Toshiba Satellite Pro C850 - Manual

Windows, Microsoft and Windows logo are registered trademarks ofMicrosoft Corporation.Bluetooth is a trademark owned by its proprietor and used by TOSHIBAunder license.The terms HDMI and HDMI High-Definition Multimedia Interface, and theHDMI Logo are trademarks or registered trademarks of HDMI Licen...

Ecodesign Directive 2009/125/EC (ErP) and its related implementingmeasures.This product and the original options are designed to observe the relatedEMC (Electromagnetic Compatibility) and safety standards. However,TOSHIBA cannot guarantee that this product still observes these EMCstandards if option...

Canadian regulatory information (Canada only) This digital apparatus does not exceed the Class B limits for radio noiseemissions from digital apparatus as set out in the Radio InterferenceRegulation of the Canadian Department of Communications.Note that Canadian Department of Communications (DOC) re...

Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates thatbatteries and/or accumulators must be collected anddisposed of separately from household waste.If the battery or accumulator contains more than thespecified values of lead (Pb), mercury (Hg), and/orcadmiu...

Battery is a consumption product, since the battery time depends onthe usage of your computer. If the battery can not be charged at all,then it is a defect or failure. The changes in battery time is not a defector failure. Following information is only for India: The use of this symbol indicates tha...

USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVERCAUSED AND ON ANY THEORY OF LIABILITY, WHETHER INCONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCEOR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THISSOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCHDAMAGE.The licence and distribu...

Disposing of the computer and the computer's batteries Discard this computer in accordance with applicable laws andregulations. For further information, contact your local government.This computer contains rechargeable batteries. After repeated use,the batteries will finally lose their ability to ho...

TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 14F, Bldg. No.102, Digital empire2, 486 Sin-dong, Yeongtong-gu, Suwon-si, Gyeonggi-do, Korea, 443-734 3. Hitachi-LG Data Storage, Inc. DVD SuperMulti with Double LayerBlu-ray™ Combo driveBlu-ray™ Writer drive Hitachi-LG Data Storage, Inc. 22-23,KA...

Precautions CAUTION: This appliance contains a laser system and is classified as a“CLASS 1 LASER PRODUCT.” Touse this model properly, read theinstruction manual carefully andkeep this manual for your futurereference. In case of any troublewith this model, please contact yournearest “AUTHORIZED servi...

Leave enough space around the computer and other equipment to provideadequate ventilation. Otherwise, they may overheat.To keep your computer in prime operating condition, protect your work areafrom: Dust, moisture, and direct sunlight.Equipment that generates a strong electromagnetic field, such as...

it is recommended that a minimum distance of 30cm is maintained betweenthe computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer isdescribed in the enclosed Instruction Manual for Safety and Comfort...

Europe Restrictions for Use of 2400.0-2483.5MHz Frequencies in Europe France: Outdoor uselimited to 10mWe.i.r.p. within theband2454-2483.5MHz Military Radiolocationuse.Refarming of the 2.4GHz bandhas been ongoing in recent years toallow current relaxed regulation Fullimplementation planned 2012. Ita...

RussianFederation: Limited e.i.r.p 100mW. Permitted to useonly for indoor applications, closedindustrial and warehouse areas,and on board aircraft.1. Permitted to use for localnetworks of aircraft crewservice communications onboard aircraft in area of theairport and at all stages offlight. 2. Permit...

Article 14 The low power radio-frequency devices shall notinfluence aircraft security and interfere legalcommunications;If found, the user shall cease operatingimmediately until no interference is achieved.The said legal communications means radiocommunications is operated in compliance with theTele...

4. 4 : The interference range of this equipment is less than 40m. 5. : This equipment uses a frequency bandwidth from 2,400MHz to 2,483.5MHz. It is possible to avoid the band of mobile objectidentification systems. 3. Indication for Bluetooth The indication shown below appears on this equipment. 1. ...

