Sharp UP-820N - Manual

— 4 — Customer management ........................................................................................................................... 78 WASTE mode ...........................................................................................................................................

— 9 — Part Names and Functions This chapter describes the part names and functions of this POS terminal. 1 External View Front view SD card slot RS232 connector Operator display Customer display (Pop-up type) Drawer Drawer lock Keyboard (normal-type) Printer cover Journal filter Rear view

— 10 — Cutter open tab Cutter unit Print head release lever Paper chute Paper roll location Take-up spool Printer NOTE The POS terminal UP-820N may be configured with multiple types of printers offered by the market. Forspecific instructions related to the handling and care of the printer, please re...

— 11 — RS232 Connector/SD Card Slot Opening the RS232 connector cover To open the RS232 connector cover, push the part of the cover asindicated by the arrow in the illustration on the left.* To close the cover, push the same part in until you hear it click. Opening the SD card slot cover To open the...

— 12 — Keyboard Standard keyboard layout RECEIPT JOURNAL RCPT PLU/UPC E M O H E D O M T M A CANCEL ENTER NS RA PO SBTL CA/AT RFND PAGE DOWN INQ 5 10 15 20 4 9 14 19 3 8 13 18 2 7 12 17 1 6 11 16 CL 9 8 7 6 5 4 3 2 1 00 0 PAGE UP CASH # VOID AUTO FUNC MENU #/TM FS TEND FS SHIFT CHK # NEXT $ CH # MDSE...

— 13 — NOTE The following optional keys can be assigned in place of those shown in the figure of the standardkeyboard layout. For details, please consult your authorized SHARP dealer. Optional keys 000 Numeric keys DEPT# Dept. number key 1 ... 123 Direct price lookup keys 1 ... 99 Department keys %1...

— 15 — Default key texts on the display The HOME key and FUNC MENU through FUNC MENU30 keys can be set as function keys on the keyboard area of the display. Note that the labels on the key tops in this manual may differ from the displayed default key texts.The default texts are as follows: ST SUB TO...

— 17 — SK1-1 This key locks and unlocks the cash drawer. To lock it, turn 90 degrees counter-clockwise. To unlock it, turn 90 degrees clockwise.This key is also used to open the cash drawer.(Please refer to "15. Operator Maintenance — Operating the Drawer by Hand".) Drawer lock key Operator ...

— 18 — Item text : Appears when an item is selected on the main display area or registered. Modification status : Shows "REFUND", "RETURN" or the like when the corresponding key is pressed. Information area 2 Shows the GLU code during a GLU entry. Time area Shows the current time. Co...

— 19 — Information area 1 Shows the mode you are in, server name, electronic mail indicator (M) and server code. Refer to the REG modescreen example for details. Information area 2 Shows the current job name like "READING", "RESETTING", etc. Numeric key area Shows the numeric keys. T...

— 21 — Mode selection window Selecting an Operating Mode 2 When you turn on the POS terminal and press the MODE key, a mode selection window will appear on the display, listing available operating modes as shown below. Operating Modes You can select any mode other than REG from the list in the mode ...

— 22 — Mode Selection Selecting a mode 1. Use one of the following ways: • Move the cursor to the desired option using the or key. • Enter the desired option number using a numeric key.• Touch the desired option.• Move the cursor to the desired option by touching the or key. 2. Press the ENTER key. ...

— 24 — Receipts This chapter describes the part names and functions of this POS terminal. 4 Built-in Printer Sample Receipt Time Consecutive no. Date Item entry Machine no.Server name / Server code Sales total Cash amount tenderedChange due

— 25 — Prior to Entries 5 Preparations for Entries NOTE Receipt/Journal paper rolls If the paper rolls are not installed in the built-in printer of your POS terminal, install a new one (ones) according tosection "Installing and Removing the Paper Roll" under "Operator Maintenance." I...

— 26 — If you enter the amount of cash for change (starting cash) in the drawer before starting entry operations, you candiscriminate that amount from the sales amount when reports are generated.Your POS terminal can be programmed to enforce the entry of starting cash into memory. For details, consu...

— 27 — Entries 6 Server Code Entries Prior to an item entry, the server will be compelled to enter his or her assigned server code. However, this may notbe necessary when the POS terminal has been programmed for “stay-down server mode.” Procedure XXXX Server code XXXX Secret code X Drawer no. ENTER ...

— 30 — Item Entries Single item entries Department entries (direct department entries)Enter a unit price and press the corresponding department key.If you use a programmed unit price, press the department key only. Procedure When using a programmed unit price Unit price*(max. 7digits) Dept. *Less th...

— 31 — PLU entries (direct PLU entries) Procedure Direct PLU key Unit price (for subdept.) When using a programmed price Example ENTER 2 16 1600 PLU/UPC PLU/UPC PLU menu-based entries (PLU entries and subdepartment entries)Follow this procedure: Procedure Item selection from the window * For PLU ent...

— 32 — Repeat entries You can use this function for repetitive entries of the same item.Simply press the repeat function key after a valid item entry. REPEAT Example Repeated department entry (direct) Repeateddepartment entry(indirect) Repeated PLUentry (indirect) Repeated PLUentry (direct) Repeated...

— 33 — Multiplication entries Use this function feature when you need to enter two or more of the same item.This feature helps you when you sell large quantities of items or need to enter quantities that contain decimals. Procedure FF method (for quick multiplication of direct PLU) Direct PLU Q ' t ...

— 38 — Scale entries For entry of items sold by weight, a scale must be connected to read the weight automatically. To make a refundentries, enter the weight manually while the scale platter is empty or reads zero. i) Auto scale entries Procedure Unit priceper base wt. Unit priceper base wt. PLU cod...

— 42 — Special Entries for PLU/UPC Promotion (mix-and-match) function This function is convenient for selling a mix of different PLU/UPC items by the lump (e.g. value meal, bundle sale,etc.). Operation is the same as for normal PLU/UPC. The base quantity and unit price are assigned to a mix-and-matc...

