Page 2 - Congratulations; Important safety instructions on page 51; The ENERGY STAR; Registration; Register your product online for enhanced warranty; Product news; Learn about the latest VTech products.
Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 51 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual ...
Page 3 - Table of contents
Table of contents i Getting started . . . . . . . . . . . . . . . . . 1Parts checklist . . . . . . . . . . . . . . . . . . 1Telephone base and charger installation . . . . . . . . . . . . . 2Battery installation . . . . . . . . . . . . . . . 3Battery charging . . . . . . . . . . . . . . . . . 4Insta...
Page 4 - ii
ii Table of contents View dialing options . . . . . . . . . . . . . 37Save a caller ID log entry to the directory . . . . . . . . . . . . . . . . . 38Delete the caller ID log entries . . . . . 39Caller ID log screen messages. . . . . 39 Appendix . . . . . . . . . . . . . . . . . . . . . 40Expand you...
Page 5 - Parts checklist; Getting started
1 Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Getting started Telephone line cord Battery compartment cover (1 for CS6519//CS6519-14/CS6519-15/CS659-16/CS6519-17/CS6519-19) (2 for CS6519-2) Ba...
Page 6 - Telephone base and charger installation; Install the telephone base and charger as shown below.
2 Getting started Telephone base and charger installation Install the telephone base and charger as shown below. If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and telephone wall...
Page 7 - Place the battery with the label; Battery installation; Install the battery as shown below.; CHARGE light
3 Getting started Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment. 2. Plug the battery connector securely into the socket, matching the orientation of the engraved label. 1. Slide the battery compartment cover towards the center of the handset unt...
Page 8 - Battery charging; Battery indicators
4 Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). Battery indicators Battery status Action The screen is blank, or displays Put in charger and flashes. The battery has no or very little charge. The handset cannot be...
Page 9 - Installation options; Insert the extended tabs marked; B on
5 Getting started Installation options The telephone comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can purchase one from m...
Page 10 - Wall mount to tabletop installation; See; Telephone base and charger installation on page 2.
6 Getting started Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall mount bracket up and remove it from the wall mount plate. Unplug the telephone line cord (or DSL filter) from the telephone wall jack. Unplug the powe...
Page 11 - Telephone base layout; IN USE light
7 Getting started Telephone base layout IN USE light Flashes when there is an incoming call, or another telephone sharing the same line is in use.Flashes when handsets are being deregistered.On when a handset is in use.On when a handset is being registered. • ••• /FIND HANDSET Press to page all syst...
Page 12 - Handset layout; Dialing keys
8 Getting started Handset layout 1 While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front of the caller ID log entry before dialing or saving it to the directory (page 37).Press and hold to set or dial your voicemail number (page 14 or page 21). • • Dialing keys Press to...
Page 13 - QUIET
9 Getting started MUTE/DELETE While on a call, press to mute the microphone (page 19).While using the dialing keys, press to delete digits or characters (page 18 and page 28). While the handset is ringing, press to silence the ringer temporarily (page 19).When reviewing the directory, caller ID log ...
Page 14 - Using the menu; To enter the handset menu:; MENU when the phone is not in use.; MENU when the handset is not in use.; The ringer volume also determines the ringer volume for; Telephone settings
10 Using the menu You can use a cordless handset to change the telephone settings. In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls. In the settings menu, you can change the settings for LCD language, voicemail number, voicemail indicators, key ton...
Page 15 - Ringer tone; If you turn off the ringer volume, you will not hear ringer; Quiet mode; To set the duration and turn on the quiet mode:; When you change the settings of the ringer tone or ringer volume,
11 Telephone settings Ringer tone You can choose from different ringer tones on each handset. Press MENU when the handset is not in use. Press or until the handset displays Ringers, then press SELECT. Press or until the handset displays Ringer tone, then press SELECT. The handset displays Tone: with...
Page 16 - Set date and time; The phone plays two beeps if you enter an invalid number.
12 Telephone settings Set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. You can also set the date and time manually. Press MENU when the handset is not in use. Press or until the handset displays Set date/time, then press ...
Page 17 - English easily by pressing
13 Telephone settings LCD language You can select English, French or Spanish to be used in all screen displays. Press MENU when the handset is not in use. Press or until the handset displays Settings, then press SELECT. Press SELECT to choose LCD language. Press or to choose English, Français or Esp...
Page 18 - Voicemail number; To set your voicemail number:
14 Telephone settings Voicemail number If you subscribe to voicemail service offered by your telephone service provider, you can save the voicemail number to 1 on each handset for easy access. When you want to retrieve voicemail messages, press and hold 1 . Contact your telephone service provider fo...
