Sony e2115 - Manual

• Remove the back cover, then insert the micro SIM cards into the corresponding slots with the gold-coloured contacts facing down. You must use a micro SIM card for your device to work correctly. Some standard-sized SIM cards allow you to detach an integrated micro SIM card. Once you detach the micr...

To remove the micro SIM cards 1 Detach the back cover. 2 Drag out the micro SIM cards from their slots and remove them fully. To remove the memory card 1 Turn off the phone, or unmount the memory card from Settings > Storage > Unmount SD card . 2 Remove the back cover, then draw the memory car...

1 Press and hold down the power key until the device vibrates. 2 Enter your SIM card PIN when requested, then tap . 3 Wait a while for the device to start. Your SIM card PIN is initially supplied by your network operator, but you can change it later from the Settings menu. To correct a mistake made ...

this device yourself. Opening the device can cause damage that will void your warranty.The battery is partly charged when you buy the device. You can still use your device while it is charging. Read more about the battery and how to improve the performance in Battery and power management on page 115...

Learning the basics Using the touchscreen Tapping • Open or select an item. • Mark or unmark a checkbox or option. • Enter text using the on-screen keyboard. Touching and holding • Move an item. • Activate an item-specific menu. • Activate selection mode, for example, to select several items from a ...

Pinching and spreading • Zoom in or out on a web page, a photo or a map. Swiping • Scroll up or down a list. • Scroll left or right, for example, between Home screen panes. 13 This is an Internet version of this publication. © Print only for private use.

Flicking • Scroll quickly, for example, in a list or on a web page. You can stop the scrolling movement by tapping the screen. Locking and unlocking the screen When your device is on and left idle for a set period of time, the screen darkens to save battery power and locks automatically. This lock p...

To go to the Home screen • Press . To browse the Home screen Home screen panes You can add new panes to your Home screen (up to a maximum of seven panes) and delete panes. You can also set the pane that you want to use as the main Home screen pane. To set a pane as the main Home screen pane 1 Touch ...

To delete a pane from your Home screen 1 Touch and hold an empty area on your Home screen until the device vibrates. 2 Flick left or right to browse to the pane that you want to delete, then tap . Application screen The Application screen, which you open from the Home screen, contains the applicatio...

To search for an application from the Application screen 1 To open the Application screen menu, drag the left edge of the Application screen to the right. 2 Tap Search apps . 3 Enter the name of the application that you want to search for. To uninstall an application from the Application screen 1 To...

Small apps Small apps are miniature apps that run on top of other applications on the same screen, to enable multi-tasking. For example, you can have a webpage open showing details of currency exchange rates and then open the Calculator small app on top of it and perform calculations. You can access...

To add a widget to the Home screen 1 Touch and hold an empty area on your Home screen until the device vibrates, then tap Widgets & Apps . 2 Find and tap the widget that you want to add. To resize a widget 1 Touch and hold a widget until it magnifies and the device vibrates, then release the wid...

1 Access an application using a shortcut 2 Access a folder containing applications To add an application shortcut to your Home screen 1 Touch and hold an empty area on your Home screen until the device vibrates and the customisation menu appears. 2 In the customisation menu, tap Apps . 3 Scroll thro...

To change your Home screen wallpaper 1 Touch and hold an empty area on your Home screen until the device vibrates. 2 Tap Wallpapers and select an option. To set a theme 1 Touch and hold an empty area on your Home screen until the device vibrates. 2 Tap Themes , then select a theme. When you change a...

To record your screen when the front camera is activated 1 When the record screen window is open, tap to make front camera screen recording window appears. 2 To start recording your screen and video captured by the front camera, tap . 3 To stop recording, tap the timer, then tap . 4 To deactivate th...

Icons in the status bar Status icons Signal strength No signal Roaming GPRS is available EDGE is available 3G is available Mobile data network is available Sending and downloading GPRS data Sending and downloading EDGE data Sending and downloading 3G data Sending and downloading mobile data Battery ...

To manage status bar icons 1 From your Home screen, tap . 2 Find and tap Settings > Personalization > Status bar icons . 3 Mark the checkboxes for the system icons that you want to appear in the status bar. Notification icons New text message or multimedia message Missed call Call ongoing Call...

