VTech CS6124-11 - Manual

1 Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. To purchase a replacement battery or power adapter, visit our website at www.vtechcanada.com or call 1 (800) 267-7377. Getting started Telephone b...

2 Use only the power adapters supplied with this product. The power adapters are intended to be correctly oriented in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-table or cabinet outlet. • • Getting started Wall...

3 Getting started If the handset will not be used for a long period of time, disconnect and remove the battery to prevent any possible leakage. Battery installation Install the battery as shown below. 1 CHARGE light remains on when charging. 2 3 Plug the battery connector securely into the socket. P...

4 Getting started Handset layout CID/VOL- (caller ID/volume) Press to review the call log when the telephone is not in use (page 19).During a call, press to decrease the listening volume. A double beep sounds at the lowest setting (page 11).Press to scroll down while in a menu, or reviewing the dire...

5 Getting started Handset layout /VOL+ (directory/volume) Press to review the directory when the telephone is not in use (page 16).During a call, press to increase the listening volume. A double beep sounds at the highest setting (page 11).Press to scroll up while in a menu, or reviewing the directo...

6 Getting started Telephone base layout /FIND HANDSET Press once and then release to page all system handsets (page 12). Message window Shows the number of messages and other answering system information (page 29). X/DELETE Press to delete the message currently playing (page 27).When the telephone i...

7 Using the menu To enter the handset menu: Press MENU/ SELECT when the telephone is not in use. Press CID or until the screen displays the desired feature menu. Press MENU /SELECT to enter that menu. To return to the previous menu, press OFF/CANCEL . To return to idle mode, press and hold OFF/CANCE...

8 Telephone settings LCD language The LCD language is preset to English. You can select English, French or Spanish to be used in all screen displays. To select a language: Press MENU/ SELECT when the handset is not in use. Press CID or until the screen displays Settings , then press MENU /SELECT twi...

9 Telephone settings Key tone You can turn the key tone on or off. Press MENU/ SELECT when the handset is not in use. Press CID or until the screen displays Settings , then press MENU /SELECT . Press CID or until the screen displays Key tone , then press MENU /SELECT . Press CID or to choose On or O...

10 Telephone settings Home area code If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored in the call log without the area code. To change the...

11 Telephone operation Make a call Press / FLASH and then use the dialing keys ( 0 - 9 ) to dial the telephone number. Predial a call Enter the telephone number using the dialing keys ( 0 - 9 ), then press / FLASH to dial. Answer a call Press / FLASH or any of the dialing keys ( 0 - 9 , TONE or # )....

12 Telephone operation Temporary ringer silencing When the telephone is ringing, you can temporarily silence the ringer of the handset or telephone base without disconnecting the call. The next call rings normally at the preset volume. To silence the handset ringer: Press OFF/ CANCEL or MUTE/ DELETE...

13 Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, ca...

14 Telephone operation Redial list The telephone stores the five most recently dialed numbers. When there are already five entries, the oldest entry is deleted to make room for the new entry.Entries are shown in reverse chronological order. Review and dial from the redial list Press REDIAL/ PAUSE wh...

15 Telephone operation Add a directory entry Enter the number when the handset is not in use and press MENU /SELECT , then go to step 3. -OR- When the handset is not in use, press MENU/ SELECT then scroll to Directory and press MENU/ SELECT twice. 2. When the screen displays Enter number : Use the d...

16 Telephone operation Review and dial from the directory Entries are sorted alphabetically. Press when the handset is not in use. Press CID or to browse. When the desired entry displays, press / FLASH to dial. -OR- When the handset is not in use, press MENU/ SELECT then scroll to Directory and pres...

17 Telephone operation Edit a directory entry Search for the desired entry in the directory (see Review and dial from the directory or Alphabetical search on page 16). When the desired entry appears, press MENU /SELECT . The screen displays Edit number and the stored number. If the number has more t...

18 Telephone operation About caller ID This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. Some names and numbers may not show because they are not available or blocked by the caller. The caller ...

19 Telephone operation Missed call indicator When there are calls that have not been reviewed in the call log, the handset displays XX missed calls . Each time you review a call log entry marked NEW , the number of missed calls decreases by one.When you have reviewed all the missed calls, the missed...

20 Telephone operation View dialing options Although the call log entries received have 10 digits (the area code plus the seven-digit number), in some areas, you may dial only the seven digits, or a 1 plus the seven digits, or a 1 plus the area code plus the seven digits. You can change the number o...

21 Telephone operation Delete the call log entries To delete an entry: When in the call log, press CID or to browse. Press MUTE /DELETE to delete the selected entry. The screen displays Deleting . . . and then you hear a confirmation tone. To delete all entries: Press MENU/ SELECT when the handset i...

