for TCP/IP. (Click NO if you are asked to restart your computer.) Highlight TCP/IP and click Properties.
Page 18 - The TCP/IP Properties dialog box is displayed. In the IP
14 Zoom USB Cable Modem User’s Manual 6 The TCP/IP Properties dialog box is displayed. In the IP Address tab, click Obtain an IP address automatically.
Page 19 - Click the WINS Configuration tab. Click Use DHCP
Installing Your Cable Modem 15 7 Click the WINS Configuration tab. Click Use DHCP for WINS Resolution and click OK. 8 The Network dialog box from Step 1 is displayed again. Make sure TCP/IP is highlighted, and click OK to enable your settings. 9 If prompted, insert the Windows 98/Me CD-ROM and click...
Page 20 - Windows 2000 Network Settings
16 Zoom USB Cable Modem User’s Manual Windows 2000 Network Settings To configure network settings on a computer running Windows 2000, follow these steps. Note: The dialog boxes shown below are typical. Individual computer dialog boxes may vary. 1 From your computer’s desktop, click Start | Settings ...
Page 21 - In the Select Network Protocol dialog box, click to highlight
Installing Your Cable Modem 17 4 In the Select Network Protocol dialog box, click to highlight Internet Protocol (TCP/IP) and click OK. 5 The Local Area Connection Properties dialog box from Step 3 is displayed. Click to select Internet Protocol (TCP/IP), and then click Properties.
Page 22 - select Obtain an IP address automatically, and Obtain; If prompted, insert the Windows 2000 CD in your CD-ROM
18 Zoom USB Cable Modem User’s Manual 6 In the Internet Protocol (TCP/IP) Properties dialog box, select Obtain an IP address automatically, and Obtain DNS server address automatically. Click OK to enable your settings. 7 The Local Area Connection Properties dialog box from Step 3 is displayed again....
Page 23 - Configuring Your Browser; Internet Explorer 4.0; Options. The Internet Properties dialog box appears. Click the; Internet Explorer 5.0; Options. The Internet Options dialog box appears. Click the
Configuring Your Browser 19 2 Configuring Your Browser An Internet browser is a program used to find and display Web pages. To find a page, the browser must connect to the Internet, via either phone lines or a LAN (Local Area Network).When using a cable modem, you need to set the browser to connect ...
Page 24 - Netscape Navigator
20 Zoom USB Cable Modem User’s Manual If you click LAN Settings, the following dialog box is displayed. Select the Automatically detect settings check box. Click OK. Netscape Navigator Start Netscape Navigator. Click Edit and then click Preferences. The Preferences dialog box appears. Click the Adva...
Page 25 - Using Your Cable Modem; Once you’ve installed the modem and configured your browser; Connecting to the Internet; READY light, SYNC light, and USB light go on, indicating that; Ending an Internet Session
Using Your Cable Modem 21 3 Using Your Cable Modem Once you’ve installed the modem and configured your browser to use a LAN, connecting to the Internet is as simple as clicking the icon that corresponds to the desired Internet application. Note: At this time you may also want to install and use othe...
Page 26 - Uninstalling the Modem
22 Zoom USB Cable Modem User’s Manual Note: If your cable TV service is interrupted, your cable modem service will also be interrupted. If you are unable to connect to the Internet, or if your browser notes that it is unable to find a selected URL, check to make sure that your cable TV service is op...
Page 27 - Appendix; Front Panel Information
Appendix A: Front Panel Information 23 Appendix A Front Panel Information After you’ve correctly installed the Zoom Cable Modem, the READY READY READY READY light, SYNC SYNC SYNC SYNC light, and USB USB USB USB light go on to indicate that the modem is fully operational. LIGHT NAME MODE STATUS READY...
Page 28 - Troubleshooting; This section provides tips for troubleshooting your cable; Problem: I cannot access my Internet service or send or
24 Zoom USB Cable Modem User’s Manual Appendix B Troubleshooting This section provides tips for troubleshooting your cable modem in the event of minor problems. By referring to these tips, you may be able to quickly correct the problem and avoid a call to Technical Support. In addition, you should c...
Page 30 - Problem: The Cable Modem’s SYNC light blinks for 5
26 Zoom USB Cable Modem User’s Manual Problem: The Cable Modem’s SYNC light blinks for 5 minutes, goes off, comes on again and repeats. Solution: • Make sure the connection is secure. • Check with your cable service provider to make sure that high speed access is available and running. • In rare ins...
Page 31 - Regulatory Information; FCC Part 15 Emissions Statement; Industry Canada Emissions Statement
Appendix C: Regulatory Information 27 Appendix C Regulatory Information FCC Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to part 15 of the FCC Rules. These limits are designed toprovide reasonable protection agai...
Page 32 - Reference Information; We recommend that you take a few moments to fill in the; Zoom Cable Modem Model; (located on the label on the bottom of the modem); Date of Purchase; Store or Dealer
0951-B 27145 ©2001 Reference Information We recommend that you take a few moments to fill in the following information for your future reference.In the event you need to call Customer Support, you will need the information below. Zoom Cable Modem Model ________________________ (located on the box) S...
