Page 2 - WD Service and Support; Accessing Online Support
ii WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or email support service at http://support.wdc.com . If the answer is not available or if...
Page 3 - Table of Contents
MY PASSPORT AIR USER MANUAL TABLE OF CONTENTS – iii Table of Contents WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Accessing Online Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 5 - About Your WD Drive; Features
MY PASSPORT AIR USER MANUAL ABOUT YOUR WD DRIVE – 1 About Your WD Drive Welcome to your My Passport ® Air™ portable hard drive for Mac users who need to take their creative life on the road. This chapter includes the following topics: FeaturesKit ContentsQuick Install GuideOperating System Compatibi...
Page 6 - Kit Contents; Quick Install Guide; Optional Accessories
MY PASSPORT AIR USER MANUAL ABOUT YOUR WD DRIVE – 2 Kit Contents As shown in Figure 1, your My Passport Air portable hard drive kit includes the following: • My Passport Air portable hard drive, with the WD Security and WD Drive Utilities software • USB 3.0 cable • Quick Install Guide Optional Acces...
Page 7 - Disk Drive Format; As shown in Figure 2, the My Passport Air drive has:; Registering the Drive; LED Appearance
MY PASSPORT AIR USER MANUAL ABOUT YOUR WD DRIVE – 3 Disk Drive Format Your My Passport Air drive is formatted as a single HFS+J partition for compatibility with Mac OS X operating systems. If you want to use the drive with a Windows computer, see “Reformatting the Drive” on page 28 and “Troubleshoot...
Page 8 - Handling Precautions; • Do not drop or jolt the drive.
MY PASSPORT AIR USER MANUAL ABOUT YOUR WD DRIVE – 4 Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation. Rough handling, shock, or vibration can damaged drives. Always observe the following precautions when unpacking and using yo...
Page 9 - Connecting the Drive and Getting Started; Connecting the Drive; Turn on your computer.
MY PASSPORT AIR USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 5 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive to your computer and installing the WD software. It includes the following topics: Connecting the DriveEnhancing Performance w...
Page 10 - External disks; if you want to use the drive to back up with Time Machine:; Encrypt Backup Disk; Depending on your operating system:; Cancel
MY PASSPORT AIR USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 6 3. Verify that the My Passport drive appears under DEVICES in the Sidebar area of your Finder display: Note: If the External disks check box is selected on your Finder Preferences dialog, the My Passport icon displays on your d...
Page 11 - On Lion or Mountain Lion:; Backup Disk check box.; backup password dialog that displays:; Encrypt Disk; The My Passport icon now displays as:; Enhancing Performance with WD +TURBO; Don’t Use
MY PASSPORT AIR USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 7 6. On Lion or Mountain Lion: a. If you want to create a password to secure your backup files, select the Encrypt Backup Disk check box. b. Click Use as Backup Disk. c. If you selected the Encrypt Backup Disk check box at step a...
Page 12 - Install
MY PASSPORT AIR USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 8 2. Double-click the Extras folder on the screen that displays: 3. Double-click the WD +TURBO Installer application: 4. Click Install on the WD +TURBO Driver Installer screen: 5. Read the license agreement and click Accept to co...
Page 13 - Password; box and click; OK; When the installation completes, click; Yes; to restart the computer:; Installing the WD Security Software
MY PASSPORT AIR USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 9 7. Type the password that you normally use to access the computer in the Password box and click OK : 8. When the installation completes, click Yes to restart the computer: 9. After the computer restarts, the My Passport icon on...
Page 14 - Read the license agreement and click; Accept; to continue and display the
MY PASSPORT AIR USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 10 2. Drag the WD Security application to the alias Applications folder on the screen that displays: 3. In the alias Applications folder, double-click the WD Security application. 4. Read the license agreement and click Accept to...
Page 15 - Installing the WD Drive Utilities Software; To install the WD Drive Utilities software:
MY PASSPORT AIR USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 11 Installing the WD Drive Utilities Software To install the WD Drive Utilities software: 1. Double-click the My Passport icon, and then double-click the .dmg file on the screen that displays: 2. Drag the WD Drive Utilities appli...