Atheros WB225 802.11b/g/n Wireless LAN and BluetoothThe Name of the radio equipment: AR5B225DSP Research, Inc.Approval Number: D110317003Atheros HB125 802.11b/g/n Wireless LANThe Name of the radio equipment: AR5B125DSP Research, Inc.Approval Number: D110320003 The following restrictions apply: Do no...

your selected model may not have all the features and specificationscorresponding to all of the icons or switches shown on the computerchassis. CPU Central Processing Unit (CPU) Performance Legal Footnotes.CPU performance in your computer product may vary from specificationsunder the following condi...

Certain device drivers and/or applications may not be compatible with a 64-bit CPU and therefore may not function properly. Memory (Main System) Part of the main system memory may be used by the graphics system forgraphics performance and therefore reduce the amount of main systemmemory available fo...

such as Microsoft Operating System and/or pre-installed softwareapplications, or media content. Actual formatted capacity may vary. LCD Over a period of time, and depending on the usage of the computer, thebrightness of the LCD screen will deteriorate. This is an intrinsiccharacteristic of LCD techn...

Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information tostart using your computer. Some of the features described in this manual may not function properly ifyou use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack...

Right-click Click the right Touch Pad control buttononce.Right click the mouse once.Press and hold on the touch screen (only fortouch screen models). Double-click Tap the Touch Pad or click the left TouchPad control button twice.Left click the mouse twice.Tap the touch screen twice (only for touchsc...

Use a virus-check program and make sure it is updated regularly.Never format storage media without checking its content - formattingdestroys all stored data.It is a good idea to periodically back up the internal Hard Disk Drive orother main storage device to external media. General storage media isn...

When you connect the AC adaptor to the computer, always follow thesteps in the exact order as described in the User’s Manual.Connecting the power cable to a live electrical outlet should be the laststep otherwise the adaptor DC output plug could hold an electricalcharge and cause an electrical shock...

2. Connect the AC adaptor’s DC output plug to the DC IN 19V jack onthe left of the computer. Figure 2-3 Connecting the DC output plug to the computer 1 2 1. DC IN 19V jack 2. DC output plug 3. Plug the power cord into a live wall outlet - the DC IN/Battery indicator on the front of the computer shou...

Do not close the display panel with pens or any other objects left inbetween the display panel and the keyboard.When opening or closing the display panel, place one hand on thepalm rest to hold the computer in place and use the other hand toslowly open or close the display panel (Do not use excessiv...

When it is displayed, be sure to read the License Terms carefully. Getting to know the Start screen The Windows 8 Start screen provides you a new and easy way to accessyour favorite things, such as apps, websites and contacts.By pointing the mouse pointer to the lower-right (or upper-right) corner o...

When the AC adaptor is connected, the computer will go into SleepMode according to the settings in the Power Options (to access it,click Desktop -> Desktop Assist -> Control Panel -> System and Security -> Power Options).To restore the operation of the computer from Sleep Mode, press and...

Sleep Mode limitations Sleep Mode will not function under the following conditions: Power is turned back on immediately after shutting down.Memory circuits are exposed to static electricity or electrical noise. Hibernation Mode The Hibernation Mode feature saves the contents of memory to the HardDis...

Chapter 3 The Grand Tour This chapter identifies the various components of the computer - it isrecommended that you become familiar with each before you operate thecomputer. Legal Footnote (Non-applicable Icons)For more information regarding Non-applicable Icons, please refer to the Legal Footnotes ...

Power indicator The Power indicator normally glows white when the computer is turned on. However, if you turnthe computer off into Sleep Mode, this indicatorwill blink white - approximately two seconds on,two seconds off. Wirelesscommunicationindicator The Wireless communication indicator glows ambe...

Universal Serial Bus(USB 2.0) port One Universal Serial Bus port, which complies tothe USB 2.0 standard, is provided on the left sideof the computer.The USB 2.0 port is not compatible with USB 3.0devices. Please note that it is not possible to confirm the operation of all functions ofall USB devices...