22 Answering system setup Most of the answering system settings are changed with a system handset. Answer ON/OFF The answering system must be turned on to answer and record messages.When the answering system is turned on, the /ANS ON/OFF light on the telephone base turns on and ANS ON displays on th...

23 Answering system settings Number of rings You can choose from two, three, four, five or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for ne...

24 Answering system settings Recording time You can set the recording time for each incoming message. Press MENU/ SELECT when the handset is not in use. Press CID or to select Answering sys , then press MENU /SELECT . Press CID or to select Ans sys setup , then press MENU /SELECT . Press CID or to s...

25 Answering system settings Announcement The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. Record your own announcement Press MENU/ SELECT when the handset is not in use....

26 Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail. Your telephone’s built-in answering system messages and voic...

27 Answering system operation New message indication When there are new answering system messages, and XX new messages display on the handset and the message window on the telephone base flashes. When you are reviewing a new message, and NEW display on the handset. If the message alert tone is turne...

28 Answering system operation Delete all messages To delete all messages with the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages are erased and the telephone a...

29 Answering system operation When the memory is full, the answering system answers incoming calls after 10 rings and announces, “Memory is full. Enter the remote access code.” • Window display Description 0 No messages. 1-99 Total number of old messages recorded.Current message number during old me...

30 Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19 ; see Remote access code on page 23 to change it. Dial your telephone number from any touch-tone telephone. When the system p...

31 Appendix Appendix Annc deleted Your recorded announcement is deleted. Call log empty There are no call log entries. Directory empty There are no directory entries. Directory full The directory is full. Ended X:XX:XX You have just ended a call. Incoming call There is an incoming call. Line in use ...

32 Appendix Battery status - flashes when the battery is low and needs charging. Battery status - animates when the battery is charging. Battery status - becomes solid when the battery is fully charged. New voicemail - indicates you have received new voicemail message(s) from the telephone service p...

33 Appendix Appendix Battery It takes up to 16 hours for the battery to be fully charged . When it is fully charged, you can expect the following performance: Operation Operating time While in use (talking*) Seven hours While not in use (standby**) Five days *Operating times vary depending on your a...

34 Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.vtechcanada.com or call 1 (800) 267-7377. My telephone does not work at all . Make sure the battery is installed and charged correctly (pages 3). F...

35 Appendix Appendix Low battery shows on the handset screen . Place the handset in the telephone base or charger for recharging. Remove and install the battery again and use it until fully depleted, then charge the handset in the telephone base or charger for up to 16 hours. If the above measures d...

36 Appendix Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and the telephone base to synchronize. Other electronic products such as HAM radios and other DECT phones can cause inte...

37 Appendix Appendix Troubleshooting If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL ...

38 Appendix In some cases, the answering system is affected by the ringing system used by your telephone service provider. If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 26). To determine how many rings acti...

39 Appendix Appendix The answering system does not respond to remote commands . Make sure your remote access code is correct (page 23). Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and ...

40 Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions.Follow all warnings and instructions marked on the pr...

41 Appendix Appendix Precautions for users of implanted cardiac pacemakers Cardiac pacemakers (applies only to digital cordless telephones):Wireless Technology Research, LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference between portable wireless teleph...

42 Appendix About cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that the cordless telephone conversations ...

43 Appendix Appendix Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in materi...

44 Appendix Limited warranty (continued) How do you get warranty service? To obtain warranty service in Canada , please visit our website at www.vtechcanada.com or call 1 (800) 267-7377. NOTE: Before calling for service, please review the user’s manual - a check of the Product’s controls and feature...

45 Appendix Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in ...

46 Appendix FCC, ACTA and IC regulations (continued) Technical specifications Frequency control Crystal controlled PLL synthesizer Transmit frequency Handset: 1921.536-1928.448 MHz Telephone base: 1921.536-1928.448MHz Channels 5 Nominal effective range Maximum power allowed by FCC and IC. Actual ope...

47 Appendix Index A About caller ID 18About cordless telephones 42Add a directory entry 15Alphabetical search 16Announcement 25Answer a call 11Answering system and voicemail 26Answering system setup 22Answer ON/OFF 22 B Battery 33Battery charging 3Battery installation 3 C Caller ID 18Call intercept ...

48 Index Message recording time 24Message window displays 29Missed call indicator 19Multiple handset use 13Mute 11 N New message indication 27Number of rings 23 O Operating range 41 P Pacemaker patients 41Paging handset 12Parts checklist 1Phonebook (directory) 14Play memos 28Play your own announceme...