Page 2 - Technical specifications; ii
www.vtechphones.com Voice menu 35 Remote access commands 35 Display screen messages 37 Battery information 38 Battery care and performance 38 Replacing the handset battery 38 Troubleshooting 39 Maintenance 49 Limited Warranty 49 Important safety instructions 51 FCC, ACTA and IC regulations 52 The RB...
Page 3 - iii
www.vtechphones.com NEED HELP? This user’s manual has all the feature operation and troubleshooting you will need to install and operate your new VTech phone Please take the time to review thoroughly to ensure proper installation of this VTech innovative and feature rich product You can also visit o...
Page 4 - Parts checklist; Important safety
www.vtechphones.com 1 G ett in g s ta rte d Parts checklist • Telephone base with wall mounting/desktop bracket • Handsets (2) • Charger • Telephone line cord • Base power adapter • Charger power adapter • Belt clips (2) • Batteries (2) • User’s manual To purchase replacement batteries, visit us on ...
Page 7 - Installation; Connect power and telephone line cords
www.vtechphones.com 4 • Install the telephone base away from electronic equipment such as personal computers, television sets or microwave ovens Avoid excessive heat, cold, dust or moisture • Connect the power and telephone line cords to the underside of the base as illustrated • Plug the base power...
Page 8 - Install handset battery
www.vtechphones.com 5 G ett in g s ta rte d Installation • Use only the provided VTech battery, or equivalent To purchase replacement batteries, visit us on the web at www vtechphones com or call us at 1-800-595- 9511 In Canada,go to www vtechcanada com or call us at 1-800-267-7377 a) Align the two ...
Page 9 - Wall mounting bracket installation
www.vtechphones.com 6 Installation Wall mounting bracket installation (optional) Your telephone base comes with the wall mounting/desktop bracket installed, ready for desktop use If you prefer to mount your telephone on the wall (optional), it is designed to mount on a standard telephone wall plate ...
Page 10 - If you subscribe to DSL service; To remove
www.vtechphones.com 7 G ett in g s ta rte d If you subscribe to DSL service If you receive high speed internet service through your telephone line (commonly referred to as DSL) and you are experiencing interference during conversations and/or your caller ID features aren’t functioning properly, inst...
Page 11 - Check for dial tone; least 16 hours the first time.; Language
www.vtechphones.com 8 Installation Check for dial tone After the batteries are charged, pick up the handset and press TALK/FLASH ; you should hear a dial tone If you do not, refer to the Troubleshooting section in the back of this user’s manual Charge the handset battery The battery may have enough ...
Page 12 - Set handset date and time; • The month is flashing. Press; Press; • The hour is flashing. Press; Handset ringer style
www.vtechphones.com 9 G ett in g s ta rte d Installation Set handset date and time If you subscribe to caller ID service, the date and time will be set automatically with the first incoming call. If you do not have caller ID service, you can set the date and time manually: • Press PROG, then press o...
Page 13 - Telephone operation; Handset layout; Answer a call
www.vtechphones.com 10 Telephone operation Handset layout 1 TALK 2 FLASH 3 CHAN (channel) 4 REMOVE 5 Answer a call 6 /CID VOL- /VOL+ 7 SELECT 8 OFF 9 REDIAL/PAUSE 10 PROG (program) 1,2 3,4 5 6 8 7 9 10 SELECT
Page 14 - Telephone base layout
www.vtechphones.com 11 B as ic o pe ra tio n Telephone operation Telephone base layout 11 CHARGE/IN USE 12 Message window13 ANS ON/OFF 14 PLAY/STOP 15 REPEAT/ 16 SKIP/ 17 DELETE/ X 18 VOL / 19 CLOCK 20 SETUP 21 ANNC (announcement) 22 RECORD 23 FIND HANDSET 11 13 17 15 16 14 18 19 20 21 22 23 12
Page 15 - Handset operation
www.vtechphones.com 12 Telephone operation • Whenever the phone is in use, call timer will be shown at the top right corner Handset operation Making calls • Press TALK /FLASH , then dial the number — OR — Dial the number (press to backspace), then press TALK /FLASH. Ending calls • Press OFF to end y...
