Page 2 - Congratulations; Important safety instructions; on page 47 of this manual.; The ENERGY STAR; used with most T-coil equipped hearing aids and cochlear implants.
Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 47 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual ...
Page 3 - Table of contents; Telephone base and
i Table of contents Getting started ................................1 Parts checklist ..................................1 Telephone base and charger installation ........................2 Battery installation ............................3 Battery charging ...............................4 Installatio...
Page 4 - ii; Call log display
ii Delete from the call log ...................33 Call log display screen messages ........................33 Appendix .......................................34 Handset display screen messages ........................34 Handset and telephone base indicators .....................................36 Ba...
Page 5 - Parts checklist; Getting started
1 Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in case it is necessary to ship your telephone for warranty service. Telephone line cord Telephone base Handset (1 for CS6419 and 2 for CS6419-2) User’s manual Wall mount bracket Get...
Page 6 - Telephone base and charger installation; telephone on a wall, refer to; Tabletop to wall mount installation; on page 5
2 Getting started Telephone base and charger installation Install the telephone base and charger(s) as shown below.If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephon...
Page 7 - Battery installation; Install the battery as shown below.; THIS SIDE UP; facing up and the wires inside; light is on when the handset is charging.; CHARGE; light
3 Getting started Battery installation Install the battery as shown below. Plug the battery connector securely into the socket inside the handset battery compartment.Place the battery with the label THIS SIDE UP facing up and the wires inside the battery compartment.Align the cover flat against the ...
Page 8 - Battery charging; shows; LOW BATTERY; along with a flashing icon. When you are on a call in; Set date and time; on page 13. To skip setting the date and
4 Battery charging Once you have installed the battery, the screen indicates the battery status (see the table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use. The ...
Page 9 - Installation options
5 Getting started Installation options The telephone comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mount plate. If you do not have this wall mount plate, you can purchase one from m...
Page 10 - Wall mount to tabletop installation
Getting started 6 Installation options (continued) Wall mount to tabletop installation If the telephone line cord and power adapter cord are bundled, untie them first.Slide the black wall mount bracket up and remove it from the wall mount plate. Unplug the end of the telephone line cord (or DSL filt...
Page 11 - Telephone base layout; IN USE
Getting started 7 Telephone base layout IN USE light On when the handset is in use.Flashes quickly when there is an incoming call.Flashes slowly when another telephone sharing the same line is in use. /FIND HANDSET Press to page all handsets (page 19).
Page 12 - Handset layout
8 /VOLUME Press to enter the directory when the telephone is not in use (page 26).Press to scroll up while in a menu, or in the directory, call log or redial list.During a call, press to increase the listening volume (page 15).When entering numbers or names in the directory, press to move the cursor...
Page 13 - INT
9 Handset layout Getting started MENU/SELECT Press to show the menu.While in a menu, press to select an item, or save an entry or setting. OFF/CANCEL During a call, press to hang up.While the handset is ringing, press to silence the ringer temporarily (page 16).While the telephone is not in use, pre...
Page 14 - Using the menu; To enter the handset menu:; Ringer volume; when there is an incoming call.; Telephone settings
10 Using the menu In the ringers menu, you can select the ringer tones and adjust the ringer volume for incoming calls.In the settings menu, you can change and edit the settings for LCD language, voicemail indicators, key tone, date and time, home area code and dial mode. To enter the handset menu: ...
Page 15 - Ringer tone; SELECT; LCD language; ENGLISH
11 Ringer tone You can choose from different ringer tones. Press MENU/ SELECT when the handset is not in use. Press or to select >RINGERS , then press MENU /SELECT . Press or to select >RINGER TONE , then press MENU /SELECT . Press or to select a desired ringer tone. A sample of each ringer to...
Page 16 - Clear voicemail indicators; NEW VOICEMAIL; Key tone; ON
12 Clear voicemail indicators If you subscribe to voicemail service offered by your telephone service provider, NEW VOICEMAIL and appear on the handset when you have new voicemail messages. Contact your telephone service provider for more information about using your voicemail service.After you have...
Page 17 - AM
13 Telephone settings Set date and time If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. You can also set the date and time manually. Press MENU/ SELECT when the handset is not in use. Press or to select >SETTINGS , then press MENU /SEL...
Page 18 - TONE
14 Home area code If you dial your local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log. Press MENU/ SELECT when the...
Page 19 - SPEAKER; The screen shows the elapsed time as you talk (in hours, minutes; Telephone operation
15 Make a call Press / FLASH , then wait for a dial tone. -OR- Press to use the speakerphone, then wait for a dial tone.Use the dialing keys to enter the telephone number. Predial a call Use the dialing keys to enter the telephone number (up to 30 digits). Press and hold REDIAL /PAUSE to insert a di...
