Page 2 - WD Service and Support; Accessing Online Support
ii WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wd.com . If the answer is not available or if ...
Page 3 - Table of Contents
MY BOOK USER MANUAL TABLE OF CONTENTS – iii Table of Contents WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 6 - About Your WD Drive; Optional Accessories; Features; Ultra-fast transfer rates
MY BOOK USER MANUAL ABOUT YOUR WD DRIVE – 1 About Your WD Drive Secure your precious memories on My Book ® desktop storage. This USB 3.0 drive is optimized for the fastest possible data transfer rates and features complete protection for your files. The WD SmartWare ™ Pro automatic backup software p...
Page 7 - Universal connectivity; Kit Contents
MY BOOK USER MANUAL ABOUT YOUR WD DRIVE – 2 Universal connectivity —With this drive you get connectivity with the latest USB 3.0 devices as well as backward compatibility with USB 2.0 devices. Password protection for privacy —Gain peace of mind knowing that your data is protected from unauthorized a...
Page 9 - The power/activity LED shows the drive’s power state as follows:; Registering Your Drive; LED Appearance
MY BOOK USER MANUAL ABOUT YOUR WD DRIVE – 4 Power/Activity LED The power/activity LED shows the drive’s power state as follows: USB 3.0 Interface USB 3.0 supports data transfer rates up to 5 Gb/s. USB 3.0 is backward compatible with USB 2.0. Connection to a USB 2.0 port transfers data at the port sp...
Page 10 - Handling Precautions; • Do not drop or jolt the drive.
MY BOOK USER MANUAL ABOUT YOUR WD DRIVE – 5 Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation. Drives may be damaged by rough handling, shock, or vibration. Always observe the following precautions when unpacking and installing...
Page 11 - Connecting the Drive and Getting Started; Connecting the Drive; Turn on your computer.
MY BOOK USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 6 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD Drive Utilities, WD Security, and WD SmartWare software on your computer. It includes the following topics: Conn...
Page 12 - Cancel; Getting Started with the WD Software; Next
MY BOOK USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 7 4. If a Found New Hardware screen appears, click Cancel to close it. The WD software installs the proper driver for your drive. 5. Verify that the drive appears in your computer’s file management utility listing. Your My Book drive is ...
Page 13 - On the Custom Setup dialog:; d. Click Next to install the selected applications and options.; Wait for the installation to complete:
MY BOOK USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 8 5. On the Custom Setup dialog: a. Select an application name to see a brief description of the application: • WD Drive Utilities • WD Security • WD SmartWare b. Clear the check box for any application that you do not want to install. c...
Page 16 - a. Type your first name in the First Name box.; from a local hard drive or from a remote Dropbox folder:
MY BOOK USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 11 upgrade installs the WD SmartWare Pro software on this computer and provides email delivery of an activation code that you can use to install it on two other computers. a. Type your first name in the First Name box. b. Type your last ...
Page 17 - select the one that you want to back up files to:
MY BOOK USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 12 • By default, the computer option is selected and the computer icon signifies that the backup source device will be either an internal hard drive or drive partition, or a local direct-attached external hard drive: • Selecting the Drop...
Page 18 - a. Select the option for the type of backup that you want to run:; Category Backup
MY BOOK USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 13 c. If you select Dropbox as your backup target device, use the Dropbox Login Required dialog for configuring your Dropbox account for access by the WD SmartWare Pro software: You must configure your Dropbox account for access by the W...
Page 20 - On the initial Backup screen you can either:; Enable Backup; Skip Backup; Click; OK; to close the Backup Plan configuration complete message:
MY BOOK USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 15 c. Click Next to display the initial Backup screen. The initial Backup screen display depends on the type of backup you selected at step 13 on page 13. (See Figure 7 on page 16.) 15. On the initial Backup screen you can either: • Run ...
Page 22 - WD SmartWare Software Functional Overview
MY BOOK USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 17 WD SmartWare Software Functional Overview This chapter provides a brief functional overview of the WD SmartWare software. It includes the following topics: Home Tab DisplayBackup Tab DisplaysRetrieve Tab DisplaysSettings Tab DisplayH...