External RGB monitorport This port provides 15-pin, analog RGB port.Please refer to the External RGB monitor port pin assignment section for information on external RGB monitor port pin assignment.This portallows you to connect an external RGB monitorto the computer. Cooling vents The cooling vents ...

Figure 3-5 The underside of the computer 1 2 3 4 1. Battery lock 3. Memory module slot 2. Battery release latch 4. Cooling vents Product appearance depends on the model you purchased. Battery lock Slide the battery lock to release the battery packready for removal. Battery release latch Slide and ho...

Front with the display open This section shows the computer with the display panel open. In order toopen the display, lift the display panel up and position it at a comfortableviewing angle for you. Figure 3-6 The front of the computer with the display panel open 8 6 10 11 1 8 9 5 2 3 4 7 7 12 1. Wi...

Touch Pad The Touch Pad located in the palm rest is usedto control the movement of the on-screen pointer.To use the Touch Pad, simply touch and moveyour fingertip across it in the direction you wantthe on-screen pointer to go. Touch Pad controlbuttons The two buttons below the Touch Pad are usedlike...

Hard Disk Drive orSolid State Drive The size of the hard disk drive varies dependingon the model.To check which type of HDD/SSD is included inyour model, open the TOSHIBA PC DiagnosticTool Utility by clicking Desktop -> Desktop Assist -> Support & Recovery -> PC Diagnostic Tool . Please...

Display controller The display controller interprets softwarecommands into hardware commands that turnparticular parts on the screen on or off.The display controller also controls the videomode and uses industry standard rules to governthe screen resolution and the maximum numberof colors that can b...

running under battery modeusing the internal LCD display only The Vari-Bright feature can be enabled in the AMD VISION Engine ControlCenter/Catalyst Control Center. You can access the center in the followingway: Right-click on the desktop and click AMD VISION Engine Control Center / Catalyst Control...

Power on Power off(no operation) AC adaptornotconnected Remainingbattery capacityis above lowbattery triggerpoint • Operates• LED: off Remainingbattery capacityis below lowbattery triggerpoint • Operates• LED: flashesamber Remainingbattery capacityis exhausted Computer shutsdown DC IN/Battery indica...

Power indicator Check the Power indicator to determine the power status of the computer - the following indicator conditions should be noted: White Indicates power is being supplied to thecomputer and the computer is turned on. Flashing white Indicates that the computer is in Sleep Mode andthat ther...

Power Requirements AC adaptor 100-240V AC50 or 60 Hz (cycles per second) Computer 19V DC External RGB monitor port pin assignment 6 10 1 5 15 11 Pin Signal Name Description I/O 1 CRV Red Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground...

AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the variousinternational AC power outlets and the cord must meet the standards forthe country/region in which it is used. All cords must meet the followingspecifications: Wire size: Minimum 0.75 mm 2 Current rating: ...

Chapter 4 Operating Basics This chapter describes the basic operations of your computer, highlightsthe precautions that should be taken when using it. The Keyboard The computer’s keyboard layouts are compatible with a 104/105-keyenhanced keyboard - by pressing some keys in combination, all of the104...

CAPS LOCK This indicator glows green when letter keys arelocked into their uppercase format. NUM LOCK When the NUM LOCK indicator glows, you canuse the number keys on the keyboard for numberentry. Function Key The function keys (F1 ~ F12) are the twelve keys at the top of yourkeyboard. The FN key is...

Specialfunction mode Standard F1-F12 mode Function F8 FN + F8 Moves media forward. F9 FN + F9 Decreases the computer's volume. F10 FN + F10 Increases the computer's volume. F11 FN + F11 Turns the sound on or off. F12 FN + F12 Turns the Airplane mode on or off. FN + 1 FN + 1 Reduces the icon size on ...

3. Release ALT - the ASCII character will appear on the display screen. Optical disc drives The computer may be installed with a DVD Super Multi drive, Blu-ray™Combo drive or Blu-ray™ Writer drive (BDXL™). When the computer isaccessing an optical disc, the indicator on the drive glows. Formats The d...

