Page 2 - Table of contents
Installation . . . . . . . . . . . . . . . . . . . . . . . . 1Parts checklist . . . . . . . . . . . . . . . . . . . . . . 1Telephone base installation . . . . . . . . . . . . . . . 2Install handset battery . . . . . . . . . . . . . . . . . . 3Desk/table bracket installation . . . . . . . . . . . . ....
Page 3 - Technical specifications
Table of contents Delete a redial entry . . . . . . . . . . . . . . . . . . 25Answering system operation . . . . . . . . . . . . . . 26Answering system and voicemail. . . . . . . . . . . . 26Message capacity . . . . . . . . . . . . . . . . . . . 26Answering system setup . . . . . . . . . . . . . . ....
Page 4 - as; Installation; Parts checklist; Telephone base with wall/desk
www.vtechphones.com 1 In sta lla tio n B as ic o pe ra tio n Installation Parts checklist Remember to save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Check to make sure the telephone package includes the following: • To purchase rep...
Page 5 - your DSL service provider for more information about DSL filters.; Telephone base installation
www.vtechphones.com 2 Installation Install the telephone base as shown below. Make sure that the electrical outlet is not controlled by a wall switch. If you subscribe to high-speed internet service (Digital Subscriber Line - DSL) through your telephone lines, you must have a DSL filter between the ...
Page 6 - Install handset battery
www.vtechphones.com 3 In sta lla tio n B as ic o pe ra tio n Installation Install handset battery If the battery compartment cover is on the handset, press the indentation and slide the cover to remove.Align the two holes of the battery plug with the socket pins in the handset battery compartment, m...
Page 7 - Desk/table bracket installation; To install the desktop bracket:; DESK MOUNT; , then snap the upper
www.vtechphones.com 4 Installation Desk/table bracket installation Your telephone base comes with a desktop bracket already installed. To remove the desktop bracket: Press both upper tabs firmly inward and then pull the bracket upward until it is released from the grooves. To install the desktop bra...
Page 8 - Wall mounting bracket installation; WALL MOUNT
www.vtechphones.com 5 In sta lla tio n B as ic o pe ra tio n Installation upper grooves upper tab lower tab lower groove Wall mounting bracket installation Your telephone base comes with a desktop bracket installed. If you prefer to mount your telephone on the wall, it is designed to mount on a stan...
Page 9 - Exchangeable colorful handset ring
www.vtechphones.com 6 Installation Exchangeable colorful handset ring Your telephone comes with additional colorful handset rings. Change the ring to suit your mood or match your room decor.To remove the handset ring: I n s e r t y o u r t h u m b n a i l i n t o t h e s l o t underneath the MENU/SE...
Page 10 - Telephone settings; Handset layout; CID
www.vtechphones.com 7 B as ic o pe ra tio n Te le ph on e s ett in gs Telephone settings Handset layout 1. Earpiece2. CID (caller ID) Press to display caller ID information.3. /FLASH Press to make or answer a call. During a call, press to receive an incoming call if call waiting is activated.4. Dial...
Page 11 - Telephone base layout; light
www.vtechphones.com 8 Telephone settings Telephone base layout Message window /SKIP VOL / (volume +/-) ANS ON/OFF (Answer on/off) / PLAY / STOP Antenna SET UP ANNC (announcement) CLOCK RECORD FIND HANDSET Microphone VOICEMAIL light IN USE light CHARGE light / REPEAT X / DELETE 1.2.3.4.5.6.7.8.9.10.1...
Page 12 - VOL; to choose the desired volume level. When finished,; Ringer tone; RINGER TONE; to save. You’ll hear a confirmation tone.
www.vtechphones.com 9 B as ic o pe ra tio n Te le ph on e s ett in gs Telephone settings Ringer volume (handset) You can adjust the ringer volume either by the volume control on the right side of the handset or in the handset menu. To change the ringer volume: Press VOL / to display the current volu...
