Page 2 - INTRODUCTION; The machine is operated with reasonable care.; PROTECT THE ENVIRONMENT; Always remember to recycle.; INTENDED USE; Do not use this; MACHINE DATA; SERIAL NUMBER LABEL LOCATION; UNCRATING MACHINE
2 Tennant T500 (02-2023) INTRODUCTION This manual is furnished with each new model.It provides necessary operation and maintenanceinstructions. Read this manual completely andunderstand the machine beforeoperating or servicing it. This machine will provide excellent service. However,the best results...
Page 3 - CONTENTS; SAFETY; MACHINE COMPONENTS; MAINTENANCE
CONTENTS Tennant T500 (7-2024) 3 INTRODUCTION 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . INTENDED USE 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . MACHINE DATA 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . SERIAL NUMBER LABEL LOCATION 2 . . . . . . UNCRATING M...
Page 5 - IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS
SAFETY Tennant T500 (02-2023) 5 IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS The following warning precautions are used throughoutthis manual as indicated in their description: WARNING: To warn of hazards or unsafe practices which could result in severe personalinjury or death. FOR SAFETY...
Page 7 - WARNING LABEL
SAFETY Tennant T500 (02-2023) 7 SAFETY LABELS The safety labels appear on the machine in the locations indicated. Replace labels if they are missing or becomedamaged or illegible. WARNING LABEL − Located on recovery tank cover. WARNING LABEL − Electrical hazard.Disconnect batterycables before servic...
Page 9 - OPERATION; Detergent mixing ratio knob; SCRUB HEAD TYPES
OPERATION Tennant T500 (07-2024) 9 MACHINE COMPONENTS 1. Control handle2. Control handle start bail3. Control panel4. Forward/Reverse lever5. Speed control knob6. USB port (Service only)7. Key switch8. Recovery tank lid9. Recovery tank float shut‐off screen 10. Emergency shut-off button11. Accessory...
Page 10 - PRO-MEMBRANE CONTROL PANEL MODEL; Telemetry Connectivity indicator; PRO-PANEL CONTROLS MODEL
OPERATION 10 Tennant T500 (7-2024) CONTROL PANEL COMPONENTS PRO-MEMBRANE CONTROL PANEL MODEL 1 3 5 2 4 6 8 9 11 13 10 12 7 1. 1-Step button2. Preset zone control buttons3. Brush pressure button4. Brush pressure indicator5. Solution flow button6. Solution flow indicator7. Severe environment button (o...
Page 12 - FOR SAFETY: When using lithium; x6V Standard Batteries; IRIS
OPERATION 12 Tennant T500 (7-2024) INSTALLING BATTERIES LITHIUM-ION BATTERY For machines equipped with lithium-ion battery,contact Tennant Service for battery service andreplacement. FOR SAFETY: When using lithium − ion battery model, battery service to be performed by TennantService only. FLOODED (...
Page 13 - Conventional scrubbing:; BRUSH AND PAD INFORMATION; Polypropylene bristle scrub brush (Black)
OPERATION Tennant T500 (01-2017) 13 HOW THE MACHINE WORKS Conventional scrubbing: When using the conventional scrubbing mode, waterand detergent mixture from the solution tank flows tothe floor and the rotating brush(es)/pad(s) scrub thefloor clean. As the machine moves forward, thesqueegee with vac...
Page 14 - CHARGE BATTERIES; Lithium; ATTACHING SQUEEGEE ASSEMBLY
OPERATION 14 Tennant T500 (11-2023) MACHINE SETUP CHARGE BATTERIES Lithium − ion batteries must be charged prior to initial use, see CHARGING BATTERIES. ATTACHING SQUEEGEE ASSEMBLY FOR SAFETY: Before leaving or servicing machine,stop on level surface, turn off machine, remove keyand set parking brak...
Page 15 - INSTALLING DISK BRUSHES/PADS; Raise scrub head off floor and remove key.
OPERATION Tennant T500 (01-2017) 15 INSTALLING DISK BRUSHES/PADS (Disk Scrub Head Model) 1. Raise scrub head off floor and remove key. FOR SAFETY: Before leaving or servicing machine,stop on level surface, turn off machine, remove keyand set parking brake if equipped. 2. Attach the pad to the pad dr...
Page 16 - INSTALLING ORBITAL PADS; Backer pad; INSTALLING CYLINDRICAL BRUSHES; Double row of bristles
OPERATION 16 Tennant T500 (01-2017) INSTALLING ORBITAL PADS (Orbital Scrub Head Model) For best cleaning performance and to avoid damagingthe pad driver plate or floor surface, always use backerpad with working pads (Figure 13). Backer pad Working pad Orbital scrub head Pad driver plate FIG. 13 1. R...