Page 20 - Mute; MUTED; MICROPHONE ON; Call waiting; To silence the ringer:; RINGER MUTED; Temporary tone dialing
16 Mute The mute function allows you to hear the other party but the other party cannot hear you. During a call, press MUTE/ DELETE on the handset. The handset displays MUTED for a few seconds and MUTE appears until the mute function is turned off.Press MUTE/ DELETE again to resume the conversation....
Page 21 - Create a new directory entry; Delete a redial entry
17 Redial list Each handset stores the last 10 telephone numbers dialed.When there are already 10 redial entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order. Review and dial a redial entry Press REDIAL/ PAUSE when the handset is not i...
Page 22 - Chain dialing; To access the directory while on a call:; to exit the directory, call log or redial list while on a call.
18 Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial lis...
Page 23 - Join a call in progress; Find handset; To start the paging tone:
19 Join a call in progress You can use up to two system handsets at a time on an outside call. You can buy additional expansion handsets ( CS6409 ) for this telephone base. You can register up to five handsets to the telephone base. To join a call: When a handset is on a call, press / FLASH or on an...
Page 24 - Intercom
20 Intercom Use the intercom feature for conversations between two handsets. Press INT on your handset when not in use. If you have two handsets, your handset shows CALLING OTHER HANDSET . If you have three or more handsets, your handset shows INTERCOM TO: Use the dialing keys to select a destinatio...
Page 25 - Answer an incoming call during an intercom call; Call transfer using intercom; To cancel the transfer and return to the outside call; or; is out of range, the calling handset shows; UNABLE TO CALL. TRY AGAIN; and then reconnects to the outside call.
21 Answer an incoming call during an intercom call When you receive an outside call during an intercom call, there is an alert tone. To answer the incoming outside call, press / FLASH. The intercom call ends automatically.To end the intercom call without answering the outside call, press OFF/ CANCEL...
Page 26 - CALL TRANSFERRED
22 Call transfer using intercom (continued) From this intercom call, you have the following options: You can let the destination handset join you on the outside call in a three-way conversation. Press and hold INT on the originating handset. You can transfer the call. Press OFF/ CANCEL , or place yo...
Page 27 - About the directory; NOT AVAILABLE AT THIS TIME; Directory
23 About the directory The directory stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. Directory entries are shared by all system handsets. Any modifications made on one handset apply to all system handsets.When you access the directory without recor...
Page 28 - ENTER NUMBER
24 Create a new directory entry Press MENU/ SELECT when the handset is not in use. Press or to select >DIRECTORY and then press MENU /SELECT . Press or to select >ADD CONTACT , then press MENU /SELECT . The screen displays ENTER NUMBER . Use the dialing keys to enter a number (up to 30 digits)...
Page 31 - DIRECTORY
27 Speed dial You can copy up to 10 directory entries into the speed dial locations so that you can dial these numbers using fewer keys than usual. The speed dial memory locations are stored in the telephone base and are shared by all handsets. Changes made to the speed dial entries on one handset a...
Page 32 - Dial a speed dial number; Store a; Delete a speed dial entry
28 Dial a speed dial number Press and hold a dialing key ( 0 through 9 ) to display the desired speed dial when the handset is not in use.Press / FLASH or to dial the displayed telephone number. When the speed dial location is empty, the screen shows the speed dial list. See Store a speed dial entry...
Page 33 - Contact your telephone service provider if:; caller ID with call waiting service.; Caller ID
29 About caller ID This product supports caller ID service offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting ...
Page 34 - Call log; appear on the screen, it will not be saved in the call log.; XX MISSED CALLS; shows when there are new call log entries that have not; CALL LOG EMPTY; shows when you access the call log without records.
30 Call log If you subscribe to caller ID service, information about each caller will appear after the first or second ring. If you answer a call before the caller information appear on the screen, it will not be saved in the call log. The call log stores up to 50 entries. Each entry has up to 24 di...
Page 35 - Missed call indicator; NEW; Memory match; Linda; Review and dial from the call log; CID; name appears as it is delivered by the telephone service provider.
31 Missed call indicator When there are calls that have not been reviewed, the idle handset shows XX MISSED CALLS . Each time you review a call log entry marked NEW , the number of missed calls decrease by one.When you have reviewed all the missed calls, the missed calls indicator no longer shows.If...
Page 36 - View dialing options; Save a call Iog entry to the directory; log entry in the directory.
32 View dialing options Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits. You may change the number of digits that you dial f...
Page 37 - Delete from the call log; To delete all entries:; Call log display screen messages
33 Delete from the call log To delete one entry: When in the call log, press or to browse.Press MUTE /DELETE to delete the selected entry. The screen displays DELETING... and then you hear a confirmation tone. To delete all entries: Press MENU/ SELECT when the handset is not in use. Press or to sele...
Page 38 - Handset display screen messages; Appendix
34 CALL LOG EMPTY There are no call log entries. CALLING HANDSET X (for models with three or more handsets) CALLING OTHER HANDSET (for models with two handsets) You are calling another handset. CALL TRANSFERRED You have transferred an outside call to another cordless handset. DIRECTORY EMPTY There a...