Page 23 - Home Tab Display; Use the Home tab display to view device content gauges and select:
MY BOOK USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 18 Note: In addition to the detailed Help tab information, each WD SmartWare display provides easy access to abbreviated online help to quickly guide you through your backup, retrieve, and settings tasks. Whenever you are uncertain abou...
Page 25 - Display Component; Select Account
MY BOOK USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 20 Table 1. Home Tab Functional Description Display Component Description Activation code required icon Not shown in Figure 8 on page 19: Signifies that the device is either a non-WD device or an unsupported WD device that requires a va...
Page 26 - This file category
MY BOOK USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 21 Backup source content gauge The content gauge for the selected backup source device shows all of the files that are available for a category-type backup against a blue background in six categories where: This file category Includes f...
Page 30 - Backup Tab Displays; • By category—As shown in the content gauges
MY BOOK USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 25 Backup Tab Displays The WD SmartWare software provides one of two different Backup tab displays, depending on how you want to select files to back up: • By category—As shown in the content gauges • By file—As shown in the folder stru...
Page 31 - Advanced View
MY BOOK USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 26 Table 2. Backup Tab Functional Description Display Component Description Advanced backup area In category mode, the initial/default configuration of the WD SmartWare software is to back up all categories of your files. In this config...
Page 32 - Apply Changes
MY BOOK USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 27 Advanced backup area (continued) In file mode, the initial/default configuration of the WD SmartWare software is with none of the files/folders selected for backup. After selecting the files or folders that you want to back up, click...
Page 33 - Retrieve Tab Displays; • Selecting the backup volume to retrieve from
MY BOOK USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 28 Retrieve Tab Displays Three WD SmartWare software Retrieve tab displays guide you through the tasks for finding backup files and copying them to the selected backup source device: • Selecting the backup volume to retrieve from • Sele...
Page 35 - Settings Tab Display
MY BOOK USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 30 Settings Tab Display See Figure 11 and Table 4 for a brief functional description of the Settings tab display. Figure 11. Settings Tab Display Table 4. Settings Tab Functional Description Display Component Description Dropbox Account...
Page 36 - Help Tab Display
MY BOOK USER MANUAL WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW – 31 Help Tab Display The WD SmartWare Help tab display provides quick access to Learning Center topics and links to online support services. See Figure 12 and Table 5 for a brief functional description of the Help tab display. Figure 12....
Page 38 - How the Backup Function Works; Backing Up Files
MY BOOK USER MANUAL BACKING UP FILES – 33 Backing Up Files This chapter includes the following topics: How the Backup Function WorksBacking Up Files How the Backup Function Works The WD SmartWare software automatically backs up all your important files to the selected backup target device—music, mov...
Page 39 - Backup
MY BOOK USER MANUAL BACKING UP FILES – 34 • Selecting the Dropbox option displays the Dropbox icon to signify that the backup source device will be a remote Dropbox folder: b. If the selected backup source device has more than one internal hard drive, multiple drive partitions, or external hard driv...
Page 41 - Backup Now
MY BOOK USER MANUAL BACKING UP FILES – 36 b. Click Advanced View to open the backup by categories selection box and verify that the check boxes for all six categories are selected: c. Select any cleared check boxes and then click Apply Changes to create a custom backup plan and refresh the content g...
Page 43 - Switch to File Backup; button and; at the Switching; to create a custom backup plan using your selections.; Revert; to begin backing up all of files and folders on the selected
MY BOOK USER MANUAL BACKING UP FILES – 38 If the backup mode is category and Ready to perform category backup appears there, then click the Switch to File Backup button and OK at the Switching Backup Plan prompt. b. In the backup by files selection box, select the check box for the backup source dev...
Page 45 - Help; External Hard Drives
MY BOOK USER MANUAL BACKING UP FILES – 40 11. During the backup: • A progress bar and message indicate the amount of data that has been backed up. • For a category backup: - The blue background for categories of files in the content gauge for the backup source device changes to yellow/amber for all ...
Page 46 - Retrieving Files; How the Retrieve Function Works
MY BOOK USER MANUAL RETRIEVING FILES – 41 Retrieving Files This chapter includes the following topics: How the Retrieve Function WorksRetrieving Files How the Retrieve Function Works The WD SmartWare software makes it easy for you to retrieve backed up files from your backup target device and copy t...