Page 16 - to continue and display the WD Drive
MY PASSPORT AIR USER MANUAL CONNECTING THE DRIVE AND GETTING STARTED – 12 4. Read the license agreement and click Accept to continue and display the WD Drive Utilities screen: 5. See “Managing and Customizing the Drive” on page 19.
Page 17 - Locking and Unlocking the Drive; Password Protecting the Drive; Go
MY PASSPORT AIR USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 13 Locking and Unlocking the Drive This chapter includes the following topics: Password Protecting the DriveUnlocking the DriveChanging Your PasswordTurning Off the Drive Lock Feature Password Protecting the Drive You should password prot...
Page 18 - Click Always Allow to avoid this dialog in the future.; Unlocking the Drive; unlocked
MY PASSPORT AIR USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 14 4. Retype your password in the Verify password box. 5. Type a hint to help remember your password in the Password hint box. 6. Select the Enable auto unlock for user: check box if you want the WD Security software to remember your pass...
Page 19 - The WD Unlocker VCD provides the
MY PASSPORT AIR USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 15 The WD Unlocker VCD provides the WD Drive Unlock utility that you can use to unlock the drive. Or you can use either the WD Security or the WD Drive Utilities software to unlock the drive. Unlocking the Drive with the WD Security or WD...
Page 20 - Double-click the WD Unlocker VCD icon on your desktop:; check box if you want the WD Drive
MY PASSPORT AIR USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 16 Unlocking the Drive with the WD Drive Unlock Utility Whenever you connect your password-protected drive to a computer that does not have the WD Security or WD Drive Utilities software installed, you can use the WD Drive Unlock utility ...
Page 21 - Changing Your Password
MY PASSPORT AIR USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 17 c. Click Unlock Drive . d. At the Your drive is now unlocked prompt, click Exit to close the WD Drive Unlock utility screen. Changing Your Password To change your password: 1. Click Go > Applications > WD Security to display the ...
Page 22 - Turning Off the Drive Lock Feature
MY PASSPORT AIR USER MANUAL LOCKING AND UNLOCKING THE DRIVE – 18 Turning Off the Drive Lock Feature To remove password protection from your drive: 1. Click Go > Applications > WD Security to display the WD Security screen, Change Security dialog: 2. If you have more than one supported My Passp...
Page 23 - Managing and Customizing the Drive; This chapter includes the following topics:
MY PASSPORT AIR USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 19 Managing and Customizing the Drive This chapter includes the following topics: Checking Drive HealthSetting the Drive Sleep TimerErasing the DriveRegistering the DriveSafely Dismounting the Drive The WD Drive Utilities software (see...
Page 24 - n the; Checking Drive Health; • Quick Drive Test; Diagnostics
MY PASSPORT AIR USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 20 O n the WD Drive Utilities screen : Checking Drive Health The WD Drive Utilities software provides three diagnostic tools to help make sure that your drive is performing well. Run the following tests if you are concerned that your d...
Page 25 - Click Diagnostics to display the Diagnostics dialog:; Setting the Drive Sleep Timer
MY PASSPORT AIR USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 21 3. Click Diagnostics to display the Diagnostics dialog: 4. On the Diagnostics dialog, click the button for the test that you want to run: • S.M.A.R.T. Status • Quick Drive Test • Complete Drive Test Setting the Drive Sleep Timer The...
Page 26 - Sleep Timer; Erasing the Drive; Using the Drive Erase Function
MY PASSPORT AIR USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 22 4. On the Sleep Timer dialog: a. In the Sleep Timer box, select the inactivity time interval at which you want to turn off the drive. b. Click Set Timer . Erasing the Drive Note: Erasing your drive also deletes the WD software and a...
Page 28 - Using the WD Drive Unlock Utility; Double-click the WD Unlocker virtual CD icon on your desktop:
MY PASSPORT AIR USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 24 Using the WD Drive Unlock Utility To erase your My Passport when the drive is locked and you have forgotten or lost your password: 1. Double-click the WD Unlocker virtual CD icon on your desktop: 2. Double-click the WD Drive Unlock ...
