VTech DS6472-6 - Manual

1 Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. The headset battery is not replaceable.To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800...

2 Getting started Installation Install the telephone base close to a telephone jack and a power outlet not connected to a wall switch. For optimum range and better reception, place the telephone base in a central and open location.When using a Bluetooth wireless technology enabled cell phone with th...

3 Getting started Telephone base and charger installation Install the telephone base and chargers as shown below.Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you mus...

4 Getting started If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage.To purchase a replacement battery, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. • • Ha...

5 Getting started Handset battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charg...

6 Getting started Headset charger installation Install the headset charger as shown below. Headset charger Plug the small end of the headset charger power adapter into the power jack of the headset charger. Plug the large end of the headset charger power adapter into an electrical outlet not control...

7 Getting started Earbud installation There are four earbuds provided and one of them has already been attached to the headset. To remove the earbud from the headset earpiece: Hold both sides of the earbud and then pull the earbud until it separates from the earpiece. To attach the earbud to the hea...

8 Getting started Ear hook installation There are three ear hooks provided. The smallest ear hook is a flexible ear hook. If you choose to use it, adjust to suit your ear comfortably before use. To attach the ear hook to the headset: Remove any headset attachment (earbud excluded) connected to the h...

9 Getting started Ear hook installation (continued) To wear the headset on your left ear: Hold the headset with one hand. Lift the ear hook upward. 1. Twist the ear hook 180 degrees clockwise. 2. Push the ear hook downward. 3. Hook the headset on your left ear. Adjust the angle of the headset until ...

10 Getting started Ear hook installation (continued) To remove the ear hook from the headset: Hold the headset with one hand and the ear hook with your other hand.Pull the end of the ear hook up until it separates from the rotating clip on the headset. 1.2.

11 Getting started Head band installation To attach the head band to the headset: Remove any headset attachment connected to the headset.Attach the ear pad to the headset earpiece. 1.2. [B] [A] To wear the headset on your right ear, insert the end [A] of the head band into the rotating clip [B] on t...

12 Getting started To wear on your left ear, hold the headset on one hand and the head band with your other hand. Rotate the head band within the rotating clip on the headset. Head band installation (continued) Adjust the head band to fit your head. Adjust and rotate the angle of the headset until t...

13 Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting pla...

14 Getting started Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first.Slide the black wall mount bracket up and remove it from the wall plate. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from ...

15 Getting started /VOL/ Press to adjust the volume during message playback (page 90).When the phone is not in use, press to adjust the telephone base ringer volume (page 48). Telephone base layout /FIND HANDSET Press to page all system handsets and headset (page 55 ). /ANS ON/OFF Press to turn the ...

16 Getting started / HOME / FL ASH Press to make or answer a home c all (page 49).During a home c all, press to answer an inc oming c all when you hear a c all waiting aler t (page 50).Flashes quickly when there is an inc oming home c all.Flashes slowly when a home c all is on hold. Handset layout 1...

17 Getting started Handset layout (continued) VOL / /CID While in a menu, press to scroll down.During a c all or message playback, press to decrease the listening volume (page 5 4 or page 91).W h e n t h e h an d s et i s n ot i n u s e, pre s s to rev i ew t h e c a ll er ID l o g (p ag e 7 7 ).Whe...

18 Getting started PUSH TO TALK (P T T ) Press to begin a one -to - one or one -to - group broadcast (page 6 4 and page 65).Press and hold to begin a broadcast to a group of handsets when the handset is not in use (page 65). Handset layout (continued)

19 Getting started (on/off) Press and hold two seconds to power on or off.Press to answer, end or join a call (pages 49, 51 and 60).On in red when charging in the headset charger.On in blue when fully charged in the headset charger.Flashes once every 10 seconds in blue when in idle mode.Flashes once...

20 Getting started Director y - store and search for names and numbers. Answering sys - record memos and change your answering system set tings. Caller ID log - review the c aller ID histor y or delete all c aller ID log entries. Bluetooth - set up and manage your Bluetooth enabled devices. Handset ...

