Page 2 - WD Service and Support; Accessing Online Support
ii WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support.wdc.com . If the answer is not available or i...
Page 3 - Table of Contents; Managing and Customizing Your My Book Thunderbolt Duo Device 10
MY BOOK THUNDERBOLT DUO USER MANUAL TABLE OF CONTENTS – iii Table of Contents WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 5 - About Your WD Storage Device; Features
MY BOOK THUNDERBOLT DUO USER MANUAL ABOUT YOUR WD STORAGE DEVICE – 1 About Your WD Storage Device Welcome to your My Book ® Thunderbolt™ Duo dual-drive storage device, featuring revolutionary Thunderbolt technology that sets new standards for data transfer speeds and workflow flexibility in high-cap...
Page 6 - . For the latest software, firmware, and product documentation; Kit Contents; • My Book Thunderbolt Duo dual-drive storage device; Optional Accessories
MY BOOK THUNDERBOLT DUO USER MANUAL ABOUT YOUR WD STORAGE DEVICE – 2 Important: For the latest WD product information and news, visit our website at http:// www.westerndigital.com . For the latest software, firmware, and product documentation and information, go to http://support.wdc.com/downloads ....
Page 7 - Operating System Compatibility; Apple; Disk Drive Formats
MY BOOK THUNDERBOLT DUO USER MANUAL ABOUT YOUR WD STORAGE DEVICE – 3 Operating System Compatibility Your My Book Thunderbolt Duo dual-drive storage device and WD Drive Utilities software are compatible with the following Mac OS X 10.6.8 or later operating systems on Thunderbolt technology-enabled co...
Page 8 - Thunderbolt Ports; —Thunderbolt technology delivers unprecedented data transfer
MY BOOK THUNDERBOLT DUO USER MANUAL ABOUT YOUR WD STORAGE DEVICE – 4 Power/Activity LED The power/activity LED shows the device’s normal power state and activity, and provides caution/warning indications as follows: Note: If you see an over-temperature indication, power down the device and let it co...
Page 9 - Registering Your Device; • Do not drop or jolt the device.
MY BOOK THUNDERBOLT DUO USER MANUAL ABOUT YOUR WD STORAGE DEVICE – 5 Kensington ® Security Slot For physical device security, the Kensington security slot accepts a standard Kensington security cable (sold separately). For more information about the Kensington security slot and available products, v...
Page 10 - Connecting the Device and Getting Started; This chapter provides instructions for:; Connecting the Device; Turn on your computer.
MY BOOK THUNDERBOLT DUO USER MANUAL CONNECTING THE DEVICE AND GETTING STARTED – 6 Connecting the Device and Getting Started This chapter provides instructions for: Connecting the DeviceInstalling the WD Drive Utilities Software Connecting the Device 1. Depending on your region, if required, change t...
Page 11 - The device automatically powers up and mounts to your computer.; External disks; to use the device drives to back up with Time Machine:; Encrypt Backup Disk
MY BOOK THUNDERBOLT DUO USER MANUAL CONNECTING THE DEVICE AND GETTING STARTED – 7 4. Use the Thunderbolt cable to connect either port on the device to your computer: 5. Use the other port on the device to connect additional Thunderbolt peripherals. Note: Thunderbolt technology supports a total of se...
Page 12 - Don’t Use on Lion; If you do want to use the Time Machine backup software, click; Use as Backup; Installing the WD Drive Utilities Software
MY BOOK THUNDERBOLT DUO USER MANUAL CONNECTING THE DEVICE AND GETTING STARTED – 8 configurations. The Stripe and Mirror RAID modes of your My Book Thunderbolt Duo device are software configured, and the Lion backup disk encryption feature is not compatible with software-configured RAID devices. If y...
Page 13 - the screen that displays:; Accept; to continue and display the; “Managing and Customizing Your My Book
MY BOOK THUNDERBOLT DUO USER MANUAL CONNECTING THE DEVICE AND GETTING STARTED – 9 2. Drag the icon for the WD Drive Utilities software to the alias Applications folder on the screen that displays: 3. In the alias Applications folder, double-click the WD Drive Utilities application. 4. Read the licen...