— 43 — UPC learning function When you enter or scan an undefined UPC code, you are required to enter its unit price and associated depart-ment. The entered UPC code, associated department and unit price are stored in the UPC file or the dynamic UPCfile and used for future UPC sales entries. NOTE • W...

— 45 — UPC price change function NOTE To use this function, consult your dealer. The manager and servers/cashiers can use this function when they need to change the unit price or associateddepartment of a UPC item.There are two methods for change:1. Price change mode You can change the preset price ...

— 46 — Example Price change mode 5087654321106 600 PLU/UPC PRICE CHANGE PRICE CHANGE Example Changing a price during a transaction 5087654321106 600 Price change PLU/UPC PRICE CHANGE PRICE CHANGE NOTE • When an undefined code is entered in the price change mode, the POS terminal goes to an error sta...

— 48 — PLU price level shift NOTE To use this function, please consult your authorized SHARP dealer. Six different price levels can be programmed for each PLU.The price levels can be changed for each PLU registration.These keys have the following functions: P-SHIFT 1 : Shifts the PLU price level fro...

— 49 — Lock shift mode (for price shifts)If your terminal has been programmed for PLU/UPC price level shift in the lock shift mode, press the desiredprice level shift key before a numeric entry. Procedure To shift the price level of another PLU (Q'ty, , etc.) Numeric entry PLU code The current price...

— 50 — Example Touch “RARE” on the keyboard. Touch “MASHED P.” on the keyboard. NOTE • When the condiment entry is programmed as compulsory, your POS terminal will continue to prompt condiment entry until you finish the entire condiment entry programmed for the PLU. During thecondiment entry, if you...

— 51 — Display of Subtotals Your POS terminal provides these eight types of subtotals: Merchandise subtotal You may press the MDSE SBTL key at any point during a transaction. The net sales subtotal - not including tax - and the symbol “MDSE ST” will appear in the display. Taxable subtotal Taxable 1 ...

— 52 — Group discountable subtotal Group 1 discountable subtotal You may press the GD1 SHIFT GD1 SHIFT and SBTL keys in this order at any point during a transaction. Group 2 discountable subtotal You may press the GD2 SHIFT GD2 SHIFT and SBTL keys in this order at any point during a transaction. Gro...

— 53 — Holding/Recalling of Transaction Hold/Recall Function This function can be used during entry of a transaction to start entry of the next transaction. For example, if itseems to take time for a guest to make payment, by pressing the HOLD/RECALL key or touching “HOLD/RECALL”in the keyboard area...

— 54 — Finalization of Transaction Cash or Check tendering Press the SBTL key to get the tax-inclusive subtotal, enter the amount tendered by your customer, then press any of the CA/AT thru CA5 keys if it is a cash tender or press any of the CHK 1 thru CHK 9 key if it is a check tender. When the amo...

— 55 — Food stamp tendering If your customer makes payment (or tendering) by food stamps, obtain the food stamp-eligible subtotal* bypressing the FS TEND key and make a food stamp tender entry before entering a cash or check tender. * Note: The food stamp-eligible subtotal depends upon how your POS ...

— 56 — Tax Calculations Automatic tax When your POS terminal is programmed with a tax table (or tax rate) and a department or PLU is set for pro-grammed as taxable, it automatically computes the tax on any item that is entered directly into the department orindirectly via a related PLU. Display Exam...

— 57 — Tax deletion You can delete the automatic tax on the taxable 1, taxable 2, taxable 3, taxable 4, or taxable 5 subtotal of eachtransaction with the following procedure. Press the corresponding TAX SHIFT key and then the subtotal key. Afterthe subtotal is displayed, press the TAX key. Example T...

— 58 — Tax status shift Your POS terminal allows you to shift the programmed tax status of a department or PLU key or discount orpercent key by pressing the TAX1 SHIFT , TAX2 SHIFT , TAX3 SHIFT , TAX4 SHIFT and/or TAX5 SHIFT keys before that key. After the entry is completed, the programmed tax stat...

— 61 — Deposit entries Deposit refers to a prepayment on a guest check. It can be received as a cash, check or charge tender.You can make a deposit entry only when entering a guest check. It cannot be done during handling of a tenderedamount.A received deposit can be refunded by pressing the DEPOSIT...

— 67 — Bill printing This function is used for issuing the bill to the guest. Your POS terminal can print the bill (normal bill or cumulativebill) on the slip, roll, receipt, or journal printer. For selecting these printers, consult your authorized SHARP dealer. Procedure XX No. of lines of slip fee...

— 68 — Auxiliary Entries Percent calculations (premium or discount) • Your POS terminal provides a percent calculation for a merchandise subtotal or an item entry. You need to specify, in advance, a merchandise subtotal or item entry for which your POS terminal should perform a percent calcula-tion....

— 69 — Discount entries For discount or coupon tenderings, you may use the 1 thru 9 keys if so programmed. If the discount or tendered coupon is the one applicable to sales, use the vendor coupon; and if it is applicable toan item entry, use the store coupon. NOTE •Discount entries beyond the progra...

— 71 — Printing of non-add code numbers Enter a non-add code number with a maximum of 16 digits such as a customer reference number and press the #/ TM key at any point during a transaction. Example 1230 #/ TM 10 CHG 2 Refund sales mode This function can be used only for item return entries relating...

— 72 — Remote printer send function This function enables a partial order to be sent to the kitchen for preparation while the server is waiting for an orderfor other items. Procedure Item entry Data transfer to the remote printer RP SEND Remaining items will be sent to the remote printer when the tr...

— 73 — Payment Treatment Tip-in entries Your POS terminal allows the entry of tips given to servers in cash or by credit card.A tip entry should be done before a payment entry.You must use the corresponding media key (e.g. CH1 thru CH9) for a charge tip and CASH 1 thru CASH 5 for acash tip.Two diffe...

— 74 — Tip paid entries This operation is used to distribute a tip paid by credit card to servers in cash. To perform a tip paid entry, enter theserver code, then press the TIP PAID key or touch “TIP PAID” in the keyboard area. You can prohibit the tip paid operation in the REG mode by PGM2 programm...

