VTech LS6475-2 - Manual

1 Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Getting started Quick start guide The headset battery is not replaceable.To purchase replacement batteries or pow...

Getting started 2 Telephone installation Install the telephone base and charger(s) as shown below.Make sure that the electrical outlet is not controlled by a wall switch.If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL ...

Getting started 3 Handset battery installation Install the battery as shown below. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label.Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compa...

Getting started 4 Handset battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charg...

Getting started 5 Headset charging After installing the telephone base, charge the headset as shown below. The headset is fully charged after three hours of continuous charging. If the light does not turn on while charging, you need to charge the headset without interruption for at least 15 minutes ...

Getting started 6 Earbud installation There are four earbuds provided and one of them has already been attached to the headset. To remove the earbud from the headset earpiece: Hold both sides of the earbud and then pull the earbud until it separates from the earpiece. To attach the earbud to the hea...

Getting started 7 Ear hook installation There are three ear hooks provided and one of them has been attached to the headset. To wear the headset on your right ear: Hold the headset with one hand. Lift the ear hook upward. 1. Twist the ear hook 180 degrees clockwise. 2. Push the ear hook downward. 3....

Getting started 8 Ear hook installation To remove the ear hook from the headset: Hold the headset with one hand and the ear hook with your other hand.Pull the end of the ear hook up until it separates from the rotating clip on the headset. 1.2.

Getting started 9 Ear hook installation To attach the ear hook to the headset: Remove any headset attachment (earbud excluded) connected to the headset.Choose an appropriate ear hook.Insert the ear hook [A] into the rotating clip [B] on the headset until it clicks into place. 1.2.3. Hook the headset...

Getting started 10 Head band installation To attach the head band to the headset: Remove any headset attachment (earbud excluded) currently connected to the headset.To wear the headset on your right ear, insert the end [A] of the head band into the rotating clip [B] on the headset until it clicks in...

Getting started 11 Head band installation To remove the head band from the headset: Hold the headset with one hand and the head band with your other hand.Pull the end of the head band until it separates from the rotating clip on the headset. 1.2.

12 Handset layout Getting started CHARGE light On when the handset is charging in the telephone base or charger (page 3). / /VOLUME (directory/volume) Press to enter the directory when the telephone is not in use (page 43).While in a menu, press to scroll up.During a call or message playback, press ...

13 Handset layout CID/ /VOLUME (caller ID/volume) Press to review the caller ID log when the telephone is not in use (page 49).While in a menu, press to scroll down.During a call or message playback, press to decrease the listening volume (page 25 or page 60).When entering numbers or names in the di...

Getting started 14 PUSH TO TALK (PTT) Press to begin a broadcast to one or multiple handsets (page 37 or page 38).Press and hold to broadcast to a group of handsets when the handset is not in use (page 38). PUSH TO TA LK Handset layout

Getting started 15 Telephone base layout X/DELETE Press to delete the message currently playing (page 59).When the telephone is not in use, press twice to delete all old messages (page 61). Message window Shows the number of messages and other answering system information (page 62). IN USE light Fla...

Getting started 16 (on/off) Press and hold two seconds to power on or off.Press to answer, end or join a call (pages 25 and 31).On in red when charging in the telephone base.On in blue when fully charged in the telephone base.Flashes once every 10 seconds in blue when in idle mode.Flashes once every...

17 17 Using the menu In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls.In the settings menu, you can change the settings for LCD language, announce caller ID, voicemail indicators, handset name, key tone, CID time synchronization, home area code and...

18 18 Ringer volume (telephone base) Press /VOL or /VOL on the side of the telephone base to adjust the ringer volume when the telephone is not in use. When you set the base ringer volume to off, the message window displays 0 and the system announces, “ Base ringer is off. ” When the telephone is ri...

19 Telephone settings 19 Ringer tone You can choose from different ringer tones for each handset. Press MENU/ SELECT when the handset is not in use. Press or to highlight >Ringers , then press MENU /SELECT . Press or to highlight >Ringer tone , then press MENU /SELECT . Press or to sample each...

20 20 Telephone settings LCD language You can select a language (English, French or Spanish) to be used in all screen displays. Press MENU/ SELECT when the handset is not in use. Press or to highlight >Settings , then press MENU /SELECT . Press MENU /SELECT to select >LCD language . Press or t...