To manage notifications 1 From your Home screen, tap . 2 Find and tap Settings > Personalization > Manage notifications . 3 Mark the checkboxes for the apps that are allowed to send notifications. Application overview Use the Alarm & clock application to set various kinds of alarms. Use yo...

Use the Support application to access user support in the device. For example, you can access a User guide, troubleshooting information, plus tips and tricks. Download and install new applications and updates. Some applications are not supported or listed by all networks and/or service providers in ...

Downloading applications Downloading applications from Google Play™ Google Play™ is the official online Google store for downloading applications, games, music, movies and books. It includes both free and paid applications. Before you start downloading from Google Play™, make sure that you have a wo...

Internet and networks Browsing the web The Google Chrome™ web browser for Android™ devices comes pre-installed in most markets. Go to http://support.google.com/chrome and click the "Chrome for Mobile" link to get more detailed information about how to use this web browser. To browse with Goo...

To add Internet and MMS settings manually 1 From your Home screen, tap . 2 Find and tap Settings > More… > Mobile networks . 3 Select a SIM card. 4 Tap Access Point Names > . 5 Tap Name and enter a name as desired. 6 Tap APN and enter the access point name. 7 Enter all other information as ...

To add a Wi-Fi® network manually 1 From your Home screen, tap . 2 Find and tap Settings > Wi-Fi . 3 Tap . 4 Enter the Network name (SSID) information. 5 To select a security type, tap the Security field. 6 If required, enter a password. 7 To edit some advanced options such as proxy and IP setting...

To add a Wi-Fi® sleep policy 1 From the Home screen, tap . 2 Find and tap Settings > Wi-Fi . 3 Press . 4 Tap Advanced . 5 Tap Keep Wi-Fi on during sleep . 6 Select an option. Sharing your mobile data connection You can share your mobile data connection with other devices in several ways: • USB te...

your mobile data connection, you can also set data usage warnings and limits to avoid additional charges. Adjusting data usage settings can help you keep greater control over data usage but cannot guarantee the prevention of additional charges. To turn data traffic on or off 1 From your Home screen,...

Synchronising data on your device Synchronising with online accounts Synchronise your device with contacts, email, calendar events and other information from online accounts, for example, email accounts such as Gmail™ and Exchange ActiveSync, Facebook™, Flickr™ and Twitter™. You can synchronise data...

To change the settings of an EAS account 1 From your Home screen, tap . 2 Tap Email , then tap . 3 Tap Settings and select an EAS account, then change the settings of the EAS account as desired. To set a synchronisation interval for an EAS account 1 From your Home screen, tap . 2 Tap Email , then ta...

Basic settings Accessing settings View and change settings for your device from the Settings menu. The Settings menu is accessible from both the Application screen and the Quick settings panel. To open the device settings menu from the Application screen 1 From your Home screen, tap . 2 Tap Settings...

To set a ringtone 1 From your Home screen, tap . 2 Find and tap Settings > Sound > Phone ringtone . 3 Select a SIM card. 4 Select an option from the list or tap and select a music file that is saved to your device. 5 To confirm, tap Done . To select the notification sound 1 From your Home scre...

To unlock a blocked SIM card using the PUK code 1 Enter the PUK code and tap . 2 Enter a new PIN code and tap . 3 Re-enter the new PIN code and tap . If you enter an incorrect PUK code too many times, you need to contact your network operator to get a new SIM card. Using multiple SIM cards Your devi...

To set the screen to vibrate on touch 1 From your Home screen, tap . 2 Find and tap Settings > Sound . 3 Mark the Vibrate on touch checkbox. The screen now vibrates when you tap soft keys and certain applications. To adjust the idle time before the screen turns off 1 From your Home screen, tap . ...

To create a screen lock PIN 1 From your Home screen, tap . 2 Find and tap Settings > Security > Screen lock > PIN . 3 Enter a numeric PIN. 4 If necessary, tap to minimise the keyboard. 5 Tap Continue . 6 Re-enter and confirm your PIN. 7 If necessary, tap to minimise the keyboard. 8 Tap OK ....

To set the time manually 1 From your Home screen, tap . 2 Find and tap Settings > Date & time . 3 Unmark the Automatic date & time checkbox if it is marked. 4 Tap Set time . 5 Scroll up or down to adjust the hour and minute. 6 If applicable, scroll up to change AM to PM , or vice versa. 7...

