Tektronix 240 - Manual

User Manual vii 4 Caring for Your Printer Overview 4-1 Importance of cleaning 4-1When to clean 4-2Cleaning kit 4-3 Cleaning the printer (with every transfer roll change) 4-4 Cleaning the thermal head and transfer roll guide 4-4Cleaning the paper-feed rollers 4-5Cleaning the paper-pick rollers 4-6 Cl...

viii Phaser 240 Color Printer 6 Troubleshooting Clearing transfer roll jams 6-1Clearing paper jams 6-2Problems and solutions 6-5 If you can't make a print 6-5Media problems 6-8Problems with image size and position 6-9Print quality problems 6-10Startup page prints even though it is disabled 6-12 Prin...

User Manual ix C Moving Your Printer Changing the line voltage C-1Repacking your printer C-2 D Regulatory Information Index

User Manual 2-1 Chapter 2 Getting Set Up At a glance To install your printer, perform the steps listed here. The following pages provide detailed installation instructions. If you used the pictorial installation instructions, you have already performed Steps 1 and 2. Begin with Step 3; turn to “Inst...

2 Getting Set Up 2-2 Phaser 240 Color Printer Setting up the printer What you get with your printer 1. Paper tray(s) 2. Sample transfer roll 3. Power cord 4. TekColor Care envelope (includes the registration card) 5. Cleaning kit 6. Phaser 240 Color Printer User Manual 7. Supplies information sheet ...

2 Getting Set Up 2-4 Phaser 240 Color Printer Printer options 1. Lower Tray Assembly 2. Ethernet SIMM 3. Font SIMM (adds 22 fonts for a total of 39 fonts) 4. Memory (add a single 4-, 8-, or 16-Mbyte SIMM) 5. Network Utilities for Phaser Color Printers manual and diskettes 9238-02 5 2 3 4 Network Man...

Getting Set Up 2 User Manual 2-5 Installing the optional Lower Tray Assembly An optional Lower Tray Assembly is available for the Phaser 240 printer (Tektronix order number 4681FTA). With the optional Lower Tray Assembly installed, you can configure the printer to be dual-media capable. For example,...

Getting Set Up 2 User Manual 2-7 Removing the packing material from inside the printer 1. Remove the packing tape from the top and front covers. 2. Press the button; open the top cover. 3. Remove the shipping material from the sides of the drum. (Keep all shipping material for storing or shipping th...

2 Getting Set Up 2-8 Phaser 240 Color Printer Install the transfer roll Note ColorCoat™ transfer rolls are used with common laser paper and perforated premium laser paper; Black and 3-Color transfer rolls are used with Tektronix transparencies and thermal-transfer paper. With the top cover still ope...

Getting Set Up 2 User Manual 2-9 Adding paper or transparencies Unpack the paper tray. Be sure to remove all adhesive tape. Note The printer uses a different paper tray for each paper size (Letter, Letter-perforated, A4, A4-perforated). The trays are not adjustable. 1. If you are using a tray for pe...

Getting Set Up 2 User Manual 2-13 Installing options When you order font, memory, or Ethernet options for the Phaser 240, they are shipped in separate boxes. These options must be installed in the printer before you make communication connections and power up the printer. Follow the instructions inc...

2 Getting Set Up 2-14 Phaser 240 Color Printer Connecting the printer Printer ports The Phaser 240 printer is shipped standard with the following data ports: ■ LocalTalk ■ Parallel The Phaser 240 also has an Ethernet connector located on the rear panel. An optional Ethernet interface SIMM must be in...

Getting Set Up 2 User Manual 2-15 LocalTalk connection You can make LocalTalk connections between the printer and a single computer or on a LocalTalk network using a daisy-chain setup. If your LocalTalk installation is complex, or if you need assistance, contact your network system administrator. Lo...

2 Getting Set Up 2-16 Phaser 240 Color Printer Connecting the printer to a single computer using LocalTalk You can use LocalTalk connectors and cables to connect the printer directly to your computer, without connecting it to any other network. Make sure that the printer is turned off before making ...

Getting Set Up 2 User Manual 2-17 Parallel connection 1. Connect a parallel interface cable to your computer and to the printer's parallel port. 2. If you have no other connections to make, turn immediately to “Connecting the power and turning on the printer” on page 2-19. After you turn on the prin...

2 Getting Set Up 2-18 Phaser 240 Color Printer Ethernet connection Ethernet is a communication standard that supports very high speed data transmission. Ethernet capability is provided by an optional Ethernet SIMM that you must install before powering up the printer. For information on installing th...

Getting Set Up 2 User Manual 2-19 Connecting the power and turning on the printer After you have connected all the interface cables, you are ready to connect the power cord and turn on the printer. Caution To avoid damaging the printer, make sure that the voltage select switch is set to match the AC...

