ZOOM 5695 - Manual

Chapter 1: Installation Instructions 9 In addition, the package might include: ¾ A splitter to enable you to use a single ADSL wall jack for both an Internet connection and for telephone service (certain countries only) ¾ Phone-jack adapter to adapt the phone cord to a particular phone jack (certain...

ADSL X6v User Guide 10 ¾ If you want to be able to switch between Internet calling and standard landline calls, you will need a traditional landline telephone connection. This connection provides emergency backup if you lose power. Installing the X6v ¾ Macintosh and Linux users: please go to page 12...

8 If you are prompted to enter your user name and password, remember that they are case-sensitive: 9 When you complete the installation and setup, click Finish to update your modem and close the Install Assistant . Congratulations! You have established communication and your computer is now connecte...

Installing the Hardware 1 Shut down and power off your computer. (This can be any one of the computers that you plan to use with the X6v . In a typical situation, this would be the computer that is closest to your ADSL wall jack.) 2 Rotate the antenna on the back of the modem to a vertical position....

Chapter 1: Installation Instructions 15 Establishing Communication Important! Macintosh and Linux users must make sure that the computer’s TCP/IP settings are configured properly BEFORE starting this section. See Macintosh TCP/IP Settings on page 147 or Linux TCP/IP Settings on page 149 for instruct...

ADSL X6v User Guide 18 because most Internet service providers use DHCP. − Select Use the following IP Address only if you are using a static IP address. (You should know if you are using static IP addressing. There is typically an extra charge for a static IP address and you usually have to make sp...

Chapter 1: Installation Instructions 19 Setting Up a Network When a computer that is directly connected to the X6v modem is able to browse the Web, you know for certain that your Web connection is working. Now you can set up the rest of your network. It is up to you to decide whether you want to hav...

ADSL X6v User Guide 20 3 Turn on the computer. 4 Verify that your Internet connection is working. Open your Web browser and connect to a familiar Web address. 5 Repeat steps 1 through 4 for each computer you want to add. To Connect a Network Device You can use one of the ETHERNET ports on the X6v to...

Chapter 1: Installation Instructions 21 Universal Plug and Play The X6v supports Universal Plug and Play (UPnP ™ ). This means that other devices plugged into your computer or network (for example, a gaming application, router, or stand-alone firewall) that use UPnP should automatically detect the X...

ADSL X6v User Guide 22 2 Setting Up Your Wireless Network This chapter discusses how to set up a wireless network using computers that have built-in wireless capabilities and/or a wireless adapter. Chapter 3 provides information about implementing network security. Note that for each computer added ...

ADSL X6v User Guide 24 automatically connect to this network every time you start your computer but you will want to connect in the future. Click Close to display the Select a location . . . dialog box where you choose a location. If the User Account Control dialog box appears, click Continue . • Cl...

Chapter 2: Setting Up Your Wireless Network 25 Connecting a Windows XP Computer with Built-in Wireless Capabilities 1 On your Windows desktop, click the Start button then click Control Panel . 2 Double-click the Network Connections icon. 3 Right-click the Wireless Network Connection icon, then selec...

Chapter 2: Setting Up Your Wireless Network 27 X6v uses channel 10. If you need to change this channel, do so using the Wireless Setup page of the Zoom Configuration Manager . • If you want to secure your wireless network so it won’t be accessible by others, you should specify security settings. To ...

ADSL X6v User Guide 28 Checking Your Settings If you ever need to check your wireless settings, you can do so from the Wireless Setup page. This page is available in the Zoom Configuration Manager by clicking the Wireless icon. The following table explains the settings. This setting… Lets you specif...

Chapter 3: Setting Wireless Security 29 3 Setting Wireless Security When you first set up your X6v wireless network, security is turned off by default. This means that your wireless signal is not encrypted and that anyone with compatible wireless technology can access your computer network and the I...

