Page 2 - INTRODUCTION
2 INTRODUCTION SPECIAL FEATURES• 900MHz Operation • Fully Digital Link between Handsetand Base Unit with ADPCM voicecoding for enhanced audio quality • Digitally-Scrambled Voice Commu-nication for call security • Two-line Capability • Alphanumeric Call Waiting CallerID; Name and Number • 50 CID memo...
Page 3 - Parts Check List; BELT CLIP
3 Parts Check List 1. Base Unit, Handset and AC Adaptor2. Longer Two-Line Telephone Cords3. Shorter Telephone Cord(for mounting)4. Battery Pack5. Wall mount bracket6. Belf-clip To purchase additional Battery Packs,call VTECH Communications at 1-800-595-9511.In Canada,call VTECH Electronics at 1-800-...
Page 4 - IMPORTANT SAFETY INSTRUCTIONS
4 IMPORTANT SAFETY INSTRUCTIONS VII.This product should be operated only from the type of power sourceindicated on the marking label. Ifyou are not sure of the type ofp o w e r s u p p l y t o y o u r h o m e ,consult your dealer or local powercompany. VIII.Do not allow anything to rest on the power...
Page 5 - XII. Unplug this product from the wall; SAVE THESE INSTRUCTIONS
5 E. If the product has been droppeda n d t h e c a b i n e t h a s b e e ndamaged. F. If the product exhibits a distinctchange in performance. XIII.Avoid using a telephone (other than a cordless type) during anelectrical storm. There may be aremote risk of electric shock fromlighting. XIV.Do not us...
Page 6 - RECHARGEABLE BATTERY PACKS; Charging the Handset batteries
6 RECHARGEABLE BATTERY PACKS Charging the Handset batteries The Handset of your VTech 2960 cord- less telephone is powered by a re-chargeable battery pack. It chargesautomatically whenever the Handset isin the Base Unit cradle. You shouldcharge the battery pack for 16 hourswhen you first receive you...
Page 7 - Place the new battery pack in the
7 PLEASE NOTE THECORRECT POSITIONOF THE BATTERYPACK WHENCHANGING BATTERY PLACE THE NEWBATTERY PACKINTO THEBATTERYCOMPARTMENT PRESS and SLIDEDOWNWARD CHARGE THEHANDSETBATTERY PACKFOR 16 HOURSBEFORE USING 14151617181920 ERASE Replacing The Handset BatteryPack1. R e m o v e t h e b a t t e r y c o v e ...
Page 8 - Figure 1; WALL MOUNTING
8 T ONE PULSE REPEAT ANSWER MSG STOP/PLAY SKIP ANSWER MSG MSG SELECT ON/OFF RECORD/MEMO VOLUME INT.COM HOLD MUTE CONF. LINE 1 LINE 2 OFF MSG L1 L2 POWER CHARGING SPARE BATTERY ERASE SELECT TIME/SET 2345678910 121314151617181920 Figure 1 Figure 2 The Wall Mount bracket is designed tofit on standard W...
Page 9 - HANDSET FEATURES
9 HANDSET FEATURES 1 LINE 2 LINE 1 OFF LINE 2 CID REDIAL PROG MEM CONF INT.COM 1 2 3 4 5 6 7 0 * abc def ghi jkl pqrs tuv wxyz tone oper FLASH FLASH HOLD PAUSE DELETE CLEAR 8 9 mno ANTENNA DISPLAY BELT CLIP NOTCH VOLUME UP KEYVOLUME DOWN KEY LINE (FLASH) KEYS OFF KEY DIALING KEYS ( 0-9)7.DATE KEY ( ...
Page 11 - KEY
11 REDIAL KEYPress this key to display and/or dial thelast number you called. When the Handset is On (with dial tone),press this key to dial the last numbercalled. When the Handset is Off, pressing thiskey will display the last dialed phonenumber on the LCD. You can then pressa LINE key, and the dis...