21 Getting started Handset main menu (continued) Set tings - change your telephone set tings. Ringers - set up ringers for the home and cell lines. DirectoryCaller ID logIntercomBluetooth Ringers BACK SELECT Caller ID logIntercomBluetoothRingers Set date/time BACK SELECT Set date / time - set up the...

22 Bluetooth Introducing Bluetooth Your new DS6472 telephone system with Bluetooth wireless technology has the following features: Pair up to four Bluetooth enabled devices (cell phones or headsets) with the telephone base.Connect a maximum of two cell phones to make and receive cell calls. Only one...

23 Bluetooth Glossary of terms Below are some terms used in this user’s manual to help you become familiar with using your Bluetooth enabled devices and your new DS6472 telephone system. Active device slots - the Device list has two active slots for two cell phones, or one cell phone and one headset...

24 Bluetooth Bluetooth setup To use a Bluetooth enabled cell phone or headset with your DS6472 , you must first pair and connect your Bluetooth device(s) with the telephone base. All DS6472 handsets can be used to make or answer on the cell phone line. Bluetooth wireless technology operates within a...

25 Bluetooth Add a cell phone (continued) Press NEXT to turn on the telephone base discoverable mode. The handset displays Set cell to search base: VTech DS6472 discoverable PIN: 0000 . Promptly turn on the Bluetooth feature of your cell phone and search for or add new devices. Your cell phone may r...

26 Bluetooth Add a headset Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user's manual to learn how to search for or add new Bluetooth devices. To pair and connect a headset: Press MENU on the handset when it is ...

27 Bluetooth Add a headset (continued) When a device is successfully connected, the handset displays Headset A is added and connected to base and the corresponding status icon ( 1 or 2 ). You hear a confirmation tone. The corresponding light on the telephone base ( D1 or D2 ) turns on. If you have t...

28 Bluetooth Connecting devices Up to four devices can be paired to the telephone base. All paired devices are shown on the device list. To use a paired device, it must be in an active slot ( D1 or D2 ) on the device list and connected. Only one Bluetooth cell phone or a headset can be on a call at ...

29 Bluetooth Remove a device When you already have the maximum of four paired devices on the device list and you want to add another device, you must first delete a device from the device list. Press MENU on the handset when it is not in use. Press or to highlight Bluetooth , then press SELECT . Pre...

30 Bluetooth Rename a device You can change the name of a device on the device list. Press MENU on the handset when it is not in use. Press or to highlight Bluetooth , then press SELECT . Press or to highlight Device list , then press SELECT . Press or to choose a desired device when necessary, then...

31 Bluetooth Replace an active device If you already have two active devices on the device list and you want to activate a different device, you must deactivate one of the two active devices. To replace an active device: Press MENU on the handset when it is not in use. Press or to highlight Bluetoot...

32 Bluetooth Download directory You can download up to four cell phone directories (phonebooks) to your DS6472 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.Before...

33 Bluetooth Download directory (continued) If the selected device’s directory has already been downloaded to the DS6472 before, the handset displays the last update date of your cell phone. The directory stored on the DS6472 for that cell phone will be erased and replaced with the current cell phon...

34 Bluetooth Interruption to directory download When you are downloading a directory from a cell phone and the phone receives a call, the download process stops and all handsets display Download fail after the call ends. When you try to view the downloaded directory, the handset displays Last downlo...

35 Bluetooth Change PIN You are required to enter a PIN when establishing a Bluetooth connection. The default PIN of your telephone base is 0000 . To change the PIN: Press MENU on the handset when it is not in use. Press or to highlight Bluetooth , then press SELECT . Press or to highlight Change PI...

36 Telephone settings Handset settings Ringers In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls to the home and cell lines. Ringer volume (handset) You can adjust the ringer volume for the incoming home and cell calls. To adjust the handset ringer ...

37 Telephone settings Ringer tone You can select the ringer tones for the incoming home and cell calls. To select a ringer tone: Press MENU on the handset when it is not in use. Press or to highlight Ringers , then press SELECT . Press or to highlight Ringer tone , then press SELECT . Press or to hi...

38 Telephone settings Set date and time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. If you do not want to set the date and time automatically with ca...