21 Telephone settings 21 Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider, New voicemail and appear on the handset when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using ...

22 Telephone settings 22 Rename handset You can change the name for each registered handset. The name can be up to 11 characters.Press MENU/ SELECT when the handset is not in use. Press or to highlight >Settings , then press MENU /SELECT . Press or to highlight >Rename handset , then press MEN...

23 Telephone settings 23 CID time synchronization This feature allows the time and date to be set by incoming caller ID information. The default setting is On . Press MENU/ SELECT when the handset is not in use. Press or to highlight >Settings , then press MENU /SELECT . Press or to highlight >...

24 Telephone settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone to make calls. Press MENU/ SELECT when the handset is not in use. Press or to highlight >Settings , then press MEN...

25 Telephone operation Make a call Press /FLASH or /SPEAKER on the handset. When you hear a dial tone, dial the number. Press on the headset to join the call. Hang up the handset at any time to leave the call and the headset continues the call. Predial a call Dial the number on the handset.Press /FL...

Telephone operation 26 Mute The mute function allows you to hear the other party but the other party cannot hear you. On a handset: During a call, press MUTE/ DELETE . The handset displays Muted for a few seconds and MUTE displays until the mute function is turned off. Press MUTE/ DELETE again to re...

Telephone operation 27 Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. During a call, press on the ha...

Telephone operation 28 Call waiting If you subscribe to call waiting service from your telephone service provider, you hear an alert tone when there is an incoming call while you are on another call. Press /FLASH on the handset or press and hold MUTE /FLASH for two seconds on the headset to put your...

Telephone operation 29 Review and dial a redial entry Press REDIAL/ PAUSE to enter the redial list. Press or , or REDIAL/ PAUSE repeatedly to browse. When the desired entry displays, press / FLASH or /SPEAKER to dial. -OR- Press / FLASH or /SPEAKER . Press REDIAL/ PAUSE. Press or , or REDIAL/ PAUSE ...

Telephone operation 30 Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call.Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the dire...

31 Join a call in progress You can use four system handsets on an outside call at a time. You can buy additional expansion handsets ( LS6405 ) and an additional cordless headset ( IS6100 ) for the telephone base. You can register up to 12 handsets to the telephone base. You can register a maximum of...

32 Multiple handset use Intercom Use the intercom feature for conversations between two handsets, or a handset and a headset. When the handset is not in use, press MENU/ SELECT . Press or to highlight >Intercom , then press MENU /SELECT . -OR- Press / FLASH or /SPEAKER , then press MENU/ SELECT ....

33 Multiple handset use To end the intercom call: Press OFF/ CANCEL or place the handset in the telephone base or charger. Both handsets display Intercom ended . Press or place the headset in the telephone base. The originating handset displays Intercom ended . You cannot use a cordless headset to m...

34 Multiple handset use Announced transfer Use the intercom feature to transfer an outside call to another system handset or headset. When the handset is on a call, press MENU/ SELECT. Press or to scroll to >Intercom , then press MENU/ SELECT. The outside call is put on hold automatically. If you...

35 Multiple handset use Blind transfer Use this feature to transfer an outside call to other system handsets without notifying them. This feature is not available if only one handset is available or registered. When the handset is on a call, press MENU/ SELECT. Press MENU/ SELECT to choose >Trans...

36 Multiple handset use Push-to-talk (PTT) You can directly broadcast messages from one handset to the speakerphone of one or mutiple handsets. Press and hold PUSH TO TALK to begin two-way communication. If only one handset is available or registered, the handset screen shows PTT requires two handse...

37 Multiple handset use PTT to a single handset You have two ways to begin a PTT call: If you have two handsets, press and hold PUSH TO TALK when the handset is not in use.If you have three or more handsets, press PUSH TO TALK when the handset is not in use. Then use the dialing keys to enter a hand...

38 Multiple handset use PTT to multiple handsets When there are multiple handsets registered to the telephone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to five handsets are registered, and a maximum of one-to-three calls when six or more handsets a...

39 Multiple handset use Answer a PTT call You can respond to a PTT call whenever the speakerphone light is off, as described below. When your handset receives a PTT call, the handset beeps and the screen displays Press and hold [PTT] to talk . When the other party is speaking, your speakerphone ligh...

