Samsung WW11DG6B85LE - User Manual

English   5 Important safety precautions WARNING To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following: 1. This appliance is not to be used by persons (including children) with reduced physical, sensory or mental...

Safety information English 6 9. This appliance is intended to be used in household only and it is not intended to be used such as: ‒ staff kitchen areas in shops, offices and other working environments; ‒ farm houses; ‒ by clients in hotels, motels and other residential type environments; ‒ bed and ...

English   7 Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops). Do not install this appliance in a location exposed to low temperatures. • Frost may cause the tubes to burst. Do not install this appliance in a location ...

Safety information English 8 Critical usage warnings WARNING If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest service centre. • Do not touch the power plug with wet hands. • Failure to do so may result in electric shock. If the appliance gener...

English   9 Do not attempt to repair, disassemble, or modify the appliance yourself. • Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse. • When the appliance needs to be repaired or reinstalled, contact your nearest service centre. • Failure to do so may result in elec...

Safety information English 12 Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water temperature and additional functions. • This may result in discolouration or fabric damage. Take care that children’s fingers are not caught in the door when you close i...

English   13 Instructions about the WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. ch...

English 14 Installation Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry. What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, cont...

English   15 Spanner Bolt caps Hose guide Cold water hose Hot water hose Cap fixer Check valve Liquid detergent guide Accessories (not supplied) • Stacking kit - SKK-SS* ( WW**DB****** models only) - SKK-UDW ( WW**DG6****H , WW**DG6****W , WW**DG6****E , WW**DG6****K models only) - SKK-UUB ( WW**DG6...

Installation English 16 Installation requirements Electrical supply and grounding • Use an individual branch circuit specific to the washing machine. To ensure proper grounding, the washing machine comes with a power cord featuring a three-prong grounding plug for use in a properly installed and gro...

English   17 Flooring For best performance, the washing machine must be installed on a solid floor. Wood floors may need to be reinforced to minimise vibration and/or unbalanced loads. Carpeting and soft tile surfaces do not resist vibration well and may cause the washing machine to move slightly du...

Installation English 18 Step-by-step installation NOTE While unpacking the washing machine, lift the washing machine from the foam base. Make sure the drum support was removed from the bottom of the washing machine. STEP 1  Select a location Location requirements: • Solid, level surface without carp...

English   19 STEP 2  Remove the shipping bolts Unpack the product package and remove all shipping bolts. NOTE Number of shipping bolts may differ depending on the model. WARNING • Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags, polystyrene, etc.) out o...

Installation English 20 B 3. Insert the bolt caps (B) to the holes (marked with circle in the figure). STEP 3  Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling ...

English   21 3. When levelling is complete, tighten the nuts using the spanner. CAUTION When installing the product make sure the levelling feet is not pressing the power cord. CAUTION Make sure all the levelling feet are seating on the floor surface to avoid the washing machine from moving or gener...

English   25 STEP 5  Position the drain hose The drain hose can be positioned in three ways: A Over the edge of a wash basin The drain hose must be placed between 60 cm and 90 cm (*) above from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A) . Secure the ...

Installation English 26 In a sink drain pipe branch The drain pipe branch must be above the sink siphon so that the end of the hose is at least 60 cm above the ground. (*) : 60 cm CAUTION Remove the lid on the sink drain pipe branch before connecting the drain pipe to it. CAUTION Do not put the drai...

English   27 STEP 6  Power on Plug the power cord into a wall socket that is correctly rated, grounded, and protected by a fuse or circuit breaker. Then, tap to turn on the washing machine. A NOTE Door latch (lever) (A) is originally designed to be loose a little, because it may make the door latch ...

English 28 Before you start NOTE Before doing your laundry for the first time, you must run a complete wash cycle without any items in the drum. Initial setup • When you turn on the washing machine for the first time, the screen shows the initial setup process. Follow the on-screen instructions to c...

English   29 Laundry guidelines STEP 1  Sort Sort the laundry according to these criteria: • Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon. • colour: Separate whites from colours. • Size: Mixing different sized items together in the drum improves the wa...

Before you start English 30 STEP 5  Determine the load capacity Do not overload the washing machine. Overloading may cause the washing machine to not wash properly. For the load capacity for the type of clothing, see page 40 . NOTE When washing bedding or bedding covers, the wash time may be lengthe...

English   31 Laundry capsules To get the best results from using laundry capsules, please follow these instructions. 1. Put the capsule in the bottom of the empty drum towards the rear. 2. Put the laundry in the drum on top of the capsule. CAUTION For cycles using cold water or cycles that complete ...

