Page 2 - Contents
Contents INTRODUCTION ................................................................................ 3 W HAT Y OU N EED TO U SE Y OUR F AXMODEM ..................................... 3 CHAPTER 1 INSTALLING YOUR FAXMODEM ........................ 4 E ASIER I NSTALLATION .................................
Page 3 - Introduction; What You Need to Use Your Faxmodem; Make sure that you have received the following items:; You also need the following:
Introduction 3 Introduction Congratulations! Your new faxmodem is a powerful, flexi-ble tool that provides fast connections to the Internet andwill help you manage your communications, work moreeffectively, and present a polished and professional imageat home or at the office. This manual explains h...
Page 4 - Chapter 1; Installing Your Faxmodem
4 Quick Start and Reference Guide Chapter 1 Installing Your Faxmodem Easier Installation We have enhanced the plug-and-play capability by pro-viding a software program that you must run before youinstall your faxmodem. This program installs “driver” filesand sets up your computer to recognize the ne...
Page 5 - Installing the Faxmodem Card
Chapter 1 Installing Your Faxmodem 5 must detect your modem settings in order to com-plete their setup routines. When the PCI modem installation program has fin-ished, remove the CD from its drive and shut downyour computer. Installing the Faxmodem Card CAUTION Do not handle any internal modem card ...
Page 6 - If you are removing your old modem:
6 Quick Start and Reference Guide you have two telephone lines and want to keep yourfax program running on one line while you accessthe Internet on the other line. Another reason forkeeping your old modem would be that you antici-pate being able to use “teaming” or “bonding” soft-ware to use two mod...
Page 7 - Before you start the hardware installation, close
Chapter 1 Installing Your Faxmodem 7 to remove the old modem. Continue with step 3 be-low. 3 Before you start the hardware installation, close all running programs and shut down Windows if you have not already done so. Then turn your computer off and unplug it. Don’t plug it back inor turn it on unt...
Page 8 - Replace the computer cover.
8 Quick Start and Reference Guide Now insert your new faxmodem firmly into an avail-able PCI slot. See the following illustration. PCI slot 16-bitISA slots Typical coverplate The PCI slot is designed to easily mate with yournew PCI modem. Be sure that the bracket is lined up properly; thenscrew the ...
Page 9 - To find your COM port number, double-click My
Chapter 1 Installing Your Faxmodem 9 9 Plug in your computer and turn it on. 10 As the Windows operating system starts up, it willdetect your new faxmodem. Because the installationprogram has already provided your computer withthe required files, you will see Windows report onits progress, but it wi...
Page 10 - Testing Your Faxmodem
10 Quick Start and Reference Guide 12 If you have not encountered any problems, yourmodem is installed and you can move on to Testing Your Faxmodem, below. If you are having installa-tion problems, see Chapter 4. Testing Your Faxmodem Before you set up your software, start with a quick test tocheck ...
Page 11 - Chapter 2; Installing and Using; Software; Installing COMMUNICATE!
Chapter 2 Installing and Using COMMUNICATE! LITE Software 11 Chapter 2 Installing and Using COMMUNICATE! LITE Software The Zoom Link CD-ROM disc that was provided with yourfaxmodem includes COMMUNICATE! LITE , by 01 Commu- nique Laboratory, Inc. This is an integrated communica-tions software package...
Page 12 - Start
12 Quick Start and Reference Guide Click on the COMMUNICATE! button to begin the in- stallation. On the COMMUNICATE! LITE Main Menu you will be offered a choice of languages. Choose the languageyou want to install. After a few seconds the COMMUNICATE! Installation screen will appear. 2 Click on the ...
Page 13 - Running
Chapter 2 Installing and Using COMMUNICATE! LITE Software 13 COMMUNICATE! LITE is now installed and ready to send and receive faxes or voice messages. Running COMMUNICATE! LITE COMMUNICATE! LITE comes with extensive on-line help to guide you through faxing, data calling, and many otherfeatures. The ...
Page 15 - Getting Help for
Chapter 2 Installing and Using COMMUNICATE! LITE Software 15 Getting Help for COMMUNICATE! LITE For help with COMMUNICATE! LITE , consult the extensive help file included with the program.
Page 16 - Chapter 3; Using the Faxmodem with Other; Tips for Selecting Setup Options
16 Quick Start and Reference Guide Chapter 3 Using the Faxmodem with Other Software This chapter provides tips for setting up communicationssoftware, sending initialization strings containing ATcommands to the faxmodem, using audio features, using avideo camera, and accessing the Internet. Tips for ...