39 Telephone settings Settings In the settings menu, you can modify the settings for LCD language, voice language, display alerts, CID time synchronization, handset name, key tone, dial mode and voice announce caller ID. LCD language You can select a language (English, French or Spanish) to be used ...

40 Telephone settings Display alerts In the display alerts menu, you can change and edit the settings for display alerts on the idle screen. Missed call indicator When there are missed calls that have not been reviewed in the caller ID log, the handsets show XX Missed calls . Each time you review a ...

43 Telephone settings CID time synchronization If you subscribe to caller ID service, the date and time will be set automatically by the caller ID information. You can turn off this feature if you want to set the date and time manually. To change the setting: Press MENU on the handset when it is not...

44 Telephone settings Key tone You can change the volume of the key tone or turn it off. To change the setting: Press MENU on the handset when it is not in use. Press or to highlight Settings , then press SELECT . Press or to highlight Key tone , then press SELECT . Press or to sample each volume le...

45 Telephone settings Voice Announce ® caller ID You can set your handset and/or telephone base to announce the caller ID information for incoming calls. The voice announce caller ID setting is independent for each handset and the telephone base. To change the setting: Press MENU on the handset when...

46 Telephone settings Home area code If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the caller ID log.When you ...

47 Telephone settings Cell area code Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code.If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code...

48 Telephone settings Telephone base settings Telephone base ringer volume Press /VOL or /VOL on the side of telephone base to adjust the ringer volume when the telephone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, “Base ringer is off.” Pre...

49 Telephone operation Make, answer or end a home call Using a handset:To make a home call: Press /HOME/ FLASH or , then enter the telephone number.Press on the headset to join the call. Hang up the handset at any time to leave the call and the headset continues the call. To predial a home call: Ent...

50 Telephone operation Make, answer or end a home call (continued) To transfer a call from a handset to a Bluetooth headset: If you make or answer a home call on a handset, you can transfer the call to your Bluetooth headset. The handset remains active, but the handset earpiece and microphone are mu...

51 Telephone operation Make, answer or end a cell call You can connect a maximum of two Bluetooth enabled cell phones to the telephone base, but only one cell phone can be used on a cell call at a time. All handsets can be used to make or answer calls on the cell phone line. To make a cell call: Pre...

52 Telephone operation Answer a cell call while on a home call When you are on a home call and you receive an incoming cell call, you hear a beep, and 1 or 2 displays on the handset you are using. The telephone base and all other handsets ring. To answer the incoming cell call: Press /CELL on the ha...

53 Telephone operation Conference home and cell calls When you have calls established on the home and cell lines, you can create a 3-way conference. To conference both home and cell calls: Press OPTION . Press or to highlight Conference . Press SELECT . The handset displays Lines now in conference ....

54 Telephone operation Handset speakerphone During a call, press to switch between speakerphone and normal handset use. Volume control During a call, press VOL/ / or VOL/ / CID on the handset, or +/-/VOLUME on the side of the headset to adjust the listening volume. You hear an in-ear beep while adju...

55 Telephone operation Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services.During a call: Press . Us...

56 Telephone operation Equalizer The equalizer feature on the handset enables you to change the quality of the handset audio to best suit your hearing. While on a call, an intercom, a PTT session, or listening to a message or announcement, press to select the equalizer setting Treble 1 , Treble 2 , ...

57 Telephone operation You cannot edit a directory entry while on a call. For more details about the directory, see page 68.You cannot copy a caller ID log entry into the directory while on a call. For more details about caller ID log, see page 76.You can only view the numbers in the directory, call...

58 Telephone operation Redial list The redial list stores up to 10 of the most recently dialed numbers on each handset. When there are already 10 entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order. Review the redial list Press REDIAL...

59 Telephone operation Save a redial entry to the directory Press REDIAL/ PAUSE when the handset is not in use. Press , or REDIAL/ PAUSE to select the desired number. Press SAVE . The handset displays EDIT NUMBER . Use the dialing keys to edit the number, if necessary. Press MUTE /DELETE to erase a ...

