Page 2 - NEED; PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE; Toll free telephone:
2 CV500 - 4CH NEED HELP? PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE Please contact a SVAT customer support representative first regarding any additional information on product features, specifications or assistance with set-up. You can contact us via one of the methods below: Note: This is manua...
Page 3 - CAUTION; RISK OF ELECTRIC SHOCK, DO NOT OPEN DVR; PRODUCT WARRANTY INFORMATION; Phone; Warranty Terms
3 CV500 - 4CH TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. CAUTION RISK OF ELECTRIC SHOCK, DO NOT OPEN DVR PRODUCT WARRANTY INFORMATION Please visit our website at www.SVAT.com for information ...
Page 4 - TABLE OF CONTENTS
4 CV500 - 4CH TABLE OF CONTENTS INTRODUCTION ..................................................................................... 7 WHAT IS INCLUDED ............................................................................... 8 FEATURES ..............................................................
Page 7 - INTRODUCTION
7 CV500 - 4CH INTRODUCTION Congratulations on your purchase of the CV500-4CH! Using the most advanced video compression, H.264, your home or business will benefit from around the clock surveillance adding extra security to your valuables. H.264 compression allows you to record and store more footage...
Page 10 - ADDITIONAL ACCESSORIES; Front Panel
10 CV500 - 4CH For more information or accessories please visit: www.svat.com • CLEARVU7 (LCD Monitor) • CVW62 (60 ft. Camera Extension Cable) ADDITIONAL ACCESSORIES Front Panel 1. Channel Display buttons – Displays each corresponding camera channel in full screen when selected 2. Quad - Displays al...
Page 13 - CONNECTING ADDITIONAL DEVICES TO THE DVR; CONNECTING A USB MOUSE
13 CV500 - 4CH CONNECTING ADDITIONAL DEVICES TO THE DVR 5. Connect the male RCA plug from the 60 ft cable to the BNC to RCA connector. 6. Repeat the above steps for all of the included cameras . Note: For detailed instructions and information on the cameras incluced with this system, please refer to...
Page 15 - CONNECTING AND POWERING ON THE DVR; CONNECTING YOUR DVR TO THE ROUTER
15 CV500 - 4CH CONNECTING AND POWERING ON THE DVR Note: We recommend using a surge protected power bar and/or Uninterrupted Power Supply (UPS) backup to prevent damage to your DVR system. 1. Insert the power cord into the power supply. 2. Plug the power cord into a power outlet. 3. Insert the power ...
Page 16 - GETTING STARTED; Using the Mouse; Screen Viewing
16 CV500 - 4CH GETTING STARTED Now that you have powered up the DVR and properly connected to a TV or monitor you are ready to begin using and customizing the DVR for your specific needs. The DVR will automatically begin recording once it has been powered on and initialized. Initializing the DVR is ...
Page 17 - MAIN MENU; The main menu consists of nine options:
17 CV500 - 4CH Note: that the button works as the enter key. This must be pressed to save changes. Where the works as the escape button, and when pressed will exit the screen and not save any changes. MAIN MENU The main menu consists of nine options: 1. Camera Setup 2. Motion Setup 3. Record Setup 4...
Page 18 - or; CAMERA TITLE
18 CV500 - 4CH CAMERA 1. To choose which camera you want to work with highlight CAMERA so that the background is yellow and use the mouse wheel or directional keys to scroll to the camera you wish to adjust. • As you change cameras, the settings for each camera will be displayed along with it Camera...
Page 19 - To Enter Auto Switch Mode:
19 CV500 - 4CH DISPLAY You can choose whether or not to display any individual camera. By setting the display to OFF the camera will not be displayed in live viewing, however the camera channel will continue to record as per the defined recording settings. The video will be displayed during playback...
Page 20 - PTZ Control; MOTION DETECTION
20 CV500 - 4CH MAIN MENU...continued PTZ Control To access the PTZ controls of the DVR you will need to use the mouse. 1. Move the mouse cursor to the bottom the screen for Pop Up Menu Bar to display. 2. Select the icon. The PTZ controls look like this: Please review the following controls: - Direct...
Page 23 - AUDIO RECORD
23 CV500 - 4CH ALARM RECORD PPS You can change the PPS for alarm record. You may wish to change the alarm PPS so that there is a higher PPS for when an alarm (e.g. motion) is detected by the DVR and a lower PPS for Normal Record. To Change the Alarm Record PPS: 1. Select to adjust the Alarm Record P...