Page 40 - Handset and telephone base indicators; Handset lights; Telephone base lights; Handset icons
36 Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base or charger. Telephone base lights IN USE On when the telephone line is in use.On when you are registering a handset.Flashes quickly when th...
Page 41 - Battery; you can expect the following performance:
37 Battery It takes up to 10 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation Operating time While in handset use (talking*) Up to seven hours While in speakerphone mode (talking*) Up to four hours While not in use (standby**) U...
Page 42 - Expand your telephone system; If the registration fails, the handset shows; REGISTRATION FAILED; PRESS FIND HS ON BASE 4 SEC; and; HANDSET; alternately. Remove the handset from the telephone base and
38 Expand your telephone system The handsets provided with your telephone system are already registered. Each handset is assigned a number that show on the handset display. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if the telephone system ...
Page 43 - Replace a handset; To deregister all handsets:
39 Replace a handset If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset.To make deregistration easier, read all of the instructions below before you begin. To deregister ...
Page 44 - Troubleshooting; My telephone does not work at all.; before; There is no dial tone.; second before dialing.
40 Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website www.vtechphones.com, or call 1(800) 595-9511. In Canada, go to www.vtechcanada.com, or call 1 (800) 267-7377. My telephone does not work at all. Make sure the batt...
Page 45 - LOW BATTERY shows on the handset screen.; The CHARGE light is off; The CHARGE light is off.
41 Appendix Troubleshooting If other telephones in your home are having the same problem, the problem is in the wiring or local telephone service. Contact your telephone service provider (charges may apply).Eliminate any background noise. Mute the cordless handset before dialing, or dial from anothe...
Page 46 - My handset beeps and is not performing normally.; from these types of electronic devices.; when I am using the cordless handset.
42 Appendix Troubleshooting There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.If other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your telephone service provid...
Page 47 - I hear other calls when using the telephone.; service. Contact your telephone service provider.; I hear noise on the cordless handset and the keys do not work.; Make sure the telephone line cord is plugged in securely.; REGISTRATION FAILED appears on the handset.; again to register a handset.
43 Appendix Troubleshooting Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.If your telephone is plugged in with modem or a surge protector, pl...
Page 48 - My caller ID features are not working properly.; need to dial something other than 10 digits, see
44 Appendix Troubleshooting My caller ID features are not working properly. Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.The caller may not be calling from an area which supports caller ID.Both...
Page 49 - OUT OF RANGE OR NO PWR AT BASE shows in the handset screen.; establish connections, and my telephone doesn’t work.
45 Appendix Troubleshooting OUT OF RANGE OR NO PWR AT BASE shows in the handset screen. The handset may be out of range. Move it closer to the telephone base.Make sure the power cord is securely plugged into the telephone base. Use a working electrical outlet not controlled by a wall switch.Reset yo...
Page 50 - Common cure for electronic equipment.; minute for this to take place.
46 Appendix Troubleshooting Common cure for electronic equipment. If your telephone does not seem to be responding normally, try putting the handset in its base. If this does not fix the problem, do the following (in the order listed): Disconnect the power to the telephone base.Disconnect the cordle...
Page 51 - SAVE THESE INSTRUCTIONS
47 Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. U...
Page 52 - Precautions for users of implanted cardiac pacemakers; Pacemaker patients; Operating range
48 Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted...
Page 53 - Maintenance
49 Maintenance Taking care of your telephone Your telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently.Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your teleph...
Page 54 - About cordless telephones; The RBRC
50 About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations could be ...
Page 55 - Limited warranty; What does this limited warranty cover?; How long is the limited warranty period?
51 Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship...
Page 56 - Please retain your original sales receipt as proof of purchase.
52 Limited warranty (continued) How do you get warranty service? To obtain warranty service, please visit our website www.vtechphones.com, or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com, or call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a c...
Page 57 - FCC, ACTA and IC regulations; FCC Part 68 and ACTA
53 FCC, ACTA and IC regulations FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful inter...
Page 58 - Industry Canada
54 FCC, ACTA and IC regulations (continued) In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more information, please contact your local telephone company.This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected t...
Page 59 - Technical specifications
55 Technical specifications Transmit frequency Handset: 1921.536-1928.448 MH Z Telephone base: 1921.536-1928.448 MH Z Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual operating range may vary according to environment conditions at the time of use. Power requirements Han...
Page 60 - Index
56 A About cordless telephones 50 Add a handset 38 Alphabetical search 26 Answer a call 15 B Battery 3, 4, 37 C Caller ID 29 Call log 30 Call waiting 16 Chain dialing 18 Charger installation 2 Charging 4 Create a new directory entry 24–25 D Delete a directory entry 26 Delete a redial entry 17 Delete...