Page 17 - FILLING SOLUTION TANK; Fill solution tank; Conventional Scrubbing -; Fill solution tank with; WARNING: Flammable materials can cause an; Only use commercially approved
OPERATION Tennant T500 (02-2023) 17 FILLING SOLUTION TANK FOR SAFETY: Before leaving or servicing machine,stop on level surface, turn off machine, remove keyand set parking brake if equipped. Fill the solution tank with water until level reaches the”3/3” mark on the solution tank drain hose indicato...
Page 19 - During first time use and after replacing; ACCESSORY RAILS; Do not use the accessory; CONTROL PANEL OPERATION; SUPERVISOR CONTROLS; instructions at the back of the manual.; PRO‐MEMBRANE CONTROL PANEL; Orbital scrub head model - If brush pressure is
OPERATION Tennant T500 (02-2023) 19 All cartridges are labeled with a manufacture date. Theshelf‐life of an un‐installed cartridge is one year frommanufacture date. For new cartridge replacement, theec-H2O module timer must be reset. See ec‐H2OWATER CONDITIONING CARTRIDGEREPLACEMENT. ATTENTION: Duri...
Page 20 - SOLUTION FLOW BUTTON
OPERATION 20 Tennant T500 (02-2023) SOLUTION FLOW BUTTON Press the solution flow button to increase or decreasethe solution flow rate (Figure 32). The solution flowindicator will display flow setting. No LED = No flow, One LED = Low flow, two LED's =Medium flow, three LED's = High flow. FIG. 32 SEVE...
Page 21 - Solid blue; Flashing
OPERATION Tennant T500 (07-2024) 21 ec-H2O BUTTON / INDICATOR (Option) The ec-H2O system automatically turns on at each keystart. A blue ec-H2O indicator appears when machineis equipped with the ec-H2O option. The green LEDilluminates when ec-H2O is activated. To turn off theec-H2O system, press the...
Page 22 - - Capable of machine operation with
OPERATION 22 Tennant T500 (7-2024) PRO-PANEL CONTROLS HOME SCREEN There are two types of user modes that will interfacewith the home screen. Supervisor Mode - Capable of machine operation with full use of all controls, along with configuringpermissions and restrictions for the operator mode andlogin...
Page 23 - BRUSH PRESSURE BUTTON; If brush pressure is set too high for scrubbing; SOLUTION FLOW BUTTON
OPERATION Tennant T500 (7-2024) 23 ec-H2O INDICATOR (Option) The ec-H2O system automatically turns on at each keystart. The ec-H2O icon will appear on the home screenthat is illuminated blue, indicating that the system isactivated (Figure 44). To turn off the ec‐H2O system,press the ec‐H2O button. T...
Page 24 - MAXIMUM SCRUB SPEED BUTTON; See SUPERVISOR; BATTERY DISCHARGE INDICATOR
OPERATION 24 Tennant T500 (07-2024) SEVERE ENVIRONMENT BUTTON (ec-H2O Model Option) Press the Severe Environment button to deliver a boostof cleaning detergent for areas with excessive soilbuildup (Figure 48). Press button one time for a 30 second detergentboost. The button will turn green and a 30 ...
Page 25 - PRESET ZONE CONTROL BUTTONS
OPERATION Tennant T500 (01-2017) 25 VIDEO TUTORIAL BUTTON(Operator Mode Home Screen) Press the video tutorial button to access the videotutorial screen (Figure 52). It includes videos on how toperform specific operation and maintenanceprocedures. Press the video buttons to start video.Press the rota...
Page 26 - Machine detected an
OPERATION 26 Tennant T500 (09-2020) SERVICE INDICATOR BUTTON The service indicator button will flash yellow or redwhen a machine fault is detected (Figure 57). Press theservice indicator button to view fault screen. Flashing yellow indicates a warning that requiresservice, but machine is still opera...
Page 28 - When conventional scrubbing with
OPERATION 28 Tennant T500 (07-2024) ATTENTION: When conventional scrubbing with cleaning detergents in solution tank, make sure to turnoff the ec-H2O system by pressing the ec‐H2O button(Figure 65). If cleaning detergent is accidentally cycledthrough ec-H2O system, a system fault will occur. Toclear...