Page 13 - Key tone; You’ll hear a confirmation tone.; Language
www.vtechphones.com 10 Telephone settings KEY TONE ON LANGUAGEENGLISH >KEY TONE LANGUAGE Key tone The handset beeps whenever you press any of the handset keys. You may turn the key tone feature on or off. To change the setting: Press the center NavKey to display the menu when the handset is not i...
Page 14 - Clear voicemail; light on the telephone base will flash when; Dial type
www.vtechphones.com 11 B as ic o pe ra tio n Te le ph on e s ett in gs >DIAL TYPE DIRECTORY DIAL TYPE TONE >CLR VOICE MAIL DIAL TYPE TURN INDICATOR OFF? Clear voicemail If you subscribe to voicemail services offered by your local telephone service provider, NEW VOICE MAIL and will appear on th...
Page 15 - Basic operation; FLASH; Speakerphone; Call waiting
www.vtechphones.com 12 Basic operation Make, answer, and end calls To make a call, press /FLASH or /SPEAKER , and then dial the number. -OR- Dial the number and then press /FLASH or /SPEAKER . To answer a call, press / FLASH , / SPEAKER or any of the dial pad keys ( 0 - 9 , # , * ). To end a call, p...
Page 16 - Volume; FIND HANDSET
www.vtechphones.com 13 B as ic o pe ra tio n Te le ph on e s ett in gs Basic operation Volume During a call, use the volume button on the right side of the handset to adjust the listening volume. Press VOL or VOL to adjust the volume to a comfortable level. Ringer mute You can mute the ringer tempor...
Page 17 - UNABLE TO CALL; Intercom
www.vtechphones.com 14 INTERCOM TO: HANDSET Y IS CALLING Basic operation CALLING HANDSET X • X represents the number of the handset being called and Y represents the number of the handset that is calling. • If the destination handset does not answer the intercom call within 100 seconds, is in the di...
Page 18 - Transfer an external call; INT
www.vtechphones.com 15 Basic operation Transfer an external call You can transfer an external call from one handset to any other handset. During a call, press INT to put the call on hold at the originating handset. The screen will display TRANSFER TO: Use the dial pad to enter the number of the dest...
Page 19 - to find the desired entry.
www.vtechphones.com 16 Answer an incoming call during an intercom call During an intercom call, there will be an alert tone signaling an incoming call. To answer the incoming call, press /FLASH and the intercom call will end automatically. To terminate the intercom call without answering the incomin...
Page 20 - NOT; Directory; to confirm. You’ll hear a confirmation tone.; Advanced operation
www.vtechphones.com 17 Advanced operation • Only one handset can review the directory at a time. If a handset attempts to enter the directory while another handset is already in the directory, NOT AVAILABLE AT THIS TIME will be displayed. Directory The directory can store up to 50 entries. Each entr...
Page 21 - Character chart
www.vtechphones.com 18 Advanced operation Character chart Use the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular key causes the characters to be displayed in the following order: Press MUTE/REMOVE to backspace and erase when entering characters. Press ...
Page 22 - Search the directory; Dial a directory entry; REVIEW; use the alphabetical search to find it.
www.vtechphones.com 19 Advanced operation Advanced operation Search the directory Entries are sor ted alphabetically and names beginning with numbers are presented first. An alphabetical search can be done after entering the directory. Press to enter the directory or press the center NavKey to selec...
Page 23 - Edit a directory entry; Delete a directory entry; the alphabetical search to find the number.
www.vtechphones.com 20 Advanced operation EDIT NAMEVTECH_ Edit a directory entry Press to enter the directory, or press the center NavKey three times.Press the up or down NavKey or to scroll to the desired entry, or use the alphabetical search to find the number. Press the center NavKey to select. T...
Page 24 - CALL LOG EMPTY
www.vtechphones.com 21 Advanced operation About caller ID The caller ID with call waiting feature in this telephone lets you see the name and telephone number of the caller before answering the call, even when you’re already on a call. These features require services provided by your local telephone...
