Page 2 - Link 6020 Wireless Telephone
SpectraLink Corporation 2 Link 6020 Wireless Telephone < * 2 ABC 1 4 GHI 7 PQRS 3 DEF 0 FCN LINE 6 MNO 9 WXYZ # > 5 JKL 8 TUV Volume Up START FCN Microphone LINE Keypad END Headset Jack Softkeys Nav keys Left/Up For messaging applications Right/DownFor messaging applications Volume Down
Page 3 - Introduction; About This Guide
Link 6020 Wireless Telephone and Accessories User Guide 3 Introduction Your Link 6020 Wireless Telephone is a state–of-the- art communication device that utilizes radio wave technology to send and receive voice transmissions. It is designed to operate like a cell phone. However, the handset utilizes...
Page 4 - Trademark Information; Registered Model Numbers
SpectraLink Corporation 4 Trademark Information SpectraLinkThe SpectraLink logoLinkPlusLink Are trademarks and registered trademarks of SpectraLink Corporation.All other trademarks used herein are the property of their respective owners.Copyright © 1998 to 2006 SpectraLink Corporation. All rights re...
Page 5 - Table of Contents
Link 6020 Wireless Telephone and Accessories User Guide 5 Table of Contents The Handset ............................................................... 7 Modes of Operation ................................................................ 8The Display ....................................................
Page 7 - The Handset
Link 6020 Wireless Telephone and Accessories User Guide 7 Th e H an dse t The Handset Modes of Operation .................................................................8The Display ................................................................................8Status Bar Indicators .................
Page 8 - Modes of Operation; standby mode; FCN; The Display; Open Application Interface (OAI) is an advanced
SpectraLink Corporation 8 Th e H an dset Modes of Operation Your handset has four modes of operation. When it is on-hook, it is in standby mode . When a call comes in or when a call is dialed, the handset is in active mode . When user preferences are being accessed in the standby menu, it is in stan...
Page 9 - Example standby mode display:; This display shows that you are in the
Link 6020 Wireless Telephone and Accessories User Guide 9 Th e H an dse t Example standby mode display: This display shows that there is excellent signal strength, a voicemail message is available, the keypad is locked, the Battery Pack is fully charged, the extension number assigned to the handset ...
Page 10 - Status Bar Indicators
SpectraLink Corporation 10 Th e H an dset Status Bar Indicators Indicator Function The signal-strength icon indicates the strength of the radio signal and can assist the user in determining if the handset is moving out-of-range. The voicemail icon is activated when a new voicemail message is receive...
Page 11 - Muted; Unlk; softkey; Indicator Function
Link 6020 Wireless Telephone and Accessories User Guide 11 Th e H an dse t Up and down arrows are displayed when the menu has additional options above or below.Left or right arrows are displayed during editing when the cursor is able to be moved left or right. Muted The muted indicator displays afte...
Page 12 - Softkey Labels; Advanced Features; Label Description
SpectraLink Corporation 12 Th e H an dset Softkey Labels The bottom row of the handset displays labels associ-ated with the four softkeys just below it. When a soft-key is active, a label appears to describe its function. Pressing the softkey will activate the feature.See Advanced Features for more ...
Page 14 - Shortcut Keys; softkey and selecting a new profile; User Profiles; Prof
SpectraLink Corporation 14 Th e H an dset Shortcut Keys When a menu is displayed a shortcut key may be dis-played on the right edge of the menu line. Press the corresponding number on the keypad to activate the selected menu option. Profiles Your handset ring behavior is established by five User Pro...
Page 15 - Speakerphone; Spkr; Battery Packs; Battery Low; Type Talk Time Standby Time; Standard
Link 6020 Wireless Telephone and Accessories User Guide 15 Th e H an dse t Speakerphone Your phone system administrator can enable or dis-able the speakerphone mode. If the speakerphone is enabled, it is activated by pressing the Spkr softkey. Press the Spkr softkey again to end speakerphone mode. T...
Page 16 - Important Note about Battery Packs
SpectraLink Corporation 16 Th e H an dset feature has been disabled. A different melody plays for each Battery Pack type.See your phone system administrator if you have questions about the type of Battery Pack you have been issued. Important Note about Battery Packs • Only use SpectraLink Battery Pa...