60 Multiple handset use Share an outside call You can use up to four system handsets on an outside call at a time. While on a call: Press /HOME/ FLASH or on another handset, or on the headset to join the call. - OR - Press OPTION during an intercom call, then press or to highlight Share call . Press...

61 Multiple handset use Intercom (continued) To answer an intercom call at the destination handset: Press /HOME/ FLASH or . Both handsets show Intercom . Press on the headset. The originating handset displays Intercom . To silence an intercom call: Press OFF/ CANCEL , MUTE/ DELETE or SILENCE on the ...

62 Multiple handset use Transfer a call using intercom You can use the intercom feature to transfer an outside call to other system handsets or headset. When on an outside call, press OPTION . Press or to highlight Intercom , then press SELECT . The call is automatically put on hold. If you have one...

63 Multiple handset use Push-to-talk (PTT) You can directly broadcast messages from one handset to the speakerphone of one or a group of handsets. Press and hold PUSH TO TALK to begin two-way communication . If only one handset is available or registered, the handset screen shows PTT requires two ha...

64 Multiple handset use PTT to a single handset You have two ways to begin a PTT call: If you have two handsets, press and hold PUSH TO TALK when handset is not in use.If you have three or more handsets, press PUSH TO TALK when the handset is not in use. Then use the dialing keys to enter a handset ...

65 Multiple handset use PTT to multiple handsets When there are multiple handsets registered to the telephone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to five handsets are registered, and a maximum of one-to-three calls when six or more handsets a...

66 Multiple handset use Answer a PTT call You can respond to a PTT call whenever the speakerphone light is off, as described below. When your handset receives a PTT call, the handset beeps and displays Press and hold [PTT] to talk . When the other party is speaking, your speakerphone light is on, an...

67 Multiple handset use End a PTT call For a one-to-one PTT call, both the originating and destination handsets can end the PTT call.For a PTT call to multiple handsets, the originating handset can end the PTT call. If any one of the destination handsets leaves the PTT call, the call continues until...

68 Directory About the directory Your phone directory consists of a home directory and up to four directories downloaded from cell phones. The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. Each downloaded directory stores up to 1,...

69 Directory Create a new entry in the home directory Press MENU on the handset when it is not in use. Press or to highlight Directory , then press SELECT . Press OPTION to select Home. Press or to highlight Add contact , then press SELECT . The handset displays ENTER NUMBER . Use the dialing keys t...

70 Directory Review the directory Entries are sorted alphabetically. To review the directory: Press VOL / / when the handset is not in use. Press or to choose a directory, then press REVIEW . Press or to browse. - OR - Press MENU on the handset when it is not in use. Press or to highlight Directory ...

71 Directory Dial a directory entry You can dial a directory entry on either a home or cell line. To dial a directory entry: Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 70). When the desired entry appears, press # (pound key) rep...

72 Directory Edit the type of a directory entry If you only want to edit the type of a directory entry: Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 70). When the desired entry appears, press LABEL . Enter the corresponding shortc...

73 Directory Speed dial You can copy 10 of your directory entries to the speed dial slots ( 0 - 9 ). The speed dial entries are shared by all handsets. Assign a speed dial slot Press MENU on handset when it is not in use. Press or to highlight Directory , then press SELECT . Press or to highlight Sp...

74 Directory Delete a speed dial entry Press MENU on handset when it is not in use. Press or to highlight Directory , then press SELECT . Press or to highlight Speed dial , then press REVIEW . Press or to highlight an assigned slot, then press MUTE /DELETE . The handset displays Delete Entry A Speed...

75 Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number from the telephone service provider after the first or second ring. Caller ID f...

76 Caller ID The caller ID information may not be available for every incoming call. The callers may intentionally block their names and/or telephone numbers. Caller ID history If you subscribe to caller ID service provided by your telephone service provider and/or cell phone service provider, infor...

77 Caller ID Review the caller ID log Press VOL/ / CID when the handset is not in use. Press or to highlight the desired line (home or cell), then press REVIEW . Press or to browse. - OR - Press MENU on the handset when it is not in use, or press OPTION while on a call.Press or to highlight Caller I...

