Page 3 - Contents
Contents G ETTING S TARTED ............................................................... 1 C ABLE M ODEM S ERVICE ........................................................... 1 S YSTEM R EQUIREMENTS ........................................................... 2 W HAT Y OU W ILL N EED F OR I NSTALLAT...
Page 5 - Getting Started; Cable Modem Service
Getting Started 1 Getting Started Your Zoom ® 10BaseT (Ethernet) Cable Modem is designed to connect your personal computer to the Internet through the same cable that you use for television reception. A cable modem provides several advantages over traditional dial- up analog modems: • Transmission s...
Page 6 - System Requirements
2 Zoom 10BaseT Cable Modem User’s Manual System Requirements • Windows ® 95/98/Me, Windows NT ® , Windows 2000, or Mac ® OS 7.53 or later. • A 10BaseT (Ethernet) port on your computer. If you do not have one, you will need to install a Network Interface Card (NIC). Some cable companies will provide ...
Page 9 - Installing Your Cable Modem; Requesting Cable Modem Service
Installing Your Cable Modem 5 1 Installing Your Cable Modem Note: If your cable company provides you with an installation procedure, follow it instead of the procedure described in this chapter. This chapter illustrates a typical cable installation in your home or office and describes how to connect...
Page 10 - Run
6 Zoom 10BaseT Cable Modem User’s Manual Windows 95/98/Me operating systems 1 From the Windows desktop, click Start | Run . 2 In the Run dialog box, type winipcfg and click OK . 3 In the IP Configuration dialog box, select your NIC/Ethernet adapter and write down its 12- character Adapter Address in...
Page 11 - Windows NT/2000 operating systems
Installing Your Cable Modem 7 Windows NT/2000 operating systems 1 Windows NT : From the Windows desktop, click Start | Programs | Command Prompt . Windows 2000: From the Windows desktop, click Start | Programs | Accessories | Command Prompt . 2 In the Command Prompt window, type ipconfig [space] /al...
Page 12 - Macintosh operating systems
8 Zoom 10BaseT Cable Modem User’s Manual Macintosh operating systems 1 Choose Apple System Profiler from the Apple menu. 2 In the Apple System Profiler window, click the Network Overview arrow and then the AppleTalk arrow. Locate the 12-character Hardware Address and make a note of it. We advise tha...
Page 15 - Network; Properties
Installing Your Cable Modem 11 6 In the Network dialog box there should now be an entry for TCP/IP . (Click No if you are asked to restart your computer.) Highlight TCP/IP and click Properties .
Page 17 - Windows NT 4.0 Network Settings
Installing Your Cable Modem 13 9 The Network dialog box from Step 1 is displayed again. Make sure TCP/IP is highlighted, and click OK to enable your settings. 10 If prompted, restart the computer. You have configured your Windows 95/98/Me network settings successfully. Now turn to Making the Connect...
Page 19 - Windows 2000 Network Settings
Installing Your Cable Modem 15 7 In the Microsoft TCP/IP Properties dialog box, select your Network Interface Card from the Adapter list, and click Obtain an IP address from a DHCP server . Click OK to enable your settings. 8 The Network dialog box reappears. Click OK . You have configured your Wind...
Page 20 - Network and Dial-Up Connections
16 Zoom 10BaseT Cable Modem User’s Manual 1 From your computer’s desktop, click Start | Settings | Network and Dial-Up Connections . 2 The Network and Dial-Up Connections window is displayed. Right-click the Local Area Connection icon, and click Properties . 3 The Local Area Connection Properties di...
Page 23 - Macintosh Network Settings
Installing Your Cable Modem 19 Macintosh Network Settings To configure the network settings on your Macintosh, follow these steps: 1 Choose Control Panels from the Apple menu and then TCP/IP ( T ransmission C ontrol P rotocol/ I nternet P rotocol) to display the TCP/IP dialog box (you will use this ...
