Samsung WW10M864QOA/EU - User Manual

English 5 Safety information These warning signs are here to prevent injury to yourself and others.Please follow them explicitly.After reading this manual, store it in a safe place for future reference. Read all instructions before using the appliance. As with any equipment that uses electricity and...

Safety information English 6 Safety information 4. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. 5. The new hose-sets supplied with the appliance are to be used and old hose-sets should not be reus...

Safety information English 8 Safety information • This may result in electric shock or fire. Do not pull or excessively bend the power cord. Do not twist or tie the power cord. Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objec...

Safety information English 10 Safety information • Failure to do so may result in electric shock, fire, problems with the product, or injury. If the water supply hose comes loose from the water tap and floods the appliance, unplug the power plug.• Failure to do so may result in electric shock or fir...

English 13 Safety information • This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil. Do not use water from water cooling/heating devices.• This may result in problems with the washing machine. Do not use natural hand-washing soap for the washing machin...

Safety information English 14 Safety information Instructions about the WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and...

English 15 Installation Follow these instructions carefully to ensure proper installation of the washing machine and to prevent accidents when doing laundry. What’s included Make sure all the parts are included in the product package. If you have a problem with the washing machine or the parts, cont...

English 17 Installation Installation requirements Electrical supply and grounding • AC 220-240 V / 50 Hz fuse or circuit breaker is required. • Use an individual branch circuit specific to the washing machine. To ensure proper grounding, the washing machine comes with a power cord featuring a three-...

Installation English 18 Installation Flooring For best performance, the washing machine must be installed on a solid floor. Wood floors may need to be reinforced to minimise vibration and/or unbalanced loads. Carpeting and soft tile surfaces are not a good resistance to vibrations and may cause the ...

English 19 Installation Step-by-step installation STEP 1 Select a location Location requirements:• Solid, level surface without carpeting or flooring that may obstruct ventilation• Away from direct sunlight• Adequate room for ventilation and wiring• The ambient temperature is always higher than the ...

English 21 Installation STEP 3 Adjust the levelling feet 1. Gently slide the washing machine into position. Excessive force may damage the levelling feet. 2. Level the washing machine by manually adjusting the levelling feet. 3. When levelling is complete, tighten the nuts using the spanner. STEP 4 ...

English 25 Installation STEP 5 Position the drain hose The drain hose can be positioned in three ways: A Over the edge of a wash basin The drain hose must be placed at a height of between 60 cm and 90 cm (*) from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guid...

Installation English 26 Installation In a sink drain pipe branch The drain pipe branch mush be above the sink siphone so that the end of the hose is at least 24 in. (60 cm) above the ground.(*) : 24 in. (60 cm) STEP 6 Power on Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz ...

English 27 Before you start Initial settings Run Calibration (recommended) Calibration ensures accurate weight detection by the washing machine. Make sure the drum is empty before running Calibration. 1. Power off, and then power on the washing machine. 2. Press and hold Temp. and Delay End (or Temp...

Before you start English 28 Before you start STEP 2 Empty pockets Empty all the pockets of your laundry items • Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the drum. Turn clothing with buttons and embroideries inside out • If trousers or jacke...

English 29 Before you start STEP 6 Apply a proper detergent type The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash temperature, and degree of soiling. Make sure to use the laundry detergent that is designed for automatic washing machines. NOT...

English 31 Before you start Detergent drawer guidelines Auto dispenser (WW**M8*B*** / WW**M8*D*** / WW**M8*E***) The automatic dispenser models provide a three-compartment dispenser: two compartments for auto dispensing and another part for manual input. With Auto Detergent and Auto Softener enabled...

Before you start English 32 Before you start • Do not use the following types of detergent in the drawer: - Tablet or capsule types- Ball or net types • To prevent the compartment from clogging, concentrated or highly-enriched agents (fabric softener or detergent) must be diluted with water before b...

Before you start English 34 Before you start Manual dispenser (WW**M8*2*** / WW**M8*4*** / WW**M8*5***) The manual dispenser models provide a three-compartment dispenser: the left compartment for the main wash, the centre for fabric softeners, and the right for the preliminary wash. A 1. Prewash com...

English 37 Operations Control panel The actual design of the control panel may differ with the model. WW**M8*B*** / WW**M8*D*** / WW**M8*E*** 01 02 03 04 05 06 09 07 08 13 12 11 WW**M8*2*** / WW**M8*4*** / WW**M8*5*** 01 02 03 07 04 05 06 13 12 09 08 10 01 Cycle Selector Turn the dial to select a cy...

Operations English 40 Operations Simple steps to start WW**M8*B*** / WW**M8*D*** / WW**M8*E*** 1 4 6 2 3 5 WW**M8*2*** / WW**M8*4*** / WW**M8*5*** 1 4 6 2 3 5 1. Press Power to turn on the washing machine. 2. Select a cycle in the cycle panel. 3. Change the cycle settings ( Temp. , Rinse , and Spin ...

English 41 Operations Cycle overview Standard cycles Cycle Description & Max load (kg) COTTON • For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the rinse count are automatically adjusted according to the load. MAX COTTON • Optimal performance with lower ...