Page 29 - Click; Erase Drive; to display a warning about erasing all of the data on the drive:; I understand; check box to signify that you accept; Erase
MY PASSPORT AIR USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 25 4. The fifth invalid password attempt displays the too many password attempts prompt: 5. Click Erase Drive to display a warning about erasing all of the data on the drive: 6. Read the warning and select the I understand check box to...
Page 31 - Register Drive; Safely Dismounting the Drive; Eject “My; Restoring the WD Software and Disk Image
MY PASSPORT AIR USER MANUAL MANAGING AND CUSTOMIZING THE DRIVE – 27 e. Select or clear the Yes, I want to receive communication... check box to specify whether you want to receive notifications about software updates, product enhancements, and price discount opportunities. f. Click Register Drive . ...
Page 32 - Using the Drive with Windows; Reformatting the Drive; Go to; and see Knowledge Base answer ID 7 for information about
MY PASSPORT AIR USER MANUAL USING THE DRIVE WITH WINDOWS – 28 Using the Drive with Windows The My Passport drive is formatted as a single HFS+J partition for compatibility with Mac OS X operating systems. To use the drive on Windows computers, you must reformat it to a single NTFS partition. This ch...
Page 33 - Troubleshooting; Installing, Partitioning, and Formatting the Drive; Why won't my computer; How to
MY PASSPORT AIR USER MANUAL TROUBLESHOOTING – 29 Troubleshooting This chapter includes the following topics: Installing, Partitioning, and Formatting the DriveFrequently Asked Questions If you have problems installing or using this product, refer to this troubleshooting section or visit our support ...
Page 34 - How do I determine whether or not my system supports USB 3.0 or
MY PASSPORT AIR USER MANUAL TROUBLESHOOTING – 30 Q: How do I determine whether or not my system supports USB 3.0 or USB 2.0? A: Refer to your USB card documentation or contact your USB card manufacturer. Note: If your USB 3.0 or USB 2.0 controller is built in to the system motherboard, be sure to in...
Page 35 - Compliance and Warranty Information; This appendix includes the following topics:; Regulatory Compliance; FCC Class B Information; Operation of this device is subject to the following conditions:
MY PASSPORT AIR USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 31 Compliance and Warranty Information This appendix includes the following topics: Regulatory ComplianceEnvironmental Compliance (China)Warranty Information (All Regions Except Australia/New Zealand)Warranty Information (Australia/Ne...
Page 36 - Safety Compliance
MY PASSPORT AIR USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 32 Safety Compliance Approved for US and Canada. CAN/CSA-C22.2 No. 60950-1, UL 60950-1: Safety of Information Technology Equipment. Approuvé pour les Etats-Unis et le Canada. CAN/CSA-C22.2 No. 60950-1: Sûreté d'équipement de technolog...
Page 37 - Obtaining Service; for information on how to obtain service or a Return Material; Limited Warranty; ), accident or mishandling while in the possession
MY PASSPORT AIR USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 33 Warranty Information (All Regions Except Australia/New Zealand) Obtaining Service WD values your business and always attempts to provide you the very best of service. If this Product requires maintenance, either contact the dealer ...
Page 39 - Warranty; or obtained on CD for a nominal
MY PASSPORT AIR USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 35 Warranty WD warrants that the Product, in the course of its normal use, will for the term defined below, be free from defects in material and workmanship and will conform to WD’s specifications. The term of your warranty is 3 year ...
Page 40 - may be obtained at
MY PASSPORT AIR USER MANUAL COMPLIANCE AND WARRANTY INFORMATION – 36 may be obtained at http://www.gnu.org , and may also be found at http:// support.wdc.com/download/gpl . Modification of or tampering with the Software, including but not limited to any Open Source Software, is solely at your own ri...
Page 41 - Index
MY PASSPORT AIR USER MANUAL INDEX – 37 Index A Accessories, optional 2 B Box contents 2 Box contents, My Passport Air 2 C CAUTION about erasing the drive 22 about lost passwords 13 about preventing data loss when dis- connecting 27 about your unlocked drive 14 , 17 China RoHS compliance 32 Compatibi...
Page 43 - Western Digital
Information furnished by WD is believed to be accurate and reliable; however, no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use. No license is granted by implication or otherwise under any patent or paten...