Page 19 - Clear voicemail; New voicemail and; To manually turn off these indicators:; Your telephone service provider may alert you of new messages
15 Telephone settings Clear voicemail If you subscribe to voicemail service offered by your telephone service provider, the handsets display New voicemail and when you have new voicemail messages. Contact your telephone service provider for more information about using your voicemail service. After ...
Page 20 - Key tone; the area code when making a local call, or, if you move to a location
16 Telephone settings Key tone You can turn the key tone on or off for each handset. If you turn the key tone on, the handset beeps with each key press. If you turn the key tone off, there are no beeps when you press the handset keys. Press MENU when the handset is not in use. Press or until the han...
Page 22 - Make a call; The screen displays the elapsed time as you talk (in hours,; PAUSE to insert a; Predial a call; DELETE or CANCEL to backspace and delete press and hold; Answer a call; OFF or put the handset to the telephone base or charger.; Speakerphone; Telephone operation
18 Make a call Press or on the handset. When you hear a dial tone, dial the number with the dialing keys ( 0-9). The screen displays the elapsed time as you talk (in hours, minutes and seconds).While entering numbers, press and hold PAUSE to insert a dialing pause (a P appears). Predial a call Enter...
Page 23 - Volume; The handset earpiece and speakerphone volume settings; Mute; volume of that handset is turned off.
19 Telephone operation Volume During a call, press / VOLUME or / VOLUME to adjust the listening volume. When the volume reaches the minimum or maximum setting, you hear two beeps. The handset earpiece and speakerphone volume settings are independent. Mute The mute function allows you to hear the oth...
Page 24 - Temporary tone dialing; To review and dial a redial entry:; REDIAL when the phone is not in use.; To delete a redial entry:; REDIAL when the handset is not in use.
20 Telephone operation Temporary tone dialing If you have pulse (rotary) service only, you can switch from pulse to touch-tone dialing temporarily during a call. This is useful if you need to send touch-tone signals to access your telephone banking or long distance services. During a call, press TON...
Page 25 - Check voicemail; Voicemail number on page 14.; Chain dialing; To access a number in the directory:; Press
21 Telephone operation Check voicemail Press and hold 1 to dial your voicemail number. See Voicemail number on page 14. Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log or redial list while you are on a call. Chain dialing can be usefu...
Page 26 - Transfer a call; Transfer to: Use the dialing keys to select a
22 Telephone operation Web address Use this feature to view the VTech website address. Press MENU when the handset is not in use. Press or until the handset displays Web address, then press SELECT. The handset displays the VTech website address. Transfer a call While on an outside call, you can tran...
Page 27 - Find handset; Use this feature to find all system handsets.; /FIND HANDSET on the telephone base when not; or; Place the handset in the telephone base or charger.; Do not press and hold; /FIND HANDSET for more than 4 seconds. It may lead to; on all other handsets.
23 Telephone operation Find handset Use this feature to find all system handsets. To start paging: Press /FIND HANDSET on the telephone base when not in use. All idle handsets ring and display ** Paging **. To end paging: Press /FIND HANDSET on the telephone base. -OR- Press , , OFF or any dialing k...
Page 28 - Join a call in progress; You can use up to two handsets at the same time on an outside call.; To share an outside call:; or on the other handset.; OFF or place the handset in the telephone base or charger.; The call continues until both handsets hang up.; Multiple handset use
24 Join a call in progress You can use up to two handsets at the same time on an outside call. You can buy additional expansion handsets ( CS6509/CS6509-14/CS6509-15/ CS6509-16) for this telephone base. You can register up to five handsets to the telephone base. To share an outside call: When a hand...
Page 29 - Intercom; INT; INT or any dialing key; You can cancel the intercom call before it is answered by pressing; OFF or INT on the; on a call or out of range, the originating handset displays; Unable to call and returns to; the intercom request will be stopped and the handset displays; Answer an incoming call during an intercom call; . The intercom call ends automatically.
Multiple handset use Intercom Use the intercom feature for conversations between two handsets. You can buy additional expansion handsets ( CS6509/CS6509-14/CS6509-15/CS6509-16) for this telephone base. You can register up to five handsets to the telephone base. Press INT on your handset when not in ...
Page 30 - Call transfer using intercom; To cancel the intercom call before it is answered, press; Unable to call and then reconnects to the; INT on the originating handset.
Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. During a call, press INT. If you have two handsets, the outside call is put on hold and your handset displays Calling HS X. If you have three or more handsets, your hands...
Page 31 - About the directory; appears after the 14th digit, and the remaining digits are; displayed after two seconds beginning with a dash.; Not available appears.; Directory
About the directory The directory can store up to 50 entries which are shared by all system handsets. Each entry may consist of a phone number up to 30 digits and a name up to 15 characters. Directory entries are shared by all system handsets. Any modifications made on one handset apply to all syste...
