Toshiba 555 - Manual

Toshiba 555

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Table of Contents:

  • Page 3 – Preface 1; Preface; How to read this manual
  • Page 5 – CONTENTS 3; CONTENTS
  • Page 6 – CONTENTS
  • Page 7 – CONTENTS 5
  • Page 8 – CONTENTS
  • Page 10 – Messages Displayed on the Touch Panel
  • Page 11 – Messages Displayed on the Touch Panel 9
  • Page 12 – 0 Messages Displayed on the Touch Panel; Error Codes
  • Page 13 – Clearing a Paper Jam 11; Clearing a Paper Jam; Locating a paper jam
  • Page 14 – 2 Clearing a Paper Jam; Clearing a paper jam; Clear the paper jam; After clearing the jam, close all the opened covers.; Tips on removing the jammed paper; Remove the jammed paper carefully so as not to tear it.
  • Page 15 – Clearing a Paper Jam 13; If paper jams occur frequently; Paper jam in the Reversing Automatic Document Feeder (Lower); Do not touch the transfer belt.; Open the Reversing Automatic Document Feeder.
  • Page 16 – 4 Clearing a Paper Jam; Paper jam in the Reversing Automatic Document Feeder (Upper); Close the Reversing Automatic Document Feeder.
  • Page 17 – Clearing a Paper Jam 15; Close the transport guide.; Paper jam in the bypass tray; Close the upper cover.
  • Page 18 – 6 Clearing a Paper Jam; Paper jam in the External Large Capacity Feeder (optional); Remove the jammed paper by turning the green dial.
  • Page 19 – Clearing a Paper Jam 17; Close the Hole Punch Unit cover.
  • Page 20 – 8 Clearing a Paper Jam; Close the jam access cover of the Inserter.
  • Page 21 – Clearing a Paper Jam 19; Open the upper cover of the finisher.
  • Page 22 – 0 Clearing a Paper Jam; Close the upper cover of the finisher.
  • Page 23 – Clearing a Paper Jam 21; Close the guide plate.
  • Page 24 – 2 Clearing a Paper Jam; Paper jam inside of the equipment; Remove the jammed paper.; Open the paper feed cover.
  • Page 25 – Clearing a Paper Jam 23; Close the drawer and the paper feed cover.
  • Page 26 – 4 Clearing a Paper Jam; Remove the jammed paper on the exit cover side.; Open the front cover of the equipment.
  • Page 27 – Clearing a Paper Jam 25; Close the exit cover.; Open the fuser unit cover.
  • Page 28 – 6 Clearing a Paper Jam; Close the fuser unit cover slowly.; Clearing paper jams caused by a wrong paper size setting; Open the duplexer guide.
  • Page 29 – Clearing a Paper Jam 27; Jam when making copies or prints (using a drawer)
  • Page 30 – 8 Clearing a Paper Jam; Press the drawer button indicated in the message.
  • Page 31 – Clearing a Paper Jam 29; Jam when making copies or prints (using the bypass tray); Jam when printing from the FAX
  • Page 32 – 0 Clearing a Paper Jam; Close the drawer and turn on the main power switch.
  • Page 33 – Clearing a Staple Jam 31; Clearing a Staple Jam; Staple jam in the Finisher MJ-1027 / Saddle Stitch Finisher MJ-1028; Open the front cover of the finisher.; Remove any jammed staples with something sharp.
  • Page 34 – 2 Clearing a Staple Jam; Close the front cover of the finisher.; Staple jam in the Saddle Stitch Finisher MJ-1029; Fit the staple cartridge into the stapler.
  • Page 35 – Clearing a Staple Jam 33
  • Page 36 – 4 Clearing a Staple Jam; Staple jam in the saddle stitch unit; Open the lower cover of the Saddle Stitch Finisher.
  • Page 37 – Clearing a Staple Jam 35; Make sure of the following two requirements before test stapling:; Remove the jammed staples.; Fit the staple cartridges.; Carefully insert the saddle stitch unit into the finisher.
  • Page 38 – 6 Clearing a Staple Jam; Close the lower cover of the Saddle Stitch Finisher.
  • Page 39 – Replacing a Toner Cartridge 37; Replacing a Toner Cartridge; Never attempt to incinerate toner cartridges.
  • Page 40 – 8 Replacing a Toner Cartridge; Open the toner cover.
  • Page 41 – Replacing a Toner Cartridge 39; Close the toner cover.
  • Page 42 – 0 Replacing a Toner Cartridge; Replacing a “Near Empty” toner cartridge
  • Page 43 – Replacing a Toner Cartridge 41; Replace the toner cartridge.
  • Page 44 – 2 Refilling With Staples; Refilling With Staples
  • Page 45 – Refilling With Staples 43; Refilling Saddle Stitch Finisher MJ-1029 staples; Pull out the seal bundling the staples straight.
  • Page 46 – 4 Refilling With Staples; Pull out the empty staple case.
  • Page 47 – Refilling With Staples 45; Refilling saddle stitch unit staples; Open the lower cover of the finisher.
  • Page 48 – 6 Refilling With Staples
  • Page 49 – Cleaning the Hole Punch Dust Bin 47; Cleaning the Hole Punch Dust Bin; Dispose of the paper punchings.
  • Page 51 – TROUBLESHOOTING FOR COPYING
  • Page 52 – 0 Copying Problems; Copying Problems
