Page 2 - Revision History; • No change
Revision History • No change T, Ryu 07/22/03 1.6 •Change the Incoming Call log [ 9.2.2 ] T, Ryu 04/01/03 1.5 DESCRIPTION RESP.ENGR. DATE Version - i -
Page 3 - Table of Contents; Safety Information
Table of Contents 1. Safety Information ……………………………………………………………………………….…… 2. Introduction …………………………………………………………….. ……………………………. 3. Package Contents ……………………………………………………………………………………. 4. Phone Description ……………………………………………………………………..…………….. 5. How the Keys Work ………………………………………………………………………..….……… 6. Q...
Page 4 - System ..............................................................................................; Using the SETUP menus; Address Setting .................................................................................; Display Information
9.4 Phone Setting ………………………………………………………………………….. 9.4.1 VMS Number ……………………………………………………………………9.4.2 Ring Type ……………………………………………………………………….9.4.3 Display Name ……………………………………………………………..…….9.4.4 Phone Function ……………………………………………………..…………. 9.4.4.1 Do Not Disturb ………………………………………………………..9.4.4.2 Disable Redial...
Page 6 - About This Guide
2. Introduction This Phone is an advanced phone that allows users to achieve perfect voice communication over the IP network without using a personal computer. Not only does the Phone support all the conveniences and functions of a digital key system phone, it also perfectly integrates all the merit...
Page 9 - ⁄2 3⁄4
5. How the Keys Work MENU Pressing the MENU key display this phone’s MENU items, such as Call History, Speed Dial, Phone Setting, System, Information, Setup and Exit. CANCEL Pressing the CANCEL key allows an item selected from the MENU screen to be exited or canceled LINE1 Selects Line 1 LINE2 Selec...
Page 11 - Quick Installation
6. Quick Installation WARNING The minimum requirements for using UIP312 are network configuration such as DHCP, IP Address, Net Mask, Gateway, DNS, etc., and GK address and alias configuration. If above requirements are not satisfied, consult your network administrator. 6.1 Installing the Phone ...
Page 12 - How to Use the Headset and Headset Adapter; Insert the Headset Adapter into the; SPK; and; MIC; holes on the left side of the phone; Speaker; Plantronics TriStar H81, GN Netcom Headset
6.2 How to Use the Headset and Headset Adapter Insert the Headset Adapter into the SPK and MIC holes on the left side of the phone Insert the RJ-11(4-Pin) headset jack from headset into the Headset Adapter. RJ-11 4P Speaker MIC Note: You can use any standard headset since UIP312’s headset pin ma...
Page 13 - Placement of the Phone; to provide optimum view of the display, as shown in; Figure 2; as shown in; Figure 3; will keep; Tab
6.3 Placement of the Phone The phone includes a footstand. When using the phone on a desk, the footstand can be used to provide optimum view of the display, as shown in Figure 2 . Alternatively, you can mount the phone on the wall using the footstand as a mounting bracket as shown in Figure 3 . ...
Page 16 - there is a problem with the phone.
[ Off hook state ] You will see the screen to the right when the phone goes off hook by either picking up the handset or pressing the speakerphone button. You will hear dial tone. If you hear no dial tone or see no “ == TALKING == “ message, there is a problem with the phone. [ Dialing state ] Once ...
Page 17 - When there are two incoming calls at the same time; answered regardless of the order of arrival.; • If you want to go back to the original call, press the; FLASH
7.3.2 When there are two incoming calls at the same time • This telephone can receive multiple calls. • You will see the Caller IDs for both LINE1 and LINE2 on the screen. 1) If you pick up the handset or press the speakerphone button, whichever call that came in first will be answered. 2) If you pr...
Page 19 - Line 1 will automatically be placed on hold.; Note; handset or hook switch before reconnecting to Line 1.)
7.4 Disconnecting a call NOTE : You cannot disconnect existing calls by pressing the LINE1 or LINE2 key • Unlike the speakerphone button, LINE1 key and LINE2 key are only used for off hook or switching lines. 7.4.1 Disconnecting when a single line is in use: • If you wish to disconnect a call simply...
Page 20 - ) Disconnecting a call using the speakerphone button:
2) Disconnecting a call using the speakerphone button: If you are on the speakerphone on Line 1 and you receive a call on Line 2, answer Line 2 by switching lines as described above. To disconnect Line 2, push the speakerphone button. Doing so will automatically disconnect Line 2. To reconnect to ...