Page 32 - Add a directory entry
Directory Add a directory entry Press MENU when the phone is not in use. Press or to scroll to Directory, then press SELECT. Press SELECT to choose Add contact. When Enter number displays, use the dialing keys to enter a number (up to 30 digits). Press or to move the cursor to the left or right. Pre...
Page 34 - Review and dial from the directory; To start an alphabetical search:
Directory Review and dial from the directory Entries are sorted alphabetically. Press when the phone is not in use. The handset displays Entries in DIR X and then the first entry in the directory.Press or to browse. When the desired entry displays, press or to dial. -OR- Press MENU when the phone is...
Page 35 - Edit a directory entry
Directory Edit a directory entry Search for the desired entry in the directory (see Review and dial from the directory or Alphabetical search on page 30).When the desired entry appears, press SELECT. The handset displays Edit number and the stored number. 3. Use the dialing keys to edit the number. ...
Page 36 - Speed dial; If the directory is empty, when you press
Directory Speed dial You can copy up to 9 directory entries into the speed dial locations ( 0 and 2-9) so that you can dial these numbers using fewer keys than usual. The speed dial memory locations are stored in the telephone base and are shared by all handsets. Changes made to the speed dial entri...
Page 37 - Reassign a speed dial entry; Assign a speed dial entry on page 32 to add a new entry.; Delete a speed dial entry; Deleting the speed dial entries does not affect the entries in
Directory Reassign a speed dial entry Press MENU when the phone is not in use. Press or to scroll to Directory, then press SELECT. Press or to scroll to Speed dial, then press SELECT. Press or , or use the dialing keys to choose the speed dial location you want to reassign. Press SELECT twice. The h...
Page 38 - You have only caller ID service, or only call waiting service.; Caller ID
About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by your telephone service provider after the first or second ring. Caller ID a...
Page 39 - Caller ID log; caller ID log while another handset is already in it,; Not available displays.; Missed call indicator; Each time you review a caller ID log entry marked; CANCEL on the idle handset to erase the missed
Caller ID Caller ID log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. The caller ID log stores up to 50 entries. Eac...
Page 40 - Memory match; Linda if this is how you; entered it into your directory.; Review and dial from the caller ID log; CID when the phone is not in use. The handset displays; Press or to scroll to; Caller ID log then press SELECT.; SELECT to choose Review.; You hear a double beep when you reach the beginning or end of
Caller ID Memory match When the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory.For example, if Linda Jones calls, her name appears as Linda if this is how you entere...
Page 41 - View dialing options
Caller ID View dialing options Although the caller ID log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number of digits...
Page 42 - Save a caller ID log entry to the directory; Unable to save and you hear a double beep.
Caller ID Save a caller ID log entry to the directory Press CID when the phone is not in use. -OR- Press MENU when the phone is not in use. Press or to scroll to Caller ID log. Then press SELECT twice. 2. When the desired entry appears, press SELECT. The handset displays Edit number and the stored n...
Page 43 - Delete the caller ID log entries; To delete all entries:; Caller ID log screen messages; Displays
Caller ID Delete the caller ID log entries To delete an entry: When in the caller ID log, press or to browse.Press DELETE to delete the selected entry. The handset displays Deleting . . . and then you hear a confirmation tone. To delete all entries: Press MENU when the phone is not in use. Press or ...
Page 44 - Expand your telephone system; HANDSET 1 and so forth. You can add; Add and register a handset; When first purchased, each expansion handset displays; To register HS and; To register a handset:; After about 10 seconds, the handset displays; Registered and you hear a confirmation; tone. The registration process takes about 90 seconds to complete.; Failed and then To register HS and; Appendix
Expand your telephone system Your telephone base can support up to five handsets. Each handset must be registered to the telephone base before use. The handsets provided within your product package are already registered as HANDSET 1 and so forth. You can add new handsets ( CS6509/CS6509-14/CS6509-1...
Page 45 - Replace a handset; To deregister all handsets:; Press and hold; /FIND HANDSET on the telephone base for about 10 seconds until; the; IN USE light on the telephone base turns on and starts to flash.; Immediately press; To register HS and See manual alternately when the; shows; To register HS and See manual.
41 Appendix Appendix Replace a handset If you want to replace a handset, or reassign the designated handset number of a registered handset, you must deregister all handsets that are registered to the telephone base. Then register each handset individually. To make deregistration easier, read all of ...
