Page 2 - Congratulations; Important safety instructions on page 40; The ENERGY STAR
Congratulations on purchasing your new VTech product. Before using this telephone, please read Important safety instructions on page 40 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual ...
Page 3 - Table of contents; ii
Table of contents ii Getting started . . . . . . . . . . . . . . . . . 1 Parts checklist . . . . . . . . . . . . . . . . . . 1 Telephone base and charger installation . . . . . . . . . . . . . . . . . . . . 2 Wall mounting (optional). . . . . . . . . . . 2 Battery installation . . . . . . . . . . . ...
Page 4 - iii; Handset and telephone base
iii Table of contents Appendix . . . . . . . . . . . . . . . . . . . . . 31 Display screen messages. . . . . . . . . 31 Handset and telephone base indicators. . . . . . . . . . . . . . . . . . . . 32 Handset screen icons . . . . . . . . . . . . 32 Battery . . . . . . . . . . . . . . . . . . . . . . ...
Page 5 - Parts checklist; packaging in the event warranty service is necessary.; Getting started
1 Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. To purchase a replacement battery or power adapter, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechc...
Page 6 - Position the top hole at the back of; Telephone base and charger installation; your telephone line, you must install a
2 Use only the power adapters supplied with this product. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. •• Getting started Wall ...
Page 7 - Battery installation; CHARGE light remains; Battery charging; Place in charger; flashes; Low
3 If the handset will not be used for a long period of time, disconnect and remove the battery to prevent any possible leakage. Battery installation Install the battery as shown below. 1 CHARGE light remains on when charging. 2 3 Plug the battery connector securely into the socket. Place the battery...
Page 8 - Handset layout; Press to review the call log when the telephone is not; in front of; the call log entry before dialing or saving it to
4 Handset layout CID/VOL- (caller ID/volume) Press to review the call log when the telephone is not in use (page 19).During a call, press to decrease the listening volume. A double beep sounds at the lowest setting (page 11).Press to scroll down while in a menu, or reviewing the directory, call log ...
Page 9 - Press to review the directory when the telephone is not in
5 Getting started Handset layout /VOL+ (directory/volume) Press to review the directory when the telephone is not in use (page 16).During a call, press to increase the listening volume. A double beep sounds at the highest setting (page 11).Press to scroll up while in a menu, or reviewing the directo...
Page 10 - Telephone base layout
6 Getting started Telephone base layout /FIND HANDSET Press once and then release to page all system handsets (page 12). Message windowShows the number of messages and other answering system information (page 29). X/DELETEPress to delete the message currently playing (page 27).When the telephone is ...
Page 11 - Ringers; Ringer tone; Telephone settings; If the ringer volume is set to; Off, Ringer off is displayed on the idle screen.; When the ringer volume is set to; Off, the handset still rings when you press; If you turn off the ringer volume, you will not hear ringer
7 Using the menu To enter the handset menu: Press MENU/ SELECT when the telephone is not in use. Press CID or until the screen displays the desired feature menu. Press MENU /SELECT to enter that menu. To return to the previous menu, press OFF/CANCEL. To return to idle mode, press and hold OFF/CANCEL...
Page 12 - LCD language; English; You hear a confirmation tone.; Clear voicemail; are displayed; Your telephone service provider may alert you of new
8 Telephone settings LCD language The LCD language is preset to English. You can select English , French or Spanish to be used in all screen displays.To select a language: Press MENU/ SELECT when the handset is not in use. Press CID or until the screen displays Settings , then press MENU /SELECT twi...
Page 13 - Key tone; On; to confirm your selection. You hear a; Set date and time; When the month is flashing, press; When the hour is flashing, press; must enter; Time and date not set,
9 Telephone settings Key tone You can turn the key tone on or off. Press MENU/ SELECT when the handset is not in use. Press CID or until the screen displays Settings , then press MENU/ SELECT. Press CID or until the screen displays Key tone , then press MENU /SELECT . Press CID or to choose On or Of...