Wireless MAC Filtering This page lets you grant or deny network access to devices with the listed MAC addresses. Setting Description MAC Address Auth Select Disabled , White List or Black List . White List allows network access only to the devices in the Existing Wireless MAC Filtering list. Black L...

Chapter 4: Setting Up VoIP Service 39 4 Setting Up VoIP Service This chapter covers the setup of the X6v for Internet telephone service, using the X6v’s built-in VoIP capabilities. To complete the installation, you need the following: • An account set up with a VoIP service provider. If your X6v did...

Changing Your VoIP Settings The User Configuration link on the Your VoIP Account page lets you add or change settings such as Speed Dials, Call Forwarding, and Call Waiting/Caller ID. Click the Help button on each page for configuration tips. On each page, when you complete your changes, click Save ...

Do Not Disturb Note: This feature applies to VoIP calls only. On the User Configuration menu, click Do Not Disturb to enable or disable this feature, which allows you to block all calls except those from the phone numbers on the Do Not Disturb Exceptions list: Your phone will not ring unless you get...

There are two cases where you should disable Call Waiting : • If you have enabled Call Forward on Busy on the Call Forwarding page. (See page 45.) • If you have configured a Fax Transmission Mode on the Audio Settings page. (See page 54.) Incoming Call Blocking This feature applies to VoIP calls onl...

Outgoing Call Blocking This feature applies to both VoIP and standard telephone calls. On the User Configuration menu, click Outgoing Call Blocking to prevent certain phone numbers from being dialed from the X6v. At the Block Listed Outgoing Numbers option, select the Enable check box. In the Blocke...

Advanced VoIP Configuration On any VoIP system page, click the Advanced VoIP Setup icon to display the full VoIP user configuration menu in the left pane. Basic read-only system information is displayed in the main window: (There are a number of highly technical Advanced VoIP Setup parameters that a...

VoIP System Settings Click VoIP System to select a parameter from this menu: Date/Time The date and time are set automatically by the time server, and the Daylight Savings adjustment is enabled by default. You may need to change your Time Zone relative to Greenwich Mean Time. For help, please see ht...

VoIP Subsystem Network Configuration The VoIP names are informational only. You can change the network MTU ( M aximum T ransmission U nit) value if you are instructed by your system administrator or by Zoom Customer Support. Static IP / DNS Configuration Setting Description Static IP Address The VoI...

STUN Settings This page lets you configure STUN ( S imple T raversal of U DP through N ATs), which helps the X6v route VoIP packets through the NAT firewall. Setting Description STUN Enable STUN permits discovery of Network Address Translation (NAT) mapping. If your VoIP service uses Outbound Proxy,...

VoIP Parameters Click the VoIP Parameters menu to display the Audio Settings and RTP Protocol Parameters configuration pages. Audio Settings Setting Description Preferred Codecs Lets you arrange the Codec names in order of preference. The default sequence is G.711u, iLBC, G.729B, G.711A. If your ups...

RTP Protocol Parameters This page displays the VoIP system's R eal-time T ransport P rotocol jitter buffer parameters. The page is informational only. SIP Parameters 1 Select the SIP ( S ession I nitiation P rotocol) Parameters menu to display the SIP Protocol Parameters configuration page. 2 Change...

Regionalization Settings Select the Regionalization menu to display the following two configuration pages. SLAC Configuration Use the SLAC ( S ubscriber L ine A udio-processing C ircuit) Configuration page to support the Caller ID mode required by your phone. The defaults shown in the illustration a...

CODEC Configuration Use the CODEC ( CO de/ DEC ode) Configuration page to support the Caller ID modes used by your PSTN service provider on the line connected to the X6v's TELCO port. The defaults shown in the illustration are for the United States. In other regions, the appropriate defaults will ap...

Subscription Services When you select this item from the VoIP system menu, the Dialing Parameters page appears. Dialing Parameters In a given location, normally only a few types of dialed numbers need to be defined. There is dialing for local calls, there is dialing for domestic toll calls, and ther...