Page 21 - How to Use the Handset and Speakerphone.; the other line. The original call will automatically be put on hold.; Adjusting the Handset and Speakerphone Volume; VOLUME
8. Phone Operation 8.1 How to Use the Handset and Speakerphone. • To place and answer calls on this phone using the handset, simply lift the handset. • To place and answer calls using the speakerphone, simply press the Speakerphone button. • To switch from the handset to the speakerphone, press the ...
Page 23 - To disable the mute function, press the MUTE button again.; when both are active.; For use with the speakerphone, just press the REDIAL button.; button, please consult with your network administrator.; ) Using LINE1 and LINE2 buttons
8.4 Muting a call During a call, you can mute the handset, headset or speakerphone by pressing the MUTE button to prevent another party from hearing what you or someone else in the room is saying(The MUTE LED will light up indicating the mute function is enabled. ) To disable the mute function, ...
Page 24 - Private
8.7 Caller ID Caller ID service can be used with the Phone. Caller ID allows you to see information about the caller before you answer the phone. Caller ID will provide you with a caller’s information even if you are already on another call. In some special circumstances, the Caller ID will ...
Page 25 - TIP
8.9 Headset audio path In order to use a headset, you have to plug the headset adapter in to the side of the phone. Note: When using 3.5mm Jack, the headset is detected only when both Speaker and MIC are plugged in, otherwise it won’t work. Input Headset AdapterLeft : MICRight : Speaker 1. When re...
Page 26 - Let’s try entering “; Dial Pad; The character assignment for the DTMF “ * “ key and DTMF “ # “ key many vary
8.10 Inputting Characters ( Dial Pad ) 8.10.1 Alphanumeric Characters Some menu items such as “Speed Dial Name” require you to enter characters. Each DTMF key in the dial pad is assigned an integer 0~9, *, or #, either only or as well as 3 or 4 alphabet letters and some symbols. Once a DTMF key has ...
Page 27 - FONT; Press the REDIAL button for a Pause input
8.10.2 Numbers Only Some menu items require you to input numbers only. In such menu items, you can use the DTMF keys in the dial pad to input numbers in the same way described in the previous section. Only exception is that each DTMF key is assigned an integer number 0~9, *, or # only, and no additi...
Page 28 - Using the MENU Options; MENU
9. Using the MENU Options 9.1 Menu Structure Menu structure for each of the menus that can be selected from the idle menu. MENU Call History Outgoing Calls Page 24 Speed Dial Phone Setting System Information Ring Type Network [F1] MAC Address MANUAL Address Settings Time Reboot VMS Number Incoming C...
Page 29 - Call History; How to go to Call history Menu; Call History is user password protected; No Record; ” is displayed when there is no call
9.2 Call History UIP312 keeps a history of the calls you have made and you have received. It let you find a specific call information and redial that number as well. It stores up to 16 most recently dialed calls information and 16 most recently received calls information. Call History consists of Ou...
Page 30 - Note on Menu Selection:; After selecting a target menu or option on the LCD, please press
9.2.1 Outgoing Calls Outgoing Calls stores up to 16 most recently dialed calls information and let you make a redial and delete a desired call information. Press the MENU button. 1. In the MENU screen, select Call History . 2. There are two items in the Call History menu. Select Outgoing Calls 3. to...
Page 34 - Select the number field and press the; OK; Up to; See 8.10 Inputting Characters; Up to 32 digits of the phone number are; “ ! ” and “ P ” on the screen stand for a flash and a pause respectively; The warning message “Read only” indicates that
5. Select the number field and press the right arrow key. Then input the phone number that corresponds with the previously entered name and press OK . Up to 40 digits can be entered in the number field. A pause may also be entered for convenience with automated answering systems. ( See 8.10 Inputtin...
Page 36 - Including the; To access Function keys F8 through F14, first press the; SHIFT; key and
2. Dialing (Using Function key) Including the SHIFT key, there are 8 Function keys. To access Function keys F1 through F7, press the desired key without pressing the SHIFT key. SHIFT F7 / F14 F6 / F13 F5 / F12 F4 / F11 F3 / F10 F2 / F9 F1 / F8 Note: The name information of the pressed Speed dial key...