2 Getting Set Up 2-20 Phaser 240 Color Printer When you turn on the printer, it executes a series of self-tests to determine if there are any problems. After running self-tests, the printer prints a startup page, if the startup page is enabled (factory default). After running self-tests and printing...

Getting Set Up 2 User Manual 2-21 Rear panel at power-up During the first 40 - 60 seconds of the power-up sequence, the rear-panel status indicator ( A ) goes on and off periodically. After about 40 - 60 seconds, the status indicator blinks continuously, indicating that the printer is ready for norm...

2 Getting Set Up 2-22 Phaser 240 Color Printer Startup page The startup page contains information on printer configuration and error messages. The printer produces a startup page when you turn on the printer and self-tests run successfully, if the startup page is enabled (default setting). The print...

Getting Set Up 2 User Manual 2-23 Installing a driver on your computer Phaser 240 drivers and utilities diskettes Packaged with your printer are the Phaser 240 drivers and utilities diskettes for PC and Macintosh. The drivers and utilities let you select between printer media trays, print quality mo...

2 Getting Set Up 2-24 Phaser 240 Color Printer PC users Microsoft Windows The Phaser 240 diskettes include a Tektronix driver for Windows 3.1 for this printer. If you want to use Microsoft Windows applications with this printer, install the driver onto your PC. The Phaser 240 Drivers and Utilities P...

Getting Set Up 2 User Manual 2-27 DOS Check the list of supported printers in your DOS application for support of the Phaser 240 printer. If the list does not include this printer, check to see if other Tektronix Phaser series printers are listed and choose one of those. Otherwise, use a generic col...

2 Getting Set Up 2-28 Phaser 240 Color Printer Macintosh users Install the Phaser 240 driver onto your Macintosh to make the best use of the printer. Phaser 240 driver allows you to select Tektronix Phaser page sizes, upper and lower paper trays, and TekColor color corrections for a Phaser 240 print...

Getting Set Up 2 User Manual 2-29 Installing the Phaser 240 driver 1. Make sure that your Macintosh is turned on with System Software version 6.0.7, 7.0 or later installed. 2. Insert the Macintosh Driver and Printer Utilities diskette into the disk drive. When the diskette appears on the desktop, it...

Getting Set Up 2 User Manual 2-31 Installing the Phaser 240 GX driver 1. Make sure that your Macintosh is turned on with QuickDraw GX and System Software version 7.5 installed. 2. Insert the Macintosh Driver and Printer Utilities diskette into the disk drive. 3. When the diskette appears on the desk...

Getting Set Up 2 User Manual 2-33 Workstation users The printer-control PostScript files that are on the Windows 3.1 Driver and Printer Utilities diskette (PC format) can be used with Unix and VMS workstations. These files let you set up your spooling system to select between media trays, print qual...

2 Getting Set Up 2-34 Phaser 240 Color Printer Setting up PC ports (DOS) Parallel port setup If you are using the printer's parallel port, you should disable timeouts on your computer's parallel port. Disabling timeouts ensures that large files will print, even if data transmission is slow. The DOS ...

Getting Set Up 2 User Manual 2-35 Turning on and off the startup page You can enable and disable the startup page by sending utility files from the printer ’s utilities diskette to the printer. For details on controlling the startup page, refer to the Phaser 240 Drivers and Utilities Printing Refere...

3 Printing 3-4 Phaser 240 Color Printer Printing from a Macintosh The Macintosh Driver and Printer Utilities diskette includes two Macintosh printer drivers that allow you to select printer features. Using the Phaser 240 driver 1. Install the Tektronix printer driver for the Macintosh if needed. Ref...

Printing 3 User Manual 3-5 Using the Phaser 240 GX driver 1. Install the Tektronix printer driver for the Macintosh if needed. Refer to “Macintosh users” on page 2-28 for instructions. 2. Select a desktop printer. 3. Print from the driver using one of the following methods: ■ For QuickDraw GX applic...

3 Printing 3-6 Phaser 240 Color Printer Printing from a Unix or VMS workstation You can print from a workstation through Ethernet or parallel interfaces. Workstation users can print from any application that generates color PostScript. For Unix and VMS environments, Tektronix offers Phaser Print. Ph...

3 Printing 3-8 Phaser 240 Color Printer Printing from specific applications Refer to the Phaser 240 Drivers and Utilities Printing Reference for information on PostScript printer description files required by some applications. In addition, you can get tips on printing from certain applications (suc...

Printing 3 User Manual 3-9 Margins and print area When the printer places an image on paper, the image is a bit smaller than the paper size. You may need to adjust the page margins in your application software to match the print area. Perforated paper and transparencies Use Tektronix perforated pape...

3 Printing 3-10 Phaser 240 Color Printer Non-perforated plain paper This illustration shows the largest image areas for non-perforated plain paper. All margins are 5 mm (0.2 in.), except the bottom margin (21 mm for A4-size, 0.83 in. for A-size). Note The standard trays supplied with the printer are...