Page 47 - Retrieve
MY BOOK USER MANUAL RETRIEVING FILES – 42 • Selecting the Dropbox option displays the Dropbox icon to signify that the retrieve destination will be a remote Dropbox folder: b. If the selected retrieve destination device has more than one internal hard drive or drive partition, or multiple external h...
Page 49 - Show older files; Retrieve All Files
MY BOOK USER MANUAL RETRIEVING FILES – 44 5. Click Next to display the Select content to retrieve... dialog. 6. In the Retrieve Some Files selection box, navigate through the folder structure to find the files you want. You can also use the search box by typing the name (or partial name) of the file...
Page 50 - all of the files you selected for
MY BOOK USER MANUAL RETRIEVING FILES – 45 8. During the retrieve: • The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location. • A Cancel Retrieving button is available for stopping the retrieve. 9. A Retrieval acc...
Page 51 - Locking and Unlocking the Drive; This chapter includes the following topics:; Password Protecting the Drive; Open the Set Security dialog by clicking either:; Start; one that you want to create a password for.
MY BOOK USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 46 Locking and Unlocking the Drive This chapter includes the following topics: Password Protecting the DriveUnlocking the DriveChanging Your PasswordTurning Off the Drive Lock Feature Password Protecting the Drive You should password protect your...
Page 52 - Unlocking the Drive; unlocked
MY BOOK USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 47 4. Click the I understand check box to signify that you accept the risk. 5. Type your password in the Choose a password box, using up to 25 characters. 6. Retype your password in the Verify password box. 7. Type a hint to help remember your pa...
Page 54 - Unlocking the Drive with the WD SmartWare Software; Enable auto unlock for user:; the WD SmartWare software displays a Drive is locked; Password; Unlock
MY BOOK USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 49 Unlocking the Drive with the WD SmartWare Software Whenever you shut down and restart your computer, or disconnect and reconnect the drive to your computer, unless you selected the Enable auto unlock for user: check box when you created your p...
Page 55 - Unlocking the Drive with the WD Drive Unlock Utility; virtual
MY BOOK USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 50 Unlocking the Drive with the WD Drive Unlock Utility Whenever you connect your password-protected drive to a computer that does not have the WD software installed, you can use the WD Drive Unlock utility to unlock the drive there. The WD Drive...
Page 56 - Changing Your Password
MY BOOK USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 51 Changing Your Password 1. Open the Change Security dialog by clicking either: • The WD Security desktop shortcut icon if you created one when you installed the application • Start > ( All) Programs > Western Digital > WD Apps > WD ...
Page 57 - Turning Off the Drive Lock Feature
MY BOOK USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 52 Turning Off the Drive Lock Feature 1. Open the Change Security dialog by clicking either: • The WD Security desktop shortcut icon if you created one when you installed the application • Start > ( All) Programs > Western Digital > WD A...
Page 58 - Managing and Customizing the Drive; Using the WD Quick View Icon; Opening the WD SmartWare Software; WD SmartWare
MY BOOK USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 53 Managing and Customizing the Drive This chapter includes the following topics: Using the WD Quick View Icon Opening the WD SmartWare SoftwareChecking Drive StatusSafely Disconnecting the DriveMonitoring Icon Alerts Setting the Drive Sleep T...
Page 59 - Checking Drive Status; Safely Disconnecting the Drive; You can safely disconnect the drive by either:; Safely; option for your drive:; Safely remove; You might hear the drive power down.; Monitoring Icon Alerts; shutting down or disconnecting the drive.
MY BOOK USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 54 Checking Drive Status You can see the drive capacity used and drive temperature status, and find out if the drive is locked by h overing the pointer over the WD Quick View icon in the taskbar: Safely Disconnecting the Drive You can safely d...
Page 60 - Setting the Drive Sleep Timer
MY BOOK USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 55 Setting the Drive Sleep Timer The drive sleep timer turns off the power to your drive after a certain period of inactivity to conserve power and minimize long-term wear on the drive. 1. Open the WD Drive Utilities software by clicking eithe...
Page 61 - Registration; Checking Drive Health; Your drive has a built-in Data Lifeguard; diagnostic utility that checks the drive
MY BOOK USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 56 4. Click Registration to display the Registration dialog: 5. On the Registration dialog: a. Type your first name in the First name box. b. Type your last name in the Last name box. c. Type your email address in the E-mail address box. d. Se...