Chapter 4: Setting Up VoIP Service 59 Bridging from VoIP to PSTN The VoIP bridge modes let you use the X6v as a mini telephone switch. You are probably familiar with telephone switches at companies, government offices and the like. When you call a main number, the telephone switch (or switchboard) a...

ADSL X6v User Guide 62 Setting Description VoIP Bridge Accept Only These Numbers (01 to 10) Enter up to 10 phone numbers that can access the bridge feature VoIP Bridge Billing Delay Duration (10 ms) Time after auto-answer that X6v sends indication to server. The default is 10 x 10 ms = 100 ms. VoIP ...

To forward the Caller ID of the incoming PSTN number when someone makes a bridge call: At PSTN Caller ID Forward to VoIP , select Enable . (If this parameter is disabled, the X6v will send its own VoIP Caller ID as the Caller ID of the bridged call). Miscellaneous TELCO Parameters If you are having ...

ADSL X6v User Guide 70 Controlling the X6v from Your Phone Many VoIP features can be controlled from the phone plugged into your X6v. For all these commands, pick up the receiver and then enter the command. (These commands do not apply to non-VoIP calls. Features for the traditional phone network ar...

Chapter 4: Setting Up VoIP Service 71 *77 Block all calls that don’t have a Caller ID. *87 Stop blocking calls that don’t have a Caller ID. *78 Do Not Disturb. Your phone won’t ring. *79 Turn off Do not Disturb. Lets your phone ring. Resetting Your VoIP Configuration To reset the X6v to your most re...

ADSL X6v User Guide 72 5 The X6v and Online Gaming This chapter covers the setup of the X6v for online gaming with a desktop, notebook, Xbox® or Xbox 360, or PlayStation® 2 or 3. Do I Need to Do Anything? There are three cases where you need to set up your modem in order to play online games: • If y...

Chapter 5: The X6v and Online Gaming 75 Make these entries: Setting Values IP Address Enter 192.168.0.50 . If you are setting up more than one computer, use different IP addresses. For example, enter 192.168.0.50 for the first computer and 192.168.0.51 for the next computer. MAC Address Type the com...

Chapter 5: The X6v and Online Gaming 77 7 Under IP Address Setting , select Manual and enter the following: ƒ For IP Address , choose any address from 192.168.0.101 to 192.168.0.233. ƒ For Subnet Mask , enter 255.255.255.0 ƒ For Default router (X6v) address, enter 192.168.0.1 8 Now go to page 83 for...

Setting Up a Virtual Server or DMZ on Your Computer Note: If you have third-party firewall software, such as the Windows XP firewall, installed on your computer, you may need to deactivate it before setting up the virtual server or DMZ. Otherwise your computer may block the ports you want to open. 1...

ADSL X6v User Guide 84 4 Click Save Changes and then Write Settings to Flash . Important: If you have not already configured wireless security on the PlayStation, see page 29 if your network uses WEP, or page 33 if your network uses WPA. If your security has been configured, your online gaming setup...

Chapter 6: Using Router Setup 85 6 Using Router Setup Router Setup is primarily for technically advanced users. For most people, the options that are set by default when the X6v is installed are sufficient. However, those who want or need to change the advanced X6v settings can do so by logging in a...

Viewing the Router Setup Options You open the Router Setup page by clicking the Router Setup icon at the top of the Zoom Configuration Manager page. The page opens and displays buttons organized into three groups: Configuration , Status , and Administration : Configuration Options When you click a C...

Chapter 6: Using Router Setup 87 This button… Opens a page that lets you… Advanced Firewall Filter Define an additional layer of security for the computers in your network. For example, if you create a DMZ interface using the Virtual Server/DMZ page (see below), you can enable the firewall filtering...

ADSL X6v User Guide 88 This button… Opens a page that lets you… Virtual Server/DMZ Open access to your computer by creating a virtual server or a DMZ (Demilitarized Zone). By default, your modem uses NAT (Network Address Translation) to hide your networked computers from users on the Internet. Howev...