English 43 Operations Options Option Description Sound On/Off • You can turn on or off the sound from the washing machine. When this function is set to Off, the AddWash alarm, the melody of cycle completion, and the power-off beep will not sound. However, the other sounds stay active. Pre Wash • Thi...

Operations English 44 Operations Delay End You can set the washing machine to finish your wash automatically at a later time, choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish. 1. Select a cycle with necessary settings. 2. Pr...

English 45 Operations Special features AddWash When the AddWash indicator is on, you can stop operation of the machine and put additional laundry or softener into the drum. The Add Door opens by more than 130° for easy access. 1. Press Start/Pause (Hold to Start) to stop operation. 2. Press the uppe...

English 47 Operations Settings Child Lock To prevent children or infants from accidentally starting or setting the washing machine, Child Lock locks all buttons except for the Power button. To activate Child Lock • On the auto dispenser models, press and hold Dose per Wash and Dose per Rinse simulta...

Operations English 48 Operations Auto dispense (applicable models only) Detergent 1. To select an input level, press Dose per Wash to cycle through the settings: Less > Standard > More.- If you choose More, the rinse process will be added once more. 2. To select a water hardness level, press a...

English 49 Operations SmartThings Wi-Fi connection On your smartphone, go to the Settings and turn on the wireless connection and select an AP (Access Point). NOTE • This device is designed for household use only (Class B), and can be used in all residential areas. • This device may cause wireless i...

Operations English 50 Operations • The app is subject to change without notice for improved performance. Log in You must first log into SmartThings with your Samsung account. To create a new Samsung account, follow the instructions on the app. You don’t need a separate app to create your account. NO...

English 53 Operations Open Source Announcement The software included in this product contains open source software. You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto:[email protected] is al...

English 54 Maintenance Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle. Eco drum clean Perform this cycle regularly to clean the drum by removing bacteria from it. This cycle heats the water between 60 °C and 70 °C, and it also removes accumulated di...

English 55 Maintenance Smart Check To enable this function, you must first download the Samsung Smart Washer app at the Play Store or the App Store, and install it on a mobile device featuring a camera function. The Smart Check function has been optimised for Galaxy & iPhone series (applicable m...

Maintenance English 56 Maintenance Emergency drain In case of a power failure, drain the water inside the drum before taking out the laundry. 1. Power off and unplug the washing machine from the electrical outlet. 2. Gently press the top area of the filter cover to open. A 3. Put an empty, spacious ...

English 57 Maintenance Cleaning Surface of the washing machine Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine. Add Door A 1. Open the Add Door. 2. Use a wet cloth to clean the Add Door. - Do not use cleaning agents. Discolouration may occur. - Us...

Maintenance English 58 Maintenance Mesh filter Clean the mesh filter of the water hose once or twice a year. 1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hose from the back of the washing machine. Cover the hose with a cloth t...

English 59 Maintenance Pump filter It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged pump filter may reduce the bubble effect. 1. Turn off the washing machine, and unplug the power cord. 2. Drain the remaining water inside the drum. See the Emergency dra...

Maintenance English 60 Maintenance Detergent drawer Manual dispenser 1. While holding down the release lever inside the drawer, slide open the drawer. 2. Clean the drawer components in flowing water using a soft brush. 3. Clean the drawer recess using a soft brush. 4. Reinsert the liquid detergent c...

English 63 Maintenance Recovery from freezing The washing machine may freeze when it drops below 0 °C. 1. Turn off the washing machine, and unplug the power cord. 2. Pour warm water over the water tap to loosen the water hose. 3. Disconnect the water hose, and soak it in warm water. 4. Pour warm wat...

English 64 Troubleshooting Checkpoints If you encounter a problem with the washing machine, first check the table below and try the suggestions. Problem Action Does not start. • Make sure the washing machine is plugged in.• Make sure the door is properly closed.• Make sure the water taps are open.• ...

English 69 Troubleshooting Information codes If the washing machine fails to operate, you may see an information code on the screen. Check the table below and try the suggestions. Code Action 4C Water is not supplied.• Make sure the water taps are open.• Make sure the water hoses are not clogged.• M...

English 72 Specifications Fabric care chart The following symbols provide garment care directions. The care labels include four symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols ensures consistency among garment manufacturers of domes...

English 73 Speci fications Protecting the environment • This appliance is manufactured from recyclable materials. If you decide to dispose of this appliance, please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove th...

Specifications English 74 Speci fications Specification sheet “*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z). Type Front loading washing machine Model name WW**M8*B*** / WW**M8*D*** / WW**M8*E*** Dimensions W600 × D600 × H850 (mm) Water pressure 50-800 kPa Net weight 83.0 kg Wa...

English 77 Speci fications Information of main washing cycles Model Cycles Temperature (°C) Capacity (kg) Program Time (min) Residual Moisture Content (%) Water Consumption (L/cycle) Energy Consumption (kWh/Cycle) 1600 rpm WW10M86**** COTTON 20 5 81 50 60 0.37 COTTON 40 5 145 44 48 0.51 60 5 153 44 ...