Page 2 - Multi-function Touchcomputer; Tyco Electronics
Tyco Electronics B-Series Touchcomputer User Guide Multi-function Touchcomputer Revision C P/N E610125 Tyco Electronics 1-800-ELOTOUCH (1-800-356-8682) www.elotouch.com
Page 3 - Copyright © 2010 Tyco Electronics. All Rights Reserved.; TouchSystems to notify any person of such revisions or changes.; Trademark Acknowledgments; Electronics claims no interest in trademarks other than its own.
B-S ERIES T OUCHCOMPUTER U SER G UIDE iii Copyright © 2010 Tyco Electronics. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but n...
Page 4 - Table of Contents
B-S ERIES T OUCHCOMPUTER U SER G UIDE iv Table of Contents Chapter 1: Setup..................................................................................... 1 Unpacking Your Touchcomputer ....................................................................................................1 Adjust...
Page 6 - C H A P T E R; SETUP; on peripheral options, refer to Chapter 3, “Options and Upgrades.”; Unpacking Your Touchcomputer; Check that the following items are present and in good condition:
B-S ERIES T OUCHCOMPUTER U SER G UIDE 1 C H A P T E R 1 SETUP This chapter discusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Options and Upgrades.” Unpacking Your Touchcomputer Check that the following items are present and in good condi...
Page 7 - Adjusting the Display; touchcomputer hardware configurations and connected devices.; Selecting the Language (For Windows XP and POSReady 2009 Only); -2 to arrive at the same screen below:
B-S ERIES T OUCHCOMPUTER U SER G UIDE 2 Adjusting the Display The display screen can be adjusted from 0 to 70 degrees, as shown below. CAUTION: To prevent tipping or dropping, be sure to hold the base when adjusting the display. Setting Up the Operating System If configured with an operating system,...
Page 8 - Select the Languages tab.; languages” and “Install files for East Asian languages.”
B-S ERIES T OUCHCOMPUTER U SER G UIDE 3 3. Click Customize. The Regional and Language Options window appears. Select the Languages tab. 4. If required, check the boxes for “Install files for complex script and right-to-left languages” and “Install files for East Asian languages.” 5. Select the Regio...
Page 10 - Selecting the Time Zone (For Windows XP and POSReady 2009 Only); of the touchcomputer.; Injecting the Languages (For Windows 7 Only); language to suit your preferences.; Click Elo Touch System Tool.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 5 Selecting the Time Zone (For Windows XP and POSReady 2009 Only) When the following window appears, you can change the time zone, date, and time of the touchcomputer. After making any changes, click Next to finish. Windows Setup completes the installation of th...
Page 11 - Click the drop-down list and select the preference language.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 6 5. Click Inject, and the following window will pop out. 6. Click the drop-down list and select the preference language. 7. Click Inject Selected Language 8. The following window shall be presented.
Page 12 - Exit; Selecting the Region (For Windows 7 Only); currency, and keyboard layout of the touchcomputer.; After making any changes, click Next to continue.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 7 9. After the language package is installed correctly, press any key to exit this window. 10. Click Exit Exit Restart Selecting the Region (For Windows 7 Only) When the following window appears, you can change the country, time and currency, and keyboard layout...
Page 13 - Choosing the Computer Name (For Windows 7 Only); Selecting the Update Options (For Windows 7 Only); your default option.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 8 Choosing the Computer Name (For Windows 7 Only) When the following window appears, you can choose a computer name of the touchcomputer. After making any changes, click Next to continue. Selecting the Update Options (For Windows 7 Only) When the following windo...
Page 14 - Reviewing the Time and Date Settings (For Windows 7 Only); installation of the touchcomputer.; Calibrating the Touchscreen; The touchscreen is pre-calibrated for accurate touch response.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 9 After making any changes, click Next to continue. Reviewing the Time and Date Settings (For Windows 7 Only) When the following window appears, you can set up the time and date of the touchcomputer. After making any changes, click Next to finish. Windows Setup ...
Page 16 - Securing the Base; of the holes. All dimensions are in millimeters.; Mounting Diagram
B-S ERIES T OUCHCOMPUTER U SER G UIDE 11 Securing the Base When mounting the B-Series touchcomputer, the baseplate must be removed and mounted on a flat surface. Use the four pre-tapped holes to secure the baseplate from below the mounting surface before reattaching the touchcomputer as shown below....
Page 17 - OPERATION
B-S ERIES T OUCHCOMPUTER U SER G UIDE 12 C H A P T E R 2 OPERATION This chapter describes how to control the On-Screen Display (OSD), power buttons, and I/O panel. All adjustments made to the OSD and power controls are automatically saved. User settings remain unchanged after powering off/on or in t...
Page 18 - OSD Menu; select from the different OSD sub-menus and functions.; To adjust the value of the function:; The OSD provides the following settings.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 13 On-Screen Display (OSD) OSD Menu 1. To display the OSD Menu, press the Menu button. Press the RIGHT button or LEFT button to toggle and the SELECT button to select from the different OSD sub-menus and functions. 2. When the function you want to change is show...