Before you start English 32 Detergent recommendation The recommendations apply to the temperature ranges given in the cycle chart.  Recommended  Liquid detergent only – Not recommended  Powder detergent only Cycle Detergent Temp. (°C) Universal Delicates and woollens Specialist Eco 40-60  - - 40...

English   33 Detergent drawer guidelines With the automatic dispensing option on, the washing machine dispenses an adequate amount of detergent or fabric softener for each load. See below for details: A C B A. Dispenser - You can only use liquid detergent in this dispenser. B. Dispenser - You can us...

Before you start English 34 CAUTION • Do not operate the washing machine without the dispenser or in the detergent drawer. - A water leak may cause electric shock or injury. • Do not use the following types of detergent in the drawer. - Tablet, capsule, ball, or net types. • Do not use gel-type or v...

English   37 Operations NOTE The cycle and function names that appeared in this manual may differ from your product. Control panel WW**D*7***** , WW**D*6***** , WW**D*5***** 01 03 02 04 10 05 06 07 08 09 WW**D*8***** 01 03 02 04 10 11 05 06 07 08 09 01 Power Tap to turn the washing machine on or off...

Operations English 38 04 Display The display shows current cycle information and estimated time remaining, or an information message when a problem occurs. NOTE The actual washing time may differ from the estimated time initially displayed on the control panel upon cycle selection. 05 OK Tap to conf...

English   39 Operating a cycle WW**D*7***** , WW**D*6***** , WW**D*5***** 2 5 3 4 6 1 WW**D*8***** 2 5 3 4 5 6 1 1. Tap to turn on the washing machine. 2. Turn the Navigation dial to select the cycle you want. - For more information on Cycle overview , see page 40 . 3. Tap , , or to change the defau...

Operations English 40 Cycle overview Cycle Description Max load (kg) Eco 40-60 • For cleaning normally soiled cotton items which are declared to be washable at 40 °C or 60 °C, together in the same cycle. This cycle is used to assess the compliance with the EU Ecodesign legislation. • This cycle is s...

Operations English 42 Cycle Description Max load (kg) Drum Clean (applicable models only) • Cleans the drum by removing dirt and bacteria from it. • Perform once every 40 washes with no detergent or bleach applied. Notification message appears after every 40 washes. • Make sure the drum is empty. • ...

English   43 Options Using Options 1. Tap . 2. Turn the Navigation dial to select the desired additional function. 3. Tap to change the selected function’s settings or start the function. NOTE • To return to the main screen, tap again or turn the Navigation dial to select Back and tap . • If the sel...

Operations English 44 Bubble Soak This function helps remove a wide variety of stubborn stains. With Bubble Soak selected, laundry is thoroughly soaked in water bubbles for effective washing. 1. Select a cycle and change the cycle settings as necessary. 2. Tap . 3. Turn the Navigation dial to select...

English   45 Dispenser 1 The dispenser 1 is for dispensing liquid detergent and you can set the amount of detergent dispensed for each cycle. 1. Tap . 2. Turn the Navigation dial to select Dispenser 1 , and then tap . 3. Tap to select Amount . - You can select from Med. , High , Off , or Low . (The ...

Operations English 46 Pump Clean You can use this function to clean detergent or softener residue buildup in the dispenser pump. Use this function after you empty and clean the dispenser. 1. Tap . 2. Fill the water up to the MAX line. 3. Turn the Navigation dial to select Pump Clean , and then tap ....

English   47 Child Lock To prevent children or infants from accidentally starting or setting the washing machine, Child Lock locks all buttons except for and . 1. Tap . 2. Turn the Navigation dial to select Child Lock , and then tap . 3. Tap to select On or Off . - The Child Lock icon turns on when ...

Operations English 48 Settings Using Settings 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial and select the desired system setting, and then tap . 3. Tap to change or run the selected setting. NOTE To return to the main screen, tap again or turn the Navigation dial to select Back and tap...

English   49 Sound You can turn on or off the sound from the washer. 1. Tap and hold for 3 seconds. 2. Turn the Navigation dial to select Sound , and then tap . 3. Tap to select On or Off . - The default setting is On . NOTE The setting remains unchanged even if you restart the washing machine. Lang...

Operations English 50 Special features Smart control (applicable models only) You can connect to the SmartThings app and control your washing machine remotely. Connecting your washing machine 1. Download and open the SmartThings app on your smartphone or tablet (Android & iOS). 2. Tap to turn on...

