Page 2 - Multi-function Touchcomputer; Elo TouchSystems
Elo TouchSystems D-Series Touchcomputer User Guide Multi-function Touchcomputer Revision D P/N E674343 Elo TouchSystems 1-800-ELOTOUCH (1-800-356-8682) www.elotouch.com
Page 3 - Copyright © 2010 Tyco Electronics. All Rights Reserved.; TouchSystems to notify any person of such revisions or changes.; Trademark Acknowledgments
15D1 T OUCHCOMPUTER U SER G UIDE iii Copyright © 2010 Tyco Electronics. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not li...
Page 4 - Table of Contents
15D1 T OUCHCOMPUTER U SER G UIDE iv Table of Contents Chapter 1: Setup..................................................................................... 1 Unpacking Your Touchcomputer ....................................................................................................1 Adjusting t...
Page 6 - C H A P T E R; SETUP; on peripheral options, refer to Chapter 3, “Options and Upgrades.”; Unpacking Your Touchcomputer; Check that the following items are present and in good condition:
15D1 T OUCHCOMPUTER U SER G UIDE 1 C H A P T E R 1 SETUP This chapter discusses how to set up and test your touchcomputer. For information on peripheral options, refer to Chapter 3, “Options and Upgrades.” Unpacking Your Touchcomputer Check that the following items are present and in good condition:...
Page 7 - Adjusting the Display; and take care to not touch the screen.; Setting Up the Operating System; configurations and connected devices.; Selecting the Language (For Windows XP and POSReady 2009 Only); can change this language to suit your preferences.
15D1 T OUCHCOMPUTER U SER G UIDE 2 Adjusting the Display The display screen can be adjusted from 0 to 60 degrees, as shown below. CAUTION: To protect the LCD, be sure to hold the base when adjusting the display, and take care to not touch the screen. Setting Up the Operating System The initial setup...
Page 8 - Select the Languages tab.; languages” and “Install files for East Asian languages.”
15D1 T OUCHCOMPUTER U SER G UIDE 3 1. Click Customize. The Regional and Language Options window appears. Select the Languages tab. 2. If required, check the boxes for “Install files for complex script and right-to-left languages” and “Install files for East Asian languages.” 3. Select the Regional O...
Page 10 - Selecting the Time Zone (For Windows XP and POSReady 2009 Only); of the touchcomputer.; Injecting the Languages (For Windows 7 Only); language to suit your preferences.; Click Elo Touch System Tool.
15D1 T OUCHCOMPUTER U SER G UIDE 5 Selecting the Time Zone (For Windows XP and POSReady 2009 Only) When the following window appears, you can change the time zone, date, and time of the touchcomputer. After making any changes, click Next to finish. Windows Setup completes the installation of the tou...
Page 11 - Click the drop-down list and select the preference language.
15D1 T OUCHCOMPUTER U SER G UIDE 6 5. Click Inject, and the following window will pop out. 6. Click the drop-down list and select the preference language. 7. Click Inject Selected Language 8. The following window shall be presented.
Page 12 - Exit; Selecting the Region (For Windows 7 Only); currency, and keyboard layout of the touchcomputer.; After making any changes, click Next to continue.
15D1 T OUCHCOMPUTER U SER G UIDE 7 9. After the language package is installed correctly, press any key to exit this window. 10. Click Exit Exit Restart Selecting the Region (For Windows 7 Only) When the following window appears, you can change the country, time and currency, and keyboard layout of t...
Page 13 - Choosing the Computer Name (For Windows 7 Only); Selecting the Update Options (For Windows 7 Only); your default option.
15D1 T OUCHCOMPUTER U SER G UIDE 8 Choosing the Computer Name (For Windows 7 Only) When the following window appears, you can choose a computer name of the touchcomputer. After making any changes, click Next to continue. Selecting the Update Options (For Windows 7 Only) When the following window app...
Page 14 - Reviewing the Time and Date Settings (For Windows 7 Only); installation of the touchcomputer.; Testing Peripherals; can only be done after the device is properly installed.