1. When the computer’s power is on, press the eject button to open thedisc tray slightly. 2. Grasp the disc tray gently and pull until it is fully opened. Figure 4-5 Pressing the eject button and pulling the disc tray open 1 2 1. Eject button 2. Disc tray 3. Lay the disc, label side up, in the disc ...

Writable discs This section describes the types of writable discs. Check the specificationsof your drive to see the types of discs it can write. CDs CD-R discs can be written only once. The recorded data cannot beerased or changed.CD-RW discs including multi speed CD-RW discs, high-speed CD-RWdiscs ...

in this section. If you fail to do so, you may find that the optical disc drivemay not function properly, and you may fail to write or rewrite informationsuccessfully - this may cause you to either lose data or incur other damageto the drive or media. Disclaimer TOSHIBA does not bear responsibility ...

Disc created in DVD-R DL format4 (Layer Jump Recording) cannot beread. When writing or rewriting Please observe the following points while you write or rewrite data to amedia: Always copy data from the hard disk drive to the optical media - do notuse the cut-and-paste function as the original data w...

Display Devices & Audio If the video image is not displayed on an external display or television,stop the TOSHIBA VIDEO PLAYER, and change the screenresolution. To change the screen resolution, click Desktop -> Desktop Assist -> Control Panel -> Appearance and Personalization -> Disp...

TOSHIBA Blu-ray Disc Player Please be aware of the following limitations when you use TOSHIBA Blu-ray Disc Player. Notes on Use This software can only be used on Windows 8.Playback of high bit rate content may cause frame dropping, audioskipping or decrease in computer performance.Close all other ap...

To playback video on an external display or TV using TOSHIBA Blu-ray Disc Player, use output devices like external displays or TV thathave HDCP supported HDMI port. The video cannot be displayed onan external display or TV connected to the RGB connector.The Blu-ray Disc™ movie can be played only on ...

Notes on 3D Playback for TOSHIBA Blu-ray Disc Player The 3D playback function can playback 3D video content, and your 2Dhome video content and other 2D content created by you (DVD or videofile) in 3D using real-time 2Dto3D conversion. The 3D playback function CANNOT be used to playback 2D videoconte...

Wireless communications The computer’s wireless communication function supports some wirelesscommunication devices.Only some models are equipped with both Wireless LAN and Bluetoothfunctions. Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near amicrowave oven or in areas subject to...

configuration, client design and software/hardware configurations. Thetransmission rate described is the theoretical maximum speed as specifiedunder the appropriate standard - the actual transmission speed will belower than the theoretical maximum speed. Setting 1. Please make sure that the Wireless...

regulations may impose a number of limitations to the use of wirelesscommunication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision aand n)Band 2.4GHz (2400-2483.5 MHz) (Revisionb/g and n) The range of the wireless signal is related to the transmit rate of thewireless communication. Co...

LAN The computer has built-in support for Ethernet LAN (10 megabits persecond, 10BASE-T), Fast Ethernet LAN (100 megabits per second,100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second,1000BASE-T).This section describes how to connect/disconnect to a LAN. Do not install or remove a memory ...

Do not connect any power supplying device to the LAN cable that isconnected to the LAN jack. Otherwise, malfunctions or damage mayoccur. 1. Turn off the power to all external devices connected to the computer. 2. Plug one end of the cable into the LAN jack. Press gently until youhear the latch click...

completely discharged, the system will lose this information and the realtime clock and calendar will stop working.You can change the Real Time Clock settings in the BIOS setup utility.Please refer to Troubleshooting for further information. Care and use of the battery pack This section provides the...

indicator flashes, the computer will enable Hibernation Mode so that you donot lose any data, and automatically turn itself off.You must recharge a battery pack when it becomes discharged. Procedures To recharge a battery pack, connect the AC adaptor to the DC IN 19V jackand plug the other end into ...

The DC IN/Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the followingconditions: The battery has not been used for a long time.The battery has completely discharged and been left in the computerfor a long time. In such cases you should f...

