Page 2 - Service Log
2 It is important to us that our stairlifts always help you travel up anddown your stairs in the safest possible way. With this in mind, we recommend our stairlifts are serviced regularly by a Stannah trainedservice technician. 12 Month intervals for private residence / 6 monthintervals in locations...
Page 3 - Contents
To help you get the most from your new stairlift, please take a few minutes toread this guide. Then, please keep this guide in a safe place in case you needto check any details in the future.If you feel unsure about any aspect of your stairlift, please do not hesitate to get in touch with your stair...
Page 4 - Getting to know your stairlift; Fully upholstered finish; Wooden finish
Getting to know your stairlift Fully upholstered finish shown in travelling position Wooden finish shown in travelling position This guide is for both the fully upholstered and wooden finish Starla.The rest of the pictures in the guide will show the fully upholsteredStarla, but the instructions are ...
Page 6 - Options; Swivel seats; Seatbelt; Retractable rail
Master power switch and wall switch The master power switch is on the back of the base of the chairand should normally be left on. The stairlift will not work if this switch is off. If you are going away for a longertime – perhaps if you go away on vacation – you can switch off the master power swit...
Page 7 - Using your stairlift; Using the remote calling controls; To move the stairlift along the rail
7 Using your stairlift Using the remote calling controls Use these when you want to move the stairlift to the opposite end of the stairs. To move the stairlift along the rail Press and hold the arrow button on the remote calling control to move the stairlift in the direction you want. You can move t...
Page 8 - S A F E T Y N OT I C E; To turn on the power; To switch off the power
8 Using your stairlift S A F E T Y N OT I C E You can remove the power key to stop others from using your stairlift 1. Turn on the power To turn on the power Insert the key into the keyhole on the side of the chair. Make sure the key is fully pushed in. The stairlift and the remote controls will not...
Page 9 - To unfold the chair
9 Using your stairlift S A F E T Y N OT I C E Stand with your feet clear of the footrest when you lower the seat. 2. Unfold the chair Your chair can be folded away when it is not in use to give you morespace around the top and bottom of your stairs. To unfold the chair Lower the seat. The footrest w...
Page 10 - To use the retractable rail
10 Using your stairlift Using the retractable rail (optional) Your stairlift may be fitted with a retractable rail that will automaticallyraise so the rail does not obstruct any doorways or passageways. S A F E T Y N OT I C E Make sure the area around the retractable rail is clear before moving the ...
Page 11 - To use the seatbelt
11 Using your stairlift S A F E T Y N OT I C E Always use the seat belt. Only undo it when you have reached the topor bottom of the stairs and are ready to get off. Keep your elbowstucked in close to your body when using the stairlift. 3. Settle into the seat and start the stairlift Make sure the on...
Page 12 - To use the arm control
Using your stairlift To use the arm control Move and hold the arm control in the direction you want to travel – aftera few seconds the stairlift will start. The delayed start is a safety feature. S A F E T Y N OT I C E Only one person should ever use the stairlift at one time. 12 Automatic swivel se...
Page 13 - Two-way automatic swivel seat
13 Using your stairlift 4. Swivel the seat At the top of the stairs you can swivel the seat to the side to help you getoff the stairlift. You can also swivel the seat to make it easier to get on the stairlift whenyou want to go back down. To swivel the chair using the manual swivel seat Lift the swi...
Page 14 - Get off the stairlift; To get off; Footrest fold button
Using your stairlift 5. Get off the stairlift Make sure the on/off switch is in the off position and the power light ispulsing. Carefully, get off the stairlift and swivel the seat back to its travelling position. You can fold the chair away if you wish. To get off Unfasten the seatbelt. Slide the b...
Page 15 - To change the battery
15 The remote calling control batteries will last about one year with average use. When you press one of the arrow buttons, the light around the buttons will tell you how much power is in the battery. Lights rotating Batteries OK Lights on constantly Batteries low on power – change batteries as soon...
Page 16 - Cleaning your stairlift; Recycling and disposal of your stairlift; Safety recommendations
16 If there are any aspects of cleaning your stairlift that youare unsure about, please call your Stannah supplier. To clean the rail Use a damp cloth to remove any dust or dirt. To clean the upholstery Use a damp cloth to remove any dust or dirt. Cleaning your stairlift Do not use any solvent clean...
Page 17 - Check that the stairlift is turned on; Help; Check the swivel seat
17 Safety recommendations Check that the stairlift is turned on Look at the red on/off switch on the armrest. It is lit by a blue LED light. If your stairlift does not move the problem is usually easy to fix. First try these steps: Help LED off - The master power switch is off - see page 6. LED puls...
Page 18 - Operating the emergency drive
18 Help Optional retractable raildoes not work Please call your stairlift supplier. If the retractable railis causing an obstruction, youcan raise the rail manuallyusing the underside of the rail. Operating the emergency drive Open access door on the carriage (the boxbelow the seat) to reveal the st...
Page 19 - Fault codes
19 Fault codes A panel on the side of the stairlift shows a code to indicate the status ofyour stairlift. Before trying to diagnose a fault, try the steps on page 17. If you’re still unable to solve the problem contact your stairlift supplier,whose details are on the back page of this guide. Chargin...