Page 17 - Getting Started; Advanced Telephony Features
Link 6020 Wireless Telephone and Accessories User Guide 17 Ge ttin g Star te d Getting Started Charging Your Handset ........................................................ 18Basic Handset Operation ..................................................... 18Indications of Low Battery ....................
Page 18 - Charging Your Handset; Handset Accessories; Basic Handset Operation; Setting User Preferences
SpectraLink Corporation 18 Gett ing S tar ted Charging Your Handset The handset’s Battery Pack must be charged before its first use. See the section Handset Accessories for complete information about charging your handset. Basic Handset Operation If you want to Then Turn handset on Press and hold EN...
Page 19 - Select line; Dial number; START; Answer call on; LINE; If you want to Then
Link 6020 Wireless Telephone and Accessories User Guide 19 Getttin g S ta rted Select line Press LINE and the number key corresponding to the desired line. Dial number Press the number keys. Answer call The handset will ring or vibrate to alert you of an incoming call. Additionally, a line indicator...
Page 20 - Mute
SpectraLink Corporation 20 Gett ing S tar ted Mute microphone Press the Mute softkey. Place call on hold Press the Hold softkey. Resume held call Press the LINE key followed by the line number key. Hang up Press END . Be sure to do this at the end of each call to return to the standby mode. Change s...
Page 21 - Press any key (other than; END; Press the; softkey and use the; Nav; keys to select a new profile
Link 6020 Wireless Telephone and Accessories User Guide 21 Getttin g S ta rted Activate speakerphone Press the Spkr softkey and speak towards the handset. Note that this feature may be disabled by your phone system administrator. Headset answer Press any key (other than END , a Nav key, or a softkey...
Page 22 - Indications of Low Battery
SpectraLink Corporation 22 Gett ing S tar ted Indications of Low Battery The Battery Pack icon on the status line of the display gives you a visual indication of the amount of charge remaining in the Battery Pack. Additionally, when the icon shows empty, if the handset is in standby mode, you will h...
Page 23 - Removing and Inserting Battery Packs
Link 6020 Wireless Telephone and Accessories User Guide 23 Getttin g S ta rted Removing and Inserting Battery Packs To remove the Battery Pack, press down on the latch on the Battery Pack on the back of the handset and pull the Battery Pack towards you. The Battery Pack releases outward.To replace, ...
Page 25 - Menu Navigation; application mode
Link 6020 Wireless Telephone and Accessories User Guide 25 Ad va nc ed Fe atu re s Menu Navigation The navigation keys just below the softkeys are used to navigate through and select menu options. These are referred to in this guide as Nav S , Nav T , Nav W , Nav X , and NavOK . Additionally a short...
Page 27 - Key caps
Link 6020 Wireless Telephone and Accessories User Guide 27 Ad va nc ed Fe atu re s Alphanumeric entries: Key caps CAPS 1 1 1 2 2 a b c 2 A B C 3 3 d e f 3 D E F 4 4 g h i 4 G H I 5 5 j k l 5 J K L 6 6 m n o 6 M N O 7 7 p q r s 7 P Q R S 8 8 t u v 8 T U V 9 9 w x y z 9 W X Y Z 0 0 0 * * . - ! $ % &am...
Page 28 - Cfg
SpectraLink Corporation 28 Ad va nc ed F ea tu res Setting User Preferences When the handset is in standby mode, press the Cfg softkey to enter standby menu mode and use the standby menu. This menu allows you to set user pref-erences. The handset cannot make or receive calls while in standby menu mo...
Page 29 - Main Menu
Link 6020 Wireless Telephone and Accessories User Guide 29 Ad va nc ed Fe atu re s Main Menu
Page 30 - softkey will; softkey and then the; Lock Keys
SpectraLink Corporation 30 Ad va nc ed F ea tu res Lock Keys The keypad may be locked to prevent accidental activation. Lock Keys is the first option on the standby menu enabling the keypad to be quickly locked in standby mode by pressing Cfg+NavOK . The Unlk softkey will then display on the standby...
