Page 3 - Table of Contents
Table of Contents Your AirCard 402 Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Section 1: Introducing the AirCard 402 Device . . ....
Page 4 - Section 3: Technical Specifications, Regulatory and
Section 3: Technical Specifications, Regulatory and Safety Information, and Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 3A. Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 LED Operation . . ...
Page 5 - Your AirCard 402 Device
i Your AirCard 402 Device Thank you for purchasing a Sierra Wireless AirCard 402 device. This device offers more freedom than ever before. No wires, no cables—just access to your data when you need it. The power of the Internet is truly at your fingertips.
Page 6 - How to Use This Guide; Getting More Information About Your Device and Service
ii How to Use This Guide The advantages of Sprint are as clear as each wireless connection you make. With Sprint service, we give you what you really want from a wireless service provider—clear connections, easy-to-understand service plans, and self-servicing options for managing your account. All t...
Page 7 - Section 1; Introducing the
Page 8 - Section 1A; Introducing the AirCard 402 Device
2 Section 1A. Introducing the AirCard 402 Device Section 1A Introducing the AirCard 402 Device ⽧ Your AirCard 402 Device (page 2) ⽧ TRU-Install (page 2) ⽧ Package Contents (page 3) ⽧ Care and Maintenance (page 3) This section introduces your AirCard 402 device, and describes what is included with yo...
Page 9 - Package Contents; Care and Maintenance
Int rod uc ti on Section 1A. Introducing the AirCard 402 Device 3 Package Contents Your AirCard 402 device package contains the following components: 䢇 Sierra Wireless AirCard 402 device 䢇 Get Started guide (this document) Care and Maintenance As with any electronic device, you should handle this de...
Page 11 - Section 2; Setting Up and Using the
Section 2 Setting Up and Using the AirCard 402 Device
Page 12 - Section 2A; Setting Up Your Sprint Account; Setting Up Your Device on Your Sprint Account
6 Section 2A. Setting Up Your Sprint Account Section 2A Setting Up Your Sprint Account ⽧ Setting Up Your Device on Your Sprint Account (page 6) Setting Up Your Device on Your Sprint Account Normally your device will be set up on your Sprint account at the time of purchase. To verify that your device...
Page 13 - Section 2B; Installing the Software on a Windows Computer; System Requirements
Inst alli ng the Sof tware Section 2B. Installing the Software and Activating Your Device 7 Section 2B Installing the Software and Activating Your Device ⽧ Installing the Software on a Windows Computer (page 7) ⽧ Installing the Software on a Mac Computer (page 13) ⽧ Activating Your AirCard 402 Devic...
Page 14 - Installing the Software and Drivers
8 Section 2B. Installing the Software and Activating Your Device To install and run the device and accompanying Sprint SmartView SM software on a Windows computer, you will need an empty PC Card or ExpressCard slot. Installing the Software and Drivers 1. Ensure you are in the Sprint Mobile Broadband...
Page 19 - Installing the Software on a Mac Computer
Inst alli ng the Sof tware Section 2B. Installing the Software and Activating Your Device 13 Installing the Software on a Mac Computer System Requirements The AirCard 402 device works with any MacBook™ Pro or PowerBook ® G4 computer running Mac OS X version 10.4.11 or newer. To check your version, f...
Page 22 - Activating Your AirCard 402 Device
16 Section 2B. Installing the Software and Activating Your Device 8. In the “This package contains a program...” window, click Continue . 9. In the “Welcome to the Sprint SmartView Installer” window, click Continue . 10. Read the Software License Agreement. To continue with the software installation...
Page 23 - Section 2C; Using Your AirCard 402 Device; Starting the Windows Software
Using Y o ur Devi ce Section 2C. Using Your AirCard 402 Device 17 Section 2C Using Your AirCard 402 Device ⽧ Starting the Windows Software (page 17) ⽧ Starting the Mac Software (page 18) ⽧ Viewing the User Guide (page 18) ⽧ Removing the AirCard 402 Device (page 19) ⽧ Attaching an External Antenna (p...
Page 24 - Starting the Mac Software; Viewing the User Guide
18 Section 2C. Using Your AirCard 402 Device Starting the Mac Software If the Sprint SmartView software has not started automatically: 䊳 Double-click the program’s icon [ ] on your Mac desktop. – or – In Finder™, select Go > Applications > Sprint SmartView , and then double-click Sprint SmartV...
