Page 2 - Congratulations; Important safety instructions; Registration; Register your product online for enhanced; Product news; Learn about the latest VTech products.
Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 68 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual ...
Page 3 - Table of contents
i Table of contents Getting started .............................1 Parts checklist .................................... 1Telephone base installation ................ 2Handset battery installation ................ 3Handset battery charging ................... 4Telephone base layout .....................
Page 4 - ii
ii Message alert tone ........................... 46Recording time ................................. 47 Answering system operation ...48 Answering system and voicemail ..... 48Using the answering system and voicemail together ......................... 48 Message capacity ...............................
Page 5 - Parts checklist; Getting started
1 To purchase replacement batteries or power adapters, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging...
Page 6 - Telephone base installation
Getting started 2 Telephone base installation Install the telephone base as shown below.Make sure that the electrical outlet is not controlled by a wall switch.If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter bet...
Page 7 - Handset battery installation; THIS SIDE UP
Getting started 3 Battery Pack / Bloc-piles :(2.4V Ni-MH)WARNING / AVERTISSEMENT :DO NOT BURN OR PUNCTURE BATTERIES.NE PAS INCINÉRER OU PERCER LES PILES.Made in China / Fabriqué en chine THIS SIDE UP / CE CÔTÉ VERS LE HAUT CHARGE light remains on when charging. If the handset will not be used for a ...
Page 8 - Handset battery charging; Put in charger
Getting started 4 Handset battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base to charge the battery. For best performance, keep the handset in the telephone base when not in use. Th...
Page 9 - Telephone base layout
Getting started 5 Telephone base layout 3x Press to delete the playing message (page 51). • 4 Press to repeat the playing message (page 51).Press twice to play the previous message (page 51). • • Tap to play messages (page 51).Tap to stop playing messages (page 51). •• 2 Press to skip to the next me...
Page 10 - CHARGE light
Getting started 6 Telephone base layout CID/FLASH Tap to review the caller ID log when the phone is not in use (page 39).When the telephone base is in the caller ID log, tap to return to idle mode.Tap to answer another incoming call during a call (page 21). • • • /MUTE Tap to review the directory wh...
Page 12 - Handset layout
Getting started 8 Handset layout / /VOLUME Press to review the directory when the phone is not in use (page 32).Press to scroll up while in a menu, or in the directory, caller ID log or redial list.While entering names or numbers, press to move the cursor to the right. During a call or message playb...
Page 13 - INT
Getting started 9 Handset layout CID/ /VOLUME Press to review the caller ID log when the phone is not in use (page 39).Press to scroll down while in a menu, or in the directory, caller ID log or redial list.While entering names or numbers, press to move the cursor to the left.During a call or messag...
Page 14 - Using the menu
Getting started 10 Using the menu You can use the cordless handset to change your telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls.In the settings menu, you can change the settings for LCD language, voicemail number, voicemail i...
Page 15 - Handset ringer volume; The ringer volume also determines the ringer volume for; Telephone base ringer volume; “Base ringer is off.”; Ringer tone; If you turn off the ringer volume, you will not hear ringer; Telephone base settings
11 Handset ringer volume You can set the ringer volume or turn the ringer off on each handset. When the ringer is off, the handset displays and Ringer off . Press MENU when the handset is not in use. Press or to scroll to Ringers , then press SELECT . Press SELECT to choose Ringer volume . Press or ...
Page 16 - Telephone settings; Quiet mode; If you change the settings of the ringer tone, handset ringer
12 Telephone settings Quiet mode You can turn on the quiet mode for a period of time (1-12 hours). During this period, all tones (except paging tone) and call screening are muted.When you turn on the quiet mode, the answering system turns on automatically. When the quiet mode duration expires, the a...
Page 17 - Set date and time; “Time and date not set,”
13 Telephone settings Set date and time The answering system announces the date and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming c...