Page 25 - Missed calls indicator; Review the call log
www.vtechphones.com 22 Advanced operation >CALL LOG RINGER VOLUME VTECH 595-9511 3:45 AM 1/02 Missed calls indicator When there are unreviewed calls in the call log, the handset screen will display XX MISSED CALL(S) and NEW . When all the missed calls have been reviewed, the missed calls indicato...
Page 26 - Make CID entries ready to dial; to save the entry. You’ll hear a confirmation
www.vtechphones.com 23 Advanced operation 800-595-9511 1-800-595-9511 1-595-9511 595-9511 Advanced operation • Saving or deleting a number on one handset will automatically update all other handsets. Only one handset can review the directory or call log at a time. If one handset is viewing the call ...
Page 27 - Call log display screen messages
www.vtechphones.com 24 Advanced operation Call log display screen messages Display: Means: PRIVATE NAME The other party is blocking the name information. PRIVATE NUMBER The other party is blocking the telephone number information. PRIVATE CALLER The other party is blocking the name and number inform...
Page 28 - Redial list; REDIAL; Delete a redial entry
www.vtechphones.com 25 Advanced operation Advanced operation Redial list The telephone stores the five most recently dialed numbers on the redial list. Once there are already five entries on the redial list, the earliest entry will be deleted to make room for the latest entry.Entries are displayed i...
Page 29 - Answering system operation; Answering system and voicemail
www.vtechphones.com 26 Answering system operation Answering system and voicemail Your telephone has both a digital answering system and voicemail indication. Voicemail is offered by your telephone service provider (fees may apply). Your telephone’s answering system and voicemail indication are indep...
Page 30 - Set the clock; “Time and day not set.”
www.vtechphones.com 27 Advanced operation Answering system operation Answering system setupActivate the answering system The answering system must be turned on to answer and record messages. Press ANS ON/OFF to turn the answering system on or off. When you press ANS ON/OFF to turn the answering syst...
Page 31 - Answering system setup; Set number of rings; SET UP
www.vtechphones.com 28 Answering system operation Answering system setup The answering system uses voice prompts to guide you through the steps to setup the answering system. Press / PLAY/STOP anytime to save and exit the SET UP menu. Set number of rings This feature allows you to select the number ...
Page 32 - Set telephone base ringer; Press; or; to change the remote access code by one, or press and hold; or; REPEAT; to change it by increments of ten.; Set message alert tone
www.vtechphones.com 29 Advanced operation Answering system operation Set telephone base ringer This feature allows you to select the telephone base ringer volume levels. You can choose from HI (high), OF (off) or LO (low). To change the setting: Press SET UP in idle mode until the system announces t...
Page 33 - Outgoing announcement; leave a message after the tone.”; Play your announcement; Record your own announcement; “Announcement, press
www.vtechphones.com 30 Answering system operation Outgoing announcement The outgoing announcement is the greeting callers hear when calls are answered by the answering system.The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use t...
Page 34 - Delete your announcement; ANNC; “Announcement deleted.”; Message playback; by the day and time of the first message to be played.; New message indication; DELETE
www.vtechphones.com 31 Advanced operation Answering system operation • When your announcement is deleted, calls will be answered with the preset announcement. • If the system has less than five minutes of recording time left, the remaining time will be announced. • If F is flashing in the message wi...
Page 35 - Delete all messages; “All old messages deleted.”; Record and play memos; RECORD; “Record after the tone. Press; Memo playback; Options during playback
www.vtechphones.com 32 Answering system operation • Only old messages can be deleted. Messages can only be deleted after they are played. • Memos shorter than one second will not be recorded. • “Memory is full.” will be announced if you press RECORD when the memory is full. • Each memo can be up to ...
Page 36 - Remote access
www.vtechphones.com 33 Advanced operation Answering system operation • If no key is pressed after entering remote access, any new messages will be played automatically. • Once the new messages have been played, the system will announce the help menu options. If no key is pressed within 20 seconds, t...