Page 14 - This chapter includes the following topics:; Checking Device Health; Diagnostics
MY BOOK THUNDERBOLT DUO USER MANUAL MANAGING AND CUSTOMIZING YOUR MY BOOK THUNDERBOLT DUO DEVICE – 10 Managing and Customizing Your My Book Thunderbolt Duo Device This chapter includes the following topics: Checking Device HealthManaging the RAID ConfigurationErasing the Device DrivesRegistering the...
Page 16 - Managing the RAID Configuration; Checking the Device Status; Go
MY BOOK THUNDERBOLT DUO USER MANUAL MANAGING AND CUSTOMIZING YOUR MY BOOK THUNDERBOLT DUO DEVICE – 12 Managing the RAID Configuration The initial/default configuration of your My Book Thunderbolt Duo device is as a striped RAID 0 disk array for high-speed/maximum-storage performance. You can reconfi...
Page 17 - Changing the Device Configuration
MY BOOK THUNDERBOLT DUO USER MANUAL MANAGING AND CUSTOMIZING YOUR MY BOOK THUNDERBOLT DUO DEVICE – 13 Changing the Device Configuration CAUTION! Changing the device configuration reformats both drives, which erases all of the data on them. If you have been using the device in one mode and then want ...
Page 19 - device drives to back up with Time Machine:; If you do not want to use the Time Machine backup software, click:; Skip to step 10 on page 16.; My Book Thunderbolt Duo - A
MY BOOK THUNDERBOLT DUO USER MANUAL MANAGING AND CUSTOMIZING YOUR MY BOOK THUNDERBOLT DUO DEVICE – 15 8. The first time you configure to a new volume, a message asks if you want to use the device drives to back up with Time Machine: Note: Currently the Encrypt Backup Disk check box only appears on c...
Page 20 - and skip to step 10; Erasing the Device Drives
MY BOOK THUNDERBOLT DUO USER MANUAL MANAGING AND CUSTOMIZING YOUR MY BOOK THUNDERBOLT DUO DEVICE – 16 b. Depending on your computer’s operating system: • Using Snow Leopard, click Use as Backup Disk and skip to step 10 . • Using Lion: - If you want to create a password to secure your backup files, s...
Page 21 - computer, select the one that you want to erase.
MY BOOK THUNDERBOLT DUO USER MANUAL MANAGING AND CUSTOMIZING YOUR MY BOOK THUNDERBOLT DUO DEVICE – 17 2. If you have more than one supported storage device or drive connected to your computer, select the one that you want to erase. 3. Click Drive Erase to display the Drive Erase dialog: 4. On the Dr...
Page 22 - Registering the Device
MY BOOK THUNDERBOLT DUO USER MANUAL MANAGING AND CUSTOMIZING YOUR MY BOOK THUNDERBOLT DUO DEVICE – 18 e. Read the warning about the loss of data when you erase the drive and select the I understand check box to signify that you accept the risk and activate the Erase Drive button: Important: If you w...
Page 23 - Restoring the WD Software and Disk Image
MY BOOK THUNDERBOLT DUO USER MANUAL MANAGING AND CUSTOMIZING YOUR MY BOOK THUNDERBOLT DUO DEVICE – 19 3. If you have more than one supported storage device or drive connected to your computer, select the one that you want to register. 4. Click Registration to display the Registration dialog: 5. On t...
Page 24 - Safely Dismounting the Device Drives; Eject “My Book Thunderbolt Duo”; You might hear the drives power down.; shutting down or disconnecting the device drives.
MY BOOK THUNDERBOLT DUO USER MANUAL MANAGING AND CUSTOMIZING YOUR MY BOOK THUNDERBOLT DUO DEVICE – 20 Safely Dismounting the Device Drives Use the My Book Thunderbolt Duo Finder listing or desktop icon to safely dismount the device drives: 1. Right- or control-click the My Book Thunderbolt Duo Finde...