Page 32 - Loud
SpectraLink Corporation 32 Ad va nc ed F ea tu res Ring Settings , Noise Mode , Headset/Speaker Ring , and Key Tones may be changed for each user profile. Press NavOK to select option. The default user profile is Loud. Use Nav T to see the fifth user profile option. Press NavOK to edit the selected ...
Page 33 - Custom
Link 6020 Wireless Telephone and Accessories User Guide 33 Ad va nc ed Fe atu re s When a profile is selected and its settings are changed, those changes only affect the selected profile. Each user profile has the following default settings: Setting/Profile Silent Vibrate Loud Soft Custom Ring Caden...
Page 34 - Set Profile; NavOK; Set as Active
SpectraLink Corporation 34 Ad va nc ed F ea tu res Set Profile A profile may be activated or edited. To select a profile, press NavOK . Use Set as Active to make the selected profile become the active one. Press NavOK to set the profile being edited. User Profiles Choose a Profile VibrateLoudSoft Cu...
Page 35 - Ring Settings
Link 6020 Wireless Telephone and Accessories User Guide 35 Ad va nc ed Fe atu re s Ring Settings
Page 36 - Edit Custom; Telephone
SpectraLink Corporation 36 Ad va nc ed F ea tu res Use the Ring Settings option to adjust the ring attributes, including volume, tones, delay, and vibrate. All Ring Settings may be customized for each profile. Press NavOK to select option. Telephone settings are used for the primary PBX func- tions....
Page 37 - Telephone Ring Settings; Ring cadence is the rhythm of the ring.; PBX; option to silence all rings.; Ring Cadence; Off
Link 6020 Wireless Telephone and Accessories User Guide 37 Ad va nc ed Fe atu re s phone system administrator for information about auxiliary call or messaging systems in your facility. Telephone Ring Settings Ring Cadence Ring cadence is the rhythm of the ring. The default cadence is set by the PBX...
Page 38 - Long Pulse
SpectraLink Corporation 38 Ad va nc ed F ea tu res Scroll to see additional selections: Continuous: rings continually until answered. Short Pulse: rings in short bursts. Long Pulse: rings in long bursts. Use Nav S and Nav T to highlight an option. Press NavOK to set a new ring cadence and return to ...
Page 40 - Press; to; Ring Volume
SpectraLink Corporation 40 Ad va nc ed F ea tu res Ring Volume There are eight volume settings from soft to loud, indicated by a graduated bar. This setting may be overridden by adjusting the volume while the handset is ringing. Press NavOK to select option. Adjust ring volume by pressing the volume...
Page 41 - Vibrate Cadence; options are the same as for; Ring; Ring Delay; determines how long the vibrate cadence; Ring Delay; None
Link 6020 Wireless Telephone and Accessories User Guide 41 Ad va nc ed Fe atu re s Vibrate Cadence Vibrate Cadence options are the same as for Ring Cadence . Ring Delay Ring Delay determines how long the vibrate cadence will play before the audible ring starts. Press NavOK to select option. Ring Set...
Page 42 - Auxiliary Ring 1 and 2; Ring Type
SpectraLink Corporation 42 Ad va nc ed F ea tu res Use Nav S and Nav T to highlight an option. Press NavOK to set new ring delay and return to the previous menu level. Press Cncl to return to the previous menu level without changing the ring delay. Auxiliary Ring 1 and 2 Auxiliary Rings 1 and 2 have...
Page 43 - Noise Mode; Normal
Link 6020 Wireless Telephone and Accessories User Guide 43 Ad va nc ed Fe atu re s Noise Mode Use the Noise Mode option to adjust the microphone for the level of ambient noise: Press NavOK to select option. The Normal setting is suitable for most office environ- ments. Select High for moderate backg...
Page 44 - The current setting is displayed on the info line. Press; to toggle to the alternate setting.; Ring in Headset
SpectraLink Corporation 44 Ad va nc ed F ea tu res Headset/Speaker Ring When using a headset, the ring may be adjusted to ring as a softly modulated sound in the headset or as usual in the speaker. When no headset is plugged in, the ring goes to the speaker. The current setting is displayed on the i...