Typing text On-screen keyboard You can enter text with the on-screen QWERTY keyboard by tapping each letter individually, or you can use the Gesture input feature and slide your finger from letter to letter to form words. If you prefer to use a smaller version of the on-screen keyboard and input tex...

To enter text using the Gesture input function 1 When the on-screen keyboard is displayed, slide your finger from letter to letter to trace the word that you want to write. 2 After you finish entering a word, lift up your finger. A word suggestion appears based on the letters that you have traced. 3...

To enter text using the Phonepad • When appears in the Phonepad, tap each character key only once, even if the letter you want is not the first letter on the key. Tap the word that appears or tap to view more word suggestions and select a word from the list. • When appears in the Phonepad, tap the o...

5 Paste text only appears when you have text saved on the clipboard. To select text 1 Enter some text, then double-tap the text. The word you tap gets highlighted by tabs on both sides. 2 Drag the tabs left or right to select more text. To edit text 1 Enter some text, then double-tap the entered tex...

Calling Making calls You can make a call by manually dialling a phone number, by tapping a number saved in your contacts list, or by tapping the phone number in your call log view. You can also use the smart dial feature to quickly find numbers from your contacts list and call logs. To make a video ...

To make an international call 1 From your Home screen, tap . 2 Find and tap Phone . 3 Touch and hold 0 until a “+” sign appears. 4 Enter the country code, area code (without the initial zeros) and phone number, then tap . To add a direct dial number to your Home screen 1 Touch and hold an empty area...

To enable automatic answering 1 From your Home screen, tap . 2 Find and tap Settings > Call . 3 Select a SIM card and tap Answering Machine . 4 Mark the Answering Machine checkbox. If you don't set a time delay for the automatic answering of calls, the default value is used. To reject a call with...

Ongoing calls 1 Enter numbers during a call 2 Turn on the loudspeaker during a call 3 Put the current call on hold or retrieve the call 4 Open your contacts list 5 Mute the microphone during a call 6 End a call To change the ear speaker volume during a call • Press the volume key up or down. To acti...

Contacts Transferring contacts There are several ways to transfer contacts to your new device. You can sync contacts from an online account or import contacts directly from another device. Transferring contacts using a computer Xperia™ Transfer is an application that helps you to collect contacts fr...

To import contacts using Bluetooth ® technology 1 Make sure you have the Bluetooth ® function turned on and that your device is set to visible. 2 When you are notified of an incoming file to your device, drag the status bar downwards and tap the notification to accept the file transfer. 3 Tap Accept...

To select which contacts to display in the Contacts application 1 From your Home screen, tap , then tap . 2 Press , then tap Filter . 3 In the list that appears, mark or unmark the desired options. If you have synchronised your contacts with a synchronisation account, that account appears in the lis...

To edit contact information about yourself 1 From your Home screen, tap , then tap . 2 Tap Myself , then tap . 3 Enter the new information or make the changes you want. 4 When you are done, tap Done . To create a new contact from a text message 1 From your Home screen, tap , then find and tap . 2 Ta...

To add a new ICE contact 1 From your Home screen, tap , then tap . 2 Tap ICE – In Case of Emergency , then tap . 3 If you have synchronised your contacts with one or more accounts and you are adding a contact for the first time, you must select the account to which you want to add this contact. Alte...

Messaging and chat Reading and sending messages The Messaging application shows your messages as conversations, which means that all messages to and from a particular person are grouped together. To send multimedia messages, you need the correct MMS settings on your device. See Internet and MMS sett...

To create and send a message 1 From your Home screen, tap , then find and tap . 2 Tap . 3 Enter the recipient’s name or phone number, or other contact information that you have saved about the recipient, then select from the list that appears. If the recipient is not listed as a contact, enter the r...

Before you start using Hangouts™, make sure that you have a working Internet connection and a Google™ account. Go to http://support.google.com/hangouts and click the "Hangouts on your Android" link to get more detailed information about how to use this application. The video call function on...

Email Setting up email Use the email application in your device to send and receive email messages through your email accounts. You can have one or several email accounts at the same time, including corporate Microsoft Exchange ActiveSync accounts. To set up an email account 1 From your Home screen,...

To read your email messages 1 From your Home screen, tap . 2 Find and tap Email . 3 If you are using several email accounts, tap and select the account that you want to check, then tap Inbox in the drop down menu. If you want to check all your email accounts at once, tap , then tap Combined inbox in...