Page 38 - VMS Number; in Phone Setting and; To program a pause press the REDIAL button.; The VMS button is lit when you have a
2. Select VMS Number in Phone Setting and enter your VMS number, then press OK . This process sets up a speed-dial number for VMS access. Up to 20 digits can be programmed for the VMS number.VMS number is user password protected Note: To program a pause press the REDIAL button. To program a flash, p...
Page 39 - On the MENU screen, select; Phone Setting; There are four items on the Phone; Ring Type
9.4.2 Ring Type You can have different ring types for LINE1 and LINE2. Once the ring types are set differently between LINE1 and LINE2, you will hear different ring when a call came in on LINE1 from when a call came in on LINE2. 1. Press the MENU button. On the MENU screen, select Phone Setting . 2....
Page 41 - to activate; Do Not Disturb; Disable Redial
9.4.4 Phone Function UIP312 let you make the phone not ring as well as disable its redial capability.These two functions are Do Not Disturb and Disable Redial. Note: These two functions go back to their default settings after power on or reset. 1. Press the MENU button. On the MENU screen, select Ph...
Page 43 - System; to protect your; The password you set in this menu is valid once you exit this menu.
9.5 System 9.5.1 New Password Those configuration menu items critical to UIP312’s fundamental operations are protected by a user or an administrator password.You can set the User password in this menu. Menu items protected by the User or administrator password are as follows. • Call History( User pa...
Page 46 - twice without entering
9.5.3 Clear Password You can also clear the currently set password.If no password is currently set, you will see “New Password” submenu instead of “Change Password” submenu. 1. Press the MENU button. On the MENU screen, select System . 2. Select Change Password 3. Type the currently set password. 4....
Page 47 - and then select; Mode; on the Time screen and press
9.5.4 Time (Auto and Manual) You can set the time and the date displayed on the main screen of UIP312. UIP312 provides two ways to do it. [AUTO] Mode enables UIP312 to set the time and date automatically. [MANUAL] Mode let you directly set them. 9.5.4.1 AUTO Mode In this mode, the time and date are ...
Page 50 - Time; Then select; MANUAL; using the
9.5.4.2 MANUAL Mode 1. Press the MENU button. On the MENU screen, select System and then select Time 2. For Manual , select MANUAL Mode. Then select MANUAL using the right arrow key. Note: When trying to accessing MANUAL submenu while Mode is in [AUTO], you will be warned with “Invalid Mode!!” and w...
Page 52 - and then; Reboot; Press the right arrow key to confirm the
9.5.6 Reboot 1. On the Menu screen, select System and then select Reboot . By doing this, the phone can be rebooted without resetting power. 2. Press the right arrow key to confirm the reboot process. 3. The phone will be rebooted with the following warning message Page 48
Page 53 - to obtain information about your phone’s
9.6 Information 9.6.1 Version You can see the version info of the software and the hardware currently installed in you UIP312. 1. On the Menu screen, select Information . 2. On the Information screen, select Version to obtain information about your phone’s application software, Bootrom, and hardware...
Page 54 - You can see the current network setting of your UIP312.; Information; Follow the same procedure to obtain
9.6.2 Network You can see the current network setting of your UIP312. 1. On the Menu screen, select Information . 2. Select Network 3. To obtain your IP address, select IP Config . 4. Follow the same procedure to obtain Information about your phone’s DNS and MAC Addresses. Page 50
Page 55 - to verify gatekeeper
9.6.3 IP Phone You can see the configuration info that enables UIP312 to make basic calls. 1. On the Menu screen, select Information . 2. Select IP Phone to verify gatekeeper address, and your phone’s frame size and jitter buffer size. 3. Select Address. 4. The gatekeeper address and alias (telephon...
Page 56 - Codec; The Codec information will be displayed; Jitter Buffer; The default value of each jitter buffer is
5. Select Codec 6. The Codec information will be displayed 7. Select Jitter Buffer . 8. The default value of each jitter buffer is G.711 - 20 msG.723.1 – 60 msG.729A – 40 ms. Page 52
Page 57 - Using the Setup menus; Setup
10. Using the Setup menus The configuration items explained in this chapter are items that are necessary for the most fundamental operation of UIP312. !! WARNING !! Since these items can be critical to the voice quality of UIP312, you are advised to consult your administrator on how to configure. 10...