15D1 T OUCHCOMPUTER U SER G UIDE 9 Reviewing the Time and Date Settings (For Windows 7 Only) When the following window appears, you can set up the time and date of the touchcomputer. After making any changes, click Next to finish. Windows Setup completes the installation of the touchcomputer. Testin...
Page 15 - Calibrating the Touchscreen; The touchscreen is pre-calibrated for accurate touch response.
15D1 T OUCHCOMPUTER U SER G UIDE 10 Calibrating the Touchscreen The touchscreen is pre-calibrated for accurate touch response. If for any reason the touchscreen needs to be recalibrated, right-click the Elo icon in the Taskbar and then click “Properties.” The following window opens. NOTE: Calibratio...
Page 16 - Securing the Base; base must be mounted on a horizontal surface.; Advertising Brackets
15D1 T OUCHCOMPUTER U SER G UIDE 11 Securing the Base There are two mounting options for the D-Series touchcomputer. In both cases, the base must be mounted on a horizontal surface. Option 1: Secure from below. Use the four pretapped holes to secure the touchcomputer from below the mounting surface....
Page 17 - Then insert the advertising material as shown below.
15D1 T OUCHCOMPUTER U SER G UIDE 12 To install these brackets, simply push them onto the sides of the back door of the D-Series touchcomputer, as shown in the figure below. Then insert the advertising material as shown below.
Page 18 - OPERATION
15D1 T OUCHCOMPUTER U SER G UIDE 13 C H A P T E R 2 OPERATION This chapter describes how to control the On-Screen Display (OSD), power buttons, and I/O panel. All adjustments made to the OSD and power controls are automatically saved. User settings remain unchanged after powering off/on or in the ca...
Page 19 - OSD Menu; select from the different OSD sub-menus and functions.; To adjust the value of the function:; The OSD provides the following settings.
15D1 T OUCHCOMPUTER U SER G UIDE 14 On-Screen Display (OSD) OSD Menu 1. To display the OSD Menu, press the Menu button. Press the RIGHT button or LEFT button to toggle and the SELECT button to select from the different OSD sub-menus and functions. 2. When the function you want to change is shown, pr...
Page 20 - OSD and Power Button Control; The OSD menu and power button are enabled by default.; To enable or disable the OSD function:; LED Functionality; Base Power Status LED; corresponding color.
15D1 T OUCHCOMPUTER U SER G UIDE 15 Feature Description Language Changes language to English, French, Italian, German, Spanish, Japanese, Simplified Chinese, or Traditional Chinese. Recall Sets color recall and recall defaults. Restores original factory settings. Miscellaneous Adjusts sharpness, ena...
Page 21 - Head Power Status LED; This feature is available for AT and APR 7010.; HDD Activity LED; disk causes the LED to flash.
15D1 T OUCHCOMPUTER U SER G UIDE 16 Head Power Status LED The head power status is indicated by a different LED, which is located at the lower edge of the head (#3 in figure on page 9). LED Color to Observer State Off No input power to head — Off mode Red Input power present, power switch off — Off ...
Page 22 - Using the Input/Output Panel
15D1 T OUCHCOMPUTER U SER G UIDE 17 Using the Input/Output Panel To access the input/output (I/O) ports, open the cable cover door on the left side of the unit, as shown below. The touchcomputer provides a number of input and output interfaces for connecting a wide variety of compliant devices as sh...
Page 24 - designed to connect to the USB 2.0 ports on the I/O panel. If all three
15D1 T OUCHCOMPUTER U SER G UIDE 19 Number Port Description 1 Audio Audio in (left), out (center), mic (right) • Audio In • Audio Out: One 3.5mm stereo audio output jack for connecting headphones or external powered speakers • Microphone Input: One 3.5mm microphone input jack for connecting an exter...
Page 25 - OPTIONS AND UPGRADES; Adding Optional Peripherals; Customer display
15D1 T OUCHCOMPUTER U SER G UIDE 20 C H A P T E R 3 OPTIONS AND UPGRADES Adding Optional Peripherals When adding a peripheral, complete installation and setup instructions are provided with the field-installable kits. The following peripherals are available in field-installable kits: Magnetic stripe...