— 77 — Example 5000 PO No-sale (exchange) For exchange of money, simply press the NS key without any entry. The drawer will open and the printer will issue a receipt on which “NO SALE” is printed. If your POS terminal is programmed to allow a non-add code entry andyou enter a non-add code number bef...

— 80 — Correction of the Last Entry (Direct Void) If you make an incorrect entry relating to a department, PLU/subdepartment, UPC, percentage ( %1 thru %9 ), discount ( 1 thru 9 ), manual tax, or tip, you can immediately void the entry by pressing the VOID key or touch- ing “VOID” in the keyboard ar...

— 82 — Subtotal Void With the SBTL VOID key or selecting a line and touching “ST VD”, you can void an entire transaction. Once asubtotal void is executed, the transaction is canceled and the POS terminal issues a receipt. Procedure 3 4 SBTL SBTLVOID 1310 1755 2 5 10 or PLU/UPC PLU/UPC Correction of ...

— 83 — Printing Message Text on Remote Printers or Chit Receipts You can print a message on a remote printer or a chit receipt if so programmed. Press the MSG MENU key and select the relevant message key in the keyboard area, or press one of the MSG1 thru MSG5 keys during an item entry. The message ...

— 84 — The “COPY” symbol is printed on the copy receipt. Validation Printing Function Your POS terminal can perform validation printing when it is connected a slip printer. For the details of the slipprinter, consult your authorized SHARP dealer. 1. Set a validation slip on the slip printer. 2. Pres...

— 85 — Manager(s) can override programmed limits (such as maximum amounts) for various functions andvoid incorrect entries that servers or cashiers cannot correct (incorrect entries that are found afterfinalizing a transaction or cannot be corrected by direct or indirect void). Override Entries Prog...

— 86 — Correction after Finalization To void incorrect entries, follow the procedure below 1. Enter the manager code and press ENTER . 2. Enter your secret code and press ENTER . 3. Press the VOID key to put your POS terminal in the VOID mode. (Note the indication on the display.) 4. Repeat the entr...

— 87 — Reading (X) and Resetting (Z)of Sales Totals 10 • Use the reading function (X) when you need to take an X report (reading) of sales information entered after the last resetting operation. You can take this report any number of times. It does not affect thePOS terminal’s memory. • Use the rese...

— 90 — Daily Sales Totals Transaction report t r o p e r Z e l p m a S • t r o p e r X e l p m a S • To be continued on the next page (When the Canadian tax system is selected) The subsequent printout occurs in the same format as in the sample X report. Reset counter Net grand total (GT2-GT3) Grand ...

— 93 — Department report • Sample X report • Sample Z report Sales amount “+” real dept. counter and total Ratio of dept. 3 sales amount to “+” real dept. total “–” real dept. counter and total Dept. label Sales q' ty Dept. code “+” gasoline dept. counter/gasoline q'ty/total “–” gasoline dept. count...

— 94 — Individual group total report ondepartments Department markdown report Full group total report ondepartments Sales q'ty Dept. code Dept. label Sales amount Group 1 sales q ' ty and amount Group 1 sales q 'ty and amount Dept. code Dept. label Item (-) counter and total for dept. 1 %1 counter a...

— 95 — PLU/UPC report by designated range • Sample X report • Sample Z report The subsequent printout occurs in the same format as in the sample X report. Combo sales for price level 1 *1 Item label for price level1 Coupon counter andtotal for price level 1 PLU code PLU range Sales q'ty and amount f...

— 96 — PLU/UPC pick up report • Sample X report • Sample Z report Total sales q' ty and total sales amount for price level 1 Item label for price level 1 PLU code Sales q'ty and amount for price level 1 Net sales for price level 1 The subsequent printout occurs in the same format as in the sample X ...

— 97 — PLU/UPC report by associated department • Sample X report Associateddept. code Sales q'ty and amount for price level 1 PLU code Item label • Sample Z report The subsequent printout occurs in the same format as in the sample X report. Total sales q'ty and total sales amount for price level 1 T...

— 99 — PLU/UPC zero sales report (full) PLU/UPC minimum stock report PLU/UPC zero sales (by dept.) report Item label Associated dept. code PLU code Item label Range PLU code Item label PLU code

— 102 — • Sample X report • Sample Z report *1 *1 *1 *1 The subsequent printout occurs in the same format as in the sample X report. *1If you need these information, please consult your dealer. Dynamic UPC report by associated department

— 103 — Tax report Net manual tax total Gross manual tax total Taxable 1 exempt total Net tax 1 total Refund tax 1 total Gross tax 1 total Net taxable 1 total Tax 1 Tax 4 Manual tax Exempt total from GST PST total GST total (When the Canadian tax system is selected) Tax total Capture job no. Capture...

— 104 — • Sample X report • Sample Z report Charge tip-in Cash tip-in Tip paid counter and total Net sales total Transfer-out counter and total Open GLU/PBLU counter and total Transfer-in counter and total Closed GLU/PBLU counter and total Server name Cover counter Transaction counter Server code Se...

— 105 — Full server report • Sample X report • Sample Z report The subsequent printout occurs in the same format as in the sample report shown in the “Individual server report”; and sales data on servers print in this sequence. Reset counter SCM(Starting cash memory )report

— 106 — Hourly report The hourly report can be formatted by 15min., 30 min., or 1 hour intervalsdepending upon programming. NOTE • Sample X report Cover counter Sales total Subtotal (10:00 - 10:59) Average salesamount per customer(Sales total/ cover counter) Transaction counter The subsequent printo...

— 107 — Server codeCover counter Balance amount Table#/PBLU code Range “T”: This table#/PBLU code was used in the training mode. Free table#/PBLU code (This number or code has been transferred out.) Total The subsequent printout occurs in the same format as in the sample X report. Balance amount Cov...

— 108 — Closed GLU/PBLU report • Sample X report • Sample Z report Cover counter Server code Bill range Table# Bill no. Total Amount Tip amount by tip edit Final balance amount The subsequent printout occurs in the same format as in the sample X report.