Chapter 6: Using Router Setup This button… Opens a page that lets you… QoS (Quality of Service) Assign each port (ETHERNET ports 1-4 and the wireless port) a priority of High or Medium. This lets you assure better performance for gaming and VoIP, for example. TR 069 (T echnical R eport 069) Allow an...

Chapter 6: Using Router Setup 91 Setting Description Diagnostic Tests Run a diagnostic test to help isolate any problems you may be having. Using the WAN Configuration Settings When do I need the WAN Configuration page? The WAN Configuration page contains critical information about your Wide Area Ne...

WAN Configuration Page The following table describes the settings on the WAN Configuration page and the values that you can enter. After you enter your values, click Save Changes and then Write Settings to Flash . Note: The table shows settings in addition to the ones shown in the picture. Depending...

ADSL X6v User Guide 96 Setting Description RIP RIP is an Internet protocol that you can set up to share routing table information with: ¾ LAN devices that support RIP ¾ Remote networks connected via the ADSL line ¾ Your ISP’s location Most small home or office networks do not need to use RIP since t...

Setting Description Sent V1 Send Version 1: Send RIP information to other RIP-enabled devices. Sent V2 Send Version 2: Send RIP Information to other RIP-enabled devices. Using the Ethernet Configuration Settings Do I need to change my Ethernet settings? The Ethernet Configuration page contains infor...

ADSL X6v User Guide 98 Setting Description Port The Ethernet Ports 1-4 on the back of your modem. Configuration Shows how your Ethernet ports are set up. Linked A check mark indicates that the Ethernet port is connected. Speed/Duplex If you are having problems establishing your Ethernet connection, ...

Adding Extra Security with Advanced Firewall Filtering Do I need extra security? Setting up advanced firewall security provides an additional layer of security. For example, if you create a DMZ interface for gaming using the Virtual Server/DMZ page, you can enable the firewall filtering and add a se...

Setting Security Logging What is security logging? Security logging is a list of events (computer activity and user activity) that alerts you to potential security issues. Based on the Level selected, you can record all or some of these events. It also lets you examine the effectiveness of your bloc...

Configuring Intrusion Detection What is intrusion detection? Intrusion detection protects your network from hackers who use the Internet to damage your network. Your modem’s default Intrusion Detection setting should work fine for most hacker attacks, but there is additional functionality that you c...

Adding a DNS Server Name Do I need to add a DNS server name? Typically you should not need to enter a DNS server name as it is assigned automatically when your connection is established. However, your ISP may instruct you to enter an IP address for a DNS server name . Here is a picture of the DNS pa...

Creating a Virtual Server or a DMZ Do I need to create a virtual server or DMZ? By default, your modem uses NAT to hide your computers from users on the Internet; however, there may be times when you want to allow access by outside users to a computer on your network. For instance, you would want to...

Using the ADSL Settings Do I need to change my ADSL settings? Typically you should not need to change your ADSL settings; however, you may be instructed to do so by your service provider. Or, if you are having problems establishing a physical layer connection, you may want to change a couple of the ...

Chapter 6: Using Router Setup 113 Setting Description Standard If you are having problems establishing the physical layer connection, you can try selecting different settings to see if this helps you connect. (If the INTERNET light on the modem is flashing then the physical layer connection is down;...

ADSL X6v User Guide 116 Creating a Fixed (Static) IP Address How do I create a fixed IP address? You create a fixed IP Address for a computer on your network using the DHCP Server Fixed Host page. The link to this page is found on the LAN Configuration page. (This is not strictly speaking a static I...

Assigning a Half Bridge Device When would I assign a half bridge device? Assigning a PPP Half Bridge gives a public IP address to a computer that you choose so you can bypass the modem’s NAT feature and open up all ports on your computer. You may want to do this if you are using an application that ...

Enabling or Disabling UPnP U niversal P lug a n d P lay (UPnP) with I nternet G ateway D evice (IGD) protocol is installed in X6v units when they are shipped by Zoom. Change this setting only if you have a good reason to do so. To change the status of Universal Plug and Play, on the Router Setup pag...