Page 19 - OSD and Power Button Control; The OSD menu and power button are enabled by default.; To enable or disable the OSD function:
B-S ERIES T OUCHCOMPUTER U SER G UIDE 14 Feature Description Image setting Adjusts H position, V position, clock, and phase. • H position: Moves the screen horizontally right and left (1 pixel pitch increment). • V position: Moves the screen vertically up and down (1 line increment). • Clock: Adjust...
Page 20 - below shows LED state and corresponding color.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 15 L.E.D. Functionality The B-Series base has a LED indicating the state of the touchcomputer. The table below shows LED state and corresponding color. LED Color to Observer State Off No input power — Off mode Red Input power present – Off mode or hibernation Or...
Page 21 - Using the Input/Output Panel; B1 and B3 models
B-S ERIES T OUCHCOMPUTER U SER G UIDE 16 Using the Input/Output Panel To access the input/output (I/O) ports, remove the cable cover at the bottom of the unit. A security screw is included and may be used to secure the cable cover to the touchcomputer. Below are the I/O descriptions by model: B1 and...
Page 22 - OPTIONS AND UPGRADES; Adding Optional Peripherals; purchase separately as field-installable kits:
B-S ERIES T OUCHCOMPUTER U SER G UIDE 17 C H A P T E R 3 OPTIONS AND UPGRADES Adding Optional Peripherals When adding a peripheral, complete installation and setup instructions are provided with the field-installable kits. The following peripherals are available for purchase separately as field-inst...
Page 23 - Testing the MSR; Testing in USB MSR Keyboard (KB) Emulation Mode
B-S ERIES T OUCHCOMPUTER U SER G UIDE 18 Magnetic Stripe Reader (MSR) You can add a magnetic stripe reader (MSR) to the B-Series touchcomputer to any of the 4 mounting locations located on the display head top, bottom, left, and right. Software application and drivers can be found in the following d...
Page 24 - Testing in USB MSR Human Interface Device (HID) Mode; application window.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 19 Testing in USB MSR Human Interface Device (HID) Mode 1. Double-click the MagSwipe HID Demo icon to start the test application. 2. Slide a card through the MSR and verify that the data is displayed in the application window.
Page 25 - Customer Display; following location
B-S ERIES T OUCHCOMPUTER U SER G UIDE 20 3. If the card ID appears in the Reader Output window, the reader is functioning. Customer Display You can optionally add a customer display to the B-Series touchcomputer to any of the four mounting locations located on the display head top, bottom, left, and...
Page 26 - the highest quality fingerprint scans and reliability.; Testing the FPR; your fingerprint is displayed on the application window.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 21 Fingerprint Reader (FPR) You can add a fingerprint reader to the B-Series touchcomputer to any of the four mounting locations located on the display head top, bottom, left, and right. Software application and drivers can be found in the following directory or...
Page 27 - Powered USB + Cash Drawer Port Card; x 12V Powered USB ports; Second VGA Port Card; drivers can be found in the following directory or on
B-S ERIES T OUCHCOMPUTER U SER G UIDE 22 Powered USB + Cash Drawer Port Card A Powered USB + Cash Drawer Port Card can be installed in any available expansion slot. This card provides: • 2 x 12V Powered USB ports • 1 x 12V or 24V selectable cash drawer RJ11 port. The voltage setting can be set via j...
Page 28 - Wireless Card; Testing the Wireless Card
B-S ERIES T OUCHCOMPUTER U SER G UIDE 23 C:\EloTouchSystems\SetupFiles\Peripherals Part number: E017487 Wireless Card A wireless adapter can be installed as an option in the B-Series touchcomputer in the I/O area under the cable cover. Typical specifications for the wireless card are: • USB dongle m...
Page 29 - Second Hard Disk Drive; harsh environments.; Modem Card
B-S ERIES T OUCHCOMPUTER U SER G UIDE 24 Second Hard Disk Drive A second hard disk drive can be added via the second hard drive mounting kit. This addition provides extra data storage or can be used in conjunction with the RAID controller card for RAID functionality. This option occupies a single ex...
Page 30 - Parallel Port Card; RAID Controller Card; following directory or on
B-S ERIES T OUCHCOMPUTER U SER G UIDE 25 Parallel Port Card A parallel port card can be added to any Expansion slot. This option provides a parallel port for printer interfaces only. Software drivers can be found in the following directory or on www.elotouch.com : C:\EloTouchSystems\SetupFiles\Perip...
Page 31 - SAFETY AND MAINTENANCE; Safety; unauthorized power cord might invalidate your warranty.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 26 C H A P T E R 4 SAFETY AND MAINTENANCE Safety Important information regarding the proper setup and maintenance of your touchcomputer: • To reduce the risk of electric shock, follow all safety notices and never open the touchcomputer case. • Turn off the produ...
Page 32 - Care and Handling; from the power outlet before cleaning.; Warning
B-S ERIES T OUCHCOMPUTER U SER G UIDE 27 Care and Handling The following tips help keep your touchcomputer functioning at the optimal level. To avoid risk of electric shock, do not disassemble the power adapter or display unit cabinet. The unit is not user serviceable. Remember to unplug the display...