Page 46 - Screen messages
42 Screen messages Appendix Call log empty There are no caller ID log entries. Calling HS X (for models with two or more handsets only) You are calling another handset (for intercom calls). Contact deleted A directory entry is deleted. Directory empty There are no directory entries. Directory full T...
Page 48 - Handset and telephone base indicators; Telephone base lights; Handset icons
44 Appendix Handset and telephone base indicators Telephone base lights Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or charger. Handset icons IN USE On when the telephone line is in use. On when you are registering a handset...
Page 49 - Troubleshooting; My telephone does not work at all .; service. Contact your telephone service provider.; The display shows No line . I cannot get a dial tone .; defective. Try installing a new telephone line cord.; Add and register a
45 Appendix Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all...
Page 50 - My cordless handset isn’t performing normally .; from these types of electronic devices.; Low battery shows on the handset screen .; minute for the handset and telephone base to reset.; The telephone does not ring when there is an incoming call .
46 Appendix Troubleshooting My cordless handset isn’t performing normally . Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch.Move the cordless handset closer to the telephone base. You may hav...
Page 51 - There is interference during a telephone conversation .
47 Appendix Appendix Troubleshooting Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.Test a working telephone at the telephone wall jack. If an...
Page 52 - I experience poor sound quality when using the speakerphone .; surface with the dialing keys facing up.; I hear other calls when using the telephone .; Contact your telephone service provider.; I hear noise on the cordless handset and the keys do not work .; Make sure the telephone line cord is plugged in securely.; My caller ID features are not working properly .
48 Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base . If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall j...
Page 53 - The telephone does not receive caller ID while on a call .; and New voicemail show on the handset display and I don’t know why .; If and; I cannot retrieve voicemail messages .; provider. Contact your service provider for more information.
49 Appendix Appendix Troubleshooting The telephone does not receive caller ID while on a call . Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider.The caller may not be calling from an area which supports caller ID.Both your and the caller’s t...
Page 54 - how to change it back to English .; MENU once then enter 364#. Then the call ends automatically.; Common cure for electronic equipment .
50 Appendix Troubleshooting I have accidentally set my LCD language to Spanish or French, and I don’t know how to change it back to English . While the phone is not in use, press MENU once then enter 364#. While on a call, press MENU once then enter 364#. Then the call ends automatically. Common cur...
Page 55 - Important safety instructions; SAVE THESE INSTRUCTIONS
51 Appendix Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked...
Page 56 - Battery; Precautions for users of implanted cardiac pacemakers
52 Appendix Important safety instructions Battery CAUTION: Use Only Supplied Battery.Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions.Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury...
Page 57 - Operating range; ECO mode; Maintenance
53 Appendix Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and han...
Page 59 - FCC, ACTA and IC regulations
55 Appendix Appendix FCC Part 15This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a...
Page 61 - California Energy Commission battery charging testing
57 Appendix Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery c...
Page 62 - For C-UL compliance only; Mesures de sécurité importantes
58 Appendix For C-UL compliance only Mesures de sécurité importantes Afin de réduire les risques d’incendie, de blessures corporelles ou d’électrocution, suivez toujours ces mesures préventives de base lorsque vous utilisez votre téléphone : Lisez et comprenez bien toutes les instructions.Observez t...
Page 63 - CONSERVEZ CES INSTRUCTIONS; Stimulateurs cardiaques implantés dans l’organisme
59 Appendix Appendix N’utilisez pas le téléphone pour rapporter une fuite de gaz à proximité de la fuite. En certaines circonstances, une flammèche pourrait être provoquée lorsque l’adaptateur est branché à une prise de courant, ou lorsque le combiné est déposé sur le socle. Ceci est un événement co...
Page 64 - À propos des téléphones sans fil
60 Appendix For C-UL compliance only À propos des téléphones sans fil Confidentialité : Les mêmes caractéristiques qui constituent des avantages pour les téléphones sans fil affichent également des restrictions. Les appels téléphoniques sont transmis entre le combiné sans fil et le socle par le biai...
Page 65 - Limited warranty
Appendix Appendix Limited warranty What does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material a...
Page 66 - Please retain your original sales receipt as proof of purchase .
62 Appendix Limited warranty How do you get warranty service?To obtain warranty service, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.NOTE: Before calling for service, please review the user’s manual - a check...
Page 67 - Technical specifications
63 Appendix Appendix Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448MHzTelephone base: 1921.536-1928.448MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to...
Page 68 - Index
64 Index A About caller ID 34 About cordless telephones 54 Add a directory entry 28–29 Add a handset 40 Add a speed dial entry 32 Alphabetical search 30 Answer a call 18 B Battery 52 Battery charging 4 Battery installation 3 C Caller ID 34–39 Call log display screen messages 39 Call transfer 22 Call...