Page 29 - EMERGENCY SHUT‐OFF BUTTON; Overlap each scrub path by 2 inches/5 cm.; Tile Cove; Do not operate machine in areas where the
OPERATION Tennant T500 (07-2024) 29 EMERGENCY SHUT‐OFF BUTTON Push the emergency shut‐off button in the event of anemergency (Figure 71). This red button shuts off allpower to machine. To regain power, turn the buttonclockwise and restart the key. FIG. 71 WHILE OPERATING MACHINE WARNING: Flammable m...
Page 30 - CIRCUIT BREAKER PANEL; Circuit; Key switch, control board; HOUR METER; DRAINING TANKS; DRAINING RECOVERY TANK; Drain and clean the recovery tank after each use.
OPERATION 30 Tennant T500 (09-2020) CIRCUIT BREAKER PANEL The machine is equipped with resettable circuitbreakers to protect the machine from a currentoverload. If a circuit breaker trips, disconnect thebattery cable connection and reset the breaker bypressing the reset button after the breaker has ...
Page 31 - DRAINING SOLUTION TANK; Drain the solution tank daily.
OPERATION Tennant T500 (02-2023) 31 4. Remove the debris tray and empty (Figure 77). FIG. 77 5. Rinse out the recovery tank with clean water andwipe clean of any soil residue (Figure 78). FIG. 78 DRAINING SOLUTION TANK Drain the solution tank daily. 1. Transport the machine to drain area. FOR SAFETY...
Page 32 - Pro-Membrane Control Panel; xxxxxx; LED Fault Code
OPERATION 32 Tennant T500 (07-2024) SERVICE INDICATOR CODES When the machine or battery charger detects a fault, the service indicator will flash. A fault code will be provided todetermine problem as described below. Flashing service indicator Flashing LED fault code Pro-Membrane Control Panel Pro‐P...
Page 33 - SERVICE INDICATOR CODES - Continued; S S
OPERATION Tennant T500 (09-2020) 33 SERVICE INDICATOR CODES - Continued LED Fault Code ☼ = Flashing LCD FaultCode CAUSE SOLUTION ☼ S S ☼ S 0x0B09 0x0B11 Battery watering pump pressureswitch not connected or stuck open.Battery watering pump wiring,connector problem. Connect pressure switch. Cycle key...
Page 34 - ON‐BOARD BATTERY CHARGER SERVICE INDICATOR CODES; Check cable connections; S S S; Charger overheated
OPERATION 34 Tennant T500 (01-2017) ON‐BOARD BATTERY CHARGER SERVICE INDICATOR CODES LED Fault Code ☼ = Flashing LCD FaultCode CAUSE SOLUTION ☼ ☼ ☼ S S 0xF1000xF104 Charger error condition.Charger timer exceededmaximum charging time.Interrupts charging cycle. Contact serviceReplace batteries S ☼ ☼ S...
Page 35 - ec‐H2O SYSTEM SERVICE INDICATOR CODES - OPTION
OPERATION Tennant T500 (07-2024) 35 ec‐H2O SYSTEM SERVICE INDICATOR CODES - OPTION Flashing service indicator Flashing LED fault code Pro-membrane Control Panel Pro‐Panel Controls (LCD) Fault code xxxxxx Flashing service indicator Press icon to accessfault code screen Fault code screen Red or yellow...
Page 36 - Interval; Person; Key
MAINTENANCE 36 Tennant T500 (01-2017) MAINTENANCE CHART 13 14 6 4 1 3 1 7 14 14 12 10 15 9 11 8 5 2 Interval Person Resp. Key Description Procedure Daily O 1 Pads Check, flip or replace O 1 Brushes Check, clean O 2 Cylindrical brushes Check, clean O 3 Recovery tank Drain, rinse, clean float shut‐off...
Page 37 - AFTER DAILY USE
MAINTENANCE Tennant T500 (02-2023) 37 MACHINE MAINTENANCE To keep the machine in good working condition, simplyperform the following maintenance procedures. FOR SAFETY: Before leaving or servicing machine,stop on level surface, turn off machine, remove keyand set parking brake if equipped. FOR SAFET...
Page 38 - Cylindrical brush scrub head - Remove and clean
MAINTENANCE 38 Tennant T500 (01-2017) 6. Replace brushes when they no longer cleaneffectively or when the bristles are worn to theyellow indicator (Figure 87). FIG. 87 Orbital scrub head - Turn the working pad over orreplace when worn (Figure 88). FIG. 88 7. Wipe the squeegee blades clean. Inspect b...
