Page 5 - Warranty
Warranty Printer Warranty Tektronix warrants that the Phaser 750 Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the product proves defective during the warranty period, Tektronix, at its option, will: (1) repair the product b...
Page 8 - User safety summary
User safety summary Terms in manual: Caution: Conditions that can result in damage to the product. Warning: Conditions that can result in personal injury or loss of life. Use proper power source: Do not operate this product from a power source that applies more than the voltage specified. To avoid f...
Page 9 - DANGER high voltage:
Symbols as marked on product: DANGER high voltage: Protective ground (earth) terminal: Hot surface on or in the printer. Use caution to avoid personal injury: Use caution. Refer to the manual(s) for information: Warning If the product loses the ground connection, usage of knobs and controls (and oth...
Page 10 - User Guide; ix; Contents
User Guide ix Contents Tektronix Supplies and Accessories 1 Print Quality Modes 8 TekColor™ Color Corrections 9 Paper Tips 10 Paper and Transparency Trays 13 Multi-Purpose Tray 17 Loading Special Media 23 Automatic 2-Sided Printing 31 Manual 2-Sided Printing From the Multi-Purpose Tray 35 Troublesho...
Page 11 - Phaser 750 Color Printer
Page 12 - Tektronix Supplies and Accessories; Note; Supplies
User Guide 1 Tektronix Supplies and Accessories Note Inside the printer, all handles, knobs, and other features that the user interacts with are blue. When the front panel prompts you that a supply is low or needs to be replaced, make sure that you have replacements on hand. To order supplies and ac...
Page 14 - Fuser Roll and Cleaning Pad; Item; Fuser Cleaning Pad
User Guide 3 Fuser Item Part Number 110 volt 220 volt 016-1839-00 016-1840-00 Fuser Roll and Cleaning Pad Item Part Number Fuser Roll (with Cleaning Pad) 016-1843-00 Fuser Cleaning Pad 116-0329-00 33100-35 33100-36
Page 15 - Transfer Kit
4 Phaser 750 Color Printer Imaging Unit Item Part Number Imaging Unit (Color Imaging Kit) 016-1841-00 Transfer Kit Item Part Number Transfer Kit 016-1842-00 0236-41 0236-43
Page 18 - Automatic; PhaserShare® Token Ring Network Card
User Guide 7 Automatic Duplex/Lower Tray Assembly Features Part Number ■ Automatic duplex with the Duplex Unit ■ Lower Tray Assembly with: ■ 1 Paper Tray ■ 1 Transparency Tray ■ Increased paper-printing capacity ■ Increased printing versatility and convenience. U.S./Standard: ZDPLX Option 00 Metric:...
Page 19 - Print Quality Modes; You can select the Print Quality mode in the follow ways:; Black and White; and the
8 Phaser 750 Color Printer Print Quality Modes You can select the Print Quality mode in the follow ways: 1. From the software driver. (This always overrides the front panel setting.) 2. From the printer’s front panel. Press Menu, scroll to Print Quality, press Menu, and select a Print Quality Mode. ...
Page 20 - TekColor; From the printer’s front panel. Press; TekColorTM Color Correction.; Features
User Guide 9 TekColor ™ Color Corrections You can select the TekColor™ Color Correction mode in the following ways: 1. From the software driver. (This always overrides the front panel setting.) 2. From the printer’s front panel. Press Menu, scroll to Print Quality, press Menu, and select a TekColor™...
Page 21 - Caution; only; only; Paper Tips
10 Phaser 750 Color Printer Paper Tips Caution Do not use any media designed for inkjet printers, especially inkjet coated paper and inkjet transparencies. Inkjet media is coated with a substance that will damage the fuser. Tektronix does not furnish warranty service for damage or malfunction caused...
Page 22 - Letterhead; For printing letterhead:; tray put this material
User Guide 11 ■ When you select a media tray by location ( Upper, Middle, Lower, Multi-Purpose Tray ), the printer picks from that tray, regardless of the tray’s media type or size . ■ Always keep media in a sealed package to avoid the effects of humidity, which can affect print quality. Letterhead ...
