Sprint SPH-M400 - Manual

Get Started 4 1. Turn on your new phone. (Make sure the old one is turned off.) Your phone will automatically attempt Hands-Free Activation. 2. Follow the on-screen prompts to complete the activation process. 3. After you have completed the wizard, make a phone call to confirm your activation. If yo...

Get Started 5 Sprint Account Passwords As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy. ...

Get Started 6 ● Press to check minute usage and account balance. ● Press to make a payment. ● Press to access Sprint Customer Care. From Any Other Phone ● Sprint Customer Service: 1-888-211-4727 . ● Business Customer Service: 1-888-788-4727 . Sprint Support Services The Sprint Support Services at yo...

Phone Basics 7 Phone Basics Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. The topics in this section will introduce the basic functions and features of your phone. Your Phone’s Layout Turn...

Phone Basics 8 Your Phone ’s Layout The illustrations and descriptions below outline your phone ’s basic layout. Key Functions ● Display displays all the information needed to operate your phone, such as the call status, the Contacts list, the date and time, and the greeting. ● Navigation Key allows...

Phone Basics 9 ● Mic allows other callers to hear you clearly when you are speaking to them. ● Back Key deletes characters and numbers from the display in text entry mode. When in a menu, pressing the Back key returns you to the previous menu. This key also allows you to return to the previous scree...

Phone Basics 10 Turn Your Phone On ► Press and hold . Turn Your Phone Off ► Press and hold . Your screen remains blank while your phone is off (unless the battery is charging). Your Home Screen The H ome screen is the starting point for your phone’s applications, functions, and menus. For informatio...

Phone Basics 13 Bluetooth Headset Connected – The Bluetooth Headset is connected and visible. Bluetooth Hidden – The phone is hidden to other Bluetooth phones and not transmitting its information. Text Message – You have new text messages. Voicemail – You have new voicemail messages. Missed Call – Y...

Phone Basics 14 three times for “c”; or press once for “p,” twice for “q,” three times for “r,” or four times for “s.” 1. Select the Abc mode. 2. Press the corresponding keys repeatedly until the correct letter appears. (For example, to enter the word “Bill,” press twice, three times, three times, a...

Phone Calls 15 Phone Calls With the Sprint National Network and your phone, you can enjoy clear calling across the country. Make Phone Calls Receive Phone Calls Voicemail Phone Call Options Logs Make Phone Calls There are several convenient ways to place calls from your phone. Call Using the Keypad ...

Phone Calls 16 You can also place calls from your phone by speed dialing numbers from your Contacts using your History listings and Voice Services. Call from Logs You can make a call directly from your History list. 1. Press > History . 2. Highlight an entry and press . Note : You cannot make cal...

Phone Calls 17  My Phone # (left softkey) to display your MSID and device phone number during an emergency call.  Unlock (right softkey) to unlock your phone (appears only if the phone is locked). Exit Emergency Mode 1. Press to end a 911 call. 2. Press and to exit Emergency mode. Enhanced 911 (E9...

Phone Calls 18 If you set CALL ANSWER to Talk Key , you also see the following options. To select an option, highlight it and press . ● Answer to answer the incoming call. ● Silence to set the ringer to silent mode. ● Send to VoiceMail redirects the call to your voicemail. ● Ignore with Text to imme...

Phone Calls 19 ● By sounding the assigned ringer type. ● By displaying within the Notifications area of the Status bar when a single new unheard voicemail message is received. Phone Call Options Your phone application provides many useful features and options to help you make the most of your callin...

Phone Calls 21 ● Messages to display your current messages (Voicemail, text messages, etc.). ● Recent History to view your call histories. ● Tools to access the Tools menu. For more information, see Tools and Calendar . Speed Dialing You can s tore up to 98 numbers in your phone’s speed dial memory....

Phone Calls 22 Shortcut : You can also press from standby mode to display your recent calls. Note : Logs record only calls that occur while the phone is turned on. If a call is received while your phone is turned off, it will not be included in your phone’s history. If you return a call from the voi...

Phone Calls 23  Save/Contact Details to view contact information. Note : This option displays only when the number is saved to the list of Contacts. Clear Logs Follow these steps to clear the Logs list. 1. Press . 2. Press OPTIONS (right softkey) > Delete All . 3. If you are certain you want to ...

Settings 24 Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Display Volume Ringers Accessibility Phone Information Lock Phone Location Parental Controls Reset/Delete Others Display You can customize the display screen on your phone such as...

