Page 2 - WE’VE GOT YOU COVERED
W elcome to Scion. You’ve joineda select group of car buyers:people who want a vehicle that sets them apart from the crowd.We created the car, but you made ityour own — reflecting your life and yourown sense of style. Of course, quality and reliability are justas important as a stylish ride. After a...
Page 3 - TABLE OF CONTENTS
WARRANTY INFORMATION Introduction The Immobilizer Key 4 Transportation Assistance 6 If You Need Assistance 7 Warranty Coverages at a Glance 9 Your Warranties in Detail General Warranty Provisions 10 New Vehicle Limited Warranty 12 Federal Emission Control Warranty 16 California Emission Control Warr...
Page 5 - THE IMMOBILIZER KEY; ARRANTY
THE NEW WORLD OF ANTI-THEFT TECHNOLOGY This Scion vehicle may be equippedwith an electronic “immobilizer”anti-theft system. When the key isinserted into the ignition switch ittransmits an electronic code to animmobilizer computer. The engine willonly start if the code in the key matchesthe code in t...
Page 6 - REPLACING THE KEY; KEEPING THE KEY SAFE
REPLACING THE KEY Upon purchase, each vehicle shouldhave two master keys, one valet keyand an aluminum tag with a key-codeimprinted on it. To generate a fully functionalreplacement key (one that will bothopen the doors and start the engine),one of the master keys is required. Tomake a key that will ...
Page 7 - TRANSPORTATION ASSISTANCE
I f for some reason your ride doesn’tgo, and your Scion must be keptovernight for warranty-covered repairs, you are eligible fortransportation assistance from Scion.The Transportation Assistance Policyapplies if your car must be keptovernight for any of the followingreasons: > The warranty repair...
Page 8 - IF YOU NEED ASSISTANCE
B oth Scion and your dealershipwant to make your Scionownership experience easy and convenient. If you have a problem orconcern — either during or after thewarranty period — please take thefollowing steps to ensure a quickresponse: Step 1 Talk to a dealership manager, such asthe service manager or c...
Page 10 - WARRANTY COVERAGES AT A GLANCE
Page 11 - GENERAL WARRANTY PROVISIONS
Who Is the Warrantor Scion is the warrantor for these limitedwarranties. Scion is a marque of ToyotaMotor Sales, U.S.A., Inc., 19001 SouthWestern Avenue, Torrance, California90509-2991, a California corporation. Which Vehicles Are Covered These warranties apply to all 2011model year xB vehicles regi...
Page 13 - Basic Warranty; Corrosion Perforation; NEW VEHICLE LIMITED WARRANTY
WHAT IS COVERED AND HOW LONG Basic Warranty This warranty covers repairs andadjustments needed to correct defectsin materials or workmanship of anypart supplied by Scion, subject to theexceptions indicated under “What IsNot Covered” on pages 13-14. Coverage is for 36 months or36,000 miles, whichever...
Page 14 - WHAT IS NOT COVERED; Tires
Restraint Systems Warranty This warranty covers repairs needed tocorrect defects in materials orworkmanship of any seatbelt or air bagsystem supplied by Scion, subject tothe exceptions indicated under “What IsNot Covered” on pages 13-14. Coverage is for 60 months or60,000 miles, whichever occurs fir...
Page 16 - DISPUTE RESOLUTION
DISPUTE RESOLUTION If a dispute arises regarding yourwarranty coverage, please follow thesteps described under “If You NeedAssistance” on pages 7-8. Please notethat you must use the DisputeSettlement Program (or, in California,the CDSP) before seeking remediesthrough a court action pursuant to theMa...
Page 17 - Emission Defect Warranty; Emission Performance; FEDERAL EMISSION CONTROL WARRANTY
WHAT IS COVERED AND HOW LONG Emission Defect Warranty Scion warrants that your vehicle: > Was designed, built and equipped toconform at the time of sale withapplicable federal emissionsstandards. > Is free from defects in materials andworkmanship that may cause thevehicle to fail to meet these...
Page 18 - Air/Fuel Metering System
WHAT IS NOT COVERED These warranty obligations do notapply to failures or noncompliancecaused by: > The use of replacement parts notcertified in accordance withaftermarket parts certificationregulations. > The use of replacement parts notequivalent in quality or design tooriginal equipment par...
Page 19 - MAINTENANCE
Exhaust Gas Recirculation (EGR) System > EGR gas temperature sensor > EGR valve > Associated parts Ignition System > Distributor and internal parts > Ignition coil and ignitor > Ignition wires > Spark plugs* Positive Crankcase Ventilation (PCV) System > Oil filler cap > PC...
Page 21 - IF YOU HAVE QUESTIONS
IF YOU HAVE QUESTIONS If you have questions or concerns aboutyour vehicle’s federal emissionwarranty coverage, please follow thesteps described under “If You NeedAssistance” on pages 7-8. In the caseof the Emission Performance Warranty,you may also request information fromor report complaints to: U....