78 Caller ID View dialing options Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change the number of...

79 Caller ID Save a caller ID log entry to the directory Caller ID log entries can only be saved to the Home directory. Select a desired entry in the caller ID log (see Review the caller ID log on page 77).When the desired entry appears, press # (pound key) repeatedly to show different dialing optio...

80 Caller ID Delete from the caller ID log To delete a single entry: Select a desired entry in the caller ID log (see Review the caller ID log on page 77).When the desired entry appears, press MUTE /DELETE . The handset shows the previous caller ID log entry. You hear a confirmation tone. To delete ...

81 Answering system settings Answer on/off If you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers can leave messages with that voicemail service.If your answering system is turned off and you change any of it...

82 Answering system settings Announcement The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. Play your announcement Press MENU on the handset when it is not in use. Press o...

83 Answering system settings Delete your announcement Press MENU on the handset when it is not in use. Press or to choose Answering sys , then press SELECT . Press SELECT to choose Announcement . The handset displays ANNOUNCEMENT , press PLAY to play the announcement. While the announcement is playi...

84 Answering system settings Answering system setup In the answering system setup menu, you can change the settings for call screening, number of rings, remote access code, message alert tone and recording time. Call screening Use this feature to choose whether incoming messages are broadcast from t...

85 Answering system settings Number of rings When the answering system is turned on, it answers all incoming home calls after the number of rings set. You can choose from two, three, four, five or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when y...

86 Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19 . You can change the code to any number from 00 to 99 . To change the setting: Press MENU on the handset when it is not i...

87 Answering system settings Message alert tone When the answering system is turned on, the telephone beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. The message alert tone is preset to off. To change the setting: Press MENU on the handse...

88 Answering system operation Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s built-in answer...

89 Answering system operation Message capacity The answering system can record and store up to 99 messages. Each message can be up to three minutes depending on the message length set (see Recording time on page 87). The total storage capacity for the announcement, messages and memos is approximatel...

90 Answering system operation Temporarily turning off the message alert tone If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are new or missed messages. Pressing any telephone base key (except /FIND HANDSET ) temporarily silences the message alert tone.If...

91 Answering system operation Message playback (continued) To play messages with a handset: Press MENU to show the menu when the handset is not in use. Press SELECT to choose Play messages . If you have either new or old messages, the messages play automatically. If you have both new and old message...

92 Answering system operation Delete all old messages Using the telephone base: Press DELETE/X when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press DELETE/X again. All previously heard messages are erased and the telephone announces, “ All ol...

93 Answering system operation Window display Description 0 No messages. 0 (flashing) The time and date need to be set. 1-99 Total number of old messages and memos recorded.The message number currently playing. 0-99 (flashing) When time and date are not set, it flashes 0, the total number of new mess...

94 Answering system operation If you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play.Once the new messages have played, the telephone announces the help menu options. If you do not press any key within 20 second...

95 Appendix Display screen messages Add device failed The Bluetooth device failed to pair to the telephone base. Already saved The telephone number entered is already stored in the directory. Area code will not show in Caller ID log The home area code you saved will not be shown in caller ID log. Bl...

100 Appendix Handset and telephone base indicatorsHandset lights On when the handset speakerphone is in use. /CELL Flashes quickly when there is an incoming cell call.Flashes slowly when the cell line is on hold. /HOME/FLASH Flashes quickly when there is an incoming home call.Flashes slowly when the...

101 Appendix Handset icons Home line - on steadily when the home line is in use or there is an incoming home call. 1 2 CeLL line - on steadily when the cell line is in use or there is an incoming cell call. 1 2 Bluetooth connected devices - indicates that there are Bluetooth connected devices on the...

102 Appendix Headset indicators Headset alert tones One beep Headset key tone. One beep every 30 seconds Muted headset microphone alert tone. Two quick beeps Error alert tone.The volume reaches its minimum or maximum setting. Two rapid beeps every 20 seconds Low battery warning. Three rapid beeps Th...

103 Appendix Handset battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: operation operating time While in handset use (talking*) Up to seven hours While in speakerphone mode (talking*) Up to five hours While not in...