Page 62 - • Complete Drive Test; See Figure 4 on page 9.; Click Diagnostics to display the Diagnostics dialog:; Erasing the Drive
MY BOOK USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 57 • Complete Drive Test The most comprehensive drive diagnostic is the complete drive test. It tests every sector for error conditions, and inserts bad sector markers as required. The best time to run the drive diagnostics and status checks i...
Page 63 - Using the Drive Erase Function
MY BOOK USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 58 WD Drive Utilities provides two ways to erase your drive, depending on whether your drive is locked or not: Using the Drive Erase Function To erase your drive when it is not locked: 1. Open the WD Drive Utilities software by clicking either...
Page 64 - Using the WD Drive Unlock Utility
MY BOOK USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 59 Using the WD Drive Unlock Utility To erase your drive when it is locked and you have forgotten or lost your password: 1. Start the WD Drive Unlock utility by either: • Using your computer’s file management utility to open the WD Unlocker vi...
Page 65 - Erase Drive; Restoring the WD Software and Disk Image
MY BOOK USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 60 4. Click Erase Drive to display a warning about erasing all of the data on the drive: 5. Read the warning and select the I understand check box to signify that you accept the risk. 6. Click Erase . After the drive erase operation completes,...
Page 66 - Managing and Customizing the Software; Specifying the Number of Backup Versions; Specifying a Different Retrieved Content Folder; Settings
MY BOOK USER MANUAL MANAGING AND CUSTOMIZING THE SOFTWARE – 61 Managing and Customizing the Software This chapter includes the following topics: Specifying the Number of Backup VersionsSpecifying a Different Retrieved Content FolderChecking for Software UpdatesConfiguring a Remote Dropbox AccountUni...
Page 67 - Checking for Software Updates
MY BOOK USER MANUAL MANAGING AND CUSTOMIZING THE SOFTWARE – 62 3. On the Software Settings screen, click Retrieve Folder to display the Set Retrieve Folder dialog: 4. On the Set Retrieve Folder dialog: a. Click Browse and use the browse function to identify the new retrieve folder. b. Click Apply . ...
Page 69 - Uninstalling the WD Software
MY BOOK USER MANUAL MANAGING AND CUSTOMIZING THE SOFTWARE – 64 Uninstalling the WD Software Use your operating system’s Add or Remove Programs function to uninstall the WD software from your computer. Uninstalling on Windows XP 1. Click Start > Control Panel . 2. Double-click Add or Remove Progra...
Page 70 - Using the Drive with a Mac; Reformatting the Drive; Go to; and see Knowledge Base answer ID 7 for information about
MY BOOK USER MANUAL USING THE DRIVE WITH A MAC – 65 Using the Drive with a Mac The My Book drive is formatted as a single NTFS partition for compatibility with updated Windows operating systems. To use the drive on Mac OS X operating systems, and to use Time Machine, if you want, you must reformat t...
Page 71 - Troubleshooting; Installing, Partitioning, and Formatting the Drive; Why won't my computer; How to
MY BOOK USER MANUAL TROUBLESHOOTING – 66 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the DriveFrequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support website ...
Page 72 - Why is the data transfer rate slow?
MY BOOK USER MANUAL TROUBLESHOOTING – 67 Q: Why is the data transfer rate slow? A: Your system may be operating at USB 1.1 speeds due to an incorrect driver installation of the USB 3.0 or USB 2.0 adapter card or a system that does not support USB 3.0 or USB 2.0. Q: How do I determine whether or not ...
Page 73 - Installing the SES Driver; Installing on Windows XP Computers; • Automatically, if your computer is connected to the Internet; Installing the Driver Automatically; Yes this time only
MY BOOK USER MANUAL INSTALLING THE SES DRIVER – 68 Installing the SES Driver If you do not install the WD software, you should install the SCSI Enclosure Services (SES) driver on Windows computers to keep the hardware popup wizard from displaying every time you connect your drive to your computer. N...