Page 37 - Message window displays; Total number of new and old message(s) recorded. The telephone base; ON; System is being programmed or initialized.
www.vtechphones.com 34 Answering system operation Message window displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. 0 No messages. 1 - 98 Total number of old message(s) recorded. 0 - 98...
Page 38 - Appendix; Handset display screen messages
www.vtechphones.com 35 Appendix Handset display screen messages ALREADY SAVED The telephone number you have entered is already stored in the directory. CALL LOG EMPTY There are no call log entries. CALLING HANDSET X Calling another handset. CONNECTING... The cordless handset is searching for the tel...
Page 40 - Handset and telephone base indicators; Handset icons; New call log entries.
www.vtechphones.com 37 Appendix Handset and telephone base indicators Handset icons Telephone base lights Handset lights MUTE Microphone is muted. • Ringer off. • NEW New call log entries. • NEW VOICE MAIL New voicemail received from the local telephone company. • SPEAKER In speakerphone mode. • Bat...
Page 41 - Battery; Battery indicator on the handset screen is flashing.
www.vtechphones.com 38 Battery After the battery is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) 8 hours While in speakerphone mode (talking*) 3 hours While not in use (standby*) 96 hours * Operating times are approximate. Your res...
Page 42 - Important safety instructions; SAVE THESE INSTRUCTIONS
www.vtechphones.com 39 Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instruct...
Page 43 - Troubleshooting; Problem; My telephone does; LOW BATTERY; is
www.vtechphones.com 40 Troubleshooting Problem Suggestion My telephone does not work at all. Make sure the battery is installed and charged correctly (pages 3 and 38). For optimum daily performance, return the cordless handset to the telephone base or charger after use.Make sure the power adapter is...
Page 44 - light is not; The CHARGE light is off; It may be necessary to purchase a new battery. Please refer to the; user’s manual for further instruction.; CHARGE
www.vtechphones.com 41 Appendix Troubleshooting Problem Suggestion The battery does not charge in the handset or the handset battery does not accept charge. Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the telephone base or charger should be on.Remo...
Page 45 - The telephone does
www.vtechphones.com 42 Troubleshooting Problem Suggestion The telephone does not ring when there is an incoming call. Make sure the ringer is on (page 9 for handset and page 29 for telephone base).Make sure the telephone line cord and power adapter are plugged in properly (page 2).The cordless hands...
Page 47 - There is interference
www.vtechphones.com 44 Troubleshooting Problem Suggestion There is interference during a telephone conversation. My calls fade out when I am using the cordless handset. The handset may be out of range. Move it closer to the telephone base. Do you have DSL service? If yes, you need to have a DSL filt...
Page 51 - The answering system
www.vtechphones.com 48 Troubleshooting Problem Suggestion The answering system does not respond to remote commands. Make sure your remote access code is correct (page 29).Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it...
Page 52 - Operating range; Maintenance
www.vtechphones.com 49 Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone b...
Page 53 - About cordless telephones; Warranty
www.vtechphones.com 50 About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone con...
Page 54 - Please retain your original sales receipt as proof of purchase.
www.vtechphones.com 51 Appendix Warranty 3. A product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or4. A product to the extent that the problem is caused by use with non-VTech accessories; or5. A product whose warranty/...
Page 55 - FCC, ACTA and IC regulations
www.vtechphones.com 52 FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference i...
Page 58 - Index; DSL filter 2
www.vtechphones.com 55 Appendix Index A About caller ID 21 About cordless telephones 50 Activate the answering system 27 Advanced operation 17 Answer an incoming call during an intercom call 16 Answer calls 12 Answering system operation 26 Answering system setup 27, 28 B Basic operation 12 Battery 3...
Page 61 - User’s manual
User’s manual w w w . v t e c h p h o n e s . c o m Models: DS4121-3/DS4122-3/ DS4121-4/DS4122-4