How much charge the battery contained to begin with.How you use optional devices, such as a USB device, to which thebattery supplies power.Whether you enable Sleep Mode, which can conserve battery power ifyou are frequently turning the computer off and on.Where you store your programs and data.Wheth...

4. Connect the AC adaptor to the DC IN 19V jack of the computer, andto a wall outlet that is supplying power. The DC IN/Battery indicator should glow amber to indicate that the battery pack is being charged,however, in the event that DC IN/Battery indicator does not glow this indicates that power is...

6. Slide and hold the battery release latch to disengage the battery packand then lift it up to remove it from the computer. Figure 4-9 Releasing the battery pack -1 1 2 3 3 1 2 Figure 4-10 Releasing the battery pack -2 1. Battery lock 3. Battery pack 2. Battery release latch Installing the battery ...

You should place a mat beneath the computer in order to prevent thecomputer's lid from becoming scratched or damaged when you areinstalling/replacing the memory module. In this instance you shouldavoid mats that are made of materials that hold or generate staticelectricity.When installing or removin...

8. Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed. Figure 4-13 Seating the memory module cover 1 2 1. Memory module cover 2. Screw Product appearance depends on the model you purchased. 9. Install the battery pack...

8. Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and thecircuits locating close to the memory modules will become hot. In thiscase, let them cool to room temperature before you replace them. Oryou will get burnt if you touc...

Please note that an adaptor is required to use miniSD/microSD Card.Please note that not all memory media have been tested and verifiedto work correctly. Therefore, it is not possible to guarantee that allmemory media will operate properly.The slot does not support Magic Gate functions. Figure 4-15 E...

SDXC 64GB Memory media format New media cards are formatted according to specific standards. If you wishto reformat a media card, be sure to do so with a device that uses mediacards. Formatting a memory media card Memory media cards are sold already formatted in conformity to specificstandards. If y...

Set the write-protect switch to the lock position, if you do not want to recorddata. Inserting a memory media The following instructions apply to all types of supported media devices. Toinsert a memory media, follow the steps as detailed below:1. Turn the memory media so that the contacts (metal are...

Do not remove the memory media while the computer is in Sleep orHibernation Mode. The computer could become unstable or data inthe memory media could be lost.Do not remove only the miniSD/microSD Card while leaving theadaptor in the Memory media slot. External monitor An external analog monitor can ...

HDMI Device An HDMI display device can be connected to the HDMI out port on thecomputer. To connect the HDMI display device, follow the steps as detailedbelow: As the port operation of all HDMI (High-Definition Multimedia Interface)display devices have not been confirmed, some HDMI display devices m...

3. To use the internal speakers on your computer, select Speakers. To usethe television or the external monitor that you have connected to thecomputer, select a different playback device.4. Click the Set Default button if it is available.5. Click OK to close the Sound dialog. Settings for display vi...

Figure 4-19 Security lock 1 2 1. Security lock slot 2. Security lock Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to makeyour computer even more powerful and convenient to use. For reference,the following list details some of the items that are availa...

Microphone Level Follow the steps below to change the microphone recording level.1. Right click on the speaker icon on the Taskbar, and select Recording devices from the sub menu. 2. Select Microphone , and click Properties . 3. On the Levels tab move the Microphone slider to increase or decrease th...

Power Management The audio controller in your computer can be turned off when the audiofunction is not used. To adjust the configuration of audio powermanagement, click the Power Management button . When audio power management is enabled, the circle button at theupper left of the Power Management is...

You can clean the display screen by spraying a small amount of glasscleaner onto a soft, clean cloth and then wiping the screen gently withthe cloth. Never spray cleaner directly onto the computer or let liquid run into any partof it. Never use harsh or caustic chemical products to clean the compute...

Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer,and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with thecomputer and details how to start them. For furt...

TOSHIBA HDDAccelerator TOSHIBA HDD Accelerator is an application thatcan improve hard drive access performance byusing part of the main memory of the computeras a cache.To access this utility, click Desktop -> Desktop Assist -> Tools & Utilities -> HDD Accelerator . For details on TOSHI...