Page 23 - Supported page sizes and image area; The printer supports five media sizes, which you select in the; Print
12 Phaser 750 Color Printer Supported page sizes and image area The printer supports five media sizes, which you select in the Print screen (using a supported printer driver). Margins Media Page size Print area Top / Bottom Sides 1 Letter 8.5 x 11 in. 8.21 x 10.56 in. .22 in. .14 in. 2 A4 210 x 297 ...
Page 24 - Paper and Transparency Trays; Paper Tray; Do not use transparency in the P; tray. This will result in; Trays
User Guide 13 Paper and Transparency Trays Paper Tray ■ 250-sheet capacity ■ 60 - 90 g/m 2 (16 - 24 lb.) ■ Use Tektronix Premium Color Printing Paper or Premium Laser Bond Paper for best results. ■ Paper only. Do not load transparencies. Note Load only laser paper in the paper trays. Specialty paper...
Page 25 - Transparency Tray; Use only Tektronix transparencies. See; Tektronix transparencies
14 Phaser 750 Color Printer Transparency Tray ■ Use only Tektronix transparencies. See page 1 for supplies ordering information. For information on Tektronix transparencies, visit the Tektronix web site: www.tek.com/Color_Printers/ products/ supplies/trans/index.html ■ Install the transparency tray ...
Page 26 - Loading Paper or Transparency Tray; Place the side to be printed (for example, letterhead paper)
User Guide 15 Loading Paper or Transparency Tray Note Place the side to be printed (for example, letterhead paper) face-down under the hooks. 1. Push down on the tray’s metal plate until it clicks, locking it in place. 2. Fan the media to release sheets that are stuck together. PAPER A4 0632-08 0632...
Page 27 - MAXIMUM TRAY LEVEL
16 Phaser 750 Color Printer 3. Place the media in the tray under the hooks. ■ Letterhead: Load this material face-down under the tray hooks. ■ Transparencies: Place the Tektronix logo strip face-up under the transparency tray hooks. Use Tektronix transparencies only. 4. Tray capacity: a. Paper tray ...
Page 28 - Overview; Supported Media
User Guide 17 Multi-Purpose Tray Overview Always use the Multi-Purpose Tray for speciality media; it supports the following media types: Supported Media Tray capacity Media thickness switch Paper and Paper 2nd Side75-105 g/m 2 , (20-28 lb.) 100 sheets Thin Tektronix Transparency Film 50 sheets Norma...
Page 29 - Thin
18 Phaser 750 Color Printer Note For the best coverage when using laser paper heavier than 105 g/m 2 (28 lb.) in the Multi-Purpose Tray, select Heavy Paper as the media type. If the printer experiences frequent media jams at the Multi-Purpose Tray, move the Media Thickness Switch to a thicker settin...
Page 30 - Loading the Multi-Purpose Tray; Pull out the slide and adjust the guides for the width of the media.; Media Thickness; switch for the media you are using
User Guide 19 Loading the Multi-Purpose Tray 1. Pull out the slide and adjust the guides for the width of the media. 2. Adjust the Media Thickness switch for the media you are using (see page 17 ). 0632-11 Thin Thick Normal 33100-68
Page 31 - Tektronix Transparency
20 Phaser 750 Color Printer 3. Insert the media: ■ For Tektronix Transparencies place the Tektronix strip facing down and refer to page 23 . ■ For Tektronix Color Laser Labels, place face-up and refer to page 28 . ■ For envelopes, place face-up and refer to page 25 . ■ For letterhead, place face-up ...
Page 32 - Tektronix Glossy Coated Paper
User Guide 21 Tektronix Glossy Coated Paper Tektronix Premium Cover Paper Tektronix Color Laser Label Paper ■ Letterhead ■ Office Laser Paper ■ Standard paper and letterhead 75 - 105 g/m 2 (20 - 28 lb.) Tek Glossy Coated Paper OK Letter OK 0632-45 or A4 Heavy Paper OK Letter OK 0632-64 or A4 Tek Lab...
Page 33 - Paper 2nd Side; Standard paper and letterhead 75 - 105 g/m; Heavy Paper; In the; Send the job to the printer.
