Visioneer 1780 - Manual

iii Ordering Accessories andSupplies For best quality results use only genuine Brother accessories, available at mostBrother retailers. If you cannot find the accessory you need and you have a Visa,MasterCard, Discover, or American Express credit card, you can order accessoriesdirectly from Brother....

Table of Contents 1 Introduction Using This Manual ....................................................................................................... 1 Finding Information ....................................................................................................... 1Test Sheet Procedu...

v T A B L E O F C O N T E N T S 3 Fax Settings Fax Settings ................................................................................................................... 19 Setting Dialing Mode (Tone/Pulse) ............................................................................. 19Setting...

vi T A B L E O F C O N T E N T S 6 Telephone Operation Dialing Options ........................................................................................................... 41 Manual Dialing ..........................................................................................................

vii T A B L E O F C O N T E N T S Multiple Copies ........................................................................................................ 58Reducing and Enlarging Copies ............................................................................ 58 8 Remote Fax Options Remote Fax O...

viii T A B L E O F C O N T E N T S Vertical Black Lines When Receiving ................................................................ 78 Phone Line or Connections .................................................................................... 78 Fax Machine Does Not Answer When Called ..........

1 1 C H A P T E R O N E Introduction Using This Manual Thank you for purchasing a Brother fax machine or multi-function center. Thismachine has been designed to be simple to use, with LCD screen prompts to guideyou through functions. However, you can use your fax machine to its fullestpotential by t...

2 C H A P T E R O N E About Fax Machines If you’re a first-time fax machine user, fax operation might seem a littlemysterious. You’ll soon get used to the unusual fax tones on your phone line, andbe able send and receive faxes easily. Fax Tones and Handshake When someone is sending a fax, the fax ma...

7 2 C H A P T E R T W O Assembly and Connections Caution 1 Never install telephone wiring during a lightning storm. 2 We recommend that this product be used with a surge protection device toprotect the product against lightning storms. 3 Never install a telephone jack in a wet location unless the ja...

8 C H A P T E R T W O Packing List Make sure you have the following items: Telephone Line Cord Telephone Handset Recording PaperWire Extension Starter PrintingCartridge (up to 100 pages) Recording PaperSupport Document Support Multi-FunctionLink ® Manual (QuickStart Manual)(MFC1770/1780) Owner’s Man...

9 A S S E M B L Y A N D C O N N E C T I O N S Choosing a Location Place your fax machine on a flat, stable surface, such as a desk. Select a placethat is free of vibration and shocks. Locate the fax machine near a telephone jackand a standard, grounded power outlet. Avoid placing your fax machine in...

10 C H A P T E R T W O Attach recording paper support 1 Attach the recording paper wire extension. 2 Open the recording paper cover. Using the groove in the cover, insert therecording paper support as shown. Recording Paper Cover Recording Paper Support Recording Paper Wire Extension Install the pri...

11 A S S E M B L Y A N D C O N N E C T I O N S 4 Install the printing cartridge by inserting the indented first and placingthe cartridge into its four holders. Holder OPEN button Black Spool Indented 5 Press down on both sides of the cover to close it securely. The starter cartridge prints up to 100...

12 C H A P T E R T W O Connect the handset Connect the curled handset cord to the bottom of the handset and the side of thefax machine. Connect the power cord When you connect the power, the screen displays 01/01 00:00. NOTICE: 1 ) This fax must be grounded using a 3-prong plug. 2 ) Since the machin...

13 A S S E M B L Y A N D C O N N E C T I O N S Connect the telephone line Connect one end of the telephone line cord to the jack labeled LINE on the left side of the fax machine. Connect the other end to a modular wall jack. Special Line Considerations Roll Over Phone Lines A roll over phone system ...

14 C H A P T E R T W O Converting Telephone Wall Outlets There are three ways to convert to an RJ11 receptacle. The first two ways mayrequire assistance from the telephone company. You can change the wall outletsfrom one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outletinstalled and ...

15 A S S E M B L Y A N D C O N N E C T I O N S 4 Plug one end of the second telephone line cord for your TAD into the L2 jackof the two-line TAD. Plug the other end into the EXT. jack on the left side of the fax machine. Triplex Adapter Two Line Phone Two Line External TAD Fax Machine You can keep t...

16 C H A P T E R T W O If you are installing the machine to work with a PBX: 1 It is not guaranteed that the unit will operate correctly under allcircumstances with a PBX. Any cases of difficulty should be reported first tothe company that handles your PBX. 2 If all incoming calls will be answered b...