Page 25 - Replacing a Drive; Determining Which Drive Failed; For a striped RAID 0 configuration:
MY BOOK THUNDERBOLT DUO USER MANUAL REPLACING A DRIVE – 21 Replacing a Drive This chapter includes the following topics: Determining Which Drive FailedContacting WD Technical SupportRemoving and Replacing the Drive Determining Which Drive Failed Whether the application is running or not, the WD Driv...
Page 26 - Contacting WD Technical Support
MY BOOK THUNDERBOLT DUO USER MANUAL REPLACING A DRIVE – 22 Contacting WD Technical Support After you have determined which drive has failed, go to http://support.wdc.com and see Knowledge Base answer ID 8644 for information about obtaining a replacement drive. When contacting Technical Support, have...
Page 28 - Replace the drive cover plate and secure it with the thumbscrew:
MY BOOK THUNDERBOLT DUO USER MANUAL REPLACING A DRIVE – 24 9. Gently slide the replacement drive assembly into the enclosure until it is fully inserted: 10. Replace the drive cover plate and secure it with the thumbscrew: Note: Do not overtighten the thumbscrew. 1 2 3
Page 29 - If the WD Drive Utilities software is not already running, click; to display the WD Drive Utilities screen (see Figure 3 on page 9).; RAID Management
MY BOOK THUNDERBOLT DUO USER MANUAL REPLACING A DRIVE – 25 11. Close the top cover and firmly push down on the top cover button until it snaps into place: 12. If the WD Drive Utilities software is not already running, click Go > Applications > WD Drive Utilities to display the WD Drive Utiliti...
Page 30 - Configuration
MY BOOK THUNDERBOLT DUO USER MANUAL REPLACING A DRIVE – 26 A striped RAID 0 disk array (continued) c. Click Configuration to display the volume dialog for reconfiguring the RAID array. d. Use the device configuration procedure in “Changing the Device Configuration,” starting at step 5 on page 14 to ...
Page 31 - Go to; Drive Erase
MY BOOK THUNDERBOLT DUO USER MANUAL REPLACING A DRIVE – 27 16. Go to http://support.wdc.com and see Knowledge Base answer ID : • 7 for information about downloading and restoring the WD software and disk image • 8644 for information about returning the defective drive. Important: Do not disassemble ...
Page 32 - Compliance and Warranty Information; This appendix includes the following topics:; Regulatory Compliance; FCC Class B Information; Cet appareil de la classe B est conforme à la norme NMB-003 du Canada.; Safety Compliance
MY BOOK THUNDERBOLT DUO USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 28 Compliance and Warranty Information This appendix includes the following topics: Regulatory ComplianceEnvironmental Compliance (China)Warranty Information (All Regions Except Australia/New Zealand)Warranty Information (Aust...
Page 33 - or obtained on CD for a nominal
MY BOOK THUNDERBOLT DUO USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 29 GNU General Public License (“GPL”) Firmware incorporated into this product may include third party copyrighted software licensed under the GPL or Lesser General Public License ("LGPL") (collectively, “GPL Software”)...
Page 34 - Obtaining Service; for information on how to obtain service or a Return Material; Limited Warranty; ), accident or mishandling while in the possession
MY BOOK THUNDERBOLT DUO USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 30 Warranty Information (All Regions Except Australia/New Zealand) Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the...
Page 36 - Warranty
MY BOOK THUNDERBOLT DUO USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 32 Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specifications. The term of your warranty is...
Page 37 - Index
INDEX – 33 MY BOOK THUNDERBOLT DUO USER MANUAL Index A Accessories, optional 2 , 3 B Box contents 2 C CAUTION about disconnecting the system 20 about erasing the drives 16 China RoHS compliance 29 Compliance, regulatory 28 Configurations, RAID 1 Connecting the device 6 D Device compatibility 3 conne...
Page 38 - Western Digital
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or paten...