Page 39 - Severe environment option - Refill the severe; AFTER WEEKLY USE
MAINTENANCE Tennant T500 (09-2020) 39 11. Severe environment option - Refill the severe environment tank with a recommended cleaningdetergent at full concentration (Figure 93). Replacecap. FIG. 93 12. Automatic battery watering option - Refill tank with distilled water (Figure 94). Replace cap. FIG....
Page 40 - AFTER EVERY 100 HOURS OF USE; Carbon Brush Replacement; Vacuum motor
MAINTENANCE 40 Tennant T500 (09-2020) 2. Cylindrical brushes - Rotate brushes from front torear (Figure 99). Replace brushes when they nolonger clean effectively. FIG. 99 3. Cylindrical scrub head - Remove debris buildupfrom underside of scrub head, including the idlerplates and drive hubs (Figure 1...
Page 41 - Do not leave the batteries partially discharged for; Before Charging
MAINTENANCE Tennant T500 (11-2023) 41 BATTERIES FOR SAFETY: Before servicing machine, stop onlevel surface, turn off machine and remove key. Your machine is equipped with either flooded (wet)lead‐acid, maintenance‐free (Sealed AGM) batteries orlithium-ion battery supplied by Tennant. FLOODED (WET) A...
Page 42 - LITHIUM
MAINTENANCE 42 Tennant T500 (11-2023) LITHIUM − ION BATTERY The lithium − ion battery pack is a maintenance − free battery protected by a battery management system(BMS). To achieve the maximum battery life, carefullyfollow the instructions below: S Lithium − Ion batteries must be charged prior to in...
Page 43 - CHARGING BATTERIES; The battery charger is set to
MAINTENANCE Tennant T500 (02-2024) 43 CHARGING BATTERIES The charging instructions in this manual are intendedfor the battery charger supplied with your machine. Theuse of other battery chargers that are not supplied andapproved by Tennant are prohibited. If your machine is equipped with an off‐boar...
Page 44 - BATTERY CHARGER SETTINGS; acid or sealed AGM
MAINTENANCE 44 Tennant T500 (07-2024) ATTENTION: Do not disconnect battery cableswhile charger is plugged in, circuit board damagemay result. 6. After charging batteries unplug the power supplycord and wrap cord around the cord hooks (Figure 110). For models equipped with an off‐board charger,always...
Page 45 - The battery discharge indicator; Dial; Replace the control console.
MAINTENANCE Tennant T500 (01-2017) 45 Pro-Membrane model. The battery discharge indicator will automatically reprogram to match battery typewhen the battery charger profile is changed. Pro-Panel Model - To change the on-board battery charger settings, see CHANGING ON-BOARD BATTERY CHARGER SETTINGS f...
Page 46 - See SUPERVISOR CONTROLS
MAINTENANCE 46 Tennant T500 (07-2024) CHANGING ON-BOARD BATTERY CHARGERSETTINGS (Pro‐Panel model) NOTE: To perform this procedure, machine must be insupervisor mode. See SUPERVISOR CONTROLS instructions at back of manual. 1. Turn the key to the on position. 2. Press the settings button located on th...
Page 47 - Low Float = Add Water; Distilled
MAINTENANCE Tennant T500 (NIL) 47 3. If the level indicator has a low white float add wateras described in the following instructions. (Figure 119). Low Float = Add Water High Float = Full FIG. 119 4. Locate the battery fill hose coupler inside thebattery compartment. Remove the dust cap andconnect ...
Page 50 - Gray; Reset timer for new cartridge.; Service switch
MAINTENANCE 50 Tennant T500 (01-2017) ec‐H2O WATER CONDITIONINGCARTRIDGE REPLACEMENT FOR SAFETY: Before leaving or servicing machine,stop on level surface, turn off machine, remove keyand set parking brake if equipped. The water conditioning cartridge is required to bereplaced when it reaches its ma...
Page 51 - Carefully load machine in trailer or on truck.; STORING MACHINE; FOR SAFETY: When storing Lithium
MAINTENANCE Tennant T500 (11-2023) 51 MACHINE JACKING FOR SAFETY: Before leaving or servicing machine,stop on level surface, turn off machine, remove keyand set parking brake if equipped. Use the designated locations to jack up the machine forservice (Figure 134). Empty the recovery and solutiontank...
Page 52 - FREEZE PROTECTION; Storing machine in freezing temperatures.
MAINTENANCE 52 Tennant T500 (09-2020) FREEZE PROTECTION Storing machine in freezing temperatures. 1. Completely drain solution tank and recovery tank. 2. Empty the water from the solution tank filter locatedunder machine. Replace filter (Figure 136). FIG. 136 3. Pour 1 gallon / 4 liters of propylene...