Printing 3 User Manual 3-11 Using two paper trays Note When using a printer with a Lower Tray Assembly, make sure that the door covering the upper slot is closed before you try to make a print from the lower tray. You cannot print from the lower tray with the door open. You can select the Upper or L...

3 Printing 3-12 Phaser 240 Color Printer Selecting driver features You can use the Phaser 240 drivers to select Phaser 240 features: ■ Page sizes ■ Paper trays ■ Color corrections ■ Print quality modes For complete instructions on installing and using the Phaser 240 drivers, see the Phaser 240 Drive...

Printing 3 User Manual 3-13 Color corrections The default color correction for the Phaser 240 is Vivid Color. You can select between the printer ’s other TekColor color correction modes using a Phaser 240 printer driver or utility files provided on the Phaser 240 drivers and utilities diskettes. For...

3 Printing 3-14 Phaser 240 Color Printer Fonts Resident typefaces (PostScript) The Phaser 240 supports 17 fonts in its standard configuration. An additional 22 fonts can be added by installing font upgrade kit 4681F1F. 1. Printer ’s resident typefaces. 2. Additional 22 resident typefaces available w...

Printing 3 User Manual 3-15 Resident typefaces (PCL5) For monochrome PCL5 (Printer Command Language) printing (HP LaserJet III emulation), the printer supports Courier, Times, and Univers typefaces in the following styles and stroke weights: medium, bold, italic medium, and bold italic. Downloading ...

3 Printing 3-16 Phaser 240 Color Printer Installing Macintosh screen fonts The Phaser 240 Macintosh diskette includes screen fonts corresponding to the printer ’s fonts. If these screen fonts are not already installed on your system, you must install them if you want to see the printer ’s resident t...

Printing 3 User Manual 3-17 Printer languages: PostScript, HP-GL, PCL5 With Adobe IntelliSellect™ technology, Phaser 240 printers automatically sense the language of the print job and process it accordingly. This is called automatic language selection. You can also set up any printer port to receive...

3 Printing 3-18 Phaser 240 Color Printer Printing hints Getting the largest printed picture Use the Tektronix Phaser 240 driver and perforated paper or transparencies to get the largest print areas. You may also have to adjust the margins in your application software. Why should I use perforated pap...

User Manual 4-1 Chapter 4 Caring for Your Printer Overview To ensure the best print quality and the most reliable printer operation, follow these two simple guidelines: ■ Use only Tektronix transparencies and transfer rolls. When printing with a 3-Color or Black transfer roll, use only Tektronix the...

4 Caring for Your Printer 4-2 Phaser 240 Color Printer When to clean Every time you replace the transfer roll, clean these printer parts: ■ Thermal head and transfer roll guide ■ Paper-feed rollers ■ Paper-pick rollers Clean these printer parts every 5,000 prints, or as needed to prevent smudging on...

Caring for Your Printer 4 User Manual 4-3 Cleaning kit A cleaning kit comes with the printer. The cleaning kit contains these items: ■ Lint-free cleaning wipes ■ A plastic bottle for isopropyl alcohol ■ A cleaning tray for cleaning paper-pick rollers ■ Cleaning instructions (you may use those instru...

4 Caring for Your Printer 4-4 Phaser 240 Color Printer Cleaning the printer (with every transfer roll change) Perform the next three cleaning procedures every time you replace the transfer roll. Note Turn off the printer before cleaning the thermal head and the paper-feed rollers. The printer must b...

Caring for Your Printer 4 User Manual 4-5 Cleaning the paper-feed rollers Caution Be careful not to scratch the curved plastic parts inside the front cover. Scratches in this area could cause paper jams. 1. Slide out the front cover and remove it. Dampen a lint-free cleaning wipe with isopropyl alco...

4 Caring for Your Printer 4-6 Phaser 240 Color Printer Cleaning the paper-pick rollers Make sure that the transfer roll is installed before you begin this cleaning procedure. To clean the paper-pick rollers, you must use the cleaning tray from the cleaning kit. 1. Turn the printer off, then on again...

4 Caring for Your Printer 4-10 Phaser 240 Color Printer Cleaning the printer (every 5,000 prints) Perform the next three procedures every 5,000 prints. Note Turn off the printer before performing the next three cleaning procedures. Cleaning the transfer roll sensor pad 1. Press the button to open th...

4 Caring for Your Printer 4-12 Phaser 240 Color Printer Cleaning the drum 1. To clean the drum, you must have the top cover open and the transfer roll removed. 2. Dampen a lint-free cleaning wipe with isopropyl alcohol. Wipe the drum. Move the drum toward the front of the printer to access the entir...