104 Appendix Headset battery It takes up to three hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: operation operating time While in use (talking*) Up to nine hours While not in use (standby**) Up to ninety hours *Operating times vary dep...

105 Appendix expand your telephone system The handsets provided with your telephone system are already registered. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if you already have HANDSeT 1 and HANDSeT 2 , the new registered handset is assign...

106 Appendix Add and register a headset This telephone system accommodates up to two cordless headsets. You can buy an additional cordless headset ( IS6100 , purchased separately) for the telephone base. You can register a maximum of two headsets to the telephone base. The telephone base recognizes ...

107 Appendix Deregister handsets/headsets If you want to replace a handset or headset, or reassign the designated handset number of a registered handset, you must deregister all handsets and headsets that are registered to the telephone base. Then register each handset and/or headset you wish to use...

108 Appendix If you have difficulty with your telephone or headset, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. I cannot add my cell phone to the telephone ba...

109 Appendix I cannot put my Bluetooth headset in discoverable mode. Refer to the user’s manual of your Bluetooth headset for information on how to set your headset to discoverable mode.Make sure that the Bluetooth headset is not connected to any other Bluetooth device in order to successfully pair ...

111 Appendix my telephone does not work at all. Make sure the battery is installed and charged correctly (page 4). For optimum daily performance, return the handset to the telephone base or charger after use.Make sure the power adapter is securely plugged into an outlet not controlled by a wall swit...

112 Appendix Troubleshooting There is no dial tone. Try all the above suggestions.Move the handset closer to the telephone base. It may be out of range.The telephone line cord may be defective. Install a new telephone line cord.Disconnect the telephone base from the telephone wall jack and connect a...

113 Appendix Troubleshooting my handset beeps and is not performing normally. Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.Move the handset closer to the telephone base. It may...

114 Appendix Troubleshooting I hear noise on the cordless handset and the keys do not work. Make sure the telephone line cord is plugged in securely. Registration failed appears on the handset. Only one handset can be registered at a time. If you have multiple handsets to register, please follow the...

115 Appendix Troubleshooting The headset does not charge in the headset charger. Make sure the headset charger adapter is securely plugged into an electrical outlet (page 3). For optimum daily performance, return the headset to the headset charger after use.Make sure the cordless headset is placed i...

116 Appendix Troubleshooting I cannot hear any ring tone from the cordless headset when there is an incoming call. The headset does not have an external ringer. The ring tone can only be heard through the headset earpiece.Make sure the headset ringer volume is not set to the lowest level (page 36).I...

117 Appendix Troubleshooting my caller ID features are not working properly. Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.The caller may not be calling from an area which supports caller ID.Bot...

118 Appendix and New voicemail appear on the handsets and I don’t know why. Your telephone has voicemail indication that is separate from the built-in answering system. If and New voicemail appear on the handsets, your telephone has received a signal from your telephone service provider that you hav...

119 Appendix The answering system does not record messages. Make sure the answering system is on.When the answering machine memory is full, it does not record new messages until some old messages are deleted.If you subscribe to voicemail service, change the number of rings so that your answering sys...

120 Appendix Common cure for electronic equipment. If the telephone is not responding normally, put the cordless handset in the telephone base. If it does not fix the problem, try the following (in the order listed): Disconnect the power to the telephone base.Disconnect the battery on the cordless h...

121 Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the ...

122 Appendix operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, th...

123 Appendix About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations...

124 Appendix Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and w...

125 Appendix Limited warranty (continued) How do you get warranty service? To obtain warranty service, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s m...

126 Appendix FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against har...

127 Appendix FCC, ACTA and IC regulations (continued) If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its authorized agents. For repair procedures, follow...

128 Appendix Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHzTelephone base: 1921.536-1928.448 MHzHeadset: 1921.536-1928.448 MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to ...

129 Index A Add a cell phone 24 Add a handset 105 Add a headset 26 , 106 Alphabetical search 70 Announcement 82 Answer a cell call 51 Answer a cell call while on a home call 52 Answer a home call 49 Answer a home call while on a cell call 52 Answer an incoming call during a PTT call 67 Answering a P...