Page 3 - Com’s EtherLink
® L IFETIME W ARRANTY 3Com’s EtherLink , TokenLink III 16/4, Fast EtherLink, FDDILink , and 3Com Impact ISDN ISA adapters have a Lifetime Warranty. To ensure the very best 3Com service and support, take the time to complete the product registration card. Any defective 3Com adapter will be re...
Page 5 - ONTENTS; EISA A
C ONTENTS A BOUT T HIS G UIDE Introduction 1How to Use This Guide 1Conventions 2 1 I NTRODUCTION Features 1-2 2 I NSTALLING THE EISA A DAPTER Inspecting the Adapter 2-2Installing the Boot PROM 2-2Inserting the Adapter 2-2 Confirming Adapter Installation 2-4 Connecting to the Network 2-5 Connecting t...
Page 7 - FCC C
B T ECHNICAL S UPPORT On-line Technical Services B-1 3Com Bulletin Board Service B-1 Access by Modem B-1 World Wide Web Site B-2ThreeComForum on CompuServe B-23ComFacts Automated Fax Service B-2 Support from Your Network Supplier B-3Returning Products for Repair B-4 G LOSSARY I NDEX L IMITED W ARRAN...
Page 8 - IGURES
F IGURES 1-1 3C592 Adapter Backplates 1-2 1-2 Procedure Overview 1-3 2-1 Hardware Installation Overview 2-1 2-2 PCI and EISA Bus Slots in an EISA Computer 2-3 2-3 Connecting Thin Ethernet Cable 2-5 2-4 Slide Latch 2-7 2-5 Connecting the AUI Cable 2-7 3-1 Adapter Configuration Overview 3-1 3-2 Auto I...
Page 9 - ABLES
T ABLES 1 Text Conventions 2 2 Notice Icons 2 1-1 3C592 EISA Adapter Cable and Connector Specifications 1-2 2-1 Connectors for 3C592 EISA Adapters 2-5 3-1 Software Configuration Options 3-4 4-1 Accessing DOS 4-3 5-1 Diagnostic Programs 5-7 A-1 AUI Connector Pin Assignments A-2
Page 10 - Introduction; This guide describes how to install the following 3Com; How to Use This Guide; If you are looking for:
A BOUT T HIS G UIDE Introduction This guide describes how to install the following 3Com EtherLink III Parallel Tasking 10 Mbps EISA bus master network adapters: ■ 3C592-COMBO (10BASE-T, thin coax, and thick coax) adapter ■ 3C592-TPO (10BASE-T ) adapter Also included is information about instal...
Page 11 - Conventions; Table 1; Convention; commands; Icon
2 A BOUT T HIS G UIDE Conventions The following tables list text and icon conventions that are used throughout this guide. Table 1 Text Conventions Convention Description Text represented as screen display This typeface is used to represent displays that appear on your terminal screen, for example: ...
Page 12 - NTRODUCTION; The 3Com
1 I NTRODUCTION The 3Com EtherLink III Parallel Tasking adapters described in this guide are members of a family of third-generation Ethernet adapters. This family includes the 32-bit bus master Extended Industry Standard Architecture (EISA)10 Mbps Ethernet network adapters. This guide contain...
Page 13 - Features; Adapter Type
1-2 C HAPTER 1: I NTRODUCTION Figure 1-1 3C592 Adapter Backplates The 3C592 EISA adapter can only be installed in computers containing EISA expansion slots. Features The 3C592 EISA adapter supports the following features: ■ AutoLink auto installation software, which installs and configures all Nov...
Page 14 - Network management support through Transcend; Install the adapter in an EISA slot.
Features 1-3 ■ Auto Select Media Type capability, which enables drivers to automatically detect the type of media connector that connects the adapter to the network ■ Network management support through Transcend PC Link SmartAgent software ■ The Desktop Management Interface (DMI), which increase...