Page 25 - To set the schedules:
25 CV500 - 4CH SCHEDULE SETUP A schedule can be used to customize your recording modes by the hour for every day of the week. This is beneficial for business environments that have different hours during weekdays and the weekend. For home use, you can set different record modes for the days you have...
Page 26 - ALARM SETUP; External Alarm Mode
26 CV500 - 4CH ALARM SETUP 1. Access the Main Menu by pressing Menu or move the mouse to the bottom of the display screen to reveal pop up Menu bar and click the Menu icon . 2. Select the ALARM setup icon . There are several different types of events that will trigger the Alarm Recording. 1. Externa...
Page 29 - HDD FORMAT SETUP
29 CV500 - 4CH OVERWRITE MODE The DVR provides you with the option to automatically overwrite the saved video and audio content on the HDD or to stop recording when the HDD is full. The default setting is ON and will automatically overwrite old footage. If the mode is set to OFF, you can set a warni...
Page 30 - To Setup the Password Protect:; NETWORK SETUP
30 CV500 - 4CH To Setup the Password Protect: 1. Select HDD PASSWORD PROTECT.2. Use the mouse wheel or directional keys to change from disable to enable. This will require the HDD password setup to be entered before accessing the HDD format Menu while enabled. The next step is to choose a password f...
Page 31 - To Change from Static to DCHP Addresses:
31 CV500 - 4CH IP Mode: Static vs. DCHP A DCHP (Dynamic Host Configuration Protocol) address is the most common setup for home or office networks. This allows the DVR to automatically receive an IP address from the router. By default the IP MODE should be set to DHCP and this is acceptable in most s...
Page 32 - RTSP; PPPoE SETUP
32 CV500 - 4CH To Setup your DDNS: 1. Select to setup the DDNS.2. Highlight DDNS Setting. Use the mouse wheel or directional keys to change from DISABLE to ENABLE. 3. Highlight PROVIDER. Choose your DDNS provider from the list.4. Highlight HOST NAME. select to input your host name.5. Highlight USER ...
Page 33 - BACKUP SETUP; To Setup backup Recording:; To Backup Saved Video Footage:
33 CV500 - 4CH Record Time: The start and end time is used to display the initial time and date when recording began and the final date and time when the recording finished (or the latest date and time when backup Menu was accessed). Backup Time: The start and end time is used to choose the time fra...
Page 34 - To Setup the Date and Time:; SYSTEM SETUP
34 CV500 - 4CH BACKUP SETUP...continued 2. Choose the starting date and time of when to transfer the video footage. Highlight the value you wish to change and use the directional keys up and down or the mouse scroll wheel to adjust the value. 3. Choose the ending date and time of when to end the tra...
Page 35 - System Type; Keyboard Lock; DVR ID Number
35 CV500 - 4CH SYSTEM SETUP...continued System Type The two system types that are available on this DVR are PAL and NTSC. The North American standard is NTSC and should only be set to PAL if the TV or monitor that the DVR is connecting to uses only PAL format. To set the system type: 1. Highlight SY...
Page 36 - SYSTEM PASSWORD SETUP; LOAD DEFAULT
36 CV500 - 4CH LANGUAGE: This DVR allows for the following 19 languages: English, Chinese, Italian, French, Japanese, Spanish, Polish, simplified Chinese, Greek, Hungarian, Netherlands, Dutch, Portugeuse, Swedish, Finnish, Russian, Czech, Hebrew, & Ukrainian To change the on screen display langu...
Page 38 - LIVE VIEWING; DIGITAL ZOOM
38 CV500 - 4CH LIVE VIEWING POP UP MENU BAR (operation) – Using the USB Mouse, the pop up menu bar allows you to view the following options. PTZ control – Please refer to the PTZ control section. HDD & USB Information: You can quickly access your HDD & USB information right from the Pop Up M...
Page 39 - PLAYBACK; The controls are as follows, from left to right:
39 CV500 - 4CH PLAYBACK By clicking the Play button from the Pop Up Menu, front panel, or remote control a Play Search window will pop up. The CV500-4CH allows you to review your playback with two different search options: 1. Play Time Search – Allows you to view your recorded footage based on the d...