Page 22 - DEALER CERTIFICATE
DEALER CERTIFICATE We (the dealership) want you to knowthat at the time your new Scion vehicleis being delivered: 1) On the basis of written notification furnished by Scion, we haveknowledge that the vehicle iscovered by an EPA Certificate ofConformity. 2) We have visually inspected those emission c...
Page 23 - CALIFORNIA EMISSION CONTROL WARRANTY
YOUR WARRANTY RIGHTS AND OBLIGATIONS The California Air Resources Board(CARB) and Scion are pleased toexplain the emission control systemwarranty for your 2011 vehicle. InCalifornia, new motor vehicles must bedesigned, built and equipped to meetthe state’s stringent anti-smogstandards. CARB regulati...
Page 25 - DEFECT WARRANTY; Air Induction System
PARTS LIST: LONG-TERM EMISSION DEFECT WARRANTY The parts listed here are covered forseven years or 70,000 miles from thevehicle’s in-service date, whicheveroccurs first. Air/Fuel Metering System > Engine control computer (enginecontrol module) > Throttle body Air Induction System > Intake m...
Page 28 - TIRE LIMITED WARRANTY
OBTAINING WARRANTY SERVICE The tires that come as originalequipment on your vehicle arewarranted by their manufacturer andnot Scion. A separate warrantystatement for the tires is in your glovebox. To obtain service for a tire defect, takethe tire to an authorized dealer of thetire manufacturer. (Ref...
Page 29 - GENERAL INFORMATION; WHERE TO GO FOR; OPERATION AND MAINTENANCE
GENERAL INFORMATION You are responsible for ensuring thatyour Scion is operated and maintainedaccording to the instructions in the Owner’s Manual and this booklet. You should keep detailed records ofvehicle maintenance, since under somecircumstances they may be required forwarranty coverage. These r...
Page 30 - REPLACEMENT PARTS
REPLACEMENT PARTS Warranty coverage is not dependentupon the use of any particular brand ofreplacement parts. However, Scionrecommends using only ScionAuthorized Parts when you need toreplace a part on your vehicle. Like allScion products, Scion Authorized Partsare built to the highest standards ofq...
Page 31 - BY GEOGRAPHIC REGION; Territories and Canada; EMERGENCY REPAIRS; OBTAINING WARRANTY SERVICE
BY GEOGRAPHIC REGION In the United States, U.S. Territories and Canada To obtain warranty service in the UnitedStates, U.S. territories or Canada, takeyour vehicle to an Authorized ServicingDealership. If your vehicle cannot bedriven, contact your nearest AuthorizedServicing Dealership for towingass...
Page 32 - THE IMPORTANCE OF SCHEDULED MAINTENANCE
R egular maintenance is essentialto obtaining the highest level ofperformance, safety and reliability from your Scion. It can alsoincrease your vehicle’s resale value.The following pages are designed tohelp you make sure your vehiclereceives proper and timelymaintenance. Along with otherimportant in...
Page 33 - KEEP YOUR RIDE RUNNING
N ow that you’ve got your Scionon the road, you want to makesure it keeps going. That’s where scheduled maintenance comesin. Taking your car in for regular servicewill help your ride run better and lastlonger. It will keep your repair billsdown too. This booklet makes it easy to keep yourScion runni...
Page 34 - Maintenance Records; Maintenance; MAINTENANCE & SCION WARRANTY COVERAGE
IMPORTANT MAINTENANCE INFORMATION It is especially important to regularlyreplace the engine oil and oil filter.Failure to do so can cause oil gelling,which can result in severe damage toyour vehicle and require costly repairsthat are not covered by the NewVehicle Limited Warranty. Maintenance Record...
Page 35 - Special Operating Conditions; USING THE MAINTENANCE LOG CHARTS
Miles or Months? Scion recommends obtainingscheduled maintenance for your vehicleevery 5,000 miles or six months,whichever comes first. For example: > If you drive 5,000 miles in less thansix months, you should obtainmaintenance at 5,000 miles - don’t wait until six months. > If at six months ...
Page 36 - COMPLIMENTARY MAINTENANCE SERVICES
T o help you get started withregular maintenance, Scionprovides your vehicle’s 5,000 mile and 10,000 mile factory-recommendedmaintenance services on acomplimentary basis. While thesecomplimentary factory-recommendedmaintenance services do not have to beperformed at exactly 5,000 miles and10,000 mile...
Page 37 - MAINTENANCE LOG
5,000 miles or 6 months Check installation of driver’s floor mat Inspect and adjust all fluid levels Replace engine oil and oil filter 1 Rotate tires Visually inspect brake linings/drums and brake pads/discs Additional Maintenance Items forSpecial Operating Conditions 2 Driving on dirt roads or dust...
Page 53 - EXPLANATION OF MAINTENANCE ITEMS
T he following descriptions areprovided to give you a betterunderstanding of the maintenance items that should beperformed on your vehicle. Thescheduled maintenance log indicates atwhich mileage/time intervals each itemshould be performed. Please note thatmany maintenance items should beperformed on...
Page 57 - VEHICLE IDENTIFICATION
Model In-service date Selling dealership Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number VEHICLE IDENTIFICATION MAINTENANCE Maintenance Log 56