Page 14 - Home area code; to confirm. You hear a confirmation tone.; Dial mode; Tone; to confirm; Website; deleted the home area code,
10 Telephone settings Home area code If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored in the call log without the area code.To change the ...
Page 15 - Telephone operation; TONE; Muted until the mute; /CANCEL to backspace and delete press and hold
11 Telephone operation Make a call Press / FLASH and then use the dialing keys ( 0-9) to dial the telephone number. Predial a call Enter the telephone number using the dialing keys ( 0-9), then press / FLASH to dial. Answer a call Press / FLASH or any of the dialing keys ( 0-9, TONE or # ). End a ca...
Page 16 - Temporary ringer silencing; and then; Temporary tone dialing; Find handset; Use this feature to find all system handsets.; /FIND HANDSET on the telephone base once; Do not press and hold; /FIND HANDSET for more than four seconds. It may; lead to handset deregistration. If; Not registered displays on the handset, refer to
12 Telephone operation Temporary ringer silencing When the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normally at the preset volume.To silence the handset ringer: Press OFF/ CANCEL or MUTE/ DELETE ...
Page 17 - on the other handset to join the call.; Chain dialing; Directory; Call log; to exit the directory, call log or redial list when you are on
13 Telephone operation Multiple handset use (for models CS6120-2 and CS6124-2 only) You can use both handsets at the same time on an outside call.To share an outside call: When a handset is already on a call and you would like to join the call, press / FLASH on the other handset to join the call. To...
Page 18 - Redial list; The telephone stores the five most recently dialed numbers.; Review and dial from the redial list; Delete a redial entry; /DELETE to delete the displayed number. You hear a; on one handset are not reflected on the other handset.
14 Telephone operation Redial list The telephone stores the five most recently dialed numbers. When there are already five entries, the oldest entry is deleted to make room for the new entry.Entries are shown in reverse chronological order. Review and dial from the redial list Press REDIAL / PAUSE w...
Page 19 - Add a directory entry; Directory and press; CID or; to confirm. The screen displays; Saved and then you hear a; confirmation tone
15 Telephone operation Add a directory entry Enter the number when the handset is not in use and press MENU /SELECT , then go to step 3. -OR- When the handset is not in use, press MENU/ SELECT then scroll to Directory and press MENU/ SELECT twice. 2. When the screen displays Enter number: Use the di...
Page 20 - Review and dial from the directory; Review; and then p; to dial; Alphabetical search
16 Telephone operation Review and dial from the directory Entries are sorted alphabetically. Press when the handset is not in use. Press CID or to browse. When the desired entry displays, press / FLASH to dial . -OR- When the handset is not in use, press MENU/ SELECT then scroll to Directory and pre...
Page 21 - Edit a directory entry; SELECT; Use the dialing keys to edit the number.; Delete a directory entry
17 Telephone operation Edit a directory entry Search for the desired entry in the directory (see Review and dial from the directory or Alphabetical search on page 16). When the desired entry appears, press MENU / SELECT . The screen displays Edit number and the stored number. If the number has more ...
Page 22 - About caller ID; the first 15 characters are shown and saved in the call log.; Call log empty displays when there are no records in the call log.
18 Telephone operation About caller ID This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. Some names and numbers may not show because they are not available or blocked by the caller. The caller ...
Page 23 - Missed call indicator; press and hold; Memory match; twice and then p
19 Telephone operation Missed call indicator When there are calls that have not been reviewed in the call log, the handset displays XX missed calls. Each time you review a call log entry marked NEW, the number of missed calls decreases by one.When you have reviewed all the missed calls, the missed c...
Page 24 - View dialing options; MENU; repeatedly to display all possible dialing options.; If there is no caller ID information, the screen displays; Unable to save and you hear a
20 Telephone operation View dialing options Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number o...
Page 25 - Delete the call log entries; /DELETE to delete the selected entry. The screen displays; and then you hear a confirmation tone.; To delete all entries:; Displays; Call log display screen messages
21 Telephone operation Delete the call log entries To delete an entry: When in the call log, press CID or to browse. Press MUTE /DELETE to delete the selected entry. The screen displays Deleting . . . and then you hear a confirmation tone. To delete all entries: Press MENU/ SELECT when the handset i...