Settings 25 Select Wallpaper for the Home Screen 1. Press > Settings/Tools > Settings > Display > Main Screen > Wallpaper . 2. Select No Image , Take New Picture , My Albums , Downloaded , or Preloaded and press . 3. When you have selected the image you want use as your wallpaper, pre...

Settings 26  All Contacts to assign the selected picture to all entries in your contacts list.  One Contact to assign the picture to a single entry in your contacts list. 3. Select No Image , Take New Picture (see Take Pictures ), My Albums , Downloaded or Preloaded and press . Assign a Picture ID...

Settings 27 ● Backlight Dim is set to Always Dim . ● Backlight Off is set to 15 seconds . ● Keypad light is set to Off . Activate PowerSave Mode 1. Press > Settings/Tools > Settings > Display > PowerSave Mode. 2. Press On to activate the feature. 3. Read the feature definitions and press...

Settings 29 2. Select Downloaded , Preloaded , or No Ringer . 3. Use your navigation key to scroll through the available ringers. Press PLAY (left softkey) to play a sample ringer as you highlight each option. 4. Press to assign your selected ringer. Selecting Ringers for Alarm/Calendar To assign a ...

Settings 30 Display Themes Voice Recognition You can use your phone’s built-in automatic speech recognition (ASR) software to dial a phone number in your Contacts or to launch phone functions. All you have to do press the Voice Recognition Button on the side of the phone and talk into the speaker, a...

Settings 31 2. Select About . Voice Guide Voice Guide provides audible output of selected menu items. For example, in GRID VIEW of the main menu, if you highlight MESSAGES you will hear “Messages.” Enable Voice Guide 1. Press > Settings/Tools > Settings > Accessibility > Voice Guide >...

Settings 32 Phone Information Your phone provides information specific to your phone, such as the phone number, memory status, an icon glossary, your phone's software version, advanced information (channel, frequency, etc.), and information about your account. ► Press > Settings/Tools > Settin...

Settings 33 Locking Your Phone 1. Press > Settings/Tools > Settings > Lock Phone and enter your lock code. 2. Select Lock Now . Unlocking Your Phone You must enter you lock code to unlock your phone. 1. From standby mode, press UNLOCK (right softkey). 2. Enter your lock code. Changing the L...

Settings 34 Note : Turning Location on will allow the network to detect your position using GPS technology, making some Sprint applications and services easier to use. Turning Location off will disable the GPS location function for all purposes except 911, but will not hide your general location bas...

Settings 35 3. If this is your first time to setup these controls, you will be asked to setup a parental lock code that manages the areas that will be locked via this menu.  Enter a new four-digit Lock code.  Re-enter the new code and press DONE (left softkey). Disable Parental Controls 1. Press &...

Settings 36  Web to restrict access to all data features such as Internet and other data usage.  Camera to restrict access to the Camera functionality.  Force Location On to protect GPS activity. Set the feature to On to always enable the GPS feature or Off to never allow access to GPS capabiliti...

Settings 37 4. Press DONE (left softkey) to delete the information from your phone. Change Lock Code You can change your lock code in the Reset/Delete menu as well as through the menu. For more information, see Lock Phone . 1. Press > Settings/Tools > Settings > Reset/Delete . 2. Select Cha...

Settings 38 Activate the Contact Match Feature 1. Press > Settings/Tools > Settings > Others > Contact Match . 2. Select On or Off . Call Answer Select how to answer incoming calls on your phone: whether you want to press the Talk key, to press any number key, or simply to open the phone...

Settings 39  Word Completion : Set to On to have XT9 Predictive Text insert the most likely matching word entered automatically as you enter text, or choose Off .  Use My Words : Set to On to have XT9 Predictive Text use words from your Personal Dictionary over other possible matches, or choose Of...

Settings 40 ► Press > Settings/Tools > Settings > Others > Data > Update Data Profile . (To cancel, press before completing the update.) Contact Match The Contact Match feature allows you to choose whether or not contacts matching the numbers you enter into the keypad display under th...

Settings 41 Note: If you’re on a call when you leave the Nationwide Sprint Network, your call is dropped. If your call is dropped in an area where you think Sprint service is available, turn your phone off and on again to reconnect to the network. 1. Press > Settings/Tools > Settings > Othe...

Contacts 44 Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone. Get Started With Contacts Add a Contact Save a Phone Number Edit a Contact Add Emergency Contacts Send Contacts via Bluetooth Get ...

Contacts 45 5. Highlight a label for the entry ( Mobile , Home , Work , Pager , Fax , or Others ) and press . 6. Highlight the additional option or options you want to add:  Add Photo to assign a picture to the entry.  Add Number to add a phone number to the entry.  Email to add an email address....