17 A S S E M B L Y A N D C O N N E C T I O N S Do not connect a TAD elsewhere on the same phone line — yourfax machine and TAD will both try to control the line. You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company’s Distinctive Ring Service, have r...

18 C H A P T E R T W O Outgoing Message (OGM) Timing is important in recording this message. The message sets up the ways tohandle both manual and automatic fax reception. 1 Record 5 seconds of silence at the beginning of your message. (This allowsyour fax machine time to listen for the fax CNG tone...

19 Fax Settings Setting Dialing Mode (Tone/Pulse) Your fax machine comes set to accommodate tone (multi-frequency) dialingservice. If you have pulse (rotary) dialing service, you must change the dialingmode. 1 Press Function , 6 , 1 . The screen prompts you to select TONE or PULSE. D I A L I N G : T...

20 C H A P T E R T H R E E 3 Enter two digits for the month (for example, enter 09 for September, or 10 forOctober). The screen displays your entry, then prompts you to enterthe day. E N T E R D A Y : X X 4 Enter two digits for the day (for example, 06). The screen displays your entry,then prompts y...

21 F A X S E T T I N G S By pressing the appropriate number key the correct number of times, you canaccess the character you want. Press Key one time two times three times four times 2 A B C 3 D E F 4 G H I 5 J K L 6 M N O 7 P Q R S 8 T U V 9 W X Y Z Inserting spaces If you want to enter a blank spa...

22 C H A P T E R T H R E E See ALL DIAL Report p. 65 NOTICE: The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via atelephone fax machine unless such messages clearly contain, in a margin at thetop or bottom of e...

23 F A X S E T T I N G S 6 Press Set . The screen prompts you to select the type of number this is. Use or to select the type you want. FAX a fax only number TEL a telephone (voice) number F/T both a fax and telephone (voice) number CHAIN a number (usually an access code) for chain dialing. 7 Press ...

24 C H A P T E R T H R E E Storing Speed Dial Numbers You can store Speed Dial numbers, when you dial by pressing only three keys.Model FAX 1170 has 26 Speed Dial locations, Models FAX 1270, MFC 1770 andMFC 1780 have 36. Even if you lose electrical power, numbers stored in memorywill not be lost. 1 ...

25 F A X S E T T I N G S Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where anumber is already stored, the screen displays the current name stored there, thenprompts you to either 1. CHANGE — OR — 2. EXIT. 1 Press 1 to change the number...

26 C H A P T E R T H R E E 4 Use the keypad to enter the One Touch or Speed Dial numbers in this group. For example, enter 0 3 , 0 5 , 0 2 . Enter a before Speed Dial locations; enter a before One Touch locations. G 0 1 : # O 3 # O 5 * O 2 5 Press Set . The screen prompts you to enter a name. N A M ...

27 User-Friendly Programming We have designed your fax machine with on-screen programming and a Help key.User-friendly programming helps you take full advantage of all the functionsyour fax machine has to offer. Since your fax programming is done on the LCD, we created step-by-stepon-screen prompts ...

33 Sending Faxes Before you begin: ■ Documents must be between 5.8 and 8.5 inches wide, and 5.9 and 23.7inches long. Your fax machine can only scan an image 8.2 inches wide,regardless of how wide the paper is. ■ Make sure you insert documents face down , top edge first . ■ Adjust the paper guides to...

34 C H A P T E R F I V E ■ Press Resolution (before you send the fax)to select the resolution for the document you’re sending. Standard — suitable for most typed documents. Fine — good for small print; transmits a little slower than standard resolution. Super Fine — good for small print or artwork; ...

35 B A S I C F A X O P E R A T I O N 4 When you hear the fax tone, press Start . 5 If you’re using the handset, hang up. Automatic Transmission This is the easiest way to send a fax. IMPORTANT: Do not pick up the handset or press Hook . 1 Insert the document face down in the feeder. 2 Enter the fax ...

36 C H A P T E R F I V E TAD — This is the only setting in which you can use an answering machine. Your telephone answering device is connected to your fax machine, and answersevery call. Once the TAD answers, the fax machine listens for fax tones. If itdetects fax tones, it prints the fax. The TAD ...

37 B A S I C F A X O P E R A T I O N To select or change your Answer Mode 1 Press Mode . The screen displays your current selection. F A X / T E L M A N U A L F A X O N L Y T A D 2 Continue to press Mode until your new selection appears. After 2 seconds, the screen returns to the date and time displ...