To change the inbox check frequency 1 From your Home screen, tap . 2 Find and tap Email . 3 Tap , then tap Settings . 4 Select the account for which you want to change the inbox check frequency. 5 Tap Check frequency > Check frequency and select an option. To set an Out of Office auto-reply in an...

Music Transferring music to your device There are different ways to get music from a computer onto your device: • Connect the device and computer using a USB cable and drag and drop music files directly into the file manager application on the computer. See Managing files using a computer on page 11...

Walkman® home screen 1 Drag the left edge of the screen to the right to open the Walkman® home screen menu 2 Scroll up or down to view content 3 Play a song using the Walkman® application 4 Return to the Walkman® music player screen To play a song using the Walkman® application 1 From your Home scre...

To return to the Walkman® home screen • When the Walkman® home screen menu is open, tap Home . • When the Walkman® home screen menu is open, tap on the screen to the right of the menu. To update your music with the latest information 1 From the Walkman® home screen, tap . 2 Tap Download music info &...

To remove a song from a playlist 1 In a playlist, touch and hold the title of the song that you want to delete. 2 Tap Delete from playlist . You might not be able to delete a song that is saved on the memory card or on your device's internal storage. To delete a playlist 1 Open the Walkman® home scr...

Recognising music with TrackID™ Use the TrackID™ music recognition service to identify a song you hear playing in your surroundings. Just record a short sample of the song and you’ll get artist, title and album info within seconds. You can purchase song identified by TrackID™ and you can view TrackI...

3 View the search result history 4 View current music charts To view artist information for a song • After a song has been recognised by the TrackID™ application, tap Artist info . To delete song from the track history 1 Open the TrackID™ application, then tap History . 2 Touch and hold the name of ...

FM radio Listening to the radio The FM radio in your device works like any FM radio. For example, you can browse and listen to FM radio stations and save them as favourites. You must connect a wired headset or headphones to your device before you can use the radio. This is because the headset or hea...

To switch the radio sound to the speaker 1 When the radio is open, press . 2 Tap Play in speaker . To switch the sound back to the wired headset or headphones, press and tap Play in headphones . To identify a song on the FM radio using TrackID™ 1 While the song is playing on your device's FM radio, ...

Camera Taking photos and recording videos 1 Zoom in or out 2 Main camera screen 3 View photos and videos 4 Take photos or record video clips 5 Go back a step or exit the camera 6 Change capturing mode settings 7 Access camera settings and shortcuts 8 Front camera To take a photo from the lock screen...

To use the still camera flash 1 When the camera is open, tap . 2 Select your desired flash setting. 3 Take the photo. To use the zoom function • When the camera is open, press the volume key up or down. • When the camera is open, pinch in or pinch out on the camera screen. To record a video 1 Activa...

To turn on Smile Shutter™ 1 Activate the camera. 2 Tap , then tap 3 Tap Smile Shutter and select a smile level. To take a photo using Smile Shutter™ 1 When the camera is open and Smile Shutter™ is turned on, point the camera at your subject. The camera selects which face to focus on. 2 The face sele...

Portrait retouch Take photos with real-time portrait styles. Auto scene recognition Auto scene recognition mode detects the conditions in which you are shooting and automatically adjusts the settings to ensure that you take the best photo possible. Manual mode Use Manual mode when you want to manual...

To broadcast live video using Social live 1 Activate the camera. 2 Tap , then select . 3 Log in to your Facebook™ account. 4 Tap to start broadcasting. 5 To take a photo during the broadcast, tap . 6 To stop broadcasting, tap . Portrait retouch You can use the Portrait retouch feature to apply touch...

Touch capture Identify a focus area, and then touch the camera screen with your finger. The photo is taken as soon as you release your finger. Sound Choose to turn on or turn off the shutter sound. Data storage You can choose to save your data either to a removable SD card or to your device's intern...

1920×1088(16:9) 2 megapixel resolution with 16:9 aspect ratio. Suitable for photos that you want to view on widescreen displays. 2MP 1600×1200(4:3) 2 megapixel resolution with 4:3 aspect ratio. Suitable for photos that you want to view on non- widescreen displays or print in high resolution. VGA 640...