Page 25 - Making the Connections
Installing Your Cable Modem 21 Making the Connections Typical connections are illustrated below.The first diagram shows an installation with modem and cable TV. The modem should be placed on a port of the first splitter inside your home or office, and should be kept on a separate circuit from your c...
Page 27 - Cable and Power Connections; READY; Automated Synchronization
Installing Your Cable Modem 23 All connections are made on the rear panel of the modem as shown below. Note: You must give the Cable Modem MAC and Ethernet Adapter addresses to your cable company before you connect the modem. See page 5. Cable and Power Connections 1 Turn your computer on. 2 Connect...
Page 28 - SYNC
24 Zoom 10BaseT Cable Modem User’s Manual After the modem completes a self-test, it synchronizes with the cable provider network. During this process, the SYNC light blinks, rapidly at first, then slowly. The ACT light flickers briefly as the modem receives information from the cable provider. Note:...
Page 29 - Configuring Your Browser; Internet Explorer 4.0
Configuring Your Browser 25 2 Configuring Your Browser An Internet browser is a program used to find and display Web pages. To find a page, the browser must connect to the Internet, via either phone lines or a LAN (Local Area Network). When using a cable modem, you need to set the browser to connect...
Page 30 - Internet Explorer 5.x
26 Zoom 10BaseT Cable Modem User’s Manual Internet Explorer 5.x 1 On your desktop, click the Internet Explorer icon. If you cannot access the Internet Explorer menu, follow these steps: a Click Start | Settings | Control Panel . b Click the Internet Options icon, and go to Step 3. 2 Click the Tools ...
Page 31 - Netscape Navigator
Configuring Your Browser 27 5 In the Local Area Network (LAN) Settings dialog box, select Automatically detect settings and click OK . Netscape Navigator 1 On the desktop, click the Netscape Navigator icon. 2 From the Edit menu, select Preferences . 3 In the Preferences dialog box, click the Advance...
Page 33 - Using Your Cable Modem; Connecting to the Internet; Ending an Internet Session
Using Your Cable Modem 29 3 Using Your Cable Modem Once you’ve installed the modem and configured your browser to use a LAN, connecting to the Internet is as simple as clicking the icon that corresponds to the desired Internet application. Note: At this time you may also want to install and use othe...
Page 35 - Appendix; Front Panel Information
Appendix A: Front Panel Information 31 Appendix A Front Panel Information After you’ve correctly installed the Zoom Cable Modem, the READY READY READY READY light, 10BT 10BT 10BT 10BT light, and SYNC SYNC SYNC SYNC light go on to indicate that the modem is fully operational. Light Mode Status READY ...
Page 36 - Troubleshooting
32 Zoom 10BaseT Cable Modem User’s Manual Appendix B Troubleshooting This section provides tips for troubleshooting your cable modem in the event of minor problems. In addition, check the Cable Modem Frequently Asked Questions (FAQs) section on our website: http://www.zoom.com/cable/faqs.html Note: ...
Page 38 - Problem: The Cable Modem’s SYNC light blinks for 5
34 Zoom 10BaseT Cable Modem User’s Manual Problem: The Cable Modem’s SYNC light blinks for 5 minutes, goes off, comes on again and repeats. Solution: • Make sure the connection is secure. • Check with your cable service provider to make sure that high speed access is available and running. • In rare...
Page 39 - Regulatory Information; FCC Part 15 Emissions Statement; Industry Canada Emissions Statement
Appendix C: Regulatory Information 35 Appendix C Regulatory Information FCC Part 15 Emissions Statement This equipment has been tested and found to comply with the limits for a Class Bdigital device, pursuant to part 15 of the FCC Rules. These limits are designed toprovide reasonable protection agai...
Page 40 - Reference Information
1211-B 27012 ©2001 Reference Information We recommend that you take a few moments to fill in the following information for your future reference.In the event you need to call Customer Support, you will need the information below. Cable Modem Model Cable Modem Model Cable Modem Model Cable Modem Mode...