Special features The following features are either unique to TOSHIBA computers or areadvanced features which make the computer more convenient to use.Access each function using the following procedures. *1 To access the Power Options, click Desktop -> Desktop Assist -> Control Panel -> Syst...

Low batteryautomatic HibernationMode *1 When battery power is exhausted to the pointthat computer operation cannot be continued, thesystem automatically enters Hibernation Modeand shuts itself down. This can be specified inthe Power Options. Heat dispersal *1 To protect against overheating, the proc...

Passwords set by the TOSHIBA Password utility function are different fromthe Windows password. User Password To start the utility, click the following items: Desktop -> Desktop Assist -> Tools & Utilities -> User Password User authentication may be required to validate user rights when ...

To end the BIOS Setup, press F10 and then press ENTER to acceptthe changes. The computer will restart. If your computer does not load the BIOS Setup utility, please refer to the Troubleshooting section. If you forget your HDD User Password, TOSHIBA will NOT be able toassist you, and your HDD will be...

If you enter the password incorrectly three times in a row, or if you don’tenter the password within 1 minute, the computer shuts off. In this case,some features that can power on the computer automatically (Wake-up onLAN, Task Scheduler, etc) may not work. You must turn the computer backon to retry...

Sleep and Charge This tab allows you to set advanced features when the power of thecomputer is turned OFF. "Power OFF" includes Sleep Mode, HibernationMode or shutdown state.It also displays the remaining battery capacity. Sleep and Charge Your computer can supply USB bus power (DC5V) to the...

When Sleep and Charge function is enabled, the USB Wakeupfunction does not work for compatible ports. In that case, if there is aUSB port that does not have the Sleep and Charge function, attachthe mouse or keyboard to it. If all USB ports have the Sleep andCharge function, change to disable Sleep a...

Power On Display This option allows you to select the display to be used when the computeris started. Please note that this setting is only available on standard VGAmode and is not available as part of the Windows Desktop properties. Auto-Selected Selects an external monitor if one is connectedand t...

Panel Open - Power On This option allows you to change the Panel Open - Power On setting. Enabled Enables the Panel Open - Power On function. When you open the display panel while yourcomputer is turned off, the system will boot upautomatically. Disabled Disables the Panel Open - Power On function. ...

Internal USB 3.0 controller Use this option to enable or disable the internal USB 3.0 controller. If Disabled is selected, the internal USB 3.0 port(s) on the computer will work as USB 2.0 port(s), which will save power. Enabled Enables the internal USB 3.0 controller. Disabled Disables the internal...

Enabled Enables Built-in LAN functions. Disabled Disables Built-in LAN functions. TOSHIBA Media Player by sMedio TrueLink+ Please be aware of the following limitations when you use the TOSHIBAMedia Player by sMedio TrueLink+: Notes on use This software is a multimedia player which can be used to pla...

4. Click a photo file to playback. Opening TOSHIBA Media Player by sMedio TrueLink+ Manual The features and operations about TOSHIBA Media Player are explainedin the TOSHIBA Media Player Manual. Use the following procedure to openTOSHIBA Media Player Manual:Click the Tutorials icon on the Start Page...

Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be started using the followingmethods: Click Desktop -> Desktop Assist -> Support & Recovery -> PC Health Monitor . Click the icon ( ) in the notification area, then click the " Enable PC Health Monitor... "...

Operate the computer at full power.Do not use power-saving features.Do not write to the media when the virus check software is running.Wait for it to finish, then disable virus detection programs including anysoftware that checks files automatically in the background.Do not use utilities, including ...

Chapter 6 Troubleshooting TOSHIBA have designed this computer for durability, however, shouldproblems occur you are able to use the procedures detailed in this chapterto help determine the cause.All users should become familiar with this chapter as knowing what mightgo wrong can help prevent problem...

Check all cables to ensure they are correctly and firmly attached to thecomputer - loose cables can cause signal errors.Inspect all connecting cables for loose wires and all connectors forloose pins.Check that your disc media is correctly loaded Always try to make detailed notes of your observations...