Page 27 - Fully supports USB 2.0; Testing the MSR; Testing in USB MSR Keyboard (KB) Emulation Mode
15D1 T OUCHCOMPUTER U SER G UIDE 22 • Fully supports USB 2.0 • Part number: E145919 Testing the MSR Testing in USB MSR Keyboard (KB) Emulation Mode 1. Open the Notepad application (click Start > Accessories > Notepad). 2. Slide the card through the MSR and verify that the data is displayed in ...
Page 28 - application window.; Customer Display; drivers can be found at the following location
15D1 T OUCHCOMPUTER U SER G UIDE 23 2. Slide a card through the MSR and verify that the data is displayed in the application window. 3. If the card ID appears in the Reader Output window, the reader is functioning. Customer Display You can optionally add a customer display to the D-Series touchcompu...
Page 29 - the highest quality fingerprint scans and reliability.
15D1 T OUCHCOMPUTER U SER G UIDE 24 Feature Description Display type Vacuum fluorescent display Display color Green Display pattern 5 x 7 dot matrix Brightness 350-600 cd/m 2 Characters available 95 alphanumeric & 32 international characters Dot size (X x Y) 0.86 x 1.2 mm Font size 5.5(W) x 10.5...
Page 30 - Testing the FPR; Barcode Scanner
15D1 T OUCHCOMPUTER U SER G UIDE 25 Testing the FPR 1. Double-click the Fingerprint Reader Test icon to start the test application. 2. Place your finger on the fingerprint reader sensor and verify that the image of your fingerprint is displayed on the application window. Barcode Scanner There are tw...
Page 31 - Enabling 2-D Scanning
15D1 T OUCHCOMPUTER U SER G UIDE 26 • Visible laser diode operating at 650nm • 100+ scans/sec. • RoHS-compliant • Part number: E946856 Omni-directional scanner specifications: • Ability to generate omni-directional scanning pattern • Maximum performance • 2-D scanning ability (PDF417, MicroPDF) • US...
Page 32 - Testing the Barcode Scanner; Determine which port the barcode scanner is using:; Control Panel screen already.
15D1 T OUCHCOMPUTER U SER G UIDE 27 2. Now scan the barcode below to change the scanning pattern. Using this scanning pattern allows you to read 2-D barcodes (you can still read 1-D barcodes). Testing the Barcode Scanner 1. Determine which port the barcode scanner is using: a. Click Start > Contr...
Page 33 - Barcode Scanner Test icon to start the SSIContainer application.
15D1 T OUCHCOMPUTER U SER G UIDE 28 2. From the 1xDx Test Applications folder on the desktop, double-click the Barcode Scanner Test icon to start the SSIContainer application. 3. Change the Port field value to match the value you retrieved from the Device Manager. 4. Click Connect. You should see th...
Page 34 - Check the box labeled Permanent Param Change.; “Messages” section of SSIContainer screen.; Click the 1xDx Setup Files folder on the desktop.; setup instructions to complete the installation process.
15D1 T OUCHCOMPUTER U SER G UIDE 29 5. In the box labeled Param Number, enter the value 238. 6. In the box labeled New Value, enter the value 1. 7. Check the box labeled Permanent Param Change. 8. Scan a barcode (sample given below). The scanned data should appear in the “Messages” section of SSICon...
Page 35 - Wireless Card; Testing the Wireless Card
15D1 T OUCHCOMPUTER U SER G UIDE 30 Wireless Card A wireless card can be installed as an option in the D-Series touchcomputer to provide wireless LAN capabilities using a mini-PCI slot. A PCI to mini-PCI converter board is provided in the wireless kit. • Typical specifications for the wireless card ...
Page 36 - Solid State Drive; harsh environments.; Third-Party Peripherals; Printer Port; The 24VDC printer power cable is Elo Part number E337867.; Cash Drawer Port; We provide a standard RJ11 port to attach a cash drawer.; Testing the Cash Drawer Port
15D1 T OUCHCOMPUTER U SER G UIDE 31 Solid State Drive A solid state drive can be added to (or used to replace) the original hard disk drive. This addition provides additional performance and more mechanically reliability in harsh environments. Part number: E536242 Third-Party Peripherals The D-Serie...