22 Phaser 750 Color Printer Paper 2nd Side ■ Standard paper and letterhead 75 - 105 g/m 2 (20 - 28 lb.) Heavy Paper ■ Cover Stock 120-163 g/m 2 (60 lb.) ■ Index Stock 120-163 g/m 2 (90 lb.) ■ Card Stock 120-163 g/m 2 (40 lb.) Envelope #10 5. In the Print screen (using a supported driver), select Mul...
Page 34 - Loading Special Media; Tektronix Transparencies; Set the Media Thickness Switch to; Special Media
User Guide 23 Loading Special Media Tektronix Transparencies 1. Set the Media Thickness Switch to Normal. 2. Adjust the tray’s guides for the width of your Tektronix Transparencies. 3. Insert the transparency with the logo strip face-down, entering the printer first. Thin Thick Normal 33100-68 0632-...
Page 36 - Printing #10 Envelopes; Prepare each envelope: tuck in the envelope flap.; Envelopes
User Guide 25 Printing #10 Envelopes 1. Prepare each envelope: tuck in the envelope flap. 2. Adjust the printer’s media thickness switch to Thick. 3. Adjust the printer’s media guides for the width of your envelopes. 4. Insert the envelopes (maximum capacity is 10): a. Short end enters first. 0632-2...
Page 38 - Guidelines for envelope printing:
User Guide 27 Guidelines for envelope printing: Caution Never use envelopes with windows or metal clasps; they will damage the printer. Use envelopes that are at least #10-size. (4.13 x 9.5 in. /104.8 x 241.3 mm) ■ Do not print on the envelope’s back side. ■ Keep unused envelopes in their packaging ...
Page 39 - Printing on Tektronix Color Laser Labels; Adjust the printer’s media thickness switch to; Thick; Insert the label sheets (maximum capacity is
28 Phaser 750 Color Printer Printing on Tektronix Color Laser Labels At the printer: 1. Adjust the printer’s media thickness switch to Thick . 2. Insert the label sheets (maximum capacity is 30 sheets): a. Side to be printed is face-up. b. The top of the sheet enters the printer first. Thin Thick No...
Page 40 - Labels; Labels
User Guide 29 3. At the front panel prompt, scroll to Tek Labels and press OK, then scroll to the media size Letter or A4. In the application: Note For printing Tektronix Color Laser Labels, you can use common software settings. 4. If your application has a setting for Avery ® labels, use it as a te...
Page 41 - Guidelines for printing on labels:; Use Tektronix Color Laser Labels.; Tek Label; as the media type, the printer
30 Phaser 750 Color Printer Guidelines for printing on labels: ■ Use Tektronix Color Laser Labels. ■ If any of the labels on a sheet are missing, do not use that sheet; it may damage printer components. ■ When selecting Tek Label as the media type, the printer requires that room temperature be coole...
Page 42 - Automatic 2-Sided Printing; any special media (glossy coated; first side to be printed
User Guide 31 Automatic 2-Sided Printing Caution Never put media in the Duplex Unit; the printer reports a media jam. Use only laser bond paper for automatic two-sided printing in the paper tray. Do not use any special media (glossy coated paper) to print automatic two-sided printing. Two-sided prin...
Page 43 - Decide on a binding preference (how the page turns) for Step 5:
32 Phaser 750 Color Printer b. Place the top of the page under the paper tray’s hooks.This example shows letterhead paper. 3. Insert the paper tray in the printer’s middle ( b ) or lower ( c ) tray slots. Note For best results with two-sided printing, use 90 g/m 2 (24 lb.) laser paper. 4. Decide on ...
Page 45 - File
34 Phaser 750 Color Printer Macintosh Drivers: LaserWriter 8.6 a. From the File menu, select Print. b. From the pull-down menu, choose Layout. c. Select Print on Both Sides. d. Select a binding preference. LaserWriter 8.3.4 a. From the File menu, select Print. b. Click the Options button. c. Select ...
Page 46 - Set the media thickness switch refer to
User Guide 35 Manual 2-Sided Printing From the Multi-Purpose Tray Side 1 Caution Use only laser bond paper for the automatic two-sided printing in the paper trays. The Multi-Purpose tray should be used for manual two-sided printing on Tektronix Premium Color Printing Paper, Tektronix Glossy Coated P...