ISO You can reduce image blurring caused by dark conditions or moving subjects by increasing the ISO sensitivity. Auto Sets the ISO sensitivity automatically. 100 Sets the ISO sensitivity to 100. 200 Sets the ISO sensitivity to 200. 400 Sets the ISO sensitivity to 400. 800 Sets the ISO sensitivity t...

Flash Use the flash to take photos when lighting conditions are poor or when there is a backlight. The following options are available when you tap the flash icon in the camera screen: Auto The camera automatically determines if the lighting conditions require the use of a flash. Fill flash Use this...

Use for indoor photos in poorly lit environments. This scene picks up indoor background lighting or candlelight. Due to long exposure time, the camera must be held still or placed on a stable surface. Sports Use for photos of fast-moving objects. Short exposure time minimises motion blurring. Docume...

Focus mode The focus setting controls which part of a video should be sharp. When continuous autofocus is on, the camera keeps adjusting focus so that the area within the white focus frame stays sharp. Single autofocus The camera automatically focuses on the selected subject. Continuous autofocus is...

Scene selection The Scene selection feature helps you to quickly set up the camera for common situations using pre-programmed video scenes. The camera determines a number of settings for you to fit the selected scene, ensuring the best possible video. Off The Scene selection feature is off and you c...

Photos and videos in Album Viewing photos and videos Use the Album application to view photos and play videos that you’ve taken with your camera, or to view similar content that you've saved to your device. All photos and videos are displayed in a chronologically ordered grid. 1 Tap the icon to open...

To watch a slideshow of your photos 1 When you are viewing a photo, tap the screen to display the toolbars, then tap > Slideshow to start playing all the photos in an album. 2 Tap a photo to end the slideshow. To watch a slideshow of your photos with music 1 When you are viewing a photo, tap the ...

To rotate a photo 1 When you are viewing a photo, tap the screen to display the toolbars, then tap . 2 Select Rotate . The photo is saved in the new orientation. To delete a photo or video 1 When you are viewing a photo, tap the screen to display the toolbars, then tap . 2 Tap Delete . To work with ...

To crop a photo 1 When you are viewing a photo, tap the screen to display the toolbars, then tap . 2 If prompted, select Photo editor > Just once . 3 Tap > Crop . 4 Select an option. 5 To adjust the crop frame, touch and hold the edge of the crop frame. When the squares at the edges disappear,...

To view your hidden photos and videos 1 In Album, drag the left edge of the Album home screen to the right, then tap Hidden . 2 Tap a photo or video to view it. 3 Flick left to view the next photo or video. Flick right to view the previous photo or video. To unhide a photo or video 1 In Album, drag ...

To view photos from online services in Album 1 From your Home screen, tap . 2 Find and tap Album , then drag the left edge of the Album home screen to the right. 3 Tap the desired online service, then follow the on-screen instructions to get started with it. All available online albums that you have...

Videos Watching videos in the Movies application Use the Movies application to play movies and other video content that you’ve saved or downloaded to your device. The Movies application also helps you get poster art, plot summaries, genre info and director details for each movie. You can also play y...

To share a video 1 When a video saved under Movies or TV shows is playing, tap , then tap Share . 2 Tap the application that you want to use to share the selected video, then follow the relevant steps to send it. Transferring video content to your device Before you start using the Movies application...

Connectivity Mirroring the screen of your device wirelessly on a TV You can use Screen mirroring feature to show the screen of your device on a TV or other large display without using a cable connection. Wi-Fi Direct™ technology creates a wireless connection between the two devices, so you can sit b...

To play a shared track on your device 1 Make sure the devices that you want to share files with are connected to the same Wi-Fi® network as your device. 2 From your Home screen, tap , then find and tap . 3 Drag the left edge of the Walkman® home screen to the right, and tap Devices . 4 Select a devi...

To set access permissions for a pending device 1 From your Home screen, tap . 2 Find and tap Settings > Xperia™ Connectivity > Media server settings . 3 Select a device from the Pending devices list. 4 Select an access permission level. To change the name of a registered device 1 From your Hom...

To play a music track from your device on a DMR device 1 Make sure that you have correctly set up the DMR device and that it is connected to the same Wi-Fi® network as your device. 2 From your Home screen, tap , then find and tap . 3 Select a music category and browse to the track that you want to s...

Smart apps and features that save you time Controlling accessories and settings with Smart Connect Use the Smart Connect application to set what happens in your device when you connect or disconnect an accessory. For example, you can decide to always start the FM radio application when you connect a...