Caring for Your Printer 4 User Manual 4-13 Cleaning the exit rollers 1. Slide out the front cover and remove it. 2. Dampen a lint-free cleaning wipe with isopropyl alcohol. Wipe the exit-feed rollers. Be sure to clean all three rollers. It is not necessary to move the rollers as you clean; clean onl...

Printing Reference 5-1 Chapter 5 Selecting Media and Image Options This chapter explains how to do the following tasks: ■ Selecting media size ■ Selecting media trays ■ Selecting print quality ■ Selecting image orientation ■ Selecting media type

5 Selecting Media and Image Options 5-2 Phaser 240 Drivers and Utilities Selecting media size The Paper (Macintosh) or Paper Size (Windows) options in the Tektronix drivers let you choose the paper size you want to print on. The drivers support both U.S. and metric media sizes. The default is Letter...

5 Selecting Media and Image Options 5-4 Phaser 240 Drivers and Utilities Phaser 240 Macintosh driver (based on LaserWriter 7.1.2) The Paper options are in the Page Setup dialog box. The first four selections are the standard LaserWriter paper sizes (US Letter, US Legal, A4 Letter, and B5 Letter). Th...

Selecting Media and Image Options 5 Printing Reference 5-5 Tektronix driver for Windows 3.1 The Paper Size options are in the Printer Setup dialog box. All paper sizes listed may not be available for every Windows application. For example, Excel 3.0 can print only on the paper sizes listed in its ow...

5 Selecting Media and Image Options 5-6 Phaser 240 Drivers and Utilities Selecting media trays If your printer has the optional lower tray assembly, use one of the methods in the following table to select a media tray. The Phaser 240 printer comes standard with one perforated-paper tray for metric o...

5 Selecting Media and Image Options 5-8 Phaser 240 Drivers and Utilities Selecting print quality Use one of the methods in the following table to select a print quality option. The print modes affect the quality of printed images and the time they take to print. The higher quality modes, High Resolu...

5 Selecting Media and Image Options 5-10 Phaser 240 Drivers and Utilities Selecting image orientation The Orientation option in the Tektronix Macintosh and Windows printer drivers lets you choose the direction your document is placed on the paper. Refer to your Phaser 240 Color Printer User Manual f...

5 Selecting Media and Image Options 5-12 Phaser 240 Drivers and Utilities Selecting media type The paper tray for perforated media (which comes standard with the printer) has a selection switch that you must set for paper or transparencies. As you hold the tray for insertion into the printer, locate...

Printing Reference 6-1 Chapter 6 Using Color TekColor Dynamic Correction This chapter explains how to select colors and how to make color corrections on your prints. Also included are instructions for printing and using the color sampler charts provided on the diskettes shipped with the printer. The...

6 Using Color 6-2 Phaser 240 Drivers and Utilities Working with color You probably purchased your color printer with some idea of how you wanted to use color in your work. Whether you are producing color reports, memos, graphs, charts, overhead transparencies for presentations, color handouts, or de...

Using Color 6 Printing Reference 6-3 Using color in presentations When used consistently, color in your presentations will help your audience remember key points. For example, graphics that represent your product should always appear in the same color. If you represent data graphically, be sure to p...

6 Using Color 6-4 Phaser 240 Drivers and Utilities Using color corrections Color printers and computer display screens produce color differently. Printers use the subtractive primaries CMYK (cyan, magenta, yellow, and black), and produce color when light is reflected off the paper. Computers use the...

Using Color 6 Printing Reference 6-5 Color corrections table * Downloadable utility files operate only in conjunction with the printer’s switches; see page 6-8 for details. ** Vivid Color is also available with a printer switch; see page 6-8 for details. n/a = This option is not available in this fo...

Using Color 6 Printing Reference 6-7 Using a Tektronix driver for selecting color corrections Install a Phaser 240 driver according to the type of computer you are using: ■ Macintosh Phaser 240 driver, for System Software 6.0.7, and 7.0 and higher; see page 2-2 for installation instructions. ■ Macin...

Using Color 6 Printing Reference 6-9 If your Phaser 240 printer is shared by other users on a network Another user may use the downloadable color correction utility files to change the printer ’s default color correction setting. If this situation occurs, the prints you make with a Phaser 240 driver...

6 Using Color 6-10 Phaser 240 Drivers and Utilities Turning off all color corrections If you do not want to use any Tektronix color corrections, you can specify no corrections from a Tektronix driver or with utility files. Select no corrections when you are using applications that do their own color...

Using Color 6 Printing Reference 6-11 Simulating display screen colors The Simulate Display option makes printed colors approximate the colors on a standard display screen. This selection should improve the screen-to-printer color accuracy for most applications that don’t perform their own color cor...

6 Using Color 6-12 Phaser 240 Drivers and Utilities Printing in gray scale The Monochrome option prints your color image as a monochrome gray scale (shades of gray between black and white). Use this option to print page masters for photocopying in black-and-white. Using the printer’s current color s...