Page 45 - Key Tones Enable/Disable; Disable Key Tones
Link 6020 Wireless Telephone and Accessories User Guide 45 Ad va nc ed Fe atu re s Key Tones Enable/Disable Key tones sound when the keypad is pressed. They may be turned off for silent handset dialing. The current setting is displayed on the info line. Press NavOK to toggle to the alternate setting...
Page 46 - Phone Settings
SpectraLink Corporation 46 Ad va nc ed F ea tu res Phone Settings Phone settings options are used to customize your handset’s functions.
Page 47 - Keypad Autolock; Disable
Link 6020 Wireless Telephone and Accessories User Guide 47 Ad va nc ed Fe atu re s Keypad Autolock The handset may be set to lock the keypad automati-cally when in standby mode. The automatic locking function of the keypad may be disabled or set for a five, 10 or 20-second delay before locking. Pres...
Page 48 - Set Language; English
SpectraLink Corporation 48 Ad va nc ed F ea tu res Set Language The language option will list what languages are avail-able. Select the language from the list. Press NavOK to select option. Use Nav S and Nav T to highlight an option. Press NavOK to set a language option and return to the pre- vious ...
Page 49 - Set Extension; is used to change the extension displayed; Data Entry and Editing; to save and return to the previous; Cncl; to return to the previous menu; Set Extension
Link 6020 Wireless Telephone and Accessories User Guide 49 Ad va nc ed Fe atu re s Set Extension Set Extension is used to change the extension displayed in the standby menu. Changing the extension in the standby menu does not affect the extension number assigned to this handset in the PBX. Please se...
Page 50 - Set User Name; to save and return to the previous menu level.; to return to the previous menu level with-; caps Clr Del
SpectraLink Corporation 50 Ad va nc ed F ea tu res Set User Name A name may be entered to identify the handset’s owner. It may be 18 or fewer characters. Press NavOK to select option. Enter the name by pressing the keypad. For entry information see Data Entry and Editing above. Press NavOK to save a...
Page 51 - Set Display Contrast
Link 6020 Wireless Telephone and Accessories User Guide 51 Ad va nc ed Fe atu re s Set Display Contrast Display contrast may be adjusted to accommodate light conditions. Press NavOK to select option. Use use Nav X to increase contrast and Nav W to decrease contrast. Press NavOK to save and return to...
Page 52 - Hearing Aid; Startup Song Play/Inhibit; to toggle to alternate setting.
SpectraLink Corporation 52 Ad va nc ed F ea tu res Hearing Aid The handset may be adjusted for hearing aid compatibility. The current setting is displayed on the info line. Press NavOK to toggle to alternate setting. Startup Song Play/Inhibit The melody that plays when the handset is turned on after...
Page 53 - Admin Settings
Link 6020 Wireless Telephone and Accessories User Guide 53 Ad va nc ed Fe atu re s Admin Settings
Page 55 - The; Password; option operates as a toggle between; Enable; and; to change the password pro-; Change Password; option will not appear on the menu.; Disable Password
Link 6020 Wireless Telephone and Accessories User Guide 55 Ad va nc ed Fe atu re s Enable/Disable/Change Password The password must be set in each handset for which controlled access is desired. The Password option operates as a toggle between Enable and Disable . The info line will display the cur-...
Page 56 - Enable Password; Enable Password
SpectraLink Corporation 56 Ad va nc ed F ea tu res Disable Password The password may be disabled. Select Disable Password . Press Yes to disable the password and return to the Admin Settings menu. The password is now disabled and will not be required for access to the Admin Set- tings options. If yo...
Page 57 - Enter the new password and press; password must then be verified.; to save and return to the previous menu; from either of these screens, the; caps Clr Del Cncl
Link 6020 Wireless Telephone and Accessories User Guide 57 Ad va nc ed Fe atu re s Enter the new password and press NavOK to save. The password must then be verified. Verify the password by entering it again and then press NavOK to save and return to the previous menu level.If you press Cncl from ei...
Page 58 - A password may be changed through the; word; option. A password may be up to 18 characters.; new password must then be verified.
SpectraLink Corporation 58 Ad va nc ed F ea tu res Change Password A password may be changed through the Change Pass- word option. A password may be up to 18 characters. To set a new password press NavOK . Enter the new password and press NavOK to save. The new password must then be verified. Admin ...