Page 12 - The; VT 2960 is also equipped with a
12 The VT 2960 is also equipped with a detachable belt clip. Align the pins onthe inside edge of the belt clip with thenotches on the inside of the VT 2960 Handset. The belt clip should snapsecurely into place. Do not force theconnection. See illustration: W h i l e y o u a r e r e v i e w i n g C I...
Page 13 - EXAMPLES OF THE LCD DISPLAY
The handset has accessed LINE 1 The handset has accessed LINE 2 The Base Unit has accessed LINE 1 The handset has accessed LINE 1,while the Base Unit has accessedLINE 2 Both handset and Base have accessedLINE 1 Current Handset volume level Handset battery requires recharging Handset has entered INTE...
Page 14 - CID record if you subscribe to; only Caller ID; You have deleted a single CID record; all CID records
14 Handset is asking for 2-digit locationduring Memory Dial programming A mistake was made during MemoryDial programming Enter a 2-digit location for Memory(Speed) Dialing The contents of a Memory Dial locationhave been deleted The Handset has lost communicationwith the Base Unit, and is attempting ...
Page 15 - Incoming Caller ID data was incomplete
15 EXAMPLES OF THE LCD DISPLAY The contents of Memory Dial location#13 You have deleted Memory Dial location#15 To prevent accidental deletions of allCID records or Memory Dial locations,this message prompts you to confirmyour decision Confirms mass deletion of all CIDrecords or Memory (Speed) Dial ...
Page 16 - BASE UNIT FEATURES
16 BASE UNIT FEATURES BASE UNIT FEATURES REPEAT ANSWER MSG STOP/PLAY SKIP ANSWER MSG MSG SELECT ON/OFF RECORD/MEMO VOLUME INT.COM HOLD MUTE CONF. LINE 1 LINE 2 OFF MSG L1 L2 VT 2960ci POWER CHARGING SPARE BATTERY ERASE MENU SELECT TIME/SET MEMORY DIALING 12345678910 11121314151617181920 TONE PULSE 9...
Page 17 - BASE LED INDICATORS
17 LINE 2 (EXTENSION IN USE) LEDGlows steadily when the Base Unit isaccessing LINE 2. Flashes slowly when only the Handsetor an extension phone is accessingLINE 2.Flashes rapidly when LINE 2 is placedon HOLD. Flashes in cadence with the incomingring when you receive a call. LINE 1 KEYPress this key ...
Page 18 - RINGER
18 BASE UNIT FEATURES CONF KEYPress this key to conference LINE 1 andLINE 2. HOLD KEYPress this key to place your call onHOLD. Press the appropriate LINE key to can-cel HOLD. In CONFERENCE mode, press this keyto place both lines on HOLD. PressCONF to cancel HOLD. MUTE KEYPress this key to disable th...
Page 19 - Setting up your VTech VT 2960; GETTING STARTED
19 Setting up your VTech VT 2960 1. Choose an area near an electrical outlet and telephone wall jack(s). 2. Plug the AC power adaptor into the e l e c t r i c a l o u t l e t a n d t h e D Cconnector to the back of the BaseUnit. CAUTION: Use only the AC adaptorshipped with your VT 2960. This is aCla...
Page 20 - BASIC OPERATIONS
20 MAKING CALLSExtend the Antenna whenever youremove the Handset from the BaseUnit cradle There are two ways to make a call:• Press LINE 1/FLASH or LINE 2/ FLASH and listen for dial tone. TheLCD will display HANDSET ON 1 (or 2). Dial the phone number. OR• With the Handset OFF, dial the phone number....
Page 23 - Handset are now in INTERCOM mode.; OR; • Let the ringing continue. It will stop; BASIC OPERATION
23 Base Unit Paging HandsetWhen the INT.COM key is pressed onthe Base Unit, the Handset will ring dif-ferently than its incoming call ring. TheLCD will display BASE PAGING HAND-SET, as well. The Handset user canthen do the following: • Press INT.COM. The Base Unit and Handset are now in INTERCOM mod...