Page 42 - The playback buttons are as follows from left to right:; The backup buttons are as follows:; The search buttons are as follows:
42 CV500 - 4CH PLAYBACK...continued To begin viewing playback click the play button BACKUP PLAYER – PLAYBACK CONTROL The playback buttons are as follows from left to right: 1. STEP BACK: Pauses playback and reverses playback one frame each time it is clicked 2. REWIND: Rewinds playback 3. PAUSE: Pau...
Page 43 - NETWORK GUIDE; Preparing Your Computer for Viewing the DVR:; Finding your DVR’s IP Address
43 CV500 - 4CH NETWORK GUIDE Requirements: You will need to have: • The DVR connected to a router• The router connected to the Internet• A PC or laptop that is connected to the same router that the DVR is connected to. The PC can be connected by a wired or wireless connection • Internet Explorer 5.0...
Page 45 - Viewing Your DVR on Your Computer
45 CV500 - 4CH Method 2: 1. Open up Internet Explorer. 2. Click on TOOLS. 3. Click on INTERNET OPTIONS. 4. Click on the SECURITY Tab then the CUSTOM LEVEL button. 5. Change the ActiveX settings listed below. • Download signed ActiveX controls: PROMPT or ENABLED • Download unsigned ActiveX controls: ...
Page 46 - Log in to the DVR (Using Internet Explorer); Installing the ActiveX controls:
46 CV500 - 4CH Log in to the DVR (Using Internet Explorer) By default the DVR will require a user to input a username and password before being able to view the DVR online. The default username and password for the web interface of the DVR is: Username: adminPassword: admin To add a new user or enab...
Page 47 - VIEWING YOUR DVR OUTSIDE OF YOUR NETWORK; FINDING YOUR EXTERNAL IP
47 CV500 - 4CH VIEWING YOUR DVR OUTSIDE OF YOUR NETWORK Now that you have successfully viewed your DVR and cameras from a computer it is time to set up your router to view the DVR while at a remote location. This process is called Port Forwarding and you can find detailed instructions on how to comp...
Page 49 - To Configure the DVR to Work with DDNS:
49 CV500 - 4CH To Configure the DVR to Work with DDNS: 1. Press Menu and select NETWORK SETUP. Insert password if required. The default password is “1111”.2. Navigate to DDNS and press ENTER.3. Change DDNS SETTING to ENABLE. DDNS (Dynamic DNS) Instead of having to type in the IP address to access th...
Page 50 - DYNDNS.ORG ACCOUNT SETUP; TO VIEW DVR THROUGH HOSTNAME
50 CV500 - 4CH DYNDNS.ORG ACCOUNT SETUP (required if using DYNDNS.ORG) 1. Open Internet Explorer and type http://www.dyndns.org in the address bar.2. Create a new account by clicking the “Create Account” link in the top right hand corner of the site. 3. Enter your preferred user name, email address,...
Page 51 - NETWORK VIEWING & PLAYBACK
51 CV500 - 4CH Once you have your DVR set to view online, the software to view the footage differs from the software that is in the DVR. Please refer to the following instructions when viewing live footage online. This is what the online viewing software will look like. NETWORK VIEWING & PLAYBAC...
Page 52 - Single Camera Mode; PLAYBACK CONTROLS
52 CV500 - 4CH 6. Rec. (Record) – This will record the footage that is currently being displayed onto the desired save location on your computer. This will work in live mode or in playback mode. Press Stop to terminate the recording and view the saved footage. It will be saved in H.264 format and wi...
Page 53 - RECORD
53 CV500 - 4CH Time Point Backup - Time point backup allows you to back up the footage you have recorded through online viewing. To back up saved footage: 1. Click on the icon. 2. Select the starting and ending time which you wish to back up. 3. Click the save icon. 4. It will take several minutes f...
Page 54 - User Management
54 CV500 - 4CH DVR CONFIGURATION OPTIONS SYSTEM OPTIONS - The system information, network information and other options are displayed when this option is clicked. System Information Server Name : This is the name of your DVR. It will displayed in the title of the web browser and can be used to disti...