Page 16 - to delete; OFF
www.vtechphones.com 13 B as ic o pe ra tio n Telephone operation • While phone is not in use, press to display caller ID information • While entering names or numbers into memory, press then press CHAN/REMOVE to delete the last character entered / VOL+ • While on a call, press to increase the volume...
Page 17 - Telephone base operation
www.vtechphones.com 14 Telephone operation • Only one handset can be on a call at a time For example, if HS1 is on a call and HS2 presses the TALK/FLASH button, OTHER HANDSET ON OR OUT OF RANGE will display Telephone base operation CHARGE/IN USE • Flashes in unison with an incoming call’s ringing • ...
Page 18 - CALL TRANSFERRED; Call transfer; Temporary tone dialing; TONE
www.vtechphones.com 15 B as ic o pe ra tio n CALL TRANSFERRED TRANSFERRED CALL Call transfer To transfer an external call from one handset (HS1) to the other handset (HS2): For the ia5865/ia5870 1 While on a call, press SELECT on HS1 to forward the call to HS2 HS1 will show: HS2 will ring and show: ...
Page 19 - TRANSFERRED CALL
www.vtechphones.com 16 For the ia5878/ia5884 1 While on a call, press SELECT on HS1 to forward the call to the destination handset HS1 will show: Destination handset will ring and show: 2 Enter the destination handset number you want to transfer 3 Press TALK/FLASH on the destination handset to answe...
Page 20 - Operating range; the small rubber flap). Do not force the
www.vtechphones.com 17 B as ic o pe ra tio n Operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC) Even so, this handset and base can communicate over only a certain distance - which can vary with the locations of the base an...
Page 21 - Directory; Store a directory entry; When you finish entering the name, press
www.vtechphones.com 18 Directory Your phone can store 20 (including nine speed dial entries) telephone numbers with names (up to 15 characters for the name and 24 digits for the number in each location) in the handset Store a directory entry 1 Press PROG The screen displays DIRECTORY 2 Press SELECT ...
Page 22 - Chart of characters; to backspace and make
www.vtechphones.com 19 B as ic o pe ra tio n Chart of characters Using the chart below, enter up to 15 characters for the name you’re storing An error tone will sound if you try to enter more than 15 characters Press then press CHAN/REMOVE to backspace and make corrections; press to advance or press...
Page 23 - Edit a directory entry
www.vtechphones.com 20 Directory Edit a directory entry 1 Press The screen displays DIRECTORY 2 Press or to scroll alphabetically through entries stored in directory — OR — Press the dial pad key for the first letter of the entry you want to edit. 3 When the screen displays the entry you want to edi...
Page 24 - Move a directory entry into speed dial
www.vtechphones.com 21 B as ic o pe ra tio n Directory 4 Press SELECT The screen displays ERASE NO YES and the number The current choice flashes. 5 Press until YES flashes. 6 Press SELECT. You’ll hear a confirmation beep. Move a directory entry into speed dial 1 Press The screen displays DIRECTORY 2...
Page 25 - Speed dial; Store a speed dial entry
www.vtechphones.com 22 Speed dial Characters by number of key presses Dial key Once Twice 3 times 4 times 5 times 6 times 1 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 0 * * # & ‘ , - # Your phone can store up to nine telephone numbers with names (up t...
Page 26 - assigning a distinctive ringer after the first ring. Choose; Edit a speed dial entry; ringer after the first ring. Choose N for a normal ringer.
www.vtechphones.com 23 B as ic o pe ra tio n Speed dial SPEED EDIT ERASE8005959511 01 6 Enter the telephone number Press then press CHAN/REMOVE to backspace and make corrections Press REDIAL/PAUSE to enter a pause (for example a P will be shown) if necessary — OR — Press REDIAL/PAUSE to display the ...