Page 47 - side to be printed; Front Panel
36 Phaser 750 Color Printer 2. Insert paper with the side to be printed face-up. This example shows letterhead paper. 3. In the printer’s front panel, select the media type and size at the prompt. 4. In the Print screen (using a supported driver), select Multi-Purpose Tray as the Paper Source or Tra...
Page 48 - Insert the paper with the; blank side; as the Paper Source or Tray Selection. Send
User Guide 37 Side 2 Note For a multi-page document, print even-numbered pages for Side 2. (This selection is application-specific). 1. Insert the paper with the blank side face-up. 2. In the printer’s front panel, select the media type and size at the prompt. 3. In the Print screen (using a support...
Page 49 - Troubleshooting Print Quality; Replace the Toner Cartridge.
38 Phaser 750 Color Printer Troubleshooting Print Quality For detailed troubleshooting information, refer to the printer’s CD-ROM or the Tektronix Color Printer Knowledge Base web site: www2.tek.com/TekSMART/ If you notice a problem with the quality of your prints, the probable solution is replacing...
Page 50 - Help; Print Quality
User Guide 39 2. From the Help menu, scroll to Supplies Information, press OK and print the Supplies Page. Use it to diagnose and correct problems. The Supplies Page contains useful information, such as the remaining life for supplies. 3. From the front panel Help menu, scroll to Print Quality, pres...
Page 51 - Symptom: Problem in one color only; color has many vertical streaks.
40 Phaser 750 Color Printer Symptom: Problem in one color only ■ 1 color has many vertical streaks. ■ 1 color has a light vertical streak. ■ 1 color is light or faded. 33100-61 33100-59 33100-58 Print Quality
Page 52 - Adjust the color density.
User Guide 41 Solution: 1. Adjust the color density. a. Press Help, and scroll to Print Quality, press Menu, scroll to Calibrate Colors. Press Menu, scroll to Adjust Each Color. Press Menu. b. Adjust the density of the color that has problems. 2. Replace the Toner Cartridge of the color that has pro...
Page 53 - Symptom: Problem in all four colors; Streak through all 4 colors.
42 Phaser 750 Color Printer Symptom: Problem in all four colors ■ Streak through all 4 colors. ■ Spot in the same place on the page in all 4 colors. ■ Random spots appear on every page. 33100-57 33100-56 33100-55
Page 54 - Ok
User Guide 43 Solution: 1. The choice of media; check the following: a. Use Tektronix media. b. Use the correct media tray for the media you are using. c. When using the Multi-Purpose Tray, select the correct media in the front panel. 2. Run Clean for Smudges. Press Help, scroll to Print Quality. Pr...
Page 55 - Symptom: All four colors are solid black
44 Phaser 750 Color Printer Symptom: All four colors are solid black Prints are black (edge to edge). Solution: Remove then re-insert the Main Charge Grid. If problem persists, replace the Main Charge Grid. Symptom: All four colors are extremely faded 33100-54 33100-53
Page 56 - Replace imaging unit or transfer kit.
User Guide 45 Solution: 1. Choice of media; check the following: ■ Use Tektronix media. ■ Use the correct media tray for the media you are using. ■ When using the Multi-Purpose Tray, select the correct media in the front panel. 2. Relative humidity may be too low (below 30 percent relative humidity)...
Page 57 - Symptom: Pieces of print image missing all four; plain
46 Phaser 750 Color Printer Symptom: Pieces of print image missing all four colors 1. Pieces of the printed image are missing and reappear out of place, approximately 129 mm (5 in.) down the page. 2. Media frequently wraps around the Fuser (Jam at C). Solution: 1. Choice of media; check the followin...
Page 58 - Media Jams; Preventing media jams; Jams
User Guide 47 Media Jams Preventing media jams ■ To reduce the frequency of paper and transparency jams, use Tektronix media and occasionally clean the rollers. From the Help Menu, scroll to Print Quality and press OK. Scroll to the Help Pages and press OK. Scroll to the Paper Tips and print and rea...