Page 53 - PROBLEM
MAINTENANCE Tennant T500 (01-2017) 53 TROUBLESHOOTING PROBLEM CAUSE SOLUTION Service indicator icon isflashing Machine or on‐board battery chargerfault has been detected See SERVICE INDICATOR CODES ec‐H2O icon is red orflashing red ec‐H2O system fault has beendetected See SERVICE INDICATOR CODES Mac...
Page 55 - SPECIFICATIONS; GENERAL MACHINE DIMENSIONS/CAPACITIES/PERFORMANCE
SPECIFICATIONS Tennant T500 (11-2023) 55 GENERAL MACHINE DIMENSIONS/CAPACITIES/PERFORMANCE MODEL 26 in / 650 mm Dual Disk 28 in / 700 mm Dual Disk 32 in / 800 mm Dual Disk Length 58.5 in / 1486 mm 59.1 in / 1501 mm 61.1 in / 1552 mm Width 27.5 in / 700 mm 29.5 in / 750 mm 33.5 in / 850 mm Height 43....
Page 56 - GENERAL MACHINE DIMENSIONS/CAPACITIES/PERFORMANCE - Continued
SPECIFICATIONS 56 Tennant T500 (11-2023) GENERAL MACHINE DIMENSIONS/CAPACITIES/PERFORMANCE - Continued MODEL 28 in / 700 mm Cylindrical Brush 28 in / 700 mm Orbital Length 59.1 in / 1501 mm 58.5 in / 1486 mm Width 30.7 in / 780 mm 28 in / 710 mm Height 43.3 in / 1100 mm 43.3 in / 1100 mm Weight 370 ...
Page 57 - DUAL DISK MODEL
SPECIFICATIONS Tennant T500 (01-2017) 57 MACHINE DIMENSIONS 43.3 in 1100 mm 27.5 in / 700 mm 26 in / 650 mm Model DUAL DISK MODEL 58.5 in / 1486 mm 26 in / 650 mm Model 38.3 in / 937 mm 26 in / 650 mm Model 41.3 in / 1049 mm 28 in / 700 mm Model 29.5 in / 750 mm 26 in / 700 mm Model 33.5 in / 800 mm...
Page 58 - CYLINDRICAL BRUSH MODEL
SPECIFICATIONS 58 Tennant T500 (01-2017) 43.3 in 1100 mm 30.7 in / 780 mm CYLINDRICAL BRUSH MODEL 59.1 in / 1501 mm 46.6 in / 1234 mm
Page 59 - ORBITAL PAD MODEL
SPECIFICATIONS Tennant T500 (01-2017) 59 43.3 in 1100 mm 28 in / 710 mm ORBITAL PAD MODEL 58.5 in / 1486 mm 41.3 in / 1049 mm
Page 60 - PRO‐MEMBRANE CONTROL PANEL MODEL; Unlocked Mode 1
SUPERVISOR CONTROLS 60 Tennant T500 (02-2023) ATTENTION: The following instructions are intended for supervisor use only. Remove pages from manual ifnecessary. SUPERVISOR CONTROLS The supervisor controls feature allows a supervisor toprogram the machine's scrubbing settings for operatoruse. The lock...
Page 61 - PRO‐PANEL CONTROLS MODEL; Supervisor Mode; - Capable of machine operation; Entering the Supervisor Mode -
SUPERVISOR CONTROLS Tennant T500 (07-2024) 61 PRO‐PANEL CONTROLS MODEL There are two types of user modes that will interfacewith the home screen. Operator Mode - Capable of machine operation with permissions and restrictions controlled by thesupervisor. The operator mode home screen restrictsaccess ...
Page 64 - Enabling the Login Screen; See Entering the
SUPERVISOR CONTROLS 64 Tennant T500 (07-2024) Enabling the Login Screen 1. Turn on the machine. 2. Press the help button and log into the machine assupervisor mode (Figure 159). See Entering the Supervisor Mode. FIG. 159 3. Press the machine settings button (Figure 160). FIG. 160 4. Press the Enable...
Page 65 - Disabling the Login Screen
SUPERVISOR CONTROLS Tennant T500 (07-2024) 65 Disabling the Login Screen 1. Turn on the machine. 2. Press the help button and log into the machine assupervisor mode (Figure 165). See Entering the Supervisor Mode. FIG. 165 3. Press the machine settings button (Figure 166). FIG. 166 4. Press the Disab...