English   51 • In some circumstances, only the Door Lock icon may be illuminated. SmartThings Wi-Fi connection On your smartphone or tablet, go to Settings and turn on the wireless connection and select an AP (Access Point). • This appliance supports the Wi-Fi 2.4 GHz protocols. Download On an app m...

Operations English 52 Open Source Announcement The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by contacting our support team via http://opensource.samsung.c...

English   53 Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Drum Clean+ / Drum Clean Perform this cycle regularly to clean the drum by removing bacteria from it. This cycle heats the water between 60 °C and 70 °C, and it also removes ac...

Maintenance English 54 Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. A A 1. Power off and unplug the washing machine from the electrical outlet. 2. Open the filter cover (A) . - TYPE 1: Gently press the top area of the filter cover (A) to ...

English   55 Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close th...

Maintenance English 56 Debris filter It is advisable to clean the debris filter every 2 months to prevent its clogging. A clogged debris filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum. See the Emergency dr...

English   57 NOTE • The “ Clean drain filter ” message appears on the control panel display after every 100 washes. • If the pump filter is clogged, an information code of “ Clean drain filter ” appears on the screen. CAUTION • Make sure the filter knob is closed properly after cleaning the filter. ...

English   59 Defrosting your washing machine The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water. 4. Pour warm wate...

English 60 Troubleshooting If there is any problem, check the information message on the LCD screen and follow the on-screen instructions. If the problem persists, please contact the service center. Checkpoints If you encounter a problem with the washing machine, first check the table below and try ...

English   63 Problem Action Leaks water. • Make sure the door is properly closed. • Make sure all hose connections are tight. • Make sure the end of the drain hose is correctly inserted and secured to the drain system. • Avoid overloading. • Use high efficiency (HE) detergent to prevent oversudsing....

Troubleshooting English 64 Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action Clean drain filter Water is not draining. • Make sure the drain hose is not frozen or clogged. • Make sure t...

English   67 Specifications Fabric care chart The following symbols provide garment care direction. The Clothing care labels include symbols for drying, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic and i...

Specifccaiion English 68 Ironing Iron at maximum sole plate temperature of 200 °C. Iron at maximum sole plate temperature of 150 °C. Iron at maximum sole plate temperature of 110 °C. Caution when using steam irons (work without steam). Do not iron. NOTE The dots indicate the temperature ranges for i...

English   69 Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of it, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the lid so that animals and ...

Specifccaiion English 70 Specification sheet “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z) . BESPOKE models A B D E C Type Front loading washing machine Model name WW1*DB****** WW9*DB****** Dimensions A (Width) 600 mm B (Height) 850 mm C (Depth) 600 mm D (Depth+Door frame thic...

English   71 General models A B C D E Type Front loading washing machine Model name WW1*DG****** WW9*DG****** Dimensions A (Width) 600 mm B (Height) 850 mm C (Depth) 600 mm 550 mm D (Depth+Door frame thickness) 640 mm 630 mm E 1090 mm 1080 mm Water pressure 50-1000 kPa Net weight 73.0 kg 67.0 kg Max...

Specifccaiion English 72 Indicative information (According to EU 2019/2023 ) Model Cycles Capacity (kg) Program Time (HH:MM) Energy Consumption (kWh/Cycle) Water Consumption (L/cycle) Maximum Temperature (°C) Remaining Moisture Content (%) Spinning Speed (RPM) WW1*DB8B9*** WW1*DB8B3*** Eco 40-60 11 ...

English   73 Model Cycles Capacity (kg) Program Time (HH:MM) Energy Consumption (kWh/Cycle) Water Consumption (L/cycle) Maximum Temperature (°C) Remaining Moisture Content (%) Spinning Speed (RPM) WW9*DG**8*** WW9*DG**2*** Eco 40-60 9 3:48 0.690 71.0 28 53.9 1400 4.5 2:54 0.465 47.0 28 53.9 1400 2.5...

English 74 Contact information QUESTIONS OR COMMENTS? COUNTRY CALL OR VISIT US ONLINE AT UK 0333 000 0333 www.samsung.com/uk/support IRELAND (EIRE) 0818 717100 www.samsung.com/ie/support GERMANY 06196 77 555 77 www.samsung.com/de/support FRANCE 01 48 63 00 00 www.samsung.com/fr/support SPAIN 91 175 ...