Page 58 - GK Address; to enter your; GK address
3. Select GK Address to enter your GK address. (Please consult with your network administrator to obtain your GK address.) 4. Using the dial pad, input your GK address . To key-in a period (.) when entering an IP address, press “ * “. Note: If GK Address is not correctly set, you won’t be able to us...
Page 59 - select; Address Setting; Input your alias and press; To set up Alias 2, follow the same procedure; work. Consult your administrator for more info.
10.1.2 ALIAS Number (Phone Number) In order for UIP312 to function as a telephone, it needs to be assigned a telephone number. Alias refers to the telephone number. 1. On the Setup menu screen, select Address Setting . Note: Since Address Setting menu is protected by administrator password, if your ...
Page 60 - Line 1 and Line 2 cannot have the same alias.
TIP: Line 1 and Line 2 cannot have the same alias. If you enter the same alias of the other line, you will be notified with the warning message, saying “Duplicate Alias!!!”, and that alias will not be saved. Page 56
Page 61 - Enter your H235 password and press; key. Password can have up to
10.1.3 H235 Password H235 Password is a password used for authentication purpose during UIP312’s registration process with GK. Consult your administrator for details. 1. On the Setup menu screen, select Address Setting . Note: Since Address Setting menu is protected by administrator password, if you...
Page 62 - To manually select the Codec, select the
10.2 Voice 10.2.1 Select Codec Codec refers to a way for UIP312 to compress voice data. Codecs supported by UIP312 are G.711, G.723.1 and G.729.A.Because different codec setting might affect the voice quality of the phone, consult with your administrator when changing the setting. 1. On the Setup me...
Page 63 - To manually select the
10.2.2 Jitter Buffer Depends on the network condition, possible transmission problem may result in low voice quality. Taking such characteristics of network transfer into account, you can configure Jitter Buffer to improve the voice quality of UIP312. For details, please consult your administrator. ...
Page 65 - To manually select the; Signal DiffServ
10.3 Priority UIP312 provides a feature that gives voice data higher priority than other data when they are transmitted over the network in order to achieve QoS (Quality of Service)Please consult with your administrator when changing the setting. 10.3.1 Signal DiffServ 1. In the Setup menu screen, s...
Page 66 - Voice DiffServ
10.3.2 Voice DiffServ 1. In the Setup menu screen, select Priority . Note: Since Priority menu is protected by administrator password, if your UIP312 has the administrator password set you will be asked to enter the password. 2. Select Voice DiffServ . (Please consult your network administrator for ...
Page 67 - consult your administrator for assistance.; This icon indicates the message is network related.
11. Display Information 11.1 “ Upgrade Pending” ( Auto Upgrade ) You will see this message just prior to auto upgrade.When the S/W version in the TFTP server and the version currently installed in your UIP312 are different, UIP312 is automatically upgraded. 11.2 “DHCP Expired” You will see this mess...
Page 68 - Troubleshooting Guide; While Using
12. Troubleshooting Guide While Using Check the following: 1. Cannot make a call (there is no dial tone). Æ Check the phone installation. Also check the connection between the Gatekeeper and the Phone. 2. Cannot make a call (there is a dial tone but no ringing). Æ Check the connection to the Gatekee...
Page 69 - Frequently Asked Questions; When entering letters in speed dial entries, press the
13. Frequently Asked Questions 1. Hook-switch Operation The Uniden IP phone’s hook-switch is used for re-origination only. That is, when the hook- switch is pressed and released, the existing call is released and a new call is originated. The hook- switch cannot be used for a flash operation (i.e., ...
Page 70 - Federal Communications Commission (FCC) Statement; - Reorient or relocate the receiving antenna.
14. FCC Statement Federal Communications Commission (FCC) Statement This equipment has been tested and found to comply with the limitsfor a Class B digital device, pursuant to part 15 of the FCC rules.These limits are designed to provide reasonable protection againstharmful interference in a residen...
Page 71 - Alias is the user’s telephone number.
15. Glossary DiffServ Differentiated Services (DiffServ, or DS) is a protocol for specifying and controlling network traffic by class so that certain types of traffic get precedence - for example, voice traffic,which requires a relatively uninterrupted flow of data, might get precedence over other k...