Page 59 - Jam at A; Solution 1; Open the left side door remove the jammed media.; Solution 2
48 Phaser 750 Color Printer Jam at A Solution 1 Open the left side door; remove the jammed media. Solution 2 Remove the media tray; remove the jammed media from inside the printer. 33100-08 33100-09 Jams
Page 60 - Open the lower left side door and remove the jammed media.; Remove the selected media tray (middle or lower tray) and remove the
User Guide 49 Jam at B (Lower Tray Assembly Only) Solution 1 Open the lower left side door and remove the jammed media. Solution 2 Remove the selected media tray (middle or lower tray) and remove the jammed media from inside the printer . 33100-10 A/Letter Paper A/Letter Paper 33100-11
Page 61 - Jam at C; Open the printer’s front door.
50 Phaser 750 Color Printer Jam at C Caution The Fuser is hot. To avoid personal injury, use caution or wait for the Fuser to cool before touching it. 1. Remove the Fuser: a. Open the printer’s front door. b. To unlock the Fuser, turn the small blue thumbscrew counterclockwise. c. At the lower left ...
Page 63 - Jam at D; Pull open the access door the media is visible.
52 Phaser 750 Color Printer Jam at D Caution The Fuser is hot. To avoid personal injury, use caution or wait for it to cool before touching it. Solution 1 1. Open the front door. 2. Pull open the access door; the media is visible. 3. Turn the Fuser’s large blue knob counterclockwise. 4. Remove the m...
Page 64 - Open the front door
User Guide 53 Solution 2 1. Open the front door and the right side door. 2. Turn the Fuser’s large blue knob counterclockwise. 3. Remove the jammed media. 0632-35 0632-36 3 2
Page 65 - Jam at E; Remove the jammed media from the output tray.
54 Phaser 750 Color Printer Jam at E Solution 1 Remove the jammed media from the output tray. Solution 2 Pull open the access door (above the plastic output tray) and remove the media. Note Open and close the printer’s front door to clear the error message. 33100-15 A/Letter Paper A/Letter Paper 331...
Page 66 - Jam at Multi-Purpose Tray; Remove all media in the Multi-Purpose Tray.
User Guide 55 Jam at Multi-Purpose Tray 1. Remove all media in the Multi-Purpose Tray. 2. Remove the jammed media from the Multi-Purpose Tray. 3. Set the Media Thickness switch for the media you are using ( page 17 ). 4. Re-insert the media in the Multi-Purpose Tray. Note To clear the error message,...
Page 67 - Jam at Duplex Unit; Remove the Duplex Unit (it is in the printer’s
56 Phaser 750 Color Printer Jam at Duplex Unit 1. Remove the Duplex Unit (it is in the printer’s upper slot). 2. Open the Duplex Unit. Note If paper is not in the Duplex Unit, open the right side door; paper may be jammed there. 0632-37 0632-38
Page 69 - Getting Help; The front panel Help button:
58 Phaser 750 Color Printer Getting Help Getting Help gives you a comprehensive set of instructions to solve printer problems. The printer's auto-running CD-ROM guides you to the various resources available for installing and learning more about your Tektronix color printer. Use the CD-ROM to instal...
Page 70 - Tektronix web site
User Guide 59 Tektronix web site www.tek.com/Color_Printers/ ■ Product and supplies information ■ Downloading printer drivers ■ Finding your local reseller ■ Online documentation TekSMART™ Knowledge Base www2.tek.com/TekSMART/ ■ Is the same troubleshooting knowledge base used by Tektronix Customer S...
Page 71 - Color Connection; Easy access to online technical support.; Other online services; Anonymous ftp server:; Canada; Customer Support Centers
60 Phaser 750 Color Printer Color Connection www.colorconnection.tektronix.com Color resource for tools and information to help you get the most out of your color printer: ■ Interactive tutorials and helpful tips for using your printer and favorite software applications ■ Easy access to online techn...
Page 72 - Controlling Color Density; Print and use the Color Reference Page; Decrease; Color Density
User Guide 61 Controlling Color Density When colors look faded, adjust the toner color density to extend the life of the components. Print and use the Color Reference Page 1. In the printer’s front panel, press Help scroll to Print Quality. Press Menu, scroll to Calibrate Colors. Press Menu, scroll ...