40 Multiple handset use End a PTT call For a one-to-one PTT call, both the originating and destination handsets can end the PTT call.For a PTT call to multiple handsets, the originating handset can end the PTT call. If any one of the destination handsets leaves the PTT call, the call continues until...

41 About the directory The directory can store up to 50 entries with up to 30 digits for each phone number and 15 alphanumeric characters for each name. Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset are reflected on all handsets.When you a...

42 Directory Add a directory entry Use the following steps to store an entry in the directory. Enter the number when the handset is not in use and press MENU/ SELECT . The screen displays EDIT NUMBER . -OR- Press MENU/ SELECT when the handset is not in use. Press or to highlight >Directory , then...

43 Directory Search the directory Entries are sorted alphabetically. Press / when the handset is not in use. -OR- Press MENU/ SELECT when the handset is not in use. Press or to highlight >Directory , then press MENU /SELECT . Press MENU /SELECT again to select >Review . Press or to browse. Alp...

44 Directory Edit a directory entry Search for the desired entry in the directory (see Search the directory or Alphabetical search on page 43). Press MENU/ SELECT . The screen displays EDIT NUMBER . Use the dialing keys to edit the number. Press MUTE /DELETE to backspace and delete a digit. Press an...

45 Directory Assign a directory entry to a speed dial location You can store up to 10 directory entries in the speed dial directory. The speed dial entries are shared by all handsets. Press and hold an empty speed dial key ( 0 - 9 ). -OR- Press MENU/ SELECT when the handset is not in use. Press or t...

46 Directory Reassign a speed dial number Press MENU/ SELECT when the handset is not in use. Press or to scroll to >Directory and then press MENU /SELECT . Press or to scroll to >Speed dial , then press MENU /SELECT . Press or to select a desired speed dial location, then press MENU /SELECT . ...

47 About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. Caller I...

Caller ID 48 Caller ID log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. The caller ID log stores up to 50 entries. ...

Caller ID 49 Missed call indicator When there are calls that have not been reviewed in the caller ID log, the handset displays XX Missed calls . When you have reviewed all the missed calls, the missed call indicator no longer displays.Each time you review a caller ID log entry marked NEW , the numbe...

Caller ID 50 Dial a caller ID log entry Search for the desired caller ID entry (see Review the caller ID log on page 49). When the desired entry displays, press / FLASH or /SPEAKER to dial. Save a caller ID log entry to the directory Search for the desired caller ID entry (see Review the caller ID l...

Caller ID 51 Delete the caller ID log entries To delete one entry: Search for the desired caller ID entry (see Review the caller ID log on page 49). Press MUTE /DELETE to delete the selected entry. To delete all entries: Press MENU/ SELECT when the handset is not in use. Press or to highlight >Ca...

52 Answering system Use the answering system menu of a system handset to turn on or off the answering system, set up the announcement message, activate the call screening, or change the number of rings, remote access code, message alert tone and message recording time. If your answering system is tu...

53 Answering system settings Play your announcement Press MENU/ SELECT when the handset is not in use. Press or to highlight >Answering sys , then press MENU /SELECT . Press MENU /SELECT to select >Announcemen t. Press MENU /SELECT to select >Play annc . The handset plays the announcement a...

54 Answering system settings Answer on/off The answering system must be turned on to answer and record messages. When the answering system is turned on, the /ANS ON/OFF light on the telephone base turns on and ANS ON displays on the handset. To turn on or off with the telephone base: Press /ANS ON/O...

55 Answering system settings Number of rings You can choose from two, three, four, five, six rings or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new m...

56 Answering system settings Message alert tone The telephone base beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. Press MENU/ SELECT when the handset is not in use. Press or to highlight >Answering sys , then press MENU /SELECT . Pres...

57 Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate...

58 Answering system operation Message capacity The answering system can record and store up to 99 messages. The recording time of each message depends on the message length you set (see Message recording time on page 56). The total storage capacity for the announcement, messages and memos is approxi...

59 Answering system operation Message playback On the telephone base, if you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays all messages (oldest first).On the handset, if you have both new and old messages, you can play ...

60 Answering system operation To play messages with a handset: Press MENU/ SELECT when the handset is not in use. Press MENU /SELECT to select >Play messages . If you have either new or old messages, the messages play automatically. If you have both new and old messages: To play new messages, pre...

