Page 3 - Table of Contents
Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Your Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . ii How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . ...
Page 5 - Welcome to Sprint
i Welcome to Sprint Sprint is committed to bringing you the best wireless technology available. We built our network right from the start to give you what we believe you really want from a wireless service provider—clear connections, private communications, and time-saving features. This guide will ...
Page 6 - Your Sprint Mobile Broadband USB Modem
ii Your Sprint Mobile Broadband USB Modem Thank you for purchasing a Sprint Mobile Broadband USB modem. This USB modem offers more freedom than ever before. No wires, no cables—just access to your data when you need it. The power of the Internet is truly at your fingertips.
Page 7 - How to Use This Guide; Getting More Information About the USB Modem and Service
iii How to Use This Guide The advantages of Sprint are as clear as each wireless connection you make. With Sprint service, we give you what you really want from a wireless service provider—clear connections, easy-to-understand service plans, and self-servicing options for managing your account. All ...
Page 9 - Section 1; Introducing the Sprint Mobile
Section 1 Introducing the Sprint Mobile Broadband USB Modem
Page 10 - Section 1A
2 Section 1A. Introducing the Sprint Mobile Broadband USB Modem Section 1A Introducing the Sprint Mobile Broadband USB Modem ⽧ Your Sprint Mobile Broadband USB Modem (page 2) ⽧ TRU-Install (page 3) ⽧ Package Contents (page 3) ⽧ Care and Maintenance (page 4) This section introduces your Sprint Mobile...
Page 11 - Package Contents
Int rod uc ti on Section 1A. Introducing the Sprint Mobile Broadband USB Modem 3 TRU-Install To install the drivers and software, you do not need an installation CD. Your USB modem uses the Sierra Wireless TRU-Install™ feature—the drivers and software are installed when you insert the USB modem into...
Page 12 - Care and Maintenance
4 Care and Maintenance As with any electronic device, the USB modem must be handled with care to ensure reliable operation. Follow these guidelines in using and storing the USB modem: 䢇 The USB modem should fit easily into your USB slot. Forcing the USB modem into a slot may damage the connector pin...
Page 13 - Section 2; Installing and Using the USB
Page 14 - Section 2A; Installing the Software; Installing the Software on a Windows Computer; System Requirements
6 Section 2A. Installing the Software Section 2A Installing the Software ⽧ Installing the Software on a Windows Computer (page 6) ⽧ Installing the Software on a Mac Computer (page 9) The installation process has two stages: 䢇 Installing the Software and Drivers — Insert the USB modem to install the ...
Page 15 - Installing the Software and Drivers
Inst alli ng the Sof tware Section 2A. Installing the Software 7 Installing the Software and Drivers 1. If your USB modem has not yet been activated, ensure you are in the network coverage area (not roaming). 2. Remove the protective cap from the USB connector of the USB modem by placing your finger...
Page 17 - Installing the Software on a Mac Computer
Inst alli ng the Sof tware Section 2A. Installing the Software 9 10. If a message that you must restart your computer is displayed, click Yes to restart your computer. Wait until your computer restarts. 11. Proceed to “Starting the Windows Software” on page 12. Installing the Software on a Mac Compu...
Page 20 - Section 2B; Using Your USB Modem; Starting the Windows Software
12 Section 2B. Using Your USB Modem Section 2B Using Your USB Modem ⽧ Starting the Windows Software (page 12) ⽧ Starting the Mac Software (page 13) ⽧ Activating Your USB Modem (page 13) ⽧ Viewing the User Guide (page 14) ⽧ Removing the USB Modem (page 14) ⽧ Attaching an External Antenna (page 15) ⽧ ...
Page 21 - Starting the Mac Software; Activating Your USB Modem
U s ing Y o ur Modem Section 2B. Using Your USB Modem 13 Starting the Mac Software If the Sprint SmartView software has not started automatically: 䊳 In Finder, choose Go > Applications , and then double-click Sprint SmartView . Activating Your USB Modem If your USB modem has not been preactivated...
Page 22 - Viewing the User Guide; Removing the USB Modem
14 Section 2B. Using Your USB Modem Viewing the User Guide The user guide provides detailed information on the Windows and Mac versions of the Sprint SmartView software. 䊳 In Windows, select Start > All Programs > Sprint > Sprint SmartView User Guide. – or – On your Mac desktop, double-clic...
Page 23 - Attaching an External Antenna
U s ing Y o ur Modem Section 2B. Using Your USB Modem 15 Attaching an External Antenna You can improve the signal strength by attaching an external antenna with an SMK connector (sold separately). The recommended antenna is the 5-band blade antenna with SMK connector, available from www.sierrawirele...