38 C H A P T E R F I V E 4 Press Stop to exit. Now, when a call comes in and the machine is set to F/T Mode, all phones on thisline will ring the number of times you selected in Ring Delay. You can let the fax machine pick up and detect if it’s a fax or voice call. If it’s afax call, the machine pri...

39 B A S I C F A X O P E R A T I O N Ring Volume You can select how loudly, or if, the fax machine rings. 1 Press Function , 6 , 5 . 2 Press or to select OFF , LOW , MEDIUM , or HIGH . 3 Press Set when the screen displays your selection. 4 Press Stop to exit. Even if you select OFF, the ring volume ...

40 C H A P T E R F I V E Printing a Reduced Incoming Document You can always reduce the size of an incoming fax to a fixed percentage,regardless of the size of the paper (up to legal) in your fax machine. If you chooseAUTO, the fax machine chooses the level of reduction for you. 1 Press Function , 5...

Dialing Options You can use your fax machine to make voice telephone calls, by dialing manuallyor by using Tel-index or One Touch or Speed Dial memory. Manual Dialing Manual dialing is simply pressing all of the digits of the phone number. 1 Pick up the handset — OR — Press Hook . 2 When you hear a ...

42 C H A P T E R S I X One Touch Dialing 1 Pick up the handset — OR — Press Hook . 2 When you hear a dial tone, press the One Touch key of the location you wantto call. 3 If you pressed Hook to dial a voice call, pick up the handset when the other party answers. (The speaker works only one way; the ...

43 T E L E P H O N E O P E R A T I O N Tone/Pulse If you have pulse dialing service, but need to send tone signals (for telephonebanking, for example), follow the directions below. If you have touch tone service,you do not need this feature to send tone signals. 1 Lift the handset. 2 Press . Any dig...

45 Sending Faxes Quick Scan Fax Transmission You can scan a fax into the machine’s memory to be sent as soon as the scan iscomplete. This way, you don’t have to wait for the entire fax to be transmittedbefore you retrieve your original. If you get a “MEMORY FULL” message while scanning the first pag...

46 C H A P T E R S E V E N Delayed Transmission You can use this function to send a fax up to 24 hours later. 1 Insert the document in the feeder. 2 You can press Q.Scan to use memory transmission, or you can send your fax normally. 3 Press Function , 1 , 1 . 4 Enter the time you want the fax to be ...

47 A D V A N C E D F A X O P E R A T I O N Canceling a Delayed Fax You can cancel tasks you’ve scheduled using the timer. 1 Press Function , 2 . Any waiting jobs appear on the display. If no jobs are waiting, the screen displays “NO JOB WAITING.” 2 . C A N C E L J O B 2 If you have more than two job...

48 C H A P T E R S E V E N Error Re-Transmission Sometimes there is noise or interference on the phone line, which makes itdifficult for your fax machine to transmit a fax. You can set the fax machine toautomatically retransmit (re-tx). 1 Press Function , 5 , 4 . 2 Press or to select ON or OFF . 3 P...

49 A D V A N C E D F A X O P E R A T I O N Always Send Cover Page Make sure station I.D. is set up (p. 20). This feature does not work unless theStation I.D. is set up. You can set the machine to send a cover page whenever you send a fax. Thenumber of pages in your fax is not included when you use t...

50 C H A P T E R S E V E N 5 Press or to view comment selections. 1 . C O M M E N T O F F2 . P L E A S E C A L L3 . U R G E N T4 . C O N F I D E N T I A L5 . ( U S E R D E F I N E D )6 . ( U S E R D E F I N E D ) 6 Press Set when the screen displays your selection. 7 Enter two digits to indicate the...

51 A D V A N C E D F A X O P E R A T I O N 4 If you set Call Reservation to ON, press Set when the screen displays your selection. The screen displays the current setting for Call Back Message. C A L L B A C K : O F FC A L L B A C K : O N 5 Press or to select ON (or OFF ) for Call Back Message. 6 Pr...

52 C H A P T E R S E V E N Multiple Resolution Transmission Use this feature to select separate resolution settings for each page of the faxyou're sending. This could be useful if you're sending a fax with photos andletters, or some pages with small print and others with normal print. Resolutionsett...