— 109 — 83 Closed GLU/PBLU report by server • Sample X report • Sample Z report The subsequent printout occurs in the same format as in the sample X report. X1/Z1 stacked reports You can print multiple X1/Z1 reports in sequence under a single report job number. In this case, you need toprogram in ad...

— 110 — Periodic Consolidation Your POS terminal allows you to take consolidation X and Z reports of a chosen period (the period is usuallyone week or month). • General overviewThe periodic reading or resetting reports are the same in format as those in the X1/Z1 report for daily salesinformation ex...

— 111 — Daily net report • Sample X report • Sample Z report Transaction counter Date Sales total The subsequent printout occurs in the same format as in the sample X report.

— 112 — Customer sales report NOTE Customer details only report and customer sales all report are printed in the same format.You can print either report depending on the programming of CUSTOMER DATA in FUNC.SELECT2menu. On the customer details only report, you can print details (date/sales item) onl...

— 113 — Sales range * The full total on the customer file Subtotal on the report Sales items Date Charge account Sales q’ty and total Address Name Customer code * When you take a Z report, “Z2” is printed instead of “X2”. Customer sales report by sales range Customer charge account report X2/Z2 stac...

— 114 — Electronic journal This function is intended to record the journal data in the electronic paper. For details, consult your authorizedSHARP dealer. • Recording dataThe POS terminal records the printing output to the journal printer in REG, PGM1, PGM2, X1/Z1, and X2/Z2modes into the electronic...

— 115 — Non-accessed UPC, DynamicUPC and Customer CodeDeletion 11 X1/Z1 MODE X2/Z2 MODE You can delete UPCs and customer codes that have not been accessed for a certain period. You canprogram this period in the PGM2 mode. As for customer codes, you can delete any customer code withregardless of the ...

— 118 — How to Use the ProgrammingKeyboard Programming Keyboard Layout When you are in the PGM 1 or PGM 2 mode, the keyboard layout will be shifted to the one for programming asshown below. RECEIPT JOURNAL E M O H E D O M CANCEL ENTER SBTL (DC) (DEL) (INS) (UPDATE) (RECALL) NEXT RECORD BACK SPACE PR...

— 119 — Regarding the PREV. RECORD , NEXT RECORD , PAGE DOWN , PAGE UP , , , SBTL keys, you can use the corresponding keys on the screen to perform the same actions: PREV. RECORD NEXT RECORD PAGE DOWN PAGE UP SBTL For more information about these keys, see the Basic Procedures section in Chapter 13 ...

— 120 — Entering character codes Numerals, letters and symbol can be used for programming by pressing the 00 key followed by character codes. Use the following procedure with the cursor placed at the position where you want to enter characters: 00 XXX XXX: Character code (3 digits) 032 033 034 035 0...

— 121 — Programming This chapter explains how to program various items.Before you start programming, select the PGM1, PGM2 or SD CARD modefrom the mode selection screen depending on the item you are going toprogram. Basic Procedure This section illustrates the basic programming by using an example o...

— 124 — Article Programming Use the following procedure to select any option included in the article programming group. Procedure 1. In the SETTING window, select “01 ARTICLE.” ” The ARTICLE window will appear. 2. Select any option from the following options list: 1 DEPARTMENT: Departments 2 PLU/UPC...

— 125 — Department Your POS terminal machine is equipped with 10 standard departments, and can be equipped with a maximum of99 departments.Use the following procedure to program for departments. Program each item as follows: NOTE For more information about the entry methods patterns, seethe “Basic P...

— 127 — PLU/UPC NOTE • In this manual, the word UPC represents UPC (Universal Product Code) and the word EAN represents EAN (European Article Number).• With regard to the UPC codes available to this POS terminal, please refer to Chapter 14. Procedure Program each item as follows: • *PRICE 1 thru 6 (...

— 130 — PLU/UPC (continued) • REPEAT ROUND (Use the selective entry method) NO : Inhibits repeat round registration YES : Allows repeat round registration • DOUGHNUT EXEMPT (Use the selective entry method) YES : Enables the doughnut tax exemption (Canadian tax system). NO : Disables the doughnut tax...

— 131 — PLU/UPC stock You can assign a stock quantity to each PLU/UPC code.Shown below is an example of selecting 1 OVER WRITE. Procedure After selecting “1 OVER WRITE,” select a pertinent PLU/UPC code. Thenthe next screen will appear to show the following items: • CURRENT The current stock is displ...

— 132 — Link PLU table (for PLU/UPC) It is possible to link PLUs (linked PLUs) with a PLU or UPC (link PLU/UPC) so that with a single key depression ofthe link PLU/UPC key. However, the maximum number of links is five. Even if more than five PLUs are linked, thesixth or higher link is invalid. not a...

— 133 — Condiment table The condiment entry is intended to assist the operator in making menu entries which require special cookinginstructions. For example, a server can make such entries as a garnish of potato, with salad, and steak doneness.When a server enters a menu-item PLU to which PLUs for t...

— 134 — Procedure Program each item as follows: • CONDIMENT TABLE. (Use the numeric entry method) Condiment table number (1 thru 99) • REPEAT TIMES (Use the numeric entry method) Repeat times (1 thru 9)When the REPEAT TIMES (2 thru 9) is programmed, the table isshown repeatedly as many times as prog...

— 135 — Selectedmix & match (ENTER) table number Mix & Match table Procedure Program each item as follows: • MIX&MATCH (Use the numeric entry method) Mix & match table number (1 thru 99) • TEXT (Use the character entry method) Description for the promotion (Mix and match) • BASE QTY ...

— 137 — Combo meal table (continued) • COMBO PLU#1-9 (Use the numeric entry method) Select associated PLUs (max. 9 PLUs) from the list. • PRICE1 (Use the numeric entry method) Unit price of each associated PLU (max. 6 digits). • PRICE2 (Use the numeric entry method) 2nd unit price (for Upsize functi...

— 138 — UPC Non-PLU code format C D Free format Flag (02 or 20-29) Field 2 Field 1 Free format area Price check digit EAN-13 type EAN-8 type 2 C D Free format Flag Procedure Program each item as follows: • TYPE OF CODE (Use the selective entry method) EAN-8: EAN-8 format code (consists of 8 digits)E...