Page 18 - LCD language; MENU; Base LCD language
14 Telephone settings LCD language You can select a language (English, French or Spanish ) to be used in all handset screen displays. Press MENU when the handset is not in use. Press or to scroll to Settings , then press SELECT . Press SELECT to select LCD language . Press or to scroll to English , ...
Page 19 - Voicemail number
15 Telephone settings Voicemail number If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1/ for easy access. The voicemail number is shared by the handset and the telephone base. When you want to retrieve voicemail messages, press ...
Page 20 - Clear voicemail indicators; Your telephone service provider may alert you of new; Key tone
16 Telephone settings Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider, New voicemail and display on the handset and the telephone base when you have new voicemail messages. Contact your telephone service provider for more information and as...
Page 22 - Auto answer
18 Telephone settings Auto answer You can turn on or off the auto answer feature for your handset. If you turn the auto answer feature on, the handset automatically answers an incoming call whenever you pick up the handset from the telephone base. Press MENU when the handset is not in use. Press or ...
Page 23 - Make a call; Using the telephone base:; Press; DELETE; CANCEL; PAUSE; Using the telephone base:; Press; Unable to call; Telephone operation
19 Make a call Using the handset: Press or on the handset. When you hear a dial tone, dial the number. The handset shows the elapsed time as you talk (in hours, minutes and seconds).While entering numbers, press and hold PAUSE to insert a dialing pause (a P appears). Using the telephone base: Press ...
Page 24 - Answer a call; End a call; OFF; Handset speakerphone; Speaker; Volume control
Telephone operation 20 Answer a call Using the handset: Press or or any dialing key ( 0 - 9 , or ). -OR- Pick up the handset from the telephone base when the auto answer feature is turned on. Using the telephone base: Press or any dialing key ( 0 - 9 , or ). End a call Using the handset: Press OFF o...
Page 25 - Mute; ringer volume of that device is turned off.
Telephone operation 21 Mute The mute function allows you to hear the other party but the other party cannot hear you. During a call, press MUTE on the handset or tap MUTE on the telephone base. The screen displays Muted until the mute function is turned off. Press MUTE on the handset or tap MUTE on ...
Page 26 - Temporary tone dialing; to exit the directory, caller ID log or redial list when you are on
Telephone operation 22 Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. During a call, press on ...
Page 27 - Check voicemail; See; on page 15 to set your voicemail number.; Find handset; MUTE; to turn off the ringer of that handset. Its screen shows; Ringer muted; Website
Telephone operation 23 Check voicemail Press and hold 1/ on the handset or 1 on the telephone base to dial your stored voicemail number. See Voicemail number on page 15 to set your voicemail number. Find handset This feature helps you find the misplaced handset. To start the paging tone: Press /FIND...
Page 28 - Redial
Telephone operation 24 Redial Each handset stores the last 10 telephone numbers dialed (up to 30 digits). When there are already 10 entries, the oldest entry is deleted to make room for the new entry. To review and dial a redial number: Press REDIAL when the phone is not in use. Press , or REDIAL re...
Page 29 - Transfer a call; If the destination handset is out of range, your handset shows; and
Telephone operation 25 Transfer a call While on an outside call, you can transfer the call from one system device to another. To transfer a call from the handset: During a call, press MENU . Press or to scroll to Transfer , then press SELECT . If you have only one handset, the outside call is put on...
Page 30 - Join a call in progress; additional expansion handsets (; on the handset or place it back in the telephone base,; Multiple handset use
26 Join a call in progress You can use two system devices at a time on an outside call. You can buy additional expansion handsets ( LS6005 / LS6005-13 / LS6005-15 / LS6005-16/ LS6005-17 ) for this telephone base. You can register up to five handsets to the telephone base. To join a call:: When a dev...
Page 31 - You can cancel the intercom call before it is answered by pressing; displays; and then returns to idle mode.; on the telephone base to temporarily silence the; Answer an incoming call during an intercom call; Intercom
27 Multiple handset use Intercom Use the intercom feature for conversations between the handset and another system device. Press INT on the handset when not in use. If you have only one handset, the handset displays Calling base . The telephone base displays HS 1 is calling . If you have more than o...