53 A D V A N C E D F A X O P E R A T I O N Changing Remote Codes Remote Codes might not work with some telephone systems. The preset ActivationCode is 5 1 . The preset Deactivation Code is 5 1 . If you are always disconnected when accessing your TAD remotely, try changingthe Activation Code from 5 1...

54 C H A P T E R S E V E N to “register” the Distinctive Ring pattern, so your fax machine can recognize itsincoming calls. You will need another person standing by on another line to helpyou with Step 6 of this registration. You can change or cancel the Distinctive Ring pattern at any time. You can...

55 A D V A N C E D F A X O P E R A T I O N The machine must be in MANUAL mode before someone calls. Once you’ve registered the Distinctive Ring number in your fax machine, you canturn this feature ON or OFF . To change the setting, follow steps 1 to 4 above, selecting ON or OFF . Caller ID The Calle...

56 C H A P T E R S E V E N Clearing Caller ID Information Press Clear when the screen displays the Caller ID information you want to erase. Polling Polling is the process of retrieving faxes from another fax machine. You can useyour fax machine to “poll” other machines, or you can have someone poll ...

57 A D V A N C E D F A X O P E R A T I O N Setup to Be Polled (Poll Waiting) 1 Place document in feeder. 2 Press Function , 1 , 2 . 3 Wait 2 seconds. 4 The screen displays P O L L I N G : O F F . 5 Press or to choose ON . 6 Press Set . 7 Press Stop . The screen prompts you to press Start . 8 Press S...

58 C H A P T E R S E V E N Copy Functions Your fax machine cannot scan anything closer than one-eighth inch from theedge of the paper. Set the resolution to S.FINE or PHOTO . 1 Place document face down in the feeder. 2 Press Copy . (You can press Copy again for faster response — otherwise, copying b...

59 Remote Fax Options These instructions in this chapter are for Models FAX 1270, MFC 1770 andMFC 1780. Setting Fax Storage If you set Fax Storage to ON , you will be able to retrieve fax messages from another location, using Fax Forwarding, Paging, or Remote Retrieval functions.The screen will indi...

60 C H A P T E R E I G H T Paging/Fax Forwarding You cannot use Paging and Fax Forwarding at the same time. Programming Paging Number When Paging is selected, your fax machine dials the pager number you’veprogrammed, and dials your Personal Identification Number (PIN) whenconnected, to activate your...

61 R E M O T E F A X O P T I O N S Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your fax machine stores the received fax inmemory, then dials the fax forwarding number you’ve programmed, and forwardsthe fax message. 1 Press Function , 8 , 2 . 2 Press or until the screen disp...

62 C H A P T E R E I G H T Using Remote Retrieval Access Code 1 Dial your fax number from a touch tone phone. 2 When your fax machine answers and beeps, immediately enter your RemoteRetrieval Access Code (159 ✳ ). 3 Your fax machine signals the kinds of messages received: 1 long beep — Fax message(s...

63 R E M O T E F A X O P T I O N S Retrieve a Fax Press 9 6 then to Print a Memory Status List — Press 1 . Retrieve all faxes — Press 2 0 0 . Retrieve specific fax — Press 2 , then enter number of the fax message, then press 0 0 . Erase all fax messages — Press 3 . Check the Receiving Status Press 9...

64 C H A P T E R E I G H T 4 When you hear the fax tones, press Start . (Don’t hang up if you also want to retrieve messages; if you just want to check the Memory Status List, hang upafter you press Start .) 5 The remote fax machine prints the Memory Status List. 6 As soon as you hear 2 beeps, press...

65 Fax Machine Activity You can print the following lists and reports: 1 . A C T . R E P O R T Activity Report lists informationabout the last 30 incoming andoutgoing faxes. TX means Transmit;RX means Receive. 2 . A L L D I A L Lists names and numbers stored inOne Touch and Speed Dial memory,in nume...

66 C H A P T E R N I N E To print a report 1 Press Function , 3 . 2 Enter the number (see list above) of the report you want to print. Forexample, press 3 to print the TEL-INDEX. 3 Press Start . 4 Press Stop to exit. Activity Report Interval You can set the fax machine to print activity reports at s...

67 Standard Telephone andFCC Notices These notices are in effect on modelssold and used in the United States only. This equipment is hearing aid and volume control compatible. When programming emergency numbers and/or making test callsto emergency numbers: ■ Remain on the line and briefly explain to...