Page 15 - EISA; DAPTER; Connect to the network.
2 I NSTALLING THE EISA A DAPTER This chapter describes how to install the 3C592 EISA adapter in your computer. An overview of these procedures is shown in Figure 2-1. Figure 2-1 Hardware Installation Overview After installing the adapter, you can load the network drivers, as described in Chapter 4. ...
Page 16 - Inspecting the Adapter; Each adapter is packed in a clear plastic; Installing the Boot PROM; To insert the adapter into the computer, follow these steps:
2-2 C HAPTER 2: I NSTALLING THE EISA A DAPTER Inspecting the Adapter CAUTION: Each adapter is packed in a clear plastic antistatic container to protect it during shipment. To avoid damaging any static-sensitive components after removal from the container, be sure to reduce any static electricity on ...
Page 17 - Insert the adapter in the EISA slot and secure the screw.
Inserting the Adapter 2-3 3 Select an appropriate expansion slot and remove its expansion cover plate. 4 Insert the adapter in the EISA slot and secure the screw. If you have a computer with slots other than EISA slots, be sure to insert the 3C592 EISA adapter only in an EISA slot. Figure 2-2 compar...
Page 18 - Confirming Adapter Installation; A list of devices appears, arranged by type.; This confirms the adapter’s installation.
2-4 C HAPTER 2: I NSTALLING THE EISA A DAPTER Confirming Adapter Installation If you are installing the 3C592 EISA adapter in a computer running Windows 95, you can confirm the adapter’s installation by following these steps: 1 After starting Windows 95, double-click the My Computer icon. 2 Double-c...
Page 19 - Connecting to the Network; Connecting to the On-board Transceiver; Connecting to Thin Ethernet Cable; Connect the T connector to the adapter’s BNC connector
Connecting to the Network 2-5 Connecting to the Network You must connect the adapter to the network before installing the drivers. This section describes how to connect different types of network cables to the 3C592 EISA adapters. Table 2-1 lists the types of network cable connectors that are found ...
Page 20 - Push the T connector in and twist it clockwise until it stops.; Connecting to Twisted-pair Cable; Refer to Appendix A for RJ-45 connector pin assignments.; Connecting to an External Transceiver
2-6 C HAPTER 2: I NSTALLING THE EISA A DAPTER 2 Align the T connector’s slots with the pegs on the BNC connector. 3 Push the T connector in and twist it clockwise until it stops. The next step is to load the drivers, as explained in Chapter 3. Connecting to Twisted-pair Cable The 3C592-COMBO and 3C5...
Page 21 - The next step is to load the drivers, as explained in Chapter 3.
Connecting to the Network 2-7 The next step is to load the drivers, as explained in Chapter 3. If you are running Windows 95, you can confirm the network connection by double-clicking the Network Neighborhood icon. The presence of the Entire Network icon in the display box confirms the network conne...
Page 22 - Auto Select Media Type; EtherDisk
2-8 C HAPTER 2: I NSTALLING THE EISA A DAPTER Auto Select Media Type The Auto Select Media Type function is implemented by all drivers contained on the 3C59X EtherDisk diskette supplied with the 3C592 EISA adapter. This includes NetWare ODI drivers and NDIS 2.01 drivers. It also includes NDIS 3.0 dr...
Page 24 - Diskette; Configuring the Adapter; Using a NOS Other Than Windows 95
3-2 C HAPTER 3: C ONFIGURING THE A DAPTER EtherDisk Diskette The EtherDisk diskette supplied with the 3C592 EISA adapter contains the following: ■ An adapter configuration file (!TCM5920.CGF) used by the EISA configuration utility on the EISA diskette ■ The Configuration and Diagnostic Program for r...
Page 25 - Insert the; Using Windows 95; Turn on the computer.
Configuring the Adapter 3-3 4 Follow the on-line prompts and the instructions that accompanied your EISA computer and then run the EISA configuration utility. The sequence of configuration steps required for some EISA computers may vary from the steps explained here. Consult the EISA configuration u...