Page 24 - ADVANCED OPERATIONS; PROGRAMMING THE RINGER
24 CONFERENCE CALLSThis feature allows you to link both linestogether for a 3-way conversation betweenyou and the parties on LINE 1 and LINE2. Conference calls can take place fromthe Handset or the Base Unit. To Conference both lines: 1. Place the original call on HOLD by pressing the LINE/Flash key...
Page 25 - Once you have selected a ringer; Your; happy tone to confirm success-; Storing a Pause in a Phone Number
25 Programming the Base Unit Ringer1. Press and hold the MEM/PROG key until the LCD displaysPROGRAM LOCATION _ _. 2. Press #. LCD displays ?: 1=HANDSET 2=BASE. 3. Press 2. LCD displays ?: 1=LINE 1 2=LINE 2. 4. Press 1 (or 2, depending on which line you’re programming). 5. Press 1,2,3, or 4. The Base...
Page 26 - plays; Alternate Memory Dialing Method
26 DELETING STORED NUMBERSYou can delete individual phone num-bers stored in memor y, or all storednumbers at one time. To Delete a single phone numberstored in Memory:With the Handset OFF, press the MEM/PROG key, and then access the desiredmemory location by entering the 2-digitlocation number (01-...
Page 27 - VT 2960 cordless telephone is ca-; alphanumeric; If you subscribe to; Examples of Caller ID Displays; ABC Company is calling on LINE 1.
27 Your VT 2960 cordless telephone is ca- pable of displaying the name and phonenumber of the calling party, before youanswer the call. In addition, it will dis-play Caller ID information when you areon the phone and receive a Call Wait-ing signal. Subscription to CALLERID and CALL WAITING ID (other...
Page 28 - DIALING FROM CID MEMORY; to the desired CID record.; DELETING SINGLE CALL.; key until the LCD displays; DELETE
28 3. Press INT.COM/DELETE to confirm deletion of all CID records. The LCDwill display DELETING ALL CALLS. P r e s s i n g a n y k e y o t h e r t h a nINT.COM/DELETE cancel this op-eration. DIALING FROM CID MEMORY NOTE: Only the last 7 digits of thephone number will be dialed from CIDmemory. You ca...
Page 29 - LOCATIONS
29 S T O R I N G C I D R E C O R D S I NMEMORY DIALING LOCATIONS You can store a phone number from aCID record in a Memory Dialing loca- tion. 1, With the Handset OFF, press the CID key. 2. Use the * ( ) or # ( ) keys to scroll to the CID record you wish to storein memory. 3. Press CID again. The LC...
Page 30 - THE VT2960 ANSWERING SYSTEM
30 THE VT2960 ANSWERING SYSTEM the Base Unit. The Base displaybecomes a timer as you record yourmessage. 5. P r e s s S TO P / P L AY w h e n y o u complete your outgoing message.It will automatically be played backto you. You can re-record youroutgoing message at any time, byrepeating the above seq...
Page 31 - P r e s s S E L E C T u n t i l t h e v o i c e; prompt announces the desired line.; P r e s s S E L E C T t o c h a n g e y o u r; When you have reached the desired; THE VT2960 ANSWERING SYSTEM; P r e s s M E N U t w i c e , u n t i l v o i c e
31 different security code for each line. Toset the security code:1. Press MENU. Voice prompt says, "Please select line." 2. P r e s s S E L E C T u n t i l t h e v o i c e prompt announces the desired line. 3. Press TIME/SET. The voice prompt w i l l c o n f i r m y o u r l i n e c h o i c ...