68 C H A P T E R T E N The REN is useful to determine the quantity of devices you may connect to yourtelephone line and still have those devices ring when your telephone number iscalled. In most, but not all areas, the sum of the RENs of all devices connected toone line should not exceed five (5). T...

69 I M P O R T A N T I N F O R M A T I O N WARNING For protection against the risk of electrical shock, always disconnect all cablesfrom the wall outlet before servicing, modifying or installing the equipment. This equipment may not be used on coin service lines provided by the telephonecompany or c...

70 C H A P T E R T E N Important Safety Instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall outlet before cleaning. Do not use liquidor aerosol cleaners. Use a damp cloth for...

71 I M P O R T A N T I N F O R M A T I O N 14 Never push objects of any kind into this product through cabinet slots, sincethey may touch dangerous voltage points or short out parts resulting in a riskof fire or electric shock. Never spill liquid of any kind on the product. 15 Do not attempt to serv...

72 C H A P T E R T E N Compilation and Publication Notice Under the supervision of Brother Industries, Ltd., this manual has been compiledand published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject tochang...

73 Fax-Back System Brother Customer Service has installed an easy-to-use Fax-Back™ System, so youcan get instant answers to common technical questions and product informationfor all Brother products. This system is available 24 hours a day, 7 days a week.You can use the system to send faxes to any f...

74 C H A P T E R E L E V E N Error Messages You may occasionally encounter a difficulty with your fax machine or telephoneline. If this happens, your fax machine often identifies the problem and displaysan error message. The list below explains the most common error messages.If you need additional h...

75 M A I N T E N A N C E A N D T R O U B L E S H O O T I N G D I S C O N N E C T E D The other party has disconnected during a call or fax. Try calling the other party. D O C U M E N T J A M The documents were not inserted or fed properly, or were too long. 1 Open the front cover. 2 Lift the two rel...

76 C H A P T E R E L E V E N N O T R E G I S T E R E D You’ve tried accessing a One Touch or Speed Dial location with no numberassigned to it. See pages 22 and 24 for information about storing One Touch orSpeed Dial numbers. P R I N T E R F A U L T The recording head has overheated. Unplug the machi...

77 M A I N T E N A N C E A N D T R O U B L E S H O O T I N G S C A N N E R E R R O R Try cleaning the white roller and the glass strip under the roller. During cleaning,we recommend you unplug the power cord. If you still get a scanner error, contactBrother Customer Service at USA: 1-800-284-4329 (v...

78 C H A P T E R E L E V E N Vertical Black Lines When Receiving The sender’s scanner may be dirty. Ask the sender to make a copy to see if theproblem is with the sending machine. Try receiving from another faxmachine. If the problem continues, call Brother Customer Service at1-800-284-4329 ( USA ) ...

79 M A I N T E N A N C E A N D T R O U B L E S H O O T I N G Sending Faxes Poor Transmitting Quality Try changing your resolution to FINE or SUPERFINE (see “Resolution”p. 34). Make a copy to verify the fax machine’s scanner operation. Dialing Does Not Work Check for a dial tone. Change TONE/PULSE se...

84 M U L T I - F U N C T I O N L I N K ® ( O P T I O N ) F O R F A X 1 1 7 0 A N D F A X 1 2 7 0 Multi-Function Link ® (option) for FAX 1170 and FAX 1270 You can purchase the optional Multi-Function Link ® package (also called “Missing Link”). Multi-Function Link ® turns your fax machine into a mult...

85 S P E C I F I C A T I O N S Specifications Type Desktop facsimile transceiver Compatibility ITU-T Group 3 Coding system Modified Huffman (MH) Modem speed 14400/12000/9600/7200/4800/2400; Automatic Fallback (MFC 1780)9600/7200/4800/2400; Automatic Fallback (FAX 1170/1270, MFC 1770) Document input ...

86 P A C K I N G A N D S H I P P I N G T H E F A X M A C H I N E Packing and Shipping the Fax Machine Whenever you transport the fax machine, use the packing materials that camewith your fax machine. If you do not pack the fax machine correctly, you couldvoid your warranty. 1 Unplug the fax machine ...

87 Remote Retrieval Access Card If you plan to receive voice or fax messages whileaway from your machine, carrying the RemoteRetrieval Access Card printed below will serve asa convenient reminder of the retrieval procedures.Simply cut out the card and fold it to fit yourwallet or organizer. Keeping ...

Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911, Bridgewater, NJ 08807-0911, USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 These machines are made for use in the USA or CANADA only. We can not recomm...