Page 26 - Software Option Settings; Slot Number/Port Address; Option
3-4 C HAPTER 3: C ONFIGURING THE A DAPTER Software Option Settings The EISA configuration program automatically configures the following parameters on your EISA adapter: ■ Slot Number/Port Address ■ Interrupt Request Level ■ Boot PROM Enable/Disable If you need to change the factory-set Media Type, ...
Page 27 - Setting the adapter to full duplex in a hub that
Software Option Settings 3-5 Media Type A variety of media types are available, depending upon the adapter as indicated in Table 3-1. For information about the Auto Select setting, refer to the section “Auto Select Media Type” in Chapter 2. Network Driver Optimization This option specifies whether t...
Page 28 - Changing the Settings; To change the software option settings, follow these steps:
3-6 C HAPTER 3: C ONFIGURING THE A DAPTER Changing the Settings To change the software option settings, follow these steps: 1 Make sure the 3C592 EISA adapter has been properly installed in your computer. CAUTION: If this computer is an operating server, notify all users of the server to save their ...
Page 30 - If you have a single adapter installed, the
3-8 C HAPTER 3: C ONFIGURING THE A DAPTER 9 If you have multiple adapters installed, as shown in Figure 3-4, use the arrow keys to select the desired adapter and press [Enter]. 10 If you have a single adapter installed, the Configure Adapter option appears already highlighted on the Install pull-dow...
Page 32 - auto installation feature, which
4 L OADING N ETWORK D RIVERS This chapter describes how to load the network drivers required to let the 3C592 EISA adapter operate with your network operating system. Figure 4-1 shows an overview of these procedures. Figure 4-1 Overview of Loading Network Drivers If you are running NetWare 2.x, 3.1x...
Page 33 - Locating the Network Drivers; Accessing DOS
4-2 C HAPTER 4: L OADING N ETWORK D RIVERS If you are running any other network operating system, follow the driver loading instructions in the section “Loading Drivers in Non-NetWare Environments” later in this chapter. Locating the Network Drivers The 3C59X EtherDisk diskette contains the latest v...
Page 34 - Loading NetWare ODI Drivers; One adapter in a client; One Adapter in a Client; Instructions for configuring a 3Install account are; Operating System Procedure
Loading NetWare ODI Drivers 4-3 Loading NetWare ODI Drivers This section describes the following conditions under which you can use NetWare drivers: ■ One adapter in a client ■ Multiple adapters in a client ■ One adapter in a server ■ Multiple adapters in a server One Adapter in a Client To load the...
Page 35 - AutoLink Requirements; Have only one 3C592 EISA adapter installed; AutoLink Installation
4-4 C HAPTER 4: L OADING N ETWORK D RIVERS contained in the README.TXT file located in the \QINSTALL\SERVER directory on the 3C59X EtherDisk diskette. If no 3Install account exists, the drivers will be loaded from the diskette (rather than from the server). In this case, they may not be the most cur...
Page 38 - Multiple Adapters in a Client; You must use the adapter’s
Loading NetWare ODI Drivers 4-7 If you experience problems that occur only when using the AutoLink program, display or print the AUTOLINK.LOG file. The AUTOLINK.LOG file contains a log of all the events that occurred during the AutoLink installation and configuration process. a To display the file, ...
Page 39 - Save the configuration.
4-8 C HAPTER 4: L OADING N ETWORK D RIVERS If you are running NetWare and you have installed multiple 3C592 EtherLink EISA adapters in an EISA-compliant computer, follow these steps to install the NetWare ODI client driver: 1 Make sure your computer is turned off. Install the first adapter. 2 Connec...