Page 59 - Verify the password by entering it again and the press; to save it and return to previous menu level.; from either of these screens any
Link 6020 Wireless Telephone and Accessories User Guide 59 Ad va nc ed Fe atu re s Verify the password by entering it again and the press NavOK to save it and return to previous menu level. If you press Cncl from either of these screens any entry is erased and a new password has not been set. Change...
Page 60 - Restore Defaults; Restore Defaults; Set
SpectraLink Corporation 60 Ad va nc ed F ea tu res Restore Defaults The Restore Defaults option allows you to reset the handset to factory standby menu settings. Press NavOK to select option. Press the Yes softkey to restore default settings and return to the previous menu level. All settings will r...
Page 61 - Disable Spkrphone
Link 6020 Wireless Telephone and Accessories User Guide 61 Ad va nc ed Fe atu re s Speakerphone The speakerphone may be disabled when quiet hand-set operation is required. Disabling the speakerphone will remove the speakerphone softkey from the active mode display. The current setting is displayed o...
Page 62 - Menu Grid
SpectraLink Corporation 62 Ad va nc ed F ea tu res Menu Grid
Page 64 - key followed by one or two additional key
SpectraLink Corporation 64 Ad va nc ed F ea tu res Advanced Telephony Features Advanced telephony features are accessed through the FCN key followed by one or two additional key presses depending on the telephone system in use at your facility.Check with your phone system administrator for spe-cific...
Page 65 - Feature Key Press
Link 6020 Wireless Telephone and Accessories User Guide 65 Ad va nc ed Fe atu re s Feature Key Press Transfer Fcn + _________ Forward Fcn + _________ Conference Fcn + _________ Camp on Fcn + _________ Redial Fcn + _________ Voicemail Fcn + _________ Flash Fcn + _________ Application Mode Fcn + _____...
Page 67 - About Chargers
Link 6020 Wireless Telephone and Accessories User Guide 67 Ha nd set A ccessorie s About Chargers Three charger models are available for the Link 6020 Wireless Telephone. The Single Charger will charge a single handset with an installed Battery Pack. The Dual Charger will charge the handset and a sp...
Page 68 - Charging
SpectraLink Corporation 68 Han ds et Ac ce sso ries Handset/ LED* Charging Status Charging LED Solid On The Battery Pack in the handset is charging.Battery Pack is charging. Note that in the Dual Charger, the handset’s Battery Pack takes charging precedence, and when it is finished charging, the sin...
Page 69 - Charging Times; Note
Link 6020 Wireless Telephone and Accessories User Guide 69 Ha nd set A ccessorie s Charging Times Each type of Battery Pack requires a different amount of time to achieve a fully charged state from a fully depleted state. Type Charging time Standard 2 hours Extended 3 hours Ultra-Extended 4 hours No...
Page 70 - Caution; If you have been issued a charger that carries another
SpectraLink Corporation 70 Han ds et Ac ce sso ries ! Caution • It is normal for the Battery Pack to become warm when charging. • Chargers are only authorized for use in the U.S. and Canada. The correct power supply for your charger will be provided with the charger. • Chargers operate in a 50° to 8...
Page 71 - Single Charger; Charging...; will display and no calls will; Charge Complete
Link 6020 Wireless Telephone and Accessories User Guide 71 Ha nd set A ccessorie s Single Charger The Single Charger is designed to allow the handset to remain operational through speakerphone or headset use while the handset’s Battery Pack is being charged. The handset may also be charged while it ...
Page 72 - Dual Charger
SpectraLink Corporation 72 Han ds et Ac ce sso ries Dual Charger The Dual Charger is designed to charge the Battery Pack in the handset while it remains operational and also charge an additional Battery Pack in the rear charging bay. The handset has charging priority when both slots are occupied.Pla...
Page 74 - Quad Charger
SpectraLink Corporation 74 Han ds et Ac ce sso ries Quad Charger The Quad Charger is designed to simultaneously charge four Battery Packs. It may be mounted on a horizontal or vertical surface.The Battery Pack snaps into the charging bay. The LED above the occupied bay indicates the charging status ...