Page 55 - PPPoE; Load Default; NETWORK OPTIONS
55 CV500 - 4CH IP Setting DHCP/Static : Choose whether your network uses DHCP IP address or a Static IP address. Generally most networks user DHCP automatically assigned IP addresses. See NETWORK SETUP for more information regarding DHCP/STATIC IP addresses. • If a DHCP IP address is configured is l...
Page 56 - FTP Setting
56 CV500 - 4CH Schedule Update: Defines how often the DVR will update the DDNS website with it’s current IP address Information. This should not be set to less then 60 minutes as some DDNS providers may temporarily block the DVR. State: Displays the current state of the DVR. IDLE indicates the DVR i...
Page 57 - Other Options; SETTING UP PORT FORWARDING; G MOBILE DEVICE PORT FORWARDING
57 CV500 - 4CH Other Options Player : Allows you to download the DVR player software for your computer. Mobile Viewer : Allows you to set up and/or configure settings on the mobile online viewer. DVR Setting : Allows you to change settings that your DVR player has – the Menu works the same way as th...
Page 58 - From Your Mobile Device:; IF YOU CANNOT CONNECT; MOBILE TROUBLESHOOTING
58 CV500 - 4CH From Your Mobile Device: • Open up the web browser application• Click Options and choose the option that will allow you to type in a URL• Type in rtsp://74.11.213.177/CH03 This will pull up channel 3 of your DVR if port forwarding settings are set up correctly and your phone is compat...
Page 59 - Mobile Viewer Application; MOBILE VIEWING INSTALLATION GUIDE
59 CV500 - 4CH 5. Your router is blocking your computer from using the External IP Address from the same network as the DVR. Try connecting to the External IP Address from a remote computer that is not connected to the same network. 6. Port 80 is being blocked by your ISP (Internet Service Provider)...
Page 65 - TROUBLESHOOTING GUIDE
65 CV500 - 4CH TROUBLESHOOTING GUIDE My DVR has no power • Check the power cord connection to the DVR and the outlet and ensure that the DVR has power There is no way to turn the DVR off • The DVR is set to run as long as it is plugged in, if you would like to turn it off you have to unplug it I can...
Page 66 - Camera Troubleshooting
66 CV500 - 4CH TROUBLESHOOTING GUIDE CONT... Cannot view DVR on the computer • Verify the following while referring to the included networking guide • Make sure you are entering the proper IP address of the DVR. You will enter the Internal IP address into the Internet Explorer address bar when the c...
Page 67 - DVR SPECIFICATIONS
67 CV500 - 4CH TROUBLESHOOTING GUIDE CONT... Lines displayed on screen / scrolling lines / electrical noise / interference • Try replacing the power supply with a properly working camera’s power supply • Test the camera out on a different 60ft cable set. The video signal could be getting disrupted b...
Page 69 - CAMERA SPECIFICATIONS
69 CV500 - 4CH CAMERA SPECIFICATIONS CAMERA SPECIFICATIONS (VU301 - C MODEL) Camera Type Weatherproof Color IR CCD Camera Image Sensor 1/4" Color SHARP CCD Resolution 420 TV Lines Outdoor Use Yes IP Rating IP65 Focal Length 3.6mm Focus Type Fixed Optimal Focal Distance 20 ft. Night Vision Yes Nu...
Page 70 - CAMERA MANUAL; IMPORTANT INFORMATION; One to Four Power Supply Cable; USING THE ONE TO FOUR PORT POWER SUPPLY WITH CAMERAS; B C; Wiring Diagram
70 CV500 - 4CH CAMERA MANUAL VU301-C Camera 1. Sun Shield - Helps prevent glare from bright lights 2. Infrared (IR) - LEDs Allows the camera to see in the dark up to 15ft away. 3. CDS Sensor - Turns on the infrared LEDs when it gets dark 4. Camera Housing - Made of anodized aluminum to prevent rust ...
Page 72 - NOTES AREA; CAMERA DRILLING TEMPLATE
72 CV500 - 4CH www.SVAT.com .......................................................................................................Tear Here.......................................................................................................... NOTES AREA DRILL HOLES IN THESE POSITIONS DRILL HOLES...
Page 74 - now you can see
VISIT US ON THE WEB! • Product Information • User Manuals • Quick Start Guides • Specification Sheets • Software Updates • Firmware Upgrades www.svat.com SVAT ELECTRONICS now you can see Model#: CV500-4CH www.svat.com