Page 40 - Finding the Adapter’s Slot Number; Access the main menu on the
Loading NetWare ODI Drivers 4-9 b Remove the EISA configuration diskette and exit the program. c Restart the computer. 12 Access the C:\NWCLIENT subdirectory. 13 Edit the NET.CFG file, which is in the NWCLIENT subdirectory, as follows: a In the LINK DRIVER 3C59X section of the NET.CFG file, add the ...
Page 41 - Select; One Adapter in a Server; Driver Installation with NetWare
4-10 C HAPTER 4: L OADING N ETWORK D RIVERS 2 Select Configuration/Diagnostic/Troubleshooting , and press [Enter]. 3 Select Configuration and Diagnostic Program and press [Enter]. 4 The next screen lists the installed adapters. Write down their slot numbers. 5 Exit the program. If you are using an O...
Page 42 - Multiple Adapters in a Server
Loading NetWare ODI Drivers 4-11 For complete details on loading the NetWare 4.x server driver for your NetWare version, refer to the README files, which are in the \NETWARE\SERVER subdirectory on the EtherDisk diskette. The readme files are named as shown below: README.40XREADME.41README.311README....
Page 44 - When you start the server, enter the following commands:; BIND IPX TO X NET=XXXX
Loading NetWare ODI Drivers 4-13 Driver Installation with NetWare To load the 4.x server driver, follow these steps: 1 Copy the contents of the appropriate \NETWARE subdirectory to the boot partition of the server’s hard disk. 2 When you start the server, enter the following commands: For NetWare 3....
Page 45 - Loading Windows 95 Drivers
4-14 C HAPTER 4: L OADING N ETWORK D RIVERS Loading Windows 95 Drivers If you have Windows 95 running on your computer, you must load the driver from the EtherDisk diskette. Follow these steps: 1 After inserting the 3C592 EISA adapter, connecting it to the network, and running the configuration util...
Page 46 - Loading Drivers in Non-NetWare Environments; NDIS Drivers
Loading Drivers in Non-NetWare Environments 4-15 Loading Drivers in Non-NetWare Environments To load drivers in a non-NetWare environment, follow these steps: 1 Access the main menu as described in the section “AutoLink Installation” earlier in this chapter. 2 Select Network Drivers in the main menu...
Page 47 - The NDIS drivers are as follows:; Additional Drivers; Using Transcend PC Link SmartAgent Software
4-16 C HAPTER 4: L OADING N ETWORK D RIVERS The NDIS drivers are as follows: NDIS 2.0x EL59X.DOSEL59X.OS2 NDIS 3.0x Windows for Workgroups EL59X.386 Windows NT, version 3.5 EL59X.SYS Windows 95 EL59X.VXD Additional Drivers Access 3Com’s Bulletin Board Service as described in Appendix B, “Technical S...
Page 48 - Desktop Management Interface
Desktop Management Interface 4-17 Desktop Management Interface 3Com’s support of the Desktop Management Interface (DMI) makes the management of PCs and 3C592 EISA adapters easier. Support of DMI allows any DMI-compatible management application to access 3Com adapter information. 3Com’s SmartAgent dr...
Page 49 - Start the diagnostic program.
5 P ERFORMING T ROUBLESHOOTING AND D IAGNOSTIC T ESTS This chapter explains how to isolate and solve 3C592 EISA adapter problems. Figure 5-1 illustrates how the procedures in this chapter might be used. Make sure that the adapter is correctly installed. (See Chapter 2 for installation instructions.)...
Page 50 - Troubleshooting with the Diagnostic Tests; The diagnostic tests on the 3C59X
5-2 C HAPTER 5: P ERFORMING T ROUBLESHOOTING AND D IAGNOSTIC T ESTS Troubleshooting with the Diagnostic Tests The diagnostic tests on the 3C59X EtherDisk diskette check the adapter’s operation and permit the isolation of faults. You can run the diagnostic tests after installing one or more 3C592 EIS...