Page 74 - Select; Install the software automatically; and click; When the installation completes, click; Finish
MY BOOK USER MANUAL INSTALLING THE SES DRIVER – 69 4. Select Install the software automatically and click Next : 5. When the installation completes, click Finish :
Page 75 - Installing the Driver Manually
MY BOOK USER MANUAL INSTALLING THE SES DRIVER – 70 Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to Windows Update: 2. Click Next to c...
Page 77 - Installing on Windows Vista Computers; Verify that your computer is connected to the Internet.; Locate and install driver; On the Found New Hardware - WD SES Device wizard screen, click; online this time only; to allow Windows Vista to connect to Windows Update:
MY BOOK USER MANUAL INSTALLING THE SES DRIVER – 72 Installing on Windows Vista Computers After connecting the drive as shown in Figure 3 on page 6, the Found New Hardware screen displays. Note: If Autoplay is enabled, two additional screens might appear at the same time as the Found New Hardware scr...
Page 78 - On the Found New Hardware wizard screen, click
MY BOOK USER MANUAL INSTALLING THE SES DRIVER – 73 Installing the Driver Manually If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware wizard screen, click Locate and install driver software : 2. On the Found New Hardware - WD SES Device wizard...
Page 79 - Browse to; Computer; Close
MY BOOK USER MANUAL INSTALLING THE SES DRIVER – 74 4. Browse to Computer and: a. Double-click the My Book drive. b. Double-click the Extras folder. c. Select WD SES Device Driver . d. Click Next : 5. When the installation completes, click Close :
Page 80 - Installing on Windows 7 and Windows 8 Computers; Open
MY BOOK USER MANUAL INSTALLING THE SES DRIVER – 75 Installing on Windows 7 and Windows 8 Computers After connecting the drive as shown in Figure 3 on page 6 or, use the Windows Computer Management utility to install the SES driver: 1. Open All Programs and click Computer > Manage : 2. Under Compu...
Page 81 - Browse my computer for driver software; WD SES Device Driver
MY BOOK USER MANUAL INSTALLING THE SES DRIVER – 76 3. Click Browse my computer for driver software . 4. Browse to Computer, double-click the My Book drive, double-click the Extras folder, and select WD SES Device Driver : 5. Click Next . 6. When the installation completes, click Close :
Page 82 - Compliance and Warranty Information; This appendix includes the following topics:; Regulatory Compliance; FCC Class B Information; Operation of this device is subject to the following conditions:; Safety Compliance
MY BOOK USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 77 Compliance and Warranty Information This appendix includes the following topics: Regulatory ComplianceEnvironmental Compliance (China)Warranty Information (All Regions Except Australia/New Zealand)Warranty Information (Australia/New Zealan...
Page 83 - CE Compliance For Europe; for information on how to obtain service or a
MY BOOK USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 78 CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union, including the EMC Directive (2004/108/EC) and the Low Voltage Directive (2006/95/EC). A “Decl...
Page 84 - Limited Warranty
MY BOOK USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 79 Limited Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specification therefor. The term of your limited war...
Page 85 - Obtaining Service; . If the answer is not; Warranty
MY BOOK USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 80 Obtaining Service WD values your business and always attempts to provide you the very best of service. Should you encounter any problem, please give us an opportunity to address it before returning this Product. Most technical support ques...
Page 86 - or obtained on CD for a nominal
MY BOOK USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 81 product is on the list of limited user-serviceable products and the specific alteration is within the scope of the applicable instructions, as found at http://support.wd.com ), accident or mishandling while in the possession of someone oth...
Page 87 - Index
MY BOOK USER MANUAL INDEX – 82 Index A Accessories, optional 3 Acronis True Image WD Edition software 1 , 2 software download 1 , 2 user guide download 1 , 2 Activation code required icon 20 Advanced backup area, Backup tab dis-plays 25 , 26 , 27 Alerts, flashing icon 54 B Backed Up Volumes selectio...
Page 89 - See also
MY BOOK USER MANUAL INDEX – 84 Change Security dialog 51 , 52 Set Security dialog 10 , 46 Select Backup Frequency screen 14 , 34 Backup Plan screen 13 Select Backup Device screen 11 Set Backup Frequency button 25 , 27 , 34 File History dialog 61 Retrieve Folder dialog 62 Sleep Timer dialog 55 Settin...
Page 90 - Western Digital
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or paten...