Contacts 46 To access a Co ntacts entry’s options: 1. From the Home screen, press CONTACTS (right softkey). - or - Press > Contacts . 2. Highlight an entry and press .  New Group to create a new group in which to assign contacts.  Edit Contact to display the contact details screen and edit the ...

Contacts 47 1. Search for an existing contact name and press to save the new number. 2. Highlight a label for the entry ( Mobile , Home , Work , Pager , Fax , or Others ) and press . Edit a Contact Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ...

Contacts 48 5. Highlight a picture using the navigation keys and press ASSIGN (left softkey).  If you selected Take New Picture , the camera will launch. Take a new picture and press ASSIGN (left softkey). See Take Pictures for more information.  If you selected My Albums , tap the desired picture...

Contacts 49 1. Press and highlight a contact. 2. Press OPTIONS (right softkey). Select one of the following:  Replace to remove the selected contact and add a new one in its place. For more information, see Add an ICE Contact .  Remove to remove the selected contact, thereby creating an free space...

Accounts and Messaging 51 Accounts and Messaging With Sprint service and your phone’s messaging capabilities, you have the opportunity to share information through many different channels and accounts. Text Messaging and MMS Text Messaging and MMS With Text Messaging (SMS), you can send and receive ...

Accounts and Messaging 53  Set Callback # to add a phone number in the heading informing the recipient of alternate means to respond to the message. Tip : When entering text, press to change letter capitalization ( abc > Abc > ABC ). ABC Mode In Abc mode, also known as multi-tap entry, you pr...

Applications and Entertainment 55 Applications and Entertainment All your phone’s features, such as applications, downloading games, ringers, and more, and shopping are accessible through the Applications list. Applications Downloading Games, Ringers, and More GPS Services Shopping Applications You ...

Applications and Entertainment 56 Downloading Games, Ringers, and More You have access to a dynamic variety of downloadable content, such as games, ringers, wallpapers, and other applications. (Additional charges may apply.) Accessing the Download Menus Downloading an Item My Stuff Manager Accessing...

Applications and Entertainment 57 Download a Selected Item 1. From the information page, select Buy . (The item will download automatically. When you see the New Download screen, you have successfully downloaded the item to your phone.) Note : If you have not previously purchased an item, you will b...

Applications and Entertainment 58 3. Select an option to continue:  Select Use / Run / View to assign the downloaded item (or to start, in the case of a game or an application). Your data session will end, and you will be redirected to the appropriate phone menu screen.  Select Set as to assign a ...

Web and Data 60 Web and Data The following topics address your phone’s data connections and the built-in Web browser. Additional data-related features can be found in Accounts and Messaging , Applications and Entertainment , and Tools and Calendar . Getting Started with Web and Data Service Browser ...

Web and Data 61 Updating Your User Name If you choose to change your user name and select a new one online, you must then update the user name on your phone. ► Press > Settings/Tools > Settings > Others > Data > Update Data Profile . (To cancel, press before completing the update.) La...

Web and Data 62 Softkeys During a data session, the bottom line of your phone’s display contains one or more softkeys. These keys are shortcut controls for navigating around the Web, and they correspond to the softkeys directly below the phone’s display screen. To use softkeys: ► Press a softkey. (I...

Web and Data 63 Going Back To go back one page: ► Press the BACK key on your phone. Going Home To return to the home page from any other page: ► Press TOOLBAR (right softkey) > MY HOMEPAGE . Data Services FAQs Check our list of FAQs to answer questions you may have about your phone's data service...

Web and Data 64 You can sign out without turning off your phone; however, you will not be able to browse the Web or use other data services. While signed out, you can still place or receive phone calls, check voicemail, and use other voice services. You may sign in again at any time. Sign Out 1. Pre...

Web and Data 65  Send this page to copies the current Web address and attaches it to an outgoing text message.  Clear private data allows you to delete the current browsing history, browser cache, cookies, and stored passwords.  Help provides browser shortcut information.  Advanced allows you to...

Camera 66 Camera Taking pictures with your phone’s built-in camera is as simple as choosing a subject, pointing the lens, and pressing a button. Take Pictures Camera Settings Sending a Picture Assigning Photos Take Pictures You can activate the phone’s camera mode to take pictures whether the phone ...

Camera 67 4. Press to return to camera mode to take another picture. Take a Picture with the Phone Closed Note : The keys are locked when the phone is closed. Press and hold the camera key and volume down key together to unlock the keys. 1. Press and volume down key together. 2. Point the camera len...