Using Color 6 Printing Reference 6-13 Use simple color conversions The following utility files use Adobe’s standard color conversions to tell the printer what type of output device you want it to simulate: ■ Raw CMYK Colors (RAWCMYK.PS): Converts all colors (CMYK, RGB, grays) to CMYK colors. Use thi...

6 Using Color 6-14 Phaser 240 Drivers and Utilities Printing the color sampler charts You can select colors within an application using color component values. Which color chart you print and use depends on how the application you are using selects color. Refer to the application’s documentation for...

6 Using Color 6-16 Phaser 240 Drivers and Utilities Before you print the CMYK, RGB, and HSB color charts To match colors on the charts to colors selected within an application, use the same printer color correction to print the charts that you are going to use when selecting and printing those color...

Using Color 6 Printing Reference 6-17 Printing and using the CMYK, RGB, and HSB color charts Macintosh users 1. Follow the instructions on page 2-13 to decompress the Phaser 240 Samplers.sea and Phaser 240 Utilities.sea archive files from the Macintosh Driver and Printer Utilities diskette to your c...

6 Using Color 6-20 Phaser 240 Drivers and Utilities PC and workstation users 1. Copy the color sampler chart files you want to use from the SAMPLERS directory on the Windows 3.1 Driver and Printer Utilities diskette onto your computer ’s hard disk. You may want to place these files in a Utilities di...

6 Using Color 6-22 Phaser 240 Drivers and Utilities Before printing the PANTONE Color chart The PANTONE-Tek Phaser 240 (PANT240.PS) file prints a PANTONE Color sampler chart (about 46 pages in length). Use the chart to select colors within an application that allows you to specify PANTONE Colors. No...

Using Color 6 Printing Reference 6-23 Printing and using the PANTONE Color chart Macintosh users 1. Follow the instructions on page 2-13 to decompress the Phaser 240 Samplers.sea and the Phaser 240 Utilities.sea archive files from the Macintosh Driver and Printer Utilities diskette to your computer ...

Printing Reference 7-1 Chapter 7 Using Fonts This chapter explains how to use fonts and print a font sampler in Macintosh and PC environments. For general information on fonts, request a document catalog from HAL or EuroHAL, the Tektronix automated fax systems. Refer to page 8-2 for instructions on ...

7 Using Fonts 7-2 Phaser 240 Drivers and Utilities Printer fonts In the illustration below, column 1 shows the standard 17 printer fonts, and column 2 shows the optional 22 printer fonts. Refer to the Phaser 240 Color Printer User Manual for information on ordering the optional fonts. Note If you ar...

Using Fonts 7 Printing Reference 7-3 Macintosh fonts Using Macintosh screen fonts Note If you already have these fonts installed on your computer, you don't need to install them again. The Phaser Screen Fonts.sea archive file on the Macintosh Driver and Printer Utilities diskette contains screen fon...

7 Using Fonts 7-4 Phaser 240 Drivers and Utilities Decompressing the fonts Note Do not decompress fonts directly into the System Folder; they must be properly installed after they have been decompressed onto your hard disk. 1. Insert the Macintosh Driver and Printer Utilities diskette into your comp...

Using Fonts 7 Printing Reference 7-5 Printing a font sampler from the Macintosh You can print a sample of the printer ’s resident fonts by downloading the Font Sampler utility file to the printer. 1. Follow the instructions on page 2-13 to decompress the Phaser 240 Utilities.sea and Phaser 240 Sampl...

7 Using Fonts 7-6 Phaser 240 Drivers and Utilities Downloading fonts to the printer from a Macintosh The fonts resident in your printer are stored as outlines and are always available for printing. The PostScript interpreter in the printer can also accept and store additional fonts known as download...

Using Fonts 7 Printing Reference 7-7 PC fonts Using fonts with Windows Before printing, you need to make sure the fonts specified in your document are installed in the printer or setup correctly in Windows. If you request a font in an application that is not resident in the printer, or is not correc...

7 Using Fonts 7-8 Phaser 240 Drivers and Utilities Printing a font sampler from a PC You can print a sample of the printer ’s resident fonts by downloading the FONTS.PS utility file to the printer. 1. Locate the FONTS.PS file in the SAMPLERS directory on the Windows 3.1 Driver and Printer Utilities ...

Printing Reference 8-1 Chapter 8 Troubleshooting Getting help Using the Tektronix Bulletin Board Service The Tektronix Bulletin Board Service (BBS) is available for direct downloading of the latest versions of printer drivers, utilities, and files. If you have a Macintosh or PC, communication softwa...

8 Troubleshooting 8-2 Phaser 240 Drivers and Utilities Using the automated fax systems As an alternative to using the Customer Support Hotline, and to provide up-to-date information quickly, Tektronix has set up HAL and EuroHAL, two interactive, automated fax systems. These automated fax systems pro...