Page 25 - Removing the AirCard 402 Device; Correct
Using Y o ur Devi ce Section 2C. Using Your AirCard 402 Device 19 Removing the AirCard 402 Device 1. Exit the Sprint SmartView software if it is open. 2. If you’re running Windows 2000, click the Unplug or Eject Hardware icon in the system tray, and click the entry for NEC PCI to USB Open Host Contr...
Page 26 - Attaching an External Antenna
20 Section 2C. Using Your AirCard 402 Device Attaching an External Antenna You can improve the signal strength by attaching an external antenna with a TS9 connector (sold separately). The recommended antenna is the 6-band blade antenna with TS9 connector, available from www.sierrawireless.com (part ...
Page 27 - Troubleshooting
Using Y o ur Devi ce Section 2C. Using Your AirCard 402 Device 21 Troubleshooting For a more complete listing of errors and possible solutions, please see the user guide or online Help. You may also visit www.sprint.com or contact Sprint Customer Service (see above). Problem/error Solution The devic...
Page 29 - Section 3; Technical Specifications,
Section 3 Technical Specifications, Regulatory and Safety Information, and Warranty
Page 30 - Section 3A; Technical Specifications; LED Operation
24 Section 3A. Technical Specifications Section 3A Technical Specifications ⽧ LED Operation (page 24) ⽧ Radio Frequency and Electrical Specifications (page 26) ⽧ Software Specifications (page 27) ⽧ Environmental Specifications (page 28) This section describes the LED indicators and various specifica...
Page 32 - Radio Frequency and Electrical Specifications
26 Section 3A. Technical Specifications Radio Frequency and Electrical Specifications Approvals Compliant with:IS-2000 Release 1.0 (CDMA (1X), IS-707-A Data, IS-856 (CDMA 1xEV-DO), IS-866, IS-878, IS-890, CDMA Development GroupFCCIndustry Canada Voltage +3.3 Vdc from PC Card or ExpressCard slot Curr...
Page 33 - Software Specifications
Specifications Section 3A. Technical Specifications 27 Software Specifications Position Location Mobile Station based Data service IS-707A Mobile IP Supported SMS (IS-637) Not supported FAX Not supported OMA-DM Supported OTASP (IS-683A, IS-683B, IS-683C) Not supported OTAPA Not supported PRL (prefer...
Page 34 - Environmental Specifications
28 Section 3A. Technical Specifications Environmental Specifications Operating temperature -4 to +131°F (ambient, outside PCMCIA/ExpressCard enclosure) Storage temperature -40 to +185°F Humidity 95%, non-condensing Vibration Random vibration, 10 to 1000 Hz, nominal 6G RMS in each of 3 mutually perpe...
Page 35 - Section 3B; Regulatory Information; Regulatory Notices
Re gulator y Informat io n Section 3B. Regulatory Information 29 Section 3B Regulatory Information ⽧ Regulatory Notices (page 29) ⽧ Patents (page 33) ⽧ Trademarks (page 33) ⽧ Copyright (page 34) ⽧ Limitation of Liability (page 34) ⽧ Additional Information and Updates (page 34) This section contains ...
Page 38 - Information pertaining to OEM customers
32 Section 3B. Regulatory Information Information pertaining to OEM customers The AirCard 402 device has been granted modular approval for mobile applications. Integrators may use the AirCard 402 device in their final products without additional FCC/IC certification if they meet the following condit...
Page 39 - Patents
Re gulator y Informat io n Section 3B. Regulatory Information 33 Patents Portions of this product are covered by some or all of the following US patents: 5,515,013 5,629,960 5,845,216 5,847,553 5,878,234 5,890,057 5,929,815 6,169,884 6,191,741 6,199,168 6,339,405 6,359,591 6,400,336 6,516,204 6,561,...
Page 40 - Copyright
34 Section 3B. Regulatory Information Copyright ©2009 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are the property of their respective owners. Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the p...
Page 41 - Section 3C; Important Safety Information; Important Notice
Impo rtant Saf e ty Inf o rmation Section 3C. Important Safety Information 35 Section 3C Important Safety Information ⽧ Important Notice (page 35) ⽧ Safety and Hazards (page 35) Important Notice Because of the nature of wireless communications, transmission and reception of data can never be guarant...
Page 43 - Section 3D; One-Year Limited Warranty
Warrant y Section 3D. One-Year Limited Warranty 37 Section 3D One-Year Limited Warranty THIS PRODUCT IS PROVIDED TO YOU UNDER THE FOLLOWING TERMS AND CONDITIONS THAT CONTAIN LIMITATIONS ON WARRANTIES AND LIABILITIES AND YOUR REMEDIES. BY USING THIS PRODUCT YOU AGREE TO THE TERMS AND CONDITIONS BELOW...