— 139 — UPC delete When you execute the delete job (UPC DELETE) in the X1 mode, you can delete the UPC codes which have notbeen accessed during the period you set in this program when you execute the delete job while in UPC DELETE inthe X1 mode. Procedure Program each item as follows: • PERIOD (DAY)...

— 140 — Direct Key Programming Use the following procedure to select direct-key programming: Direct PLU/COMBO/Dept. key You can assign PLUs, combo meals and departments directly to the keyboard. In the case of combo meals orPLUs, you may assign up to 5-levels to be accessed directly on the keyboard....

— 142 — PLU Menu Key Programming Use the following procedure for PLU menu key programming: PLU menu key When you enter PLUs, using the PLU menu key makes it easy to find categorized PLU items from the menu list.Your POS terminal allows you to program a max. of 50 PLU menu keys. You can program a max...

— 144 — Functional Programming Use the following procedure for functional programming group: Procedure 1. In the SETTING window, select “04 FUNCTION.”• The FUNCTION window will appear. 2. Select any option from the following options list: 1 (–): Discount key 2 %: Percent key 3 GROUP DISC.%: Group di...

— 145 — Discount key ( 1 thru 9 ) Procedure Program each item as follows: • AMOUNT (Use the numeric entry method) Discount amount (max. 6 digits: 0 to 999999) • TEXT (Use the character entry method) Description for the discount key. Up to 12 characters can be entered. • SIGN (Use the selective entry...

— 148 — Gas discount Procedure Program each item as follows: • PRICE(Cent) (Use the numeric entry method) Reduce unit price for each medium (0.0 to 99.9 Cent) • TEXT (Use the character entry method) Description for gas discount. Up to 12 characters can be entered. Select the desired Gas discount(1 t...

— 149 — Gratuity Procedure Program each item as follows: • RATE (Use the numeric entry method) Percent rate (0.00 to 100.00) • TEXT (Use the character entry method) Description for gratuity. Up to 12 characters can be entered. • SIGN (Use the selective entry method) The + or – sign assigns the premi...

— 152 — Tax delete Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the tax delete.Up to 12 characters can be entered. • DATA ENT. JOB# (Use the numeric entry method) Key data entry job number (Capture job no: 0 thru 99)When “0” is programmed, data entr...

— 153 — Void Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the void function.Up to 12 characters can be entered. • DATA ENT. JOB# (Use the numeric entry method) Key data entry job no. (Capture job no: 0 thru 99)When “0” is programmed, data entry is i...

— 155 — Media Key Programming Use the following procedure for media key programming: Procedure 1. In the SETTING window, select “05 MEDIA.” • The MEDIA window will appear. 2. Select any option from the following options list: 1 CASH: Cash key 2 CHECK: Check key 3 CHARGE: Charge key 4 FS TEND: Food s...

— 156 — Cash keys Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the cash key. Up to 12 characters can be entered. • HALO (High Amount Lockout: use the numeric entry method) AB is the same as A x 10 B . A: Significant digit (1 thru 9) B: Number of zer...

— 159 — Cash keys (continued) • NUMBER OF RCPT (Use the numeric entry method) Number of authorization receipts to be issued (1 digit: 1 to 9)If the number “0” is entered, no authorization receipt is issued. NOTE You can also select a cash key by pressing the corresponding key when it has been placed...

— 160 — Check keys Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the check key. Up to 12 characters can be entered. • HALO (High Amount Lockout: use the numeric entry method) AB is the same as A x 10B.A: Significant digit (0 thru 9)B: Number of zeros...

— 163 — Charge keys Procedure Program each item as follows: • TEXT(GROSS) (Use the character entry method) Description for the charge (gross sales) key. Up to 12 characters canbe entered. • TEXT(REFUND) (Use the character entry method) Description for the (refunded) charge key. Up to 12 characters c...

— 166 — Charge keys (continued) • TIP LINE PRINT (Use the selective entry method) YES : Prints the tip line. NO : Does not print the tip line. NOTE You can also select a charge key by pressing the corresponding key when it has been placed directly on thekeyboard instead of selecting the key from the...

— 167 — Food stamp tender key: For manual entry of paper food stamp payment Procedure Program each item as follows: • TEXT (Use the character entry method) Description for the check key. Up to 12 characters can be entered. • GLU/PBLU (Use the selective entry method) COMPULSORY: Makes GLU/PBLU entry ...

— 168 — Food stamp tender key (continued) • DRAWER OPENING (Use the selective entry method) NO : Does not open the drawer. YES : Opens the drawer. • OUTPUT KP No.1 thru 3 (Use the numeric entry method) ID number of the remote printer 1, 2 or 3 (1 digit: 1 to 9) If the number “0” is entered, no data ...

— 173 — Currency conversion keys Procedure Program each item as follows: • RATE (Use the numeric entry method) Currency conversion rate (0.0000 to 9999.9999)(for CONV1 thru CONV4) • TEXT (Use the character entry method) Description for the currency conversion key. Up to 12 characters canbe entered. ...

— 174 — Service key Procedure Program each item as follows: • TEXT (GLU) (Use the character entry method) Description for the service key. Up to 12 characters can beentered. • HEADER ON BILL (Use the selective entry method) YES : Enables header printing on the bill.NO : Disables header printing on t...

— 176 — Final key Procedure Program each item as follows: • HEADER ON BILL (Use the selective entry method) YES : Enables header printing on the bill.NO : Disables header printing on the bill. • FOOTER ON BILL (Use the selective entry method) YES : Enables footer printing on the bill.NO : Disables f...

— 179 — Check cashing You can program the description and the upper limit amounts for check cashing. Procedure Program each item as follows: • TEXT (Use the character entry method) Description for check cashing. Up to 12 characters can be entered. • HALO (High Amount Lockout: used the numeric entry ...

— 182 — Text Programming Use the following procedure for text programming: Procedure 1. In the SETTING window, select “06 TEXT.”• The TEXT window will appear. 2. Select any option from the following options list: 1 FUNCTION TEXT: Function text 2 DEPT. GROUP: Department group text 3 PLU GROUP: PLU gr...