Troubleshooting 8 Printing Reference 8-3 Use EuroHAL in Europe EuroHAL includes many documents, some in English and some in other European languages. If a local version of the document you want is available, EuroHAL will send it in your language. Otherwise, it will send English documents. If you hav...

Troubleshooting 8 Printing Reference 8-5 Downloading Tektronix files from the Internet If you don’t have the means of transferring files from the Windows 3.1 Driver and Printer Utilities diskette for PC/DOS, you can request files from the Tektronix Color Printer Information Server, an automatic file...

8 Troubleshooting 8-6 Phaser 240 Drivers and Utilities Other electronic addresses and telephone numbers Opening the READ ME files on the Macintosh diskette The Tektronix Macintosh Driver and Printer Utilities diskette contains a READ ME file providing information that arrived too late to be included...

Troubleshooting 8 Printing Reference 8-7 Solving PostScript printing problems PostScript printing errors Note For information on specific applications, request a document catalog from HAL or EuroHAL, the Tektronix automated fax systems. Refer to page 8-2 for instructions on using these systems. If y...

8 Troubleshooting 8-8 Phaser 240 Drivers and Utilities Random PostScript errors If you are using AppleTalk Network Software below version 58.x, you may experience a problem with random PostScript errors when printing. If this is the case, you should upgrade the AppleTalk Network Software on your Mac...

Troubleshooting 8 Printing Reference 8-9 Using a PostScript error handler The error handling utility is useful for diagnosing problems when a job doesn’t print. This utility installs a PostScript error-handling function in the printer to help determine the cause of some PostScript printing problems....

Troubleshooting 8 Printing Reference 8-11 Improving print speed Note There are different ways to improve print speed, such as by upgrading to EtherTalk on a Macintosh, to Novell on a PC, or to TCP/IP on a workstation. For more information, request a document catalog from HAL or EuroHAL, the Tektroni...

8 Troubleshooting 8-12 Phaser 240 Drivers and Utilities Windows users ■ Turn off the Print Manager; printing via the Print Manager is slower, but turning it off ties up the PC longer. ■ Select the Tektronix Phaser 240 printer in the Printers dialog box. ■ Make sure the Use PostScript Level 2 Feature...

Troubleshooting 8 Printing Reference 8-13 If your file doesn’t print If you've configured the Tektronix driver for your printer but your printer isn't printing, try the following suggestions. If these suggestions fail to solve the problem, copy the Tektronix PostScript Level 2 error handler utility ...

8 Troubleshooting 8-14 Phaser 240 Drivers and Utilities ■ The following error message appears on your computer screen: Windows Header has not been downloaded to the printer. Open the Options dialog box and turn on the Send Header with Each Job check box. Refer to page 3-10 for details. If you are us...

Troubleshooting 8 Printing Reference 8-15 Check the printer’s language mode If you are using a PC or workstation and your file doesn’t print, the language on the printer ’s port you are using may have been changed. 1. Print a copy of the printer ’s configuration page to see the language mode on each...

8 Troubleshooting 8-16 Phaser 240 Drivers and Utilities Fixing timeout problems in Windows Try one of the following procedures to correct Windows timeout problems. If the Windows procedure doesn’t work for you, try the DOS procedure. From Windows 1. Open the Control Panel from the Main menu. 2. Doub...

Troubleshooting 8 Printing Reference 8-17 Printed colors are not what you expected In general ■ Select another Color Correction option in the driver and print your image again. Refer to page 6-5 for more information. ■ If you are not using a Tektronix driver and are sharing the printer with other us...

8 Troubleshooting 8-18 Phaser 240 Drivers and Utilities Colors are printing incorrectly Tektronix halftone screens are designed for Tektronix printers, and improve print quality over application-set halftone screens. The Setscreen Patch utility file redefines the setscreen, setcolorscreen and sethal...

8 Troubleshooting 8-20 Phaser 240 Drivers and Utilities Selecting page sizes in Windows applications In some Windows applications, you can select printer page sizes in a Print Setup dialog box accessed from the File menu. If you use a Print Setup dialog box to select the Phaser 240 from your applica...

Troubleshooting 8 Printing Reference 8-21 Sharing the printer on a network Driver and utility file interactions If your Phaser 240 printer is shared by other users on a network, using the downloadable utility files to change the printer ’s color correction setting, can affect prints made by other us...

8 Troubleshooting 8-22 Phaser 240 Drivers and Utilities ■ When you print from a non-Tektronix driver, your images are printed with one of the following selections: ■ A color correction utility file, if one has been downloaded to the printer. ■ The position of the printer ’s switches (located inside ...

Troubleshooting 8 Printing Reference 8-23 Resetting the printer The Reset Printer (RESET.PS) file resets the printer to its power-on conditions (not its factory default conditions), without turning the printer ’s power switch off and on. The power-on conditions include any custom changes made to the...