Page 26 - Answering system setup; “Calls; Call screening; Answering system settings; press; /VOLUME to temporarily decrease the volume.; or; /VOLUME once on the telephone base to; temporarily turn on the call screening.
22 Answering system setup Most of the answering system settings are changed with a system handset. Answer ON/OFF The answering system must be turned on to answer and record messages.When the answering system is turned on, the /ANS ON/OFF light on the telephone base turns on and ANS ON displays on th...
Page 27 - Number of rings; to confirm your selection. You hear a confirmation tone.; Remote access code; Remote code; Message alert tone; The answering system must be turned on for the message alert tone
23 Answering system settings Number of rings You can choose from two, three, four, five or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for ne...
Page 28 - Recording time; Announcement
24 Answering system settings Recording time You can set the recording time for each incoming message. Press MENU/ SELECT when the handset is not in use. Press CID or to select Answering sys, then press MENU /SELECT . Press CID or to select Ans sys setup, then press MENU /SELECT . Press CID or to sel...
Page 29 - Play or delete your own announcement; to stop the playback at any time.; “Announcement deleted.”; When your announcement is deleted, calls are answered with
25 Answering system settings Play or delete your own announcement Press MENU/ SELECT when the handset is not in use. Press CID or to select Answering sys, then press MENU /SELECT. Press MENU /SELECT to select Announcement . The screen displays Play [2] Del [3] Rec [7] and the handset announces, “To ...
Page 30 - Answering system and voicemail; If and; XX new messages display on the handset and the message window; answering system. Press; Message capacity; Messages remain available for replay until you delete them.; Answering system operation
26 Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voicemail messages are separate...
Page 31 - New message indication; Message playback
27 Answering system operation New message indication When there are new answering system messages, and XX new messages display on the handset and the message window on the telephone base flashes. When you are reviewing a new message, and NEW display on the handset. If the message alert tone is turne...
Page 32 - Delete all messages; “To delete all old messages, press; to confirm your selection. The screen displays; Record, play or delete memos; “Record after the tone. Press; If you record a memo when the answering system memory is full,; Rec mem full, the memory is full. Delete some messages; to make room for more.
28 Answering system operation Delete all messages To delete all messages with the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages are erased and the telephone a...
Page 33 - “Memory is full. Enter the remote access code.”; Window display; Message window displays
29 Answering system operation When the memory is full, the answering system answers incoming calls after 10 rings and announces, “Memory is full. Enter the remote access code.” • Window display Description 0 No messages. 1-99 Total number of old messages recorded.Current message number during old me...
Page 34 - Remote access; any touch-tone telephone. The preset code is; 9 see Remote access code on; page 23 to change it.; Command; Play only new messages.; “Please enter your remote access code.”
30 Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19; see Remote access code on page 23 to change it. Dial your telephone number from any touch-tone telephone.When the system pla...
Page 35 - MUTE is turned off and the person on the other end can hear you.; Display screen messages; Appendix
31 Appendix Annc deleted Your recorded announcement is deleted. Call log empty There are no call log entries. Directory empty There are no directory entries. Directory full The directory is full. Ended X:XX:XX You have just ended a call. Incoming call There is an incoming call. Line in use A system ...
Page 36 - Battery status - flashes when the battery is low and needs charging.; NEW; Handset screen icons; Handset light; CHARGE; Telephone base light; IN USE
32 Appendix Battery status - flashes when the battery is low and needs charging. Battery status - animates when the battery is charging. Battery status - becomes solid when the battery is fully charged. New voicemail - indicates you have received new voicemail message(s) from the telephone service p...
Page 37 - Battery; you can expect the following performance:; Operation; The battery needs charging when:; conductive materials.