Page 51 - Starting the Diagnostic Program
Starting the Diagnostic Program 5-3 If the adapter passes all tests successfully, hardware failure is ruled out. If a problem still remains, look at cabling, software, and other issues that affect functionality on the network. After running the diagnostic tests, you should reboot your computer to co...
Page 52 - Running the Group 1 Tests; Index
5-4 C HAPTER 5: P ERFORMING T ROUBLESHOOTING AND D IAGNOSTIC T ESTS You can also run the tests from the command line. At the system prompt, type: 3C59XCFG RUN Running the Group 1 Tests The Group 1 tests include: ■ Register Access Test ■ EEPROM Test ■ FIFO Loopback Test ■ Ethernet Core Loopback Test ...
Page 53 - Running the Group 2 Test; Running the Group 2 test while connected to an; Starting the Group 2 Test
Starting the Diagnostic Program 5-5 Running the Group 2 Test The Group 2 test is called the Network Loopback Test. It tests the 3C592-COMBO adapter’s ability to transmit and receive data via the internal transceiver. This test requires installation of a loopback plug at the adapter’s BNC transceiver...
Page 54 - Running the Group 3 Test; Running the Group 3 test while connected to an; Setting Up an Echo Server; Echo Server
5-6 C HAPTER 5: P ERFORMING T ROUBLESHOOTING AND D IAGNOSTIC T ESTS 3 Select Test Setup from the Test menu. 4 Enable the Group 2 test. Select OK and press [Enter]. 5 Go to the Run Tests dialog box to start the tests. 6 After the test is completed: a Exit the Configuration and Diagnostic Program. b R...
Page 55 - The diagnostic programs listed above come on the; Starting the Group 3 Test; Test Setup; Adapter in the Echo Server
Starting the Diagnostic Program 5-7 3 Start the diagnostic program on the echo server. The diagnostic program that you use depends on the adapter that is installed in the echo server. After the system prompt of the drive containing the Configuration and Diagnostic Program, enter the name of the appr...
Page 56 - Getting Help If a Test Fails; If any test fails, you can get additional information as follows:
5-8 C HAPTER 5: P ERFORMING T ROUBLESHOOTING AND D IAGNOSTIC T ESTS 4 Enable the Group 3 test by selecting the Enable Group button. 5 Select OK and press [Enter]. 6 Go to the Run Tests dialog box and select Start to start the tests. 7 After the test is completed: a Exit the program on the echo serve...
Page 57 - If this test fails, try another loopback plug.
Getting Help If a Test Fails 5-9 3 Make sure that you booted your computer under DOS version 3.1 or later, and that no device drivers or memory managers are loaded. 4 If you are running the Group 2 test (only on the 3C592-COMBO adapter), make sure that the loopback plug is securely attached to the a...
Page 58 - Changing the Test Setup; To change the test parameters, follow these steps:
5-10 C HAPTER 5: P ERFORMING T ROUBLESHOOTING AND D IAGNOSTIC T ESTS 10 If you experience problems that occur only when using the AutoLink program, display or print the AUTOLINK.LOG file. The AUTOLINK.LOG file contains a log of all the events that occurred during the AutoLink installation and config...
Page 59 - To run the tests, choose; Miscellaneous Checks; Link Beat LED; If the LED is on, the link beat is working.
Miscellaneous Checks 5-11 5 To run the tests, choose Run Tests from the Test menu and select the Start button. CAUTION: Do not use an active network to run the Group 2 or Group 3 tests. Miscellaneous Checks Check for specific hardware problems, such as broken traces or loose and/or broken solder con...
Page 60 - PECIFICATIONS; Adapter Specifications; Network Interface; Operating temperature:; Power Requirements
A S PECIFICATIONS This appendix lists the specifications, connector pin assignments, and cable requirements for the 3C592 EISA adapters. Adapter Specifications Network Interface 3C592-TPO Ethernet IEEE 802.3i 10BASE-T industry standard for a 10 Mbps baseband CSMA/CD local area network 3C592-COMBO IE...