— 185 — Department group text You can program a maximum of eight characters for each department group (1~9). Procedure Program the item as follows: • TEXT (Use the character entry method) Description for the department group. Up to 12 characters can beentered. PLU group text You can program a maximu...

— 186 — Server group text You can program a maximum of eight characters for each server group (1~9). Procedure Program the item as follows: • TEXT (Use the character entry method) Description for the server group. Up to 12 characters can be entered. Message text You can program a message consisting ...

— 187 — Personnel Programming Use the following procedure for personnel programming: Server Procedure 1. In the SETTING window, select “07 PERSONNEL.”• The PERSONNEL window will appear. 2. Select the “SERVER”.• The SEVER window will appear. 3. Select the server name. Program each item as follows: • ...

— 188 — Manager Procedure 1. In the SETTING window, select “07 PERSONNEL.”• The PERSONNEL window will appear. 2. Select the “MANAGER”.• The MANAGER window will appear. 3. Select or enter the manager code. 4. Program the item as follows:• SECRET CODE (Use the numeric entry method) Secret code (max. 4...

— 189 — Terminal Programming Use the following procedure for terminal programming: Procedure 1. In the SETTING window, select “08 TERMINAL.”• The TERMINAL window will appear. 2. Select any option from the following options list:1 MACHINE#: Machine number 2 CONSECUTIVE#: Consecutive number 3 INTERVAL...

— 190 — Machine number When your store has two or more POS terminals, it is practical to assign unique machine numbers to them foridentification. Procedure Program the item as follows: • MACHINE# (Use the numeric entry method) Machine number (max. 6 digits: 0 to 999999) Consecutive number The consec...

— 191 — Default menu level You can preset the menu level to be returned after item entry. Procedure Program the item as follows: • DEFAULT MENU LEVEL (Use the numeric entry method) Default menu level (1 to 5) Available GLU code You can specify the range of GLU numbers available for each terminal. Pr...

— 193 — Optional Feature Selection Use the following procedure to select an optional feature : Procedure 1. In the SETTING window, select “10 OPTIONAL.”• The OPTIONAL window will appear. 2. Select any option from the following options list:1 FUNC.PROHIBIT: Function prohibition 2 FUNC.SELECT1: Functi...

— 198 — Function selection 2 (continued) • T-LOG FULL (Use the selective entry method) LOCK: Locks entries at a terminal when T-LOG buffer becomes full. CONTINUE: Does not lock entries at a terminal even when T-LOG butter becomes full. • E.J. FULL (Use the selective entry method) LOCK: Locks entries...

— 199 — Printing selection You can program various printing functions. Procedure Program each item as follows: • PURCHASE NO. (Use the selective entry method) YES : Prints the purchase number.NO : Does not print the purchase number. • TIME (Use the selective entry method) NO : Does not print the tim...

— 201 — Secret Code Programming Use the following procedure to program a secret code: Procedure 1. In the SETTING window, select “11 SECRET CODE.”• The SECRET CODE window will appear. 2. Select any option from the following options list:1 Z1: Z1 reports 2 PGM2: PGM2 operations 3 SYSTEM Z1: System Z1...

— 202 — Z1 reports You can assign a secret code to each report.Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) NOTE If “0” is entered, the “compulsory secret code entry” will be canceled. Program each item as follows: DEPARTMENTPLUPLU BY DEPTDYNAMIC UPCD-UPC BY DEPTTRAN...

— 203 — System Z1 reports You can assign a secret code to each system report.Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) NOTE If “0” is entered, the “compulsory secret code entry” will be canceled. Program each item as follows: DEPARTMENTPLUPLU BY DEPTDYNAMIC UPCD-U...

— 205 — Auto key You can assign a secret code to each automatic sequencing key (Auto key).Secret code: max. 4 digits (0001 to 9999/0000) (Use the numeric entry method) AUTOAUTO2AUTO3...AUTO99 Auto keyAuto2 keyAuto3 key...Auto99 key NOTE If “0” is entered, the “compulsory secret code entry” will be c...

— 206 — Report Programming Use the following procedure for report programming: Procedure 1. In the SETTING window, select “12 REPORT.”• The REPORT window will appear. 2. Select any option from the following list: 1 0 SKIP: Zero skip 2 HOURLY REPORT: Hourly report 3 STACKED REPORT: Stacked report The...

— 207 — Zero skip You can program whether or not to skip “0” sales totalizer in each report. Procedure Program each item as follows: • SERVER (Use the selective entry method) NOT SKIP: Does not skip those data that are “0” sales in the serverreport. SKIP: Skips those data that are “0” sales in the s...

— 210 — Stacked report (continued) • 28 CUSTOM SALES ALL (Use the numeric entry method) Customer sales all reportParameter: Start customer code/end customer code • 29 CHARGE ACCOUNT Charge account (customer no payment) report • 30 KEY CAPTURE Key capture report • 31 NON ACCESSED UPC No-access UPC re...

— 211 — Logo Text Programming Use the following procedure for logo text programming. Procedure 1. In the SETTING window, select “13 LOGO TEXT.”• The LOGO TEXT window will appear. 2. Select any option from the following options list:1 RECEIPT LOGO: Receipt logo 2 VP TEXT: Validation printing text 3 B...

— 212 — Receipt logo Your POS terminal can print programmed messages for customers on every receipt. Procedure Program the item as follows: • RECEIPT LOGO (Use the character entry method) Logo text for the receipt (max. 30 characters x 6 lines) NOTE The number of lines available for a message varies...

— 213 — Bill logo Your POS terminal can print programmed messages for customers on the bill.Shown below is an example of selecting “1 HEADER”. Procedure When “1 HEADER” is selected: • HEADER (Use the character entry method) Header text for the bill (max. 40 characters x 3 lines) When “2 FOOTER” is s...

— 214 — Device Configuration Programming Use the following procedure to select a device configuration programming: Procedure 1. In the SETTING window, select “14 DEVICE CONFIG.”• The DEVICE CONFIG window will appear. 2. Select any option from the following options list:01 BUILT-IN PRINTER: Built-in ...