Troubleshooting 8 Printing Reference 8-25 If you have problems using the paper trays The Phaser 240 comes standard with a paper tray for use with perforated paper. An optional kit enabling you to print on plain paper, and a separate lower tray assembly are also available. For Product Information in ...

Printing Reference A-1 Appendix A Using the Phaser 240 GX Driver If you are using a Macintosh with QuickDraw GX and System Software 7.5, use the Phaser 240 GX driver to print to your Phaser 240 printer. ■ The Phaser 240 GX driver works with QuickDraw GX applications and with non-QuickDraw GX applica...

A Using the Phaser 240 GX Driver A-2 Phaser 240 Drivers and Utilities Installing the Phaser 240 GX printer driver 1. Make sure your Macintosh is turned on with QuickDraw GX and system software version 7.5 installed. 2. Insert the Macintosh Driver and Printer Utilities diskette into the disk drive. 3...

Using the Phaser 240 GX Driver A Printing Reference A-3 Creating a desktop printer QuickDraw GX requires you to create desktop printers for printing. Depending on the type of application you are using, printing is as easy as dragging a document onto a desktop printer icon. 1. Select Chooser from the...

Using the Phaser 240 GX Driver A Printing Reference A-5 Using a desktop printer Setting up unique desktop printers You can create more than one desktop printer of the same physical printer. Each desktop printer can be set up with different print modes or options and given a descriptive name. This fe...

A Using the Phaser 240 GX Driver A-6 Phaser 240 Drivers and Utilities Printing with a desktop printer If you are using GX-aware applications ■ Select any desktop printer in the Print dialog box. ■ Drag a document onto a desktop printer icon. The application corresponding to the document opens, print...

Using the Phaser 240 GX Driver A Printing Reference A-7 Using the Printing menu Most of the commands in the Printing menu are standard QuickDraw GX driver commands, and are documented by Apple (see the Macintosh Guide on-line document for details). The last group of commands in this menu are printer...

A Using the Phaser 240 GX Driver A-8 Phaser 240 Drivers and Utilities Designating a default desktop printer 1. Select (highlight) a desktop printer icon. 2. From the Printing menu, select Set Default Printer. A check-mark appears next to the command, and a bold outline appears around the desktop pri...

Using the Phaser 240 GX Driver A Printing Reference A-9 Using printing extensions Use the Extension Setup command in the Printing menu to specify which third-party printing extensions you want enabled for the currently selected desktop printer. For example, Print Time and Paper Match are part of the...

A Using the Phaser 240 GX Driver A-10 Phaser 240 Drivers and Utilities Selecting printing options Use the Printer Driver Defaults command in the Printing menu to set default options for the selected desktop printer. This dialog box includes the color corrections, tray selections, and print quality m...

Using the Phaser 240 GX Driver A Printing Reference A-11 Downloading printer utilities Use the Printer Utilities command in the Printing menu to download printer utility files to the selected desktop printer. This command cannot be used on a shared printer, except by the Macintosh hosting the shared...

Using the Phaser 240 GX Driver A Printing Reference A-13 Download PostScript files Use the Send PostScript File command in the Printing menu to download PostScript files to the selected desktop printer. This command cannot be used on a shared printer, except by the Macintosh hosting the shared print...

A Using the Phaser 240 GX Driver A-14 Phaser 240 Drivers and Utilities About shared printers You can share a desktop printer in the same way you share files, folders, or volumes, with the Sharing command in the File menu. Both the host and client computers must have a copy of the same printer driver...

Using the Phaser 240 GX Driver A Printing Reference A-15 Using a shared printer If you want to use a printer hosted by another user ’s computer, do the following: 1. Open the Chooser from the Apple menu. 2. Click the Phaser 240 GX printer driver icon on the left side of the Chooser . 3. In the Conne...

A Using the Phaser 240 GX Driver A-16 Phaser 240 Drivers and Utilities Printing from QuickDraw GX-aware applications If you are using QuickDraw GX applications with the Phaser 240 GX driver, the Page Setup and Print dialog boxes look different from the standard LaserWriter 7.1.2 dialog boxes describ...

Using the Phaser 240 GX Driver A Printing Reference A-17 Page Setup options ■ Row of icons: The scrollable icon list on the left side of the dialog box represents printing extensions that are available to the printer driver. When selected, the General icon displays the normal Page Setup options. Sel...

A Using the Phaser 240 GX Driver A-18 Phaser 240 Drivers and Utilities Using the Print command When you select Print from the File menu, the following dialog box appears: When you click the More Choices button, the dialog box expands to show the following options: Print dialog box options ■ Row of i...