Page 24 - Troubleshooting
16 Section 2B. Using Your USB Modem Troubleshooting For a more complete listing of errors and possible solutions, please see the user guide or online Help. You may also visit www.sprint.com or contact Sprint Customer Service (see page 15). Problem/error Solution The USB modem has no power. (The LED ...
Page 25 - Section 2C
Using a Memor y Card Section 2C. Using a Memory Card (microSD) 17 Section 2C Using a Memory Card (microSD) ⽧ Inserting the Memory Card (microSD) (page 17) ⽧ Removing the Memory Card (microSD) (page 18) With your USB modem and a microSD memory card (sold separately), you can store files (for example,...
Page 27 - Important Connection Information
Using a Memor y Card Section 2C. Using a Memory Card (microSD) 19 Important Connection Information 䢇 To avoid loss of data, DO NOT remove the memory card while files are being accessed or transferred. 䢇 DO NOT turn off or restart your computer, or put it into standby mode, while using a memory card....
Page 29 - Section 3; Technical Specifications,
Section 3 Technical Specifications, Regulatory and Safety Information
Page 30 - Section 3A; Technical Specifications; LED Operation
22 Section 3A. Technical Specifications Section 3A Technical Specifications ⽧ LED Operation (page 22) ⽧ Radio Frequency and Electrical Specifications (page 24) ⽧ Software Specifications (page 25) ⽧ Environmental Specifications (page 26) ⽧ Mechanical Specifications (page 27) This section describes th...
Page 32 - Radio Frequency and Electrical Specifications
24 Section 3A. Technical Specifications Radio Frequency and Electrical Specifications Blue, blinking Sprint Power Vision ® (1xEV-DO) coverage is detected. Ready to connect to the network; see the user guide. Blue, not blinking The USB modem is connected to the Sprint Power Vision (1xEV-DO) network a...
Page 33 - Software Specifications
Specifications Section 3A. Technical Specifications 25 Software Specifications Receive PCS: 1930 to 1989.95 MHzCellular: 869.04 to 893.97 MHzGPS: 1575.42 MHz Channel spacing 1.25 MHz Frequency stability ±150 Hz Position Location Mobile Station based Data service IS-707A Mobile IP Supported SMS (IS-6...
Page 34 - Environmental Specifications
26 Section 3A. Technical Specifications Environmental Specifications NAM Single Voice Not supported E911 Not supported TTY/Accessibility Not supported Operating temperature -20 to +55°C Storage temperature -40 to +85°C Humidity 95%, non-condensing Vibration Random vibration, 10 to 1000 Hz, nominal 6...
Page 35 - Mechanical Specifications
Specifications Section 3A. Technical Specifications 27 Mechanical Specifications Dimensions (W x L x H) 28 mm x 62 mm x 11 mm Power button Not supported Headset jack Not supported LED Amber/blue
Page 36 - Section 3B; Regulatory Information; Regulatory Notices
28 Section 3B. Regulatory Information Section 3B Regulatory Information ⽧ Regulatory Notices (page 28) ⽧ Patents (page 31) ⽧ Trademarks (page 31) ⽧ Copyright (page 32) ⽧ Limitation of Liability (page 32) ⽧ Additional Information and Updates (page 32) This section contains important regulatory notice...
Page 39 - Patents; Trademarks
Re gulator y Informat io n Section 3B. Regulatory Information 31 Patents Portions of this product are covered by some or all of the following US patents: 5,515,013 5,629,960 5,845,216 5,847,553 5,878,234 5,890,057 5,929,815 6,169,884 6,191,741 6,199,168 6,339,405 6,359,591 6,400,336 6,516,204 6,561,...
Page 40 - Copyright; Limitation of Liability
32 Section 3B. Regulatory Information QUALCOMM ® is a registered trademark of QUALCOMM Incorporated. All other trademarks are property of their respective owners. Copyright ©2008 Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. SPRINT and other ...
Page 41 - Section 3C; Important Safety Information; Important Notice
Impo rtant Saf e ty Inf o rmation Section 3C. Important Safety Information 33 Section 3C Important Safety Information ⽧ Important Notice (page 33) ⽧ Safety and Hazards (page 34) Important Notice Because of the nature of wireless communications, transmission and reception of data can never be guarant...
Page 42 - Safety and Hazards
34 Section 3C. Important Safety Information Safety and Hazards Do not operate the Sprint Mobile Broadband USB modem by Sierra Wireless (Compass 597 USB modem) in areas where blasting is in progress, where explosive atmospheres may be present, near medical equipment, life support equipment, or any eq...
Page 43 - Notes