Page 34 - During message playback, press
34 THE VT2960 ANSWERING SYSTEM SELECTING LINES FOR MESSAGEPLAYBACKPressing the MSG SELECT buttonallows you to hear recorded messagesfrom Line 1, Line 2, or Both Lines.A s yo u p r e s s M S G S E L E C T , t h ecorresponding L1 MSG and L2 MSGindicators will illuminate. PLAYPress STOP/PLAY to play me...
Page 36 - t i o n , y o u m u s t d o t h e f o l l o w i n g :; INSTALLATION
36 ON LEFT EAR ON RIGHT EAR ONEINCH Your VT2960 cordless telephone isequipped with a 2.5mm Headset Jackfor use with an optional accessoryH e a d s e t o r h a n d s - f r e e o p e r a t i o n .If you choose to use the Headset op- t i o n , y o u m u s t d o t h e f o l l o w i n g : INSTALLATION Ob...
Page 37 - MAINTENANCE; DO NOT
37 MAINTENANCE MAINTENANCE TAKING CARE OFYOUR TELEPHONE.Your VTech VT 2960 cordless telephone contains sophisticated electronic partsso it must be treated with care. Avoid rough treatmentPlace the Handset down gently. Savethe original packing materials to protectyour telephone if you ever need to sh...
Page 38 - IN CASE OF DIFFICULTY
38 YO U G E T N O I S E , S TAT I C , O R AWEAK SIGNAL EVEN WHEN YOU’RENEAR THE BASE UNIT.• Place the Handset in the Base mo- mentarily to reset the security code.Then press LINE to get a line. Household appliances plugged into thesame circuit as the Base Unit can some-times cause interference. Try ...
Page 39 - • Disconnect your Base Unit from the
39 IN CASE OF DIFFICULTY COMMON CURE FOR ELECTRONICEQUIPMENTElectronics, like people, can sometimesget confused. If the unit does not seem tobe responding normally, then try puttingthe Handset in the cradle to re-initializethe unit. If it still does not seem to respond,perform the following steps (i...
Page 40 - WARRANTY STATEMENT; Any defect in material or workmanship.; VTECH COMMUNICATIONS; In Canada; VTECH ELECTRONICS
40 WARRANTY STATEMENT WHAT DOES OUR WARRANTY COVER?• Any defect in material or workmanship. FOR HOW LONG AFTER THE ORIGINAL PURCHASE?• To the original purchaser only - ONE YEAR. WHAT WILL VTECH DO?• At our option, repair or replace your unit. HOW DO I SEND MY UNIT, IN OR OUT OF WARRANTY?• In the U.S...
Page 42 - VT 2960 is designed to operate at; FCC AND IC REGULATIONS
42 This equipment complies with Parts 15and 68 of the Federal CommunicationsCommission (FCC) rules for the UnitedStates. It also complies with IndustryCanada (IC) rules RSS210 and CS-03 forCanada. A label is located on the underside of theBase Unit containing either the FCC reg-istration number and ...
Page 44 - Notice: The Industry Canada label; Caution: Users should not attempt to
44 IC (Industry Canada)This telephone is registered for use inCanada.Notice: The REN/IES assigned to this t e l e p h o n e d e t e r m i n e s t h enumber of devices you mayconnect to the telephone loopwhich is used by the deviceto prevent overloading. Thet e r m i n a t i o n o n a l o o p m a yco...
Page 45 - ITAD; VTECH; reserves the right to make; SPECIFICATIONS
45 WEIGHTHandset : 292 g (Battery included)Base : 800 g POWER REQUIREMENTSHandset : Self-contained nickel-cadmiumrechargeable battery supply, 3.6V nomi-nal, 600mAh capacity. Base : 11V DC 600mA MEMORYSpeed Dial: 20 Memory locations,20 digits per location. CID : Alpha Numeric Display 50 Memory locati...
Page 46 - TABLE OF CONTENTS
46 TABLE OF CONTENTS INTRODUCTION ......................................................................................................... 1Special Features ......................................................................................................... 2Parts Checklist ......................