Hardware If you cannot find a software problem, you shouldthen check the setup and configuration of yourhardware. First run through the items in thepreliminary checklist as described previouslythen, if you still cannot correct the problem, try toidentify the source - the next section providescheckli...

The computer will not load advanced options during startup By holding down one of the following keys during startup, your computerwill load advanced options as shown below. Key Advanced option F2 BIOS utility F12 Boot menu 0 (zero) Recovery options If your computer starts to load the Operating Syste...

Real Time Clock Problem Procedure The BIOS settingand system date/time are lost. The charge in the Real Time Clock (RTC) batteryhas run out - you will need to set the date and timein the BIOS setup application by using thefollowing steps:1. Press and hold the F2 key, and then turn on the computer. R...

Problem Procedure Markings appear onthe computer'sdisplay panel. These marks may have come from contact with thekeyboard and Touch Pad while the display panelhas been closed. You should try to remove themarks by gently wiping the display panel with aclean dry cloth or, if this fails, with a good qua...

Problem Procedure You cannot access aCD/DVD/Blu-rayDisc™ in the drive Make sure the drive’s disc tray is securely closed.Press gently until it clicks into place.Open the disc tray and make sure the disc isproperly seated. It should lie flat with the labelfacing up.A foreign object in the disc tray c...

Touch Pad Problem Procedure The Touch Pad doesnot work. Check the Device Select settings.Click Desktop -> Desktop Assist -> Control Panel -> Hardware and Sound -> Mouse . Pressing function keys to enable. On-screen pointerdoes not respond topointing deviceoperation In this instance the s...

USB mouse Problem Procedure On-screen pointerdoes not respond tomouse operation In this instance the system might be busy - Trymoving the mouse again after waiting a shortwhile. Remove the mouse from the computer and thenreconnect it to a free USB port in order to ensure itis firmly attached. Double...

Problem Procedure USB device does notwork Remove the USB device from the computer andthen reconnect it to a free port in order to ensure itis firmly attached.Ensure that any required USB device drivers areproperly installed - to achieve this you should referto both the device documentation and theop...

Problem Procedure The battery depletesquickly even when Iturned OFF thepower of thecomputer. If Sleep and Charge function is enabled, thecomputer's battery will discharge duringhibernation or when the computer is turned off.Connect the AC adaptor to the computer or disablethe Sleep and Charge functi...

Problem Procedure Annoying sound isheard In this instance you may be experiencing feedbackfrom either the internal microphone or an externalmicrophone connected to the computer - pleaserefer to Sound System and Video mode for further information.Volume cannot be adjusted during Windows startup or sh...

Problem Procedure No display Try adjusting the contrast and brightness controlson the external monitor.Press the function key in order to change thedisplay priority and ensure that it is not set for theinternal display only.Check to see if the external monitor is connected.When the external monitor ...

Wireless LAN If the following procedures do not restore LAN access, consult your LANadministrator. For more information on wireless communication, refer to Operating Basics . Problem Procedure Cannot accessWireless LAN Make sure the computer's Wireless communicationfunction is on.If problems persist...

If a problem occurs when you are running software applications,consult the software documentation for troubleshooting suggestionsand consider calling the software company's technical supportdepartment for assistance.Consult the reseller or dealer from where you purchased yourcomputer and/or software...

Index A AC adaptor additional 4-41connecting 2-3DC IN 19V jack 3-2 B Battery extending life 4-27monitoring capacity 4-26real time clock 3-10, 4-23save mode 5-4types 4-23 Battery pack replacing 4-28 Bluetooth problems 6-16 Boot Priority 5-11 C Cleaning the computer 4-43 Cooling vents 3-5, 3-6 D DC IN...

Glossary The terms in this glossary cover topics related to this manual. Alternatenaming is included for reference. AbbreviationsAC: Alternating current ANSI: American National Standards Institute AMT: Intel Active Management Technology ASCII: American Standard Code for Information Interchange BIOS:...