Page 17 - Class 1 or Class 2 fax drivers, select Class 1.; Initialization Strings; Click on Reference and then on AT Command Sets.
Chapter 3 Using the Faxmodem with Other Software 17 computer and the modem take place at this higherspeed, independent of the modem-to-modem speed.The modem auto-negotiates the highest speed con-nection between itself and the other modem. • If there is a section of your software called “TerminalSett...
Page 18 - Using AT Commands; Returning to the Factory Settings; Using Audio Features
18 Quick Start and Reference Guide • • If your telephone service includes Call Waiting thatyou can temporarily suspend by pressing *70, include ATDT*70, (including the comma) in the dial string. Using AT Commands If your software does not handle AT commands automati-cally, it should provide a place ...
Page 19 - Using Video
Chapter 3 Using the Faxmodem with Other Software 19 software that supports these features must be TAPI com-patible (TAPI stands for Telephony Application Program-ming Interface) or support IS-101 commands. An exampleof a TAPI-compatible software that supports voice mail isMicrosoft Phone™. Using Vid...
Page 20 - Chapter 4; Problems and Solutions; For installation problems, see Chapter 1, Installing Your
20 Quick Start and Reference Guide Chapter 4 Problems and Solutions Note: If your modem is not working, please read thischapter and the communications software docu-mentation in Chapter 3 carefully. Also, the modem drivers for your faxmodem areupdated periodically to enhance performance orfeatures. ...
Page 21 - General Troubleshooting
Chapter 4 Problems and Solutions 21 The modem works well when you are not using data compression, but the compression features are inoperative. 28 General Troubleshooting Problem : Your modem seems to install under Windows 95 or 98, but Windows cannot find it later. Solution : If your computer has a...
Page 23 - Dial Troubleshooting
Chapter 4 Problems and Solutions 23 If the software does not have speaker settings,add one of the AT commands listed below tothe initialization string: L1 for low volume L2 for medium volume L3 for highest volume For example, if you want the volume low andthe software uses the initialization string ...
Page 24 - On-line Troubleshooting; Problem
24 Quick Start and Reference Guide commands (IS-101 commands are sometimescalled +V commands). Consult your voice soft-ware’s documentation to determine whether itsupports TAPI and/or IS-101. Also, be sure youare using the latest 32-bit version of the soft-ware. Another possible problem is that your...
Page 25 - Note 1: In the command strings shown in the table that; Note 2: You may find it helpful to include S95=44 in your; Note 3: Some software allows these commands to be
Chapter 4 Problems and Solutions 25 In the following table, “protocol” means errorcorrection and data compression. Note that thefirst two lines in the table are likely to be themost valuable. Note 1: In the command strings shown in the table that follows, the character 0 is zero, not the letter “O.”...
Page 26 - for the complete set of AT com-; Problem: Your online service reports a connect speed; Control Panel, open Modems and click on
26 Quick Start and Reference Guide &D2 parameter settings are stored. Refer to the Web pageat www.modems.com for the complete set of AT com- mands.) To force Type these commands andpress Enter MNP 5/MNP 4 operation AT \N5 LAPM only AT \N4 MNP 4 only AT \N5 %C0 MNP 10 operation AT –K1 –SEC=1 “Nor...
Page 29 - Regulatory Information
Appendix: Regulatory Information 29 Appendix: Regulatory Information FCC Part 68 Telecommunications Statement The Federal Communications Commission (FCC) has established ruleswhich permit this device to be directly connected to the telephone net-work. This device is registered with the Federal Commu...
Page 30 - FCC Part 15 Emissions Statement
30 Quick Start and Reference Guide FCC Part 15 Emissions Statement All modems generate radio frequency energy and if not installed and used properly, i.e., in strict accordance with these instructions, may cause inter- ference to radio and television reception. This modem has been tested and found t...
Page 31 - Canadian Emissions Statement
Appendix: Regulatory Information 31 repairs or alterations made by the user to this equipment, or equipmentmalfunctions, may give the telecommunications company cause to re-quest the user to disconnect the equipment. Users should ensure for their own protection that the electrical groundconnections ...
Page 32 - Important Information; Faxmodem Model; or Dealer
2058-B 27555 ©1998 Important Information In the event you need to call for technical support or customer service, you will need the information below.We recommend that you take a few moments to fill in the following information for your future reference. Faxmodem Model _______________________ (locat...