Page 37 - The screen displays “Display is closed.”; Additional Hard Drives
15D1 T OUCHCOMPUTER U SER G UIDE 32 3. Turn off the test equipment. The screen displays “Display is closed.” 4. Click Send 200ms. The software automatically turns on the cash drawer. For additional information, see “Cash Drawer Port Specifications” on page 36. Additional Hard Drives The D-Series tou...
Page 38 - SAFETY AND MAINTENANCE; Safety; or insert anything inside the ventilation slots.
15D1 T OUCHCOMPUTER U SER G UIDE 33 C H A P T E R 4 SAFETY AND MAINTENANCE Safety Here is some important information on the proper setup and maintenance of your touchcomputer. To reduce the risk of electric shock, follow all safety notices and never open the touchcomputer case. Turn off the product ...
Page 39 - Care and Handling; technician check it before you power it on again.; Warning
15D1 T OUCHCOMPUTER U SER G UIDE 34 Care and Handling The following tips help keep your touchcomputer functioning at the optimal level. To avoid risk of electric shock, do not disassemble the power adapter or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit...
Page 40 - WEEE Directive; recovery and recycling.; Recovering the Operating System; recovered, there are two ways you can recover your system:; Select OS Recovery
15D1 T OUCHCOMPUTER U SER G UIDE 35 WEEE Directive In the European Union, the Waste Electrical and Electronic Equipment (WEEE) directive label shown to the left indicates that this product should not be disposed of with household waste. It should be deposited at an appropriate facility for recovery ...
Page 41 - System will restart automatically; Elo Touch System
15D1 T OUCHCOMPUTER U SER G UIDE 36 5. After finished, click Exit Exit System will restart automatically iii. Use the included image to recover the touchcomputer (For Windows 7 Only.) 1. After the TE logo shows up, press F8 (frequently) to enter Advanced Boot Options. 2. Select Repair your computer ...
Page 42 - Start Recovery Process; you can request a Recovery DVD from Elo TouchSystems customer
15D1 T OUCHCOMPUTER U SER G UIDE 37 5. Click Recover Start Recovery Process 6. After finished, click Exit Exit Restart NOTE: All data is deleted during the recovery process. The user must back up files when necessary. Elo TouchSystems does not accept liability for lost data or software. NOTE: If usi...
Page 43 - USB Serial Port
15D1 T OUCHCOMPUTER U SER G UIDE 38 • Instructions to reassign the USB Serial Port 1. For Windows XP or POSReady 2009, right click the “Computer” Click “Properties” “Hardware” “Device Manager”. For Windows 7, right click the “Computer” Click “Properties” “Device Manager”.
Page 44 - IDENTICAL
15D1 T OUCHCOMPUTER U SER G UIDE 39 2. Double click the “Ports (COM & LPT)” and check all of these “USB Serial Port” settings must be IDENTICAL as the following table. Description Location Communications Port (COM1) On Intel 82801GB/GR (ICH7 Family) LPC… Communications Port (COM2) On Intel 82801...
Page 45 - on USB Serial Converter A; USB Serial Converter B
15D1 T OUCHCOMPUTER U SER G UIDE 40 Thus, the settings for these USB Serial Ports should begin at COM3 and end at COM7 in order. 4. To correct it, please follow the instructions below: Double click the port you need to change. In this case, it is COM8 . COM8 is the 1 st port of these USB serial port...
Page 46 - Port Settings
15D1 T OUCHCOMPUTER U SER G UIDE 41 Select “ Port Settings ” Click “ Advanced… ” In this case, select COM3 from the drop-down menu click OK OK back to the Device Manager. Follow the same steps to accomplish these settings for other ports.
Page 47 - After finished, right click on “; Scan for; The outcome should be; identical; as the following diagram.
15D1 T OUCHCOMPUTER U SER G UIDE 42 After finished, right click on “ Ports (COM & LPT) ” and click Scan for hardware changes. 5. The outcome should be identical as the following diagram. COM3 location: USB Serial Converter A ( the 1 st set) COM4 location: USB Serial Converter B ( the 1 st set) C...
