Sony WF1000XM5/S - User Manual

Sony WF1000XM5/S

Sony WF1000XM5/S Headphones – User Manual, read for free online in PDF format. We hope this helps you resolve any issues you may have. If you have further questions, please contact us through the contact form.

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Table of Contents:

  • Page 2 – Related information; Wearing the headset; : To switch the noise canceling function and Ambient Sound Mode; Getting started; What you can do with the Bluetooth function; Parts and controls
  • Page 3 – Making connections; How to make a wireless connection to Bluetooth devices
  • Page 4 – Switching audio between multiple devices with “audio switch”; Listening to music; Receiving a call
  • Page 6 – Specifications
  • Page 7 – Help Guide; Related Topic
  • Page 8 – About the voice guidance; Note
  • Page 9 – Wireless Noise Canceling Stereo Headset (1); red; Earbud tips are damaged or lost.
  • Page 11 – Replacing the earbud tips; Hint; Noise isolation earbud tips; Remove the earbud tip.
  • Page 12 – Check that the earbud tip is securely attached.
  • Page 14 – Headset
  • Page 15 – About the indicator
  • Page 16 – Indication of the remaining battery charge
  • Page 17 – Resetting the headset; Charging
  • Page 19 – The headset turns on automatically.; Put the headset units into both ears.; Put the headset unit with the; Adjust the fit of the headset to your ears.
  • Page 20 – tip is comfortably situated as deep in the ear canal as possible.; When attaching and removing the headset; When the headset is worn
  • Page 22 – Using only one headset unit; When you put on the other headset unit; Controlling the audio device (Bluetooth connection)
  • Page 23 – About the touch sensor; Some available operations
  • Page 24 – What you can do with the “Sony | Headphones Connect” app
  • Page 25 – Using Quick Access; Launch the app of the service assigned to Quick Access.
  • Page 26 – Set the headset units into the charging case.
  • Page 27 – Personal computer with a standard USB port; Wireless charging; USB AC adaptor
  • Page 30 – Available operating time; Bluetooth connection; Music playback time; Codec
  • Page 31 – Supported codecs
  • Page 32 – Checking the remaining battery charge; When you are using an iPhone or iPod touch; Remaining battery charge of the headset; Checking the remaining battery charge of the charging case
  • Page 34 – Turning on the headset; When the headset is stored in the charging case
  • Page 35 – Turning off the headset; When the headset is left removed; The headset turns off.
  • Page 37 – Pairing
  • Page 38 – Connecting with the “Sony | Headphones Connect” app
  • Page 39 – Pairing and connecting with an Android smartphone; Enter pairing mode on this headset.
  • Page 40 – Touch the switch to turn on the Bluetooth function.
  • Page 41 – About the instruction manual video; If Passkey
  • Page 43 – Devices supporting LE Audio (as of June 2023); What you can do; Enter pairing mode on this headset by operating the charging case.
  • Page 44 – To finish LE Audio
  • Page 46 – Unlock the screen of the Android smartphone if it is locked.
  • Page 48 – Pairing and connecting with an iPhone
  • Page 52 – Connecting to a paired iPhone; Unlock the screen of the iPhone if it is locked.
  • Page 54 – Pairing and connecting with a computer (Windows® 11)
  • Page 56 – Pair the headset using the computer.; To connect using the Swift Pair function
  • Page 59 – Pairing and connecting with a computer (Windows 10)
  • Page 65 – Pairing and connecting with a computer (Mac); Compatible OS; “OFF” mode, no sound can be heard from the headset.
  • Page 69 – Connecting to a paired computer (Windows 11); Before starting the operation, make sure of the following:
  • Page 73 – Connecting to a paired computer (Windows 10)
  • Page 80 – Pairing and connecting with a Bluetooth device
  • Page 81 – Make the Bluetooth connection from the Bluetooth device.
  • Page 83 – Connecting to a paired Bluetooth device
  • Page 85 – Pair the headset with 2 devices, respectively.
  • Page 87 – Compatible smartphones; For details on “audio switch”, refer to the following URL.
  • Page 88 – Listening to music from a device via a Bluetooth connection; See “; Connect the headset to a Bluetooth device.
  • Page 92 – Disconnecting Bluetooth connection (after use)
  • Page 93 – About 360 Reality Audio; What is 360 Reality Audio?; For details on 360 Reality Audio, refer to the following website:
  • Page 94 – What is noise canceling?; Using the noise canceling function
  • Page 95 – Each time you tap, the function switches as follows.
  • Page 96 – Watch the video to find out how to use the noise canceling function.
  • Page 97 – To activate the Ambient Sound Mode; to hear them as you listen to music.; To turn off the Ambient Sound Mode; Watch the video to find out how to use the Ambient Sound Mode.
  • Page 99 – Listening to ambient sound quickly (Quick Attention Mode); To activate the Quick Attention Mode; Release your finger from the touch sensor.; Watch the video to find out how to use the Quick Attention Mode.
  • Page 102 – About the sound quality mode; Priority on sound quality:; Prioritizes the sound quality.; Priority on stable connection:
  • Page 103 – It allows approximately 3 times more data
  • Page 104 – About the DSEE Extreme function
  • Page 105 – Ring tone
  • Page 106 – If no ring tone is heard via the headset; Operate the smartphone or mobile phone to adjust the volume.
  • Page 107 – Making a call; Operate your smartphone or mobile phone to make a call.; If no dial tone is heard via the headset
  • Page 109 – Functions for a phone call; During standby/music playback
  • Page 112 – Making a video call on your computer; Connect the headset to your computer via a Bluetooth connection.; may not be selectable on the
  • Page 115 – Using Google Assistant (with touch sensor); Smartphones installed with AndroidTM 6.0 or later; Operating the headset with Google Assistant
  • Page 117 – Using Amazon Alexa; Open the app store on your mobile device.; Launch the Amazon Alexa app.; to set up your headset to the Amazon Alexa app.; Perform the initial setup for Amazon Alexa.
  • Page 119 – If there is no voice, it will be automatically canceled.
  • Page 121 – Using Google Assistant (with voice activation); Set the assist and voice input selection to the Google app.; The Google app is activated.; Talk to Google through the app using the headset’s microphone.
  • Page 125 – Turn the wake word of Amazon Alexa on/off
  • Page 127 – Installing the “Sony | Headphones Connect” app; After installing the app, launch the “Sony | Headphones Connect” app.
  • Page 128 – Select the desired item.
  • Page 129 – Remove the headset from the charging case.
  • Page 131 – What you can do with partner services; linked with the headset.; Launch the “Sony | Headphones Connect” app.
  • Page 132 – Precautions; On Bluetooth communications
  • Page 133 – Other notes; Cleaning the headset
  • Page 134 – When you have finished using the headset; Maintenance
  • Page 136 – Perform regular maintenance by following the procedures below.; Cleaning the headset units
  • Page 137 – Charging ports that needs maintenance; Cleaning of the sound output holes; Sound output hole
  • Page 138 – Cleaning the holes of the charging case; Clean the holes where the earbud tips fit with a cotton swab, etc.; Drying the headset; Cleaning the noise isolation earbud tips
  • Page 139 – Be sure to close the charging case lid.
  • Page 140 – To prevent burning or malfunction due to getting wet
  • Page 141 – Be sure to clean after use; When the headset units or charging case gets wet
  • Page 142 – To protect the headset units and charging case from being damaged; Use a soft dry cloth to wipe off any water that gets on the headset.
  • Page 144 – When the headset gets wet
  • Page 146 – Licenses
  • Page 147 – Trademarks
  • Page 148 – Customer support websites; For customers in European countries:
  • Page 149 – What can I do to solve a problem?; Before asking for repair, check the following items again.
  • Page 151 – Headset cannot be charged or charging time is too long.; Common; When charging with a USB AC adaptor
  • Page 154 – No sound, no sound from one side; When connecting to a computer
  • Page 156 – Low sound level; ” and clean the earbud tips as described before use.
  • Page 157 – Noise or unusual sound can be heard.; ” and clean them as described before use.
  • Page 159 – Sound skips frequently.; Set the headset to “Priority on stable connection”. For details, see “
  • Page 161 – Low sound quality
  • Page 162 – The noise canceling effects are not sufficient.
  • Page 164 – The headset cannot be operated.
  • Page 165 – Pairing with a Bluetooth device cannot be done.
  • Page 166 – Unable to make a Bluetooth connection.
  • Page 167 – of the video calling application, and check that the
  • Page 169 – The LE Audio connection cannot be established.; and Xperia 5
  • Page 170 – You cannot switch back to the Classic Audio connection.; Pairing and
  • Page 173 – Leave the charging case lid open.
  • Page 174 – Watch the video to find out how to reset.; Initializing the headset to restore factory settings; Check that the indicator turns off and then release your finger.
  • Page 176 – Watch the video to find out how to initialize.
  • Page 177 – Operating temperature:; Communication specification; Communication system:; Bluetooth Specification version 5.3; Maximum communication range:
  • Page 178 – Design and specifications are subject to change without notice.; Compatible iPhone/iPod models
Loading the manual