Page 32 - Call transfer using intercom
28 Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call on the handset to another system device. During a call, press INT on the handset. If you have only one handset, the handset displays Calling base . The telephone base displays HS 1 is calling . ...
Page 33 - About the directory; Directory
29 About the directory The directory stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. Directory entries are shared by the handset and the telephone base. Any modifications made on one device apply to all system devices.When you access the directory ...
Page 34 - Add a directory entry
30 Directory Add a directory entry Press MENU when the phone is not in use. Press or to scroll to Directory , then press SELECT . Press SELECT to choose Add contact . When Enter number displays, use the dialing keys to enter a number (up to 30 digits). Press or to move the cursor to the left or righ...
Page 36 - Review directory entries; If the telephone number in the directory exceeds 15 digits,; Alphabetical search
32 Directory Review directory entries Directory entries appear alphabetically. Press on the handset or tap on the telephone base when the phone is not in use. The screen displays Entries in DIR XXX for a few seconds, then displays the first entry in the directory.Press or on the handset or tap or on...
Page 37 - Dial a directory entry
33 Directory Dial a directory entry Search for the desired entry in the directory (see Review directory entries or Alphabetical search on page 32). To dial the displayed entry on the cordless handset, press or . -OR- To dial the displayed entry on the telephone base, press . Edit a directory entry S...
Page 38 - Delete a directory entry
34 Directory Delete a directory entry Search for the desired entry in the directory (see Review directory entries or Alphabetical search on page 32). Press DELETE on the handset. The handset displays Delete contact? Press SELECT to confirm. The handset displays Deleting... and then Contact deleted ....
Page 39 - Speed Dial; If the directory is empty when you press; SELECT; handset shows; Reassign a speed dial slot
35 Directory Speed Dial You can copy nine of your directory entries to the speed dial locations ( 0 and 2 - 9 ) so that you can dial these numbers more quickly. The speed dial entries are shared by all devices. Changes made to the speed dial entries on one handset apply to all devices. Assign a spee...
Page 40 - Dial a speed dial number; When the speed dial location is empty, the handset shows the; Assign a speed dial slot; on page 35 to; Delete a speed dial entry; Deleting the speed dial entries does not affect the entries in
36 Directory Dial a speed dial number Using the handset: When the phone is not in use, press and hold a dialing key ( 0 or 2 - 9 ) to dial the number stored in the corresponding location. When the speed dial location is empty, the handset shows the speed dial list. See Assign a speed dial slot on pa...
Page 41 - About caller ID; date and time of calls.; Information about caller ID with call waiting; your telephone service provider if:; Caller ID
37 About caller ID This product supports caller ID services offered by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. Caller ID...
Page 42 - Caller ID log; XX missed calls; Memory match; Mike; telephone service provider.
Caller ID 38 Caller ID log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller’s information appears, it will not be saved in the caller ID log. The caller ID log stores up to 50 entries. Each entry h...
Page 43 - Missed call indicator; Review the caller ID log
Caller ID 39 Missed call indicator When there are calls that have not been reviewed in the caller ID log, the screens display XX missed calls . When you have reviewed all the missed calls, the missed call indicator goes away.Each time you review a caller ID log entry marked NEW on the handset or NEW...
Page 44 - View dialing options
Caller ID 40 View dialing options Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of...
Page 45 - Dial a caller ID log entry; If the new directory has the same number as an existing; Number repeated; Unable to save
Caller ID 41 Dial a caller ID log entry Search for the desired caller ID log entry (see Review the caller ID log on page 39).When the desired entry displays, press or on a handset, or on the telephone base to dial. Save a caller ID log entry to the directory Use the handset to search for the desired...