Page 48 - TECHNICAL SPECIFICATIONS; Touchcomputer Specifications; contact your local Elo TouchSystems representative for details.
15D1 T OUCHCOMPUTER U SER G UIDE 43 C H A P T E R 5 TECHNICAL SPECIFICATIONS Touchcomputer Specifications NOTE: Not all operating systems or options are supported in all regions. Please contact your local Elo TouchSystems representative for details. Feature Description Processor for ESY15D1 Revision...
Page 52 - Connector Specifications; Serial Ports; Printer Power Input Pin Definition
15D1 T OUCHCOMPUTER U SER G UIDE 47 Feature Description Peripheral options and upgrades Magnetic stripe reader, 3 tracks Customer display 2 x 20 VFD Biometric fingerprint reader Barcode scanner (1-D or omni/2-D) Second 160GB hard drive Solid State Drive Wireless card Printer power cable 24VDC Powere...
Page 53 - Serial Port Power Selection; Cash Drawer Port Specifications; The cash drawer port is 12/24V compatible.; Cash Drawer Port Signal Definition; Cash Drawer Port Power Selection
15D1 T OUCHCOMPUTER U SER G UIDE 48 Serial Port Power Selection J1/J2 Setting Function All pins open No power Pins 1-2 short/closed 5V (default) Pins 2-3 short/closed 12V Cash Drawer Port Specifications The cash drawer port is 12/24V compatible. Cash Drawer Port Signal Definition Pin # Signal Name 1...
Page 56 - Environmental Specifications
15D1 T OUCHCOMPUTER U SER G UIDE 51 Feature Specification displays an out of range warning. Brightness (typical) No touch AccuTouch IntelliTouch APR 300 cd/m 2 (typical); 250 cd/m 2 (min.) 240 cd/m 2 (typical); 192 cd/m 2 (min.) 270 cd/m 2 (typical); 204 cd/m 2 (min.) 270 cd/m 2 (typical); 204 cd/m ...
Page 57 - TECHNICAL SUPPORT; Technical Assistance; Using the Touchcomputer
15D1 T OUCHCOMPUTER U SER G UIDE 52 C H A P T E R 6 TECHNICAL SUPPORT Technical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer: The touchcomputer The web The phone Using the Touchcomputer You can access support information in System Pro...
Page 58 - Using the Phone
15D1 T OUCHCOMPUTER U SER G UIDE 53 Using the Phone Call toll-free 1-800-ELO-TOUCH (1-800-356-8682).
Page 59 - REGULATORY INFORMATION; I. Electrical Safety Information; requirements are not followed.; II. Emissions and Immunity Information; Interference Regulations of Industry Canada.
15D1 T OUCHCOMPUTER U SER G UIDE 54 REGULATORY INFORMATION I. Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein may result ...
Page 60 - installation due to site-specific factors.
15D1 T OUCHCOMPUTER U SER G UIDE 55 C) Notice to Users in the European Union: Use only the provided power cords and interconnecting cabling provided with the equipment. Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as r...
Page 61 - III. Agency Certifications
15D1 T OUCHCOMPUTER U SER G UIDE 56 iv) Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits. v) Disconnect and remove any I/O cables that the digital device does not use. (Unterminated I/O cables are a potential source of high RF...
Page 62 - WARRANTY; Seller at Buyer’s expense and risk.
15D1 T OUCHCOMPUTER U SER G UIDE 57 WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of the negotiated warranty periods; the warranty for th...
Page 64 - INDEX
59 INDEX address, Elo TouchSystems, 61 advertising brackets, 11 audio ports, description, 19 barcode scanner enabling 2-D scanning, 26 overview, 25 specifications, 25 testing, 27 base power status, 15 base, securing, 11 box contents, 1 brackets, advertising, 11 cables included, 1 printer power, 31 c...
Page 66 - Getting in Touch with Elo
61 testing, 30 www.elotouch.com Get the latest... • Product information • Specifications • News on upcoming events • Press release • Software drivers • Touch Monitor Newsletter Getting in Touch with Elo To find out more about Elo’s extensive range of touch solutions, visit our Website at www.elotouc...