To create a Smart Connect event 1 From your Home screen, tap , then find and tap . 2 If you are opening Smart Connect for the first time, tap OK to close the introduction screen. 3 On the Events tab, tap . 4 If you are creating an event for the first time, tap OK again to close the introduction scre...

Travel and maps Using location services Location services allow applications such as Maps and the camera to use information from Wi-Fi® networks as well as Global Positioning System (GPS) information to determine your approximate location. If you're not within a clear line of sight to GPS satellites...

When you view a map, you use data traffic to get an Internet connection, and data is transferred to your device. So it's a good idea to save a map and make it available offline before you take a trip. This way, you can avoid high roaming costs. The Google Maps™ application requires the use of an Int...

Using data traffic when travelling When you travel outside of your home mobile network, you might need to access the Internet using mobile data traffic. In this case, you need to activate data roaming on your device. It is recommended to check the relevant data transmission charges in advance. To ac...

Calendar and alarm clock Calendar Use the Calendar application to manage your time schedule. If you have signed into and sychronised your device with one or several online accounts that include calendars, for example, your Google™ account or Xperia™ with Facebook account, then calendar events from t...

To zoom the calendar view • When the Week or the Day view is selected, pinch the screen to zoom in. To display national holidays in the Calendar application 1 From your Home screen, tap , then tap Calendar . 2 Tap , then tap Settings . 3 Tap National holidays . 4 Select an option, or a combination o...

Support and maintenance Support for your device Use the Support application in your device to search a User guide, read troubleshooting guides, and find information about software updates and other product-related information. To access the Support application 1 From your Home screen, tap . 2 Find a...

Media Go™ for Microsoft® Windows® The Media Go™ application for Windows® computers helps you transfer photos, videos and music between your device and a computer. You can install and access Media Go™ from within the PC Companion application. To read more about how to use the Media Go™ application, g...

To download and install an application update 1 From your Home screen, tap . 2 Find and tap Update Center . 3 Select the desired application update, then tap Update . The update installs automatically after download. To install a new application 1 From your Home screen, tap . 2 Find and tap Update C...

Finding a lost device If you have a Google™ account, the my Xperia web service can help you locate and secure your device if you ever lose it. You can: • Locate your device on a map. • Sound an alert even if the device is in silent mode. • Remotely lock the device and make the device display your co...

To view your IMEI number • Remove the cover to view your IMEI number. • Open the phone dialer on your device and enter *#06# . To view your IMEI number in the device 1 From your Home screen, tap . 2 Find and tap Settings > About phone > Status . 3 Select the SIM card, then scroll to IMEI to vi...

Ultra STAMINA mode Limits your device’s functionality to core tasks such as making phone calls andsending SMS messages. appears in the status bar once this mode is activated. Low battery mode Modifies your device’s behaviour, for example, to adjust screen brightness and the screen timeout setting, w...

• The dynamic memory (RAM) is about 1 GB and cannot be used for storage. RAM is used to handle running applications and the operating system. You may have to purchase a memory card separately. Read more about the use of memory in Android devices by downloading the White paper for your device at www....

To format the memory card 1 From your Home screen, tap . 2 Find and tap Settings > Storage > Erase SD card . 3 To confirm, tap Erase SD card > Erase everything All content on the memory card gets erased when you format it. Make sure you make backups of all data that you want to save before ...

To remove a pairing with another device 1 From your Home screen, tap . 2 Find and tap Settings > Xperia™ Connectivity > USB Connectivity . 3 Select the paired device that you want to remove. 4 Tap Unpair . Backing up and restoring content Generally, you should not save photos, videos and other...

Using the Backup & Restore application, you can back up data manually or turn on the automatic backup function to save data periodically.The Backup & Restore application is recommended for backing up data before you do a factory data reset. With this application you can back up the following...

To run a specific diagnostic test 1 From your Home screen , tap . 2 Find and tap Settings > About phone > Diagnostics > Test device . 3 Select a test from the list. 4 Follow the instructions and tap Yes or No to confirm if a feature works. To run all diagnostic tests 1 From your Home screen...

1 Before you start, make sure to back up any important data that is saved on the internal memory of your device to a memory card or other non-internal memory. 2 From your Home screen, tap . 3 Find and tap Settings > Backup & reset > Factory data reset . 4 To delete information such as musi...