Assigning Ports to a PVC Normally you should not change Per Port PVC ( P ermanent V irtual C ircuit) settings unless your ISP tells you to do so. If you have more than one PVC set up, you can use this feature to assign Ethernet ports to the additional PVC(s). Per Port PVC is typically used to assign...

Filtering Out MAC Addresses Most users will not need this feature. However, if there is a PC or other device on the X6v network that you don’t want using the Internet, you can use MAC address filtering to deny the device Internet access. (That computer or device will still be able to communicate wit...

Click this link to display the associated MAC address information in the top half of the screen, where you can edit it or delete it from the MAC Filters List . MAC Filters List Edit/Delete Click this link to edit or delete the associated MAC address information. To delete, click the Reset button in ...

Managing Access to Services To change access settings, on the Router Setup page click Management Control to open the Management Control page. Setting Description LAN Access If a check box is selected, the associated service is enabled for local network users. The default for all services is Enabled ...

Chapter 6: Using Router Setup 125 Configuring Quality of Service Quality of Service (QoS) helps guarantee upstream bandwidth for applications that require fast and dependable throughput. For example, QoS can slow down a photo upload so a phone call can proceed without garbling, and/or a gamer can en...

Note that on the QoS screen, Port 1 is the Ethernet port labeled ETHERNET 1 on the X6v back panel. Port 2 is ETHERNET 2, and so forth. Setting Description Do you want to turn on QoS . . . .? If you click YES to assign priorities to the X6v’s VoIP, ETHERNET and wireless ports, by default VoIP and ETH...

Monitoring ADSL, Wireless, and Ethernet Status How should I use the ADSL, Wireless, and Ethernet Status Reports? These reports are useful tools for evaluating your system and for troubleshooting. Should a problem arise, a Technical Support Representative may ask you for the information that is conta...

ADSL Status Report Here is a picture of the ADSL Status Report: The ADSL Line State tells you where your modem is in the connection process. The three states are Training, Handshake , and ShowTime . A line state of ShowTime shows that your modem has established a physical connection to the DSLAM (DS...

Ethernet Status Report Here is a picture of the Ethernet Status Report: The Ethernet Status Report gives you information about the receive ( Rx ) and transmission ( Tx ) rates of packets. ADSL X6v User Guide 134

Changing Your Password When should I change my password? For added protection of your X6v settings, you should change the admin login password ( zoomadsl )after you have logged into the Zoom Configuration Manager . Here is a picture of the page where you enter your Old Password and New Password : En...

Reboot/Restore Factory Settings How do I restore my modem's factory settings? You can restore your modem to its original factory settings. This will restore the original admin/zoomadsl (user name/password) to the Zoom Configuration Manager on your computer. You can then log in using the admin/zoomad...

Updating Your Firmware How do I update my firmware? Periodically you may want to update the firmware on your X6v modem. To do this, you download the Image file from the Zoom Web Site to your computer. You then use the Firmware Update option to upload the file to your modem. Important! It is recommen...

Appendix A: DSL Internet Settings Tables 139 Appendix A: ADSL Internet Settings Tables Below are two tables, one for the USA and one for other countries. These tables are for customers whose service providers do not supply them with ADSL settings. Many ADSL providers use different settings depending...

ADSL X6v User Guide 140 Service Provider VPI VCI Encapsulation Earthlink (1) 0 35 PPPoE LLC Earthlink (2) 8 35 PPPoE LLC Eastex 0 100 PPPoA LLC Embarq (Sprint) (1) 0 35 PPPoA LLC Embarq (Sprint) (2) 8 35 PPPoE LLC GWI 0 35 1483 Bridged IP LLC Hotwire 0 35 1483 Bridged IP LLC Internet Junction 0 35 1...