Page 46 - Delete caller ID log entries
Caller ID 42 Delete caller ID log entries To delete one entry: Search for the desired caller ID log entry (see Review the caller ID log on page 39). Press DELETE on the handset to delete the displayed entry. To delete all entries: Press MENU when the phone is not in use. Press or to scroll to Caller...
Page 47 - The telephone is preset with a greeting that answers calls with, “; Record your own announcement; than two seconds will not be recorded.; Play your announcement; Answering system settings
43 Answering system Use the answering system menu of a cordless handset to turn on or off the answering system or message alert tone, set up the announcement message, activate the call screening, or change the number of rings, remote access code or message recording time. Announcement The telephone ...
Page 48 - Delete your announcement; When your announcement is deleted, calls are answered with the
44 Answering system settings Delete your announcement Press MENU when the phone is not in use. Press or to scroll to Answering sys , then press SELECT . Press SELECT again to choose Announcement . The system announces, “ To play, press 2. To record, press 7. ” Press 3 or DELETE to delete your record...
Page 49 - Call screening; Answering system and voicemail
45 Answering system settings Call screening Use this feature to choose whether incoming messages can be heard on while they are being recorded. Press MENU when the phone is not in use. Press or to scroll to Answering sys , then press SELECT . Press or to scroll to Ans sys setup , then press SELECT ....
Page 50 - Remote access code
46 Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19 . You can set the code from 00 to 99 . Press MENU when the phone is not in use. Press or to scroll to Answering sys , the...
Page 52 - XX new messages; Using the answering system and voicemail together; Answering system operation
48 Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left with your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system...
Page 53 - Message capacity
49 Answering system operation Message capacity The answering system can record and store up to 59 messages. Each message can be up to three minutes in length, depending on the recording time set (see page 47). The total storage capacity for the announcement, messages and memos is approximately 14 mi...
Page 54 - Call intercept; telephone base key (except
50 Answering system operation Call intercept If you want to talk to the caller whose message is being recorded, press or on the handset, or on the telephone base. Temporarily turn off the message alert tone If the message alert tone is turned on (see page 46), the telephone base beeps every 10 secon...
Page 55 - Message playback; Only one device can access the answering system at a time.
51 Answering system operation Message playback When playback begins, the total number of old or new messages is announced, and it displays the number of old and new messages. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date n...
Page 56 - Delete all old messages; Record after the tone. Press; “Memory is full”
52 Answering system operation Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. Press MENU when the phone is not in use. Press or to scroll to Answering sys . Press SELECT . Press or to scr...
Page 57 - Remote access; any touch-tone telephone. The preset code is; on; Command; Delete all old messages.; Hang up or press; “Please enter your remote access code.”
53 Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19 . See Remote access code on page 46 to change it. Dial your telephone number from any touch-tone telephone.When the system pl...
Page 58 - Expand your telephone system; HANDSET 1; Add and register a handset; see manual; Appendix
54 Expand your telephone system The cordless handset provided within your product package is already registered as HANDSET 1 . This telephone system accommodates up to five handsets. You can add new handsets ( LS6005 / LS6005-13 / LS6005-15 / LS6500-16 / LS6005-17 , purchased separately) to your tel...
Page 59 - Deregister handsets; To deregister all handsets:; alternately shows
Appendix 55 Deregister handsets If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base. Then register each handset individually.To make deregistration easier, read all of the inst...
Page 60 - Screen messages
Appendix 56 Screen messages Call log empty There are no caller ID log entries. Calling base The handset is calling the telephone base (for intercom calls).The handset is transferring an outside call to the telephone base. Calling HS X The handset is calling another system handset. Contact deleted A ...
Page 62 - Handset and telephone base indicators; Telephone base lights; Telephone base icons
Appendix 58 Handset and telephone base indicators Telephone base lights CHARGE On when the handset is charging in the telephone base. On when the telephone base speakerphone is in use. Flashes when there are new memos or messages in the answering system. Handset icons The battery icon flashes when t...