— 215 — Built-in printer Procedure Program each item as follows: • LIGHT&SHADE (Use the numeric entry method) Select a light and shade level. (00 to 99)00: 65% of the standard50: 100% <standard>99: 135%of the standard • IMAGE FOOTER (Use the selective entry method) PRINT: Prints footer gra...

— 216 — Receipt printer Procedure Program each item as follows: • AUTO CUTTER (Use the selective entry method) Auto cutter functionYES : Enables the auto cutter function.NO : Disables the auto cutter function. • TRAY ST FEED# (Use the numeric entry method) Number of lines to be fed for a tray subtot...

— 217 — Report printer Procedure Program each item as follows: • PRINTER (Use the selective entry method) Select the printer to be used.BUILT-IN (built-in printer)EPSON TM-295 EPSON TM-T88(3)/88(4) EPSON TM-U220/230 EPSON TM-T90 • AUTO CUTTER (Use the selective entry) Auto cutter functionYES: Enable...

— 219 — Pole display Procedure Program the item as follows: • WAITING TIME (Use the numeric entry method) Waiting time until the message is displayed on the pole display (1 to999)When you enter "0", no message is displayed.

— 220 — GLU Code Programming Use the following procedure for GLU code programming: Procedure 1. In the SETTING window, select “15 GLU CODE.”• The GLU CODE window will appear. 2. Select any item from the following option list:1 GLU: GLU/PBLU code You can program the range of available guest check cod...

— 221 — Customer Programming Use the following procedure for customer programming: Procedure 1. In the SETTING window, select “16 CUSTOMER”. 2. Select an option form the following option list:1 CUSTOMER: Customer code 2 CUSTOMER PROGRAM: Customer programming The following illustration shows those op...

— 222 — Customer code Procedure Program each item as follows: • NAME (Use the character entry method) Enter a customer's name (max. 16 characters) • ADDRESS (Use the character entry method) On the second line, enter the customer's address (max. 40 charac-ters) • TEL# (Use the numeric entry method) E...

— 223 — Negative Code File Programming Use the following procedure for negative code file programming: Negative code/Override status You can program the negative code and its override status. Procedure Program each item as follows: • NEGATIVE# (Use the numeric entry method) Negative code (max. 16 di...

— 225 — Positive Code File Programming Use the following procedure for positive code file programming: Positive code You can create/delete the positive code. Procedure Program the item as follows: • POSITIVE# (Use the numeric entry method) Positive code (max. 16 digits) NOTE • You create a new code ...

— 227 — Macro Key Programming Use the following procedure for macro key programming : Mode position/Auto key no. The Macro Key Function is used to run a series of instructions with a single key stroke. You can program up to 15modes auto key numbers for each macro key. Procedure Program the item as f...

— 228 — Function Key Programming Use the following procedure for the function key programming: Procedure 1. In the SETTING window, select “20 FUNCTION KEY”.• The FUNCTION KEY window will appear. 2. Select an option from the following option list:1 FUNCTION MENU KEY: Function menu key2 FUNCTION KEY: ...

— 229 — Function menu key You can assign a maximum of 15 function keys to each of the 30 function menu keys. You can also program thedisplay menu titles for each function menu key.Pressing a function menu key displays its assigned function keys in the keyboard area, allowing you to use thosefunction...

— 230 — Function menu key (continued) Setting a menu title Procedure 1. Select the desired function menu key from the function menu key list. 2. Select “2 MENU TITLE”. 3. Enter a text for the menu title. • MENU TITLE (Use the character entry method) Text for the menu titleUp to 16 characters can be ...

— 231 — Function key You can program a display key text and a display key color function key. Procedure 1. In the FUNCTION KEY window, select "2 FUNCTION KEY". 2. Select a pertinent function key group.Selecting a function key group here allows you to jump to a functionkey listed close to the...

— 232 — Function menu key list For the function menu keys ( FUNC MENU to FUNC MENU30 ). the default settings are as follows. Function menu 01 key FUNC MENU Menu title: MISC MENU Function key#1: RCPT ON/OFF Function key#2: RA Function key#3: RA2 Function key#4: PO Function key#5: PO2 Function key#6: ...

— 233 — Capture Key Programming Use the following procedure for capture key programming: Capture key data You can program max. 10 data capture keys for the capture data function. Procedure Program the item as follows: • CAPTURE01 thru 10 (Use the selective entry method) Select the desired data captu...

— 234 — Key Data Entry Job Table Programming Use the following procedure for key data entry job table programming: Capture job number You can program a max. of 99 capture job numbers. Procedure Program each item as follows: • CAPTURE JOB# (Use the selective entry method) Select the pertinent capture...

— 235 — Tax Programming Use the following procedure for tax programming: Procedure 1. In the SETTING window, select “23 TAX.”• The TAX window will appear. 2. Select any option from the following options list:1 TAX1: Tax1 2 TAX2: Tax2 3 TAX3: Tax3 4 TAX4: Tax4 5 TAX5: Tax5 6 DOUGHNUT EXPT: Doughnut e...

— 236 — Table tax Your POS terminal has an automatic tax calculation feature which allows you to program four tax tables.Automatic tax calculations require you to program, in addition to tax tables, the tax status of each pertinent depart-ment, PLU, and function key. Sample tax table New Jersey tax ...

— 237 — Table tax (continued) Procedure Program each item as follows: • TAX RATE (Use the numeric entry method) Tax rate for the tax table (max. 7 digits: 0.0000 to 999.9999) • CYCLE (Use the numeric entry method) Range of the minimum breakpoint on a regular cycle for the tax table(max. 4 digits: 0....

— 238 — Rate (%) tax You can program a tax rate for each tax rate number. Procedure Program each item as follows: • TAX RATE (Use the numeric entry method) Tax rate (max. 7 digits: 0.0000 to 999.9999%) • LOWER LIMIT (Use the numeric entry method) Lowest taxable amount (max. 5 digits: 0.01 to 999.99)...