  • Page 53 – Copying Problems 51
  • Page 55 – TROUBLESHOOTING FOR PRINTING
  • Page 56 – 4 Print Job Problems; Print Job Problems; Clearing print job errors; To print by placing paper on the bypass tray
  • Page 57 – Print Job Problems 55; To print by setting suitable-size paper in the drawer; Place the paper in the drawer.
  • Page 58 – 6 Print Job Problems; Cannot remember the document password for a Private Print job; Corrective Action
  • Page 59 – Printer Driver Problems 57; Printer Driver Problems; Command line options not processed
  • Page 60 – 8 Printer Driver Problems; Cannot print a job as expected using PS3 printer driver
  • Page 61 – Network Connection Problems 59; Network Connection Problems; Cannot print with the equipment (network connection problems); Cannot print with SMB print
  • Page 62 – 0 Client Problems; Client Problems; Checking the client status
  • Page 63 – Hardware Problems 61; Hardware Problems; Startup page not printed; Print jobs not output
  • Page 65 – TROUBLESHOOTING FOR SCANNING
  • Page 66 – 4 Scanning Problems; Scanning Problems; Cannot E-mail my scans; Cannot find the data saved in the shared folder
  • Page 67 – TROUBLESHOOTING FOR e-Filing
  • Page 68 – 6 e-Filing Web Utility Problems; e-Filing Web Utility Problems; e-Filing Web Utility terminates the session
  • Page 69 – e-Filing Web Utility Problems 67; Error messages
  • Page 70 – 8 e-Filing Web Utility Problems
  • Page 72 – 0 Locating the Equipment in the Network; Locating the Equipment in the Network; Cannot locate the equipment in the network
  • Page 73 – Locating the Equipment in the Network 71; Cannot locate the equipment with Local Discovery
  • Page 74 – 2 Locating the Equipment in the Network; Equipment does not respond to ping command
  • Page 75 – LDAP Search and Authentication Problems 73; LDAP Search and Authentication Problems; LDAP authentication takes a long time
  • Page 76 – 4 Printing Problems (Network Related); Raw TCP or LPR print in a Windows operating system environment
  • Page 77 – Printing Problems (Network Related) 75; IPP print in a Windows operating system environment
  • Page 78 – 6 Printing Problems (Network Related); Macintosh environment
  • Page 79 – N/W-Fax Driver Installation Error Messages; Setup needs to copy Windows NT files; Client software CD now required
  • Page 80 – This port is currently in use
  • Page 82 – 0 Hardware Status Icons on TopAccess [Device] Tab; Hardware Status Icons on TopAccess [Device] Tab; Printer Error 1
  • Page 83 – Hardware Status Icons on TopAccess [Device] Tab 81; Paper Empty; Paper Jam; Staples Empty; Call for Service
  • Page 84 – 2 Error Messages; Error Messages
  • Page 85 – Error Messages 83
  • Page 86 – 4 Error Messages
  • Page 87 – Error Messages 85
  • Page 88 – 6 Error Codes; Error codes on print jobs
  • Page 89 – Error Codes 87
  • Page 90 – 8 Error Codes; Error codes on transmission and reception
  • Page 91 – Error Codes 89
  • Page 92 – 0 Error Codes
  • Page 93 – Error Codes 91; Error codes on scan jobs
  • Page 94 – 2 Error Codes
  • Page 95 – Error Codes 93
  • Page 96 – 4 Error Codes
  • Page 98 – 6 When You Think Something Is Wrong With the Equipment; When You Think Something Is Wrong With the Equipment; General operations
  • Page 99 – When You Think Something Is Wrong With the Equipment 97; Originals and paper
  • Page 100 – 8 Regular Maintenance; Regular Maintenance
  • Page 101 – INDEX
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MULTIFUNCTIONAL DIGITAL SYSTEMS

Troubleshooting Guide

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Summary

Page 3 - Preface 1; Preface; How to read this manual

Preface 1 Preface Thank you for purchasing TOSHIBA Multifunctional Digital Systems. This manual describes how to troubleshoot the problems that could occur while you are using the equipment. Keep this manual within easy reach, and use it to configure an environment that makes the best use of the e-S...

Page 5 - CONTENTS 3; CONTENTS

CONTENTS 3 CONTENTS Preface....................................................................................................................................... 1 Chapter 1 TROUBLESHOOTING FOR THE HARDWARE Messages Displayed on the Touch Panel .........................................................

Page 6 - CONTENTS

4 CONTENTS Print jobs not output ............................................................................................................ 61 Chapter 4 TROUBLESHOOTING FOR SCANNING Scanning Problems .....................................................................................................

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