Using the Phaser 240 GX Driver A Printing Reference A-19 Using the TekColor printing extension Select the TekColor icon at left of the dialog box to see printer options: Note This dialog box is similar to the one that appears when you select Printer Driver Defaults from the Printing menu; refer to p...

A Using the Phaser 240 GX Driver A-20 Phaser 240 Drivers and Utilities Printing from non-QuickDraw GX-aware applications If you are using non-QuickDraw GX applications with the Phaser 240 GX driver, the Page Setup and Print dialog boxes look similar to the standard LaserWriter 7.1.2 dialog boxes des...

Using the Phaser 240 GX Driver A Printing Reference A-21 Disabling QuickDraw GX You may want to disable QuickDraw GX when printing from some non-QuickDraw GX applications so you can use the Phaser 240 printer driver (based on the LaserWriter 7.1.2 driver) described in Chapter 2. 1. Open the Extensio...

A Using the Phaser 240 GX Driver A-22 Phaser 240 Drivers and Utilities Viewing printer status Once you send a print to a desktop printer, you can monitor the status of the print job in the Printer Status dialog box. There are two ways to open the Printer Status dialog box: ■ Select (highlight) the a...

Printing Reference B-1 Appendix B Modifying Printer Operations This appendix explains how to modify printer operation by: ■ Enabling and disabling the startup page ■ Printing a configuration page ■ Changing the EtherTalk zone

B Modifying Printer Operations B-2 Phaser 240 Drivers and Utilities Enabling and disabling the startup page Note If you are using a Macintosh with QuickDraw GX and System Software 7.5, you can use the Tektronix Phaser 240 GX driver to print a copy of the startup page without turning the printer off ...

Modifying Printer Operations B Printing Reference B-3 PC and workstation users ■ Use the STARTPG.PS file to enable printing of the printer ’s startup page. ■ Use the NOSTRTGP.PS file to stop the printer from printing a startup page. 1. Locate the start page files in the PHSR240 directory on the Wind...

B Modifying Printer Operations B-4 Phaser 240 Drivers and Utilities Printing a configuration page Note If you are using a Macintosh with QuickDraw GX and System Software 7.5, you can use the Tektronix Phaser 240 GX driver to print a copy of the configuration page. Refer to page A-11 for instructions...

B Modifying Printer Operations B-6 Phaser 240 Drivers and Utilities Setting the printer’s EtherTalk zone A zone is a logical grouping of networked devices, such as an engineering or marketing zone. Ask your network administrator which zone your printer should be in. Since a network needs to be able ...

Printing Reference C-1 Appendix C Using Different Printer Language Modes This appendix is for PC or workstation users who want to use PostScript, HP-GL (Hewlett-Packard Graphics Language), or monochrome PCL5 (Printer Command Language) printer languages. It explains how to perform the following tasks...

C Using Different Printer Language Modes C-2 Phaser 240 Drivers and Utilities Setting PostScript and HP-GL job and wait timeouts Note The HP-GL job timeout is the same as the PostScript job timeout. The CONFIG.PS file changes the PostScript and HP-GL job and wait timeout values. Changes are persiste...

C Using Different Printer Language Modes C-4 Phaser 240 Drivers and Utilities Changing the printer’s language mode The Phaser 240 supports the following printer languages: ■ PostScript Level 1 and Level 2 ■ HP-GL (Hewlett-Packard Graphics Language) ■ Monochrome PCL5 (Printer Command Language) In the...

Using Different Printer Language Modes C Printing Reference C-5 Printing PostScript files The PSCRIPT.PS file changes a port to accept only PostScript data. After you copy this file to a port, the printer expects PostScript files on that port. The port’s language change is persistent across print jo...

C Using Different Printer Language Modes C-6 Phaser 240 Drivers and Utilities Printing PCL5 files The AIS.PS file changes a port to automatic language selection. After you copy this file to a port, the printer will accept monochrome PCL5, PostScript, or HP-GL files on that port. The port’s language ...

Using Different Printer Language Modes C Printing Reference C-7 Testing the printer’s language mode HP-GL mode HPGLTEST.PLT is an HP-GL file that prints a single line of text if the printer is operating in HP-GL mode. Use one of the following methods to send the HPGLTEST.PLT file to the printer afte...

C Using Different Printer Language Modes C-8 Phaser 240 Drivers and Utilities Setting default HP-GL pen colors Note The HPGLPENS.PS file affects printer operation. If the printer is shared on a network, using this file may affect the prints requested from other users. The HPGLPENS.PS file changes th...

Printing Reference Index-1 Index A addctrld, UNIX shell script 4-5 ADDCTRLD.BAT, PC utility file 3-24 adjusting printed colors 6-1 Adobe Illustrator, PANTONE Color library file Macintosh 2-25 PC 3-29 AIS.PS, PC utility file C-5 Aldus FreeHand, PANTONE Color library file Macintosh 2-26 , 2-27 PC 3-30...