Page 63 - Battery; you can expect the following performance:; Operation; Up to seven hours; The battery needs charging when:; displays on the handset screen.
Appendix 59 Battery It takes up to 11 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to seven hours While in speakerphone mode (talking*) Up to three hours While not in use (st...
Page 64 - Troubleshooting; My telephone doesn’t work at all.; Handset battery; There is no dial tone.
Appendix 60 Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. My telephone doesn’t work at all. Make sur...
Page 65 - My cordless handset isn’t performing normally.; Out of range or no pwr at base appears on my cordless handset.; away as possible from these types of electronic devices.
Appendix 61 Troubleshooting I cannot dial out. Try all the suggestions above.Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.Eliminate any background n...
Page 66 - The battery does not charge in the handset, or the handset battery; refer to; The charge light is off; I get noise, static, or weak signals even when I’m near the
Appendix 62 Troubleshooting The battery does not charge in the handset, or the handset battery does not accept charge. If the cordless handset is in the telephone base and the charge light is not on, refer to The charge light is off (page 64). Charge the battery in the cordless handset for at least ...
Page 67 - I experience poor sound quality when using the handset; handset on a flat surface with the dialing keys facing up.; I hear other calls while using my phone.; Make sure that the ringer is not off. Refer to; on page 11 in this user’s manual.
Appendix 63 Troubleshooting I experience poor sound quality when using the handset speakerphone. For increased sound quality while using the handset speakerphone, place the handset on a flat surface with the dialing keys facing up. I hear other calls while using my phone. Disconnect the telephone ba...
Page 68 - My calls cut in and out while I’m using my cordless handset.; month with a pencil eraser or cloth.; My caller ID isn’t working properly.; provider for more information about DSL filters.
Appendix 64 Troubleshooting My calls cut in and out while I’m using my cordless handset. Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. Do no...
Page 69 - My telephone does not receive caller ID when on a call.
Appendix 65 Troubleshooting My telephone does not receive caller ID when on a call. Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID feature works only if both you and the caller are in areas offering caller ID service, and if both telep...
Page 70 - The telephone does not respond to remote commands.; Make sure the answering system is on.; should show on the handset and; The system announces; “Time and day not set.”; The outgoing announcement is not clear.; New voicemail; and appear, then your telephone has received a signal from
Appendix 66 Troubleshooting The telephone does not respond to remote commands. Make sure to enter your remote access code correctly (page 53).Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone ...
Page 71 - While the handset is in idle mode, press; and then enter; base. Allow up to one minute for this to take place.
Appendix 67 Troubleshooting I cannot retrieve voicemail messages. Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently. If you subscribe to voicemail service from your telephone service provider, c...
Page 72 - SAVE THESE INSTRUCTIONS
Appendix 68 Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions.Follow all warnings and instructions marked on the pr...
Page 73 - Precautions for users of implanted cardiac pacemakers; Operating range; ECO mode
Appendix 69 Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and ...
Page 74 - Maintenance
Appendix 70 Maintenance Taking care of your telephone Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Y...
Page 76 - FCC, ACTA and IC regulations
Appendix 72 FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harm...
Page 77 - FCC Part 68 and ACTA
Appendix 73 FCC, ACTA and IC regulations FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a...
Page 78 - Limited warranty
Appendix 74 Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and wo...
Page 79 - Please retain your original sales receipt as proof of purchase.
Appendix 75 Limited warranty How do you get warranty service? To obtain warranty service in the United States of America, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please ...
Page 80 - Technical specifications
Appendix 76 Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to envir...
Page 81 - Index
77 Index A Add a directory entry 30–31 Add a handset 54 Alphabetical search 32 Announcement 43 Answer a call 20 Answer on/off 44 Auto answer 18 B Base layout 5–7 Battery 3, 4, 59 C Call screening 45, 49 Call transfer 25 Call waiting 21 Caller ID log 38 Caller ID log messages 42 Chain dialing 22 Char...