61 Answering system operation Delete all old messages To delete all old messages with the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages are deleted and the te...

62 Answering system operation Record, play and delete memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Play and delete them in the same way as incoming messages (see Message play...

63 Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19 ; see Remote access code on page 55 to change it. Dial your telephone number from any touch-tone telephone.When the system pl...

64 Handset display screen messages Answering sys is ON The answering system is automatically turned on when you change the settings under answering system setup menu. Caller ID log empty There are no caller ID log entries. Calling HANDSET X (for models with three or more handsets) Calling other hand...

Appendix 66 Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or charger. Telephone base lights IN USE On when the telephone line is in use.On when the answering system is answering a call.On ...

Appendix 67 Headset indicators Headset alert tones One beep Headset key tone. One beep every 30 seconds Muted headset microphone alert tone. Two quick beeps Error alert tone.The volume reaches its minimum or maximum setting. Two rapid beeps every 20 seconds Low battery warning. Three rapid beeps The...

Appendix 68 Handset battery It takes up to 10 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to seven hours While in speakerphone mode (talking*) Up to five hours While not in ...

Appendix 69 Headset battery It takes up to three hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in use (talking*) Up to nine hours While not in use (standby**) Up to ninety hours *Operating times vary depe...

Appendix 70 Expand your telephone system The handset(s) and headset provided with your telephone system are already registered. Each handset is assigned a number that displays on the handset. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if th...

Appendix 71 Add and register a headset The telephone system accommodates up to two cordless headsets. You can add a new headset ( IS6100 , purchased separately) to your telephone system. The headset must be registered with the telephone base before use. You may need to charge the headset before regi...

Appendix 72 Deregister handsets/headsets If you want to replace a handset or headset, or reassign the designated handset number of a registered handset, you must deregister all handsets and headsets that are registered to the telephone base. Then register each handset and headset individually.To mak...

Appendix 73 Troubleshooting If you have difficulty with your telephone or headset, please try the suggestions below. For customer service, visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at ...

Appendix 74 Troubleshooting Low battery shows on screen. Place the handset in the telephone base or charger for recharging.Remove and then install the battery again and use it until fully depleted. Then recharge the handset in the telephone base or charger for up to 10 hours.If the above measures do...

Appendix 75 Troubleshooting My handset beeps and is not performing normally. Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.Move the handset closer to the telephone base. It may ...

Appendix 76 I hear other calls when using the cordless handset/headset. Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Call your telephone service provider. The othe...

Appendix 77 The blue or red light keeps flashing on the headset key. Different flashing patterns of the red and/or blue lights indicate different conditions of headset. See Headset indicators on page 67. The headset does not charge in the telephone base. Make sure the telephone base power adapter is...

Appendix 78 I cannot hear any ring tone from the cordless headset when there is an incoming call. The headset does not have an external ringer. The ring tone can only be heard through the headset earpiece.Make sure the headset ringer volume is not set to the lowest level (page 18).If you have presse...

Appendix 79 My caller ID features are not working properly. Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.The caller may not be calling from an area which supports caller ID.Both your and your c...

Appendix 81 Troubleshooting The outgoing announcement is not clear. When recording the announcement, make sure you speak in a normal tone of voice towards the microphone of the handset.Make sure there is no background noise when recording. The answering system does not record messages. Make sure the...

Appendix 82 Troubleshooting The answering system does not respond to remote commands. Make sure your remote access code is correct (page 55).Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone...

Appendix 83 Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions.Follow all warnings and instructions marked on the pr...

Appendix 84 Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and ...

Appendix 85 About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations ...

Appendix 86 FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harm...

Appendix 87 This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult you...

Appendix 88 Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and wo...

Appendix 89 How do you get warranty service? To obtain warranty service, please visit our website at www.vtechphones.com, or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com, or call 1 (800) 26-77377. NOTE: Before calling for service, please review the user’s manual - a check of the Produ...

Appendix 90 Technical specifications Frequency Control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Headset: 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating ra...

91 A About cordless telephones 85Add a directory entry 42Add a handset 70Alphabetical search 43Announced transfer 34Announcement 52Answer a call 25 Answer an incoming call during an intercom call 33 Answer an incoming call during a PTT call 40 Answer a PTT call 39Answering system 52Answer on/off 54 ...