Camera 68 Adjusting Color Tones Adjusting the Quality Adjusting the Shutter Sound Adjusting the Grid Adjusting the Brightness Shooting Mode You can choose from five different shooting modes with your phone's camera. Note : Single Shot is the default camera function that allows you to take one shot a...

Camera 69 2. Highlight an option and press :  Off to deactivate the multiple shots option.  4 to take a series in mosaic format. Note : The Mosaic setting will automatically set the shot image size to 240 x 320. 3. Move the camera toward the desired direction. 4. Press to take the pictures. Note :...

Camera 72 Sending a Picture Once you have taken a photo, you can use the messaging capabilities of your phone to instantly share it with family and friends. Send a Photo to a Contact 1. Take a picture. 2. With the picture displayed, press SEND (left softkey). 3. Select a listed contact or one of the...

Tools and Calendar 74 Tools and Calendar Learn how to use many of your phone’s productivity-enhancing features. Alarm Calendar Bluetooth Updating Phone Voice Service Calculator Device Self Service World Time Memo Pad Voice Memos Alarm Your phone comes with a built-in alarm clock that has multiple al...

Tools and Calendar 75  Select an interval of 5 minutes , 10 Minutes , 15 Minutes , 20 Minutes , or Off to disallow the Snooze feature. 8. Select a Volume level using the right and left navigation keys. 9. Press DONE (left softkey). Calendar Your phone’s Calendar tool helps you organize your time an...

Tools and Calendar 76 4. Select an event type using your navigation keys to scroll left or right. 5. Select an alarm time for the event using your navigation keys to scroll left or right. You can choose No Alarm , On Time , 10 Min. Before , 30 Min. Before , or 1 Hour Before . Note : The default alar...

Tools and Calendar 77 Manage Schedule Alerts ► To silence the alarm and reset the schedule, press any key except the navigation keys. - or - ► To view additional options, press one of the following:  Snooze silences the alarm and schedules it to replay again in 10 minutes.  View displays the event...

Tools and Calendar 78 Pairing Bluetooth Phones Turning Bluetooth On and Off Before using Bluetooth, you must turn it on. By default, your phone’s Bluetooth feature is set to Off . Turning Bluetooth on ma kes your phone “discoverable” by other in-range Bluetooth phones. Turn Bluetooth On 1. Press >...

Tools and Calendar 79 Pairing Bluetooth Phones The Bluetooth pairing process allows you to establish trusted connections between your phone and another Bluetooth phone. When you pair phones, they share a passkey, allowing for fast, secure connections while bypassing the discovery and authentication ...

Tools and Calendar 80 The screen displays “Say a command” and the phone prompts you to say the name of the command you want to use. To complete your task, simply follow the voice prompts. Available ASR commands include: ● Call < name or # > to call an entry in your Contacts list or a spoken ph...

Tools and Calendar 82 2. Press SETTINGS (right softkey) > Adaptation > Reset Voice > Yes (left softkey). To change the ASR mode: 1. Press and hold . 2. Press SETTINGS (right softkey) > Audio Modes and select an option.  Expert Mode to sound a beep only.  Prompt Mode to prompt for requi...

Tools and Calendar 83  The Tip ($) displays the amount you pay for a tip and You pay displays the total amount you pay on the bill. Eco Calculator Your phone comes with an eco calculator that allows you to configure the amount you pay per gallon of fuel and the resulting efficiency of your car’s mi...

Tools and Calendar 84 Compose a Memo 1. Press > Settings/Tools > Tools > Memo Pad > ADD NEW (left softkey). 2. Type your note using the keypad and press DONE (left softkey). Read a Saved Note 1. Press > Settings/Tools > Tools > Memo Pad . 2. Highlight a note and press . Delete a...

Tools and Calendar 86 3. Check the information and press DONE (left softkey). Send a Voice Memo Message You can even send a voice memo as a message. 1. Press > Settings/Tools > Tools > Voice Memo > Review . 2. Highlight the Memo you want to send and press OPTIONS (right softkey) > Sen...

Index 87 Index Accessibility Voice Guide, 31 Voice Recognition, 30 Account, 4 Managing, 5 Passwords, 5 Accounts, 51 Activation, 3 Airplane Mode, 39 Alarm Setting, 74 Answering Calls Roam Enabled, 18 Applications, 55 Downloading, 56 ASR Activating, 79 Checking Phone Status with, 81 Making Calls with,...