Appendix B: Front and Back Panels The X6v Front Panel The following table describes each LED on the X6v's front panel. LED Description POWER Green when the X6v is plugged into a power source. Red when a self-test error is found. ETHERNET Lights if any Ethernet port of the X6v is plugged into the Eth...

LED Description INTERNET Steady green when an Internet connection is established. Flashes green to indicate data activity. Red when the X6v cannot access the Internet. Off when the X6v is in Bridge mode, or if there is no DSL connection. READY Steady on when the X6v is ready to place a VoIP call. TE...

ADSL X6v User Guide 146 Appendix C: TCP/IP Network Settings If you are using a Macintosh or Linux computer, you must ensure that your computer’s TCP/IP network settings are configured properly. Otherwise you will not be able to connect to the Internet. Note : If you are using a Windows computer, you...

Appendix C: TCP/IP Network Settings 147 Macintosh TCP/IP Settings How you configure your Macintosh computer’s network settings differs, depending on your Mac OS. For OS X, follow the instructions below. Otherwise go to page 148. Mac OS X 1 From the Dock , choose System Preferences and then Network t...

ADSL X6v User Guide 148 Mac OS 7.6.1 - 9.2.2 1 From the Apple menu, choose Control Panels and then TCP/IP to display the TCP/IP Window. 2 Under Connect via: , select Ethernet built-in . 3 Under Configure: , select Using DHCP Server . Do not enter anything in the DHCP Client ID field. 4 Close the TCP...

Appendix C: TCP/IP Network Settings 149 Linux TCP/IP Settings The instructions for setting up boot-time DHCP vary dramatically by distribution, so you may want to refer to your particular version’s documentation. Once you have followed the instructions for your Linux system, continue with Establishi...

ADSL X6v User Guide 150 Windows TCP/IP Settings How you configure your Windows computer’s network settings differs, depending on your operating system. Go to the section that corresponds to your Windows operating system. Note : If you are using a Windows computer, you do not have to configure the TC...

Appendix D: Troubleshooting 153 Appendix D: Troubleshooting The following are some problems you might experience and some possible solutions to remedy the situation. Problem My X6v’s DSL light is steady on, but I cannot connect to the Internet. Solution First, perform a power cycle on your computer ...

ADSL X6v User Guide 156 Release . Then type http://192.168.0.1 into your browser’s address bar, and the Authentication box should display. Problem The computer on which I installed the X6v software is connected to the Web, but one or more of the additional computers I have connected directly to the ...

Appendix D: Troubleshooting 157 Problem The computer on which I installed the X6v software is connected to the Web, but the computers connected through my network device (such as a wireless access point, router, hub, or switch) cannot access the Internet. Solution The problem is most likely with you...

158 ADSL X6v User Guide Appendix E: Configuring Your Web Browser Important! This section is for Windows computers only. If you are using a Macintosh or Linux computer, your browser is already configured properly. However, you must ensure that your computer’s TCP/IP settings are configured properly. ...

Appendix E: Configuring Your Web Browser 159 Configuring Internet Explorer The following instructions are for Internet Explorer Version 6.0 or later. (If you do not have this version, you can get a free upgrade from Microsoft Corp. If you are not sure what version you have, open Internet Explorer an...

Appendix E: Configuring Your Web Browser 161 Configuring Mozilla Firefox The following instructions are for Mozilla Firefox Version 2.0. (If you do not have Version 2.0, you can get a free download from Mozilla at http://www.mozilla.com/en-US/firefox/ . If you are not sure what version you have, ope...

ADSL X6v User’s Guide 162 Appendix F: Wireless Channels by Country For most countries channels 1-13 are normal for private wireless networks. The following table shows countries known to use channels other than 1-13 for private wireless networks. Country Channels France 10-13 Israel 4-9 Japan 1-13 1...

Appendix G: Regulatory Information 163 Appendix G: Regulatory Information U.S. FCC Part 68 Statement This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. The unit bears a label on the back which contains among other information a product identifier in the f...

0719-B 27475 ©2009 NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any ...