— 239 — TRAINING Mode Selection Use the following procedure to select the training mode: TRAINING mode You will use the TRAINING mode if you need to train someone in machine operations without any change in POSterminal's memory. Reports are not available. When the training is completed, exit this mo...

— 240 — Backup Data Send Programming Use the following procedure for backup data send programming: NOTE For more information, please consult your authorized SHARP dealer. Backup data send Your POS terminal can send data to another device via RS232 for the purpose of backing up its program. Procedure...

— 241 — Backup Data Receive Programming Use the following procedure for backup data receive programming: NOTE For more information, please consult your authorized SHARP dealer. Backup data receive Your POS terminal can receive data from another device via RS232 which has previously received the data...

— 243 — Automatic Sequencing Key Programming If you program AUTO keys (automatic sequencing keys) for frequently performed key operations, you can enterthose key operations simply by pressing the corresponding AUTO keys. Procedure To program automatic sequencing keys as follows: 1. Select the automa...

— 244 — Loading Dynamic UPC to the Main UPC File The UPC master file (main file) can be updated by loading the data in the dynamic UPC file to the UPC master file. Procedure To loading dynamic UPC, proceed as follows: 1. Select “4 D-UPC LOAD” from the PGM2 window. 2. Select “YES” or “NO”, and press ...

— 245 — SD CARD Mode In the SD CARD mode, you can save the data stored in your POS terminal into an SD card or load data from theSA card for various purposes. The types of data available in this mode are as follows: • Sales data• Electronic journal data• T-LOG data• Programming data• All RAM data Us...

— 247 — Reading Stored Programs You can read programs stored in the PGM1 or PGM2 mode. Program reading sequence To read those programs stored in the PGM1 or PGM2 mode, use the following procedure: 1. In the mode selection window, select the PGM1 or PGM2 and press the ENTER key. 2. Select “01 READING...

— 248 — Sample printouts • Departments (PGM1 or PGM2 mode) * When you take this report in the PGM1 mode, “PGM2” is replaced by “PGM1.” Unit price Group no. Age limitation CVM control character HALO/LALO Date Consecutive number Operating mode* Report type Dept. code Item label Tax status Server group...

— 261 — Data Clear The DATA CLEAR function is primarily used to clear data such as report data (T-LOG, capture data, transaction orhourly report, daily net sales, sign on/GLU used flag, offline account data, or electronic journal file data) in casesome system trouble occurred occures.This data clear...

— 262 — 14 0 C D Maker code Number system character Item code Check digit 3 C D NCD (or HRI) format 2 * * * * * C D Item code Price Price check digit 4 C D (Free code) C D Maker code Item code Nation code 2 C D (Free format) 0 C D (Free code) Program the format in EAN NON-PLU. Universal Product Code...

— 263 — EAN-13 • Ordinary EAN-13 code (used in source marking)• Specific EAN-13 code (flag 977, 978, 979) (used in the sourcemarking: ISBM, ISSN) Here, you must enter a full 13digit number. • Internal code (used for in-store marking, flag character number: 20 through 29 and 02)Program the format in ...

— 264 — Your POS terminal uses a thermal printer. When the print head is heated to a certain level, printing is made onthermal paper. Operator Maintenance 15 In Case of Power Failure Even when power is lost, your POS terminal retains itsmemory contents and all information on sales entries.• When a p...

— 265 — Cautions in handling the recording paper (thermal paper) • Use only paper as specified by SHARP.• Unpack the thermal paper just before you use it.• Avoid heat. The paper begins to develop color at around 70 C.• Avoid dusty and humid places for storage. Avoid direct sunlight.• The printed tex...

— 266 — Installing a paper roll Installing the receipt paper roll 1. Select the “REG” mode with the AC cord connected. 2. Remove the printer cover. 3. Check that the print head release lever is in its printing position. 4. Set the paper correctly as illustrated right in the paper rolllocation (recei...

— 267 — Removing the journal paper roll 1. Remove the printer cover. 2. Press the key to feed the journal paper until all its printed part comes out. 3. Cut the paper and remove the take-up spool. 4. Cut the paper behind the printer and near the paper roll. 5. Press the key until the paper remaining...

— 268 — Prevention of paper jams Keep the following points in mind to prevent paper jams.• Do not touch the receipt while it is being printed.• Cut off the receipt after printing is finished. You hear the cutter sound when printing is finished.• Pulling the receipt during printing may cause paper to...

— 269 — Removing a paper jam Pull all the way forward Cutter unit Cutter open tab Precaution: Be very careful with the cutter, so as not to cut yourself. Never touch the print head immediately afterprinting, because the head may still be hot. 1. Remove the printer cover. 2. Remove the receipt paper,...

— 270 — When the printed text is getting dark or faint, there may be paper dust adhering to the print head. Clean the printhead as follows: Cleaning the Print Head 1. Select the OFF mode. 2. Remove the printer cover. 3. Pull up the print head release lever to the “up” position. 4. Remove the paper r...

— 271 — 2 1 Till Coin case Drawer The till in the POS terminal is detachable. After closing your business for the day, remove the till from the drawerand keep the drawer open. The 6-denomination coin case is also detachable from the till. To detach the drawer, pullit forward fully with the till remo...

— 272 — The following options are available for your POS terminal:For further information, contact your authorized SHARP dealer. Do not try to install any option yourself. 1. Remote customer display model UP-P20DPB2. Remote drawer model ER-03DW(B7) or ER-04DW3. Remote coin case model ER-55CC2 or ER-...

— 273 — Specifications 17 Model External dimensions Weight Power source Power consumption Operating temperature Electronics Built-in battery Keyboard Display Customer display Printer Type Printing speed Printing capacity Other functions Paper Widthroll Max. diam. Quality Cash drawer Accessories UP-8...

NOTICE PLEASE BE SURE TO ASK ABOUT THE WARRANTY THAT AN AUTHORIZED DEALER EXTENDS TO YOU. In order to assure you, the end-user, of warranty protection, Sharp extends a limited warranty to each of its authorized dealers, and in turn requires each of its authorized dealers to extend its own warranty t...