Page 61 - AUI Connector Pin Assignments; Pin
A-2 A PPENDIX A: S PECIFICATIONS RJ-45 Connector Pin Assignments Figure A-1 shows the RJ-45 connector pin assignments. Figure A-1 RJ-45 Connector Pin Assignments AUI Connector Pin Assignments Table A-1 lists the pin assignments for the AUI (attachment unit interface) connector. 8 7 6 5 4 1 2 3 4 5 6...
Page 62 - Cable Requirements; type
Cable Requirements A-3 Cable Requirements In order to maintain compliance with the limits of a Class B digital device, 3Com requires that you use quality interface cables when connecting to this device. Changes or modifications not expressly approved by 3Com could void the user’s authority to operat...
Page 63 - On-line Technical Services; World Wide Web site; automated fax service; Com Bulletin Board Service; Access by Modem; Country
B T ECHNICAL S UPPORT 3Com provides easy access to technical support information through the variety of services described in this appendix. On-line Technical Services 3Com offers worldwide product support seven days a week, 24 hours a day, through the following on-line systems: ■ 3Com Bulletin Boar...
Page 64 - World Wide Web Site; ThreeComForum is a CompuServe-based service containing; go threecom; ThreeComForum; ComFacts Automated Fax Service
B-2 A PPENDIX B: T ECHNICAL S UPPORT World Wide Web Site Access the latest networking information on 3Com’s World Wide Web site by entering our URL into your Internet browser: http://www.3Com.com/ This service features news and information about 3Com products, customer service and support, 3Com’s la...
Page 65 - Local numbers are available within the following countries:; Support from Your Network Supplier; Diagnostic error messages
Support from Your Network Supplier B-3 Local numbers are available within the following countries: Support from Your Network Supplier If additional assistance is required, contact your network supplier. Many suppliers are authorized 3Com service partners who are qualified to provide a variety of ser...
Page 66 - Returning Products for Repair
B-4 A PPENDIX B: T ECHNICAL S UPPORT Returning Products for Repair A product sent directly to 3Com for repair must first be assigned a Return Materials Authorization (RMA) number. A product sent to 3Com without an RMA number will be returned to the sender unopened, at the sender’s expense. To obtain...
Page 67 - LOSSARY; AUI; D connector used with an external transceiver.; AUI cable
G LOSSARY 10BASE2 The IEEE standard for a 10 megabit per second baseband network on thin coaxial cable. 10BASE5 The IEEE standard for a 10 megabit per second baseband network on thick coaxial cable. 10BASE-T The IEEE standard for a 10 megabit per second baseband network on twisted-pair cable. AUI At...
Page 69 - PC bus architecture. The IBM Personal; Loopback
G LOSSARY 3 EISA Extended Industry Standard Architecture. The EISA 32-bit extended AT personal computer bus architecture is backward-compatible with the 16-bit ISA architecture. EMM386 Expanded Memory Manager. A dual-purpose memory manager that comes with MS-DOS. It provides access to the upper memo...
Page 70 - NetWare; . Drivers complying with this; Parallel Tasking
4 G LOSSARY NetWare A series of network operating systems and related products made by Novell, Inc. ODI driver Open Data-Link Interface. A MAC-level specification developed by Novell and Apple . Drivers complying with this specification can work with NetWare 2.x, 3.x, and 4.x. Like NDIS, ODI drive...
Page 71 - NDEX; Symbols
I NDEX Symbols !TCM5920.CFG file 3-3 .CFG files 3-3 Numerics 10 Mbps Ethernet network adapter 1-1 10BASE2 coaxial cable 1-1 10BASE5 coaxial cable 1-1 10BASE-T twisted-pair cable 1-1 3C592 EISA 10 Mbps adapters 1-1 3C592-TPO and 3C592-COMBO adapters 1-1 , 1-2 backplates 1-2 connectors for 2-5 network...