Page 33 - WEEE Directive; recovery and recycling.; Recovering the Operating System; recovered, there are two ways you can recover your system:; Select OS Recovery
B-S ERIES T OUCHCOMPUTER U SER G UIDE 28 WEEE Directive In the European Union, the Waste Electrical and Electronic Equipment (WEEE) directive label shown to the left indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility for reco...
Page 34 - System will restart automatically; Elo Touch System
B-S ERIES T OUCHCOMPUTER U SER G UIDE 29 5. After finished, click Exit Exit System will restart automatically iii. Use the included image to recover the touchcomputer (For Windows 7 Only.) 1. After the TE logo shows up, press F8 (frequently) to enter Advanced Boot Options. 2. Select Repair your comp...
Page 35 - Start Recovery Process; If using POSReady 2009 or Windows 7 and your hard disk is corrupted,
B-S ERIES T OUCHCOMPUTER U SER G UIDE 30 5. Click Recover Start Recovery Process 6. After finished, click Exit Exit Restart NOTE: All data is deleted during the recovery process. The user must back up files when necessary. Elo TouchSystems does not accept liability for lost data or software. NOTE: I...
Page 36 - USB Serial Port
B-S ERIES T OUCHCOMPUTER U SER G UIDE 31 • Instructions to reassign the USB Serial Port 1. For Windows XP or POSReady 2009, right click the “Computer” Click “Properties” “Hardware” “Device Manager”. For Windows 7, right click the “Computer” Click “Properties” “Device Manager”.
Page 37 - IDENTICAL
B-S ERIES T OUCHCOMPUTER U SER G UIDE 32 2. Double click the “Ports (COM & LPT)” and check all of these “USB Serial Port” settings must be IDENTICAL as the following table. Description Location USB Serial Port (COM3) On USB Serial Converter A USB Serial Port (COM4) On USB Serial Converter B 3. I...
Page 38 - on USB Serial Converter A
B-S ERIES T OUCHCOMPUTER U SER G UIDE 33 4. To correct it, please follow the instructions below: Double click the port you need to change. In this case, it is COM5 . COM5 is the 1 st port of these USB serial ports so the “ Location: ” should be “ on USB Serial Converter A ”. Please assign this seria...
Page 39 - Port Settings
B-S ERIES T OUCHCOMPUTER U SER G UIDE 34 Select “ Port Settings ” Click “ Advanced… ” In this case, select COM3 from the drop-down menu click OK OK back to the Device Manager. Follow the same steps to accomplish these settings for other ports.
Page 40 - After finished, right click on “; Scan for; The outcome should be; identical; as the following diagram.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 35 After finished, right click on “ Ports (COM & LPT) ” and click Scan for hardware changes. 5. The outcome should be identical as the following diagram. COM3 location: USB Serial Converter A COM4 location: USB Serial Converter B
Page 41 - TECHNICAL SPECIFICATIONS; Touchcomputer Specifications; contact your local Elo TouchSystems representative for details.; FEATURE
B-S ERIES T OUCHCOMPUTER U SER G UIDE 36 C H A P T E R 5 TECHNICAL SPECIFICATIONS Touchcomputer Specifications NOTE: Not all operating systems or options are supported in all regions. Please contact your local Elo TouchSystems representative for details. FEATURE B1 models B2 models B3 models Case/Be...
Page 46 - TECHNICAL SUPPORT; Technical Assistance; Using the Touchcomputer
B-S ERIES T OUCHCOMPUTER U SER G UIDE 41 C H A P T E R 6 TECHNICAL SUPPORT Technical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer: • The touchcomputer • The web • The phone Using the Touchcomputer You can access support information in...
Page 47 - REGULATORY INFORMATION; I. Electrical Safety Information; requirements are not followed.; II. Emissions and Immunity Information; Interference Regulations of Industry Canada.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 42 REGULATORY INFORMATION I. Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein may re...
Page 48 - installation due to site-specific factors.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 43 C) Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity...
Page 49 - III. Agency Certifications
B-S ERIES T OUCHCOMPUTER U SER G UIDE 44 iv) Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of hi...
Page 50 - WARRANTY; Seller at Buyer’s expense and risk.
B-S ERIES T OUCHCOMPUTER U SER G UIDE 45 WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of the negotiated warranty periods; the warranty f...
Page 52 - INDEX
47 INDEX address, Elo TouchSystems, 49 base power status, 15 base, securing, 11 box contents, 1 cables included, 1 calibration, 9 certifications, 44 contact information, 41 controls, location diagram, 12 customer display overview, 20 specifications, 20 customer support, 41 display screen adjusting, ...
Page 53 - Getting in Touch with Elo
48 technical specifications, 36 technical support, 41 time zone selection, 5, 7, 8, 9 touchscreen calibrating, 9 care and handling, 27 upgrades, adding, 17 warranty, 45 website, Elo TouchSystems, 41, 49 WEEE directive, 28 wireless card overview, 23 specifications, 23 testing, 23 www.elotouch.com Get...