Page 75 - Headsets
Link 6020 Wireless Telephone and Accessories User Guide 75 Ha nd set A ccessorie s Headsets SpectraLink offers optional headsets for use in noisy environments or if you need to have your hands free while talking on the handset.To use the headset, simply plug it into the jack on the right side of the...
Page 76 - Carrying Options
SpectraLink Corporation 76 Han ds et Ac ce sso ries Carrying Options The following options are available for handset protec-tion and easy handset carrying and removal. A headset may be used in combination with any of these carrying options for hands-free operation while mobile. Belt clip: Spring-loa...
Page 77 - Handset Administration
Link 6020 Wireless Telephone and Accessories User Guide 77 Ha nd se t A dm in ist ra tion Handset Administration FAQs ....................................................................................... 82Specifications .......................................................................... 85...
Page 78 - FAQs; How does the handset power off and power on?
SpectraLink Corporation 78 Ha nd se t A dm in is tra tion FAQs How does the handset power off and power on? The END key is the power on/power off key. Press and hold it to turn the handset on. Turn the handset off from the standby mode by pressing and holding the END key. If you are in an active cal...
Page 79 - How long does the Battery Pack hold a charge?
Link 6020 Wireless Telephone and Accessories User Guide 79 Ha nd se t A dm in ist ra tion charger. A spare Battery Pack may be charged in the rear bay of the Dual Charger or in a Quad Charger. How long does the Battery Pack hold a charge? There are three different Battery Pack models and each has a ...
Page 80 - Can I change the ring?
SpectraLink Corporation 80 Ha nd se t A dm in is tra tion if you have metal walls or other types of materials that inhibit radio waves, the range will be reduced. Can I change the ring? The ring is fully adjustable and may be set differently for different profiles. For a complete explanation of how ...
Page 81 - Specifications
Link 6020 Wireless Telephone and Accessories User Guide 81 Ha nd se t A dm in ist ra tion Specifications Radio frequency 902–928 MHz Transmission type Frequency Hopping Spread Spectrum (FHSS) FCC certification Part 15.247 Voice encoding ADPCM (Proprietary) Transmit power Up to 100 mW peak, < 10 m...
Page 82 - About Safe Use of Wireless Telephones; Operational Warnings; Potentially Explosive Atmospheres
SpectraLink Corporation 82 Ha nd se t A dm in is tra tion About Safe Use of Wireless Telephones Operational Warnings Potentially Explosive Atmospheres Turn off your handset, prior to entering any area with a potentially explosive atmosphere. Do not remove, install, or charge batteries in such areas....
Page 83 - Electromagnetic Interference and Compatibility; Facilities
Link 6020 Wireless Telephone and Accessories User Guide 83 Ha nd se t A dm in ist ra tion complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when plac-ing it inside a pocket, purse, or other container with metal objects. E...
Page 84 - Hearing Aids; Use While Driving; Give full attention to driving and to the road, aisle, or path.; For Vehicles Equipped with an Airbag
SpectraLink Corporation 84 Ha nd se t A dm in is tra tion Hearing Aids Some digital wireless handsets may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing-aid manufacturer to discuss alternatives. Other Medical Devices If you use any other per...
Page 85 - Care of Your Handset; Keep the headset jack covered when it is not in-use.
Link 6020 Wireless Telephone and Accessories User Guide 85 Ha nd se t A dm in ist ra tion Care of Your Handset • Avoid dropping the handset or knocking it against hard sur-faces. Carrying the handset in a holster or carrying case will help protect it. • There are no serviceable parts in the handset ...
Page 86 - room temperature and has good airflow.
SpectraLink Corporation 86 Ha nd se t A dm in is tra tion • If your handset interior gets wet, do not try to accelerate dry-ing with the use of an oven or a dryer as this will damage the handset and void the warranty. Instead, do the following: 1 Immediately power off the handset. 2 Remove the Batte...
Page 87 - Notice
Link 6020 Wireless Telephone and Accessories User Guide 87 Ha nd se t A dm in ist ra tion Notice SpectraLink Corporation has prepared this document for use by SpectraLink personnel and clients. The drawings and specifications contained herein are the property of SpectraLink and shall be nei-ther rep...