Page 27 - Delete a speed dial entry; Dial a speed dial number
www.vtechphones.com 24 Speed dial Delete a speed dial entry 1 Press and hold the speed dial location key (1-9) of the entry you wish to delete 2 When the screen displays the entry you want to delete, press SELECT Then press or until ERASE flashes. 3 Press SELECT The screen displays ERASE NO YES and ...
Page 28 - Caller ID
www.vtechphones.com 25 B as ic o pe ra tio n Your phone has a caller ID (CID) with call waiting feature that works with service from your local phone service provider Caller ID with call waiting lets you see who’s calling before you answer the phone, even when you’re on another call You may need to ...
Page 29 - Review call history; CID; ) to view call history
www.vtechphones.com 26 Caller ID About call history (caller ID) Your phone can store up to 45 calls in its caller ID (CID) memory When the memory is full, the oldest call will automatically be deleted to make room for new incoming call information For each call that comes in, the screen displays the...
Page 30 - Delete records from call history; Delete a specific call:; ERASE ALL NO YES. The current choice flashes.; Dial a displayed number; Store a call history record in the directory
www.vtechphones.com 27 B as ic o pe ra tio n Caller ID Delete records from call history Delete a specific call: 1 Locate the record you want to delete from call history 2 Press the CHAN/REMOVE key to delete. You’ll hear a confirmation beep. Delete all calls: 1 With the handset in idle (off) mode, pr...
Page 31 - PRIVATE CALLER; Display screen messages; DIAL PROGRAM
www.vtechphones.com 28 Caller ID 2 If you wish to change how the number is stored, press# The screen displays any alternate dialing sequences available for this call (area code + number; 1 + area code + number; number only; 1+ number) See the note in the side margin for more information on changing ...
Page 32 - Answering system operation; Audible indicators; “To set the clock, press
www.vtechphones.com 29 B as ic o pe ra tio n Answering system operation Audible indicators Your telephone system gives you voice prompts for feature operations and voice confirmations when you press a button or complete an operation Setting the clock 1 Make sure the answering system is on 2 Press CL...
Page 33 - Record your announcement; PLAY; STOP; ANNC; Review your announcement; ANNC; PLAY
www.vtechphones.com 30 Answering system operation If you choose not to record a personalized announcement, the pre-recorded announcement will say “ Hello, please leave a message after the tone. ” Record your announcement 1 Press ANNC until you hear “Announcement. Press PLAY or press RECORD .” 2 Pres...
Page 34 - Delete your announcement; DELETE; Setup the answering system; REPEAT; SETUP
www.vtechphones.com 31 B as ic o pe ra tio n Answering system operation Delete your announcement Press DELETE during announcement playback The system will use the pre-recorded announcement until you record a new one Setup the answering system 1 Press SETUP until the system announces the feature you ...
Page 36 - If the system has less than five minutes of recording time left,; Call screening/intercept; Record a memo; “Record after the tone. Press
www.vtechphones.com 33 B as ic o pe ra tio n To increase/decrease speaker volume Listen to, save & delete messages The system automatically saves your messages until you delete them, and can store approximately 11 minutes of messages, memos, and announcements (up to a maximum of 95 messages) A m...
Page 38 - Answering system operation - remote access; Accessing the answering system remotely; “Memory is full”; Remote access commands; Voice menu
www.vtechphones.com 35 B as ic o pe ra tio n Answering system operation - remote access Accessing the answering system remotely You can access many features of this system remotely from a touch tone phone 1 Dial your telephone number 2 When the system answers, enter your remote access code If the me...
Page 39 - “Calls will not be answered.”
www.vtechphones.com 36 Answering system operation - remote access Function: Command: Review previous message P r e s s 4 d u r i n g t h e b e g i n n i n g o f t h e d a y a n d t i m e announcement Delete message Press 3 while message is playing Press 33 during or after HELP menu announcement to d...