33 Appendix Appendix Battery It takes up to 16 hours for the battery to be fully charged . When it is fully charged, you can expect the following performance: Operation Operating time While in use (talking*) Seven hours While not in use (standby**) Five days *Operating times vary depending on your a...
Page 38 - Troubleshooting; My telephone does not work at all .; /FIND HANDSET on the telephone base for about four seconds until; confirmation tone when the registration process completes.
34 Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all . Make s...
Page 39 - Low battery shows on the handset screen .; Place the handset in the telephone base or charger for recharging.; CHARGE light on the handset should be on.; Remove and install the battery again, then charge for up to 16 hours.; CHARGE light on the handset is not on,; refer to; The CHARGE light is off below.; Purchase a new battery. Refer to the; The CHARGE light is off .; pencil eraser or a dry non-abrasive fabric.; The telephone does not ring when there is an incoming call .; Move the handset closer to the telephone base. It may be out of range.
35 Appendix Appendix Low battery shows on the handset screen . Place the handset in the telephone base or charger for recharging. Remove and install the battery again and use it until fully depleted, then charge the handset in the telephone base or charger for up to 16 hours. If the above measures d...
Page 40 - There is interference during a telephone conversation .; I hear other calls when using the telephone .; I hear noise on the cordless handset and the keys do not work .; The caller ID information shows after the first or second ring.
36 Appendix Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize. Other electronic products such as HAM radios and other DECT phones can cause inte...
Page 41 - ID during call waiting .; The caller may not be calling from an area which supports caller ID.; Out of range or no pwr at base shows on the handset screen .; The handset may be out of range. Move it closer to the telephone base.; and New voicemail show on the handset display and I don’t know why .; If; New voicemail appear on the handset, your telephone has received a; more information on how to access your voicemail.; I cannot retrieve voicemail messages .; telephone service provider.
37 Appendix Appendix Troubleshooting The telephone does not receive caller ID or the telephone does not show caller ID during call waiting . Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. The caller may not be calling from an area which s...
Page 42 - /VOLUME on the telephone base or
38 Appendix If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 26). To determine how many rings activate your voicemail, please contact your telephone service provider. If there is a fax machine connected to the...
Page 43 - The answering system does not respond to remote commands .; Common cure for electronic equipment .; one minute for this to take place.
39 Appendix Appendix The answering system does not respond to remote commands . Make sure your remote access code is correct (page 23). Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and ...
Page 44 - Important safety instructions; SAVE THESE INSTRUCTIONS
40 Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions.Follow all warnings and instructions marked on the pr...
Page 45 - Precautions for users of implanted cardiac pacemakers; Maintenance
41 Appendix Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless teleph...
Page 46 - About cordless telephones
42 Appendix About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations ...
Page 47 - Limited warranty
43 Appendix Appendix Limited warranty What does this limited warranty cover?The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in materia...
Page 48 - Please retain your original sales receipt as proof of purchase .
44 Appendix Limited warranty (continued) How do you get warranty service? To obtain warranty service in the USA, please visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review th...
Page 49 - FCC, ACTA and IC regulations
45 Appendix Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in ...
Page 50 - Technical specifications
46 Appendix FCC, ACTA and IC regulations (continued) Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual ope...
Page 51 - Index; DSL filter
47 Appendix Index A About caller ID 18About cordless telephones 42Add a directory entry 15Alphabetical search 16Announcement 24Answer a call 11Answering system and voicemail 26Answering system setup 22Answer ON/OFF 22 B Battery 33 Battery charging 3Battery installation 3 C Caller ID 18Call intercept...
Page 52 - Operating range 41
48 Index N New message indication 27Number of rings 23 O Operating range 41 P Pacemaker patients 41Paging handset 12Parts checklist 1Phonebook (directory) 14Play memos 28Play your own announcement 25Precautions for users of implanted cardiac pacemakers 41 Predial a call 11Pulse dialing 10 R Range 41...