Sprint 250U - Manual

Welcome! _

What’s in the Box _

Your Sprint
3G/4G USB
250U

Recycling

Envelope

Get Started Guide

(this guide)

Sprint SmartView

SM

Software

Installation, Important Information

booklet, and Terms and Conditions CD.

Sprint is committed to developing technologies that give
you the ability to get what you want when you want it,
faster than ever before. This guide introduces you to
the basics of getting started with Sprint and your
new Sprint 3G/4G USB 250U.

Get it on the Now Network.™

©2010 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are property of their respective owners.

All you need to know to get going with
your Sprint 3G/4G Mobile Broadband.

Get started _

Before You Start _

Install Your Device _

Insert the USB Device

IMPORTANT:

Insert the CD and install the software before you

insert the device into your computer’s USB port.

•

Insert the device into an available USB port on your computer.

• Your computer will detect the device and automatically

install the drivers.

• If necessary, rotate your device up to 90 degrees either

clockwise or counterclockwise to optimize your connection.

Activate Your Device

1.

With your device inserted, double-click the Sprint

SmartView icon (

) on your computer’s desktop.

• Your device is designed to activate automatically and

connect to either the Sprint Mobile Broadband network (3G)

or the Sprint 4G network.

• If both WiMAX (4G) and Mobile (3G) networks are available,

you can use the Sprint SmartView window to select which

network to use.

2.

Launch your Web browser and go to any website to

confirm your Internet connection.
• The left indicator light shows your CDMA (3G) status (

solid

blue

means you’re connected or within range). The right

indicator light shows your WiMAX (4G) status (

solid blue

means you’re connected or within range). A

blinking blue

light in either location means the device is searching for a

valid network.

4G

3G

4G

3G

4G

3G

4G

3G

Manage Your Account _

Online: www.sprint.com

• make a payment, see your bills, enroll in online billing
• check usage and account balance
• see or modify the details of your Sprint service plan
• get detailed instructions and download content

From a Phone

•

For any questions about your device or your Sprint service:

Dial

1-866-639-9565

•

For general questions about your Sprint account:

Sprint Customer Service: Dial

1-888-211-4727

Business Customer Service: Dial

1-800-927-2199

For Your USB Device

• This

Get Started

guide to get you up and running.

•

User Guide

–

View the comprehensive

User Guide

for the

Sprint SmartView

SM

software online at sprint.com/support.

•

Software -

Download the latest version of the Sprint SmartView

software at sprint.com/downloads.

•

Web

–

Go to sprint.com/support to access troubleshooting

and other resources.

Resources _

Helpful Sprint Information _

Total Equipment Protection

The protection you need so you can be worry free

Should anything happen to your device, you’ll have a

worry-free way to ensure that you get connected again soon.

•

Coverage includes:

Loss, theft, routine maintenance, physical or liquid damage,
mechanical or electrical problems, or failure from normal wear
and tear.

•

For more information:

See the Total Equipment Protection brochure available at any
participating retail location or go to sprint.com/tep for more
details. To enroll within 30 days of activation, call

1-800-584-3666

.

Total Equipment Protection is a service provided by Asurion Protection Services, LLC, Continental Casualty
Company’s (a CNA company) licensed agent for the customers of Sprint.

Sprint 3G/4G USB

Device 250U

Set Up Your Account

Make sure your device is set up with a service plan on your

Sprint account. For assistance, call

1-866-639-9565

to speak

with a Sprint representative.

Install Sprint SmartView Software

1.

Insert the Installation CD into your computer’s CD drive.

• The CD will auto-run.
• If it does not auto-run, click

Start > My Computer

and double-click

SmartView

.

2.

Click

Setup

to begin, and then follow the onscreen instructions

to install Sprint SmartView software. (You will be prompted to
restart your computer once installation is complete.)

Attach the Faceplate

1.

Remove the protective film covering from both faces of the lens

(the circular portion of the device).

2.

Insert the faceplate tabs into the slots as shown on the

film covering.

3.

Press down carefully until the faceplate snaps into place.

Faceplate