Page 41 - Battery information; Battery care and performance:; Operation; BATTERY LOW; Replacing the handset battery
www.vtechphones.com 38 Battery information Battery care and performance: After your battery is fully charged, you can expect the following performance: Operation Operating time While in use (talking) up to 5 hours While not in use (standby*) up to 7 days * Handset is off the telephone base or charge...
Page 42 - Additional information; Troubleshooting; Problem
www.vtechphones.com 39 Additional information Troubleshooting If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call VTech Communications at 1-800-595-9511 In Canada, call VTech Telecommunications...
Page 44 - USE
www.vtechphones.com 41 Additional information Problem Suggestion The CHARGE/IN USE Indicator on the telephone base is flashing. • This is a signal that the battery is very low, completely depleted, when there is no electrical contact between the battery and the telephone base or when the telephone l...
Page 46 - Setup the dial mode
www.vtechphones.com 43 Additional information I cannot dial out • First, try all the above suggestions • Make sure there is a dial tone before dialing It is normal if the cordless handset takes a second or two to synchronize with the telephone before producing a dial tone Wait an extra second before...
Page 50 - “Remote Access Code”; Suggestion; beeps five times and
www.vtechphones.com 47 Additional information . The messages on the system are very difficult to hear. • Press or on the telephone base to increase or decrease the speaker volume The answering system does not respond to remote commands • Make sure your “Remote Access Code” is correct (see page 35 an...
Page 52 - Maintenance; Limited Warranty
www.vtechphones.com 49 Additional information Maintenance Taking care of your telephoneYour cordless telephone contains sophisticated electronic parts, so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if...
Page 53 - Please retain your original sales receipt as proof of purchase.
www.vtechphones.com 50 Limited Warranty 6 Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7 Product returned without val...
Page 54 - Important safety instructions
www.vtechphones.com 51 Additional information Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1 Read and understand all instructions 2 Follow all warn...
Page 55 - FCC, ACTA and IC regulations
www.vtechphones.com 52 FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules These requirements are intended to provide reasonable protection ag...
Page 57 - Enhanced 5.8GHz Technology
www.vtechphones.com 54 Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Base: 912 75 - 917 10 MHz Handset: 5863 80 - 5872 5 MHz Receive frequency Base: 5863 80 - 5872 5 MHz Handset: 912 75 - 917 10 MHz Channels 30 Nominal effective range Maximum power ...
Page 58 - Index
www.vtechphones.com 55 Index A About call history (caller ID) 26 Answering system operation 29-36 Audible indicators 29 B Battery information 38 Belt clip 7 C Caller ID 25 Call screening/intercept 33 Call transfer 15 Charge the handset battery 8 Check for dial tone 8 Choose location 4 Connect power ...
Page 59 - Technical specifications 5
www.vtechphones.com 56 c Store a speed dial entry 22 T Technical specifications 5 4 Telephone base layout 11 Telephone base operation 14 Telephone operation 10 Temporary tone dialing 15 The RBRC ® seal 53 Troubleshooting 39 V Voice menu 35 Volume 9, 12
Page 60 - VTECH TELECOMMUNICATIONS LTD; A member of THE VTECH GROUP OF COMPANIES; v 06 91-000915-050-100
c VTECH TELECOMMUNICATIONS LTD A member of THE VTECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications, Inc Beaverton, Oregon Distributed in Canada by VTech Telecommunications Canada Ltd , Richmond, B C Copyright ©2007 for VTECH TELECOMMUNICATIONS LTD Printed in China v 06 91-00091...
Page 61 - User’s manual; w w w v t e c h p h o n e s c o m
User’s manual w w w v t e c h p h o n e s c o m Models: ia5865/ia5870/ia5878/ia5882/ia5884/ia5890