Help Guide

Wireless Noise Canceling Stereo Headset

WF-1000XM5

Model: YY2963

Quick Start Guide

To prevent burning or malfunction due to getting wet

Download the app, and set up the headset

To use all functions and improved performances, update the software of the headset and “Sony | Headphones Connect”
app to the latest version. For details, refer to the following:

https://www.sony.net/elesupport/

Let’s start to use

1

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Summary

Page 2 - Related information; Wearing the headset; : To switch the noise canceling function and Ambient Sound Mode; Getting started; What you can do with the Bluetooth function; Parts and controls

Related information Establishing a Bluetooth connection manuallyCharging the headset Wearing the headset Simply turn the headset units on their sides to take them out of the charging case.Put on the headset units by twisting them as you insert earbud tips deep into your ear canals. Establishing a BL...

Page 3 - Making connections; How to make a wireless connection to Bluetooth devices

Wearing the headset Wearing the headset Using only one headset unit Operating the headset About the touch sensor Using Quick Access Power/Charging Charging Available operating time Checking the remaining battery charge Turning on the headset Turning off the headset Making connections How to make a w...

Page 4 - Switching audio between multiple devices with “audio switch”; Listening to music; Receiving a call

Connecting to a paired computer (Mac) Other Bluetooth devices Pairing and connecting with a Bluetooth device Connecting to a paired Bluetooth device Multipoint connection Connecting the headset to 2 devices simultaneously (multipoint connection) Switching audio between multiple devices with “audio s...

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